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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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Specialists On Call - Telemedicine Analytics Case Study
sponsored by Vyopta
CASE STUDY: Identify one collaboration tool that was successfully used to deploy a telemedicine solution.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

Vyopta

How to Take Advantage of UC Applications
sponsored by TechTarget
RESOURCE: There seems to be a disconnect between UC applications and how employees do their jobs. In our new technical guide, explore the shift in UC toward application platforms, the expansion of UC in mobile app development, and more.
Posted: 24 May 2016 | Published: 30 Nov 2015

TechTarget

IR Prognosis Case Study: Client Services Center Receives UC&C Revamp
sponsored by IR
CASE STUDY: In this case study, discover how to create a more consumer-friendly collaboration experience with your own world-class contact center system. Read on to enable a complete IP communications view of all components in your contact center environment, while boosting customer satisfaction and achieving SLAs.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Unify Your Business with Unified Communications
sponsored by IR
WHITE PAPER: Examine the top challenges faced by unified communications professionals with deploying Skype for Business. Uncover ways to enhance performance, user experience, and cost issues, as well as four measures for successful UC deployments.
Posted: 10 May 2016 | Published: 10 May 2016

IR

UC Case Study: Blue Ridge Community and Technical College
sponsored by SPS Commerce, Inc.
CASE STUDY: This short case study discusses how a technical college near Washington D.C. upgraded its telephony system to include more unified communications capabilities in order maintain productive, seamless connections with their satellite campuses.
Posted: 06 May 2016 | Published: 31 Dec 2013


Risk or Reward? UC, IM, and Social Media in the Pharmaceutical Industry
sponsored by Actiance
WHITE PAPER: For pharmaceutical companies, the reward from social channels is high, but they must mitigate the risk in order to make it worth using. Learn how to capture and archive all content from social channels to stay in line with corporate governance and regulatory requirements.
Posted: 25 Apr 2016 | Published: 25 Apr 2016

Actiance

What’s the Real Value Behind UC?
sponsored by Mitel Networks Limited
WHITE PAPER: This paper explores the most popular reasons for committing to a UC future, and how different organizations have gained real value out of UC strategies.
Posted: 18 Apr 2016 | Published: 31 Dec 2015

Mitel Networks Limited

Case Study: Home Health Org Gets Voice and Video Communication Makeover
sponsored by Zoom Video Communications
CASE STUDY: Access this case study to examine how BAYADA Home Health Care integrated a new cloud video conferencing platform to increase collaboration efficiency without exponentially raising costs. Read on to learn how you can leverage the cloud to foster increased collaboration efficiency in your organization.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Zoom Video Communications

Evaluate Emerging Cloud Video Conferencing Services
sponsored by Zoom Video Communications
WHITE PAPER: This report examines the features of a new cloud video conferencing service which promotes proactive collaboration, real-time communication, and bolsters your user interface. Discover the strengths, differentiators, and features of this service, and read the resulting evaluation.
Posted: 14 Apr 2016 | Published: 31 Dec 2015

Zoom Video Communications

Seamless Communications and Collaboration for the Connected Mobile Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER: From this white paper, discover how you can achieve seamless, real-time mobile collaboration in your enterprise. Read on to learn how to leverage existing business apps, embedded real-time communications, and collaboration to boost the agility of your connected mobile enterprise.
Posted: 12 Apr 2016 | Published: 12 Apr 2016

Mitel Networks Limited

Email Continuity: Protecting your Business Against Email Downtime
sponsored by LogicNow
WHITE PAPER: With today's organizations relying on email as a critical communication tool, they can ill-afford any downtime. This white paper discusses how to overcome email outages with an externally hosted email continuity service, which allows organizations to avoid lost productivity, lost business, and other consequences that arise from email outages.
Posted: 08 Apr 2016 | Published: 31 Dec 2014

LogicNow

Case Study: Cloud Collaboration Streamlines Business Processes
sponsored by IBM
VIDEO: If you're looking for a platform with online collaboration tools and integrated web email to engage your teams and foster greater productivity, view this brief YouTube video and see how early adopters of SmartCloud solutions are reaping huge rewards for pennies on the dollar.
Posted: 04 Apr 2016 | Premiered: 03 Apr 2013

