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DEFINITION: Six degrees of separation is the theory that anyone on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries. The theory was first proposed in 1929 by the Hungarian writer Frigyes Karinthy in a short story called "Chains."In the 1950's, Ithiel de Sola Pool (MIT) and Manfred Kochen (IBM) set out to prove the theory mathematically.  … 
Definition continues below.
Social Networking Reports
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What Tools are New in the Contact Center?
sponsored by SearchCRM
EGUIDE: This E-Guide takes a look at the latest advanced contact center technologies that can help agents better anticipate customer needs and accelerate the resolution of customer cases.
Posted: 19 Jul 2013 | Published: 19 Jul 2013


Global Survey: Is enterprise social collaboration living up to its promise?
sponsored by
RESEARCH CONTENT: The majority of IT decision-makers ,business leaders and end are using enterprise social networking technologies, but most lack true enterprise collaboration capabilities, according to this research from Avenade.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

Business Reimagined
sponsored by
BOOK: Reimagining business is about waking up to a new environment based on technology that liberates rather than constrains, writes Dave Coplin.
Posted: 26 Jun 2013 | Published: 28 Jun 2013

Snapshot: Online presence of UK retailers
sponsored by
RESEARCH CONTENT: This concise report assesses the online presence of 36 of the UK's leading high street retailers.
Posted: 24 Jun 2013 | Published: 24 Jun 2013

The Future of Corporate IT
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ESSENTIAL GUIDE: This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

Information Governance
sponsored by
RESEARCH CONTENT: This research from AIIM looks at the risk profile around electronic records, the keep-all versus delete-all options, e-discovery, and the implications of social, mobile and cloud on risk management policies.
Posted: 03 Jun 2013 | Published: 03 Jun 2013

Deepening Collaboration through More Effective Document and Content Management
sponsored by SearchContentManagement
EGUIDE: Consult this expert e-guide to find out the secret to successful collaboration. It discusses the benefits of encouraging teamwork between different departments, while providing the tools and training employees need to establish great collaboration in an enterprise.
Posted: 30 May 2013 | Published: 30 May 2013


European IT Law Briefing:  Practical steps for companies using social media
sponsored by
ESSENTIAL GUIDE: Leading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy.
Posted: 20 May 2013 | Published: 20 May 2013

European IT Law Briefing: Taking action on misuse of social media by employees
sponsored by
ESSENTIAL GUIDE: Four leading European law firms help you navigate the legal maze when taking action against employees who misuse social media in France, Germany, UK and Italy.
Posted: 20 May 2013 | Published: 20 May 2013

European IT Law Briefing: Monitoring employees' use of social media
sponsored by
ESSENTIAL GUIDE: Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy.
Posted: 20 May 2013 | Published: 20 May 2013

European IT Law Briefing: Recruitment and social media
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ESSENTIAL GUIDE: Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.
Posted: 20 May 2013 | Published: 20 May 2013

HR Managers Focus on Recruiting Experience as War for Talent Intensifies
sponsored by SearchBusinessAnalytics
EGUIDE: This expert E-Guide discusses how today's highly competitive talent market has led many human resources (HR) managers to rethink the recruitment process. Also inside, explore the growing roles that applicant tracking systems and social media-based sourcing play in the hunt for quality talent.
Posted: 06 May 2013 | Published: 06 May 2013


Social Business - Patterns in achieving social business success
sponsored by IBM
WHITE PAPER: How can your business become more social? View this resource to learn mroe about the best practices that have emerged and other social business patterns.
Posted: 17 Jul 2013 | Published: 17 Jul 2013


IBM Social Business Adoption QuickStart
sponsored by IBM
WHITE PAPER: Companies are investing in social business software to enhance knowledge exchange and sharing, streamline their operations and improve their response to evolving market demands. Consult this white paper to find out how to implement social business in the most effective way.
Posted: 17 Jul 2013 | Published: 17 Jul 2013


Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Developing a Road Map to an Exceptional Web Experience
sponsored by IBM
WHITE PAPER: When it comes to web experiences, customers have high expectations. Consult this resource to learn how you can provide innovative, high-value user experience solutions to satisfy your customers. It explains how to deliver resources that draw from user experience and knowledge.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Becoming a Social Business: Social Business Enterprise Strategy Accelerator
sponsored by IBM
WHITE PAPER: The way people interact and form relationships is changing, social business is the way of the future. This resource explains more about the opportunities that social business provides. It discusses how to go about adopting social media for both external and internal purposes, read on to learn more tips on transitioning to the social enterprise.
Posted: 16 Jul 2013 | Published: 16 Jul 2013


Creating a Smarter Workforce for Market Leadership
sponsored by IBM
WEBCAST: With today's changing workforce dynamics and economic challenges, business leaders are turning their focus to their most valuable asset -- their people. View this webcast to find out how organizations who engage and motivate their people can achieve significant competitive differentiation and market leadership.
Posted: 15 Jul 2013 | Premiered: Jul 15, 2013


Magic Quadrant for the CRM Customer Engagement Center
sponsored by Salesforce
WHITE PAPER: Access this comprehensive Gartner report to explore and compare customer engagement center (CEC) applications from today's top vendors. Discover the strengths and weaknesses of these customer service technologies, and decide which is right for your social CRM strategy.
Posted: 08 Jul 2013 | Published: 13 May 2013


Top 3 trends that could influence CIOs
sponsored by CA Technologies.
EGUIDE: This expert e-guide from offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT.
Posted: 21 Jun 2013 | Published: 21 Jun 2013

CA Technologies.

eGuide Social Media Networks Tie into Global and Local HR Strategies
sponsored by Workday
EGUIDE: This expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics.
Posted: 21 May 2013 | Published: 21 May 2013


eGuide Five Technology Trends that are Growing Strategic HR
sponsored by Workday
EGUIDE: This expert e-guide counts down five important technology trends that are molding the human resources (HR) space in 2013. Inside, learn how strategic organizations are using these innovations to drive business success.
Posted: 20 May 2013 | Published: 20 May 2013


Social analytics: Finding opportunity in chaos
sponsored by IBM
WHITE PAPER: Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind.
Posted: 08 May 2013 | Published: 08 May 2013


Infor Epiphany Brochure
sponsored by Infor
WHITE PAPER: This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base.  Read on to learn about the specific benefits this technology offers businesses across all sectors.
Posted: 30 Apr 2013 | Published: 31 Dec 2012


CyberAgent translates blog user insights into a more engaging experience
sponsored by IBM
WHITE PAPER: View this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

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SOCIAL NETWORKING DEFINITION (continued): …  Although they were able to phrase the question (given a set N of people, what is the probability that each member of N is connected to another member via k_1, k_2, k_3...k_n links?), after twenty years they were still unable to solve the problem to their own satisfaction. In 1967, American sociologist Stanley Milgram devised a new way to test the theory, which he called "the small-world problem." He randomly selected people in the mid-West to send packages to a stranger located in Massachusetts. The senders knew the recipient's name, occupation, and general location. They were instructed to send … 
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