All Research Sponsored By:ServiceNow

Transdformation Done Wright Connected Ecosystem
VIDEO: Tune in to this short video, Transformation Done Wright, to learn why the connected ecosystem is the new frontier for leading business’s digital transformation initiatives.
Posted: 18 Mar 2024 | Premiered: 18 Mar 2024

TOPICS:  .NET

Best Practices in Cloud Spend Management
WHITE PAPER: The unfortunate reality is that 40% of organizations overspend on cloud, with no reliable cost tracking in place, according to Gartner. Consider the advantages of FinOps, and make the most of your cloud budget, by reading this white paper. Outlined inside are practical best practices for managing cloud spend with FinOps and automation.
Posted: 15 Mar 2024 | Published: 15 Mar 2024


Why Strategic Automation Empower Employees to Deliver Effortless Customer Experience
VIDEO: Tune in to this short video to find out how strategic automation is helping deliver effortless customer experiences for leading businesses.
Posted: 15 Mar 2024 | Premiered: 15 Mar 2024

TOPICS:  .NET

Deliver Experiences Customers Crave
EBOOK: One frustrating experience can be all it takes to lose a customer—yet one delightful experience can spark the beginning of a lifetime of loyalty. in this e-book, discover the 3 greatest imperatives influencing organizations’ current approach to improving CX in 2024 and beyond.
Posted: 12 Mar 2024 | Published: 12 Mar 2024

TOPICS:  .NET

Servicenow Field Service Management Use Cases
EBOOK: Discover in this e-book how ServiceNow FSM can help your organization simplify and streamline your field service operations, delivering transparency and real-time visibility to employees, third-party contractors, and customers.
Posted: 12 Mar 2024 | Published: 12 Mar 2024

TOPICS:  .NET

CX Day in the Life
VIDEO: Find out you can deliver seamless customer experiences while reducing costs in this short video, where ServiceNow walks you through a day in the life of a member of a successful CX team.
Posted: 09 Mar 2024 | Premiered: 09 Mar 2024

TOPICS:  .NET

Light Learning: Take Your Customers on the Happy Path
VIDEO: Tune in to this short video to learn why the customer’s perception of the journey may significantly diverge from your organization’s design of the “happy path”, and how to get everyone back onto the right track.
Posted: 08 Mar 2024 | Premiered: 08 Mar 2024

TOPICS:  .NET

Servicenow Customer Insights Customer Experience Testimonials
EBOOK: Discover in this e-book how ServiceNow customers continue to persevere— do more with less—while still managing to improve customer satisfaction.
Posted: 07 Mar 2024 | Published: 07 Mar 2024

TOPICS:  .NET

Customer Experience (Cx) Trends Customer Service Insights In The Genai Era
EBOOK: Discover in this e-book 5 revelations about today’s customer service experience that CX leaders need to prepare for in the GenAI era.
Posted: 07 Mar 2024 | Published: 07 Mar 2024

TOPICS:  .NET

Take Control of Your Organization’s IT Assets
VIDEO: In this short video, learn how ServiceNow’s ITAM solutions can help your organization optimize software, hardware, and cloud costs while also reducing risk.
Posted: 07 Mar 2024 | Premiered: 07 Mar 2024

TOPICS:  .NET

Prepare Your Organization Against Cyberthreats
VIDEO: Learn in this video how ServiceNow can help your security, risk, and technology asset management teams mitigate these cyberthreats, as well as the 6 easy steps to a stronger security posture.
Posted: 06 Mar 2024 | Premiered: 06 Mar 2024

TOPICS:  .NET

Xerox Embraces Innovation To Transform Service Delivery For Customers
CASE STUDY: With a long history of innovation, Xerox continuously strives to enhance the service its technicians provide. Discover in this case study why Xerox trusted ServiceNow to help them to transform service delivery for customers.
Posted: 05 Mar 2024 | Published: 05 Mar 2024

TOPICS:  .NET

Business Value Of Servicenow Customer Service Management
WHITE PAPER: Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
Posted: 04 Mar 2024 | Published: 04 Mar 2024

TOPICS:  .NET

SEC Doubles Down on Cyber Risk Management Accountability
EBOOK: In this e-book, learn the top 4 ways your organization can avoid gambling with cyber risk disclosure, and discover everything you need to know about recent US SEC mandates.
Posted: 02 Mar 2024 | Published: 02 Mar 2024

TOPICS:  .NET

Third-Party Risk Management Platforms, Q1 2024
ANALYST REPORT: In this analyst report, compare the 13 TPRM providers that matter most and how they stack up against your organization’s needs.
Posted: 02 Mar 2024 | Published: 02 Mar 2024

TOPICS:  .NET

Meet Your Business Goals by Transforming IT Service Operations
VIDEO: Learn in this short video how ServiceNow ServiceOps solutions can help you accelerate productivity, increase agility, and transform customer and employee experiences using a single cloud platform.
Posted: 01 Mar 2024 | Premiered: 01 Mar 2024

TOPICS:  .NET

Deliver Value Faster with Strategic Portfolio Management
VIDEO: In this short video, learn how ServiceNow’s SPM solution can help your organization deliver business outcomes with confidence by aligning all your work on a single platform.
Posted: 29 Feb 2024 | Premiered: 29 Feb 2024

TOPICS:  .NET

The Total Economic Impact™ Of ServiceNow Field Service Management
ANALYST REPORT: Discover in this Forrester Consulting Total Economic Impact analyst report the potential return on investment (ROI) your organization may realize by deploying ServiceNow FSM, and how you may see an increase of up to 16% in your field service efficiency rate.
Posted: 27 Feb 2024 | Published: 27 Feb 2024

TOPICS:  .NET

IT Asset Discovery: From Visibility To Workflow
EBOOK: Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
Posted: 26 Feb 2024 | Published: 26 Feb 2024

TOPICS:  .NET

Brought To You By: Servicenow Customer Operations Dummies
EBOOK: Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
Posted: 23 Feb 2024 | Published: 23 Feb 2024

TOPICS:  .NET

Driving Success In Field Service With AI Innovation
WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024


A Proactive Approach To Field Service 5 Priorities For Implementing Strong Service Foundations
EBOOK: This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
Posted: 22 Feb 2024 | Published: 22 Feb 2024


How much of your total enterprise cloud spend
VIDEO: ServiceNow Cloud Cost Management can help you regain control of your environment by identifying unused resources, finding hidden resource drains, and helping you rightsize for your organization. Learn more in this short video.
Posted: 13 Feb 2024 | Premiered: 13 Feb 2024

TOPICS:  .NET

IT Asset Management
VIDEO: Tune in to this short video to find out how ServiceNow’s single platform solution for IT asset management can help you simplify your management processes and keep your organization’s IT sprawl manageable even as your business grows.
Posted: 13 Feb 2024 | Premiered: 13 Feb 2024

TOPICS:  .NET

ServiceNow Is A Leader In Governance, Risk, And Compliance Platforms
BLOG: ServiceNow has been recently named a Leader in the Forrester Wave: Governance, Risk, and Compliance Platforms, Q4 2023. But what does this actually mean? Find out in this deep-diving ServiceNow blog post.
Posted: 10 Feb 2024 | Published: 10 Feb 2024

TOPICS:  .NET