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ServiceNow

1 - 25 of 233 Matches
Revolutionizing the Employee Service Experience at Arrow Electronics
sponsored by ServiceNow
WEBCAST:Arrow Electronics had recently experienced a steady period of growth and needed an HR service delivery upgrade. They decided to implement the Employee Service Delivery solution from ServiceNow. Learn about Arrow’s experience and the benefits they realized with ServiceNow in this case study.
Posted: 05 Dec 2019 | Premiered: Dec 5, 2019
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Deliver high-performance business services with visibility and AIOps
sponsored by ServiceNow
RESOURCE CENTER:Poke around this resource center from SearchITOperations to read, watch, and learn more about how AIOps delivers intelligent operational capabilities and enhanced visibility to once traditional IT operations.
Posted: 03 Dec 2019 | Published: 03 Dec 2019
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Your Third-party Risk Management Best Practices Need Updating
sponsored by ServiceNow
EGUIDE:Traditional best practices for third-party risk management are leaving organizations vulnerable. In this e-guide, learn how to improve accuracy of security questionnaires, interview third-party employees about risk and rethink third-party risk management best practices in this changing threat landscape.
Posted: 26 Nov 2019 | Published: 15 Nov 2019
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Why Digital Transformation in Healthcare Starts with Modern IT
sponsored by ServiceNow
WHITE PAPER:An increasing number of healthcare organizations are consolidating or replacing legacy service management tools with cloud based ITSM to drive digital transformation. Download this CIO by IDG paper to learn about the move to cloud-based ITSM and how it can help your organization, as well as 3 ServiceNow case studies.
Posted: 25 Nov 2019 | Published: 25 Nov 2019
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The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE:In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 25 Nov 2019 | Published: 16 Aug 2018
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Learning from Others: 5 Customer Experience Lessons for Healthcare Organizations
sponsored by ServiceNow
WHITE PAPER:When it comes to customer experience management, healthcare organizations can learn from other companies and industries — and adapt modified strategies to their unique environments. Download this white paper for 5 CX strategies from other industries that can be used to boost patient experience in healthcare.
Posted: 25 Nov 2019 | Published: 25 Nov 2019
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The Next Generation of Clinical Workflows: Unlocking Time to Care
sponsored by ServiceNow
ANALYST REPORT:In the healthcare field, a high percentage of clinicians are edging toward or are already at the "burnout" point, especially as workflows continue to become loaded with increased documentation requirements. Find out how some organizations are remedying that by transforming clinical workflows for increased efficiency and better patient care.
Posted: 25 Nov 2019 | Published: 25 Nov 2019
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Transforming the Healthcare Experience Through Improved Workflows
sponsored by ServiceNow
ANALYST REPORT:An increasing number of healthcare organizations are implementing service management platforms to improve their processes and meet rising expectations of patients and staff. Download this IDC paper to learn about the importance of leveraging a unified workflow platform in your HC organization, and the benefits associated with it.
Posted: 25 Nov 2019 | Published: 25 Nov 2019
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Combining GRC programs with BC and DR
sponsored by ServiceNow
EGUIDE:In this e-guide, explore the tools used for gathering critical data and discover why Governance, risk management and compliance (GRC) and Business continuity (BC) teams should collaborate to concentrate their efforts in order to build a comprehensive data privacy program.
Posted: 25 Nov 2019 | Published: 15 Nov 2019
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Clinical Workflow Modernization: From Frustration to Fruition
sponsored by ServiceNow
WHITE PAPER:Do clinical stakeholders feel as positive about using technology to improve patient care as their IT counterparts? Research has shown they don’t. Download this white paper to explore how healthcare organizations can encourage clinicians to move beyond initial frustrations and use technology to increase the amount of time spent with patients.
Posted: 22 Nov 2019 | Published: 22 Nov 2019
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Healthcare Transformed: Real-World Results for Healthcare Organizations
sponsored by ServiceNow
EBOOK:Advances in technology have transformed what you can achieve in healthcare today. But they’ve also introduced obstacles that may be slowing down your staff and interfering with your mission. Download this eBook to learn how ServiceNow can help you eliminate these obstacles. Also explore 4 organizations’ experience with the provider.
Posted: 22 Nov 2019 | Published: 22 Nov 2019
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Configuration Management: Addressing GRC Challenges
sponsored by ServiceNow
EGUIDE:Configuration management enables security teams to configure, update and patch systems more efficiently. In this e-guide, dive deeper into configuration management to learn some the key features, benefits, and how it can improve governance, risk management and compliance (GRC).
