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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Five Ways to Data Center Success
sponsored by Fujitsu
CASE STUDY: Inside this guide, read through five capability areas that should be factored in while weighing a move to a new data center provider: security, flexibility, reliability, customer service, and sustainability.
Posted: 22 Mar 2019 | Published: 31 Dec 2018

Fujitsu

Expertise Evolves Pickles' Cloud Strategy
sponsored by Rackspace
WHITE PAPER: Click inside to learn how Australian auction company Pickles upgraded its cloud services capabilities with the help of a managed cloud partner, earning them access to VMware's software-defined data center, Microsoft's disaster recovery platform, and numerous other technological advantages to keep ahead of modern digital demands.
Posted: 14 Mar 2019 | Published: 14 Mar 2019

Rackspace

How to Transform Your Business to Become a Bionic MSP
sponsored by Kaseya
EBOOK: Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Kaseya

2019 Planning: Understanding Your Top Prospect Needs
sponsored by Kaseya
EBOOK: This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT.
Posted: 11 Mar 2019 | Published: 31 Dec 2018

Kaseya

IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018

ConnectWise

Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK: Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018

ConnectWise

How Providers Are Standardizing Technology Stacks
sponsored by Veeam Software
WHITE PAPER: This paper examines how today's technology providers are standardizing their offerings, and, as a result, how your organization can take advantage of more flexible product and pricing options, shortened SLAs, and prompt support delivery. Don't want to miss out? Download it here.
Posted: 07 Mar 2019 | Published: 31 Dec 2018

Veeam Software

Pricing IT Services: A Complete E-book
sponsored by ConnectWise
EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.
Posted: 05 Mar 2019 | Published: 31 Dec 2018

ConnectWise

The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK: Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018

ConnectWise

Transforming Your Business with the Right Use of the Cloud
sponsored by DWA UK - Intel
RESOURCE: It's up to individual businesses to chart their own course into digital transformation -- but that doesn't mean there aren't universally applicable best practices. Dive inside this article to uncover six reoccurring themes observed in successful IT transformation projects.
Posted: 28 Feb 2019 | Published: 28 Feb 2019

DWA UK - Intel

Managing Logistics with Cloud Computing
sponsored by Fordway
WHITE PAPER: Jump into this case study to find out how one logistics company used a combination of infrastructure as a service (IaaS) and desktop as a service (DaaS) to increase data security, secure disaster recovery capabilities, and reduce the overall administrative burden placed on their IT department.
Posted: 19 Feb 2019 | Published: 19 Feb 2019

Fordway

6 Reasons to Update Your Approach to Network Traffic Analysis
sponsored by Accedian
WHITE PAPER: In this white paper, discover 6 major factors driving new approaches to network performance management in this white paper. Also learn how you can use real-time stream analysis for traffic packet capture.
Posted: 13 Feb 2019 | Published: 13 Feb 2019

Accedian

6 DX Roadblocks You Can Help Your Company Avoid
sponsored by Compunnel Digital
WHITE PAPER: Jump into this report to read through six of the major roadblocks C-suite execs, IT leaders, and IT pros have identified on their own pathways towards digital transformation, from an inarticulate digital strategy to in-house talent deficiencies.
Posted: 11 Feb 2019 | Published: 11 Feb 2019

Compunnel Digital

Recipe for SPARC Platform Success at Premio Foods
sponsored by Cintra
CASE STUDY: Inside this quick case study, find out how major food manufacturer Premio Foods tackled the challenges posed by its legacy SPARC and storage architectures – and how they fast-tracked an architecture overhaul that allowed them to maintain their existing SPARC platform while gaining access to cutting-edge business applications.
Posted: 11 Feb 2019 | Published: 11 Feb 2019

Cintra

The Ultimate Cloud Partner Checklist
sponsored by Freudenberg IT
WHITE PAPER: Click inside to access a thorough cloud partner checklist, detailing eighteen of the most essential criteria for selecting a cloud partner that can add to your IT team's capabilities – without comprising budgets in the process.
Posted: 07 Feb 2019 | Published: 07 Feb 2019

