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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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A New User's Guide: Optimizing Your Video Network Performance
sponsored by Vyopta
EBOOK: In order to optimize your video network performance in UC/video environments, you need the right analytics tools for your enterprise. This e-book discusses several solutions and key insights for those enterprises new to video collaboration analytics (such as how to optimize diverse, multi-vendor video networks).
Posted: 03 Aug 2015 | Published: 03 Aug 2015

Vyopta

5 Ways to Cut Costs While Improving Mobile Collaboration
sponsored by BlackBerry
WEBCAST: How can companies invest in enterprise mobility to boost collaboration, when they're simultaneously exploring ways to reduce costs? This webcast explores five key areas where businesses can optimize their IT spending. Unlock strategies that will help you cut costs while improving mobile collaboration productivity.
Posted: 13 Jul 2015 | Premiered: Jul 13, 2015

BlackBerry

Embracing the Changing Face of Communications Technology
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper and discover how new communications technology can provide seamless mobile communication, a scalable and flexible foundation for communication, and simple migration with minimal disruption.
Posted: 13 Jul 2015 | Published: 13 Jul 2015

Vodafone/Cisco

Migrating to Google Apps for Work: An Inside Look at How Enterprises Go Google
sponsored by Cloud Sherpas
WHITE PAPER: This white paper can show you how to quickly and efficiently migrate from your legacy system to Google apps for work.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

Cloud Sherpas

NEC Cloud Collaboration
sponsored by NEC
WHITE PAPER: This white paper discusses the benefits of building a powerful collaborative environment for your workforce and introduces a way to go about it.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

NEC

The Road to Cloud UC and Collaboration
sponsored by NEC
RESEARCH CONTENT: This report analyses the Australian business communications landscape and suggests alternative approaches when moving from simple voice communications to modern Unified Communications (UC) and collaboration.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

NEC

What's New in IP Office Manager Release 9.1?
sponsored by Global Knowledge
WHITE PAPER: Use this white paper to help you prepare to install and administer IP Office Manager 9.1.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Global Knowledge

The Road to Cloud UC and Collaboration Video
sponsored by NEC
VIDEO: This short video makes a strong case for using the cloud for your UC&C going forward.
Posted: 26 Jun 2015 | Premiered: 23 Jun 2015

NEC

Solutions to Help You Unite Your Workforce Through Collaboration
sponsored by Verizon
PRODUCT OVERVIEW: This fact sheet describes a powerful productivity and collaboration solution that could do wonders for your enterprise.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Verizon

IR Prognosis for UC Performance Management Recommended Solution of Choice
sponsored by IR
VIDEO: Access this short video to how one organization feels about their VoIP monitoring solution and all that it has done to improve their IP Telephony.
Posted: 02 Jun 2015 | Premiered: 02 Jun 2015

IR

Interview with Thomas Pöett and Hans Jörg Friedrich from IR Discussing Delivering UC Solutions
sponsored by IR
VIDEO: Access this video to see an interview where two managers discuss how they work together to develop and deploy a UC solution.
Posted: 02 Jun 2015 | Premiered: 02 Jun 2015

IR

Solving Contact Center Crises Before they Happen
sponsored by IR
WHITE PAPER: This white paper explores how to detect and solve contact center problems before they affect customers.
Posted: 29 May 2015 | Published: 17 Dec 2014

IR

6 Benefits of Unified Communications as a Service
sponsored by XO Communications
WHITE PAPER: Read this white paper to learn about a hosted Unified Communications as a Service (UCaaS) offering that lets you focus on your core business. Listed are six benefits of a UCaaS hosted solution.
Posted: 27 May 2015 | Published: 27 May 2015

XO Communications

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Building a More Reliable Network in the Digital Age
sponsored by XO Communications
WEBCAST: Access this short video now to learn how you can upgrade to a future-proof network with unified communications for greater visibility and control over bandwidth.
Posted: 08 May 2015 | Premiered: Apr 24, 2015

XO Communications

Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Unified Communications: Top Trends and Tips
sponsored by ShoreTel
EGUIDE: Read more to learn how you can keep up with the latest UC information and make informed decisions for your enterprise strategy.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

ShoreTel

Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

An Upgrade Path to Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: Read this brief white paper to discover how nterprises are taking advantage of the benefits of cloud unified communications without losing the quality of their old systems.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Voice and SMS Customer Interactions: Unified Communications does it all
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper discusses the shift from voice to SMS and how SMS can be easily integrated into a business.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Web Real-Time Communication: It’s all about the context
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper looks at what benefits WebRTC will truly bring.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Unified Communications Security Measures: Ensuring Peace of Mind
sponsored by ThinkingPhones
WHITE PAPER: This white paper discusses the essential security features all unified communications should have.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Unified Communications: Providing Quality of Service over Any Connection
sponsored by ThinkingPhones
WHITE PAPER: This resource tells the story of one unified communications provider and how they have evolved to meet the needs of mobility.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

How to Use Personal UC to Drive Competitive Advantage
sponsored by ShoreTel
WEBCAST: View this webcast to learn how ShoreTel cloud applications can make your company more efficient.
Posted: 13 Mar 2015 | Premiered: Mar 13, 2015

ShoreTel
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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