Social Networking Reports

EBOOK: This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.

Posted: 07 Feb 2012 | Published: 06 Feb 2012

EBOOK: This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.

Posted: 07 Feb 2012 | Published: 06 Feb 2012

EGUIDE: This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.

Posted: 06 Feb 2012 | Published: 06 Feb 2012

EGUIDE: Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.

Posted: 02 Feb 2012 | Published: 02 Feb 2012

PRESENTATION TRANSCRIPT: This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

EZINE: In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

EGUIDE: In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.

Posted: 30 Nov 2011 | Published: 30 Nov 2011

EGUIDE: Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

Posted: 30 Nov 2011 | Published: 23 Nov 2011

WHITE PAPER: View this paper to explore the rise of social networking, the types of malware targeting social platforms, how SMBs can protect themselves against today’s social threats, and more.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

EGUIDE: Social Networking has provided attackers with an innovative way to gain information from within your corporate networks. This expert E-Guide will provide you with the information needed to keep your organization safe from the threats of social networking.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

EGUIDE: Preventing malware has been a constant issue for both consumers and businesses since the beginning. Malware can often present itself in all areas of an industry, including both new and old methods. Check out this E-Guide to discover the best practices for inhibiting malware from affecting both your business and your customers.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

EGUIDE: In this Tip Guide, you will learn how collaboration and related approaches enhance dynamic case management, and how collaboration empowers not just a company’s caseworkers (and other “information workers”), but its customers as well.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

EGUIDE: In this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today.

Posted: 21 Nov 2011 | Published: 17 Nov 2011

EGUIDE: In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management.

Posted: 21 Nov 2011 | Published: 17 Nov 2011

EGUIDE: This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization.

Posted: 21 Nov 2011 | Published: 17 Nov 2011

WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.

Posted: 17 Nov 2011 | Published: 17 Nov 2011

PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.

Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.

Posted: 16 Nov 2011 | Published: 16 Aug 2011

EGUIDE: This e-guide features expert insight about and best practices for using social and collaborative techniques and technology in case management.

Posted: 15 Nov 2011 | Published: 11 Nov 2011

EZINE: Enterprise networking has shifted from focusing on infrastructure to concentrating on the delivery of the applications that help users do their jobs. Uncover how networking professionals view applications and how their jobs have changed as a result of a network-centric view.

Posted: 03 Nov 2011 | Published: 03 Nov 2011

EGUIDE: Next-generation business intelligence has the potential to be a game-changer for predictive analytics because it solves the latency issues that plagued traditional BI platforms. Access this e-guide for expert insight into planning for BI that works alongside social media, mobile devices and context-aware computing.

Posted: 02 Nov 2011 | Published: 02 Nov 2011

EZINE: In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

EGUIDE: Learn how to successfully manage new challenges in the retail industry.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

EZINE: This issue of the digital magazine is designed to capture what is an ever changing communications landscape and provides some food for thought to those wondering how they can get the most out of it personally and as a business.

Posted: 21 Oct 2011 | Published: 21 Oct 2011