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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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Nectar UC Monitoring and Performance Management for Cisco
sponsored by Nectar Corp
VIDEO: In this video, gain a stronger understanding how your organization can transform its UC strategy to gain a valuable ROI.
Posted: 16 Nov 2017 | Premiered: 16 Nov 2017

Nectar Corp

The Role of Cloud Applications on your UCC Strategy
sponsored by ShoreGroup
EGUIDE: In this e-guide, gain a better understanding of the evolution of team collaboration tools and how messaging-centric cloud applications have the potential to add value to your organization. Then, learn from 4 IT network pros on the benefits they see in organization collaboration software and the products they use.
Posted: 08 Nov 2017 | Published: 08 Nov 2017

ShoreGroup

Unified Team Communications: Tomorrow's Digital Plant
sponsored by Motorola, Inc.
EBOOK: In this e-book, uncover eye-opening statistics from Motorola's 2017 survey about today's communications structure in the manufacturing industry. Learn from 500+ respondents about the importance of aligning your UC strategy with your business needs.
Posted: 08 Nov 2017 | Published: 03 Nov 2017

Motorola, Inc.

Transforming Data & Video Information Intro Intelligence
sponsored by Motorola, Inc.
RESEARCH CONTENT: In this 2017 Pennenergy & Motorola survey report, discover how today's oil, gas, and power organizations are purchasing and financing security-related technology to help improve their ROI and expand new business opportunities.
Posted: 07 Nov 2017 | Published: 07 Nov 2017

Motorola, Inc.

Leveraging Radio Networks for Industrial Internet of Things Communication
sponsored by Motorola, Inc.
WHITE PAPER: In this white paper discover to maximize productivity and safety with added communication technology to your mission-critical radio system.
Posted: 07 Nov 2017 | Published: 07 Nov 2017

Motorola, Inc.

Digital Transformation Ushers in a New era of Communications
sponsored by Vonage
WHITE PAPER: In the white paper, take a closer look at how your organization can start its journal to contextual communications by not only shifting UC to the cloud but building communications-enabled applications with CPaaS.
Posted: 06 Nov 2017 | Published: 31 Aug 2017

Vonage

Business Communications Transformation: Best-in-Class Communications can be a Competitive Advantage
sponsored by Vonage
WHITE PAPER: In this IDC white paper, learn how companies across different industries are seeking to improve their UC maturity to help improve customer experience and bottom-line business results.
Posted: 06 Nov 2017 | Published: 31 Oct 2017

Vonage

Industrial Internet of Things for Smart and Secure Siren Solutions
sponsored by Motorola, Inc.
WHITE PAPER: In this white paper, find out how Motorola can help your community better collect, analyze, and share real-time event-specific information from your siren alerting system.
Posted: 06 Nov 2017 | Published: 06 Nov 2017

Motorola, Inc.

The Route to Unified Team Communications
sponsored by Motorola, Inc.
RESEARCH CONTENT: Read this Motorola Transportation and Logistics Communications survey provides timely insights into the trends and challenges impact unified team communications. Then, find out how manufacturers are future-proofing their UC strategies.
Posted: 06 Nov 2017 | Published: 06 Nov 2017

Motorola, Inc.

SD-WAN for UCAAS: Optimizing Bandwidth on any Network
sponsored by Vonage
WHITE PAPER: In this white paper, take a closer look at the impact of implementing SD-WAN technology for UCaaS and how it aligns with your cloud-based needs.
Posted: 03 Nov 2017 | Published: 03 Nov 2017

Vonage

The Future of Unified Communications
sponsored by ShoreGroup
RESOURCE: As unified communications (UC) and collaboration technology is growing in popularity, your organization needs to be prepared. In this resource, learn how to future-proof your UC strategy.
Posted: 01 Nov 2017 | Published: 24 Oct 2017

ShoreGroup

Welcome to the UCaaS Era
sponsored by Windstream Communications
WHITE PAPER: Access this white paper to learn how you can utilize UCaaS to improve your organization's productivity, drive innovation and help you stay ahead of the competition. Then, find out how to choose a UCaaS provider that can meet your needs for ongoing success.
Posted: 27 Oct 2017 | Published: 27 Oct 2017

