Social Networking White Papers, Software Downloads, Definition and Webcasts

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May 25, 2013

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Social Networking
DEFINITION: Six degrees of separation is the theory that anyone on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries. The theory was first proposed in 1929 by the Hungarian writer Frigyes Karinthy in a short story called "Chains."In the 1950's, Ithiel de Sola Pool (MIT) and Manfred Kochen (IBM) set out to prove the theory mathematically. … Definition continues below.
Social Networking Reports
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At -a- Glance: HP Enterprise Cloud Services - Collaboration sponsored by Hewlett-Packard Company WHITE PAPER: This brief white paper demonstrates how moving Microsoft SharePoint to a private cloud can increase flexibility and scalability while handling enterprise-level requirements for security, compliance and control. Posted: 27 Dec 2012 \| Published: 17 Dec 2012 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Social Computing \| Social Networking

Data Sheet: Oracle Endeca Information Discovery sponsored by Oracle Corporation UK Ltd WHITE PAPER: View this white paper to learn more about Oracle Endeca Information Discovery. With this enterprise data discover platform you can have rapid, intuitive exploration and analysis of information from any combination of structured or unstructured sources. Posted: 24 Dec 2012 \| Published: 24 Dec 2012 TOPICS: Application Development \| Application Integration \| Applications Management \| Data Center Management \| Data Centers \| Social Networking

Podcast Enterprise Social Platforms-Meet Dyanamic Case Management sponsored by OpenText PODCAST: While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. Tune into this informative podcast to learn more about conceptualizing how social helps a business and allows them to reach business goals. Posted: 21 Dec 2012 \| Premiered: Dec 10, 2012 TOPICS: Enterprise \| Enterprise Content Management \| Enterprise Systems \| Social Computing \| Social Networking

Webcast Enterprise Social Platforms-Meet Dyanamic Case Management sponsored by OpenText WEBCAST: While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. View this informative webcast to learn more about conceptualizing how social helps a business and allows them to reach business goals. Posted: 18 Dec 2012 \| Premiered: Dec 10, 2012 TOPICS: Enterprise \| Enterprise Content Management \| Enterprise Systems \| Social Computing \| Social Networking

Using Social to Improve Customer Experience sponsored by Oracle Corporation UK Ltd WHITE PAPER: Studies show that 4 out of 5 Americans are utilizing social networks, creating unique customer service optimization opportunities for your business. Have you embraced or avoided the social customer service revolution? Read this paper to learn more about how social media can greatly enhance your customer service and support initiatives. Posted: 18 Dec 2012 \| Published: 31 Oct 2011 TOPICS: CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Social Networking \| Web 2.0

Oracle's Visions for the Cloud Enabled Enterprise sponsored by Oracle Corporation UK Ltd WEBCAST: View this webcast to explore a cloud-based social media suit that offers comprehensive social relationship management tools for the integration of social networking into business applications, business processes and collaboration. Posted: 17 Dec 2012 \| Premiered: Sep 10, 2012 TOPICS: Application Integration \| Application Performance Management Software \| Business Process Management \| Business Process Management Software \| Collaboration \| Customer Data Management \| Customer Data Management Software \| Social Networking \| Web 2.0

Data Sheet: Oracle Social Engagement and Monitoring Cloud Service sponsored by Oracle Corporation UK Ltd DATA SHEET: Read this white paper to learn how taking advantage of social channels through a single software interface can help your company to listen to what customers are saying, reply to posts and messages, keep tabs on your competitors, publish to multiple Facebook and Twitter accounts, and much more. Posted: 16 Dec 2012 \| Published: 16 Dec 2012 TOPICS: Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Social Computing \| Social Networking

Stream Social Intelligence Solution sponsored by IBM and Stream Integration PRODUCT OVERVIEW: Read this paper for how you can learn more about your current and potential customers, what they're interested in, their buying habits, and the factors that influence their decisions. Also, discover how you can gain deeper insight into your revenue potential, positive and negative trends, brand health, and more! Posted: 14 Dec 2012 \| Published: 14 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Social Computing \| Social Networking

Stream: Extending Social Media Analytics sponsored by IBM and Stream Integration WHITE PAPER: This paper explains how social intelligence enriches social media data with demographic and customer spending data to provide a deeper view of customer discussions and what factors influence them. Discover one social intelligence tool that offers advanced social intelligence capabilities. Posted: 14 Dec 2012 \| Published: 14 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Social Computing \| Social Networking

Stream Social Intelligence: Know more about your customers and prospects. sponsored by IBM and Stream Integration PRODUCT OVERVIEW: In this product overview, learn about a social intelligence tool that can improve your business's social analytics capabilities by improving segmentation, optimizing marketing campaigns, and helping to reach customers. Posted: 14 Dec 2012 \| Published: 14 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Data Analytics \| Social Computing \| Social Networking

Oracle Social Marketing Cloud Service sponsored by Oracle Corporation UK Ltd WHITE PAPER: This white paper details a software-as-a-service based solution for managing your organization's branding communities via emerging social media networks. Discover the key features and benefits of this single, integrated platform for optimizing your social marketing efforts. Posted: 13 Dec 2012 \| Published: 13 Dec 2012 TOPICS: Cloud Computing \| Marketing \| Social Networking \| Software as a Service \| Web 2.0 \| Web Applications Software

Collective Intelligence: Capitalizing on the crowd sponsored by IBM WHITE PAPER: Read this report for collective intelligence applications, such as: identifying new opportunities to differentiate your organization or serve new markets; tapping into outside skills and experiences to deliver on business imperatives; and predicting outcomes of today's increasingly complex business challenges. Posted: 10 Dec 2012 \| Published: 31 Jan 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Data Analytics \| Social Computing \| Social Networking

