Instant Messaging White Papers ( IM (Instant Messaging), Instant Messaging (Communications) ) Software Downloads, Definition and Webcasts

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Jun 19, 2013

Business of Information Technology > Business Processes > Business Communications >
Instant Messaging
ALSO CALLED: IM (Instant Messaging), Instant Messaging (Communications) DEFINITION: Instant messaging, often shortened to simply "IM" or "IMing," is the exchange of text messages through a a software application in real-time. Generally included in the IM software is the ability to easily see whether a chosen friend, co-worker or "buddy" is online and connected through the selected service. Instant messaging differs from ordinary e-mail in the immediacy of the message exchange and … Definition continues below.
Instant Messaging Reports
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A Small Business Guide to Unified Communications sponsored by Channel Transformation Alliance WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems. Posted: 16 May 2013 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Instant Messaging \| IP Telephony \| Mobile Workers \| ROI \| Small Businesses \| SMBs \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

Making Sense of Unified Communications sponsored by Channel Transformation Alliance WHITE PAPER: This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation. Posted: 16 May 2013 \| Published: 16 May 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Customer Loyalty \| Customer Satisfaction \| Instant Messaging \| Messaging Software \| Mobile Workers \| ROI \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| VoIP

IP Telephony TCO for the SME: Think Beyond Equipment Cost sponsored by Channel Transformation Alliance WHITE PAPER: This Aberdeen Group report unveils the results of a survey on IP telephony (IPT) usage in small-to-midsize-enterprises (SMEs). View now to uncover the initial and recurring costs of IPT and learn which system SMEs are benefitting from most when it comes to systems complexity and TCO. Posted: 14 May 2013 \| Published: 31 Dec 2012 TOPICS: Instant Messaging \| IP \| IP Telephony \| Small Businesses \| Telephony Systems \| Unified Messaging \| Web Conferences

Making Lync Your Softphone sponsored by AVST VIDEO: This video explores how AVST's Intelligent Gateway can help you bridge the gap between your collaborative applications and your existing PBX, allowing you to unlock the power of UC without upgrading or replacing your PBX. Posted: 03 May 2013 \| Premiered: 12 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Email \| Gateways (Hardware) \| Instant Messaging \| Networking \| Networking Hardware \| PBX \| PSTN \| SIP \| Telephony Systems \| VoIP

Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10 sponsored by BlackBerry WEBCAST: This presentation will introduce you to the solutions that BlackBerry® 10 offers for unified communications and collaborations, and how they can help your organization stay more connected than ever before. Dive in to learn more. Posted: 26 Apr 2013 \| Premiered: Apr 26, 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Unified Messaging \| Unified Messaging Systems

Microsoft® Lync® Server 2010 on DellTM Systems sponsored by Dell and Microsoft WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective. Posted: 12 Apr 2013 \| Published: 12 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Instant Messaging \| Instant Messaging Security \| Instant Messaging Software

How Black & Veatch Transformed Communications, Enhanced Global Collaboration and Boosted Productivity sponsored by Hewlett-Packard Company CASE STUDY: This case study explores the unified communications solution put in place by a global leader in manufacturing industry which helped revolutionize communications across their globally dispersed enterprise, increase mobility, and boost productivity. Posted: 04 Apr 2013 \| Published: 31 May 2012 TOPICS: Applications Management \| Collaboration \| Desktop Management \| Instant Messaging \| Mobile Workers \| ROI \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Enterprise Cloud Services – Unified Communications Made Easy sponsored by Hewlett-Packard Company WEBCAST: Discover how an enterprise-grade, cloud-based unified communications solution can help your users connect across the globe to increase productivity, business agility, and efficiency in a flexible, cost-efficient manner. Posted: 04 Apr 2013 \| Premiered: Nov 12, 2012 TOPICS: Collaboration \| Customer Satisfaction \| Customer Service \| Email \| File Sharing Protocols \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Security \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

HP Enterprise Cloud Services − Unified Communications Microsoft Lync At-A-Glance: Exceptional Reliability, Scalability, and Security sponsored by Hewlett-Packard Company WHITE PAPER: Uncover details of an enterprise-grade, hosted unified communications (UC) solution built on Microsoft Lync that offers your organizations the best features and benefits of UC without the high upfront investment or headache of hosting in-house. Posted: 04 Apr 2013 \| Published: 29 Jun 2012 TOPICS: Cloud Computing \| Collaboration \| Hosting Services \| Instant Messaging \| IP \| IP Telephony \| IP Videoconferences \| Private Cloud \| Private cloud computing \| PSTN \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

HP Enterprise Cloud Services – Messaging At-A-Glance: Reducing Costs, Increasing Flexibility sponsored by Hewlett-Packard Company WHITE PAPER: Uncover details about HP's Enterprise Cloud Services – Messaging how can help you boost profits, guarantee high availability, and much more! Posted: 02 Apr 2013 \| Published: 28 Sep 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Collaboration \| Email \| Email Management \| Email Software \| Instant Messaging \| Instant Messaging Security \| Messaging Middleware \| Messaging Security \| Messaging Software \| Microsoft Exchange \| Microsoft Exchange Server 2010 \| Regulatory Compliance \| Virtual Machine