IBM

Communication Tools: A Buyer's Primer to Business Needs
sponsored by Mitel Networks Limited
WHITE PAPER: Is it time to re-assess your business communication tools? Times are changing fast, and business are forced to keep up with a global employee/client base. Get a quick primer on the business reasons you may be overlooking and why now is the time to re-assess your communication tools.
Posted: 31 Mar 2016 | Published: 31 Dec 2015

Mitel Networks Limited

In Unified Communications, Mobile is No Longer Simply 'Nice to Have'
sponsored by Mitel Networks Limited
EGUIDE: This e-guide shares case studies that demonstrate how companies in several industries have to embrace mobile unified communications (UC) in order to empower their workforce in the field.
Posted: 24 Mar 2016 | Published: 23 Mar 2016

Mitel Networks Limited

Improved Worldwide Conferencing Over the Web
sponsored by Mitel Networks Limited
VIDEO: See how you can use audio and web conferencing in order to effectively collaborate with a widespread workforce with a tool that optimizes screen layout for a number of mobile devices.
Posted: 14 Mar 2016 | Premiered: 11 Nov 2015

Mitel Networks Limited

Five Ways to Improve Reachability in Your Organization
sponsored by Mitel Networks Limited
WHITE PAPER: The truth is that being mobile doesn't equate to being productive: being reachable does. From this white paper, gain insight into 5 ways to improve reachability in your organization, and maximize productivity based on the mobile devices your employees already bring to the office.
Posted: 10 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Modern Mobility: Five Ways to Be More Productive at Work
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, you will discover five ways you can improve employee productivity in your organization by maximizing on BYOD and optimizing enterprise mobility policies for remote work. Read on to improve mobile networking and communication experience for your workers.
Posted: 08 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Moving Beyond Collaboration: Engagement is Driving Productivity and Innovation
sponsored by SPS Commerce, Inc.
WHITE PAPER: This white paper discusses how you can embrace mobile devices and technologies in order to engage your employees and help them provide maximum value – and gain competitive advantage.
Posted: 11 Feb 2016 | Published: 31 Dec 2015


8 Features Your Communications Strategy Needs to Have
sponsored by SPS Commerce, Inc.
WHITE PAPER: This paper discusses an end-to-end communications environment that reduces infrastructure complexity while meeting business requirements. Access now to identify the 8 key features you need to consider as you evaluate communications solutions.
Posted: 11 Feb 2016 | Published: 31 Dec 2015


Unified Communications for Midsize Enterprises
sponsored by SPS Commerce, Inc.
RESEARCH CONTENT: This short resource graphically displays the results of a Gartner study of the best-value UC providers for mid-sized businesses.
Posted: 10 Feb 2016 | Published: 31 Dec 2015


Should You Upgrade to 802.11ac Wireless LAN?
sponsored by Rogers Communications, Inc.
EGUIDE: This e-guide discusses the questions LAN managers should ask themselves to determine if they need to upgrade to 802.11ac wireless LAN, as well as the pros and cons of doing so.
Posted: 29 Mar 2016 | Published: 25 Mar 2016

Rogers Communications, Inc.

Moving UC to the Cloud
sponsored by Carousel Industries
EGUIDE: This e-guide provides an overview of unified communications as a service (UCaaS), including the companies that offer UCaaS, the services that are involved, the key benefits, and reasons you should consider UCaaS for your business.
Posted: 23 Feb 2016 | Published: 09 Feb 2016

Carousel Industries

Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
sponsored by Carousel Industries
EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Hosted IP Telephony Market is Reaching Mass Adoption
sponsored by Carousel Industries
EGUIDE: This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
Posted: 15 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Shopping for a UC Cloud Services Provider
sponsored by Carousel Industries
EGUIDE: This e-guide discusses the UC cloud services market and the factors you should consider to find the most appropriate UC provider for your enterprise.
Posted: 15 Feb 2016 | Published: 09 Feb 2016

Carousel Industries
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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out SearchVoIP.com unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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