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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Benefits of SMB Digital Transformation: Management and Automation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: IT automation allows IT to be more productive, and respond better to input and requests from end users and customers. Download this white paper to take a closer look at the benefits of SMB digital transformation and how IT automation can better support SMBs.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Hewlett Packard Enterprise

The Definitive Guide to Running a Superior Help Desk
sponsored by Liongard
WHITE PAPER: In this white paper, industry experts take you inside the help desks of successful MSPs so you can learn how to elevate support in your organization and increase your bottom line. Download here to discover how to streamline operations, best practices for strengthening customer relationships and more.
Posted: 22 Jan 2021 | Published: 22 Jan 2021

Liongard

The Biggest IT Challenge Is Coming From the Board Room
sponsored by Veeam Software
VIDEO: In this video, Veeam will examine industry trends that are causing the IT reality gap, how those expectations are driving challenges and potential strategies, and offer some ideas on how to close the gap from both a technical and operational perspective. Access it here.
Posted: 20 Jan 2021 | Premiered: 09 Dec 2019

Veeam Software

Carbonite Helps Resellers and MSPs Add Resilience to Customer Environments
sponsored by Carbonite
WHITE PAPER: As an MSP, capitalizing on new opportunities not only requires new capabilities and expertise but also the right partners. Explore this paper to learn seven ways to improve the cybersecurity and resilience of service offerings with the right partner—and how to identify the right partner to begin with.
Posted: 20 Jan 2021 | Published: 20 Jan 2021

Carbonite

A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

LogicMonitor

LogicMonitor Early Warning System
sponsored by LogicMonitor
SOFTWARE DEMO: Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.
Posted: 14 Jan 2021 | Premiered: 14 Jan 2021

LogicMonitor

Deliver Enterprise IT Automation with Red Hat and Intel
sponsored by Red Hat and Intel
WHITE PAPER: This brief covers some advanced IT automation platforms to help financial services organizations with their digital transformations. Click here to learn more about how to optimize resources, increase efficiency and automate for success.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

Red Hat and Intel

3 Reasons Why Your SMB Needs A Managed Service Provider
sponsored by Datalink Networks
WHITE PAPER: Managed service providers (MSPs) can help SMBs cost-effectively manage, service and support IT processes. Download this white paper to learn 3 more reasons to consider an MSP for IT tasks, including reduced human error and focused direction.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

Datalink Networks

SearchDataCenter.com's Server Hardware Cheat-Sheet
sponsored by TechTarget
RESOURCE: Inside this e-guide, you'll find an in-depth look at the pros, cons, and purchasing considerations for all major types of server hardware. Use it for reference during upcoming refresh cycles, or simply keep it on hand in case any questions arise down the road.
Posted: 06 Jan 2021 | Published: 01 Nov 2020

TechTarget

Magic Quadrant for IT Service Management Tools
sponsored by Freshworks
RESOURCE: This Magic Quadrant report from Gartner uncovers vendors in the enterprise ITSM markets that can help organizations build up their current and future IT roadmaps.
Posted: 05 Jan 2021 | Published: 06 Oct 2020

Freshworks

Insight Empowers the Workforce of a Major UK Construction Group by Managing its IT Support
sponsored by Insight
CASE STUDY: Dive into this case study to learn how the UK’s largest independent construction and building materials group selected a managed service provider that could ensure their business was running smoothly—and ensuring that employees were not hampered by IT issues.
Posted: 29 Dec 2020 | Published: 29 Dec 2020

Insight

On the Road to Recovery: 2021 Technology Expense Management Marketing Predictions
sponsored by Calero MDSL
WEBCAST: As we start the road to recovery, what are the key market trends that will affect your telecom, mobility, cloud, and application expense and finance strategy? In this webcast, uncover present trends and unique complexities inside the technology expense management industry and explore predictions for the future of the industry.
Posted: 21 Dec 2020 | Premiered: Dec 21, 2020

Calero MDSL

Maximizing The Value Of Hybrid IT With Holistic Monitoring And AIops
sponsored by BMC
EBOOK: Access this eBook based on the recent results of a BMC Software survey of 340 IT pros on the state of ITOM-ITSM convergence to learn the primary benefits, challenges and use cases of IT operations management (ITOM) and IT service management (ITSM), and more.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

BMC

Why Choose Datto as Your MSP Partner?
sponsored by Datto, Inc.
WEBCAST: In this webcast hosted by MicroScope, learn why more and more MSP organizations are choosing Datto as their partner to help them navigate the ever-evolving managed service landscape.
Posted: 15 Dec 2020 | Premiered: Dec 15, 2020

Datto, Inc.

