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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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10 Digital Marketing Tips for a Successful 2015
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this valuable white paper to learn more about the top 10 digital marketing trends from last year that are making a big splash in the field today
Posted: 06 Feb 2015 | Published: 06 Feb 2015

Silverpop Systems Inc. an IBM Company

7 Key Marketing Trends for 2015 and Tactics for Succeeding in the New Year
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this valuable guide to learn more about the 7 key marketing trends for 2015 and how you can harness these trends to improve customer experience and maintain your competitive edge.
Posted: 04 Feb 2015 | Published: 04 Feb 2015

Silverpop Systems Inc. an IBM Company

Assuring Application Security: Deploying Code that Keeps Data Safe (Slashguide)
sponsored by Hewlett-Packard Company
WHITE PAPER: This SlashGuide discusses the evolution of malware attack surfaces, from endpoint to server to app; what to look for when sourcing or developing code; and which tests you should be performing now to keep malicious code out and enterprise data safe.
Posted: 01 Feb 2015 | Published: 18 Nov 2014

Hewlett-Packard Company

Transfrm your Applications to Deliver a Superior Customer Experience
sponsored by Hewlett-Packard Company
RESOURCE: Access this informative brief to learn more about how you can develop in-demand applications that deliver superior experience in design, cloud integration, and application ecosystem modernization.
Posted: 30 Jan 2015 | Published: 31 May 2013

Hewlett-Packard Company

Harnessing Data in the Internet of Things Webcast
sponsored by IBM
WEBCAST: Access this in-depth video with expert speaker Gary Barnett of Ovum to gain a better understanding of how your company can capitalize on the internet of things.
Posted: 26 Jan 2015 | Premiered: Dec 31, 2014

IBM

Is Your Printing/Imaging Environment Exposing Your Sensitive Data?
sponsored by Hewlett-Packard Limited
WHITE PAPER: This exclusive white paper dives into some of the toughest challenges with data security.  Read on to learn more.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Hewlett-Packard Limited

Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce
sponsored by IBM
PRESENTATION: Social, mobile, and analytics technologies are combining with behavioral science to change what it means to be a productive worker. Companies are investing in systems that drive employees to be more engaged and more productive. Click through this slideshow to find out why 72% of companies use social business tools for help with recruiting.
Posted: 20 Jan 2015 | Published: 31 Dec 2013

IBM

Key Insights & Recommended Actions from the IBV CHRO Study
sponsored by IBM
WEBCAST: Access this webcast, New Expecations for a New Era, to answer the question: How does HR empower the business to help boost sales, improve customer satisfaction and loyalty, and improve employee satisfaction?
Posted: 20 Jan 2015 | Premiered: Jan 20, 2015

IBM

Cloud Mobility: Improve Mobile Collaboration and Capabilities
sponsored by IBM
WHITE PAPER: The following white paper explores the growing need for the mobile workforce to be connected to the enterprise network at all times. Discover cloud features that are capable of delivering just that. Plus, learn about the key mobility capabilities, benefits, and more.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

IBM

Endpoint Data Protection: A Buyer's Checklist
sponsored by Commvault
WHITE PAPER: This exclusive white paper takes an in-depth look a end point security for enterprise mobility, and why end point data backup is critical for organizations today. Read on to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

Commvault

The Aragon Research Globe for Mobile Content Management, 2014
sponsored by IBM
WHITE PAPER: A growing trend is the shift toward being able to manage mobile content as well as mobile devices and mobile apps. Managing critical content outside of repositories is what MCM is all about. Read the 2014 Aragon Research Globe Report for Mobile Content Management to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

IBM

Enterprise Mobility-as-a-Service
sponsored by Dimension Data
PRODUCT OVERVIEW: This exclusive white paper dives into Enterprise Mobility-as-a-Service (EMaaS) and explains the benefits that come along with this new option. Read on to learn more.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Dimension Data

Evolve Your UC Strategy with the Cloud
sponsored by Dimension Data
PRODUCT OVERVIEW: This exclusive white paper offers an in-depth look at the always-changing UC & C market and explains why UCC is something every organization should consider. Read on to learn more.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Dimension Data

Eguide: Cloud-Based Unified Communications Essential to Mobility
sponsored by Dimension Data
EGUIDE: In this eguide, Nemertes Research analyst Philip Clarke discusses why enterprises should look to the cloud and how it can benefit their mobile UC strategy. Read on to learn more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Dimension Data

Optimizing the Datacenter Network for Improved Scalability, Orchestration, and Automation
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive white paper takes an in-depth look at the four pillars of computing, and how they all blend together to drive innovation and optimization in the network today. Read on to learn more.
Posted: 02 Jan 2015 | Published: 02 Jan 2015

Cisco Systems, Inc.

How to Ensure Web and App Performance by Addressing the Front End
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Limelight Networks, Inc.

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

Get the Most From Mobility for Individuals and Workgroups
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper explains how mobile computing has made people more aware, agile, and responsive in their personal lives - and how raised expectations in the workplace have real implications for the enterprise. Read on to learn more.
Posted: 09 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Enhancing Customer Experience with a Stronger Mobile Strategy
sponsored by Box
WHITE PAPER: This exlusive white paper takes a look at 6 essential elements of a mobile strategy. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

Mobile Security: Confidence Ebbs As BYOD Booms
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at how enterprise mobility has changed the network security landscape forever. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Dell, Inc. and Intel®

Busting Myths About Mobility
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at the myths of mobility, and helps you bust them with real facts for the bottom line. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Dell, Inc. and Intel®

Unleash Mobility With Agile Security
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at mobility and how agile security management can help you unleash the full power of your mobile strategy. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Dell, Inc. and Intel®

Make Mobility the Engine that Drives your Business
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper details the key drivers for mobility and how they can help your business grow more than ever. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Dell, Inc. and Intel®

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by Commvault
WEBCAST: In this webcast, Rachel Dines, senior analyst at Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive.
Posted: 30 Dec 2014 | Premiered: Feb 28, 2013

Commvault

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony
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