Business Processes White Papers ( Management Operations, Business Functions, Business Operations ) Software Downloads, Definition and Webcasts

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May 25, 2013

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Business Processes
ALSO CALLED: Management Operations, Business Functions, Business Operations DEFINITION: A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, … Definition continues below.
Business Processes Reports
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Vodafone Ireland implements world-class service excellence with HP BSM sponsored by Hewlett-Packard Company CASE STUDY: This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%. Posted: 24 May 2013 \| Published: 24 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| Business Service Management Software \| IT Infrastructure \| IT Management \| IT Service Management

Softbank Mobile reforms operation of its mobile internet service infrastructure sponsored by Hewlett-Packard Company CASE STUDY: This case study explores how SoftBank Mobile leveraged business service management software to enhance the capabilities of the infrastructure group that supports mobile internet services and automated the series of processes from failure detection to recovery. Posted: 24 May 2013 \| Published: 24 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Processes \| Business Service Management \| Business Service Management Software \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

Avoiding BPM Project Hiccups sponsored by OpenText EGUIDE: When it comes to business process management (BPM), there are many pitfalls you could come across that can lead to failure. Read this expert resource today to learn how to avoid BPM project hiccups from key experts in the space and find an analysis on the future of BPM. Posted: 22 May 2013 \| Published: 22 May 2013 TOPICS: Business Process Management \| Business Processes \| Predictive Analytics \| Predictive Analytics Software

The Business View of BPM sponsored by OpenText EGUIDE: This expert resource outlines how data people and process people can come together at the unavoidable intersection of big data and BPM. Read on to discover how changes to your processes and new formal processes will transform your business. And learn best practices for setting up a BPM strategy. Posted: 22 May 2013 \| Published: 22 May 2013 TOPICS: Business Process Management \| Business Process Management Software \| Business Processes \| Unstructured Data

The Tao of IT Portfolio Management sponsored by Innotas WHITE PAPER: This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Process Management Software \| Business Processes \| Project Management \| Project Management Software \| Project Portfolio Management

A Comprehensive, Integrated Approach to Cash Flow Management in SAP® Applications sponsored by Dolphin WHITE PAPER: Many businesses overlook cash flow management as a strategic asset - but this could be a huge mistake. In this resource, learn how you can optimize Accounts Payable, Accounts Receivable, Order Management, and other document-based business processes for a comprehensive, integrated approach. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Accounting \| Business Process Management \| Business Processes \| Cash Flow \| Financial Management \| Order Management Systems \| SAP (Product)

A Leader in Forrester's Smart Process Applications Wave sponsored by Kofax, Inc. WHITE PAPER: This evaluation from Forrester looks at both the current capabilities of vendors to support cases and their potential to support projects and operations. Read now for an in-depth smart process application evaluation so you can make a more informed decision. Posted: 16 May 2013 \| Published: 16 May 2013 TOPICS: Business Development \| Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| CIOs

Optimizing Service – Driven Businesses sponsored by Ramco Systems WHITE PAPER: This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more. Posted: 09 May 2013 \| Published: 09 May 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Enterprise Asset Management Software \| Enterprise Resource Management \| ERP \| Professional Services Automation Software \| Professional Services Industries \| Service Process Optimization Software

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition sponsored by Global Knowledge WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

Supply Chain Digest: Benchmarking Global Transportation Management Strategies and Practices 2013 sponsored by IBM WHITE PAPER: This benchmark study of over 300 organizations provides insight into the current state of global transportation management. Read on to find proven and practical advice that will help ensure your organization drives global transportation success. Posted: 07 May 2013 \| Published: 07 May 2013 TOPICS: Business Process Management \| Business Processes \| Manufacturing \| Manufacturing Industry Organizations \| Manufacturing Software \| Procurement \| Supply Chain Management \| Supply Chain Software \| Supply Chains \| Transportation Industry \| Transportation Management \| Transportation Management Software

Application Performance Management for SAP Explained in 2 Minutes sponsored by Compuware VIDEO: This brief video explains how the right application performance management platform provides visibility into SAP performance from the perspective of the end-user, allowing you to more easily identify and remediate problems in your SAP environment. Posted: 06 May 2013 \| Premiered: 02 Jul 2012 TOPICS: Application Monitoring \| Application Monitoring Software \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Processes \| SAP (Product)

Developing an Information Strategy in the Financial Services Industry sponsored by Information Builders WHITE PAPER: In this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more. Posted: 01 May 2013 \| Published: 31 Dec 2012 TOPICS: Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Data Analytics \| Data Governance \| Data Management \| Data Quality \| Financial Industry Organizations \| Financial Services Industry \| Information Governance \| Information Management \| Productivity

Proactively Track and Maintain Assets to Keep Operations Running Smoothly sponsored by Kony WHITE PAPER: This white paper introduces a mobile application for Enterprise Asset Management (EAM) that offers a comprehensive and consolidated view into all inventory and the condition of resources, so that you can make informed decisions on capital and operational investments. Posted: 30 Apr 2013 \| Published: 31 Dec 2012 TOPICS: Asset Management (Finance) \| Asset Management Services \| Business Processes \| Cloud Computing \| Enterprise Asset Management Software \| Mobile Device Management \| Software as a Service

Business Information University: A CIO's Guide to Launching a Big Data Analytics Strategy sponsored by SearchCIO.com VIRTUAL ENVIRONMENT: This classroom addresses the challenges enterprises face as they attempt to centralize the BI strategy and the tools and methodologies that are addressing these challenges. Posted: 25 Apr 2013 \| Premiered: 16 Mar 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Business of Information Technology \| Business Processes \| CIOs \| Data Analytics \| Data Management \| Data Management Software

