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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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Achieving Cost and Resource Savings with Unified Communications
sponsored by Microsoft Corporation India Pvt Ltd
WHITE PAPER: Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: 20 Nov 2009 | Published: 20 Nov 2009


Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment
sponsored by Microsoft
WHITE PAPER: This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.
Posted: 19 Nov 2009 | Published: 19 Nov 2009


Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls
sponsored by Sprint
EGUIDE: Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
Posted: 13 Nov 2009 | Published: 13 Nov 2009


Videoconferencing Best Practices: Leveraging The Value of a Total Solution
sponsored by TANDBERG
WHITE PAPER: As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
Posted: 12 Nov 2009 | Published: 12 Nov 2009


Extending Video Beyond The Boardroom
sponsored by TANDBERG
ESSENTIAL GUIDE: The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.
Posted: 12 Nov 2009 | Published: 12 Nov 2009


An Emerging Triple Play: Video Communications, Managed Services and Unified Communications
sponsored by TANDBERG
WHITE PAPER: An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
Posted: 12 Nov 2009 | Published: 12 Nov 2009


Roadmap to UC Projects that Reap Rewards
sponsored by SearchUnifiedCommunications.com E-Books
EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Posted: 09 Nov 2009 | Published: 09 Nov 2009


Networking Solutions Resource Center
sponsored by Cisco Systems, Inc.
RESOURCE CENTER: This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.
Posted: 06 Nov 2009 | Published: 06 Nov 2009


Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan
sponsored by Global Knowledge
WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: 06 Nov 2009 | Published: 06 Nov 2009


How to develop the right skills to make selling UC profitable for your business
sponsored by Catalyst Telecom
EGUIDE: Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: 05 Nov 2009 | Published: 05 Nov 2009


Reality Check: Five Things You Should Know About SIP
sponsored by Catalyst Telecom
PODCAST: In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Posted: 02 Nov 2009 | Premiered: 02 Nov 2009


Catalyst Telecom and Avaya Solutions Guide
sponsored by Catalyst Telecom
EBOOK: Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
Posted: 30 Oct 2009 | Published: 30 Oct 2009


Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009


True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
sponsored by Sprint
ANALYST REPORT: The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
Posted: 20 Oct 2009 | Published: 20 Oct 2009


Unified communications and collaboration in action
sponsored by IBM
PRODUCT DEMO: Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.
Posted: 05 Oct 2009 | Published: 05 Oct 2009


Top 6 Reasons to Choose IBM for Collaboration
sponsored by IBM
WEBCAST: IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess.
Posted: 05 Oct 2009 | Premiered: 05 Oct 2009


Discover your Collaboration Destiny
sponsored by IBM
PRODUCT DEMO: Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.
Posted: 05 Oct 2009 | Published: 05 Oct 2009


Lotus Sametime Trial
sponsored by IBM
TRIAL SOFTWARE: Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
Posted: 05 Oct 2009 | Published: 05 Oct 2009


IP Telephony without Migration Migraines
sponsored by Cisco Systems, Inc.
WEBCAST: Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
Posted: 02 Oct 2009 | Premiered: 02 Oct 2009


Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications
sponsored by Microsoft
CASE STUDY: This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
Posted: 21 Sep 2009 | Published: 21 Sep 2009


Online Services Delivers Enterprise-class Communications to Growing Retail Business
sponsored by Microsoft
CASE STUDY: This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.
Posted: 18 Sep 2009 | Published: 18 Sep 2009


Triumphing Over the Information Maze
sponsored by Microsoft
WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: 15 Sep 2009 | Published: 15 Sep 2009


Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits
sponsored by Avaya
WHITE PAPER: As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
Posted: 14 Sep 2009 | Published: 14 Sep 2009


Developing a Unique Unified Communications Strategy
sponsored by Hewlett-Packard Company
WHITE PAPER: This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
Posted: 14 Sep 2009 | Published: 14 Sep 2009


PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 2
sponsored by IBM
PODCAST: In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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