Mobile CRM Reports

WHITE PAPER: The following white paper provides readers with key applications of mobility platforms for banking and insurance industries.

Posted: 28 May 2014 | Published: 28 May 2014

VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.

Posted: 27 May 2014 | Premiered: 04 Nov 2013

WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.

Posted: 22 May 2014 | Published: 22 May 2014

EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.

Posted: 21 May 2014 | Published: 21 May 2014

WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.

Posted: 20 May 2014 | Published: 30 Apr 2014

WEBCAST: This exclusive resource discusses how you can build a successful enterprise mobility environment for your businesses, examining best practices, helpful use cases, and suggestions for which tools can help drive innovation and cut costs.

Posted: 20 May 2014 | Premiered: May 20, 2013

WHITE PAPER: This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.

Posted: 20 May 2014 | Published: 20 May 2014

WHITE PAPER: This crucial white paper examines how to build a mobile environment that will increase productivity across your business while delivering the added security you need to protect your sensitive information.

Posted: 19 May 2014 | Published: 19 May 2014

WHITE PAPER: This exclusive paper takes a look at the latest enterprise mobility trends, focusing on the mobile workforce and what your organization can do to get the most value from your employees.

Posted: 15 May 2014 | Published: 15 May 2014

WHITE PAPER: This exclusive resource discusses a mobile content enablement solution that allows your business to organize and securely distribute content to any mobile device with all the productivity tools mobile users need to interact with content and share.

Posted: 14 May 2014 | Published: 14 May 2014

WHITE PAPER: This informative whitepaper explores a unique mobile application performance management solution and outlines its core benefits.

Posted: 13 May 2014 | Published: 13 May 2014

WHITE PAPER: While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.

Posted: 13 May 2014 | Published: 13 May 2014

WEBCAST: This informative webcast discusses the problems associated with point solutions and examines how and why your organization should move past these tools to a complete enterprise mobility management (EMM) solution.

Posted: 13 May 2014 | Premiered: May 13, 2014

WHITE PAPER: This exclusive white paper examines five easy steps that your organization can take to adopt a secure and effective enterprise app store that will help you empower your workers and reap the benefits of enterprise mobility.

Posted: 12 May 2014 | Published: 12 May 2014

WHITE PAPER: This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.

Posted: 08 May 2014 | Published: 08 May 2014

WHITE PAPER: This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.

Posted: 07 May 2014 | Published: 07 May 2014

WHITE PAPER: This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience.

Posted: 07 May 2014 | Published: 07 May 2014

WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.

Posted: 05 May 2014 | Published: 31 Jan 2014

WHITE PAPER: This exclusive paper discusses a mobile tool that allows you to distribute secure, relevant content, documents and information to a vast number of users on smart mobile devices, HTML5 capable web browsers, and traditional desktop or laptop computers.

Posted: 02 May 2014 | Published: 02 May 2014

WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.

Posted: 01 May 2014 | Premiered: May 1, 2014

WHITE PAPER: This informative resource discusses a new approach to BYOD where employees choose their own device from a menu of pre-approved devices and plans, helping ease the burden of management for IT and allowing for improved efficiency.

Posted: 24 Apr 2014 | Published: 24 Apr 2014

WHITE PAPER: This informative resource takes an in-depth look at the state of BYOD and mobile security, discussing how the landscape has changed over the past year.

Posted: 21 Apr 2014 | Published: 21 Apr 2014

EBOOK: In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.

Posted: 17 Apr 2014 | Published: 18 Apr 2014

CASE STUDY: This brief but informative webcast examines how bike messengers on the streets of San Francisco are benefiting from the increased connectivity that mobile technology provides.

Posted: 14 Apr 2014 | Published: 14 Apr 2014

EGUIDE: "Anyone that uses BI has the need for mobile BI," said BI analyst Howard Dresner, president at Dresner Advisory Services. In this exclusive e-guide, learn more from Dresner and other mobile experts about why mobile BI is a must-have for forward-thinking businesses, and get advice on best practices for developing a mobile plan.

Posted: 02 Apr 2014 | Published: 02 Apr 2014