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Communications Systems Reports
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CX Experts Agree Customer Journey Maps Help Optimize Communications
sponsored by Avaya
WHITE PAPER: By the time a customer calls your contact center to resolve an issue, do you know what steps they've already taken – form chatbots to SMS and email? Find out how to gain insight into the customer journey as consumers interact with your business. Discover how to prep your communications for multichannel and customer experience success.
Posted: 25 Apr 2017 | Published: 03 Apr 2017

Avaya

The Mobile Enterprise: 2017 Unified Communications Report
sponsored by Avaya
RESEARCH CONTENT: To assess the impact of increasing mobility and BYOD initiatives, Canam Research conducted a survey to gauge the current behaviors and opinions surrounding unified communications (UC). Uncover the survey's key findings to learn how to approach mobility as a mission-critical business enabler.
Posted: 24 Apr 2017 | Published: 24 Apr 2017

Avaya

Why an Interactive Display System is the Ultimate Communications Device for Businesses and Schools
sponsored by TechData - Sharp
WHITE PAPER: In this white paper, learn about the exciting functionality that interactive display systems offer.
Posted: 21 Apr 2017 | Published: 30 Dec 2016

TechData - Sharp

The Fundamentals of Digital Transformation
sponsored by Avaya
WHITE PAPER: This eBook offers insights on how you can take advantage of innovations that make your enterprise communications digital-ready.
Posted: 20 Apr 2017 | Published: 31 Mar 2017

Avaya

Redefine Your Business Communications for Digital Transformation
sponsored by Avaya
WHITE PAPER: Explore the current trends shaping modern businesses like customer-centric experiences, heightened collaboration, and cloud computing and find out why it's time for organizations to start thinking about adapting their communications for the age of digital transformation.
Posted: 20 Apr 2017 | Published: 31 Dec 2016

Avaya

5 Advantages of Wireless Interactive Display Systems
sponsored by TechData - Sharp
RESOURCE: In this short resource, learn the five advantages of having a wireless interactive display system in your office or classroom, including platform independence and data protection.
Posted: 18 Apr 2017 | Published: 30 Dec 2016

TechData - Sharp

The Recent Shift in the Contact Center Market
sponsored by Genesys
EGUIDE: The unified communications and collaboration industry has been going through major changes in the last few years with the advent of UC consolidation. In this e-guide, learn about how contact center software provider Genesys went through a shift in 2016 after planning to boost its cloud-based services by acquiring new UC capabilities.
Posted: 17 Apr 2017 | Published: 11 Apr 2017

Genesys

The Top 5 Meeting Pitfalls And How To Avoid Them
sponsored by ReadyTalk
WHITE PAPER: In this white paper, learn the top 5 meeting pitfalls and how you can avoid them.
Posted: 14 Apr 2017 | Published: 30 Dec 2016

ReadyTalk

How to Choose a Conferencing Solution
sponsored by ReadyTalk
WHITE PAPER: In this white paper, learn how to choose the conferencing product that works best for your business.
Posted: 14 Apr 2017 | Published: 31 Jan 2017

ReadyTalk

Time to Upgrade Your Phone System?
sponsored by ReadyTalk
WHITE PAPER: In this white paper, discover the signs that are indications that your old phone system is keeping your business from being as productive, mobile, cost-efficient and secure as it should be.
Posted: 13 Apr 2017 | Published: 31 Jan 2017

ReadyTalk

What Changing Mobile Communications Mean for Your Business
sponsored by Mitel Networks Limited
WHITE PAPER: In this TechTarget white paper, learn how to prepare your business for mobile communications with a mobile-centric strategy that encompasses collaboration, customer experience and future technology like IoT and machine-to-machine communications.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

Cloud Communications in the Modern Workplace
sponsored by Mitel Networks Limited
WHITE PAPER: Many businesses are turning to cloud communications to meet their remote workers communications needs without burdening IT. In this white paper, learn more about cloud communications and the positive impact they can have on employee productivity.
Posted: 07 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

Seamless Communications and Collaboration
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, learn the positive effects embedded communications are having on the mobile workforce.
Posted: 07 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

How Mobile is Changing Cloud Communications
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper explores the impact millennials and mobile devices have on communications-related needs and decisions, and also examines the expectations of today's IT professionals around cloud communications.
Posted: 07 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

The Importance of Integrated Team Communications
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper learn about integrated team collaboration and how it could benefit your business.
Posted: 07 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

Defining the Mobile Cloud
sponsored by Mitel Networks Limited
EBOOK: The mobile cloud offers many benefits, in providing access to mission-critical real time communication services and apps. However, an understanding of the mobile cloud is not entirely clear across the enterprise ecosystem. Download this e-Book to understand what the mobile cloud is, how it works, and the benefits it can bring to your business.
Posted: 06 Apr 2017 | Published: 06 Apr 2017

Mitel Networks Limited

10 Trends Impacting Your Contact Center – And How to Profit From Them
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, discover the top 10 trends impacting customer experience and your contact centre, and how you can turn them into loyalty-building, profitable opportunities.
Posted: 06 Apr 2017 | Published: 31 Jan 2017

Mitel Networks Limited

Making Video Communications Frictionless
sponsored by Zoom Video Communications
WHITE PAPER: In this short resource, learn about Zoom's video collaboration offerings and see how it compares to other vendors.
Posted: 05 Apr 2017 | Published: 31 Jan 2017

Zoom Video Communications

The Foundation of a Successful ITAM Program - In 5 Not So Easy Steps
sponsored by Flexera Software
WHITE PAPER: IT asset management (ITAM) is no easy task. It takes some hard work to ensure that your ITAM program has the right foundation, but it's worth it in the end to have a program that is actually effective. This white paper dives into the 5 complex steps that will guide your ITAM foundation building process to success.
Posted: 05 Apr 2017 | Published: 30 Nov 2015

Flexera Software

Must Ask Questions When Choosing a Business Communications Vendor
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, learn the five essential questions to ask when choosing a business communications vendor to maximise productivity and return on investment.
Posted: 05 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

Zoom Video Conferencing for Virtual Care
sponsored by Zoom Video Communications
RESOURCE: In this white paper, learn about video conferencing technology that can provide the functionality you need for successful virtual care.
Posted: 04 Apr 2017 | Published: 30 Dec 2016

Zoom Video Communications

Zoom Answers 6 of Their Customers' Most Frequently Asked Questions
sponsored by Zoom Video Communications
WHITE PAPER: In this white paper, discover the 6 most common questions asked about Zoom's video collaboration suite, so you can learn if it's a fit for your business.
Posted: 04 Apr 2017 | Published: 30 Dec 2016

Zoom Video Communications

Phoenix Children's Hospital Streamlines Their Communications
sponsored by Zoom Video Communications
VIDEO: In this short video, learn how Phoenix Children's Hospital was able to streamline their communications and collaboration.
Posted: 03 Apr 2017 | Premiered: 15 Dec 2016

Zoom Video Communications

Security Guide Zoom Video Communications Inc.
sponsored by Zoom Video Communications
WHITE PAPER: This white paper provides a thorough overview of the security features and functions available with Zoom.
Posted: 31 Mar 2017 | Published: 29 Jul 2016

Zoom Video Communications

HubSpot Stays Connected as it Grows Globally
sponsored by Zoom Video Communications
CASE STUDY: Hubspot, a leading inbound marketing and sales software company, needed better video collaboration to support their rapidly growing global teams. In this short case study, learn how the company was able to enable users the video collaboration technology they needed for success.
Posted: 31 Mar 2017 | Published: 31 Jan 2017

Zoom Video Communications
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