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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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The Evolving Role of SaaS and IT Outsourcing in SMB IT Security
sponsored by Kaspersky Lab
WHITE PAPER: For SMBs, getting the maximum use out of every resource is critical to long term success and profitability. However, SMBs are not immune to the security risks that come from embracing evolving IT capabilities. Download this white paper to learn more about the security challenges, threats and opportunities as they relate to SMBs.
Posted: 01 Jul 2020 | Published: 01 Jul 2020

Kaspersky Lab

Unlock Your IT Strategy with Flexible Finance
sponsored by Aruba Networks
RESOURCE: Today, businesses are under pressure to update IT equipment with a limited budget and ensure faster project delivery. In this infographic, learn how Aruba and HPE flexible finance can help.
Posted: 01 Jul 2020 | Published: 01 Jul 2020

Aruba Networks

Managed Services for Startups, Small and Medium Businesses
sponsored by IO Connect Services
WHITE PAPER: Dive into this white paper to learn why managed services are often the most cost-effective option for startups and SMB organizations. Inside, you’ll find a benefits comparison between hiring an MSP vs. traditional buy-and-build IT configurations.
Posted: 26 Jun 2020 | Published: 26 Jun 2020

IO Connect Services

Cisco and Hitachi Adaptive Solutions Transform Data Centers of the Future
sponsored by Hitachi Vantara
WHITE PAPER: With Cisco and Hitachi’s Adaptive solution for Converged Infrastructure, organization can finally achieve data-driven transformation and provide lines of business with the strategic insights they need. Access this white paper to discover how.
Posted: 25 Jun 2020 | Published: 24 Jun 2020


Building Strong Customer Relationships
sponsored by ConnectWise
WHITE PAPER: The reality of today's business environment is that your clients – even the dedicated ones – are actively evaluating their expenses and cutting costs where they can. How can your business ensure you're not the ones on the chopping block? Dive inside this eBook chapter to learn five ways to reaffirm the value of your organization to your clients.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

Managing Cash Flows During a Crisis
sponsored by ConnectWise
WHITE PAPER: During uncertain economic times, day-to-day cash flows aren't always crystal clear. Jump inside this eBook chapter to learn cash flow management best practices for MSP organizations during the extraordinary circumstances of the pandemic.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

MSP COVID Playbook: Securing Company & Clients in this New Remote Environment
sponsored by ConnectWise
WHITE PAPER: Now more than ever, MSPs need to examine the security measures they have in place now that the traditional "corporate perimeter" is out of the question. Inside this eBook chapter, learn three ways to start securing your employees and your customers.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

Securing an Unsecure World: Employee Education is Key
sponsored by ConnectWise
WHITE PAPER: For MSPs, the safe perimeter you've established for your client's office has essentially dissolved now that most workforces are remote. Learn how to differentiate your services by helping your clients establish education and policies designed to reduce the risks posed by a freshly remote workforce.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

Enabling and Optimizing a Remote Workforce
sponsored by ConnectWise
WHITE PAPER: As the COVID-19 pandemic progresses, MSP organizations, and likely, the majority of their customers, have transitioned to remote-first work. Uncover the four key actions your MSP organization can take to ensure the most efficient remote workforce procedures are in place.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

The MSP COVID -19 Playbook
sponsored by ConnectWise
WHITE PAPER: During today's pandemic, there is a laundry list of tasks ahead for managed service providers (MSP) to ensure that they weather the storm intact. Save a copy of this 48-page step-by-step guide to learn all the steps you should be taking to stabilize your organization.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

MSP COVID Playbook: Securing Company & Clients in this New Remote Environment
sponsored by ConnectWise
EBOOK: Now more than ever, MSPs need to examine the security measures they have in place now that the traditional “corporate perimeter” is out of the question. Inside this eBook chapter, learn three ways to start securing your employees and your customers.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

Securing an Unsecure World: Employee Education is Key
sponsored by ConnectWise
EBOOK: For MSPs, the safe perimeter you’ve established for your client’s office has essentially dissolved now that most workforces are remote. Learn how to differentiate your services by helping your clients establish education and policies designed to reduce the risks posed by a freshly remote workforce.
Posted: 11 Jun 2020 | Published: 11 Jun 2020

ConnectWise

The MSP COVID -19 Playbook
sponsored by ConnectWise
EBOOK: During today’s pandemic, there is a laundry list of tasks ahead for managed service providers (MSP) to ensure that they weather the storm intact. Save a copy of this 48-page step-by-step guide to learn all the steps you should be taking to stabilize your organization.
Posted: 10 Jun 2020 | Published: 10 Jun 2020

