All resources sponsored by:

ServiceNow

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Deloitte Digital Dna Survey
sponsored by ServiceNow
ASSESSMENT TOOL:Take this quick 5-minute survey to gauge your organization’s digital maturity and how ServiceNow can help.
Posted: 30 Jul 2021 | Published: 30 Jul 2021
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TOPICS:  .NET

Beyond Itsm: What'S Next In Your Transformation Strategy?
sponsored by ServiceNow
RESOURCE:Picture this: You have ITSM, but don’t know what’s next in your transformation strategy. This resource aims to make this decision easier by offering up some strategic goals to help you expand beyond ITSM. Open now to get started.
Posted: 29 Jul 2021 | Published: 29 Jul 2021
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Future of the Contact Center: A Forecast
sponsored by ServiceNow
RESEARCH CONTENT:This study takes a close look at how the customer contact center will change, both strategically and tactically, following the events of 2020. Open now to uncover key findings, as well as the opportunities and challenges organizations will face as they transform remote work, digital engagement, and automation in 2021.
Posted: 29 Jul 2021 | Published: 29 Jul 2021
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TOPICS:  .NET

Build your business case
sponsored by ServiceNow
EBOOK:A strong business case can help build up buy-in and enthusiasm among your key stakeholders and leaders. This step-by-step guide will walk you through how to create a thorough business case to get approval and funding for your ServiceNow investment. Open now to get started.
Posted: 27 Jul 2021 | Published: 27 Jul 2021
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Telecommunications Book of Knowledge
sponsored by ServiceNow
EBOOK:Across the telecommunications industry, communication service providers (CSPs) are facing growing pressures to deliver proactive and connected experiences to their customers – further impressing the need to digitally transform. Read this e-book to learn more about proactive experiences and digital transformation in the telecom industry.
Posted: 26 Jul 2021 | Published: 26 Jul 2021
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8 ways that infrastructure and service visibility deliver benefits across IT
sponsored by ServiceNow
WHITE PAPER:ServiceNow IT Operations Management Visibility discovers IT infrastructure and automatically maps it to digital services. Learn how connecting this operational data to business processes improves service availability and performance, reduces operational risk, lowers service delivery costs, and more.
Posted: 26 Jul 2021 | Published: 26 Jul 2021
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TOPICS:  IT Management

Traditional or agile alone won’t cut it: why you need a hybrid approach
sponsored by ServiceNow
WHITE PAPER:In this ebook, you’ll discover why you must apply the hybrid approach from the top of the organization down to the front line to optimize the performance of your business for digital transformation.
Posted: 26 Jul 2021 | Published: 26 Jul 2021
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TOPICS:  .NET

What is low-code? A guide to enterprise low-code app development
sponsored by ServiceNow
EGUIDE:Access this e-guide to understand the role of low-code development in modern enterprises. This guide covers what low-code development is and how it works, how it's used for digital transformations, benefits and challenges, use cases, products and vendors, market trends, and more.
Posted: 26 Jul 2021 | Published: 13 Jul 2021
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TOPICS:  .NET

5 ways to reduce risk with continuous monitoring
sponsored by ServiceNow
EBOOK:Today, organizations are struggling to manage risk. Manual assessments and siloed tools can’t keep up. Actionable, integrated risk management depends on continuous monitoring. Read about the 5 ways every enterprise can modernize their approach to risk through continuous monitoring and automation.
Posted: 23 Jul 2021 | Published: 20 Jan 2021
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TOPICS:  .NET

ServiceNow and DXC Technology: Accelerate IT Modernization
sponsored by ServiceNow
PRODUCT OVERVIEW:Access this white paper to learn what organizations can do to accelerate IT modernization to provide greater ROI and value.
Posted: 23 Jul 2021 | Published: 23 Jul 2021
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TOPICS:  .NET

Get closer to self-healing enterprise IT operations management with AI-Powered Service Operations
sponsored by ServiceNow
WHITE PAPER:Today CIOs are strategically responsible for driving innovation. AIOps puts predictability, observability, and real-time decision making into the hands of their IT operations teams. Learn how this ensures IT can fix service degradations or outages before users across the enterprise are impacted.
Posted: 23 Jul 2021 | Published: 23 Jul 2021
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TOPICS:  .NET

ServiceNow and DXC: Operational Resilience Solutions
sponsored by ServiceNow
PRODUCT OVERVIEW:Access this vendor overview to learn how ServiceNow and DXC Technology can increase performance through transforming multiple siloed processes into a single platform, allowing users to manage and solve risk across operations and services, increasing operational resilience posture, and more
Posted: 22 Jul 2021 | Published: 22 Jul 2021
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TOPICS:  .NET