Enterprise Cloud Services − Unified Communications Avaya Aura At-A-Glance: Exceptional Reliability, Scalability, and Security sponsored by Hewlett-Packard Company WHITE PAPER: Uncover details of an enterprise-grade hosted unified communications solution that enables a distributed system based on SIP to provide multiple benefits throughout your organization. Posted: 02 Apr 2013 \| Published: 29 Jun 2012 TOPICS: Cloud Computing \| Collaboration \| Hosting Services \| Instant Messaging \| Private Cloud \| Private cloud computing \| PSTN \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Meet the Demands of the Modern Enterprise with Next-Gen Telephony sponsored by Microsoft WHITE PAPER: Legacy telephony systems simply don't fulfill the needs of the modern enterprise. This whitepaper describes the collaboration, productivity, and cost-saving benefits you can enjoy by leveraging a single, comprehensive enterprise communication solution in your organization. Posted: 30 Nov 2012 \| Published: 04 Nov 2010 TOPICS: Authorization \| Collaboration \| Instant Messaging \| Mobile Workers \| Remote Users \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Software \| Videoconferencing Systems \| Web Conferences \| Web Conferencing Software

Enjoy UC with the Applications You Know and Love sponsored by Microsoft PRODUCT LITERATURE: Uncover the many features and functions of Microsoft Lync Server 2010 that will help your users stay connected and enjoy seamless, efficient collaboration regardless of their physical location. Posted: 30 Nov 2012 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Instant Messaging \| Microsoft Office \| Mobile Workers \| Remote Users \| Unified Messaging \| Videoconferences \| Videoconferencing Software \| Videoconferencing Systems

The True Economic Impact of Unified Communications sponsored by Microsoft WHITE PAPER: This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities Posted: 28 Nov 2012 \| Published: 30 Nov 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Help Desks \| Instant Messaging \| MPLS \| PBX \| Server Hardware \| SIP \| Software Licensing \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| VoIP \| Web Conferences

Results Are In: Lync Capabilities Evaluation sponsored by Microsoft WHITE PAPER: This evaluation of Microsoft Lync 2010, an enterprise-grade unified communications (UC) platform, explores why the latest product affords Microsoft what it needs to compete and win in the battle for the enterprise UC market share. Read now to learn how Lync fared when tested in-depth on multiple factors. Posted: 28 Nov 2012 \| Published: 25 Jan 2011 TOPICS: Collaboration \| Collaborative Applications Software \| Instant Messaging \| Instant Messaging Software \| Remote Office Connectivity \| Remote Offices \| Security \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

The Future of Email Is Social sponsored by IBM WHITE PAPER: Uncover the current state of email, the perceived and real problems that surround its use, and how social collaboration tools combined with email can revolutionise the collaboration and communications capabilities in your organisation. Posted: 08 Aug 2012 \| Published: 29 Feb 2012 TOPICS: Collaboration \| Communications Systems \| Data Security \| Email \| Email Filtering \| Email Management \| Email Security \| File Sharing Protocols \| Instant Messaging \| Social Networking \| Unified Messaging \| Unified Messaging Systems

UC and Collaboration: Benefits and Market Drivers sponsored by Sprint EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage. Posted: 30 Jan 2013 \| Published: 30 Jan 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Hosting Services \| Instant Messaging \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Videoconferences

Mobile Collaboration: Strategies and Challenges sponsored by Sprint EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues. Posted: 25 Jan 2013 \| Published: 25 Jan 2013 TOPICS: Collaboration \| Collaborative Applications Software \| File Sharing Protocols \| Instant Messaging \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| Videoconferences \| Web Conferences

ShoreTel Communicator: Transforming the Way People Work With UC sponsored by ScanSource & ShoreTel WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using. Posted: 02 Aug 2012 \| Published: 29 Apr 2011 TOPICS: Collaboration \| Communications Systems \| Email \| Instant Messaging \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

Report – Benchmarks for UC TCO sponsored by ShoreTel ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities. Posted: 02 Aug 2012 \| Published: 31 Jan 2012 TOPICS: Capital Expenditures \| Collaboration \| Instant Messaging \| IP \| IP Phones \| IP Telephony \| IP Videoconferences \| Systems Management \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

Integrating Mobile Device Management with UC Systems and Features sponsored by Sprint EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| Operating Systems \| SMS \| Social Networking \| Unified Messaging \| Videoconferences

The Quest for Killer SIP Apps sponsored by NACR WEBCAST: Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more! Posted: 13 Jun 2012 \| Premiered: May 31, 2012 TOPICS: Application Integration \| Cloud Computing \| CRM \| Instant Messaging \| ISDN \| Mobile Workers \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Tablet PC \| Videoconferences \| VoIP

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Collaboration: RFP Technology Decisions Guide sponsored by SearchUnifiedCommunications.com EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| International Telecommunication Union \| M2M Communications \| Mobile Workers \| SIP \| Social Networking \| Unified Messaging \| VDI \| Videoconferences

Collaboration: Assessing the Business/Technology Issue sponsored by SearchUnifiedCommunications.com EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Videoconferences

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INSTANT MESSAGING DEFINITION (continued): … also makes a continued exchange simpler than sending e-mail back and forth. Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, Yahoo! Messenger and Apple's iChat now allow voice messaging, file sharing and even video chat when both users have cameras. For IMing to work, both users must be online at the same time and the intended recipient must be willing to accept instant messages, as it is possible to configure the IM client to reject chat sessions. An attempt to send an IM to someone who is not online, or who is not willing to accept IMs, will result in notification …
Instant Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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