All resources sponsored by:

ServiceNow

1 - 25 of 117 Matches
Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
WHITE PAPER:An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018
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Now on Now: How Performance Analytics gives us visibility and control
sponsored by ServiceNow
EBOOK:Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.
Posted: 26 Mar 2018 | Published: 26 Mar 2018
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Now on Now: Scaling ITSM to support business growth
sponsored by ServiceNow
EBOOK:As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 26 Mar 2018 | Published: 26 Mar 2018
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Using License Metrics in Software Asset Management for Microsoft on ServiceNow
sponsored by ServiceNow
WHITE PAPER:Managing software licenses, particularly in a large organization, can be particularly difficult. To make matters more complicated, there are many metrics with which to measure your license consumption. Access this whitepaper to make sense of which metric to use, and easily regulate your license consumption.
Posted: 01 Mar 2018 | Published: 01 Mar 2018
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TOPICS:  Licensing

Your Guide to Low-Code PaaS App Development
sponsored by ServiceNow
WHITE PAPER:Learn about a low-code PaaS app development offering designed for building apps quickly for ITSM, security operations, customer service, and beyond.
Posted: 01 Mar 2018 | Published: 01 Mar 2018
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Making GRC Understandable, Actionable, and Auditable for New Regulations
sponsored by ServiceNow
VIDEO:TBD
Posted: 23 Feb 2018 | Premiered: 21 Feb 2018
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Freedom Security Alliance Dramatically Accelerates Security Response Services
sponsored by ServiceNow
CASE STUDY:Explore this case study to gain insight into how Freedom Security Alliance (FSA) improved their cybersecurity strategy by accelerating security response services.
Posted: 20 Feb 2018 | Published: 20 Feb 2018
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Governance, Risk, and Compliance: The Business and IT Challenge
sponsored by ServiceNow
RESOURCE:This resource reveals the 6 benefits of the ServiceNow Governance, Risk, and Compliance (GRC) unified platform. Learn how to effectively respond to security risks in real-time through continuous monitoring, prioritization and automation and uncover key use cases.
Posted: 20 Feb 2018 | Published: 20 Feb 2018
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Integrated Security Operations - The Difference between Knowing and Guessing
sponsored by ServiceNow
WEBCAST:Cyberattacks are getting more sophisticated and in turn, harder to defend and protect against. Access this webinar to gain insight into integrated security operations strategies.
Posted: 02 Feb 2018 | Premiered: Feb 2, 2018
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Sharing Threat Intelligence to Curb Targeted Attacks
sponsored by ServiceNow
RESOURCE:In this resource, learn how a Trusted Security Circle allows security teams to anonymously share observable data with industry peers, members of their supply chain or a global circle.
Posted: 30 Jan 2018 | Published: 30 Jan 2018
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Service Visibility: Clear Road Ahead
sponsored by ServiceNow
EBOOK:How can efficiently mapping IT infrastructure to business critical services increase service visibility and improve your service delivery? This e-book reveals how service visibility can help you quickly spot the IT issues that threaten your business services.
Posted: 29 Jan 2018 | Published: 31 Aug 2016
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Modernizing Legacy Applications Saves Bottom Lines
sponsored by ServiceNow
VIDEO:Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018
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Why Today's Approaches Fail - and How ServiceNow Delivers
sponsored by ServiceNow
WHITE PAPER:IT provides the mission-critical services that businesses need to engage customers, automate processes, and drive innovation. These business services – e‑commerce portals, supply chain systems, collaboration platforms, and others – must be highly available and responsive. Download this white paper to learn more about ServiceWatch.
Posted: 26 Jan 2018 | Published: 31 Dec 2016
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The Journey Towards Digital Transformation
sponsored by ServiceNow
VIDEO:Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018
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Leading Software Services Provider Lowers Ticket Volume and Accelerates Incident Response
sponsored by ServiceNow
WHITE PAPER:Read this case study from a leading global software provider to learn how an event management solution can bring your organization reduced ticket volumes, faster incident response, and continuous improvement thanks to end-to-end visibility.
Posted: 26 Jan 2018 | Published: 31 Dec 2017
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Service Outages Assessment Tool
sponsored by ServiceNow
RESOURCE:To better understand your IT service health and your risk for service outages, take a few minutes to complete this Service Outage Health Check scorecard. You'll get insights on risk factors that can cause service outages, disrupt your business, and ultimately impact financial performance.
Posted: 26 Jan 2018 | Published: 26 Jan 2018
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Building the Workplace of the Future at a Fortune 1000
sponsored by ServiceNow
WEBCAST:Magellan Health realized that if they didn't improve their HR experience, they could never achieve their full potential. In this webcast, hear how Magellan worked with ServiceNow to launch VERN (Virtual Employee Resource Network), a central HR information hub where employees could get fast, accurate answers.
Posted: 25 Jan 2018 | Premiered: Aug 15, 2017
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Automating the Business of Science with Applications
sponsored by ServiceNow
VIDEO:A national science and engineering research lab provides support and services to over 12,000 users with diverse regional, functional, and divisional requirements. This called for a renovation in how they handled their IT service management. Find out how the lab benefitted from this service overhaul.
Posted: 25 Jan 2018 | Premiered: 19 Jan 2018
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From Multi-Channel to Unified Integrated Customer Experience
sponsored by ServiceNow
VIDEO:Swiss Re, a leading and highly diversified global re-insurer, needed a way to enhance IT service experience. They created and launched their enterprise service management portal to 79 locations across 25 countries. View this webinar to learn how they accomplished this and the benefits they realized.
Posted: 25 Jan 2018 | Premiered: 19 Jan 2018
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Increase Service Visibility: Single System of Record
sponsored by ServiceNow
EBOOK:This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.
Posted: 25 Jan 2018 | Published: 30 Aug 2016
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sponsored by ServiceNow
WHITE PAPER:To realize a greater return from the change portfolio, read this white paper, which discusses how adopting a Change and Governance Framework will renew IT's ability to become a true engine for driving business growth.
Posted: 25 Jan 2018 | Published: 01 Jan 2018
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Dramatically Improve Service Availability
sponsored by ServiceNow
EBOOK:Highly available business services rely on modern IT operations management (ITOM). What does that look like? This e-book can help you identify where availability challenges exist and improve your ability to analyze, prevent, and address problems before they occur.
Posted: 25 Jan 2018 | Published: 27 Oct 2016
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Measure What Matters
sponsored by ServiceNow
WHITE PAPER:Today, your IT organization is expected to be a true business partner, not a back-office technology function as in the past. Download this eBook and learn how to measure what matters, and start running your IT as a business.
Posted: 25 Jan 2018 | Published: 31 Dec 2017
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Turbocharge Your Project Management Office
sponsored by ServiceNow
WHITE PAPER:Find out how to accelerate project delivery and drive continuous improvement throughout your portfolio's lifecycle with advice on how to tackle some of the top challenges currently facing your IT project management office.
Posted: 25 Jan 2018 | Published: 31 Dec 2017
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Is your IT spend aligned with your business strategy?
sponsored by ServiceNow
WHITE PAPER:Others in your organization may view IT as a financial black hole, with high spend and a difficult-to-quantify value add. You need greater visibility into your IT financials. Read this white paper to learn more about the benefits of a financial management platform.
Posted: 25 Jan 2018 | Published: 25 Jan 2018
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