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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, and Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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Networking Solutions Resource Center
sponsored by Cisco Systems, Inc.
RESOURCE CENTER: This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.
Posted: 06 Nov 2009 | Published: 06 Nov 2009


Live Chat: Unified Messaging features of Exchange 2010
sponsored by Microsoft
WEBCAST: Join IT Knowledge Exchange for a LIVE chat hosted by Microsoft Unified Messaging and Exchange experts Frank Byrum, Ed Banti, and Yesim Koman. Sign up for a reminder today and join our chat LIVE on November 12th from 11AM EST to 2PM EST.
Posted: 06 Nov 2009 | Premieres: 06 Nov 2009


Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan
sponsored by Global Knowledge
WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: 06 Nov 2009 | Published: 06 Nov 2009


How to develop the right skills to make selling UC profitable for your business
sponsored by Catalyst Telecom
EGUIDE: Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: 05 Nov 2009 | Published: 05 Nov 2009


Reality Check: Five Things You Should Know About SIP
sponsored by Catalyst Telecom
PODCAST: In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Posted: 02 Nov 2009 | Premiered: 02 Nov 2009


Catalyst Telecom and Avaya Solutions Guide
sponsored by Catalyst Telecom
EBOOK: Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
Posted: 30 Oct 2009 | Published: 30 Oct 2009


Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009


True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
sponsored by Sprint
ANALYST REPORT: The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
Posted: 20 Oct 2009 | Published: 20 Oct 2009


Unified communications and collaboration in action
sponsored by IBM
PRODUCT DEMO: Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.
Posted: 05 Oct 2009 | Published: 05 Oct 2009


Top 6 Reasons to Choose IBM for Collaboration
sponsored by IBM
WEBCAST: IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess.
Posted: 05 Oct 2009 | Premiered: 05 Oct 2009


Discover your Collaboration Destiny
sponsored by IBM
PRODUCT DEMO: Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.
Posted: 05 Oct 2009 | Published: 05 Oct 2009


Lotus Sametime Trial
sponsored by IBM
TRIAL SOFTWARE: Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
Posted: 05 Oct 2009 | Published: 05 Oct 2009


IP Telephony without Migration Migraines
sponsored by Cisco Systems, Inc.
WEBCAST: Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
Posted: 02 Oct 2009 | Premiered: 02 Oct 2009


Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications
sponsored by Microsoft
CASE STUDY: This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
Posted: 21 Sep 2009 | Published: 21 Sep 2009


Online Services Delivers Enterprise-class Communications to Growing Retail Business
sponsored by Microsoft
CASE STUDY: This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.
Posted: 18 Sep 2009 | Published: 18 Sep 2009


Triumphing Over the Information Maze
sponsored by Microsoft
WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: 15 Sep 2009 | Published: 15 Sep 2009


The Business Value of Unifying Communications: Avaya and HP ProCurve
sponsored by Avaya
WHITE PAPER: As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
Posted: 14 Sep 2009 | Published: 14 Sep 2009


Developing a Unique Unified Communications Strategy
sponsored by Hewlett-Packard Company
WHITE PAPER: This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
Posted: 14 Sep 2009 | Published: 14 Sep 2009


PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 2
sponsored by IBM
PODCAST: In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009


PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 3
sponsored by IBM
PODCAST: This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009


HP Unified Communications: Simplifying The Journey
sponsored by Hewlett-Packard Company
WHITE PAPER: As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
Posted: 10 Sep 2009 | Published: 10 Sep 2009


Converging Voice and IT Networks to Mobilize the Enterprise
sponsored by Hewlett-Packard Company
WHITE PAPER: Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
Posted: 10 Sep 2009 | Published: 10 Sep 2009


Getting There From Here: Delivering Unified Communications to Your Organization - Part 2
sponsored by IBM
WEBCAST: In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
Posted: 10 Sep 2009 | Premiered: 10 Sep 2009


Convergence That Makes Sense - Bringing Together Voice and Data Networks
sponsored by Hewlett-Packard Company
WHITE PAPER: Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.
Posted: 10 Sep 2009 | Published: 10 Sep 2009


PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 1
sponsored by IBM
PODCAST: This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
Posted: 10 Sep 2009 | Premiered: 10 Sep 2009

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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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