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Channel Management

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ALSO CALLED: IT Channel Management, Distribution Channel Management, Channel Sales Management, Sales Channel Management
DEFINITION: The development of policies and procedures to gain and maintain the cooperation of various institutions within the sell-side distribution channel.
Channel Management Reports
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Fully-Functional, Cloud-Based, and Omni-Channel: Compounding Your E-Commerce Strategy
sponsored by UXC Oxygen
WHITE PAPER: Cloud-based e-commerce strategies remove the complexities and high costs of an on premise approach to delivering seamless engagements and transactions. Learn how to leverage a full range of omni-channel commerce functions in scalable, flexible private cloud environments.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

The 7 Components of a Profitable Network Service
sponsored by eTECH Channel
RESOURCE: Discover in this white paper how to deliver a profitable network service by integrating the 7 components critical to truly successful network management.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

eTECH Channel

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Evolve Your Channel Business
sponsored by SearchITChannel.com
EBOOK: In this guide, we offer up advice for channel business model transitions. You'll learn key transition issues, as well as management practices for working with cloud vendors.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

SearchITChannel.com

Microscope June 2016
sponsored by MicroScope
EZINE: June ezine: Think wireless Highlighting the opportunities when you package cloud services with wireless technologies to secure repeat revenue on network sales
Posted: 02 Jun 2016 | Published: 03 Jun 2016

MicroScope

May ezine
sponsored by MicroScope
EZINE: May ezine: The Brexit debateJust what does the in or out EU debate mean to the channel?
Posted: 06 May 2016 | Published: 06 May 2016

MicroScope

Opportunities Abound with Cloud Platforms like Azure
sponsored by Rackspace
WHITE PAPER: The public cloud receives a lot of hype, but it can't be overstated: cloud platforms like Microsoft Azure provide plethora possibilities for IT channel companies. Read this expert e-guide to learn how several channel companies are realizing the possibilities of public cloud services, and what this means for their bottom line.
Posted: 27 Apr 2016 | Published: 26 Apr 2016

Rackspace

Take Charge of MSP Sales and Marketing
sponsored by SearchITChannel.com
EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

SearchITChannel.com

Managed Services Pricing Guide 2.0 - Industry Best Practices
sponsored by Solarwinds N-able
WHITE PAPER: This white paper outlines MSP industry best practices about how to price services. Learn about the most commonly used pricing options and choose which one is best for you to take your business to the next level.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Solarwinds N-able

Top 10 Ways to Use Help Desk to Build Your MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This informative resource provides 10 helpful suggestions for building a successful MSP business, starting with the help desk.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Solarwinds N-able

IT industry outlook 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from CompTIA provides an overview of the size, shape and growth factors of the information technology (IT) industry.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

ComputerWeekly.com

Channel IT Priorities 2013 Europe
sponsored by MicroScope
ESSENTIAL GUIDE: The latest exclusive Channel IT Priorities 2013 research from Microscope and TechTarget  reveals a reseller base in transition starting to embrace managed services.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

MicroScope

Discovering DaaS
sponsored by SearchITChannel.com
EBOOK: Explore your options for building a hosted virtual desktop practice; learn about the challenges involved and how two companies formed a successful DaaS partnership.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

SearchITChannel.com

The Managed Communications Craft
sponsored by SearchITChannel.com
EBOOK: The complexities of managed communications pose challenges for service providers and their customers alike. This Handbook provides expert advice to help you guide your clients, avoid the managed communications pitfalls, and beat out the competition.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

SearchITChannel.com

Mobility Services 101
sponsored by SearchITChannel.com
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

SearchITChannel.com

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Computer Weekly – 20 January 2015: FT sold on cloud benefits
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.
Posted: 19 Jan 2015 | Published: 16 Jan 2015

ComputerWeekly.com

Transition Cloudward
sponsored by SearchITChannel.com
EBOOK: If you are a solution provider developing a cloud practice, this handbook offers insight on minimizing disruption to your business model when transitioning to cloud, why it is important to transition right now, and transforming your sales strategy.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

SearchITChannel.com

MicroScope October 2014: An issue covering the growth of shadow IT
sponsored by MicroScope
EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts
Posted: 10 Oct 2014 | Published: 10 Oct 2014

MicroScope

Think Big (Data)
sponsored by SearchITChannel.com
EBOOK: For IT solution providers looking to build a big data practice, we investigate the areas that experts predict will be the most fruitful. And we take a look at how some Microsoft partners are already making money on big data.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

SearchITChannel.com

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

IT Services Guide: What to Know About the Future
sponsored by Autotask Corporation
EGUIDE: This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.
Posted: 07 Feb 2014 | Published: 07 Feb 2014

Autotask Corporation

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013

Hewlett-Packard Enterprise

How Understanding the "Omni-Consumer" Gains Their Loyalty
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: With this white paper, you'll gain access to industry knoweldge about handling omnichannel operational challenges, allowing you to maximize efficiency and profitability. Use this resource to navigate customer engagements, with factors such as understanding the "omni-customer."
Posted: 18 Dec 2013 | Published: 31 Jul 2013

Hewlett-Packard Enterprise
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