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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain  … 

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IT Outsourcing Services Reports
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How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

The Definitive Guide to IT Security
sponsored by Liongard
EBOOK: It can take up to 200 days to identify a security breach – which is a long and costly period of time for a company of any size. Download this eBook to discover the various ways your MSP can protect itself and your customers, including how to determine the right security assessment, how to protect the MSP in the future and more.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

Endpoint Protection Backup ENCIS Case Study
sponsored by Carbonite
CASE STUDY: Dive into this case study to see how one leading vendor was able to offer ENCIS the endpoint protection platform they needed just in time to protect them from having their data stolen during a robbery and why it may be time for your organization to prepare for similar risks.
Posted: 22 Jan 2021 | Published: 22 Jan 2021

Carbonite

4 Ways MSPs can Fine-Tune Their Cybersecurity Go-To-Market Strategy
sponsored by Carbonite
EBOOK: The biggest challenge with bringing a cybersecurity offering to market is meeting the expectations of the prospective customer. In this eBook, explore four ways to hone your cybersecurity GTM strategy. Plus, some guidance on how to approach bringing your cybersecurity offering to market. Download here to read more.
Posted: 22 Jan 2021 | Published: 22 Jan 2021

Carbonite

The Definitive Guide to Running a Superior Help Desk
sponsored by Liongard
WHITE PAPER: In this white paper, industry experts take you inside the help desks of successful MSPs so you can learn how to elevate support in your organization and increase your bottom line. Download here to discover how to streamline operations, best practices for strengthening customer relationships and more.
Posted: 22 Jan 2021 | Published: 22 Jan 2021

Liongard

Why Hackers Hack
sponsored by Carbonite
WHITE PAPER: This white paper breaks down some of the most common hacker myths and unveils the true methods and motivations behind these myths to help your organization lock down and protect customers against today’s biggest threats. Download to read more.
Posted: 21 Jan 2021 | Published: 21 Jan 2021

Carbonite

Mastering Public Cloud Security For Your Business
sponsored by Interactive
RESOURCE: While the shared responsibility model of cloud security is still relevant, responsibility for keeping cloud workloads safe is increasingly falling more on the shoulders of the in-house security team and management. Download this handbook for everything you need to know about keeping your cloud workloads accessible and secure.
Posted: 20 Jan 2021 | Published: 13 Jan 2021

Interactive

Future of the MSP Industry: Research Report
sponsored by LogicMonitor
RESEARCH CONTENT: LogicMonitor wanted to understand how MSPs evolve over time and to uncover IT leaders views on IT automation, cloud migration and business continuity in the face of unexpected crises. Download this research report to discover key findings from this study as well as some recommendations for MSPs for your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

Deliver Enterprise IT Automation with Red Hat and Intel
sponsored by Red Hat and Intel
WHITE PAPER: This brief covers some advanced IT automation platforms to help financial services organizations with their digital transformations. Click here to learn more about how to optimize resources, increase efficiency and automate for success.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

Red Hat and Intel

Key Considerations for SMBs Contemplating IT Outsourcing
sponsored by Datalink Networks
EBOOK: Download this eBook to learn some key factors to consider when deciding whether to outsource your IT team, as well as a deeper look into what, exactly, an MSP can offer.
Posted: 11 Jan 2021 | Published: 11 Jan 2021

Datalink Networks

3 Reasons Why Your SMB Needs A Managed Service Provider
sponsored by Datalink Networks
WHITE PAPER: Managed service providers (MSPs) can help SMBs cost-effectively manage, service and support IT processes. Download this white paper to learn 3 more reasons to consider an MSP for IT tasks, including reduced human error and focused direction.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

Datalink Networks

Insight Empowers the Workforce of a Major UK Construction Group by Managing its IT Support
sponsored by Insight
CASE STUDY: Dive into this case study to learn how the UK’s largest independent construction and building materials group selected a managed service provider that could ensure their business was running smoothly—and ensuring that employees were not hampered by IT issues.
Posted: 29 Dec 2020 | Published: 29 Dec 2020

Insight

Windows 10: How the client operating system is evolving
sponsored by ComputerWeekly.com
EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 26 Nov 2020 | Published: 26 Nov 2020

ComputerWeekly.com

Infographic: 2020 APAC Media Consumption Study
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we show the results of our 2020 Media Consumption Survey for the Asia-Pacific region. Find out who is part of the buying team and what do we know about the "final decision maker".
Posted: 17 Nov 2020 | Published: 18 Nov 2020

ComputerWeekly.com

How to Be an MSP: 7 Steps to Success
sponsored by Datto, Inc.
EBOOK: The leap from IT provider to a managed service provider can seem daunting. Dive inside this eBook to hear from service providers who have successfully landed the jump—and find out their seven secrets to success.
Posted: 10 Nov 2020 | Published: 10 Nov 2020

Datto, Inc.

The Cloud People: Safe and Continuous Development in ServiceNow
sponsored by ServiceNow
WEBCAST: In this session on Safe and Continuous Development in ServiceNow, ServiceNow will cover the advantages of using DevOps and typical challenges it can help you solve. They will also show you how to use DevOps in ServiceNow in a demo. They end the session by giving you some benefits and business outcomes.
Posted: 10 Nov 2020 | Premiered: Nov 10, 2020

ServiceNow

Introduction to Perspectium
sponsored by ServiceNow
WEBCAST: This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Top 10 “Gotchas” in SaaS Agreements
sponsored by ClearEdge
ANALYST REPORT: In this SaaS report, explore the top 10 SaaS contract ‘gotchas’ used to lock in customers and continually drive cost increases.
Posted: 30 Oct 2020 | Published: 30 Oct 2020

ClearEdge

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020

ComputerWeekly.com

2020 EMEA Media Consumption Infographic - Why?
sponsored by ComputerWeekly.com
EBOOK: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - Where
sponsored by ComputerWeekly.com
EBOOK: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out where is pre-purchase research conducted and what types of content are most preferred for consumption for purchase research?
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - Who
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out who is part of the buying team and what do we know about the "final decision maker".
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - When
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what to do when IT buyer's are ready to talk to vendors, and how to prepare for the first meeting.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 13 Nov 2020 | Published: 13 Nov 2020

ComputerWeekly.com

Computer Weekly - 5 May 2020: The role of AI in the war against pandemics
sponsored by ComputerWeekly.com
EGUIDE: In this week's Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world's first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

ComputerWeekly.com
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