PRODUCT OVERVIEW: In this product overview you'll find out how you can optimize technology spend and mitigate risk with a single platform for managing applications, hardware, software, and cloud. Read the full product overview now to learn more.

Posted: 24 Aug 2024 | Published: 26 Aug 2024

CASE STUDY: Wipro Limited, a global IT services provider, uses ServiceNow's Hardware Asset Management to automate its asset lifecycle and save time and costs. This resulted in a 50% reduction in manual tasks, 25% improvement in productivity, and $1M in annual savings. Read the full case study to learn more.

Posted: 24 Aug 2024 | Published: 27 Aug 2024

ESG RESEARCH REPORT: To find out how generative AI is impacting IT operations, Enterprise Strategy Group surveyed 360 IT professionals. Access the findings in this 2024 report, “Generative AI in IT Operations: Fueling the Next Wave of Modernization.”

Posted: 23 Aug 2024 | Published: 04 Sep 2024

WHITE PAPER: Struggling with your digital transformation? In this 9-page white paper, discover 4 best practices to get it back on track – from proactive planning to optimizing technology spend.

Posted: 23 Aug 2024 | Published: 05 Sep 2024

ANALYST REPORT: Discover how generative AI can transform your business processes. Learn to leverage AI for faster summarization, personalization, and better decision-making. Explore the benefits and best practices for implementing AI solutions. Read the full Analyst Report.

Posted: 23 Aug 2024 | Published: 23 Aug 2024

WEBCAST: Gartner projects 80% of app development will make use of GenAI code generation by next year. As developers begin to act as validators and orchestrators of back-end and front-end components and integrations, discover how Now Assist can help you get started in the right direction with this webinar.

Posted: 20 Aug 2024 | Premiered: Aug 21, 2024

ANALYST REPORT: In this analyst report, find out why hybrid approaches have become king in the modern workplace… and why flexible delivery is becoming the difference maker for leading organizations.

Posted: 08 Aug 2024 | Published: 17 Apr 2024

EBOOK: As organizations digitally transform, HR leaders must develop new skills to drive business change, leverage data and AI, and improve employee experiences. Download this e-book to learn how HR innovators are reshaping the function to support the future of work.

Posted: 02 Aug 2024 | Published: 03 Aug 2024

INFOGRAPHIC: In this infographic, you'll discover how to align your organization's strategy and work to deliver the outcomes that matter most. Read on now to learn about ServiceNow's Strategic Portfolio Management solution and how it can help you build true organizational agility.

Posted: 30 Jul 2024 | Published: 08 Aug 2024

VIDEO: Automation exists to help organizations refine their workflows to save time and resources. But what good is automation if your automation process itself is fragmented and inefficient? Watch this explanatory video now to see how Automation Center serves as the modern IT leader’s single source of truth for automation across the enterprise.

Posted: 19 Jul 2024 | Premiered: 20 Jul 2024

EBOOK: Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

EBOOK: Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

WHITE PAPER: Discover how intelligent automation and generative AI can fuel agility and maximize efficiency in your organization. Explore the transformative impact of these technologies on app development, productivity, and innovation. Learn how to embrace AI-powered solutions and seize the opportunity to elevate your business. Read on to learn more.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

ANALYST REPORT: As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

FORRESTER RESEARCH REPORT: Forrester's latest Wave report evaluates the top digital process automation (DPA) software vendors. Discover the leaders, performers, and challengers, and how they stack up on key criteria like orchestration, governance, and automation fabric support. Read the full report to inform your DPA software selection.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

CASE STUDY: M&T Bank uses ServiceNow's ITSM, ITOM, Security Operations, Financial Services Operations, and App Engine to enable technology innovation and empower change. Learn how ServiceNow helps M&T Bank drive community impact in this customer case study.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

WHITE PAPER: Discover how intelligent automation and low-code development can help your organization drive agility and speed at scale. Learn to optimize processes, empower developers, and scale innovation safely. Read the full white paper to explore these strategies.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

ANALYST REPORT: Discover how generative AI can revolutionize low-code development and boost developer productivity. Learn about the 4 key forces driving GenAI adoption and 4 best practices for getting started. Read the full report to unlock the power of GenAI for your enterprise.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

WHITE PAPER: Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.

Posted: 19 Jul 2024 | Published: 19 Jul 2024

ANALYST REPORT: This analyst research report explores how leading businesses are using AI and automation to deliver frictionless customer experiences that boost CX outcomes, reduce costs, and drive revenue growth. Read the full report now to learn about the strategies and best practices that can drive long-term success for your customers and your business.

Posted: 16 Jul 2024 | Published: 16 Jul 2024

CASE STUDY: Working with ServiceNow and CareAR, Xerox has transformed its field service management. Xerox has reduced the number of trips technicians need to take out in the field by 50% by leveraging AR technology that enables customers to solve issues themselves. Watch this video to learn more about the partnership.

Posted: 11 Jul 2024 | Published: 11 Jul 2024

WHITE PAPER: Explore the capabilities you need for automated scheduling, in the 2023 Gartner® Market Guide for Field Service Management.

Posted: 03 Jul 2024 | Published: 03 Jul 2024

EBOOK: Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you'll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.

Posted: 27 Jun 2024 | Published: 27 Jun 2024

ANALYST REPORT: Digital businesses prioritize AI for growth (C-suite view it as a top investment). This IDC infobrief explores how a secure digital platform empowers AI for a competitive edge. Most companies are still building platforms, while leaders leverage AI for significant benefits.

Posted: 27 Jun 2024 | Published: 27 Jun 2024

ANALYST REPORT: How can you modernize IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT foundation. Embed AI into your technology strategy and take the first steps to unlocking new efficiencies and innovation. Get insights on automation and AI from this IDC Spotlight.

Posted: 27 Jun 2024 | Published: 27 Jun 2024