Unified management supports the convergence of healthcare assets sponsored by IBM WHITE PAPER: This white paper demonstrates how enterprise asset management can help improve clinical outcomes while lowering the cost of care and ensuring compliance. View now to learn how health IT leaders can more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible. Posted: 24 Apr 2013 \| Published: 24 Apr 2013 TOPICS: Asset Management Services \| Business Process Automation \| Business Process Management \| Business Processes \| Enterprise Asset Management Software \| Health Care Compliance \| Health Care Industry \| Health Care Software \| Medical Practice Management \| Medical Records Management \| Medical Software

Lowering the cost of Healthcare from the inside out: a practical approach to Asset and Service Management sponsored by IBM WEBCAST: This webcast demonstrates how enterprise asset management can help improve clinical outcomes while lowering the cost of care and ensuring compliance. View now to learn how health IT leaders can more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible. Posted: 24 Apr 2013 \| Premiered: Apr 24, 2013 TOPICS: Asset Management Services \| Business Process Automation \| Business Process Management \| Business Processes \| Enterprise Asset Management Software \| Health Care Applications Software \| Health Care Compliance \| Health Care Industry \| Health Care Security \| Health Care Software \| Medical Practice Management \| Medical Records Management \| Medical Software

A Conversation with The Johns Hopkins Hospital on Lowering the Cost of Healthcare from Inside Out sponsored by IBM WEBCAST: This webcast demonstrates how enterprise asset management helped Johns Hopkins Hospital improve clinical outcomes while lowering the cost of care and ensuring compliance. Learn how JHH can now more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible. Posted: 24 Apr 2013 \| Premiered: Apr 24, 2013 TOPICS: Asset Management Services \| Business Process Automation \| Business Process Management \| Business Processes \| Enterprise Asset Management Software \| Health Care Applications Software \| Health Care Compliance \| Health Care Industry \| Health Care Software \| Medical Practice Management \| Medical Records Management \| Medical Software

Open Text Customer Story sponsored by OpenText WHITE PAPER: Read this case study today to discover how Vertex, an innovative tax management company, was able to obtain greater agility and a competitive advantage by implementing the right business process management (BPM) tool. Posted: 23 Apr 2013 \| Published: 23 Apr 2013 TOPICS: Business Process Management \| Business Processes \| Human Resources Management \| Tax Preparation Software

Smart Process Applications: A Game Changer for HR Shared Services sponsored by OpenText WEBCAST: This webinar details the evolution of enterprise processes and describes how smart process applications (SPAs) are transforming HR shared services. Learn how SPAs work, uncover the benefits and challenges of this strategy, and more – tune in now to get started. Posted: 22 Apr 2013 \| Premiered: Apr 22, 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Customer Data Management \| Customer Service \| Enterprise \| Enterprise Applications Software \| Enterprise Content Management \| Human Resources Management \| Human Resources Services

A New Era begins: Introducing Smart Process Applications sponsored by OpenText WEBCAST: As firms today are struggling to manage untamed business processes, the future of BPM is changing. In this webinar learn more about smart process apps and how they facilitate more effective collaboration by automating both structured and unstructured work activities. Analyze the trend and learn of upcoming innovations. Posted: 22 Apr 2013 \| Premiered: Apr 22, 2013 TOPICS: Business Process Management \| Business Processes \| Collaboration \| Collaborative Applications Software \| Smart Appliances

Smart Process Applications: Accelerating Time to Value sponsored by OpenText WHITE PAPER: The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications. Check out this white paper to learn how "smart process applications" can provide the benefits of traditional packaged applications, but with added collaborative abilities. Posted: 19 Apr 2013 \| Published: 19 Apr 2013 TOPICS: Application Deployment \| Application Integration \| Business Process Management \| Business Processes \| SOA

Adapting Case Management for Technology Megatrends sponsored by OpenText WHITE PAPER: This white paper explores the role and interplay of adaptive case management within today's most critical emerging information management trends. Read on for essential information to learn how you can implement successful business process and case management initiatives in the face of the hottest tech trends. Posted: 18 Apr 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Management \| Business Processes \| Data Management \| Enterprise Content Management \| Enterprise Resource Management

Succeeding With Data Virtualization- High Value Use Cases For Operational and Data Management Data Services Part two sponsored by Denodo Technologies WHITE PAPER: Data virtualization is not only a massive asset to data analytics, but it can also benefit business processes and data management. Turn to this informative white paper to look at high ROI use cases of data virtualization in operational business processing and data management across all business sectors. Posted: 17 Apr 2013 \| Published: 31 Oct 2011 TOPICS: Business Process Management \| Business Processes \| Data Analytics \| Data Centers \| Data Governance \| Data Management \| Enterprise Resource Management \| Organizational Change \| Virtualization Security

Podcast: JBoss Enterprise BRMS 5.3 – Business Rules Management System sponsored by Red Hat PODCAST: In this podcast, solutions architect Peter Larsen provides a technical overview of the features and capabilities of a business rules management system (BRMS), as well as strategic advice to help you get the most out of your system and support organizational agility and responsiveness. Posted: 15 Apr 2013 \| Premiered: Apr 1, 2013 TOPICS: Business Management \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Processes \| Configuration Management \| Enterprise \| Enterprise Resource Management \| Enterprise Systems

JBoss Enterprise BRMS 5.3: Business Rules Management System sponsored by Red Hat WEBCAST: In this comprehensive webcast, Red Hat's solutions architect Peter Larsen provides a high-level overview of the features and capabilities of a business rules management system (BRMS), explaining how you can best utilize this system to facilitate organizational agility and responsiveness. Posted: 15 Apr 2013 \| Premiered: Apr 1, 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Configuration Management \| Enterprise \| Enterprise Resource Management \| Enterprise Systems

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BUSINESS PROCESSES DEFINITION (continued): … A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.
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