Journey to modernizing IT services
sponsored by ServiceNow
EBOOK:Today, it's critical to deliver scalable, resilient IT services that fit the world your employees work. There are real payoffs, including boosting productivity, increasing efficiency, raising satisfaction, and getting more work done. Learn how modernizing IT services can help your workforce thrive.
Posted: 22 Jul 2021 | Published: 22 Jul 2021
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5 best practices for resilient, reliable, remote IT services
sponsored by ServiceNow
WHITE PAPER:Eliminate backlogs and fire drills once and for all. Download this eBook covering best practices for separating incidents from service requests, providing self-service options, and delivering anywhere, anytime access, tracking assets automatically, consolidating redundant applications.
Posted: 22 Jul 2021 | Published: 22 Jul 2021
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5 stages of security automation maturity: How do you compare?
sponsored by ServiceNow
RESEARCH CONTENT:Automation has become critical survival equipment in security operations, but few feel like they are doing it right. Read this webinar recap to learn the results of a new survey, how to improve, and which security processes are being automated.
Posted: 21 Jul 2021 | Published: 21 Jul 2021
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TOPICS:  .NET

Future of Employees - ServiceNow, Accenture, Forrester
sponsored by ServiceNow
WEBCAST:In this webinar, JP Gownder, Kephanie Landess, and Andy Young—leaders from Forrester, ServiceNow, and Accenture respectively—explore the future of employees and the implications this future will have on financial services. Tune in to the conversation here.
Posted: 21 Jul 2021 | Premiered: Jul 21, 2021
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TOPICS:  .NET

Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
EBOOK:Employees now expect a better service experience from their business services, such as IT and HR. Today, this is possible with enterprise service management (ESM). Open up part one of this three-part eBook series to learn about the basics of ESM and how to create an effective strategy for your organization.
Posted: 19 Jul 2021 | Published: 19 Jul 2021
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The Competitive Advantage in Adaptability
sponsored by ServiceNow
RESEARCH CONTENT:In the emerging and accelerating digital economy, agility has become a businessimperative. So, what exactly makes a company agile? IDC’s Robert Parker surveyed nearly 2,000 execs to uncover the core tenets of agility and answer that question.Open up this 24 page info brief to discover key findings unearthed from that study, all by the numbers.
Posted: 19 Jul 2021 | Published: 19 Jul 2021
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TOPICS:  IT Management

Making employee journeys unforgettable
sponsored by ServiceNow
WHITE PAPER:The line between on-site and remote workers has all but vanished and work is getting done where and whenever it needs to happen. Explore how to rethink the employee experience to boost productivity and engagement for your hybrid workforce in this guide.
Posted: 19 Jul 2021 | Published: 19 Jul 2021
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TOPICS:  .NET

It Asset Management Hardware Asset Management
sponsored by ServiceNow
PRODUCT OVERVIEW:This data sheet from ServiceNow covers their latest single platform hardware asset management tool for IT – helping to manage the entire lifecycle from procurement to disposal. Open now to explore key capabilities, features, and a walk-through of the platform.
Posted: 29 Jun 2021 | Published: 29 Jun 2021
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Creating The Ultimate Spend-smart It Asset Management System
sponsored by ServiceNow
EBOOK:This eBook offers up potential ways for how digital workflows create a more cost-effective IT asset management system, and guides you through some digital transformation initiatives for your organization. Open now to get started.
Posted: 29 Jun 2021 | Published: 29 Jun 2021
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It Asset Management Software Asset Management
sponsored by ServiceNow
PRODUCT OVERVIEW:Today’s organizations are hurtling towards digital transformation and software asset management continues to be a high level priority. Open up this white paper to take a look at the new era of software asset management, the challenges that come with it, and the tools that can help address those challenges.
Posted: 29 Jun 2021 | Published: 29 Jun 2021
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Market Guide for Resource Scheduling Applications
sponsored by ServiceNow
ANALYST REPORT:Application leaders can use this Gartner research to better understand the features, pricing structures, and deployment trends within the evolving marketplace for resource scheduling applications. Download the market guide to learn more.
Posted: 24 Jun 2021 | Published: 24 Jun 2021
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TOPICS:  .NET

ServiceNow Video 3
sponsored by ServiceNow
WEBCAST:This webcast covers how the pandemic has affected digital health adoption and digital experiences, what the landscape will look like in the future, the impact of shifting from a silo experience to a personalized, tailored experience, and more. Access it here to unpack it all with a panel of experts.
Posted: 21 Jun 2021 | Premiered: Jun 21, 2021
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ServiceNow Video 1
sponsored by ServiceNow
WEBCAST:In the second installment of Business Resiliency in Financial Services, join three panelists from Forrester, EY, and ServiceNow as they explore the importance of resilience in organizations—and how you can make resilience a competitive advantage for your team. Watch the webinar here.
Posted: 21 Jun 2021 | Premiered: Jun 21, 2021
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TOPICS:  .NET

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