A Unified Records Management Approach to Maximize SharePoint and Social Media sponsored by Iron Mountain WHITE PAPER: As the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before. Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy. Posted: 03 Dec 2012 \| Published: 03 Dec 2012 TOPICS: Collaboration \| Content Management \| Data Management \| Information Management \| Records Management \| SharePoint \| Social Computing \| Social Networking

How to be influential online sponsored by ComputerWeekly.com BOOK: Web psychologist, Nathalie Nahai explains how to use the web and social media to communicate your message more effectively. Posted: 30 Nov 2012 \| Published: 30 Nov 2012 TOPICS: Internet \| Messaging Software \| Social Computing \| Social Networking \| Web Browsers \| Web Services

Records Management Strategies for Social Media Compliance sponsored by Iron Mountain WHITE PAPER: According Smithsonian Magazine, by 2013 businesses will generate as much data every 10 minutes as was generated in the world through 2003 – most of which will be social media data. Does you have a solid plan in place to effectively manage these social records? Read on to learn 5 steps to devising a social media records management program. Posted: 26 Nov 2012 \| Published: 26 Nov 2012 TOPICS: Best Practices \| Data Management \| Information Management \| Records Management \| Social Computing \| Social Networking

CW Special report on Wipro sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. Posted: 23 Nov 2012 \| Published: 23 Nov 2012 TOPICS: Analytic Applications Software \| Application Development \| Application Outsourcing \| Applications Management \| Business Intelligence \| Business Process Outsourcing \| Cloud Computing \| Consulting Services Industry \| Data Center Management \| Energy Efficiency \| Energy Industries \| Financial Services \| Governments \| Health Care Applications Software \| Information Management \| Infrastructure Management \| Life Sciences Industry \| Manufacturing \| Mobile Device Management \| Notebook Computers \| Offshore Outsourcing \| Outsourcing \| Product Development \| Public Sector \| RFID \| Server Appliances \| Social Computing \| Social Networking \| Supply Chains \| Telecommunications Industry \| Transportation Industry \| Windows 7

Guide to Social IT Basics sponsored by ServiceNow WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: CIOs \| Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| Data Center Management \| Data Centers \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL \| Social Computing \| Social Networking

Top 10 Predictions for 2013 sponsored by ComputerWeekly.com ANALYST REPORT: Analyst Group, Nucleus Research gives its view of the IT trends and technologies that will shape 2013. Posted: 16 Nov 2012 \| Published: 16 Nov 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Cloud Computing \| Compliance Best Practices \| ERP \| ROI \| Security \| Social Computing \| Social Networking \| Windows

Bringing Social Media Interactions into the Contact Center sponsored by Avaya WHITE PAPER: Think that leveraging a social media contact center strategy won't work for your business? You may want to check the facts. As this white paper explains, case studies of companies with successful social media strategies within their contact centers abound. Open this paper to discover the perhaps surprisingly significant business benefits. Posted: 25 Oct 2012 \| Published: 31 Dec 2011 TOPICS: Contact Center Management \| Contact Center Software \| Contact Center Workforce Management \| Contact Centers \| Customer Service \| Customer Service Best Practices \| Social Computing \| Social Networking

Inside IT: Stopping Security Threats in an Ever-Changing Landscape sponsored by Intel PODCAST: In this podcast, Intel's CISO Malcolm Harkins discusses the ever-changing security and threat landscapes and explains why adding advanced protection to your current systems is crucial to staying secure. Posted: 27 Dec 2012 \| Premiered: Dec 27, 2012 TOPICS: Application Security \| Data Security \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Log Management \| Malware \| Security \| Security Management \| Security Systems \| Security Threats \| Social Computing \| Social Networking

Handbook: The Dos and Don’ts of Social Media Analytics sponsored by IBM EBOOK: Read this handbook for advice on developing a social media analytics strategy, maintaining a clear business purpose for the program, and dealing with obstacles along the way. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Data Analytics \| Social Computing \| Social Networking \| Web 2.0

E-Guide: Creating an Effective Social Analytics Program sponsored by IBM EGUIDE: Read this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Data Analytics \| Social Computing \| Social Networking \| Text Analytics \| Web 2.0

E-Guide: Social Analytics: Opportunities and Challenges sponsored by IBM EGUIDE: Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Data Analytics \| Data Mining \| Predictive Analytics \| Social Computing \| Social Networking \| Text Analytics

E-Guide: Harnessing Social Analytics sponsored by IBM EGUIDE: In this e-guide, discover how social media analytics software leverages text analytics capabilities to reveal patterns, trends, and potential business problems within online discussions. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Satisfaction \| Customer Service \| Data Analytics \| Social Computing \| Social Networking \| Text Analytics

Tips and Best practices for Enterprise Social Software Adoption sponsored by NewsGator EGUIDE: Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment. Posted: 14 Nov 2012 \| Published: 14 Nov 2012 TOPICS: Best Practices \| Collaboration \| Collaborative Applications Software \| Social Computing \| Social Networking \| Web 2.0

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SOCIAL NETWORKING DEFINITION (continued): … Although they were able to phrase the question (given a set N of people, what is the probability that each member of N is connected to another member via k_1, k_2, k_3...k_n links?), after twenty years they were still unable to solve the problem to their own satisfaction. In 1967, American sociologist Stanley Milgram devised a new way to test the theory, which he called "the small-world problem." He randomly selected people in the mid-West to send packages to a stranger located in Massachusetts. The senders knew the recipient's name, occupation, and general location. They were instructed to send …
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