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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 
Definition continues below.
VoIP Reports
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Solve Performance Issues Impacting Citrix-based Services with Real-Time Analytics
sponsored by Citrix and Netscout
TRANSCRIPT: In this transcript, you will explore service assurance challenges impacting IT professionals that manage critical business applications and unified communications (UC) by leveraging the network.. Get access now to discover how to gain a holistic view of the infrastructure to enable collaboration.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

Citrix and Netscout

Is Your Network Ready for Hosted PBX?
sponsored by XO Communications
WHITE PAPER: This resource identifies 10 critical questions you need to ask hosted VoIP service providers to make sure they are willing to work with you to determine your state of cloud readiness and prepare your network for hosted communications.
Posted: 31 Dec 2015 | Published: 31 Dec 2015

XO Communications

Checklist: Evaluating Hosted PBX Providers
sponsored by XO Communications
WHITE PAPER: This white paper provides 10 questions you must ask potential cloud UC providers in order to determine which one is the right fit for your business.
Posted: 30 Dec 2015 | Published: 30 Dec 2015

XO Communications

VoIP: Real Deployment Stories from the Field
sponsored by 8x8, Inc.
WEBCAST: This webcast features a seasoned VoIP veteran with real-world experience from thousands of successful deployments, detailing how VoIP-based technology has changed, where it is going, and where it might take companies like yours tomorrow.
Posted: 21 Dec 2015 | Premiered: May 22, 2015

8x8, Inc.

Assure Your Delivery of Quality UC Service with Network and Data Center Visibility
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will discover how to swiftly resolve problems that affect your UC with a service assurance platform that offers end-to-end networking and data center visibility. Tune in to pinpoint the cause of your UC problems by addressing voice and video media impairments.
Posted: 21 Dec 2015 | Premiered: 21 Dec 2015

NetScout Systems, Inc.

How to Analyze the SIP Failures in Your Network
sponsored by NetScout Systems, Inc.
VIDEO: This brief video demonstrates how users of nGeniusONE can drill into issues and triage SIP failures within your network.
Posted: 11 Dec 2015 | Premiered: 11 Dec 2015

NetScout Systems, Inc.

Business VoIP Services Market to Reach $35 billion by 2018
sponsored by Carousel Industries
EGUIDE: This white paper talks about the inevitable trend towards enterprise adoption of VoIP and UC services, and why the market is expected to grow so quickly.
Posted: 10 Dec 2015 | Published: 10 Dec 2015

Carousel Industries

Ensuring VoIP Quality at Healthcare Call Centers
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, learn how this healthcare insurance provider gained visibility into call noise sources and discovered the origin of their call issues.
Posted: 23 Nov 2015 | Published: 11 Feb 2015

NetScout Systems, Inc.

Employ Fast Triage to Mitigate Complex UC Problems and Improve Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: If your enterprise has a multi-vendor UC environment and / or a QoS policy in operation, then cutting troubleshooting time to pinpoint the source of issues quickly will improve service to corporate users and improve IT productivity.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Enable Your IT to Ensure Signaling and Voice Quality for UC Collaboration
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, you will discover how a national insurance company leverage advanced voice statistics to uncover QoS configuration errors in their UC and optimize Microsoft Lync delivery. Read on to improve your IT efficiency in a similar manner, as well as improve your Microsoft Lync service deployment.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

NetScout Systems, Inc.

Cisco Collaboration Certifications Overview
sponsored by Global Knowledge
WHITE PAPER: Access this white paper to learn how the Cisco training courses delivered by Global Knowledge are changing to provide hands-on experience with new collaborative capabilities to teach IT professionals everything there is to know about this new approach to communications.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Global Knowledge

The Best Vendors in the VoIP and Unified Communications Market
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, you'll discover a research-guided scorecard of the best vendors in the hosted VoIP and UC market.
Posted: 21 Apr 2015 | Published: 06 May 2014

8x8, Inc.

Meeting the Needs of the New Workforce
sponsored by 8x8, Inc.
WHITE PAPER: Access this white paper now to discover how hosted unified communications (UC) can help drive your enterprise into the new age of high quality, productive business. Read more to learn how you can evolve and support a mobile workforce.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

8x8, Inc.

Why Voice Unified Communications Services Remain Critical to Enterprises
sponsored by ThinkingPhones
WHITE PAPER: This guide explains the importance of voice unified communications, highlighting that most people believe a phone call is best for solving problems in the workplace.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

ThinkingPhones

Shifting Unified Communications into the Cloud and Mobile Apps
sponsored by SearchUnifiedCommunications.com
EBOOK: This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

SearchUnifiedCommunications.com

The lost opportunity – assessing the impact of OTT services
sponsored by ComputerWeekly.com
ANALYST REPORT: In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

ComputerWeekly.com

9 Considerations to Choose the Right Cloud Phone Provider
sponsored by ShoreTel
WHITE PAPER: Businesses today are turning to cloud phone systems more than ever, but how do you know which one is right for you? To choose the one that's best for your business, we've dialed it down to 9 simple questions you should ask before pressing one for yes.
Posted: 11 Aug 2014 | Published: 11 Aug 2014

ShoreTel

The Top Ten Requirements for a UC Solution
sponsored by ShoreTel
WHITE PAPER: Unified Communications (UC) has come a long way since VoIP was first introducted nearly two decades ago.  In the past ten years UC solutions have included colaboration tools to substantially improve how we do business.
Posted: 11 Aug 2014 | Published: 31 Dec 2013

ShoreTel

Top 10 Mistakes Deploying and Upgrading Lync Server 2013
sponsored by Global Knowledge
WHITE PAPER: This white paper provides valuable recommendations as well as the technical links that help you avoid common mistakes during a Microsoft Lync Server 2013 deployment.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Cisco Communications Products in an IPv6 World
sponsored by Global Knowledge
WHITE PAPER: As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Black & Veatch Improves Productivity and Collaboration with HP-Deployed Solution
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This guide takes a look at one company's success in modernizing their collaboration technology and saving money while doing so.
Posted: 19 Feb 2014 | Published: 31 May 2012

Hewlett-Packard Enterprise

Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

RingCentral

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral
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VOIP DEFINITION (continued): …  keeping transmission costs and bandwidth usage as low as possible. CNG, in conjunction with VAD algorithms, quickly determines when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has gone dead. Most conversations include about 50% silence. VAD software allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by … 
VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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