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IT Systems Reports
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Improving Government Efficiency with IT Service Management
sponsored by ServiceNow
WHITE PAPER: Many European governments have shifted their IT services into the cloud in search of increased efficiency and cost-savings. Belgium, however, decided to go a step further in their move. Click inside to find out how their ambitious cloud-based ITSM strategy panned out.
Posted: 19 Oct 2018 | Published: 20 Mar 2017

ServiceNow

Onward to the Future of IT Support
sponsored by RescueAssist
WHITE PAPER: You don't need a crystal ball to predict where the future of IT support is headed -- but spoiler alert, it involves AI. Read more about how IT support is evolving in step with changing user expectations, and find out what technology choices are integral.
Posted: 19 Oct 2018 | Published: 19 Oct 2018

RescueAssist

Deployment Guide: Dell EMC Ready System for VDI on XC Series
sponsored by Dell EMC and Nutanix
RESOURCE: Download this 20-page deployment guide for comprehensive instructions on installing and configuring VMware Horizon 7 components for virtual desktop infrastructure (VDI) on Dell EMC XC Series Hyperconverged Infrastructure Appliance in a VMware vSphere environment.
Posted: 19 Oct 2018 | Published: 31 Mar 2018

Dell EMC and Nutanix

Seamless ITSM Integration for Acquisitions
sponsored by ServiceNow
WHITE PAPER: Acquisitions always result in a fair amount of organizational restructuring, but IT teams in particular tend to wind up face-to-face with a disproportionate amount of service issues. Click inside to learn how one company's IT team tackled a large amount of acquisitions head-on with the help of an integrated ITSM platform.
Posted: 18 Oct 2018 | Published: 20 Mar 2019

ServiceNow

Taking Back In-House Control with ITSM and CSM
sponsored by ServiceNow
WHITE PAPER: After careful consideration, the UK's largest water supplier – responsible for over 900 million liters of water every day – decided it was time for their IT service management strategy to swim against the current. Read into this case study to learn how this company tapped into cutting edge ITSM and CSM to keep their business afloat.
Posted: 17 Oct 2018 | Published: 20 Aug 2018

ServiceNow

Autonomous Operations Through a Business Lens
sponsored by Micro Focus
WHITE PAPER: IT houses some of the most intricate and hard-to-map processes within the organization – which is why gaining visibility is invaluable. Click into this white paper to learn about a powerful, topology-based IT management platform designed to correlate event data across all domains within the IT umbrella.
Posted: 17 Oct 2018 | Published: 30 Sep 2018

Micro Focus

Getting Started with Incident Management & Automation Tools
sponsored by xMatters, Inc.
ESSENTIAL GUIDE: New incident response and automation tools promise relief for system admins and engineers, but choosing the right one for your enterprise can get complicated. In this E-Guide, discover what incident management tools are all about, and how to find one that best aligns with your enterprise's configuration.
Posted: 16 Oct 2018 | Published: 15 Oct 2018

xMatters, Inc.

The Secrets of Self-Healing Systems and Architectures
sponsored by xMatters, Inc.
WHITE PAPER: The term "self-healing" sounds like something that belongs in science-fiction – but in the data center? Jump into this guide to learn more about what goes into building self-healing systems, the challenges they can help mitigate, and how to get your enterprise to follow suit.
Posted: 15 Oct 2018 | Published: 15 Oct 2018

xMatters, Inc.

