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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Reap the Benefits of Increased Productivity By Connecting Mobile Employees
sponsored by Vodafone
WHITE PAPER: In this solution brief, you will learn how to unlock the value of mobile UC and deliver better operational agility, improved customer engagement, and enhanced employee connectivity. Access this brief now to simplify your collaboration landscape.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Vodafone

Centralize your enterprise mobility by strengthening your wireless network
sponsored by Vodafone
DATA SHEET: In this brief datasheet, you will learn how to mobilize your enterprise with a wireless service that delivers voice, data, and roaming according to your employees' needs. Read on to discover how to centralize your mobile spending.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Vodafone

Overcome the 5 Mobility Challenges Facing Today's Enterprises
sponsored by Vodafone
DATA SHEET: In this infographic, you will learn about the 5 most common challenges hindering your enterprise mobility. Read on now to learn how to foster the workplace of tomorrow with a unified mobility strategy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

Vodafone

A Guide for Evaluating Unified Communications as a Service Providers
sponsored by 8x8, Inc.
RESOURCE: In this report, you will learn about the capabilities of UCaaS, and in particular the two types of cloud delivery architectures deployed in the UCaaS market. Access this report to compare the top 20 UCaaS vendors.
Posted: 19 Nov 2015 | Published: 03 Sep 2015

8x8, Inc.

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
TRANSCRIPT: In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Citrix Ready

Enable Freedom for the Internet of Things with M2M Communications
sponsored by Interoute
WEBCAST: This webcast discusses the evolution of the M2M market and examines how one company was able to become an M2M and IoT services provider. Tune in now to learn how to enable mobile freedom with IoT, as well how to launch a mobile management platform within a cloud infrastructure.
Posted: 17 Nov 2015 | Premiered: Sep 26, 2014

Interoute

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: In this podcast, you will discover how to expand your business reach and mobilize your enterprise with Citrix mobility and Windows 10. Get the insider's look at how Windows 10 can transform your business, as well as 10 tips to ensure your W10 readiness.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015

Citrix

The Technology Trends Set to Reshape your Business and Data Center Design
sponsored by IBM
WHITE PAPER: In this white paper, you will discover the data center implications of cloud computing, mobile technologies, social collaboration, and business analytics. Read on to build a flexible data center strategy enabled by predictive analytics for your business.
Posted: 12 Nov 2015 | Published: 31 Dec 2013

IBM

Magic Quadrant for Mobile Application Development Platforms
sponsored by IBM
WHITE PAPER: Access this analyst report to determine which mobile app development platform (MADP) vendor is right for your organization's IT developers, architects and mobile development leaders.
Posted: 10 Nov 2015 | Published: 21 Sep 2015

IBM

Three Mobile Apps That Can Help You Win the Battle for Customer Mindshare
sponsored by IBM
WEBCAST: Watch this informative webcast and learn about a mobile platform designed to optimize mobile application experiences. You'll also discover a retail app designed to bridge physical and digital engagement.
Posted: 05 Nov 2015 | Premiered: Aug 27, 2015

IBM

Accelerate Your Transformation into a Mobile Enterprise with Cloud Computing
sponsored by IBM
WHITE PAPER: This white paper will examine why becoming a mobile enterprise may be the best choice for your organization, how cloud can help you accelerate your transformation into a mobile enterprise, and the important things to consider when designing a mobile enterprise. Read on to learn more.
Posted: 05 Nov 2015 | Published: 30 Sep 2015

IBM

Improve Your User Experience with Mobile Application Development
sponsored by IBM
WEBCAST: In this webcast, you will learn how transform customer information garnered from your mobile apps into actionable data. Access this video to accelerate the delivery of your mobile strategy provide users with a more engaging experience.
Posted: 30 Oct 2015 | Premiered: Jun 18, 2015

IBM

Enabling Enterprise Mobility with APIs
sponsored by MuleSoft
WHITE PAPER: This paper reviews the primary drivers and challenges faced by enterprises trying to initiate or support a mobile strategy, and the transformation stories of three market leaders who enabled mobility via API-led connectivity. Access this white paper now to devise a mobile strategy for your business.
Posted: 30 Oct 2015 | Published: 30 Oct 2015

MuleSoft

WEDI: The Consumer-Driven Mobile-First Healthcare of Tomorrow
sponsored by IBM
WHITE PAPER: This guide illustrates how trends in consumerization and technology are transforming healthcare, and outline key challenges and opportunities on the road ahead. Read on to learn more about the consumer-driven mobile-first healthcare of tomorrow.
Posted: 29 Oct 2015 | Published: 29 Oct 2015

IBM

City of Barcelona Customer Story
sponsored by OpenText
CASE STUDY: Access this exclusive case study to learn how the Barcelona City Council was able to improve productivity and efficiency with greater collaboration on mobile devices and easier to use web services in the cloud. Read on to learn more.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

OpenText

Empower Data Protection with File Encryption and Bring Your Own Collaboration
sponsored by FinalCode
EGUIDE: This e-guide examines a security software that will ensure the highest level of enterprise file protection by encrypting documents individually. Learn why breach training can minimize damage when hackers attack, and access exclusive tips for creating a data classification policy.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

FinalCode

Gain New Insights and Enhance Consumer Engagements
sponsored by IBM
WHITE PAPER: Access this white paper and discover ways to capitalize on consumer data to drive desired business outcomes and increase marketing ROI.
Posted: 20 Oct 2015 | Published: 29 May 2015

IBM

The Power of Collaboration with an Expiration Date and Data-Centric Security
sponsored by BlackBerry
WHITE PAPER: In this white paper, you will learn the role of data-centric security in expiration collaboration. Access this paper now to see why the movement of consumers to apps like Snapchat clearly presages a similar move for enterprises to EFSS tools with real expiration built in.
Posted: 12 Oct 2015 | Published: 12 Oct 2015

BlackBerry

Raiders of the Lost File Shares: Defending Enterprise Data Against Destructive Malware
sponsored by BlackBerry
WHITE PAPER: Take a deep look at recent malware attacks against file sharing systems and potential countermeasures to thwart them. Learn how to achieve secure mobile file sharing and mitigate the risk of information loss.
Posted: 12 Oct 2015 | Published: 12 Oct 2015

BlackBerry

Delivering Positive Multi-Channel Customer Experiences
sponsored by Oracle Corporation
EGUIDE: This e-guide offers top CEM trends to watch for, as well as 6 customer engagement strategies that ensure seamless results. Read on to learn how your business can drive multichannel engagement with the voice of the customer.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Oracle Corporation

Track the User Experience of Your Mobile Apps
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper presents a fast, easy method to measure and monitor the user experience in a truly meaningful way: from the user's perspective. Access and discover six metrics this strategy takes into account as you ensure optimal app performance.
Posted: 02 Oct 2015 | Published: 27 Feb 2015

Hewlett Packard Enterprise

Mobile Apps: Measure, Focus, Improve
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, learn why the "mobile moment" - that instant when users first determine their love or hatred for your mobile app - dictates the success of your application and ultimately your business. Discover facts backed by Forrester Research that will help you tame the complexities of user experience measurements.
Posted: 01 Oct 2015 | Published: 01 Oct 2015

Hewlett Packard Enterprise

Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

SAP

The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work
sponsored by SearchCRM
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

SearchCRM

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.
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