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Instant Messaging

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ALSO CALLED: IM (Instant Messaging), Instant Messaging (Communications)
DEFINITION: Instant messaging, often shortened to simply "IM" or "IMing," is the exchange of text messages through a a software application in real-time. Generally included in the IM software is the ability to easily see whether a chosen friend, co-worker or "buddy" is online and connected through the selected service. Instant messaging differs from ordinary e-mail in the immediacy of the message exchange and  … 
Definition continues below.
Instant MessagingReports
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UC And Collaboration Adoption By Business Leads To Real Benefits
sponsored by Cisco
WHITE PAPER: In this paper, research shows that buyers are investing in a wide range of UC&C capabilities. The data shows that they derive real business value when deploying multiple capabilities based on the latest innovations in ways that meet both IT operational and line-of-business requirements.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

SIP and the Art of Converged Communications
sponsored by Global Knowledge
WHITE PAPER: Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.
Posted: 25 Jul 2013 | Published: 18 Jun 2013

Global Knowledge

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks

Mobile Unified Communications and Collaboration (UCC) on BlackBerry 10
sponsored by BlackBerry
WEBCAST: This presentation will introduce you to the solutions that BlackBerry® 10 offers for unified communications and collaborations, and how they can help your organization stay more connected than ever before. Dive in to learn more.
Posted: 26 Apr 2013 | Premiered: Apr 26, 2013

BlackBerry

Microsoft® Lync® Server 2010 on DellTM Systems
sponsored by Dell and Microsoft
WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
Posted: 12 Apr 2013 | Published: 12 Apr 2013

Dell and Microsoft

UC and Collaboration: Benefits and Market Drivers
sponsored by Sprint
EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage.
Posted: 30 Jan 2013 | Published: 30 Jan 2013

Sprint

Mobile Collaboration: Strategies and Challenges
sponsored by Sprint
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.
Posted: 25 Jan 2013 | Published: 25 Jan 2013

Sprint

ShoreTel Communicator: Transforming the Way People Work With UC
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using.
Posted: 02 Aug 2012 | Published: 29 Apr 2011

ScanSource & ShoreTel

Report – Benchmarks for UC TCO
sponsored by ShoreTel
ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
Posted: 02 Aug 2012 | Published: 31 Jan 2012

ShoreTel

Integrating Mobile Device Management with UC Systems and Features
sponsored by Sprint
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Sprint

The Quest for Killer SIP Apps
sponsored by NACR
WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!
Posted: 13 Jun 2012 | Premiered: May 31, 2012

NACR

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel

Collaboration: RFP Technology Decisions Guide
sponsored by SearchUnifiedCommunications.com
EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Posted: 11 May 2012 | Published: 11 May 2012

SearchUnifiedCommunications.com

Collaboration: Assessing the Business/Technology Issue
sponsored by SearchUnifiedCommunications.com
EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Posted: 11 May 2012 | Published: 11 May 2012

SearchUnifiedCommunications.com

TechNet Webcast: Lync for Mobile Devices (Level 200)
sponsored by Microsoft
WEBCAST: This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.
Posted: 07 May 2012 | Premiered: May 7, 2012

Microsoft

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Managing a Remote Workforce: Proven Practices from Successful Leaders
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Citrix Online Go To Meeting

Unified Communications & Collaboration Brochure
sponsored by Azzurri
BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.
Posted: 03 Jan 2012 | Published: 03 Jan 2012

Azzurri

Find, Reach and Collaborate with IBM Unified Communications and Collaboration Solutions
sponsored by IBM
WHITE PAPER: Enterprises can improve productivity and cut costs with a unified communications (UC) infrastructure. Take your UC infrastructure to the next level.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

IBM

Story of Voice Transformation
sponsored by AT&T Corp
WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Unified Communications Drive Protocol Convergence
sponsored by Polycom, Inc.
WHITE PAPER: Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users.
Posted: 18 May 2011 | Published: 18 May 2011

Polycom, Inc.

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade
sponsored by HP and Microsoft
CASE STUDY: Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.
Posted: 26 Apr 2011 | Published: 28 Feb 2011

HP and Microsoft

Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.
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INSTANT MESSAGING DEFINITION (continued): …  also makes a continued exchange simpler than sending e-mail back and forth. Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, Yahoo! Messenger and Apple's iChat now allow voice messaging, file sharing and even video chat when both users have cameras. For IMing to work, both users must be online at the same time and the intended recipient must be willing to accept instant messages, as it is possible to configure the IM client to reject chat sessions. An attempt to send an IM to someone who is not online, or who is not willing to accept IMs, will result in notification … 
Instant Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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