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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
76 - 100 of 347 Matches Previous Page  | Next Page
Enterprise Mobility Management – Going from Good to Great
sponsored by CA Technologies.
WEBCAST: This exclusive webcast takes a look at what makes an enterprise mobility management strategy successful, outlining what approaches are popular, what users are looking for, and how you can better empower your mobile workforce.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

CA Technologies.

Improve Your Customer Experience and Call Center with Mobile Applications
sponsored by Genesys
WHITE PAPER: Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Genesys

Seven Ways to Create an Unbeatable Enterprise Mobility Strategy
sponsored by CA Technologies.
WHITE PAPER: This informative resource takes an in-depth look at what your organization can do today to ensure a bright mobile future. Read on to learn seven crucial tips for creating an unbeatable mobile strategy.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

CA Technologies.

Put a Mobility Center of Excellence in Place to Maximize Return on Mobility
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource discusses how establishing a mobility center of excellence can help your organization create a second-generation mobility strategy that improves time to benefit in midsized and large companies.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

CA Technologies.

Boosting Customer Loyalty and Bottom Line Results - Putting Customer Experience First in Your Contact Centre
sponsored by Genesys
WHITE PAPER: Customer experience management (CEM) is coming to the forefront as one of the best ways to differentiate your organization. This white paper explores key elements of the customer experience (CX) and how to achieve better CEM while improving operational effectiveness and driving down costs.
Posted: 30 May 2014 | Published: 30 May 2014

Genesys

Trusted Access:Mobile
sponsored by Raytheon Trusted Computer Solutions
WHITE PAPER: This exclusive paper discusses a mobile access solution that provides secure, reliable, and efficient access to critical data and applications from any mobile device.
Posted: 30 May 2014 | Published: 30 May 2014

Raytheon Trusted Computer Solutions

BrianMadden.com Podcast: Raytheon Cyber Products joins us to talk about VMI (It's like VDI, but with Android virtual machines!)
sponsored by Raytheon Trusted Computer Solutions
PODCAST: In this exclusive podcast, join industry experts Brian and Jack Madden as they take an in-depth look at a new technology called virtual mobile infrastructure (VMI) which is like VDI, except with virtual machines that mimic mobile devices, enabling more centralized management and dramatically improved accessibility.
Posted: 30 May 2014 | Premiered: May 30, 2014

Raytheon Trusted Computer Solutions

Webcast: Enabling Enterprise Mobile Benefits Through Video Communication
sponsored by Vidyo, Inc.
WEBCAST: This exclusive webcast takes an in-depth look at the role video communication plays in driving mobile benefits within the enterprise.
Posted: 29 May 2014 | Premiered: May 29, 2014

Vidyo, Inc.

Leveraging Mobility: Creating Unprecedented Performance and Business Transformation
sponsored by Newgen Software
WHITE PAPER: The following white paper explores the importance of mobile applications when it comes to enabling self-service claims architecture. Gain insight on technology recommendations to make this goal a reality, use cases associated, and more.
Posted: 29 May 2014 | Published: 29 May 2014

Newgen Software

Newgen Mobility Platform for Claims Management - ZapIn
sponsored by Newgen Software
WHITE PAPER: The following white paper explores the current need for self-service claims architecture for the insurance claims industry and how mobile applications offer a promising way to reach this goal.
Posted: 29 May 2014 | Published: 29 May 2014

Newgen Software

2014 Trends to Watch: Ovum Enterprise Mobility
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper takes a look at the state of enterprise mobility today and examines what to look out for as businesses adapt to increasing consumerization and extend the range of tools and applications available to employees on all devices.
Posted: 28 May 2014 | Published: 28 May 2014

CA Technologies.

Newgen Mobility Article
sponsored by Newgen Software
WHITE PAPER: The following white paper provides readers with key applications of mobility platforms for banking and insurance industries.
Posted: 28 May 2014 | Published: 28 May 2014

Newgen Software

An Innovative, Software-Based Mobile Video Conferencing Solution
sponsored by Vidyo, Inc.
WHITE PAPER: This informative paper examines the move toward mobile video conferencing and discusses the limitations of traditional solutions when it comes to supporting mobile users, examining how your organization can overcome these issues.
Posted: 27 May 2014 | Published: 27 May 2014

Vidyo, Inc.

Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013

Microsoft India

Vidyo Enabled Insurance Services
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive resource examines how videoconferencing solutions are being embraced by customer service organizations and how they can drive collaboration and innovation.
Posted: 27 May 2014 | Published: 27 May 2014

Vidyo, Inc.

Secure Access to Sensitive Information on Mobile Devices
sponsored by Raytheon Trusted Computer Solutions
WHITE PAPER: This exclusive resource discusses the impact that the rise of BYOD has had on enterprise security, how the industry is responding, and what your organization can do to avoid the common pitfalls.
Posted: 27 May 2014 | Published: 27 May 2014

Raytheon Trusted Computer Solutions

On-Demand Online Seminar - The New IT
sponsored by Apple Inc.
WEBCAST: Join Apple Business Experts for a free on-demand online seminar focused on progressive IT. Learn about a new way to work where IT empowers employees with the very best tools, technologies, and apps to do their jobs. Register now.
Posted: 23 May 2014 | Premiered: May 23, 2014

Apple Inc.

Mobile IAM™: The “BYOD Done Right™” Solution
sponsored by Extreme Networks
WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.
Posted: 22 May 2014 | Published: 22 May 2014

Extreme Networks

The Dynamic Sales Team: Transforming the Way Organizations Sell
sponsored by Microsoft India
WHITE PAPER: In this white paper, learn how to maintain a consistent, compelling relationship with your customers by transforming the way you approach marketing, sales, and service. Explore how trends such as cloud, mobile social, big data, and analytics are impacting sales, and learn how to achieve the four key characteristics of a dynamic sales team
Posted: 20 May 2014 | Published: 31 Dec 2012

Microsoft India

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

4 Trends Driving Call Center Outsourcing
sponsored by Salesforce
PODCAST: Uncover the 4 factors influencing the need for a well-oiled call center, and find out why call center outsourcing has become increasingly popular.
Posted: 20 May 2014 | Premiered: May 8, 2014

Salesforce

Citrix XenMobile Technology Overview
sponsored by Citrix
WHITE PAPER: This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.
Posted: 20 May 2014 | Published: 20 May 2014

Citrix

Podcast: Building Blocks of Next-Gen Customer Experience
sponsored by Salesforce
PODCAST: Discover what your organization needs to do to bond with customers in the social media and mobile device era we live in.
Posted: 19 May 2014 | Premiered: May 13, 2014

Salesforce

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

Contact Center Metrics and Performance Management
sponsored by Five9
EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
Posted: 21 May 2014 | Published: 21 May 2014

Five9
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