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Instant Messaging

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ALSO CALLED: IM (Instant Messaging), Instant Messaging (Communications)
DEFINITION: Instant messaging, often shortened to simply "IM" or "IMing," is the exchange of text messages through a a software application in real-time. Generally included in the IM software is the ability to easily see whether a chosen friend, co-worker or "buddy" is online and connected through the selected service. Instant messaging differs from ordinary e-mail in the immediacy of the message exchange and  … 
Definition continues below.
Instant MessagingReports
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The Business Value of In-Person Collaboration
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper explores the effects of businesses' increasing reliance on email, phone, and web conferencing communications, as well as the potential results of incorporating more in-person collaboration into organizations' day-to-day work.
Posted: 08 Jul 2014 | Published: 31 Dec 2012

Cisco Systems, Inc.

UC And Collaboration Adoption By Business Leads To Real Benefits
sponsored by Cisco
WHITE PAPER: In this paper, research shows that buyers are investing in a wide range of UC&C capabilities. The data shows that they derive real business value when deploying multiple capabilities based on the latest innovations in ways that meet both IT operational and line-of-business requirements.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

SIP and the Art of Converged Communications
sponsored by Global Knowledge
WHITE PAPER: Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.
Posted: 25 Jul 2013 | Published: 18 Jun 2013

Global Knowledge

UC and Collaboration: Benefits and Market Drivers
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage.
Posted: 30 Jan 2013 | Published: 30 Jan 2013

SearchSecurity.com

Mobile Collaboration: Strategies and Challenges
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.
Posted: 25 Jan 2013 | Published: 25 Jan 2013

SearchSecurity.com

Collaboration Architecture: Final Considerations to Sealing the Deal
sponsored by SearchSecurity.com
EGUIDE: Get help building a successful collaboration architecture with the help of this E-Guide from SearchUnifiedCommunications.com.
Posted: 26 Oct 2012 | Published: 26 Oct 2012

SearchSecurity.com

The Social Collaboration Revolution: Keeping Your Dispersed Enterprise Connected
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the market drivers for unified communications and collaboration in the dispersed workplace and details a technology that has set its sights on revolutionizing the world of social collaboration.
Posted: 26 Oct 2012 | Published: 26 Oct 2012

SearchSecurity.com

Business Collaboration Benefits: 10 Questions to Ask Your Potential Vendors
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com describes the need for collaboration in a geographically dispersed enterprise and highlights the top ten questions you should ask any potential collaboration vendor.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

SearchSecurity.com

Top 3 Drivers for Flexible UC Reference Architecture
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

SearchSecurity.com

How to Integrate UC with Mobile Device Management
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers best practices for managing mobile unified communications (UC) in a bring your own device (BYOD) environment. Read now for tips and hints to integrating mobile device management (MDM) with your UC systems and features.
Posted: 29 Aug 2012 | Published: 29 Aug 2012

SearchSecurity.com

Integrating Mobile Device Management with UC Systems and Features
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

SearchSecurity.com

Managing Integrated Communications, Consumerization and Security: Best Practices
sponsored by SearchSecurity.com
EGUIDE: This E-Guide explores the necessity of integrated communications and how they are changing the collaboration and productivity of many organizations. View now for best practices to tackling the challenges you are likely to face and to meeting the needs of integrated communications – for both your organization AND your end-users.
Posted: 13 Jun 2012 | Published: 13 Jun 2012

SearchSecurity.com

Collaboration: RFP Technology Decisions Guide
sponsored by SearchSecurity.com
EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Posted: 11 May 2012 | Published: 11 May 2012

SearchSecurity.com

Collaboration: Assessing the Business/Technology Issue
sponsored by SearchSecurity.com
EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Posted: 11 May 2012 | Published: 11 May 2012

SearchSecurity.com

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks

Mobile Unified Communications and Collaboration (UCC) on BlackBerry 10
sponsored by BlackBerry
WEBCAST: This presentation will introduce you to the solutions that BlackBerry® 10 offers for unified communications and collaborations, and how they can help your organization stay more connected than ever before. Dive in to learn more.
Posted: 26 Apr 2013 | Premiered: Apr 26, 2013

BlackBerry

Microsoft® Lync® Server 2010 on DellTM Systems
sponsored by Dell and Microsoft
WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
Posted: 12 Apr 2013 | Published: 12 Apr 2013

Dell and Microsoft

ShoreTel Communicator: Transforming the Way People Work With UC
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using.
Posted: 02 Aug 2012 | Published: 29 Apr 2011

ScanSource & ShoreTel

Report – Benchmarks for UC TCO
sponsored by ShoreTel
ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
Posted: 02 Aug 2012 | Published: 31 Jan 2012

ShoreTel

The Quest for Killer SIP Apps
sponsored by NACR
WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!
Posted: 13 Jun 2012 | Premiered: May 31, 2012

NACR

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel

TechNet Webcast: Lync for Mobile Devices (Level 200)
sponsored by Microsoft
WEBCAST: This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.
Posted: 07 May 2012 | Premiered: May 7, 2012

Microsoft

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise
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INSTANT MESSAGING DEFINITION (continued): …  also makes a continued exchange simpler than sending e-mail back and forth. Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, Yahoo! Messenger and Apple's iChat now allow voice messaging, file sharing and even video chat when both users have cameras. For IMing to work, both users must be online at the same time and the intended recipient must be willing to accept instant messages, as it is possible to configure the IM client to reject chat sessions. An attempt to send an IM to someone who is not online, or who is not willing to accept IMs, will result in notification … 
Instant Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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