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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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UCaaS-to-SaaS Cooperation Offers Competitive Edge
sponsored by SearchNetworking.com
EZINE: In this edition of Network Evolution, find out how integrating your unified communications platform with mission-critical enterprise applications like Salesforce can provide significant competitive advantage by reducing human error and offering new insight into customer behavior.
Posted: 01 Dec 2016 | Published: 01 Dec 2016

SearchNetworking.com

Take the Work Out of Working Together with More Efficient Collaboration
sponsored by Microsoft
RESOURCE: This infographic illustrates the value of real-time document co-authoring and collaboration, as evidenced by one tool which streamlines communications between both the remote and in-office workforce. Download now to reclaim collaboration efficiency.
Posted: 18 Nov 2016 | Published: 18 Nov 2016

Microsoft

The Connected Enterprise: Unify Communications to Manage Beyond the Remote Workforce
sponsored by Arkadin + BlueJeans
WHITE PAPER: The modern workplace no longer requires the whole team to be physically present. Email, video and instant messaging/social networking allow for almost instantaneous sharing of ideas. Learn how to manage your remote workforce by unifying these channels, and providing remote access to data while maintaining compliance.
Posted: 18 Nov 2016 | Published: 18 Nov 2016

Arkadin + BlueJeans

Costs Down, Productivity Up: Adecco Transforms Employee Engagement
sponsored by Optus
CASE STUDY: Download this case study to learn how you can transform employee collaboration using a fully managed unified communications as a service (UCaaS) solution that promotes highly available voice, video, instant messaging, web conferencing, and mobility.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

Optus

Communication Integration Drives Business App Productivity
sponsored by Hewlett Packard - Intel Xeon
EGUIDE: Integrating communication into your business applications can make your life easier. Learn how pairing mobility and the cloud create the perfect opportunity for communication integration and discover the benefits of integrating communication into your business applications.
Posted: 18 Aug 2016 | Published: 16 Aug 2016

Hewlett Packard - Intel Xeon

How to Leverage Video Conferencing in the Enterprise
sponsored by Cisco
EGUIDE: This e-guide shows how you can best utilize video conferencing and collaboration technology while circumventing the worst challenges that arise from video adoption.
Posted: 24 Aug 2016 | Published: 22 Aug 2016

Cisco

Telemedicine Technology and Patient Engagement Initiatives
sponsored by Avaya TSG
EGUIDE: This expert e-guide highlights how telemedicine technology enables patient care and engagement, and how unified communications (UC) systems are becoming an attractive part of a telemedicine initiative for healthcare providers.
Posted: 22 Aug 2016 | Published: 17 Aug 2016

Avaya TSG

Picking Your Best Path to VoIP
sponsored by Avaya CenturyLink
RESOURCE: Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.
Posted: 07 Jul 2016 | Published: 07 Mar 2016

Avaya CenturyLink

Making the Financial Case for Hosted VoIP
sponsored by Avaya CenturyLink
RESOURCE: Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.
Posted: 07 Jul 2016 | Published: 05 Apr 2016

Avaya CenturyLink

Don't Run A 21st Century Business With 20th Century Phones
sponsored by Avaya CenturyLink
RESOURCE: Explore the top 5 business benefits you will receive by making the switch to VoIP from PBX—fulfilling the need for higher performance standards, simpler network operations, and seamless incorporation of new communications apps. Read on to see why you should consider VoIP.
Posted: 07 Jul 2016 | Published: 22 Apr 2016

Avaya CenturyLink

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya TSG
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

SMBs Transform Contact Center, Customer Experience with Collaborative UC
sponsored by Avaya TSG
DATA SHEET: Empower your organization with the feature-rich functionality and scalability of cloud. Discover how to mobilize your workforce, thereby producing a seamless customer and patient experience, by leveraging a unified communications platform that unites telephony, messaging, conferencing, ACD, video and UC.
Posted: 06 Jul 2016 | Published: 06 Jul 2016

Avaya TSG

How VoIP Delivers Tangible Business Benefits: A Case for Implementation
sponsored by Avaya CenturyLink
RESOURCE: Discover how to improve employee productivity and enhance customer experience—within IT's budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits, overcoming aging network infrastructure.
Posted: 05 Jul 2016 | Published: 02 May 2016

Avaya CenturyLink

Utah State University Realizes Big Savings by Upgrading to VoIP
sponsored by Avaya CenturyLink
CASE STUDY: Learn how to save your organization thousands of dollars by upgrading older TDM systems to VoIP—recovering productive hours from IT staff to put toward new initiatives. Integrate VoIP into your modern digital infrastructure to unify communications and mobilize your workforce for even greater productivity.
Posted: 05 Jul 2016 | Published: 16 May 2016

Avaya CenturyLink

Why Moving to VoIP Makes Business Sense (and Produces Cents)
sponsored by Avaya CenturyLink
RESOURCE: Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.
Posted: 05 Jul 2016 | Published: 24 May 2016

Avaya CenturyLink

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Should You Upgrade to 802.11ac Wireless LAN?
sponsored by Rogers Communications, Inc.
EGUIDE: This e-guide discusses the questions LAN managers should ask themselves to determine if they need to upgrade to 802.11ac wireless LAN, as well as the pros and cons of doing so.
Posted: 29 Mar 2016 | Published: 25 Mar 2016

Rogers Communications, Inc.

Moving UC to the Cloud
sponsored by Carousel Industries
EGUIDE: This e-guide provides an overview of unified communications as a service (UCaaS), including the companies that offer UCaaS, the services that are involved, the key benefits, and reasons you should consider UCaaS for your business.
Posted: 23 Feb 2016 | Published: 09 Feb 2016

Carousel Industries

Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
sponsored by Carousel Industries
EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Hosted IP Telephony Market is Reaching Mass Adoption
sponsored by Carousel Industries
EGUIDE: This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
Posted: 15 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Shopping for a UC Cloud Services Provider
sponsored by Carousel Industries
EGUIDE: This e-guide discusses the UC cloud services market and the factors you should consider to find the most appropriate UC provider for your enterprise.
Posted: 15 Feb 2016 | Published: 09 Feb 2016

Carousel Industries

Assure Your Delivery of Quality UC Service with Network and Data Center Visibility
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will discover how to swiftly resolve problems that affect your UC with a service assurance platform that offers end-to-end networking and data center visibility. Tune in to pinpoint the cause of your UC problems by addressing voice and video media impairments.
Posted: 21 Dec 2015 | Premiered: 21 Dec 2015

NetScout Systems, Inc.

Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Case Study: Bank Improves Customer Experience with a Better Call Center
sponsored by NetScout Systems, Inc.
CASE STUDY: Access this case study to discover how one bank pinpointed the root of its call center issues and ensured constant uptime, fast service, and a positive customer experience.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

NetScout Systems, Inc.
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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