Freudenberg IT

How to Achieve Real Business Value with the Hybrid Cloud
sponsored by Freudenberg IT
WHITE PAPER: Inside this white paper, read through a collection of hybrid cloud migration best practices, designed to ensure any moves to a hybrid strategy proceed with security, continuity, and business concerns at the front-of-mind.
Posted: 06 Feb 2019 | Published: 06 Feb 2019

Freudenberg IT

Giving Segway a Bump-Free Office 365 Roadmap
sponsored by Focus Technology Solutions
WHITE PAPER: Find out how Segway, the legendary personal transportation company, used a team of experts to get the Office 365 environment needed to provide seamless communication for their worldwide teams and operations -- from designing the initial roadmap through post-deployment management.
Posted: 28 Jan 2019 | Published: 28 Jan 2019

Focus Technology Solutions

Why Turn to Cloud Services Experts?
sponsored by Focus Technology Solutions
WHITE PAPER: In this quick read, flip through potential use cases for using cloud service experts to help your enterprise navigate the ins-and-outs of cloud services for public, on-prem, and hybrid cloud architectures – and maximize any cloud investments in the process.
Posted: 24 Jan 2019 | Published: 24 Jan 2019

Focus Technology Solutions

Scaling Infrastructure to Match High Growth
sponsored by Cogeco PEER 1
WHITE PAPER: In this quick read, find out how global communication services provider Striata kept its back-end operations scalable and secure with a newfound hosting partner – ensuring their high-growth business wasn't held back by groaning infrastructure.
Posted: 21 Jan 2019 | Published: 21 Jan 2019

Cogeco PEER 1

A Hospital's Approach to Health IT
sponsored by PatientKeeper
RESOURCE: A hospital's approach to health IT correlates to its broader success. Download this infographic to learn about the difference between healthcare organizations that are IT prioritizers and strugglers and find out what group is more likely to see improvements to their physicians' work experiences, and patient care and safety.
Posted: 21 Jan 2019 | Published: 21 Jan 2019

PatientKeeper

Why a Cloud Strategy is Never the Endpoint
sponsored by Cogeco PEER 1
RESOURCE: Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey.
Posted: 18 Jan 2019 | Published: 09 Jan 2019

Cogeco PEER 1

How Managed Cloud Services Can Facilitate Your Digital Transformation
sponsored by IBM
WHITE PAPER: Thinking of managed cloud service providers as just an offloading tool only acknowledges a fraction of their true value. Discover how IT decision makers are harnessing managed cloud providers to enormous benefit.
Posted: 14 Nov 2018 | Published: 14 Nov 2018

IBM

How Managed Cloud Services Can Facilitate Your Digital Transformation
sponsored by IBM
WHITE PAPER: Thinking of managed cloud service providers as just an offloading tool only acknowledges a fraction of their true value. Discover how IT decision makers are harnessing managed cloud providers to enormous benefit.
Posted: 14 Nov 2018 | Published: 14 Nov 2018

IBM

Enabling IT Transformation With Hyperconverged Infrastructure and Colocation
sponsored by Cyxtera
WHITE PAPER: Cloud-like agility isn't always an easily reachable goal. In this quick report, find out how organizations of all sizes are making their way towards increased agility through technology choices such as hyper-converged infrastructure, colocation, and more.
Posted: 09 Nov 2018 | Published: 09 Nov 2018

Cyxtera

Managing Chaos: How to Transform IT Operations with Managed Services
sponsored by NetEnrich
WHITE PAPER: Find out why many ITOps leaders are turning towards managed service providers (MSPs) for help building out complex, enterprise-wide transformation projects in record time – and often for less than it would cost to hire a single full-time employee.
Posted: 20 Sep 2018 | Published: 20 Sep 2018

NetEnrich
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