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DEFINITION: General management and measurement of IT costs, operations, efficiency and effectiveness and its impact on the organization.
Business ManagementReports
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Enhancing the Customer Experience and Securing Endpoints with Biometrics
sponsored by NEC Corporation of America
TRANSCRIPT: This resource introduces NEC Corporation's NeoFace suite, a set of highly accurate facial recognition tools that use advanced facial processing and matching algorithms, and describes the business applications of biometrics.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

NEC Corporation of America

Customer Video: Yahoo!
sponsored by Workday
VIDEO: This video details the solution Yahoo! HR chose in order to replace their legacy system, speed up data analytics and become a strategic business partner.
Posted: 14 Oct 2014 | Premiered: 04 Apr 2012

Workday

Analyst Report: Potential ROI for ESB Integration Platform
sponsored by IBM
ANALYST REPORT: Many companies are turning to platforms that provide a variety of options for implementing a universal integration foundation based on an enterprise service bus (ESB). View this research report provided by Forrester Consulting considers one integration system, and the potential return on investment it could provide for a company.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

IBM

CW Europe – October 2014 Edition
sponsored by ComputerWeekly.com
EZINE: BYOD policies: What's allowed and what's banned? As IT departments still try to come to terms with the notion of BYOD, CW Europe takes a look at what policies are being implemented to keep security under control.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

ComputerWeekly.com

Case Management and Smart Process Applications
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

ComputerWeekly.com

Build the Future: The Era of the Dynamic Data Center
sponsored by CA Technologies.
WHITE PAPER: Access this brief paper that explains why IT departments must take on the role of system integrator in organizations today. Learn how to foster greater collaboration between tech teams managing data center resources to meet increasingly stringent and time-critical business demands.
Posted: 24 Sep 2014 | Published: 31 Dec 2013

CA Technologies.

Reinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value
sponsored by Adaptive Insights
WHITE PAPER: In this introduction to "Reinventing the CFO" from Harvard Business Press, learn about the challenges that face CFOs today, and how they can transform their roles and add greater value to their organization.
Posted: 24 Sep 2014 | Published: 31 Dec 2009

Adaptive Insights

Gaining Business Agility in the Cloud Through Smarter Sourcing
sponsored by Sungard
WHITE PAPER: This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

Fixing Finance: Work in Process
sponsored by Adaptive Insights
WHITE PAPER: In this brief paper, learn about CFOs' top priorities for process improvement and 3 motivations for fixing finance. Discover why CFOs are pushing for more process improvement, and the benefits that can come from these programs.
Posted: 22 Sep 2014 | Published: 27 Mar 2014

Adaptive Insights

Are You Ready for Real-Time Information?
sponsored by Hitachi Data Systems
WHITE PAPER: Enterprises today have a special appetite for real-time data to enable better decision making - and it's no long a luxury, but an expectation.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Hitachi Data Systems

4 Tips to Fire Up Productivity
sponsored by North Sydney IT and Cisco
WHITE PAPER: Read this list of four tips that can help you capitalize on new revenue opportunities so you can grow your business.
Posted: 16 Sep 2014 | Published: 16 Sep 2014

North Sydney IT and Cisco

Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by North Sydney IT and Cisco
WHITE PAPER: Download this exclusive whitepaper now to find out about an affordable, leading, unified communications solution.
Posted: 16 Sep 2014 | Published: 30 Nov 2013

North Sydney IT and Cisco

Human Capital Asset Management and Workforce Optimization
sponsored by Genesys
WHITE PAPER: Learn about a business management strategy approach that calls for developing analytical models to define and measure individual capabilities relevant to the organization's desired business outcomes.
Posted: 15 Sep 2014 | Published: 31 Dec 2013

Genesys

The 2014 State of Digital Transformation
sponsored by ComputerWeekly.com
ANALYST BRIEF: The essence of digital transformation comes down to people this report extract from analyst group Altimeter reveals.
Posted: 09 Sep 2014 | Published: 09 Sep 2014

ComputerWeekly.com

Case Study: Latham & Watkins Optimize Their Workflow Management
sponsored by ServiceNow
WEBCAST: In this informative case study, discover how Latham & Watkins was able to optimize their business operations with new workflow management solutions.
Posted: 05 Sep 2014 | Premiered: Jul 30, 2014

ServiceNow

Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM

Case Study: RedHat Implements Automated Payroll Services Application
sponsored by ServiceNow
WEBCAST: In this case study, discover how RedHat Software was able to implement a payroll service management solution that created an automated and scalable payroll system.
Posted: 04 Sep 2014 | Premiered: Jul 30, 2014

ServiceNow

The New Era of BPM: Uniting Insight and Automation for Improved Process Management
sponsored by OpenText
WEBCAST: In this webcast, discover how to marry understanding, automation and management of your business flows and case management needs. You'll also learn how to unify process and case management best practices while providing the fastest time to value.
Posted: 18 Aug 2014 | Premiered: Mar 27, 2014

OpenText

Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Advance Case Management: Empower the Knowledge Worker
sponsored by IBM
WHITE PAPER: This exclusive whitepaper details the strategic business value of case management.
Posted: 31 Jul 2014 | Published: 10 Oct 2013

IBM

CFO Research - Beyond Numbers: The Challenge of Telling your Company's Story
sponsored by IBM
WHITE PAPER: This white paper explains how a narrative analysis can ultimately help CFOs with their planning and assist company growth.
Posted: 16 Jul 2014 | Published: 31 Jul 2013

IBM

The Agile Business Analyst: How Much Is Enough?
sponsored by Global Knowledge
WHITE PAPER: The principles in this white paper help you introduce greater predictability into your own Agile requirements activities, both individually and across your organization.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Transforming Into Senior Digital Business Executives
sponsored by Gartner
WEBCAST: Tune in to this informative webcast to learn how you can make the most out of your role as CIO or IT manager and refocus your efforts on adding real business value to you enterprise. Click on the link and stream this informative webcast from the experts at Gartner to find out more.
Posted: 03 Jul 2014 | Premiered: Jul 3, 2014

Gartner

The Changing Landscape of ITSM
sponsored by SearchCIO.com
EBOOK: It's a brave new world for IT service management. Managing IT services today requires CIOs to keep up with cloud, mobile and users' insistence on self-service IT.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

SearchCIO.com

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM
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