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Unified Messaging Systems Reports
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IR Prognosis Case Study: Client Services Center Receives UC&C Revamp
sponsored by IR
CASE STUDY: In this case study, discover how to create a more consumer-friendly collaboration experience with your own world-class contact center system. Read on to enable a complete IP communications view of all components in your contact center environment, while boosting customer satisfaction and achieving SLAs.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Unify Your Business with Unified Communications
sponsored by IR
WHITE PAPER: Examine the top challenges faced by unified communications professionals with deploying Skype for Business. Uncover ways to mitigate performance, user experience, and cost issues, as well as four measures for successful UC deployments.
Posted: 10 May 2016 | Published: 10 May 2016

IR

Delivering Enterprise-Class Communications with WebRTC
sponsored by Oracle Corporation
WHITE PAPER: While WebRTC is an immensely helpful communications tool for many organizations, it comes with specific IT challenges around connectivity, security, and control. Discover how your organization can reap the benefits of WebRTC while avoiding common IT pitfalls.
Posted: 25 Apr 2016 | Published: 31 Jan 2016

Oracle Corporation

Case Study: Home Health Org Gets Voice and Video Communication Makeover
sponsored by Zoom Video Communications
CASE STUDY: Access this case study to examine how BAYADA Home Health Care integrated a new cloud video conferencing platform to increase collaboration efficiency without exponentially raising costs. Read on to learn how you can leverage the cloud to foster increased collaboration efficiency in your organization.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Zoom Video Communications

Evaluate Emerging Cloud Video Conferencing Services
sponsored by Zoom Video Communications
WHITE PAPER: This report examines the features of a new cloud video conferencing service which promotes proactive collaboration, real-time communication, and bolsters your user interface. Discover the strengths, differentiators, and features of this service, and read the resulting evaluation.
Posted: 14 Apr 2016 | Published: 31 Dec 2015

Zoom Video Communications

Email Continuity: Protecting your Business Against Email Downtime
sponsored by LogicNow
WHITE PAPER: With today's organizations relying on email as a critical communication tool, they can ill-afford any downtime. This white paper discusses how to overcome email outages with an externally hosted email continuity service, which allows organizations to avoid lost productivity, lost business, and other consequences that arise from email outages.
Posted: 08 Apr 2016 | Published: 31 Dec 2014

LogicNow

Five Ways to Improve Reachability in Your Organization
sponsored by Mitel Networks Limited
WHITE PAPER: The truth is that being mobile doesn't equate to being productive: being reachable does. From this white paper, gain insight into 5 ways to improve reachability in your organization, and maximize productivity based on the mobile devices your employees already bring to the office.
Posted: 10 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

A Guide to UC Cloud Services Providers and Their Security Measures
sponsored by Carousel Industries
EGUIDE: In this expert e-guide, you will discover the best practices for deploying cloud-based UC platforms. Read this exclusive guide now to assuage your UC fears about encryption and multi-tenancy, and bolster your UC cloud platform security.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Carousel Industries

An Expert Guide to the Best Practices for Cloud-Based UC
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will discover why cloud UC best fits today's mobile workforce, and why enterprises are moving beyond premises-based UC hardware and choosing cloud-based UC technology.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Carousel Industries

Expert E-Guide: Why Enterprises Favor Managed Video-Conferencing Services
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn why enterprises are turning to service providers for managed video-conferencing services. Access this expert guide to mitigate risk and lower your collaboration operational costs.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Carousel Industries

What's New in Unified Communications
sponsored by Dell Software
WHITE PAPER: Whether you're motivated by curiosity or talking points, this guide will help you find the information you need to stay up-to-date on important features and enhancements in the unified communications market.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Dell Software

Overcome Key UC Adoption Hurdles and Unify your Business
sponsored by IR
WHITE PAPER: This white paper will help you determine how to surmount UC deployment challenges related to vendor, user experience and meeting cost-saving projections.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

IR

The State of Telework in 2015
sponsored by PGi
WHITE PAPER: This survey report infographic shows how most enterprises are adopting and embracing telecommuting.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

PGi

How to Use Personal UC to Drive Competitive Advantage
sponsored by ShoreTel
WEBCAST: With new advancements in technology, IT departments are looking to solve problems concerning legacy UC strategies. This webcast explains how your company can take advantage of cloud solutions to drive personal UC strategies that will increase employee satisfaction and performance.
Posted: 13 Mar 2015 | Premiered: Mar 13, 2015

ShoreTel

Assure Your Delivery of Quality UC Service with Network and Data Center Visibility
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will discover how to swiftly resolve problems that affect your UC with a service assurance platform that offers end-to-end networking and data center visibility. Tune in to pinpoint the cause of your UC problems by addressing voice and video media impairments.
Posted: 21 Dec 2015 | Premiered: 21 Dec 2015

NetScout Systems, Inc.

Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Global Technology Innovator Assures Unified Communications Services Performance
sponsored by NetScout Systems, Inc.
CASE STUDY: In this white paper, learn how you can foster effective internal communication and collaboration, and optimize environments with voice and video monitoring.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Manage Voice, Video Communications in Call Centers with a UC Platform
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: This white paper discusses building real-time visibility into the performance of calls and other collaborative media sessions by analyzing all network traffic, enabling fast triage for voice and video issues.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Making the Most of Microsoft Lync
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: This short resource describes a tool that adapts Microsoft Lync to your unique UC environment to make implementation and use substantially easier and more productive.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Promote Better Business Communications by Improving Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this white paper, discover how to source the root cause of your voice and video call quality problems. Read on to learn more about a UC server that provides a holistic view of user experience for all converged IP-based services to help maintain user satisfaction.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

How to Provide Accelerated Triage for Cisco UC/Jabber
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this brief resource, you will learn how to improve your UC service delivery and IT collaboration with a UC server, complete with real-time call quality performance monitoring.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Employ Fast Triage to Mitigate Complex UC Problems and Improve Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: If your enterprise has a multi-vendor UC environment and / or a QoS policy in operation, then cutting troubleshooting time to pinpoint the source of issues quickly will improve service to corporate users and improve IT productivity. This short resource reveals a way to triage complicated UC problems.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Provide Fast Triage for UC and SIP Trunking
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: SIP trunking is being broadly deployed to save on UC expenses, but not at the expense of quality service. The complexity of these multivendor implementations requires an agnostic service assurance solution to reduce time lost to vendor finger-pointing and quickly point at the source of the problem.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Enable Your IT to Ensure Signaling and Voice Quality for UC and Collaboration
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, discover how a national insurance company leveraged advanced voice statistics to uncover QoS configuration errors in their unified communications and optimized Microsoft Lync delivery.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

NetScout Systems, Inc.

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM
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