Posted: 21 Nov 2019 | Published: 15 Nov 2019
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ServiceNow adds mobile app to 'New York' Now Platform
sponsored by ServiceNow
EGUIDE:ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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Igniting Technology’s Clinical Workflow Power
sponsored by ServiceNow
RESOURCE:Over 50% of hospitals and acute-care facilities are effective at leveraging technology to modernize clinical processes and improve the clinician experience, according to a recent survey by HIMSS Media. Explore other findings from HIMSS’ recent healthcare survey in this infographic.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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Drive Better Patient Experiences Through Workflow Technology
sponsored by ServiceNow
RESOURCE:Hospitals and acute-care facilities are leveraging technology to create more efficient staff workflows that drive better patient and business outcomes. Explore more results from the research by HIMSS Media and find out why healthcare workflow optimization is so important in this infographic.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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Why is Third-party Risk Management Essential to Cybersecurity?
sponsored by ServiceNow
EGUIDE:With organizations increasing their reliance on third-party service providers, developing a security strategy that extends beyond their immediate network perimeter is essential to a strong defense. In this e-guide, learn the basics of third-party risk management and what organizations can do meet these challenges.
Posted: 21 Nov 2019 | Published: 15 Nov 2019
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Novant Health Taps Artificial Intelligence to Quickly Solve IT Issues
sponsored by ServiceNow
CASE STUDY:When IT staff at Novant Health were overwhelmed with the amount of service tickets they were receiving, they knew they needed to do something. They decided to implement ServiceNow’s AI tool, Agent Intelligence. Learn about Novant’s experience and the benefits of using the AI tool in this case study.
Posted: 20 Nov 2019 | Published: 20 Nov 2019
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Agile Development: Quickly Create Applications and System Enhancements
sponsored by ServiceNow
CASE STUDY:Agile transformation must start somewhere, and at UW Health it was their ITSM Team. Over a two-year period, they completely reloaded the entire ServiceNow platform — which went from being a cumbersome tool to a valued asset. Learn about UW’s experience in this case study.
Posted: 20 Nov 2019 | Published: 20 Nov 2019
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Risk Management: 3 Security Changes to Consider for Cloud Adoption
sponsored by ServiceNow
EGUIDE:According to Nemertes Research, this is the year most workloads will be in the cloud versus in on-premises data centers. While the benefits of cloud services can’t be overlooked, these changes also present a security risk. In this e-guide, uncover the 3 changes IT professionals should consider in order to manage third-party risk.
Posted: 20 Nov 2019 | Published: 15 Nov 2019
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The New Era of Personal Data Privacy Policy
sponsored by ServiceNow
EGUIDE:GDPR and CCPA are changing the way organizations can use customer data by giving the power back to the individual. In this e-guide, Dimitri Sirota, CEO and co-founder of BigID, addresses some of the key issues that organizations are facing in the era of data access rights. Read on to key into the insights of an industry expert.
Posted: 20 Nov 2019 | Published: 15 Nov 2019
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Clinical Workflow Optimization: Finding Synergies Between Clinical Teams and IT Teams
sponsored by ServiceNow
ANALYST REPORT:The health care environment can put physicians and other clinicians at high risk for burnout. So, how can you prevent it from happening? Find out in this IDC analyst paper, which focuses on optimizing clinical workflow to prevent burnout and make operations more efficient.
Posted: 19 Nov 2019 | Published: 19 Nov 2019
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Main Line Health Implements New Healthcare Platform
sponsored by ServiceNow
CASE STUDY:When healthcare provider, Main Line Health, selected Epic as their integrated electronic medical record (EMR) they knew that their current ITSM solution needed to change. Find out who they chose, and the benefits they experienced from doing so, in this case study.
Posted: 19 Nov 2019 | Published: 19 Nov 2019
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AMEX GBT Integrates Employee Onboarding Across HR, IT, and Facilities with ServiceNow
sponsored by ServiceNow
CASE STUDY:Learn how AMEX GBT streamlined and automated its employee onboarding processes across HR, IT, and facilities departments, creating an end-to-end pipeline of process visibility and efficiency.
Posted: 19 Nov 2019 | Published: 20 Apr 2019
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How Financial Institutions use ServiceNow for Client Case Management
sponsored by ServiceNow
RESOURCE:While there has been progress in automating many key processes, financial institutions’ (FI) customer service can still be surprisingly reliant upon manual efforts, emails and spreadsheets. That’s where client case management can help. Read this blog post to learn about it, and why customer service is difficult for FIs.
Posted: 19 Nov 2019 | Published: 19 Nov 2019
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Swiss Re Extends One-Stop Service Delivery from Employees to Customers with ServiceNow
sponsored by ServiceNow
CASE STUDY:Jump inside this case study to learn how Swiss Re, a Zurich-based reinsurance provider, increase the employee satisfaction of its 14,500 strong workforce through added self-service capabilities, a centralized business service repository, and more.
Posted: 19 Nov 2019 | Published: 19 Nov 2019
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