Imperative Guide - How your shared services organization can do more with less
WHITE PAPER:
Many organizations are realizing that the path to productivity requires efficient shared services. However, many companies can feel daunted by the process and don’t know where to begin when it comes to strategizing. Access this guide to learn more.
Posted: 24 Mar 2023 | Published: 24 Mar 2023
|
|
Why Does Your It Need To Be Greener?
WHITE PAPER:
With the U.S. housing more than data center servers than any other country - almost 30% - there is a tremendous opportunity for organizations to reduce environmental impact. Read on to learn why your IT needs to be greener as well as tactics that can help you get there.
Posted: 21 Mar 2023 | Published: 21 Mar 2023
|
|
Traditional Or Agile Alone Won’t Cut It: Why You Need A Hybrid Approach
EBOOK:
Both traditional and Agile practices for delivering work are struggling to keep up with today’s rapid pace of change. To adjust to shifting customer demands, emerging technologies, and new competitive pressures, 60% of organizations are now turning to a hybrid approach. See if you should join the party in this ServiceNow e-book.
Posted: 21 Mar 2023 | Published: 21 Mar 2023
|
|
Creating Organizational Agility How Adaptive Planning Can Make Your Organization More Agile
EBOOK:
Download this ServiceNow e-book to explore how to respond to external threats and opportunities in such a way that your organization can consistently deliver optimal performance and achieve true organizational agility.
Posted: 17 Mar 2023 | Published: 18 Mar 2023
|
|
Gaining and Maintaining Strategic Alignment
EBOOK:
A frequently cited statistic indicates that as many as 90% of project strategies do not succeed. Download this e-book to discover how sophisticated roadmap planning features offered by today’s strategic portfolio management (SPM) solutions can help close the gap between strategy and delivery.
Posted: 17 Mar 2023 | Published: 17 Mar 2023
|
|
ServiceNow Video
PODCAST:
In this episode of Innovation Today, experts from ServiceNow and IBM discuss the complexities of order management and the various challenges that companies are facing today. Tap into the podcast to learn how you can overcome the challenges of order management and accelerate time-to-value for your business.
Posted: 17 Mar 2023 | Premiered: Mar 17, 2023
|
|
Prepare Your Organization Against Cyberthreats
RESOURCE:
Where should you source best practices, solutions, and tactics that are specifically suitable for your company’s needs? With our custom Cybersecurity Resource Library hosted at TechTarget, we’ve got you covered. Access the online library to view titles like 5 ways to safely weather cybersecurity storms.
Posted: 10 Mar 2023 | Published: 10 Mar 2023
|
|
Create a Powerful, Unified Experience with Hyperautomation and Low-Code
LANDING PAGE:
As organizations try to achieve company-wide modernization, many are running into challenges with manual, monotonous tasks that can hinder collaboration. Hyperautomation can help your teams operate at the pace of change and streamline repetitive tasks for improved connection and creativity. Access this resource to learn more.
Posted: 09 Mar 2023 | Published: 09 Mar 2023
|
|
Empower Your Organization with Strategic Portfolio Management
WHITE PAPER:
Simply setting goals is not enough. You need to have an effective strategy in place for achieving your goals, aided by active progress tracking. Strategic portfolio management (SPM) presents a succinct set of methodologies and processes organizations can use to define, monitor, and fulfill effective goals. Read on to learn more.
Posted: 09 Mar 2023 | Published: 09 Mar 2023
|
|
Reduce Costs While Delivering Seamless Customer Service
LANDING PAGE:
Today’s customers want fast, seamless, and convenient service. However, achieving an enhanced experience requires automated and streamlined processes that can effectively solve customer issues. So, how can you meet these expectations while also decreasing your cost to serve? Dig into these resources to learn more.
Posted: 08 Mar 2023 | Published: 08 Mar 2023
|
|
Manage Risk and Resilience in Real Time
WHITE PAPER:
When it comes to risk management today, too many organizations are still in the dark ages, relying on siloed manual inputs that live in spreadsheets. This white paper looks at how ServiceNow can help organizations modernize their risk management operations through their array of solutions. Read now to discover more.
Posted: 07 Mar 2023 | Published: 07 Mar 2023
|
|
Reinvent new ways to work across the enterprise with ServiceNow Employee Workflows
LANDING PAGE:
Today’s fast-paced business world requires equally efficient employee platforms that can provide satisfactory experiences across the board. So, what strategies should you adopt to ensure that your employees are connected, unified, and productive? Browse this resource to learn more.