Windstream Communications

Jargon Buster Guide to Unified Communications
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
Posted: 26 Oct 2017 | Published: 26 Oct 2017

ComputerWeekly.com

Learn about the benefits of SD-WAN for UC
sponsored by LiveAction
EGUIDE: SD-WAN can help organizations meet UC's bandwidth needs. Networking expert, Carrie Higbie, explains the benefits of SD-WAN in improving your network's efficiency for better UC performance. Read on to gain her valuable insight.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

LiveAction

How SD-WAN Boosts Aggregate Bandwidth for UC Functions
sponsored by LiveAction
EGUIDE: In this e-guide, Terry Slattery explains how an SD-WAN uses smart controllers to collect a set of WAN links to promote reliable UCC functions.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

LiveAction

Uncover the 3 Steps to Managing Skype for Business Call Quality
sponsored by LiveAction
EGUIDE: Our expert from Nemertes Research explains the 3 key steps to managing Skype for Business call quality to ensure the best end-user experience and voice performance.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

LiveAction

How Slack Improved Communications, CX
sponsored by Zendesk
CASE STUDY: San Francisco-based communications company Slack needed a more effective way of communicating. More than just software, they wanted to invest in an experience that would leave a positive impact on their customers. Learn how they shrunk response time, improved support and more.
Posted: 24 Oct 2017 | Published: 24 Oct 2017

Zendesk

4 Reasons your Business Needs Video Conferencing
sponsored by Logitech Inc.
VIDEO: In this brief video, uncover 4 ways that video conferencing solutions can be the answer to your organizations mobility problems.
Posted: 20 Oct 2017 | Premiered: 14 Jul 2017

Logitech Inc.

The IVR Playbook: Guide to choosing, designing and delivering an IVR Platform
sponsored by Genesys
EBOOK: In this e-book, learn how to look critically at your interactive voice response system (IVR) to deliver a strong customer experience. Then find out how taking the appropriate re-evaluation steps can help your organization achieve a positive ROI, while building customer loyalty.
Posted: 20 Oct 2017 | Published: 20 Oct 2017

Genesys

Run Skype for Business as a Secure Virtual App —with a Great User Experience
sponsored by Citrix
WHITE PAPER: Download this white paper to discover how virtualizing Skype for Business can increase security, user experience and more.
Posted: 18 Oct 2017 | Published: 18 Oct 2017

Citrix

Business Communications Essentials for Digital Transformation
sponsored by West UC
WHITE PAPER: In this white paper, learn how secure, private, and reliable business communications deliver a competitive advantage. Then, gain a better understanding of the top criteria to consider for UC providers.
Posted: 17 Oct 2017 | Published: 17 Oct 2017

West UC

Enhancing Skype Quality through QoS and the Network
sponsored by LiveAction
EBRIEF: In this e-brief, learn the impact the network has on Skype and how to prevent common issues that interrupt your productivity with QoS.
Posted: 11 Oct 2017 | Published: 11 Oct 2017

LiveAction

Wainhouse Huddle Rooms Ebook
sponsored by Logitech Inc.
EBOOK: In this e-book, Wainhouse Research surveyed 175 employees to help organizations gain a stronger understanding of end-user experience and preferences when conferencing from a huddle room.
Posted: 06 Oct 2017 | Published: 30 Sep 2017

Logitech Inc.

Make the Most of your Microsoft Investment
sponsored by Logitech Inc.
INFORMATION CENTER: This resource helps you learn 3 ways to increase your ROI with video collaboration technology that supports your current Microsoft Office 365/Skype for Business investments to create better meeting experiences.
Posted: 04 Oct 2017 | Published: 04 Oct 2017

Logitech Inc.

Contact Centers: How Gartner's Criteria Shook Up Vendor Rankings
sponsored by Five9
EGUIDE: Uncover why organizations are shifting to contact center as a service (CCaS) to replace their current infrastructure.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Five9
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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