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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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A Guide to Digitally Transforming Your Organization
sponsored by Cisco Meraki - APAC
WHITE PAPER: Download this white paper to lean about a Cisco Meraki cloud-managed IT suites which include features like wireless access points, security appliances, endpoint management and more. Learn how a cloud-managed IT suite can help simplify your digital transformation.
Posted: 14 Dec 2018 | Published: 14 Dec 2018

Cisco Meraki - APAC

Maximizing Existing Infrastructure Without the CapEx
sponsored by First National Technology Solutions
WHITE PAPER: In this quick case study, get a glimpse at how MatrixCare used a managed services provider to get the most from their existing infrastructure, increasing availability and even adding enhanced service desk capabilities – all while gaining economic cost advantages.
Posted: 27 Nov 2018 | Published: 27 Nov 2018

First National Technology Solutions

What Managed Mainframe Services Look Like
sponsored by Ensono Limited
WHITE PAPER: You've probably heard of managed public cloud services or managed infrastructure services, both of which can offer relief to IT teams who are already swamped with other technology management tasks. But what about managed mainframe services? Find out more inside.
Posted: 26 Nov 2018 | Published: 26 Nov 2018

Ensono Limited

Public Cloud, Tailored to Fit Your Needs
sponsored by Connectria
WHITE PAPER: In this white paper, learn about a managed cloud services portfolio that can optimize your public cloud environment to best-fit performance, cost, and security needs – even in hyper-compliant industries like healthcare and finance.
Posted: 20 Nov 2018 | Published: 20 Nov 2018

Connectria

A Service Provider's Guide to IT Service Management Solutions
sponsored by Micro Focus
WHITE PAPER: This service provider's guide to ITSM is designed to present providers with an understanding of current customer expectations, the issues that should be foremost in mind when assessing potential ITSM solutions, and 5 criteria for selecting the right ITSM. Access your copy here.
Posted: 19 Nov 2018 | Published: 19 Nov 2018

Micro Focus

Buyer's Guide to Professional Services Automation Platforms
sponsored by Datto, Inc.
EBOOK: This PSA buyer's e-book is designed to help you identify the essential features to look for in a potential PSA platform. Read the e-book to view these features, as well as a handy checklist on the last page for product comparison purposes.
Posted: 15 Nov 2018 | Published: 15 Nov 2018

Datto, Inc.

How Managed Cloud Services Can Facilitate Your Digital Transformation
sponsored by IBM
WHITE PAPER: Thinking of managed cloud service providers as just an offloading tool only acknowledges a fraction of their true value. Discover how IT decision makers are harnessing managed cloud providers to enormous benefit.
Posted: 14 Nov 2018 | Published: 14 Nov 2018

IBM

How Managed Cloud Services Can Facilitate Your Digital Transformation
sponsored by IBM
WHITE PAPER: Thinking of managed cloud service providers as just an offloading tool only acknowledges a fraction of their true value. Discover how IT decision makers are harnessing managed cloud providers to enormous benefit.
Posted: 14 Nov 2018 | Published: 14 Nov 2018

IBM

Enabling IT Transformation With Hyperconverged Infrastructure and Colocation
sponsored by Cyxtera
WHITE PAPER: Cloud-like agility isn't always an easily reachable goal. In this quick report, find out how organizations of all sizes are making their way towards increased agility through technology choices such as hyper-converged infrastructure, colocation, and more.
Posted: 09 Nov 2018 | Published: 09 Nov 2018

Cyxtera

How to Achieve Conversation-Level Speed When Using AI in Your Enterprise
sponsored by Espressive
WHITE PAPER: In this white paper, uncover questions to ask vendors when selecting an AI-based chatbot or virtual support agent for your enterprise, and find out how bringing AI into the enterprise can help deliver conversation-level speed.
Posted: 30 Oct 2018 | Published: 30 Oct 2018

Espressive

How to Fast Track Your Digital Business Transformation
sponsored by CompuCom Systems, Inc.
WHITE PAPER: Jump into this guide to learn how Managed Workspace Services can offer an alternative for IT teams skeptical about device and workspace flexibility – and that can fast track business goals without breaking the budget.
Posted: 10 Oct 2018 | Published: 10 Oct 2018

CompuCom Systems, Inc.

From the CDO's Desk: Why Survival Means Modernization
sponsored by CompuCom Systems, Inc.
WHITE PAPER: Click inside to sit down with Justin Mennen, Chief Digital Officer at CompuCom, to find out why he's predicting that modernizing IT and businesses through automation, AI, and other cutting edge technologies will be the key to survival.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

CompuCom Systems, Inc.

Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 08 Oct 2018 | Published: 23 Aug 2018

ServiceNow

IT Decision-Maker: A Hybrid Role That's Out of Control
sponsored by Rackspace Google
WHITE PAPER: By their own accounts, click to find out how the roles of Australian IT leaders have been ever-changing under the increasing pressure of digital transformation.
Posted: 01 Oct 2018 | Published: 01 Oct 2018

Rackspace Google

Managing Chaos: How to Transform IT Operations with Managed Services
sponsored by NetEnrich
WHITE PAPER: Find out why many ITOps leaders are turning towards managed service providers (MSPs) for help building out complex, enterprise-wide transformation projects in record time – and often for less than it would cost to hire a single full-time employee.
Posted: 20 Sep 2018 | Published: 20 Sep 2018

NetEnrich

Supporting the Development & Use of Intelligent Automation
sponsored by Volta Data Centres
WHITE PAPER: Virtual and augmented reality revenues are estimated to reach upwards of $215 billion in 2021 – but what does that mean for IT teams on the back-end? Click to learn more.
Posted: 18 Sep 2018 | Published: 18 Sep 2018

Volta Data Centres

Do Customers Care About How and Where Their Data is Stored?
sponsored by Volta Data Centres
WHITE PAPER: Recent survey data has pointed to physical data location as playing an increasingly important role in consumer perceptions, and more dauntingly, purchasing decisions. Find out how your company can respond to shifting consumer expectations by focusing on the quality of three key areas: data security, data location, and data availability.
Posted: 17 Sep 2018 | Published: 17 Sep 2018

Volta Data Centres

Consumer Perceptions of the Media Industry
sponsored by Volta Data Centres
WHITE PAPER: Today, personal data security and availability performance play a significant role in the consumer decision process – especially within media services. Find out how data centre improvements can help companies meet these demands.
Posted: 17 Sep 2018 | Published: 17 Sep 2018

Volta Data Centres

Containing Runaway Cloud Costs with Managed Services
sponsored by NetEnrich
WHITE PAPER: In this whitepaper, learn how partnering with a managed service provider (MSP) can help mitigate variables like compute over-allocation, storage, and SaaS resources that are often responsible for racking up hefty cloud bills.
Posted: 13 Sep 2018 | Published: 13 Sep 2018

NetEnrich

The Relevance of Archiving for Business Transformation
sponsored by Hitachi Data Systems
WHITE PAPER: This paper offers an intelligent archiving method with which archiving apps can automatically move data residing on any tier of storage to a fully integrated and highly available archive platform that enables you to rapidly repurpose data. Read on for a detailed look at this strategy and additional benefits.
Posted: 23 Oct 2018 | Published: 30 Apr 2018

Hitachi Data Systems

Komatsu Australia Unearths Major Savings with Technology Expense Management
sponsored by Tangoe
CASE STUDY: In this case study find out how a Komatsu realized significant cost savings through a fixed and mobile expense management solution.
Posted: 15 Oct 2018 | Published: 15 Oct 2018

Tangoe

Slashing Cloud Spend with Expertly Guided Cloud Migration
sponsored by AWS - Claranet
WHITE PAPER: Tune into this webinar to find out how UK-based retailer Funky Pigeon – with the help of a team of cloud experts – expanded their Amazon Web Services environment and built a strategy that slashed cloud spend by 40% in the first year alone.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

AWS - Claranet

Connections for Business: How ConnectWise Manage Revolutionized the Way We Work
sponsored by ConnectWise
CASE STUDY: Read on to learn more about the management platform that reduced Connections for Business' time spent on billing by 90%, thereby reducing labor costs and streamlining their operations and service delivery. Now their team can focus on revenue-building tasks.
Posted: 01 Oct 2018 | Published: 01 Oct 2018

ConnectWise

How Data is Driving 30% Growth for Simpatico Systems
sponsored by ConnectWise
CASE STUDY: Read on to learn from President Greg Bazar himself how a remote monitoring and management tool on an integrated platform enabled Simpatico Systems to provide expert customer support and improve utilization.
Posted: 28 Sep 2018 | Published: 28 Sep 2018

ConnectWise

Third Generation Dell EMC XC Series Appliances
sponsored by Dell EMC and Nutanix
DATA SHEET: This datasheet covers the technical specifications and features of third-generation Dell EMC XC Series hyper-converged infrastructure, with details on processor and memory, storage, management and network, and power level draws. Read your copy here.
Posted: 17 Sep 2018 | Published: 31 Dec 2017

Dell EMC and Nutanix
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