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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 
Definition continues below.
VoIP Reports
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Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Video Collaboration Mini-Survey Results Infographic
sponsored by Vyopta
RESEARCH CONTENT: Learn how many organizations are approaching video collaboration. By learning which technology other enterprises are using and what priorities they are following, you can inform your own decision making.
Posted: 14 Jun 2016 | Published: 31 Dec 2015

Vyopta

When VoIP Absolutely, Positively Has to be High Quality
sponsored by Citrix
WHITE PAPER: Discover how to ensure that your VoIP call quality is top notch, even as stresses on the network proliferate. Learn how SD-WAN can enhance VoIP sessions to be continuously and dynamically routed to the best-performing, highest-quality path available.
Posted: 10 Jun 2016 | Published: 31 Dec 2015

Citrix

Why Cloud-based CRM Systems Make Sense
sponsored by Microsoft
EGUIDE: One of the last bastions for cloud computing adoption is enterprise-level CRM, primarily because the systems involve so much customer data. Why? Examine the advantages of deploying CRM systems in the cloud, and learn the boons of utilizing cloud alongside newly available technologies like Hadoop for high-volume data processing.
Posted: 08 Jun 2016 | Published: 02 Jun 2016

Microsoft

Select Wines Chooses StarLeaf for Collaboration Solutions
sponsored by StarLeaf
CASE STUDY: Discover how a growing wine importer mitigated their ballooning travel budget by implementing improved collaboration and communications.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

StarLeaf

Case Study: Dr. Martens Deploy Unified Communications
sponsored by StarLeaf
CASE STUDY: See how famed shoe maker Dr. Martins has deployed UC. You'll see how improved video conferencing was able to support their strategy to double revenue and streamline communications.
Posted: 06 Jun 2016 | Published: 30 Jan 2015

StarLeaf

Delivering Enterprise-Class Communications with WebRTC
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Explore potential WebRTC applications, review WebRTC deployment considerations, and discover how WebRTC service enablers help enterprises reap all the benefits of browser-based communications. All of this without compromising security, reliability, or service quality.
Posted: 03 Jun 2016 | Published: 29 Jan 2016

Oracle Corporation UK Ltd

Establishing a Robust VoIP Infrastructure: Five Best Practices
sponsored by Oracle Corporation UK Ltd
EGUIDE: This expert e-guide highlights the five most important practices for establishing a robust VoIP infrastructure. Read on now to discover the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services.
Posted: 03 Jun 2016 | Published: 17 Nov 2015

Oracle Corporation UK Ltd

How to Improve Voice Traffic and Call Quality with a VoIP Router
sponsored by Oracle Corporation UK Ltd
EGUIDE: In this e-guide, you will learn about common VoIP challenges and improving VoIP quality. Access this guide now to learn how a VoIP router can improve your voice traffic.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

Oracle Corporation UK Ltd

StarLeaf Video Endpoint Hardware
sponsored by StarLeaf
PRODUCT LITERATURE: Meet a video collaboration endpoint that can be scaled for any sized meeting room.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

StarLeaf

Small Footprint VoIP Management
sponsored by IR
WHITE PAPER: As IR's senior consultant in the Americas, Rick Scheidegger was challenged with providing minimal impact call processing management. Learn how he gained deep insight into call processing performance during high-volume call completions.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Don't Let Failed Calls Affect Business
sponsored by IR
WHITE PAPER: Keep customers from calling competitors. Learn how one multi-site automotive marketplace found out that calls failed to meet their franchises, and how they gained visibility for incident management and resolution.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

2016 Report: Overcoming Video Conferencing Adoption Barriers
sponsored by Vyopta
RESOURCE CENTER: Find insight into the key barriers preventing improved video adoption rates for enterprise conferencing systems.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta

The Role of Data Centers in Securing Cloud Communications
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper discusses merging the capabilities of your datacenter and your cloud based communication applications. By focusing on both, you can ensure that performance and security are protected as your enterprise goes forward and has more complicated requirements.
Posted: 31 May 2016 | Published: 31 May 2016

Mitel Networks Limited

A Day In The Life With Comprehensive Collaboration
sponsored by ShoreTel
VIDEO: This short, lighthearted video shows some of the capabilities of a flexible communications platform.
Posted: 26 May 2016 | Premiered: 26 May 2016

ShoreTel

Cloud Clarity – Challenging Convention
sponsored by StarLeaf
WHITE PAPER: Identify 3 ways that cloud based video communications can improve your business.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

5 Reasons To Add Cloud Video Conferencing To Your Business
sponsored by StarLeaf
WHITE PAPER: Discover the 5 reasons why adding video collaboration to your enterprise's resources will make a huge difference in productivity.
Posted: 19 May 2016 | Published: 19 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

4 Ways to Get Your Desktops and Meeting Rooms Talking
sponsored by StarLeaf
WHITE PAPER: Identify a path toward fully modernizing your collaboration and conferencing strategy. Step-by-step, you'll see how you can move towards comprehensive collaboration.
Posted: 18 May 2016 | Published: 18 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

Case Study: Solving Malicious Spamming & Scalability Issues
sponsored by StarLeaf
CASE STUDY: See what features a logistics organization needed from a collaboration tool, and if those priorities are in line with your own. While avoiding the costs of on premise infrastructure, mobility and secure communications can become very attractive.
Posted: 18 May 2016 | Published: 18 May 2016

StarLeaf

Case Study: Helping GEAR4 Bring Products to Market 25% Faster
sponsored by StarLeaf
CASE STUDY: See how you can use collaboration to create tangible benefits to enterprise operations, specifically in the area of accelerating your time to market.
Posted: 18 May 2016 | Published: 18 May 2016

TOPICS:  Collaboration | VoIP
StarLeaf

Security Implementation Case Study: Highland Capital Partners Europe
sponsored by StarLeaf
CASE STUDY: See how to prioritize dexterity and flexibility in a collaboration deployment. You'll not only be able to bring your team together, but keep operations lean and secure while you do.
Posted: 17 May 2016 | Published: 30 Jan 2015

StarLeaf

Alert Logic Gets Hooked on StarLeaf Cloud Video Conferencing and Calling
sponsored by StarLeaf
CASE STUDY: Follow the path that a cloud-based security and compliance provider used in order to achieve comprehensive worldwide collaboration. You'll also find testimonials about how that collaboration was implemented, and what benefits have already been gained.
Posted: 17 May 2016 | Published: 30 Jun 2015

StarLeaf

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Unified Communications Case Study: Insight Between the Lines
sponsored by IR
WHITE PAPER: PGDS knew it needed deeper insight into their communications obstacles, fast. Discover how this financial services group was able to provide end-to-end performance management and reporting for unified communications.
Posted: 17 May 2016 | Published: 17 May 2016

IR

How one Organization Overcame Fault Communications
sponsored by IR
WHITE PAPER: By discovering insight to both causes and symptoms of poor voice quality, one leader in contact center solutions was able to efficiently restore theirs. Learn how to also achieve call visibility with intelligent alerting for incident management in unified communications.
Posted: 13 May 2016 | Published: 13 May 2016

IR
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VOIP DEFINITION (continued): …  keeping transmission costs and bandwidth usage as low as possible. CNG, in conjunction with VAD algorithms, quickly determines when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has gone dead. Most conversations include about 50% silence. VAD software allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by … 
VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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