VIDEO: Automation exists to help organizations refine their workflows to save time and resources. But what good is automation if your automation process itself is fragmented and inefficient? Watch this explanatory video now to see how Automation Center serves as the modern IT leader’s single source of truth for automation across the enterprise.

Posted: 19 Jul 2024 | Premiered: 20 Jul 2024

EBOOK: Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

WHITE PAPER: Discover how intelligent automation and generative AI can fuel agility and maximize efficiency in your organization. Explore the transformative impact of these technologies on app development, productivity, and innovation. Learn how to embrace AI-powered solutions and seize the opportunity to elevate your business. Read on to learn more.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

EBOOK: Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

ANALYST REPORT: As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

FORRESTER RESEARCH REPORT: Forrester's latest Wave report evaluates the top digital process automation (DPA) software vendors. Discover the leaders, performers, and challengers, and how they stack up on key criteria like orchestration, governance, and automation fabric support. Read the full report to inform your DPA software selection.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

CASE STUDY: M&T Bank uses ServiceNow's ITSM, ITOM, Security Operations, Financial Services Operations, and App Engine to enable technology innovation and empower change. Learn how ServiceNow helps M&T Bank drive community impact in this customer case study.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

ANALYST REPORT: Discover how generative AI can revolutionize low-code development and boost developer productivity. Learn about the 4 key forces driving GenAI adoption and 4 best practices for getting started. Read the full report to unlock the power of GenAI for your enterprise.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

WHITE PAPER: Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

WHITE PAPER: Discover how intelligent automation and low-code development can help your organization drive agility and speed at scale. Learn to optimize processes, empower developers, and scale innovation safely. Read the full white paper to explore these strategies.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

ANALYST REPORT: This analyst research report explores how leading businesses are using AI and automation to deliver frictionless customer experiences that boost CX outcomes, reduce costs, and drive revenue growth. Read the full report now to learn about the strategies and best practices that can drive long-term success for your customers and your business.

Posted: 16 Jul 2024 | Published: 16 Jul 2024

CASE STUDY: Working with ServiceNow and CareAR, Xerox has transformed its field service management. Xerox has reduced the number of trips technicians need to take out in the field by 50% by leveraging AR technology that enables customers to solve issues themselves. Watch this video to learn more about the partnership.

Posted: 11 Jul 2024 | Published: 11 Jul 2024

WHITE PAPER: Explore the capabilities you need for automated scheduling, in the 2023 Gartner® Market Guide for Field Service Management.

Posted: 03 Jul 2024 | Published: 03 Jul 2024

EBOOK: ServiceNow's ServiceOps platform integrates ITSM and ITOM, implements AI-driven automation, and expedites time to service delivery. Discover in this e-book how ServiceOps can enable your organization to excel in a digital-first landscape, examine 7 success stories, and consider key use cases.

Posted: 03 Jul 2024 | Published: 03 Jul 2024

EBOOK: Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you'll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.

Posted: 27 Jun 2024 | Published: 27 Jun 2024

ANALYST REPORT: How can you modernize IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT foundation. Embed AI into your technology strategy and take the first steps to unlocking new efficiencies and innovation. Get insights on automation and AI from this IDC Spotlight.

Posted: 27 Jun 2024 | Published: 27 Jun 2024

ANALYST REPORT: Digital businesses prioritize AI for growth (C-suite view it as a top investment). This IDC infobrief explores how a secure digital platform empowers AI for a competitive edge. Most companies are still building platforms, while leaders leverage AI for significant benefits.

Posted: 27 Jun 2024 | Published: 27 Jun 2024

EBOOK: When you bring IT services and operations together on a single AI-enabled platform, you can gain 100% visibility across your estate by automatically mapping your IT infrastructure to digital services. Read this guide to discover three ways you can deliver better IT services more efficiently, while reducing costs.

Posted: 27 Jun 2024 | Published: 27 Jun 2024

EBOOK: Don't make decisions and manage IT projects, programmes and portfolios in isolation. How can you unlock a holistic view and facilitate joint business and IT planning by leveraging AI for optimised business outcomes? Access this report to learn more.

Posted: 24 Jun 2024 | Published: 24 Jun 2024

EBOOK: With 90% of organisations saying digital transformation introduces new risks, what if you could enable agility in technology innovation safely and confidently? Discover how easy it is to drastically improve your risk and security hygiene in this guide.

Posted: 24 Jun 2024 | Published: 24 Jun 2024

EBOOK: How can you overcome your biggest development challenges to unleash the full potential of your workforce? By harnessing the power of GenAI and low-code app development on the ServiceNow platform. Read this e-book to learn how to drive productivity, close talent gaps, and lower costs by revolutionizing low-code experiences at scale.

Posted: 24 Jun 2024 | Published: 24 Jun 2024

EBOOK: How can you drive agility and innovation with limited resources? By unlocking the business value of low-code app development. Read this e-book now to learn how you can enable employees of all skill levels to build low-code apps securely and at scale to increase efficiency and accelerate service delivery. Build a business case for low-code.

Posted: 24 Jun 2024 | Published: 24 Jun 2024

BUYER'S GUIDE: Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption.

Posted: 24 Jun 2024 | Published: 24 Jun 2024

EBOOK: In this guide, you'll get insight into using a single platform for planning technology and managing assets, automating and aligning teams to collaborate throughout the technology lifecycle, and increasing productivity with the power of automation and AI.

Posted: 19 Jun 2024 | Published: 19 Jun 2024

CASE STUDY: Discover how ServiceNow and its partners help enterprises manage and mitigate risk across the organization. Read these customer stories to see how they achieved quantifiable results like $2.6M in annual savings and 70% productivity gains. Read the full case study to learn more.

Posted: 18 Jun 2024 | Published: 18 Jun 2024