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Workforce Management Software

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ALSO CALLED: WFM Software, Workforce Scheduling Software
DEFINITION: Software that allows managers to effectively balance work factors, such as optimal staff levels, anticipated workloads, resource availability and technological capability, all while considering elements such as employee preferences and unexpected absences.
Workforce Management Software Reports
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Workforce Engagement for Contact Centers
sponsored by ConvergeOne
WHITE PAPER: Learn why call recording is an essential foundation for call center success, and how you can supply agents with advanced workforce engagement tools to ensure customer satisfaction. These can include QA coaching, emotional analytics, predictive scheduling, and even gamification to drum up competition among agents.
Posted: 21 May 2018 | Published: 21 May 2018

ConvergeOne

Case Study: Using a New HR Tool for Real-Time Feedback
sponsored by Reflektive
VIDEO: Using a 6-month employee performance review cycle, Pinterest realized there were inefficiencies in their talent management systems. In this webcast, hear how the company benefitted by using a new HR platform that was focused on continuous feedback.
Posted: 18 May 2018 | Premiered: 15 May 2018

Reflektive

Establishing Employee-Manager Alignment
sponsored by Reflektive
CASE STUDY: The traditional end-of-year annual performance review of employees was no longer working for Protective Life, which wanted continuous feedback. Explore how Protective Life moved to a new HR system that better aligned the goals and directives of managers and employees.
Posted: 17 May 2018 | Published: 17 May 2018

Reflektive

How to Effectively Change Performance Management
sponsored by Reflektive
RESOURCE: Annual performance reviews are not popular for most managers and employees. Some businesses are already using alternatives that are more nimble, effective and cost-friendly. Tap into this white paper for 6 steps to move towards a modern performance management system.
Posted: 17 May 2018 | Published: 31 Dec 2017

Reflektive

How to Get Executive Buy-In for HR Tech
sponsored by Reflektive
RESOURCE: Imagine that a company-wide poll shows a decline in your employees' motivation. HR leaders might be able to solve this problem with new technology that can bring employees together. Here are 5 steps to get leadership on board with the investment(s).
Posted: 16 May 2018 | Published: 16 May 2018

Reflektive

Manage Compensation Without Performance Ratings
sponsored by Reflektive
RESOURCE: Explore 3 alternatives to determine compensation for deserving employees without going through annual reviews and numeric ratings.
Posted: 16 May 2018 | Published: 16 May 2018

Reflektive

How to Transition from Annual Performance Reviews to Real-Time Feedback
sponsored by Reflektive
RESOURCE: In place of – or to complement – annual performance reviews for employees, enterprises often use real-time feedback instead. Explore how real-time feedback could benefit your business and might result in a more positive experience for both employer and employee.
Posted: 15 May 2018 | Published: 31 Oct 2016

Reflektive

The Road to Intelligent Digital Customer Experience
sponsored by ConvergeOne - Avaya
BROCHURE: Explore the future that is coming your way with AI and bots and learn how you can use journey mapping to better understand your customers and their digital expectations, and in turn, increase customer satisfaction.
Posted: 15 May 2018 | Published: 15 May 2018

ConvergeOne - Avaya

Case Study: Cloud HR and SolarWinds
sponsored by Sage Software
CASE STUDY: As a rapidly growing company – 12 acquisitions in recent years – SolarWinds faced an HR problem. Explore how SolarWinds turned to a cloud-based HCM platform that they could deploy within 90 days, and see how the move resulted in some unexpected benefits.
Posted: 08 May 2018 | Published: 08 May 2018

Sage Software

Can Your HR Support International Growth?
sponsored by ADP Ltd.
RESOURCE: International expansion can be a mountain for an HR department and bring complexities that can slow down the transition. Tap into this resource to understand the challenges of international expansion for HR departments and how to approach them.
Posted: 02 May 2018 | Published: 31 Dec 2017

ADP Ltd.

Tech-Savvy and Business-Oriented Human Capital Management of Tomorrow
sponsored by ADP Ltd.
RESOURCE: Download this IDC research report for more on shifting priorities and trends in HR departments, such as how millennials are impacting the need for training and development and how globalization is changing HR processes.
Posted: 02 May 2018 | Published: 31 Jul 2017

ADP Ltd.

The Workforce View in Europe
sponsored by ADP Ltd.
RESOURCE: Employment trends are changing as millennials take over the workforce. For example, just 25% of employees anticipate staying with their current employer until the end of their career. Delve into an ADP study of European employees to understand how worker trends are evolving.
Posted: 01 May 2018 | Published: 31 Dec 2017

ADP Ltd.

