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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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Communicate and Collaborate Your Way
sponsored by SPS Commerce, Inc.
WHITE PAPER: This 3 page resource discusses one UC&C process that offers a team of consultants who will help you deploy a collaboration environment, regardless of your scale or individual peculiarities.
Posted: 06 Feb 2016 | Published: 31 Dec 2014


Discover The SPS Advantage
sponsored by SPS Commerce, Inc.
WHITE PAPER: This product overview argues that by integrating collaboration into everyday operations, organizations will achieve a host of benefits. By embracing new advances in communications technology, early adopters will gain a serious competitive edge over their rivals.
Posted: 04 Feb 2016 | Published: 04 Feb 2016


Solve Performance Issues Impacting Citrix-based Services with Real-Time Analytics
sponsored by Citrix and Netscout
TRANSCRIPT: In this transcript, you will explore service assurance challenges impacting IT professionals that manage critical business applications and unified communications (UC) by leveraging the network.. Get access now to discover how to gain a holistic view of the infrastructure to enable collaboration.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

Citrix and Netscout

An Exclusive Guide to Using VOIP to Improve Healthcare Processes
sponsored by 8x8, Inc.
EGUIDE: In this expert e-guide, you will discover the 10 most transformative ways VoIP systems improve clinical processes. Access this guide now to understand the benefits of tightly integrated VoIP implementation.
Posted: 05 Jan 2016 | Published: 05 Jan 2016

8x8, Inc.

Assure Your Delivery of Quality UC Service with Network and Data Center Visibility
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will discover how to swiftly resolve problems that affect your UC with a service assurance platform that offers end-to-end networking and data center visibility. Tune in to pinpoint the cause of your UC problems by addressing voice and video media impairments.
Posted: 21 Dec 2015 | Premiered: 21 Dec 2015

NetScout Systems, Inc.

Empowering User Collaborative Experiences with Voice and Video
sponsored by Polycom, Inc.
WHITE PAPER: This white paper surveys a host of voice and video collaboration solutions that will enable highly intuitive, secure, and scalable personal and group collaboration. Continue reading to learn how to drive interoperability in your organization.
Posted: 15 Dec 2015 | Published: 19 Aug 2015

Polycom, Inc.

Business VoIP Services Market to Reach $35 billion by 2018
sponsored by Carousel Industries
EGUIDE: This white paper talks about the inevitable trend towards enterprise adoption of VoIP and UC services, and why the market is expected to grow so quickly.
Posted: 10 Dec 2015 | Published: 10 Dec 2015

Carousel Industries

The Basics of UCaaS
sponsored by 8x8, Inc.
EGUIDE: This expert e-guide explains the importance of calculating the ROI of your project before you deploy, and how the terms 'UC as a service (UCaaS)' and 'cloud UC' are used in the industry.
Posted: 10 Dec 2015 | Published: 10 Dec 2015

8x8, Inc.

Lessons Learned from Moving Communication & Collaboration Solutions to the Cloud
sponsored by Carousel Industries
WHITE PAPER: This white paper is designed to help anyone considering a move to the cloud know what to consider before deployment, including evaluation of cloud models, assessment of true costs, and features and functionality inventory.
Posted: 09 Dec 2015 | Published: 09 Dec 2015

Carousel Industries

Vendor Comparison: Selecting Collaboration Technologies
sponsored by Polycom, Inc.
WHITE PAPER: This white paper serves a guide in selecting the right unified communications technologies for your business, and outlines several conference room-ready sound stations and telephones to fit your organization.
Posted: 06 Dec 2015 | Published: 24 Apr 2015

Polycom, Inc.

Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Case Study: Bank Improves Customer Experience with a Better Call Center
sponsored by NetScout Systems, Inc.
CASE STUDY: Access this case study to discover how one bank pinpointed the root of its call center issues and ensured constant uptime, fast service, and a positive customer experience.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

NetScout Systems, Inc.

A Guide to UC Cloud Services Providers and Their Security Measures
sponsored by Carousel Industries
EGUIDE: In this expert e-guide, you will discover the best practices for deploying cloud-based UC platforms. Read this exclusive guide now to assuage your UC fears about encryption and multi-tenancy, and bolster your UC cloud platform security.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Carousel Industries

An Expert Guide to the Best Practices for Cloud-Based UC
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will discover why cloud UC best fits today's mobile workforce, and why enterprises are moving beyond premises-based UC hardware and choosing cloud-based UC technology.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Carousel Industries

How to Take Advantage of UC Applications
sponsored by TechTarget
RESOURCE: There seems to be a disconnect between UC applications and how employees do their jobs. In our new technical guide, explore the shift in UC toward application platforms, the expansion of UC in mobile app development, and more.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

TechTarget

Expert E-Guide: Why Enterprises Favor Managed Video-Conferencing Services
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn why enterprises are turning to service providers for managed video-conferencing services. Access this expert guide to mitigate risk and lower your collaboration operational costs.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Carousel Industries

Global Technology Innovator Assures Unified Communications Services Performance
sponsored by NetScout Systems, Inc.
CASE STUDY: In this white paper, learn how you can foster effective internal communication and collaboration, and optimize environments with voice and video monitoring.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Manage Voice, Video Communications in Call Centers with a UC Platform
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this white paper, learn how unified communications technologies can help your organization better utilize converged IT infrastructure and how to ensure high media quality and streamline interactions.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Bring Security and Efficiency to Healthcare with Cloud Communications
sponsored by 8x8, Inc.
WHITE PAPER: This white paper explains how cloud computing can help you more efficiently share patient information without putting any of that sensitive data at risk.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

8x8, Inc.

Making the Most of Microsoft Lync
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: Enterprises are investing in collaboration tools to improve productivity and communications. Users adapt to these solutions and quickly become intolerant of delays and disruptions, thus rapid triage and restoration of services becomes a necessity.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Promote Better Business Communications by Improving Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this white paper, discover how to source the root cause of your voice and video call quality problems. Read on to learn more about a UC server that provides a holistic view of user experience for all converged IP-based services to help maintain user satisfaction.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Maximize the Value of Your Huddle Room with UC Collaborative Technologies
sponsored by Polycom, Inc.
WHITE PAPER: This research study highlights the value and importance of huddle rooms, often mismanaged and under-appreciated small meeting spaces. Read now to discover why small spaces are a source of confusion for AV and VC professionals.
Posted: 24 Nov 2015 | Published: 31 Oct 2015

Polycom, Inc.

Take Team Collaboration to the Next Level: A UC Webcast Series
sponsored by Polycom, Inc.
WEBCAST: In this four-part webcast series, you will discover how to take your team collaboration to the next level by upgrading your conference phone, mobilizing meeting spaces, and driving presence in your organization.
Posted: 24 Nov 2015 | Premiered: Nov 24, 2015

Polycom, Inc.

Enterprise Cloud Communications: Run Your Business at Customer Speed
sponsored by 8x8, Inc.
VIDEO: In this video, you will learn how to combine the power of Salesforce with an enterprise cloud communications platform to deliver highly personalized customer service. Learn how to empower enterprise collaboration with the utmost security and availability by tuning in now.
Posted: 24 Nov 2015 | Premiered: 28 Jul 2015

8x8, Inc.

Determine Your Unified Communications ROI Based on Industry
sponsored by 8x8, Inc.
RESOURCE: In this resource, you will learn how to calculate your business's potential ROI gained from implementing a unified communications platform. Access this resource now to determine the specific numbers behind this ROI based on your individual business.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

8x8, Inc.
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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