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Operational Support Systems

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ALSO CALLED: B/OSS, OSS, Network Operations Support Systems, Business & Operational Support Systems, BSS/OSS, BOSS, Operations Support Systems, Operation Support Systems, Business and Operational Support Systems, Operation Support Software
DEFINITION: An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network. As the traditional voice telephone systems converges with packet-oriented Internet traffic (including VoIP), broadband applications such as teleconferencing and DSL, more sophisticated systems like OSS are needed activities like  … 
Definition continues below.
Operational Support SystemsReports
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Driving Better Business Outcomes with Office-Optimized IT
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper will show you how IT departments can integrate servers, storage, networking and management into a single, compact chassis in order to maintain simplicity, efficiency and versatility across all work environments.
Posted: 18 Aug 2014 | Published: 12 Jun 2014

Dell, Inc. and Intel®

The impact of a changing workforce on facilities management
sponsored by IBM
WHITE PAPER: The following white paper explores the current office space dilemma and presents ways facility management executives can address the diminishing on-premises workforce. Learn how to accelerate preventative and corrective actions related to energy consumption and ultimately to reduce operations costs.
Posted: 28 Jul 2014 | Published: 28 Jul 2014

IBM

Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER: This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Pure Storage

Operational Decision Management for Dummies
sponsored by IBM
EBOOK: Many organizations struggle with business rules that are hidden inside applications and processes, making them difficult to change. In this e-book from the "For Dummies" series, learn how Operational Decision Management (ODM) provides a set of tools and methods to automate your business decisions for increased accuracy and effectiveness.
Posted: 16 May 2014 | Published: 31 Dec 2013

IBM

The Operational Benefits of Virtualized App and Desktop Delivery
sponsored by Citrix
WHITE PAPER: Read this whitepaper to learn about the operation improvements organizations who implement desktop virtualization technologies can expect to achieve.
Posted: 07 Jan 2014 | Published: 07 Jan 2014

Citrix

HP Field Force Optimization Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: View this resource to learn more about increasing ROI on field sales and services, and boosting operational efficiencies.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

Hewlett-Packard Limited

Hybrid ITSM Webinar
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst Jarod Greene in this on-demand webinar to explore the capabilities and requirements of next-generation IT service management (ITSM), and identify the deployment model that makes the most sense with your business: cloud, on-premise, or a combination of both.
Posted: 02 Jul 2013 | Premiered: Dec 31, 2012

FrontRange Solutions Inc.

Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER: Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

Gartner: Best practices for I&O for cloud-readiness
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.
Posted: 14 Jan 2013 | Published: 14 Jan 2013

ComputerWeekly.com

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

Technology industry at the cross-roads: Transforming quote-to-cash operations
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process.
Posted: 05 Mar 2013 | Published: 05 Mar 2013

ComputerWeekly.com

Business Agility Insights Vol. 1, No. 4
sponsored by IBM
EZINE: Read this expert e-guide to learn how CEP and predictive analytics can be incorporated into business process management (BPM) and decision management programs to give today's organizations constant access to the right information so their operations can react quickly to marketplace changes— and, where possible, begin to anticipate them as well.
Posted: 15 Dec 2012 | Published: 31 Aug 2012

IBM

Improving Tools and Techniques to Combat Malware Evolution
sponsored by Webroot
WHITE PAPER: Some researchers are working hard to create tools that strengthen malware analysis and improve security. Read this expert guide to learn more about what look look for in malware and the threat actors behind the scenes.
Posted: 09 Oct 2012 | Published: 09 Oct 2012

Webroot

Cyber defense: Understanding and combating the threat
sponsored by IBM
WHITE PAPER: The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics.
Posted: 20 Jul 2012 | Published: 20 Jul 2012

IBM

The State of the i
sponsored by Connectria Hosting
WEBCAST: Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
Posted: 22 May 2012 | Premiered: May 22, 2012

Connectria Hosting

Business Agility Insights Issue 1
sponsored by eBizQ
EZINE: Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.
Posted: 18 Apr 2012 | Published: 16 Apr 2012

eBizQ

Why WebSphere Operational Decision Management?
sponsored by IBM
WHITE PAPER: In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

IBM

Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011

BMC-Accenture

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

Case Study: Children’s Hospital of Philadelphia
sponsored by HP and Microsoft
CASE STUDY: A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.
Posted: 25 May 2011 | Published: 25 May 2011

HP and Microsoft

2010 Asset Management Operations and Compensation Survey Findings
sponsored by Advent Software, Inc
WHITE PAPER: In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.
Posted: 18 May 2011 | Published: 17 May 2011

Advent Software, Inc

7 Success Factors for Today's Supply Chain Projects
sponsored by Kinaxis
WHITE PAPER: In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Kinaxis

SaaS ERP: A Viable Model for Job Shops and Small Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business.
Posted: 07 Feb 2011 | Published: 07 Feb 2011

Epicor Software Corporation

GFI MAX Building Blocks & MSP University Podcast
sponsored by GFI Software
PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
Posted: 10 Dec 2010 | Premiered: Dec 10, 2010

GFI Software

IBM Advances Research Through Cloud Computing to Help Solve Real-World Problems
sponsored by IBM
VIDEO: Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.
Posted: 22 Sep 2010 | Premiered: 22 Sep 2010

IBM
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OPERATIONAL SUPPORT SYSTEMS DEFINITION (continued): … An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network. As the traditional voice telephone systems converges with packet-oriented Internet traffic (including VoIP), broadband applications such as teleconferencing and DSL, more sophisticated systems like OSS are needed activities like ordering and tracking network components (including IP addresses), usage and traffic patterns, billing and reporting.
Operational Support Systems definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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