Unified Messaging Systems

WHITE PAPER: As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.

Posted: 12 Nov 2009 | Published: 12 Nov 2009

ESSENTIAL GUIDE: The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.

Posted: 12 Nov 2009 | Published: 12 Nov 2009

WHITE PAPER: An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.

Posted: 12 Nov 2009 | Published: 12 Nov 2009

EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.

Posted: 09 Nov 2009 | Published: 09 Nov 2009

RESOURCE CENTER: This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

EGUIDE: Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.

Posted: 05 Nov 2009 | Published: 05 Nov 2009

WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.

Posted: 28 Oct 2009 | Published: 28 Oct 2009

ANALYST REPORT: This report introduces the reader to Unified Communications and to SIP trunking and how it can play a key role in accelerating the deployment of UC. It also provides recommendations on how to evaluate SIP trunking providers and some thoughts for initial deployment.

Posted: 20 Oct 2009 | Published: 20 Oct 2009

CASE STUDY: This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.

Posted: 21 Sep 2009 | Published: 21 Sep 2009

CASE STUDY: This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.

Posted: 18 Sep 2009 | Published: 18 Sep 2009

WHITE PAPER: As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.

Posted: 14 Sep 2009 | Published: 14 Sep 2009

WHITE PAPER: This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.

Posted: 14 Sep 2009 | Published: 14 Sep 2009

WEBCAST: This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.

Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

WHITE PAPER: As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

CASE STUDY: Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

EGUIDE: This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

ESSENTIAL GUIDE: CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

WHITE PAPER: No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

WHITE PAPER: In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.

Posted: 27 Aug 2009 | Published: 27 Aug 2009

WHITE PAPER: Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).

Posted: 27 Aug 2009 | Published: 27 Aug 2009