A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE:
Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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Doing Business with Comstor
sponsored by Comstor
WHITE PAPER:
Learn more about Comstor, a leader in Cisco product distribution and an established provider of networking and advanced technology solutions.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Strengthen your Business with Comstor Academy Assessment
sponsored by Comstor
WHITE PAPER:
Learn about an enablement program that can help partners track, manage, and achieve their multi-vendor certification, specialization, and competency requirements for Cisco, Microsoft, and VMware.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Cloud Quick Start Guide
sponsored by Channel Transformation Alliance
WHITE PAPER:
Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more!
Posted: 19 Jan 2012 | Published: 19 Jan 2012
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IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
sponsored by ConnectWise
WHITE PAPER:
This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:
This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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Channel Ezine December
sponsored by IBM
EZINE:
How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012.
Posted: 19 Dec 2011 | Published: 19 Dec 2011
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MicroScope - December 2011: A review of the year and a look forward
sponsored by MicroScope
EZINE:
2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Presentation Transcript: The Benefits of IBM System x – More Affordable 4M Servers for Small and Mid-sized Businesses
sponsored by IBM
PRESENTATION TRANSCRIPT:
This presentation transcript provides detailed insight into the midmarket customer landscape and explains why servers are recommended over traditional PCs. Access results from recent client surveys and discover affordable platforms for small and medium-sized businesses.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Podcast: The Benefits of IBM System x: More Affordable M4 Servers for Small and Midsized Businesses
sponsored by IBM and Intel
PODCAST:
To remain competitive, you must understand the changing demands of your customers. This podcast provides insight into the evolving mid market landscape and explains why servers are a better fit for these types of clients than traditional PCs. Plus, discover key criteria customers look for when selecting a server.
Posted: 07 Dec 2011 | Premiered: 07 Dec 2011
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Assessment Customer Value Strategy Accelerator
sponsored by IBM
WHITE PAPER:
This report can help companies rapidly understand the set of new possibilities created by digital transformation, prioritize the value propositions of business models and focus on those with the highest potential, and define the business capabilities and key tasks required to move forward on the smarter commerce path.
Posted: 17 Nov 2011 | Published: 17 Nov 2011
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How to transform your traditional data center into the data center of the future
sponsored by HP
WHITE PAPER:
This resource describes the transformation from the traditional data center to the services data center, with special emphasis on the business impact of the transformation. Also, learn how communications service providers (CSPs) are positioning themselves for the data center of the future.
Posted: 10 Oct 2011 | Published: 10 Oct 2011
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Managing the customer experience across channels -- a manager's guide
sponsored by Oracle Corporation
WHITE PAPER:
This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.
Posted: 06 May 2011 | Published: 06 May 2011
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Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER:
This white paper discusses leveraging frequent engagement to help increase the number of brand advocates – loyal customers who help market, sell, recommend or even service products. Inside, discover the unique challenges and opportunities brand advocates can provide.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites
sponsored by Oracle Corporation
WHITE PAPER:
Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Cross-Channel Commerce: A Consumer Research Study
sponsored by Oracle Corporation
WHITE PAPER:
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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