Learn More About Employee Engagement and Communications
sponsored by Microsoft
WEBCAST: Learn from Anton Andrews at Microsoft, as well as employees and customers from 6 world-class companies who have driven tremendous success by transforming the way they work.
Posted: 19 Apr 2018 | Premiered: Apr 19, 2018

Microsoft

HR Transformation: Aligning People and Business
sponsored by Oracle Cloud
RESOURCE: Explore the key questions and practical steps HR leaders, their peers, and their teams must address to create a function that is capable of supporting wider organizational strategy.
Posted: 11 Apr 2018 | Published: 30 Dec 2016

Oracle Cloud

Digital Revolution: Moving towards agility
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, read more about Citic Pacific Mining's success, the role of the CIO and chief digital officer at GE, and how Australia is planning to develop its digital competencies.
Posted: 20 Mar 2018 | Published: 21 Mar 2018

ComputerWeekly.com

10 Rules for Creating Online Learning
sponsored by Callidus Software
RESOURCE: Tap into this resource for 10 tips to provide online-based training that can continuously keep your workforce compatible with modern demands.
Posted: 19 Mar 2018 | Published: 19 Mar 2018


Break Down Talent Management System Options
sponsored by Cornerstone OnDemand
EGUIDE: In this expert e-guide, break down the differences between different talent management offerings and find the right package that will keep your employees happy.
Posted: 07 Feb 2018 | Published: 30 Jun 2017

Cornerstone OnDemand

Cars.com Tasks ServiceNow Platform for Speeding Business Processes
sponsored by ServiceNow
CASE STUDY: In this case study, Cars.com needed a way to consolidate its various tools and data into a single system of record. Find out how they leveraged service automation to save 300 hours for HR and over 1,000 hours for IT per year while improving collaboration and data management efforts.
Posted: 19 Jan 2018 | Published: 19 Jan 2018

ServiceNow

Top 10 Australian IT stories of 2017
sponsored by ComputerWeekly.com
EGUIDE: In this review of the top 10 Computer Weekly articles focused on IT in Australia, we look at what the country is doing to improve work productivity, upgrade its supercomputing infrastructure, harness the internet of things to improve business operations and realise its space ambitions.
Posted: 15 Jan 2018 | Published: 15 Jan 2018

ComputerWeekly.com

NetSuite for the CHRO
sponsored by NetSuite
WHITE PAPER: Explore the benefits of moving your HR system to the cloud, where you can gain awareness of employee activities and requirements, as well as ease in new policies and programs.
Posted: 03 Jan 2018 | Published: 31 Dec 2017

NetSuite

Becoming a People Company: The Way to Unlock Fast Track Growth
sponsored by Sage Software
ANALYST REPORT: In this report, explore the growth challenges facing business and HR leaders, and how businesses can work harder to meet the demands of the evolving workforce.
Posted: 04 Dec 2017 | Published: 04 Dec 2017

Sage Software

People Science: 5 Vital Steps to Greater Workforce Visibility
sponsored by Sage Software
RESOURCE: In this resource, discover 5 steps to using people science to improve visibility of your workforce.
Posted: 04 Dec 2017 | Published: 04 Dec 2017

Sage Software

Bright Ideas: Line of Business (IT)
sponsored by Zendesk
CASE STUDY: Discover how companies like Xerox and L'Oreal adapted and refined their customer support offerings to help with their workforce and IT struggles.
Posted: 29 Nov 2017 | Published: 29 Nov 2017

Zendesk

Shifting from Device Management to Workforce Management
sponsored by Dell and Intel
EGUIDE: Download this e-guide to discover how device hyper-convergence, Devices as a Service, virtualization and cloud computing, help organizations better manage their workforces by focusing more on the users, access, identity and data.
Posted: 13 Feb 2018 | Published: 07 Feb 2018

Dell and Intel

Becoming a People Company: The Way to Unlock Fast-Track Growth
sponsored by Sage (UK) Limited
RESOURCE: The workplace and its demands are always changing. That can pose a challenge for attracting, engaging and retaining the best people. This white paper explores survey results of what over 500 HR leaders find to be the best ways to keep up with the industries rapidly changing landscape.
Posted: 17 Nov 2017 | Published: 17 Nov 2017

Sage (UK) Limited
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