Communications Systems

WHITE PAPER: This UC adoption report examines the results of conducted research looking at specific technologies currently used within large organizations. In addition, discover what UC can do for your organization, how to overcome the challenges UC presents, and how you can become a front runner.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

VIDEOCAST: Cloud computing is making its way into the public sector, enabling significant cost-savings and providing the tools to enhance communication, monitoring and security. Take a look at this videocast for an in-depth look at the use of the cloud in the public sector and learn about four basic models you can leverage for successful cloud adoption.

Posted: 09 Jan 2012 | Premiered: 09 Jan 2012

WHITE PAPER: In this white paper, learn about Microsoft Office 365 for small businesses -- a set of web-enabled tools that let you access your email, documents, contacts, and calendars from virtually anywhere, on almost any device.

Posted: 08 Dec 2011 | Published: 08 Dec 2011

WHITE PAPER: Access this resource to find out how the University of Maryland Medical Center was able to migrate to a new PACS system that enabled improvements in areas such as collaboration, availability and business intelligence.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

WHITE PAPER: This ‘thought paper’ draws a parallel between young people in the 1960s and 1970s, the group that became known as the baby boomer generation and young people of today, often termed Generation Y or Digital Natives.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The market for email archiving is growing fast due to a real need for control risk and increased productivity in organizations. Access this Bloor Research paper to explore the email archiving systems and services available. Discover the strengths and weaknesses of major players in the market today.

Posted: 04 Oct 2011 | Published: 04 Oct 2011

WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

CASE STUDY: Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to learn how a company used Blackberry smartphones to update their daily sales activity and have quicker access to customer data while away from the office.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to learn how a BlackBerry solution helped the RFDS Western Operations team overcome challenges, and enabled them to provide the state population with the necessary medical support.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to learn how the Soldotna Police Department deployed Blackberry smartphones and InterActPocketCop™ by InterAct Public Safety Systems, to gain wireless access to federal, state and motor vehicle databases.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to learn how one company deployed BlackBerry® Enterprise Server Express to provide the company with many of the same BlackBerry® smartphone features that employees were accustomed to using, without additional software or user license fees.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to see how the City of Vaughan used the BlackBerry® smartphone to create two field-ready applications: the Mobile People Application, which accesses the city database of licensed individuals, and the CTS Mobile Viewer, which provides mapping and location information to consolidate their communication technology.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

CASE STUDY: Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

WEBCAST: This webcast will discuss options for extending common enterprise collaboration platforms to the BlackBerry platform from Microsoft Office Communicator, to Lotus Sametime, Webex, and more.

Posted: 15 Sep 2011 | Premiered: 15 Sep 2011

WEBCAST: This webcast discusses the office needs of tomorrow and how BlackBerry solutions can meet them. Topics include the direction hardware and software may take, the future of mobile computing, business apps and more.

Posted: 15 Sep 2011 | Premiered: 15 Sep 2011

WEBCAST: This webcast will provide you with a firm understanding of the BlackBerry PlayBook tablet platform and its overall capabilities. It will also focus on key partner applications that can enable greater workforce performance.

Posted: 15 Sep 2011 | Premiered: 15 Sep 2011

WHITE PAPER: Microsoft Exchange has a dominant presence in large enterprises for a reason—and reasons why it’s popular in smaller organizations, too. However, as more SMBs face email server upgrades and growing smartphone management and communications demands, many are reconsidering their options.

Posted: 15 Sep 2011 | Published: 15 Sep 2011

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009