Social Networking White Papers, Software Downloads, Definition and Webcasts

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Jun 19, 2013

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Social Networking
DEFINITION: Six degrees of separation is the theory that anyone on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries. The theory was first proposed in 1929 by the Hungarian writer Frigyes Karinthy in a short story called "Chains."In the 1950's, Ithiel de Sola Pool (MIT) and Manfred Kochen (IBM) set out to prove the theory mathematically. … Definition continues below.
Social Networking Reports
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Predictive Analytics Q&A sponsored by ComputerWeekly.com ANALYST BRIEF: In this Q&A interview by TDWI, analyst Fern Halper from Hurwitz & Associates discusses the major trends in predictive analytics. Posted: 01 Jun 2012 \| Published: 01 May 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Data Analytics \| Data Mining \| Data Mining Software \| Data Warehouses \| Predictive Analytics \| Predictive Analytics Software \| Social Computing \| Social Networking \| Structured Data

Gartner: Context-aware computing sponsored by ComputerWeekly.com ANALYST BRIEF: Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. Posted: 01 Jun 2012 \| Published: 01 Jun 2012 TOPICS: Business Intelligence \| CRM Analytics \| Fraud Protection \| Mobile Payments \| Peer-to-Peer Networking \| Smart Phones \| Social Computing \| Social Networking \| Web Analytics

Social Intelligence Approaches to Support Four Core Customer Scenarios sponsored by Hewlett-Packard Limited WHITE PAPER: This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence. Posted: 01 Jun 2012 \| Published: 01 Jun 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Software \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Service \| Social Computing \| Social Networking

Increasing Customer Loyalty: Connected Intelligence & Loyalty sponsored by Hewlett-Packard Limited WEBCAST: Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking. Posted: 01 Jun 2012 \| Premiered: Jun 1, 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Management \| Social Computing \| Social Networking \| Web 2.0

Director of technology offers executive leadership with friendly touch sponsored by Dell and VMware PODCAST: Inside this exclusive podcast interview, hear how Paul Harder, director of technology of the nonprofit agency The Arc Greater Twin Cities, was able to act as an industry role model by taking advantage of the benefits of social media and foster positive relationships with the business. Posted: 24 May 2012 \| Premiered: May 1, 2012 TOPICS: Business Management \| Collaboration \| Leadership \| Social Networking \| Web 2.0

How social media drives business success sponsored by ComputerWeekly.com IT BRIEFING: There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Blogs \| Collaboration \| Communications Systems \| Contact Management \| Social Computing \| Social Networking \| Web Services

Harvey Nash CIO Survey 2012 sponsored by ComputerWeekly.com IT BRIEFING: CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. Posted: 17 May 2012 \| Published: 14 May 2012 TOPICS: Boards of Directors \| Careers \| CEOs \| CIOs \| Compliance Audits \| Data Centers \| Management Training \| Mergers and Acquisitions \| Mobile Device Management \| Outsourcing \| Security \| Social Computing \| Social Networking \| Strategic Planning \| Surveys

DWP: Social Media Strategies and Idea Street sponsored by ComputerWeekly.com PRESENTATION: David Cotterill, head of innovation at the Department for Work & Pensions (DWP), explains how he using social media to help drive innovation in this short presentation. Posted: 01 May 2012 \| Published: 25 Apr 2012 TOPICS: Business Development \| Business Process Automation \| CIOs \| Government Agencies (non-U.S.) \| Management Change \| Public Sector \| Social Computing \| Social Networking

Met Office: The changing role of social media sponsored by ComputerWeekly.com CASE STUDY: Dave Britton, chief press officer of the Met Office, explains how the Met has harnessed social media, in this presentation. Posted: 30 Apr 2012 \| Published: 25 Apr 2012 TOPICS: Blogs \| Internet \| Social Networking \| Video Services \| Web Applications Software

Improving Employee Productivity with Social Tools sponsored by SuccessFactors WHITE PAPER: As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity. Posted: 24 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Services \| Productivity \| Social Networking

The big returns from big data sponsored by ComputerWeekly.com ANALYST REPORT: Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research. Posted: 05 Apr 2012 \| Published: 05 Apr 2012 TOPICS: Business Intelligence \| Data Analytics \| ROI \| Social Computing \| Social Networking

Global lessons in eHealth implementation sponsored by ComputerWeekly.com JOURNAL ARTICLE: This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Posted: 02 Apr 2012 \| Published: 02 Apr 2012 TOPICS: Change Management \| Government Agencies (non-U.S.) \| Health Care Applications Software \| Health Care Industry \| Health Care Software \| Research and Development \| Social Networking

The Quest for Killer SIP Apps sponsored by NACR WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more! Posted: 13 Jun 2012 \| Premiered: May 31, 2012 TOPICS: Application Integration \| Cloud Computing \| CRM \| Instant Messaging \| ISDN \| Mobile Workers \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Tablet PC \| Videoconferences \| VoIP

Using Collaboration Tools for Effective ALM sponsored by IBM EGUIDE: Read this expert e-guide to discover 10 ways that social media allows team members in different locations to collaborate and communicate effectively with each other. Learn how to get started using these new development tools. Posted: 04 Jun 2012 \| Published: 04 Jun 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Collaboration \| Social Computing \| Social Networking

