WHITE PAPER: Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.

Posted: 25 Jun 2009 | Published: 25 Jun 2009

WHITE PAPER: In recent years, there has been a communications explosion. The sound of a busy signal is obsolete and can no longer be tolerated in the fast-paced business world. Employees, partners, suppliers and customers need immediate access to the people who make their businesses go, and delays cost time and money. Read on to learn more.

Posted: 17 Jun 2009 | Published: 16 Jun 2009

ANALYST REPORT: The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of..

Posted: 07 Jun 2009 | Published: 01 Jan 2008

ASSESSMENT TOOL: Take this online survey to find out the most appropriate solution to help you start your journey and streamline your communications and collaboration challenges.

Posted: 03 Jun 2009 | Published: 03 Jun 2009

EGUIDE: Unified Communication applications boost productivity in many ways, but quantifying and correlating improvements to productivity with UC can be tricky. This E-Guide explains how UC is saving companies money in some very real, but not necessarily obvious, ways. Read on to learn more.

Posted: 29 May 2009 | Published: 29 May 2009

WHITE PAPER: Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.

Posted: 22 May 2009 | Published: 01 May 2008

EGUIDE: This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.

Posted: 20 May 2009 | Published: 19 May 2009

EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.

Posted: 19 May 2009 | Published: 31 Dec 2007

WHITE PAPER: The purpose of this white paper is to present and discuss the ShoreTel TCO Tool, an analytical method that informs and accelerates the technology evaluation process by calculating and comparing the TCO of available IP-based UC systems.

Posted: 19 May 2009 | Published: 19 May 2009

WHITE PAPER: This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.

Posted: 19 May 2009 | Published: 19 May 2009

WHITE PAPER: An April 2008 Forrester report predicts that the Enterprise Web 2.0 and social computing market will grow from $455M in 2007 to $4.6B in 2013. This paper summarizes: 1) Why Companies Are Pursuing Social Computing 2) What Enterprise Social Computing Really Is 3) How To Implement Social Computing Successfully

Posted: 08 May 2009 | Published: 01 May 2008

VIDEO: In this webcast, Microsoft SharePoint MVP Paul Galvin delves into the SharePoint ecosystem and reviews the strengths and weaknesses of this platform. Also, learn steps to take to avoid missteps during the implementation process.

Posted: 06 May 2009 | Premiered: 06 May 2009

ANALYST REPORT: A Unified Messaging (UM) solution that answers telephone calls and stores the voice recordings in the users' e-mail inboxes is also the best business process option for most enterprises, providing improved business outcomes. This paper will describe the major business value gains that are possible with the new UM solutions.

Posted: 02 Apr 2009 | Published: 01 Jan 2009

CASE STUDY: MTV's Information Services and Technology (IS&T) department wanted to reduce the time that was wasted on manual processes. It chose Microsoft Office SharePoint Server 2007. IS&T used the out-of-the-box workflow capabilities of SharePoint Server 2007 to improve departmental efficiencies by automating a paper-based process for new employees.

Posted: 02 Apr 2009 | Published: 01 Feb 2007

WHITE PAPER: Find out why many businesses are upgrading to Microsoft® Exchange Server 2007. This paper follows Emory University's upgrade. Storage costs, security requirements, and Exchange's beneficial messaging and calendaring features attracted Emory. Exchange Server 2007 has given Emory a new approach to high availability messaging.

Posted: 02 Apr 2009 | Published: 01 Nov 2006

DATA SHEET: Unified Communications (UC) can enhance communications and collaboration throughout the enterprise using email, instant messaging (IM), voice, data, and video. UC Business Consulting Services from Aspect will help you identify and quantify such opportunities and redesign and optimize your business processes to leverage unified communications.

Posted: 02 Apr 2009 | Published: 01 Dec 2008

DATA SHEET: Unified Communications (UC) is a powerful set of tools and capabilities which can be leveraged to unlock benefits for your enterprise. Download this paper to find out how Aspect Professional Services will work closely with your key business and IT stakeholders to learn about your environment and develop a strategy and business case.

Posted: 02 Apr 2009 | Published: 01 Dec 2008

WHITE PAPER: This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.

Posted: 26 Mar 2009 | Published: 26 Mar 2009

WHITE PAPER: This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.

Posted: 17 Nov 2008 | Published: 17 Nov 2008

PRODUCT LITERATURE: CA IP-based service management solutions help you protect and grow your customer base, extend competitive advantage and reduce risk by enabling you to deliver new managed services.

Posted: 06 Oct 2008 | Published: 04 Oct 2008

WHITE PAPER: This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents

Posted: 10 Sep 2008 | Published: 09 Sep 2008

WEBCAST: The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.

Posted: 25 Aug 2008 | Premiered: Available On Demand

WHITE PAPER: This white paper discusses the convergence of IT and networking in the telecommunications industry.

Posted: 05 Aug 2008 | Published: 01 Jun 2008

WHITE PAPER: This paper is meant to help executive decision-makers at carrier and enterprise organizations understand the importance of business-, service- and network-level transformation.

Posted: 05 Feb 2008 | Published: 01 Jan 2007

WHITE PAPER: This paper is the first in a four-part series that offers an overview of the current healthcare situation and suggests ways in which wireless technology solutions address healthcare challenges.

Posted: 08 Nov 2007 | Published: 08 Nov 2007