Communications Software

WHITE PAPER: An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.

Posted: 12 Nov 2009 | Published: 12 Nov 2009

VIDEO: Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud.

Posted: 11 Nov 2009 | Premiered: 11 Nov 2009

CASE STUDY: REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.

Posted: 11 Nov 2009 | Published: 11 Nov 2009

CASE STUDY: annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.

Posted: 11 Nov 2009 | Published: 11 Nov 2009

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

PRODUCT DEMO: Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.

Posted: 05 Oct 2009 | Published: 05 Oct 2009

CASE STUDY: This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.

Posted: 21 Sep 2009 | Published: 21 Sep 2009

WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.

Posted: 15 Sep 2009 | Published: 15 Sep 2009

DATA SHEET: To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.

Posted: 14 Sep 2009 | Published: 14 Sep 2009

PODCAST: In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.

Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

PODCAST: This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.

Posted: 10 Sep 2009 | Premiered: 10 Sep 2009

CASE STUDY: Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

WHITE PAPER: Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).

Posted: 27 Aug 2009 | Published: 27 Aug 2009

WHITE PAPER: Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.

Posted: 21 Aug 2009 | Published: 21 Aug 2009

WHITE PAPER: Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.

Posted: 14 Aug 2009 | Published: 14 Aug 2009

CASE STUDY: Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.

Posted: 17 Jul 2009 | Published: 17 Jul 2009

WHITE PAPER: As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.

Posted: 17 Jul 2009 | Published: 17 Jul 2009

WHITE PAPER: Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.

Posted: 13 May 2009 | Published: 13 May 2009