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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
76 - 100 of 406 Matches Previous Page  | Next Page
The New Advantages in BES10: What the Latest Update (v10.2) Delivers
sponsored by BlackBerry
DATA SHEET: As BYOD and workforce mobility continue to gain traction in today's business world, a unified platform for managing a robust set of devices, applications, and content accross multiple operating systems is a must-have.  This exclusive paper takes a look at one platform that may solve your mobility worries.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: Companies are expected to facilitate new social, mobile and web platforms in order to interact with customers – resulting in independent interaction points handled by disparate systems and disconnected employees. This white paper discusses a holistic approach to digital channels, and how to transform the end-to-end customer journey.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Genesys

Best Practices in BYOD: Addressing BYOD Challenges in the Enterprise
sponsored by BlackBerry
WHITE PAPER: The complexity of managing multiple device types, separating and protecting work and personal data and providing effect support can be a daunting task for any IT professional. Will your IT group be able to keep up?
Posted: 11 Aug 2014 | Published: 08 Aug 2014

BlackBerry

Infographic: New Expectations for Customer Service Workers
sponsored by IBM
RESOURCE: This infographic offers insight into the new expectations for customer service representatives and retail workers in order to better connect with customers and provide richer experiences.
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IBM

Channels are Irrelevant
sponsored by SDL
EBOOK: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

SDL

Channels are Irrelevant
sponsored by SDL
WHITE PAPER: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

SDL

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

Channel Engagement is in the Hands of Consumers
sponsored by SDL
WHITE PAPER: Learn how you should approach your content strategy to accommodate the mobile generation's demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Channels Are Irrelevant
sponsored by SDL
RESEARCH CONTENT: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

EMM Challenges: Three Ways to Balance IT Needs With User Demands
sponsored by BlackBerry
WHITE PAPER: Read this whitepaper to find out three ways to balance IT needs with user demands.
Posted: 25 Jul 2014 | Published: 25 Jul 2014

BlackBerry

Deliver Enterprise Mobility with Citrix XenMobile and Citrix NetScaler
sponsored by Citrix
WHITE PAPER: This exclusive resource discusses an application delivery controller that is optimized for the intense new demands of today's network infrastructures, allowing your organization to provide workers with the resources they need.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

Citrix

11 Best Practices for Mobily Device Management
sponsored by IBM
WHITE PAPER: This informative resource examines how to construct an effective MDM plan, outlining 11 best practices that can help guarantee success.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

IBM

Future Focus: What's Coming in EMM
sponsored by BlackBerry
WHITE PAPER: Explore the role of enterprise mobility management in today's IT landscape.
Posted: 18 Jul 2014 | Published: 19 Aug 2014

BlackBerry

How to Migrate from BlackBerry Enterprise Server v4.0 or v5.0
sponsored by BlackBerry
WHITE PAPER: This guide explores the benefits of BlackBerry's Enterprise Service 10 and how that solution can be implemented for your organization.
Posted: 18 Jul 2014 | Published: 29 Jul 2014

BlackBerry

Enterprise Mobility Management The Big Bang Theory
sponsored by IBM
WHITE PAPER: This informative resource discusses what it takes to build a successful enterprise mobility management strategy, examining how IT can best identify and support the business drivers that demand mobility.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

IBM

Acronis® access uniting content and the mobile device
sponsored by Acronis
WHITE PAPER: The following white paper explores the importance of having the right content management solution in place to enable access to the content that was typically reserved for conventional computing. Learn how by implementing the right solution, workers can instantly access, sync, and share content across all devices within the enterprise.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

Acronis

Unisphere Research: SHARE and GUIDE SHARE EUROPE Mobile Computing Survey
sponsored by IBM
WHITE PAPER: This exclusive white paper takes an in-depth look at the effects that today's mobile devices can have on a corporate IT environment, discussing common problems that you will run into and what your organization can do to easily overcome them.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

IBM

Business Applications and Tablet Adoption: A Survey of IT Professionals at Small and Mid-Sized Organizations
sponsored by NComputing
WHITE PAPER: This exclusive survey takes an in-depth look at the current trends a challenges that small and mid-sized businesses face when adopting tablets into the enterprise, discussing best practices, how to overcome common issues, and much more.
Posted: 08 Jul 2014 | Published: 07 Jul 2014

NComputing

The Mobile Scenario: Innovation Plus Agility Equals Opportunity
sponsored by Gartner
WEBCAST: This exclusive Gartner Symposium/ITxpo presentation discusses how organizations can best utilize the latest mobile capabilities to enable greater operational efficiency and employee satisfaction while also increasing security and cutting overall costs.
Posted: 07 Jul 2014 | Premiered: Jul 7, 2014

Gartner

Citrix solutions for healthcare
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This informative paper examines a series of mobile solutions designed to help transform healthcare IT, enabling secure, reliable mobile access anytime, anywhere.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Citrix/IBM/Atlantis Computing

Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops and Healthcare BYOD
sponsored by Dell, Inc.
WHITE PAPER: This exclusive white paper examines how healthcare organizations can fit mobile devices into their environment effectively so that they can reap the benefits of BYOD without compromising any IT requirements.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Dell, Inc.

Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

Are You Asking the Right Questions?
sponsored by Hewlett-Packard Company
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett-Packard Company

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company
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