Building consumerised end-user services
sponsored by ComputerWeekly.com
IT BRIEFING:
This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.
Posted: 31 Jan 2012 | Published: 10 May 2012
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The Future of Innovation Management: The Next 10 Years
sponsored by ComputerWeekly.com
IT BRIEFING:
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.
Posted: 31 Jan 2012 | Published: 05 Sep 2011
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CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 05 Oct 2011
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Accenture Technology Vision 2012
sponsored by ComputerWeekly.com
IT BRIEFING:
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Posted: 23 Jan 2012 | Published: 23 Jan 2012
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Unlock the Value of Social Media Data
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this paper now to learn how you can implement social data practices into your current customer analytics program.
Posted: 05 Jan 2012 | Published: 04 Jan 2012
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HP Social Intelligence Discovery Workshop: Understand the social media opportunity
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.
Posted: 05 Jan 2012 | Published: 04 Jan 2012
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Enabling Enterprise Mobility: Transform the Mobile Computing Environment
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Unlocking Growth: How open data creates new opportunities for the UK
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
The use of open data could be a critical factor in determining the success or failure of the UK’s growth agenda, according this report from the business advisory firm Deloitte.
Posted: 13 Dec 2011 | Published: 13 Dec 2011
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Maturing Your DLP Strategy for Today’s Threats
sponsored by Sophos, Inc.
EGUIDE:
Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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The Social Customer Engagement Index
sponsored by SAP America, Inc.
WHITE PAPER:
Use the survey results in this paper from the TheSocialCustomer.com to find out how organizations are utilizing social channels to engage their customers, and integrate these methods into your own customer experience strategy.
Posted: 01 Feb 2012 | Published: 30 Jun 2009
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Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge
sponsored by Dell, Inc. and Intel®
PRESENTATION TRANSCRIPT:
This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
Posted: 25 Jan 2012 | Published: 25 Jan 2012
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Security Predictions for 2012
sponsored by Websense, Inc.
WHITE PAPER:
This pivotal resource offers valuable insight into 7 security predictions for the coming year, as well as ways in which your organization can prepare for whatever lurks on the horizon.
Posted: 18 Jan 2012 | Published: 18 Jan 2012
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Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.
Posted: 02 Dec 2011 | Published: 02 Dec 2011
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Using IBM Social Business to Take Your Business Relationships to the Next Level
sponsored by IBM
WHITE PAPER:
This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied.
Posted: 01 Dec 2011 | Published: 01 Dec 2011
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Social media analytics software going through growing pains
sponsored by IBM
EGUIDE:
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.
Posted: 30 Nov 2011 | Published: 30 Nov 2011
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Navigating the path to satisfying online customer experience
sponsored by Tealeaf
EGUIDE:
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
Posted: 30 Nov 2011 | Published: 23 Nov 2011
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Security Predictions for 2012
sponsored by Websense, Inc.
WHITE PAPER:
With the rise of bring-your-own-devices, mobility, social networking and the cloud, 2012 is likely to bring its share of security challenges. Websense Security Labs researchers compiled a list of security predictions to offer IT pros guidance for on what to expect this upcoming year. View now to uncover the top seven events.
Posted: 23 Nov 2011 | Published: 22 Nov 2011
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Social Networking malware: The dangers facing SMBs
sponsored by GFI Software
WHITE PAPER:
View this paper to explore the rise of social networking, the types of malware targeting social platforms, how SMBs can protect themselves against today’s social threats, and more.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Keeping Networks safe from Social Networking
sponsored by BlueCoat
EGUIDE:
Social Networking has provided attackers with an innovative way to gain information from within your corporate networks. This expert E-Guide will provide you with the information needed to keep your organization safe from the threats of social networking.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Best Practices for Preventing Malware
sponsored by BlueCoat
EGUIDE:
Preventing malware has been a constant issue for both consumers and businesses since the beginning. Malware can often present itself in all areas of an industry, including both new and old methods. Check out this E-Guide to discover the best practices for inhibiting malware from affecting both your business and your customers.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Collaboration: The critical extra ‘C’ in dynamic case management
sponsored by IBM
EGUIDE:
In this Tip Guide, you will learn how collaboration and related approaches enhance dynamic case management, and how collaboration empowers not just a company’s caseworkers (and other “information workers”), but its customers as well.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Social/collaborative trends, techniques and technologies for case management
sponsored by IBM
EGUIDE:
In this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today.
Posted: 21 Nov 2011 | Published: 17 Nov 2011
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How social/collaborative approaches can build bridges in case management
sponsored by IBM
EGUIDE:
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management.
Posted: 21 Nov 2011 | Published: 17 Nov 2011
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Five guidelines for avoiding common social-collaboration challenges in case management
sponsored by IBM
EGUIDE:
This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization.
Posted: 21 Nov 2011 | Published: 17 Nov 2011
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Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical
sponsored by IBM
WHITE PAPER:
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.
Posted: 17 Nov 2011 | Published: 17 Nov 2011
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