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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
76 - 100 of 372 Matches Previous Page  | Next Page
Choosing an MDM Platform: Where to Start the Conversation
sponsored by BlackBerry
WHITE PAPER: Mobile Device Management (MDM) can be difficult due to the robust mix of devices used by employees, and also the fear of a security breach.  Many MDM solutions claim to be doing more than the next, and you could spend hours trying to stay up to speed with all of the different options available.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry

Box for Mobile
sponsored by Box
PRODUCT OVERVIEW: The following solution overview examines a mobile content delivery platform that if implemented can vastly boost productivity across your organization.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Box

Enterprise Mobility 101: Managing Devices and BYOD
sponsored by CA Technologies.
WHITE PAPER: BYOD initiatives have taken the business world by storm - and there's no surprise since it's known to reduce costs, increase collaboration, and even make employees like their job better.  However, there are pitfalls that come along with BYOD that are often overlooked.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

CA Technologies.

The New Advantages in BES10: What the Latest Update (v10.2) Delivers
sponsored by BlackBerry
DATA SHEET: As BYOD and workforce mobility continue to gain traction in today's business world, a unified platform for managing a robust set of devices, applications, and content accross multiple operating systems is a must-have.  This exclusive paper takes a look at one platform that may solve your mobility worries.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry

Best Practices in BYOD: Addressing BYOD Challenges in the Enterprise
sponsored by BlackBerry
WHITE PAPER: The complexity of managing multiple device types, separating and protecting work and personal data and providing effect support can be a daunting task for any IT professional. Will your IT group be able to keep up?
Posted: 11 Aug 2014 | Published: 08 Aug 2014

BlackBerry

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

EMM Challenges: Three Ways to Balance IT Needs With User Demands
sponsored by BlackBerry
WHITE PAPER: Read this whitepaper to find out three ways to balance IT needs with user demands.
Posted: 25 Jul 2014 | Published: 25 Jul 2014

BlackBerry

Application Delivery Controller Meets Demands of Today
sponsored by Citrix
WHITE PAPER: This exclusive resource discusses an application delivery controller that is optimized for the intense new demands of today's network infrastructures, allowing your organization to provide workers with the resources they need.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

Citrix

11 Best Practices for Mobily Device Management
sponsored by IBM
WHITE PAPER: This informative resource examines how to construct an effective MDM plan, outlining 11 best practices that can help guarantee success.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

IBM

How to Migrate from BlackBerry Enterprise Server v4.0 or v5.0
sponsored by BlackBerry
WHITE PAPER: This guide explores the benefits of BlackBerry's Enterprise Service 10 and how that solution can be implemented for your organization.
Posted: 18 Jul 2014 | Published: 29 Jul 2014

BlackBerry

Future Focus: What's Coming in EMM
sponsored by BlackBerry
WHITE PAPER: Explore the role of enterprise mobility management in today's IT landscape.
Posted: 18 Jul 2014 | Published: 19 Aug 2014

BlackBerry

Enterprise Mobility Management The Big Bang Theory
sponsored by IBM
WHITE PAPER: This informative resource discusses what it takes to build a successful enterprise mobility management strategy, examining how IT can best identify and support the business drivers that demand mobility.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

IBM

Acronis® access uniting content and the mobile device
sponsored by Acronis
WHITE PAPER: The following white paper explores the importance of having the right content management solution in place to enable access to the content that was typically reserved for conventional computing. Learn how by implementing the right solution, workers can instantly access, sync, and share content across all devices within the enterprise.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

Acronis

The Mobile Scenario: Innovation Plus Agility Equals Opportunity
sponsored by Gartner
WEBCAST: This exclusive Gartner Symposium/ITxpo presentation discusses how organizations can best utilize the latest mobile capabilities to enable greater operational efficiency and employee satisfaction while also increasing security and cutting overall costs.
Posted: 07 Jul 2014 | Premiered: Jul 7, 2014

Gartner

Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops and Healthcare BYOD
sponsored by Dell, Inc.
WHITE PAPER: This exclusive white paper examines how healthcare organizations can fit mobile devices into their environment effectively so that they can reap the benefits of BYOD without compromising any IT requirements.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Dell, Inc.

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

Staying Competitive and Profitable – Essentials for Customer Experience Success
sponsored by Genesys
WHITE PAPER: This white paper discusses the importance of focusing on the customer experience journey, explores why companies don't get the customer journey right, and discusses how leading companies provide great customer experiences.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Genesys

Mobile First Securing Information Sprawl
sponsored by Box
WHITE PAPER: Learn how the partnership between Box and MobileIron can help you execute a "mobile first" strategy that manages and secures both mobile apps and content.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Box

Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

Are You Asking the Right Questions?
sponsored by Hewlett-Packard Company
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett-Packard Company

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Citrix/IBM/Atlantis Computing

A New Style of IT: The Dawn of a New Normal
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Hewlett-Packard Company
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