Posted: 04 Mar 2023 | Published: 04 Mar 2023
|
|
Transform Your Business by Modernizing IT Service Operations
VIDEO:
Burdened with legacy tools, talent shortages, and disparate silos, traditional IT is overwhelmed and can no longer support organization-wide innovation. Watch this video now to learn how the ServiceNow ServiceOps solution automates and optimizes your technology services and operations on a single cloud platform.
Posted: 02 Mar 2023 | Premiered: 03 Mar 2023
|
|
2023 Gartner Market Guide Workplace Experience Applications
LANDING PAGE:
The workplace experience (WEX) application market has expanded, with a multitude of vendors each offering different capabilities for your teams. But how can you know which applications best fit your needs? Browse this report to learn more.
Posted: 28 Feb 2023 | Published: 28 Feb 2023
|
|
Building a shared services organization structure
EGUIDE:
As organizations work to combat today's economic climate, hybrid and remote workforces, and new services in cloud environments, some have decided to centralize their shared services structure. However, transitioning to this landscape is easier said than done. Access this guide to learn more.
Posted: 17 Feb 2023 | Published: 15 Feb 2023
|
|
Why Strategic Automation Empowers Employees for HR and Workplace Services
WHITE PAPER:
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023
|
|
What is AI-Powered Service Operations?
VIDEO:
To discover the net benefits of utilizing AIOps in your business, to both quickly resolve incidents and enhance the overall employee experience, watch this snackable video.
Posted: 10 Feb 2023 | Premiered: 11 Feb 2023
|
|
2022 Gartner® Critical Capabilities for IT Service Management Platforms
ANALYST REPORT:
Download your complimentary copy of Gartner’s IT service management platform report to see why ServiceNow received highest scores among other vendors for every critical capability and how it is evaluated against other ITSM vendors.
Posted: 09 Feb 2023 | Published: 10 Feb 2023
|
|
Western & Southern aligns IT investment with business strategy
CASE STUDY:
Western & Southern Financial Group is a member of the Fortune 500 and owns or manages $75 billion worth of assets. This case study explores how Western and Southern partnered with ServiceNow to service their portfolio management, generating greater organization and visibility that allowed for more strategic versatility. Read now to learn more.
Posted: 08 Feb 2023 | Published: 09 Feb 2023
|
|
Gartner Magic Quadrant ITSM: Critical Capabilities for IT Service Management Platforms
ANALYST REPORT:
Download the ITSM Magic Quadrant report to see where ServiceNow is positioned as a Leader in the Magic Quadrant and how ServiceNow ITSM compares to other service management solutions in the market. You’ll also see a snapshot of the ITSM market and trends.
Posted: 08 Feb 2023 | Published: 07 Feb 2023
|
|
Value Stream Management Solutions
ANALYST REPORT:
Until recently, simply finding software delivery bottlenecks was a game of guesswork and hopeful iteration. Value stream management (VSM) changes that. In this 25-criterion evaluation of value stream management (VSM) providers, Forrester identifies the leading 14, including Planview, Plutora, ServiceNow, and more. Read on to learn more.
Posted: 07 Feb 2023 | Published: 08 Feb 2023
|
|
3 steps to drive strategic outcomes across the enterprise
EBOOK:
With strategic portfolio management (SPM), customers have completed the annual planning cycle 40% faster, recorded 30% time-to-market improvements, and made an estimated €2.5M in efficiency gains. This operational guide to SPM highlights3 key steps for driving SPM along with a real-world case study exemplifying each. Read on to learn more.
Posted: 07 Feb 2023 | Published: 08 Feb 2023
|
|
8 ways to drive cost savings using software asset management
EBOOK:
According to Gartner, global enterprise software spending reached $670 billion in 2022. Yet you are still using outdated systems to track expenses when there are much more efficient ways. This ServiceNow e-book details 8 ways you can boost cost savings with your asset management approach. Read the ServiceNow e-book here.
Posted: 01 Feb 2023 | Published: 02 Feb 2023
|
|
What is Low-Code? A Guide to Enterprise Low-Code App Development
EGUIDE:
Dive into this e-guide for a comprehensive look at enterprise low-code app development, with the essential steps you need to know.
Posted: 01 Feb 2023 | Published: 01 Feb 2023
|
|
Guide to building an effective employee experience strategy
EGUIDE:
As companies continue to prioritize employee experience, many are still running into challenges understanding the wants and needs of their staff. But with risks such as wasting money on poor HR software, how can organizations better keep up? Take a look at this guide to learn more.
Posted: 01 Feb 2023 | Published: 01 Feb 2023
|