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The Evolution of the IT War Room
sponsored by EverBridge Inc.
WHITE PAPER: In this deep dive report, find out exactly how IT war rooms have evolved within the industry, including the changes in role and responsibility distributions, the impact of hybrid infrastructures, average incident response and resolution times, and more.
Posted: 20 Aug 2018 | Published: 30 Apr 2018

EverBridge Inc.

Overcoming Alert Fatigue in a Modern Ops Environment.
sponsored by PagerDuty
WHITE PAPER: Alert fatigue isn't an incurable problem – even the largest and most complex infrastructures can be wrangled and monitored efficiently if you follow the right steps. Click now to get the 4 key steps for overcoming alert fatigue, and the potential revenue and security risks that can follow close behind.
Posted: 17 Aug 2018 | Published: 17 Aug 2018

PagerDuty

Event Intelligence: Next-Gen AIOps for Every Team
sponsored by PagerDuty
WHITE PAPER: Many organizations now deal with thousands, if not millions, of events taking place across their systems every day. In this e-book, learn about a new approach to AIOps that eliminates silos between event and incident management, has helped customers reduce noise on average by 98%, and supports both centralized and distributed workflows in harmony.
Posted: 17 Aug 2018 | Published: 17 Aug 2018

PagerDuty

Keeping Leadership Happy with IT Visibility
sponsored by Samanage
WHITE PAPER: Click to learn how increasing your infrastructure visibility can help distinguish your IT team as more than a cost center, and provide actionable insights back to the business.
Posted: 16 Aug 2018 | Published: 16 Aug 2018

Samanage

The Cost of Digital Downtime
sponsored by PagerDuty
WHITE PAPER: Critical application failures can cost businesses an average of $500,000 per hour – and that's if you're lucky. Discover how downtimes are affecting businesses across the digital spectrum, including mobile apps, financial services, retailers, and more.
Posted: 16 Aug 2018 | Published: 16 Aug 2018

PagerDuty

Building an RPA Center of Excellence
sponsored by Kryon Systems
WHITE PAPER: Rather than relying on an external company to run your process automation, your business should consider setting up a center-of-excellence (CoE) group composed of relevant team members to oversee the success of process automation. Keep reading to find out the basics of assembling and managing an automation CoE within your organization.
Posted: 16 Aug 2018 | Published: 16 Aug 2018

Kryon Systems

Ready, Set... RPA! Getting Started with Robotic Process Automation
sponsored by Kryon Systems
WHITE PAPER: Crack open this guide to learn how Robotic Process Automation (RPA) not only automates time consuming, repetitive business processes, but can also augment your workers capabilities. Inside, you'll learn about the three forms RPA can take, based on the level of human interaction: unattended automation, attended automation, and hybrid automation.
Posted: 16 Aug 2018 | Published: 16 Aug 2018

Kryon Systems

Rethink Technology In The Age Of The Cloud Worker
sponsored by Google
WHITE PAPER: In this Forrester report, learn how cloud-based computing and an increased reliance on browsers have transformed employee technology needs and behaviors, and how IT decision makers are responding to ensure their workers are equipped with the right tools for success.
Posted: 15 Aug 2018 | Published: 31 May 2018

Google

10 ITSM Mistakes You're Probably Making
sponsored by Samanage
WHITE PAPER: Open this guide to learn about the 10 biggest mistakes that can occur within ITSM projects, from personnel inconsistencies to neglecting service quality. In addition to learning how to recognize these tell-tale signs, you'll also find tips for overcoming and dodging these mistakes before they manifest into bigger problems.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

Samanage

People First: Measurably Improving Operations and Team Health
sponsored by PagerDuty
WHITE PAPER: In today's always-on, always-available digital world, responding to issues around the clock can take a toll on your organization's most precious asset: your people. Check out the results of a study that reviewed a combination of notification statistics and their impact on the well-being and work-life balance of human responders.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

PagerDuty

Survival Guide: Best Practices for Being On-Call
sponsored by PagerDuty
WHITE PAPER: Being on-call is one of IT's necessary evils. But while it's no fun trudging to the office at 2 a.m. to resolve an issue, it's important that you're equipped enough to handle any situation that arises – for the sake of the business and your sanity. Jump into this guide to view a collection of on-call best practices to keep sharp.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

