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DEFINITION: General management and measurement of IT costs, operations, efficiency and effectiveness and its impact on the organization.
Business Management Reports
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Top Strategic Technology Trends for 2021
sponsored by Apcela
RESOURCE: In this resource, the experts at Gartner walk you through the top strategic technology trends set to rock the business world in 2021: the Internet of Behaviors, AI engineering, hyperautomation, and many more.
Posted: 26 Feb 2021 | Published: 19 Oct 2020

Apcela

Key Indicators of Scale
sponsored by Atlassian
WHITE PAPER: When most organizations think of scaling, they typically look towards the more ambitious, external drivers such as M&A or new market entry. However, there are already many key indicators that can be found within the walls of an organization. Open this white paper to see what those indicators are, plus, next steps.
Posted: 18 Feb 2021 | Published: 18 Feb 2021

Atlassian

The Future of ITSM is Agile: Practical Guide for Working with ITIL 4
sponsored by Atlassian
EBOOK: Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Atlassian

The Complete Guide to ITSM
sponsored by Atlassian
EBOOK: There are many challenges IT teams are dealing with in the face of digital transformation. This 100 page eBook aims to help with these challenges and then some, sharing key best practices on how to reimagine core ITSM platforms. Open now to explore IT business management, problem management, asset management and much more.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Atlassian

IT Modernization Driving Business Transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Hewlett Packard Enterprise

APeJ Cloud Data & Analytics Platform Vendor Assessment
sponsored by Google Cloud
WHITE PAPER: IDC MarketScape names Google a Leader in Cloud Data Analytics Platforms in Asia Pacific.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Google Cloud

Atlassian’s Data Center: Customer Feedback
sponsored by Atlassian
CASE STUDY: Curious about Atlassian’s latest Data Center software? Open up this case study to take a closer look at Atlassian’s Data Center features and hear from the customers who implemented it in their organization.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Atlassian

Four Enterprise Priorities and How Software can Help
sponsored by Atlassian
WHITE PAPER: This white paper covers some recommendations for choosing the right software to boost the ways teams work together to deliver business goals. Open now to learn more.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Atlassian

Western & Southern aligns IT investment with financial services business strategy
sponsored by ServiceNow
CASE STUDY: For many companies, 2021 is all about aligning IT resources and investments with business strategy. In this case study, learn how ServiceNow helps businesses by handling the full IT program lifecycle—from initial ideation to final delivery—allowing for better decisions and more effective execution. Read the case study here.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

ServiceNow

IT Industry Outlook 2021
sponsored by CompTIA
WHITE PAPER: CompTIA's IT Industry Outlook 2021 is a research report that explores the trends shaping the industry, its workforce and its business models. Learn factors that could positively and negatively impact business growth in 2021, 2021 budget projections compared to 2020, and more.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

CompTIA

Veolia Aligns IT Operations with Global Service Strategy and Business Goals
sponsored by ServiceNow
CASE STUDY: This case study shows how one leading vendor was able to help a global water, waste and energy management company align local IT operations to its global service strategy and business goals and learn how you can do the same in your organization. Open to read more.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

ServiceNow

What is work management—and why your team needs it
sponsored by Asana
WHITE PAPER: Coordinating work across teams is chaotic—especially if it involves sorting through emails and messaging apps to find the information you’re looking for. That’s where work management can help. Get definitions and examples of work management here.
Posted: 05 Feb 2021 | Published: 05 Feb 2021

Asana

Anatomy of Work Index 2021
sponsored by Asana
WHITE PAPER: Workers are still spending 60% of their time on work about work. In fact, the larger the company, the more work about work is found. Explore the reasons behind these figures and more in the official Anatomy of Work Index 2021. Download the index here.
Posted: 05 Feb 2021 | Published: 05 Feb 2021

Asana

How to build an organizational strategy
sponsored by Asana
WHITE PAPER: In this dedicated guide to bridging the gap between mission, goals, and work, explore how you can build a long-lasting and effective organizational strategy. Download the guide here to find your team’s mission statement.
Posted: 04 Feb 2021 | Published: 04 Feb 2021

