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Communications Software

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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software Reports
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The Role of Data Centers in Securing Cloud Communications
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper discusses merging the capabilities of your datacenter and your cloud based communication applications. By focusing on both, you can ensure that performance and security are protected as your enterprise goes forward and has more complicated requirements.
Posted: 31 May 2016 | Published: 31 May 2016

Mitel Networks Limited

A Quick Tour Through the Best Unified Communications
sponsored by ShoreTel
VIDEO: This video introduces a next generation application built to manage enterprise collaboration. Regardless of whether you're planning to use cloud, on premise, or hybrid cloud, simplicity demands you use one system to manage deployment.
Posted: 27 May 2016 | Premiered: 27 May 2016

ShoreTel

Your Guide to UC Deployment
sponsored by IR
WHITE PAPER: In the following resource, you'll find the key factors you need to consider when revamping your UC environment. Uncover key questions to ask such ask in your UC adoption journey.
Posted: 25 May 2016 | Published: 25 May 2016

IR

Survey: 300 Hundred UC Professionals, 200 Companies, and 44 Counties
sponsored by IR
WHITE PAPER: A recent survey has revealed that delivering excellent end-user experience in a multi-vendor environment is critical to UC success. Learn ways to overcome the top three challenges of UC deployment.
Posted: 25 May 2016 | Published: 25 May 2016

IR

5 Metrics To Consider When Evaluating Unified Communications Solutions
sponsored by ShoreTel
WEBCAST: Discover the top 5 metrics to consider and presents the plain facts about competing vendors and how they measure up when it comes to deploying a platform for growth.
Posted: 25 May 2016 | Premiered: May 25, 2016

ShoreTel

5 Signs You Need To Upgrade Your Phone System
sponsored by ShoreTel
WHITE PAPER: Access this reference to ensure you're making efficient choices when it comes to upgrading and enhancing your phone systems.
Posted: 23 May 2016 | Published: 23 May 2016

ShoreTel

6 Myths Of Switching Business Phone Systems
sponsored by ShoreTel
WHITE PAPER: Discover 6 common myths that prevent businesses from switching phone systems, and the realities of moving to a simple but effective business phone system.
Posted: 23 May 2016 | Published: 31 Dec 2013

ShoreTel

The Hidden Costs of Traditional Video Conferencing Architecture
sponsored by StarLeaf
WHITE PAPER: Uncover the hidden costs of traditional video conferencing, and how you can eliminate them.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

Cloud Clarity – Challenging Convention
sponsored by StarLeaf
WHITE PAPER: Identify 3 ways that cloud based video communications can improve your business.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

8 Essential Helpdesk Tools Every IT Pro Needs
sponsored by Solarwinds N-able
EBOOK: Communication is the key to success. IT helpdesk services realize this and require the best tools to bolster communication between users and IT staff. Discover the top eight essential tools that every helpdesk service needs to succeed and a single system that delivers them all.
Posted: 19 May 2016 | Published: 29 Apr 2016

Solarwinds N-able

Security Implementation Case Study: Highland Capital Partners Europe
sponsored by StarLeaf
CASE STUDY: See how to prioritize dexterity and flexibility in a collaboration deployment. You'll not only be able to bring your team together, but keep operations lean and secure while you do.
Posted: 17 May 2016 | Published: 30 Jan 2015

StarLeaf

Alert Logic Gets Hooked on StarLeaf Cloud Video Conferencing and Calling
sponsored by StarLeaf
CASE STUDY: Follow the path that a cloud-based security and compliance provider used in order to achieve comprehensive worldwide collaboration. You'll also find testimonials about how that collaboration was implemented, and what benefits have already been gained.
Posted: 17 May 2016 | Published: 30 Jun 2015

StarLeaf

Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf

Unified Communications Management: Rapidly Respond to Issues
sponsored by IR
WHITE PAPER: HCL partnered with consulting services to gain fast, comprehensive coverage of a diverse multi-vendor UC environment. Uncover ways to manage the performance of multiple vendors' technologies.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How one busy IT Department ensures Communications run Smoothly
sponsored by IR
WHITE PAPER: Discover how one telecom manager of IT architecture overcame key global communications challenges. This case study explores flexible, mobile performance management tools that are suitable for this and other types of environments.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How Managed Service Providers Simplify Unified Communications Management
sponsored by IR
WHITE PAPER: Service providers can help organizations keep their business running while outsourcing complex communications environments. Read on to hear from an executive of a global service provider, who reveals what can be done to overcome five key challenges of maintaining communications equipment.
Posted: 13 May 2016 | Published: 13 May 2016

IR

Skype for Business Adoption: What Does it Mean for the Traditional Meeting Room?
sponsored by StarLeaf
WHITE PAPER: This short white paper discusses how Microsoft's Skype for Business has changed the shape of enterprise communications. It also highlights the plug-ins that have radically improved the ability for Skype for Business to integrate into the meeting room.
Posted: 11 May 2016 | Published: 11 May 2016

StarLeaf

2016 Collaboration Trends, Insights and Strategies: Manufacturing
sponsored by Dimension Data
RESEARCH CONTENT: This report shows how IT leaders in the manufacturing industry have embraced communication and collaboration technology to increase sales and productivity, and how line of business managers can take an active role in formulating a collaboration plan for their enterprise.
Posted: 10 May 2016 | Published: 10 May 2016

Dimension Data

Total Cost of Ownership Comparison: Communications Platform
sponsored by SPS Commerce, Inc.
RESEARCH CONTENT: This report discusses the cost differential between 3 communications systems providers, with a particular focus on the total cost of ownership.
Posted: 10 May 2016 | Published: 31 Dec 2015


What’s the Real Value Behind UC?
sponsored by Mitel Networks Limited
WHITE PAPER: This paper explores the most popular reasons for committing to a UC future, and how different organizations have gained real value out of UC strategies.
Posted: 18 Apr 2016 | Published: 31 Dec 2015

Mitel Networks Limited

The Most Important Feature in UC
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper discusses how flexibility is critical to unified communications (UC) in any enterprise. By replacing traditional voice communications with a cloud based alternative, you gain scalability and access to future technological advancements.
Posted: 13 Apr 2016 | Published: 29 May 2015

Mitel Networks Limited

Why Multichannel Customer Service is the New Mandate
sponsored by Mitel Networks Limited
EGUIDE: In this e-guide, learn how JetBlue Airways and QVC Network are leveraging Voice over Internet Protocol (VoIP) and multichannel tactics to help mitigate customer complaints.
Posted: 07 Apr 2016 | Published: 05 Apr 2016

Mitel Networks Limited

Microsoft Skype for Business : A look at the new platform
sponsored by TechTarget
RESOURCE: Our new e-guide is an essential for networking pros who need to understand what Skype for Business offers and how best to anticipate areas of confusion, likely operational costs, and more.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

TechTarget

Social Software and UC Create Collaborative Communications
sponsored by Oracle Corporation
EGUIDE: This expert guide discusses how Collaborative Communications will change how enterprises do business, both inside the organization, and with your partners.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Oracle Corporation

7 Requirements For Effective Customer Communication Management
sponsored by Kofax from Lexmark
WHITE PAPER: You need a customer communications management (CCM) approach that aligns with the customer's need for on-demand communication. This resource provides a seven-point checklist to help you choose the right CCM strategy for your business.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Kofax from Lexmark
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