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Unified Messaging Systems Reports
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5 Mistakes to Avoid When Selecting a Business Phone System
sponsored by RingCentral
WHITE PAPER: In this white paper, discover the five mistakes these businesses make – and how to avoid them.
Posted: 24 Apr 2015 | Published: 31 Dec 2013

RingCentral

Case study: How the Cloud Improved One Organization's Contact Center
sponsored by 8x8, Inc.
WHITE PAPER: In this case study, discover how a travel agency transitioned to a cloud-based contact center model and what benefits they enjoyed.
Posted: 22 Apr 2015 | Published: 28 Feb 2014

8x8, Inc.

Put Your Communications in the Cloud for More Streamlined Performance
sponsored by 8x8, Inc.
VIDEO: In this video, discover a phone and collaboration system that keeps everything in the cloud and easily accessible from one platform.
Posted: 22 Apr 2015 | Premiered: 30 Sep 2014

8x8, Inc.

Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

Magic Quadrant for Unified Communications Gartner Study
sponsored by Microsoft
WHITE PAPER: In this white paper, Gartner provides extensive research into 11 UC vendors, giving you a buyer's guide to help you wade through the deep pool of potential providers.
Posted: 14 Apr 2015 | Published: 08 Aug 2014

Microsoft

Spark Collaboration: HP UC&C solutions with Microsoft Lync
sponsored by SHI International Corporation
BROCHURE: This brochure introduces Microsoft Lync and explains how HP's unified communications and collaboration (UC&C) solutions infrastructure can save you money by improving your collaboration, productivity and cost efficiency.
Posted: 10 Apr 2015 | Published: 30 Nov 2013

SHI International Corporation

Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

An Upgrade Path to Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: Read this brief white paper to discover how nterprises are taking advantage of the benefits of cloud unified communications without losing the quality of their old systems.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Voice and SMS Customer Interactions: Unified Communications does it all
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper discusses the shift from voice to SMS and how SMS can be easily integrated into a business.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Web Real-Time Communication: It’s all about the context
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper looks at what benefits WebRTC will truly bring.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Unified Communications Security Measures: Ensuring Peace of Mind
sponsored by ThinkingPhones
WHITE PAPER: This white paper discusses the essential security features all unified communications should have.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Unified Communications: Providing Quality of Service over Any Connection
sponsored by ThinkingPhones
WHITE PAPER: This resource tells the story of one unified communications provider and how they have evolved to meet the needs of mobility.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

The Myth of Real-time Unified Communications Virtualization
sponsored by ThinkingPhones
WHITE PAPER: This exclusive guide helps you break through the myths of unified communications while providing valuable insight on real-time communications as a whole.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

Differentiating Between Personal and Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This exclusive whitepaper outlines the differences between business and personal unified communications.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

5 Reasons Why Multi-Tenant Unified Communications Beats Multi-Instance
sponsored by ThinkingPhones
WHITE PAPER: This step-by-step whitepaper helps you plan for an enhanced unified communications model by outlining strategies for effective architecture.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

How Unified Communications Enables Remote Workers
sponsored by ThinkingPhones
WHITE PAPER: This essential whitepaper will help you implement an effective unified comunications strategy, helping enable your mobile workers while enhancing workplace productivity.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

The Buyer’s Guide to Unified Communications Security & Business Continuity
sponsored by ThinkingPhones
WHITE PAPER: Access this essential whitepaper and find out how you can secure your unified communications environment
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

4 Steps to Prepare for the Modern, Mobile Workforce
sponsored by ThinkingPhones
WHITE PAPER: This exclusive whitepaper dives into the business benefits of mobile workers and the need to provide effective unified communications for enhanced productivity.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

SIP Trunking: How Experts Assess a Provider
sponsored by Flowroute
WEBCAST: This webcast provides a summary of the benefits of SIP trunking and, more importantly, gives you some advice on how to assess a SIP trunking provider.
Posted: 11 Mar 2015 | Premiered: Jan 28, 2015

Flowroute

The Unified Communications Buyer’s Guide to Cutting Costs & Boosting Productivity
sponsored by ThinkingPhones
WHITE PAPER: This essential buyer's guide helps you optimize your unified communications solutions and cut costs.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

ThinkingPhones

SIP Trunking: Mass Connection for the Uber Connected Future
sponsored by Flowroute
WEBCAST: This webcast teaches you the benefits of SIP trunking and helps you decide if SIP trunking is the next step to improving your communications.
Posted: 11 Mar 2015 | Premiered: Aug 27, 2014

Flowroute

Why Voice Unified Communications Services Remain Critical to Enterprises
sponsored by ThinkingPhones
WHITE PAPER: This guide explains the importance of voice unified communications, highlighting that most people believe a phone call is best for solving problems in the workplace.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

ThinkingPhones

How to choose a VoIP provider
sponsored by Flowroute
WHITE PAPER: This white paper presents the 11 things you need to consider when choosing an SIP trunking provider.
Posted: 11 Mar 2015 | Published: 31 Dec 2014

Flowroute
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