ConnectWise

Building Strong Customer Relationships
sponsored by ConnectWise
EBOOK: The reality of today’s business environment is that your clients – even the dedicated ones – are actively evaluating their expenses and cutting costs where they can. How can your business ensure you’re not the ones on the chopping block? Dive inside this eBook chapter to learn five ways to reaffirm the value of your organization to your clients.
Posted: 09 Jun 2020 | Published: 09 Jun 2020

ConnectWise

Managing Cash Flows During a Crisis
sponsored by ConnectWise
EBOOK: During uncertain economic times, day-to-day cash flows aren’t always crystal clear. Jump inside this eBook chapter to learn cash flow management best practices for MSP organizations during the extraordinary circumstances of the pandemic.
Posted: 09 Jun 2020 | Published: 09 Jun 2020

ConnectWise

Enabling and Optimizing a Remote Workforce
sponsored by ConnectWise
EBOOK: As the COVID-19 pandemic progresses, MSP organizations, and likely, the majority of their customers, have transitioned to remote-first work. Uncover the four key actions your MSP organization can take to ensure the most efficient remote workforce procedures are in place.
Posted: 08 Jun 2020 | Published: 08 Jun 2020

ConnectWise

2020 Global Managed Services Report
sponsored by NTT
ANALYST REPORT: Save a copy of this 38-page report to explore the discoveries of an IDG Research study surveying over 1,250 IT and business leaders worldwide and across industries. Inside, you’ll get a closer look at the three key findings.
Posted: 05 Jun 2020 | Published: 05 Jun 2020

NTT

Accelerate Your Workforce Transformation with Dell Client Management Solutions
sponsored by Dell and Intel
RESOURCE: The Dell Client Command Suite is a collection of IT management tools that automates and streamlines client deployments, configurations, monitoring and updates. Learn how DellEMC can streamline and simplify your endpoint management through modern solutions with this interactive webpage.
Posted: 27 May 2020 | Published: 27 May 2020

Dell and Intel

2020 Managed Services Landscape
sponsored by Asigra
ANALYST REPORT: Inside this eBook, take a closer look at the results of an ESG MSP study conducted in Q4 2019 and Q1 2020 to find out how today’s most successful MSPs are tackling critical issues such as partners, programs, and ecosystems to ensure growth and success.
Posted: 20 May 2020 | Published: 20 May 2020

Asigra

The On-Call Survival Guide
sponsored by PagerDuty
EBOOK: With the right approach, a culture of collaboration, infrastructure insight, and the right tools in place, being on-call doesn’t have to be so bad—and this e-book can help! Read on to key into 5 on-call responsibilities vs. what’s not your responsibility, on-call etiquette, and more.
Posted: 18 May 2020 | Published: 18 May 2020

PagerDuty

Modern Incident Response: The Definitive Guide
sponsored by PagerDuty
WHITE PAPER: Download this guide now to view 4 characteristics of modern incident response, an overview of the incident response lifecycle, and strategies to streamline this process in your company.
Posted: 18 May 2020 | Published: 18 May 2020

PagerDuty

Optimizing Operational Efficiency
sponsored by ConnectWise
EBOOK: Recent studies have shown that nearly half of all MSPs and service providers have identified the opportunity for operational improvements. Jump into this eBook chapter to learn how to maximize your organization’s operational efficiency through a handful of tactics.
Posted: 12 May 2020 | Published: 12 May 2020

ConnectWise

Enabling & Optimizing a Remote Workforce
sponsored by ConnectWise
EBOOK: Dive into this eBook chapter to uncover resources and tips for managing a newly remote workforce as an MSP, reducing the potential for chaos, and ensuring your clients have the capabilities to remain productive and profitable throughout the crisis.
Posted: 11 May 2020 | Published: 11 May 2020

ConnectWise

Securing an Unsecure World: Employee Education is Key
sponsored by ConnectWise
EBOOK: For MSPs, the safe perimeter you’ve established for your client’s office has essentially dissolved now that most workforces are remote. Learn how to differentiate your services by helping your clients establish education and policies designed to reduce the risks posed by a freshly remote workforce.
Posted: 11 May 2020 | Published: 11 May 2020

ConnectWise

Building Strong Customer Relationships
sponsored by ConnectWise
EBOOK: The reality of today’s business environment is that your clients – even the dedicated ones – are actively evaluating their expenses and cutting costs where they can. How can your business ensure you’re not the ones on the chopping block? Dive inside this eBook chapter to learn five ways to reaffirm the value of your organization to your clients.
Posted: 08 May 2020 | Published: 08 May 2020

ConnectWise
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