Asana

The Asana Playbook to OKRs
sponsored by Asana
WHITE PAPER: For many organizations, the missing link is connecting daily work to larger company goals. To better align overarching goals with every employee’s day-to-day, Asana recommends looking at the history of Intel, and how Objectives and Key Results (OKRs) made Intel a trailblazer. Learn more about OKRs here.
Posted: 04 Feb 2021 | Published: 04 Feb 2021

Asana

Agility: The Strategic Imperative to Survive and Thrive in Volatile Times
sponsored by ServiceNow
WHITE PAPER: IDC's Agility Benchmark Survey 2020 shows that 90% of CEOs consider agility to be extremely important for business success. The research covered a few main questions: Why agility? Why now? And how can organizations improve their agility? Download this IDC white paper to answer those questions and more.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

ServiceNow

Creating Organizational Agility
sponsored by ServiceNow
WHITE PAPER: Download this white paper to explore the main reasons why organizational agility is becoming increasingly important and learn some tips and tricks for how adaptive planning can make your organization more agile.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Benefits of SMB Digital Transformation: Cost Controls
sponsored by HPE and Intel®
WHITE PAPER: Download this white paper to explore some ways SMBs can overcome the financial barriers of digital transformation and control costs, including generating cash from existing assets, optimizing legacy environments and more.
Posted: 27 Jan 2021 | Published: 27 Jan 2021

HPE and Intel®

Case Study Legal Process
sponsored by Enate UK
CASE STUDY: In this case study, learn how a major NYC firm implemented service orchestration to reduce the complexity of a seemingly never-ending amount of Excel spreadsheets. The firm was able to better manage, track, and use their critical data—resulting in a 20% year-on-year improvement in productivity. Learn about their path to success here.
Posted: 15 Jan 2021 | Published: 15 Jan 2021

Enate UK

Enabling Integrated Business Planning for Enterprises during COVID-19
sponsored by Fractal
WHITE PAPER: An integrated business planning solution is more important than ever, as an extremely disruptive economic environment from COVID-19 is resulting in more supply chain issues and demand surges. Read on to learn how Fractal helps companies simplify, automate, and augment their business planning and management with data-backed insight.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

Fractal

Get It Measured, Get It Done. Focus on Business Value
sponsored by ServiceNow
WHITE PAPER: Project management can be challenging, with just 19% of organizations delivering successful projects on time. Businesses can address the fundamental problems plaguing their projects, but only by reevaluating the way you plan and deliver projects. Read this white paper to learn how you can implement successful, timely project delivery.
Posted: 11 Jan 2021 | Published: 11 Jan 2021

ServiceNow

Now on Now: How ServiceNow Delivered the Promise of a Business-focused PMO
sponsored by ServiceNow
WHITE PAPER: For ServiceNow, on-time, on-target project delivery is critical. It’s so important that they decided to build their own business focused PMO. Learn about ServiceNow’s experience building and implementing their PMO, and how they can help you do the same, in this white paper.
Posted: 08 Jan 2021 | Published: 08 Jan 2021

ServiceNow

Decision Management Automation: The 7 crucial DMS questions
sponsored by Actico
WHITE PAPER: In this quick report, discover the 7 crucial questions that you should ask when choosing a decision management system. Even better, find the answers to each one of these questions, with Gartner suggestions and Actico insight. Download the report here.
Posted: 23 Dec 2020 | Published: 23 Dec 2020

Actico

ACTICO Platform 9
sponsored by Actico
DATA SHEET: ACTICO Platform is a flexible, scalable software for digitalizing and automating high-volume, operational business decisions. This data sheet helps developers get a better sense of how ACTICO Platform can help train and operationalize machine learning model and apply automatic decision making to any app scenario. Find the details here.
Posted: 23 Dec 2020 | Published: 23 Dec 2020

Actico

Central Business Rules Engine: An Architecture Concept for Higher Business Agility & Consistency
sponsored by Actico
WHITE PAPER: The financial and insurance industries are feeling the growing influence of lawmakers more strongly than others. Companies are increasingly turning to the approach called Central Business Rules Engine to counteract this trend. Save this guide for any questions about the approach.
Posted: 22 Dec 2020 | Published: 22 Dec 2020

Actico
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