All Research Sponsored By:ServiceNow

Why HR Projects Succeed
RESEARCH CONTENT: Explore your copy of “Why HR Projects Succeed” to unpack what success looks like for HR technology projects, access key employee experience survey data, learn how organizations like Amazon and NASA are succeeding & discover 7 habits of highly successful HR organizations that you can adopt right now.
Posted: 12 May 2022 | Published: 12 May 2022

TOPICS:  .NET

Think Beyond Your HCM
INFOGRAPHIC: Today’s HR systems are being relied upon to take more factors into account than ever before. ServiceNow streamlines the existing HCM and organizes it in order to maximize employee satisfaction. Access the full infographic to learn more about how ServiceNow could improve your company’s HCM system.
Posted: 06 May 2022 | Published: 06 May 2022

TOPICS:  .NET

Deloitte: Transforming HR and Employee Experiences  - 8 Enterprises Show How It's Done
CASE STUDY: Access this interactive e-book to discover how Deloitte and ServiceNow are helping 8 organizations across industries transform their HR organizations for an enhanced employee experience.
Posted: 06 May 2022 | Published: 06 May 2022

TOPICS:  .NET

Making employees happier, more productive and reassured
WHITE PAPER: Even when the pandemic restrictions fade, the hybrid digital workplace will remain. Read this white paper to discover 7 key components to managing a safe and efficient workplace in the new normal.
Posted: 04 May 2022 | Published: 05 May 2022

TOPICS:  .NET

A roadmap to resilience: How banks can preempt the next wave of disruption (industry)
WHITE PAPER: With the current tech landscape rife with cyber crime and disruptions around every corner, operational resiliency is a high priorty for the banking industry. Read on to discover how leading financial institutions are using digital tools and solutions to achieve cross-functional coordination of risk management, and protect their customers.
Posted: 03 May 2022 | Published: 03 May 2022

TOPICS:  .NET

Create Crucial Trust
EBOOK: Access this e-book from ServiceNow to learn about the top 4 imperatives driving operations services in enterprise companies, strategies to help you achieve the benefits of connected operations, and real-world examples of operating excellence in action.
Posted: 30 Apr 2022 | Published: 30 Apr 2022

TOPICS:  .NET

Prepare for new risks ahead: How to build business-wide resilience
EBOOK: Businesses today face the constant threat of disruptions like severe weather, IT and utility outages, and more. Access this e-book to learn how, by pairing risk-informed human action with AI and automation, organizations can engage in continuous improvement and protective measures—able to rise to challenges in an unpredictable future.
Posted: 29 Apr 2022 | Published: 30 Apr 2022

TOPICS:  .NET

Deliver Value Faster: Enterprise agility and the future of strategic portfolio management
EBOOK: With the world the way it is today, disruption is no longer just a possibility – it’s a fact of life. That’s why organizations need to learn how to control that disruption, or, better yet, embrace strategic portfolio management (SPM) to proactively incorporate disruption in a way that works for the business. Download this eBook now to learn more.
Posted: 29 Apr 2022 | Published: 30 Apr 2022

TOPICS:  .NET

Activate ESG Use Case Guide
WHITE PAPER: ESG is about driving business growth while building a more sustainable, equitable, and ethical future. However, organizations often face enormous challenges on their way to this goal. Download this guide to discover how ServiceNow aims to help you enable ESG impact and value in your organization.
Posted: 28 Apr 2022 | Published: 28 Apr 2022

TOPICS:  .NET

IT ServiceOps: innovation at business speed and scale
ANALYST REPORT: Recent EMA research examined the interaction between ITSM and ITOps groups as reported by 400+ IT leaders in North America, EMEA, and APAC. Respondents started that significant organizational changes in the past few years have moved the two functions closer together. Download this paper to examine what that means for organizations moving forward.
Posted: 28 Apr 2022 | Published: 28 Apr 2022

TOPICS:  .NET

Governance, Risk, And Compliance Platforms, Q3 2021
ANALYST REPORT: The Forrester Wave™: Governance, Risk and Compliance Q3 2021 provides an in-depth evaluation of the top solution providers in GRC. A must read for anyone considering software automation to manage GCR needs. Download a complimentary copy of analyst report now.
Posted: 28 Apr 2022 | Published: 28 Apr 2022

TOPICS:  .NET

5 steps to scaling work from traditional to agile methods
WHITE PAPER: Agile is not simply an approach to projects. It is a way of thinking, a mindset that is integrated into every aspect of how the organization operates. This guide provides an overview of the five levels of agile scaling fitness, helping you understand where your organization falls and how to begin your own journey. Read it here.
Posted: 28 Apr 2022 | Published: 28 Apr 2022

