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Communications Systems Reports
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Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Business Communications is Changing – Are You Ready?
sponsored by MASERGY
WEBCAST: Learn what one cloud UC tool does to streamline and protect the delicate task of moving your communications to the cloud. Implementing UC is becoming a no brainier, but making the transition carefully shouldn't be an overlooked afterthought.
Posted: 18 Jul 2016 | Premiered: Jul 18, 2016

MASERGY

Working Remotely Infographic
sponsored by ReadyTalk
RESOURCE: Learn the ways that both employees and companies benefit from a policy of remote working. Complete with statistics and visuals, access now to see how your enterprise can be more productive, attract more employees, grow employee engagement, and more.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

ReadyTalk

3 Buying Principles for Unified Communications Products
sponsored by Avaya CenturyLink
EGUIDE: Perfect your process of making UC purchasing decisions by distilling it into 3 core buying principles. By digging into these strategies you can learn what combination of deployment models will work best for your enterprise.
Posted: 18 Jul 2016 | Published: 13 Jul 2016

Avaya CenturyLink

Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create saving.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

3 Cloud Communications Trends That Will Boost Your Business
sponsored by MASERGY
RESOURCE: Learn 3 ways that cloud communications technology is changing, and the impact that those trends will have on your business operations. This short resource lays out the ways that web based real time communications will change the way that organizations move forward.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

Case Study: Deploying Telemedicine in Oncology Centers Across Ukraine
sponsored by Avaya TSG
CASE STUDY: Follow the implementation of telemedicine into oncology clinics across Ukraine, providing remote access and distance training for professionals in the field.
Posted: 15 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

4 Ways Unified Communications Benefits Productivity
sponsored by Avaya CenturyLink
EGUIDE: Unified communications benefits extend well beyond telephony systems. This e-guide highlights the benefits of UC as organizations look to improve individual productivity, team collaboration and overall organizational agility.
Posted: 15 Jul 2016 | Published: 13 Jul 2016

Avaya CenturyLink

Remote Working Increases Employee Engagement Infographic
sponsored by ReadyTalk
RESOURCE: Learn to improve employee productivity by encouraging engagement. When your employees are engaged, there are a number of tangible benefits to your customers, and your bottom line.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

ReadyTalk

9 Ways Cybercriminals Can Compromise Business Communications
sponsored by MASERGY
RESOURCE: Learn 9 of the most serious threats to your VoIP devices and networks in order to fight off determined cybercriminals.
Posted: 14 Jul 2016 | Published: 27 Apr 2016

MASERGY

Buyer's Guide to Cloud-based Unified Communications
sponsored by MASERGY
WHITE PAPER: Learn what UC is, what business drivers there are for UC as a Service, and the companies that can benefit from a UC system. In addition, you'll learn some implementation strategies to ensure that your UC deployment is a success.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership
sponsored by MASERGY
WHITE PAPER: Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

2016 State of the Connected Patient Report
sponsored by Salesforce.com
WHITE PAPER: Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Salesforce.com

Executive Panel: Change Your Game with Video-Conferencing
sponsored by Blue Jeans Network
WEBCAST: When your network can successfully support video-conferencing, you're not just integrating the technology into your infrastructure. Learn how industry leaders were able to cost-effectively connect users where they choose to work, on any device.
Posted: 08 Jul 2016 | Premiered: Jul 8, 2016

Blue Jeans Network

Welcome to the Enterprise Video Cloud
sponsored by Blue Jeans Network
VIDEO: Businesses are embracing live video communications to transform their group meetings, trainings and events into face to face interactions. Access this video that details how utilizing a flexible video cloud optimized for enterprise is the best choice for a holistic business video service.
Posted: 07 Jul 2016 | Premiered: 11 Apr 2016

Blue Jeans Network

The State of the Modern Meeting
sponsored by Blue Jeans Network
WHITE PAPER: What's good for the teleconferencer isn't always good for the conference. Explore this State of the Modern Meeting infographic and learn how to bridge the gap between unified communication technologies and what actually works for your peers.
Posted: 06 Jul 2016 | Published: 31 Aug 2015

Blue Jeans Network

How Live Video is Shaping the Future of Communications
sponsored by Blue Jeans Network
RESOURCE: Employees believe live video tools will soon transform office communication. Access this short infographic now in order to see exactly what they think the benefits of live video are, as well as the consequences of not adopting this technique.
Posted: 05 Jul 2016 | Published: 05 Jul 2016

Blue Jeans Network

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya CenturyLink
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Emerging Opportunity for Full Stack Communications in the Midmarket
sponsored by Avaya CenturyLink
WHITE PAPER: If your business is struggling with communications complexities, you may be in a communications environment that fails to benefit your customers and employees. This white paper written by Principal Analyst, Dave Michels, covers the issues with IT and communications and explains how a full-stack communications approach may be able to remove them.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Solution for Engagement
sponsored by Avaya CenturyLink
WHITE PAPER: Your methods of communication are the connective tissue that holds your enterprise together. This white paper details how communications are evolving and how new platforms can benefit your business by delivering complete solutions that enable you to implement widespread engagement capabilities.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya CenturyLink
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya TSG
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your patient engagement and communication strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible with automation.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink
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