Burst to Cloud & Global Collaboration for Kubernetes
sponsored by HammerSpace
DATA SHEET: Access this data sheet to learn about Hammerspace, a data-centric approach to file data in the cloud, serving and managing it independently from the infrastructure while providing 9 key features for resource sharing between Kubernetes users and IT teams.
Posted: 08 Dec 2020 | Published: 08 Dec 2020

HammerSpace

Driving the Future of HCI for IT Modernization: The VxRail Advantage
sponsored by Dell Technologies and VMware
WEBCAST: Watch this webcast from BrightTalk and Dell Technologies to learn how to make an informed HCI purchasing decision and find out how VxRail can help drive the future of HCI through 4 benefits.
Posted: 04 Dec 2020 | Premiered: Nov 24, 2020

Dell Technologies and VMware

Relating IT to Business Performance
sponsored by StackState
CASE STUDY: When Nationale-Nederlanden Bank was struggling to meet their SLAs, the company turned to StackState. Working with Stackstate, NN Bank was able to achieve high availability of 99.8%, increase their customer net promoter score to 11.6, and more. Download the case study to learn more about NN Bank’s experience.
Posted: 03 Dec 2020 | Published: 03 Dec 2020

StackState

Monitoring Maturity Model
sponsored by StackState
WHITE PAPER: According to a recent study, 65% of organizations surveyed have more than ten monitoring tools to support specific needs for each team, which limits IT's visibility. Download this guide, which offers up four stages of monitoring to help you better understand your current monitoring maturity level and the steps you can take to improve it.
Posted: 02 Dec 2020 | Published: 02 Dec 2020

StackState

HPC Cost Modelling
sponsored by Rescale
EBOOK: In this ebook, learn the 3 specific ways core hour pricing for high performance computing (HPC) fails and discover a new model for assessing the cost of an HPC practice that helps align business level objectives to HPC investments while also replacing cost per core hour with cost per workload.
Posted: 25 Nov 2020 | Published: 25 Nov 2020

Rescale

Relationship-Based Observability
sponsored by StackState
WHITE PAPER: Checkout this white paper to learn 3 unique capabilities of a relationship-based observability platform and discover the business values it can bring.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

StackState

IT Monitoring Meltdown: Just 11% Of Decision-Makers Are Satisfied With Their Monitoring Tools
sponsored by StackState
RESOURCE: In a recent study, 83% of respondents are actively seeking new monitoring services or looking to improve their approach to monitoring. In this report, explore the results of the study and some tips for improving your organization's use of monitoring tools.
Posted: 16 Nov 2020 | Published: 06 Aug 2020

StackState

Simplified RACF Management
sponsored by Beta Systems
DATA SHEET: Access this data sheet from Beta Systems to learn about _beta access for RACF, a solution that delivers simple administration, monitoring, and auditing of your z/OS security system, replacing the costly tools you use today while providing the same functionality.
Posted: 13 Nov 2020 | Published: 13 Nov 2020

Beta Systems

Now Platform® Paris release Fact Sheet
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

The Effects of COVID-19 on IT Infrastructure Spending
sponsored by Fujifilm Recording Media USA, Inc.
EGUIDE: Explore this e-guide to learn the 3 ways the pandemic is affecting IT and storage spending, what flexible infrastructure investments are out there, and the pros & cons of consumption-based pricing.
Posted: 12 Nov 2020 | Published: 10 Nov 2020

Fujifilm Recording Media USA, Inc.

The Five Challenges of Modern IT Operations
sponsored by OpsRamp
WHITE PAPER: Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

OpsRamp
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