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Channel Management

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ALSO CALLED: IT Channel Management, Distribution Channel Management, Channel Sales Management, Sales Channel Management
DEFINITION: The development of policies and procedures to gain and maintain the cooperation of various institutions within the sell-side distribution channel.
Channel Management Reports
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Losing A Star Player: How to Prep Your MSP Business for Employee Turnover
sponsored by Solarwinds MSP
WHITE PAPER: Employee turnover is a fact of life for any business owner – but for MSPs, losing a highly experienced technician can have a severe impact, both in terms of technical skills and carefully cultivated customer relationships. Learn how to put a plan in place to strengthen your HR strategy and prep your teams for any future changes.
Posted: 24 Apr 2017 | Published: 24 Apr 2017

Solarwinds MSP

Hyper-converged technology evolves into compelling sales pitch
sponsored by SearchITChannel.com
EBOOK: Hyper-converged technologies are developing into an attractive option for customers looking to keep IT resources at home in their data centers.
Posted: 10 Apr 2017 | Published: 10 Apr 2017

SearchITChannel.com

Digital Turning Point: Turning Reluctant Channel Partners into Agents of Change
sponsored by MicroScope
EZINE: Digital transformation is more than a marketing pitch, it's a step forward into the next generation of channel partnership. Access this channel analysis e-zine to learn how to turn your reluctant channel partners into agents of change.
Posted: 04 Apr 2017 | Published: 31 Mar 2017

MicroScope

Cloud Services: Is it Time to get Onboard?
sponsored by Nerdio
EGUIDE: Despite the wide adoption of cloud computing, most channel partners don't offer any cloud services and the ones that do don't seem to value them. Read on to learn why so many businesses are letting this opportunity slide and what it would take for you to start taking advantage.
Posted: 04 Apr 2017 | Published: 27 Mar 2017

Nerdio

Secure Your Future with Office 365: Work Anywhere, Anytime, on any Device
sponsored by Microsoft
WHITE PAPER: Access this paper to find out why up to a billion people worldwide are using Microsoft Office 365. Uncover the cloud-enable benefits and multi-channel capabilities that radically enhance CSP offerings.
Posted: 07 Dec 2016 | Published: 07 Dec 2016

Microsoft

Microscope June 2016
sponsored by MicroScope
EZINE: June ezine: Think wireless Highlighting the opportunities when you package cloud services with wireless technologies to secure repeat revenue on network sales
Posted: 02 Jun 2016 | Published: 03 Jun 2016

MicroScope

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

IT industry outlook 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from CompTIA provides an overview of the size, shape and growth factors of the information technology (IT) industry.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

ComputerWeekly.com

MicroScope E-Zine: January 2017
sponsored by MicroScope
EZINE: Is the year ahead a bright one for channel? In this January 2017 edition of MicroScope E-zine, uncover the key expectations for channel in 2017.
Posted: 04 Jan 2017 | Published: 04 Jan 2017

MicroScope

The Dynamic MSP
sponsored by SearchITChannel.com
EBOOK: In this guide, we offer insight into MSP software challenges. Learn about core tools for automation, integration issues and the new field of robotic process automation.
Posted: 01 Sep 2016 | Published: 01 Sep 2016

SearchITChannel.com

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Evolve Your Channel Business
sponsored by SearchITChannel.com
EBOOK: In this three-part guide, find insight into what goes into channel business model transitions. Whether it's a transition from selling products to selling services, a move into managed services, or a cloud play. Inside, you'll get an overview of the main considerations that go into a transition.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

SearchITChannel.com

May ezine
sponsored by MicroScope
EZINE: May ezine: The Brexit debateJust what does the in or out EU debate mean to the channel?
Posted: 06 May 2016 | Published: 06 May 2016

MicroScope

Opportunities Abound with Cloud Platforms like Azure
sponsored by Rackspace
WHITE PAPER: The public cloud receives a lot of hype, but it can't be overstated: cloud platforms like Microsoft Azure provide plethora possibilities for IT channel companies. Read this expert e-guide to learn how several channel companies are realizing the possibilities of public cloud services, and what this means for their bottom line.
Posted: 27 Apr 2016 | Published: 26 Apr 2016

Rackspace

Take Charge of MSP Sales and Marketing
sponsored by SearchITChannel.com
EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

SearchITChannel.com

Discovering DaaS
sponsored by SearchITChannel.com
EBOOK: Explore your options for building a hosted virtual desktop practice; learn about the challenges involved and how two companies formed a successful DaaS partnership.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

SearchITChannel.com

The Managed Communications Craft
sponsored by SearchITChannel.com
EBOOK: The complexities of managed communications pose challenges for service providers and their customers alike. This Handbook provides expert advice to help you guide your clients, avoid the managed communications pitfalls, and beat out the competition.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

SearchITChannel.com

Mobility Services 101
sponsored by SearchITChannel.com
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

SearchITChannel.com

Computer Weekly – 20 January 2015: FT sold on cloud benefits
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.
Posted: 19 Jan 2015 | Published: 16 Jan 2015

ComputerWeekly.com

Transition Cloudward
sponsored by SearchITChannel.com
EBOOK: If you are a solution provider developing a cloud practice, this handbook offers insight on minimizing disruption to your business model when transitioning to cloud, why it is important to transition right now, and transforming your sales strategy.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

SearchITChannel.com

MicroScope October 2014: An issue covering the growth of shadow IT
sponsored by MicroScope
EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts
Posted: 10 Oct 2014 | Published: 10 Oct 2014

MicroScope

Think Big (Data)
sponsored by SearchITChannel.com
EBOOK: For IT solution providers looking to build a big data practice, we investigate the areas that experts predict will be the most fruitful. And we take a look at how some Microsoft partners are already making money on big data.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

SearchITChannel.com

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

IT Services Guide: What to Know About the Future
sponsored by Autotask Corporation
EGUIDE: This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes.
Posted: 07 Feb 2014 | Published: 07 Feb 2014

Autotask Corporation

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise
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