Bringing Order to the Chaos of “Bring Your Own Device” sponsored by Enterasys WHITE PAPER: In order to fully accept the “Bring Your Own Device” (BYOD) trend in your enterprise, it is vital to find a solution that provides security, scalability, centralized policy, and a superior end-user experience. Learn how you can bring order to the chaos of BYOD, plus details of a solution that can help you achieve this. Posted: 01 Jun 2012 \| Published: 30 Apr 2012 TOPICS: Application Performance Management \| Application Security \| Applications Management \| Collaboration \| Data Security \| Endpoint Security \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Operating Systems \| Smart Phones \| Social Networking \| Tablet PC \| VDI

Risk Management: Safeguarding Against a World of Threats sponsored by HP Enterprise Security EBOOK: Access this expert e-book to discover all the different components that make up a comprehensive risk management policy. Uncover the importance of accurate risk management metrics, why governance, risk, and compliance are a unified framework, 4 components your risk management strategy may be missing, and more. Posted: 17 May 2012 \| Published: 01 May 2012 TOPICS: Business Management \| Business Metrics \| Business Process Management \| Compliance Best Practices \| Enterprise Information Management (EIM) \| Governance, Risk, Compliance (GRC) \| Risk Assessment \| Risk Management \| Social Networking

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service sponsored by DMG Consulting WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business. Posted: 16 May 2012 \| Published: 01 Nov 2011 TOPICS: CRM \| CRM Best Practices \| Customer Service \| Social Computing \| Social Networking \| Unstructured Data \| Web 2.0 \| Web Content Management

ABBYY TextGrabber + Translator Mobile App sponsored by ABBYY VIDEO: This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS. Posted: 16 May 2012 \| Premiered: 29 Sep 2011 TOPICS: Application Deployment \| Application Infrastructure \| Applications Software \| Email \| Mobile Device Management \| Mobile Workers \| Smart Phones \| SMS \| Social Networking \| Text Editors

Customer Experience Exchange E-Zine: Taking a swing at social CRM sponsored by SearchCRM EZINE: This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Service \| Customer Service Best Practices \| Data Analytics \| Social Computing \| Social Networking \| Web 2.0

Strategies for Managing Social Networking & Personal Web Use in the Workplace sponsored by Total Defense WHITE PAPER: Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Acceptable Use Policies \| Internet Services \| Security Management \| Security Policies \| Social Networking \| Web Application Security

A Business-Driven Approach to Mobile Enterprise Security sponsored by Juniper Networks, Inc. WHITE PAPER: Prepare your organization for the consumerization of IT and BYOD with the help of this resource. Uncover details about mobile enterprise policy creation, security monitoring, network and security infrastructure, and more. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Access Control \| Access Rights \| CISOs \| Endpoint Security \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Management \| Network Monitoring \| Network Security \| Patch Management \| Remote Access Security \| Remote Users \| Security \| Security Infrastructure \| Security Management \| Security Policies \| Security Threats \| Social Networking \| Wireless Security

Collaboration: RFP Technology Decisions Guide sponsored by SearchUnifiedCommunications.com EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| International Telecommunication Union \| M2M Communications \| Mobile Workers \| SIP \| Social Networking \| Unified Messaging \| VDI \| Videoconferences

Collaboration: Assessing the Business/Technology Issue sponsored by SearchUnifiedCommunications.com EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Videoconferences

The Application Usage and Risk Report sponsored by Palo Alto Networks WHITE PAPER: This Application Usage and Risk Report from Palo Alto Networks provides a global review of enterprise application usage by summarizing network traffic assessments conducted in 1,636 organizations worldwide. View now to uncover key findings so that you can build effective strategies to mitigate the risks inherent in certain application. Posted: 16 Apr 2012 \| Published: 01 Dec 2011 TOPICS: Application Monitoring \| Application Security \| Network Monitoring \| Network Security \| Network Traffic Management \| Security Management \| Social Networking

Solution Note: Enabling the Secure Use of Facebook sponsored by Palo Alto Networks WHITE PAPER: With millions of users, Facebook offers significant opportunities for organizations to conduct research, execute targeted marketing, increase awareness and more. But enabling the use of Facebook introduces a number of security risks. In this paper, uncover how to reap the benefits of social networking while doing it in a safe and secure manner. Posted: 13 Apr 2012 \| Published: 13 Apr 2012 TOPICS: Acceptable Use Policies \| Firewall Appliances \| Internet Security \| Network Security \| Security Management \| Security Threats \| Social Networking

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SOCIAL NETWORKING DEFINITION (continued): … Although they were able to phrase the question (given a set N of people, what is the probability that each member of N is connected to another member via k_1, k_2, k_3...k_n links?), after twenty years they were still unable to solve the problem to their own satisfaction. In 1967, American sociologist Stanley Milgram devised a new way to test the theory, which he called "the small-world problem." He randomly selected people in the mid-West to send packages to a stranger located in Massachusetts. The senders knew the recipient's name, occupation, and general location. They were instructed to send …
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