Getting Started With a Centralized CMDB
sponsored by ServiceNow
WHITE PAPER: Setting up a CMDB is notorious in the IT industry for being "too difficult". Click inside to find out 8 configuration management and CMDB tips, designed to help guide you through both the initial and post-implementation steps.
Posted: 12 Oct 2018 | Published: 20 Jul 2018

ServiceNow

The Importance of Single-View IT Analytics
sponsored by ServiceNow
WHITE PAPER: Improving IT service delivery starts with scrutinizing performance and process data, but this data isn't always easy to reach – especially for management. Find out how a single pane-of-glass view across IT services and operations – and subsequent end-to-end visibility – can take IT to new heights.
Posted: 12 Oct 2018 | Published: 20 Aug 2018

ServiceNow

Beyond IT Alerting: Why You Need to Change How You Evaluate Solutions
sponsored by xMatters, Inc.
WHITE PAPER: In a world dominated by agile, DevOps, and lightning time-to-market speed, effective IT incident management tools need to have the horsepower to match. Continue reading to discover how to choose an alert and response system that can deliver.
Posted: 12 Oct 2018 | Published: 12 Oct 2018

xMatters, Inc.

Hidden Impacts to Your Major Incident Management Process
sponsored by xMatters, Inc.
WHITE PAPER: In major incident management strategies, keeping stakeholders informed throughout the resolution process is often considered a critical step – but why? Click inside to read more about what IT pros are saying about stakeholder reporting – and spoiler alert, it's not encouraging.
Posted: 12 Oct 2018 | Published: 12 Oct 2018

xMatters, Inc.

Hybrid IT Is the New Normal for IT Infrastructure
sponsored by IBM
WHITE PAPER: Click inside to explore the challenges that businesses like yours are facing around building and managing modern IT infrastructures – and how hybrid cloud can bring out the best of both worlds.
Posted: 11 Oct 2018 | Published: 30 Nov 2017

IBM

Hybrid IT Is the New Normal for IT Infrastructure
sponsored by IBM
WHITE PAPER: Click inside to explore the challenges that businesses like yours are facing around building and managing modern IT infrastructures – and how hybrid cloud can bring out the best of both worlds.
Posted: 11 Oct 2018 | Published: 30 Nov 2017

IBM

How to Realize the Power of Automation Technology
sponsored by VMware
WHITE PAPER: In this guide for IT, find out what it takes to build a successful automation integration strategy, focused on two key areas – infrastructure and business processes.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

VMware

IT Automation for Dummies
sponsored by VMware
WHITE PAPER: In this brief guide "for dummies," discover why companies similar to yours are turning towards automation as a means to drive new value from IT operations – and the business as a whole.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

VMware

Choosing the Right Cloud Optimization Solution
sponsored by Cloudability
WHITE PAPER: Open this guide to learn about strategies designed to keep your company's cloud bill at a minimum, while also providing the resources your engineers and developers need to stay as nimble as possible.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

Cloudability

The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 10 Oct 2018 | Published: 16 Aug 2018

ServiceNow

Escaping the Traditional Role of IT for Something Better
sponsored by ServiceNow
WHITE PAPER: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.
Posted: 10 Oct 2018 | Published: 10 Oct 2018

ServiceNow

Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 10 Oct 2018 | Published: 23 Aug 2018

ServiceNow

From the CDO's Desk: Why Survival Means Modernization
sponsored by CompuCom Systems, Inc.
WHITE PAPER: Click inside to sit down with Justin Mennen, Chief Digital Officer at CompuCom, to find out why he's predicting that modernizing IT and businesses through automation, AI, and other cutting edge technologies will be the key to survival.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

CompuCom Systems, Inc.

Pushing IT Operations Into High Gear with ITSM and ITOM
sponsored by ServiceNow
WHITE PAPER: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

ServiceNow

Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 08 Oct 2018 | Published: 23 Aug 2018

ServiceNow

Why Infrastructure Monitoring Is Not Enough
sponsored by OpsRamp
WHITE PAPER: Find out how IT operations teams can break from their siloes and adopt the role of an internal service provider. Known as IT Operations as a Service, click inside to learn more about this new operations paradigm.
Posted: 05 Oct 2018 | Published: 05 Oct 2018

OpsRamp

CW Middle East ezine October 2018
sponsored by ComputerWeekly.com
EZINE: It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up.
Posted: 05 Oct 2018 | Published: 05 Oct 2018

ComputerWeekly.com
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