TOPICS:  .NET

The Sustainability Imperative 2022: Driving ESG Impact and Value Through Technology
ANALYST REPORT: IDC recently conducted a global survey to gather insight into executives’ current ESG strategies and business priorities in 2022. The goal was to get critical insights into what is shaping ESG leadership, investments in enabling technologies, and intended outcomes. Download this report now to uncover key results uncovered from the study.
Posted: 27 Apr 2022 | Published: 27 Apr 2022

TOPICS:  .NET

Digital Transformation and Risk
EBOOK: With more products, relationships, and revenues depending on more digital capabilities, risk isn’t something just for IT or the compliance person. We are all on the frontline, and we can all help our companies avoid mistakes and problems. Check out this e-book to make wise, risk-aware decisions that can help your business safely transform.
Posted: 27 Apr 2022 | Published: 27 Apr 2022

TOPICS:  .NET

How to build a risk-informed, resilient business
EBOOK: As the world continues to change, risks change – now evolving faster than ever.Is your company’s risk management able to keep up? Tap into this e-book to learn how the Now Platform aims to bring your people and systems together to improve risk management and maximize its potential.
Posted: 27 Apr 2022 | Published: 27 Apr 2022

TOPICS:  .NET

Creating The Ultimate Spend-Smart IT Asset Management System
EBOOK: According to a recent Insight survey, 66% of organizations reported having a large amount of duplicate hardware and software, leading to unexpected costs piling up. Access this handbook to explore the top ITAM challenges and solutions for an effective workflow.
Posted: 26 Apr 2022 | Published: 26 Apr 2022

TOPICS:  .NET

Build. Nurture. Drive. A practical guide to automating away IT drudgery, energizing new ideas, and driving digital-first business growth
EBOOK: ServiceNow recently looked at the top four business imperatives driving technology organizations in enterprise companies over the next couple of years and explored how they are propelled by three essential objectives. Download this eBook now to see what they uncovered.
Posted: 26 Apr 2022 | Published: 26 Apr 2022

TOPICS:  .NET

Transforming risk - Why digital transformation depends on integrated risk management
EBOOK: Not only do traditional risk management practices require manual inputs, but they also result in documentation that is obsolete soon after it’s entered. Access this e-book to learn how integrated risk management could enable a 349% ROI over 3 years.
Posted: 25 Apr 2022 | Published: 26 Apr 2022

TOPICS:  .NET

Experience In Action How To Deliver Great Customer Experience At Scale
INFOGRAPHIC: The new phrase of the time is “Customer Experience.” The future health of your brands depends on your ability to deliver exceptional customer experiences on each and every single interaction. Read on to learn how companies are able to provide true end-to-end quality customer experience time and again, at scale with ServiceNow.
Posted: 22 Apr 2022 | Published: 22 Apr 2022

TOPICS:  .NET

Global Business Services (Gbs) At A New Frontier
WHITE PAPER: The shared services operating model has been around for years. But its successor has transformed it from a back-end, low cost service to a new model that improves performance and lowers costs. Read on to learn about the new global business services model and how to leverage it to improve the flexibility and agility of your company’s services.
Posted: 22 Apr 2022 | Published: 22 Apr 2022

TOPICS:  .NET

Connecting The Critical Dots
EBOOK: Explore this e-book to discover how embracing global business services (GBS) can help you drive enterprise-wide efficiencies, improve service delivery, and transform employee and customer experiences— while simultaneously delivering greater value to the business with measurable impact and cost reduction.
Posted: 21 Apr 2022 | Published: 21 Apr 2022

TOPICS:  .NET

Visibility in Action Powering End-To-End Insights Across Customer Experience, Satisfaction, And Cost Management
EBOOK: So many organizations claim to be customer obsessed, so why do they struggle to meet customer expectations? In order to succeed, companies need complete visibility and the tools to put it in action. Read more about adapting digital workflows to increase visibility and customer satisfaction with automation, in this e-book.
Posted: 21 Apr 2022 | Published: 21 Apr 2022

TOPICS:  .NET

AI service automation: ITSM and ITOps convergence
ANALYST REPORT: 45% of enterprises say that a lack of visibility is the biggest challenge when it comes to delivering high-quality IT service, according to the following EMA report. The report dives into the interaction of ITOps and ITSM as organizations move in the direction a ServiceOps model of IT services delivery and support. Access the report here.
Posted: 21 Apr 2022 | Published: 21 Apr 2022

TOPICS:  .NET

Delta Airlines Customer Story
CASE STUDY: Access this success story to learn about the ServiceNow HR Service Delivery solution & discover how Delta Airlines deployed the product to give employees access to vaccination program information and a broader self-service center.
Posted: 21 Apr 2022 | Published: 21 Apr 2022

TOPICS:  .NET

Security Operations Use Case Guide
WHITE PAPER: This use case guide will give you a better understanding of how you can benefit from the workflows and automation of ServiceNow Security Operations for faster security response. Tap into this use case guide to learn how to improve your cyber resilience and vulnerability management while speeding response times.
Posted: 21 Apr 2022 | Published: 21 Apr 2022

TOPICS:  .NET