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Channel Management

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ALSO CALLED: IT Channel Management, Distribution Channel Management, Channel Sales Management, Sales Channel Management
DEFINITION: The development of policies and procedures to gain and maintain the cooperation of various institutions within the sell-side distribution channel.
Channel Management Reports
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Booked Up & Billable: Best Practices For Earning More Profits From Your Techs
sponsored by TechData - Connectwise
WHITE PAPER: An hour is a terrible thing to waste – time is your most valuable resource. But it's perishable. Learn how to earn more profits from your techs. Try the time-tested techniques inside to help your business generate more billable time, and profit, without adding a single employee.
Posted: 22 Mar 2017 | Published: 22 Mar 2017

TechData - Connectwise

5 Pricing Mistakes MSPs Make & How to Avoid Them
sponsored by Solarwinds N-able
WHITE PAPER: For many MSPs, deciding what technology to deliver as part of a managed services offering is the easy part. What's difficult are the decisions surrounding pricing. Access this white paper to discover what works, what doesn't and why when it comes to pricing managed services by exploring 5 key mistakes.
Posted: 13 Feb 2017 | Published: 13 Feb 2017

Solarwinds N-able

Drivers of Change: 5 Trends Every MSP Should Know
sponsored by Solarwinds N-able
EBOOK: 5 big trends are driving massive change for managed service providers (MSPs), and each trend has its own impact on enterprises – and MSPs who support them. Read this e-book to learn how you can evolve your services and business model to reflect this new reality.
Posted: 13 Feb 2017 | Published: 13 Feb 2017

Solarwinds N-able

The Channel Partner Performance Problem & What You Can Do To Fix It
sponsored by Webinfinity
WHITE PAPER: There's high hope with a new channel or forming an alliance, but disappointment if that partnership doesn't hit expectations. Missed revenue expectations is a common reality of business and channel partnerships. Why do partners fail to perform and how do you ix the problem? Inside, discover what could be holding you back with partnership revenue.
Posted: 07 Feb 2017 | Published: 07 Feb 2017

Webinfinity

MicroScope E-Zine: January 2017
sponsored by MicroScope
EZINE: Is the year ahead a bright one for channel? In this January 2017 edition of MicroScope E-zine, uncover the key expectations for channel in 2017.
Posted: 04 Jan 2017 | Published: 04 Jan 2017

MicroScope

Redefine the Partner Experience With New PRM Technology
sponsored by Webinfinity
WHITE PAPER: Learn to change how you think about partner relationship management (PRM) and start focusing on improving digital experiences across a diverse group of systems and content sources. Inside, discover the big problems facing current PRM programs, and 5 key benefits of new PRM technology.
Posted: 29 Nov 2016 | Published: 29 Nov 2016

Webinfinity

Evolve Your Channel Business
sponsored by SearchITChannel.com
EBOOK: In this three-part guide, find insight into what goes into channel business model transitions. Whether it's a transition from selling products to selling services, a move into managed services, or a cloud play. Inside, you'll get an overview of the main considerations that go into a transition.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

SearchITChannel.com

Microscope June 2016
sponsored by MicroScope
EZINE: June ezine: Think wireless Highlighting the opportunities when you package cloud services with wireless technologies to secure repeat revenue on network sales
Posted: 02 Jun 2016 | Published: 03 Jun 2016

MicroScope

Take Charge of MSP Sales and Marketing
sponsored by SearchITChannel.com
EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

SearchITChannel.com

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

IT industry outlook 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from CompTIA provides an overview of the size, shape and growth factors of the information technology (IT) industry.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

ComputerWeekly.com

The Dynamic MSP
sponsored by SearchITChannel.com
EBOOK: In this guide, we offer insight into MSP software challenges. Learn about core tools for automation, integration issues and the new field of robotic process automation.
Posted: 01 Sep 2016 | Published: 01 Sep 2016

SearchITChannel.com

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

May ezine
sponsored by MicroScope
EZINE: May ezine: The Brexit debateJust what does the in or out EU debate mean to the channel?
Posted: 06 May 2016 | Published: 06 May 2016

MicroScope

Opportunities Abound with Cloud Platforms like Azure
sponsored by Rackspace
WHITE PAPER: The public cloud receives a lot of hype, but it can't be overstated: cloud platforms like Microsoft Azure provide plethora possibilities for IT channel companies. Read this expert e-guide to learn how several channel companies are realizing the possibilities of public cloud services, and what this means for their bottom line.
Posted: 27 Apr 2016 | Published: 26 Apr 2016

Rackspace

Discovering DaaS
sponsored by SearchITChannel.com
EBOOK: Explore your options for building a hosted virtual desktop practice; learn about the challenges involved and how two companies formed a successful DaaS partnership.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

SearchITChannel.com

The Managed Communications Craft
sponsored by SearchITChannel.com
EBOOK: The complexities of managed communications pose challenges for service providers and their customers alike. This Handbook provides expert advice to help you guide your clients, avoid the managed communications pitfalls, and beat out the competition.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

SearchITChannel.com

Mobility Services 101
sponsored by SearchITChannel.com
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

SearchITChannel.com

Computer Weekly – 20 January 2015: FT sold on cloud benefits
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.
Posted: 19 Jan 2015 | Published: 16 Jan 2015

ComputerWeekly.com

Transition Cloudward
sponsored by SearchITChannel.com
EBOOK: If you are a solution provider developing a cloud practice, this handbook offers insight on minimizing disruption to your business model when transitioning to cloud, why it is important to transition right now, and transforming your sales strategy.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

SearchITChannel.com

MicroScope October 2014: An issue covering the growth of shadow IT
sponsored by MicroScope
EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts
Posted: 10 Oct 2014 | Published: 10 Oct 2014

MicroScope

Think Big (Data)
sponsored by SearchITChannel.com
EBOOK: For IT solution providers looking to build a big data practice, we investigate the areas that experts predict will be the most fruitful. And we take a look at how some Microsoft partners are already making money on big data.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

SearchITChannel.com

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

IT Services Guide: What to Know About the Future
sponsored by Autotask Corporation
EGUIDE: This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.
Posted: 07 Feb 2014 | Published: 07 Feb 2014

Autotask Corporation

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise
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