PagerDuty

Transforming Business Collaboration Through Enterprise Service Management
sponsored by Samanage
WHITE PAPER: Without the right set of visibility and management tools, the inner workings of service management can be just as mystifying to IT as it is to users. Discover how enterprise service management can provide a streamlined and centralized platform for internal service requests and processing.
Posted: 14 Aug 2018 | Published: 14 Aug 2018

Samanage

The Starting Line of Service Management
sponsored by Samanage
WHITE PAPER: What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog.
Posted: 14 Aug 2018 | Published: 14 Aug 2018

Samanage

150 Ways to Automate Service Management
sponsored by Samanage
WHITE PAPER: Opportunities for automation can spring up throughout the organization – if you know where to look. Keep reading to learn over 150 ways service automation can be integrated within your organization, from IT to HR.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

Samanage

Top 5 Signs You're Living with Jurassic IT
sponsored by Kaseya
WHITE PAPER: Click to find out the top five tell-tale signs that your IT system is showing its age, and discover how to take the first steps towards modernization – and burying any IT fossils.
Posted: 13 Aug 2018 | Published: 23 Jul 2018

Kaseya

Agents of Change: Six Crucial Drivers of Digital Transformation
sponsored by ProAct
WHITE PAPER: Click into this report to learn about the six most impactful 'agents of change' that all organisations should prioritise during digital transformation. You'll also find in-depth examinations of major technology and cultural shifts that have proven to be essential to modern business success.
Posted: 13 Aug 2018 | Published: 18 Sep 2017

ProAct

Your Roadmap to IT Automation
sponsored by ProAct
WHITE PAPER: Automation deployment is an extremely technical process, requiring skills that most organisations don't have on hand. In this automation roadmap, learn where to start your organisation on its journey, and how to find the right automation partner with the knowledge and expertise to guide the way.
Posted: 13 Aug 2018 | Published: 06 Aug 2017

ProAct

Old vs. New: The Impact of Automated IT
sponsored by DXC Concerto
WHITE PAPER: Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

DXC Concerto

Stop Living with Jurassic IT
sponsored by Kaseya
VIDEO: Tune in to this webcast to learn how to improve your organization's aging and inefficient 'dinosaur' IT systems, featuring actual dinosaurs. You'll also find a live demo of Kaseya's IT service platform, designed to provide a consolidated and collaborative management tool to keep your IT services running smoothly and avoid extinction.
Posted: 10 Aug 2018 | Premiered: 10 Aug 2018

Kaseya

The Business Impact of IT Transformation
sponsored by Dell EMC
WHITE PAPER: In this expert IDC study, find out how organizations across industries are leveraging their IT teams to keep up with business demands, win more business, and open up new revenue pathways.
Posted: 10 Aug 2018 | Published: 30 Nov 2017

Dell EMC

Six Converged and Hyperconverged Best Practices
sponsored by Dell EMC
WHITE PAPER: In this comprehensive report from IDC, discover the six best practices to maximize the transformative value of converged and hyperconverged infrastructure, and learn how your business can take the first steps.
Posted: 10 Aug 2018 | Published: 31 Dec 2017

Dell EMC

Increasing the Reliability of the World's Largest Laser
sponsored by Oracle Corporation
WEBCAST: See how Lawrence Livermore National Laboratory, home of the world's largest laser, fortified the reliability and availability of their IT infrastructure, reduced server spending, and more so they could devote more effort to what's truly important – lasers.
Posted: 10 Aug 2018 | Premiered: Aug 10, 2018

Oracle Corporation

The Era of Employee Services
sponsored by Samanage
WHITE PAPER: At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Samanage

Five Essential Characteristics for Service Management Integration
sponsored by Perspectium
WHITE PAPER: Finding a service management integration partner that can match your enterprise's needs isn't cut-and-dry. In this brief whitepaper, learn about the five essential characteristics to look for in an integration partner to ensure you're making the best choice.
Posted: 09 Aug 2018 | Published: 09 Aug 2018

Perspectium

Day in the Life of an IT Manager: Managing Security Risks
sponsored by Oracle Corporation
VIDEO: Check out this day in the life video to see how IT managers are responding to CVE alerts and subsequent patching demands with just a few clicks of a mouse.
Posted: 09 Aug 2018 | Premiered: 09 Aug 2018

Oracle Corporation
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