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IT Outsourcing Services

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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain  … 
Definition continues below.
IT Outsourcing Services Reports
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Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn, Inc.
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn, Inc.

Professional IT Services: The Advantages of IT Outsourcing
sponsored by Comarch
VIDEO: This video discusses one IT service provider that can support the IT operations of any enterprise. Learn about the wealth of reputable IT services this vendor offers including data center services, IT outsourcing and IT integration services, network solutions, telecommunication solutions and more.
Posted: 15 Nov 2016 | Premiered: 29 Mar 2013

Comarch

Nearshoring IT Operations for a Top Travel Company
sponsored by Comarch
CASE STUDY: A top travel company needed a service provider who could deliver on-going support of the data center and assist in the knowledge transfer process between the company's previous provider. This case study details the advantages gained by choosing one particular MSP.
Posted: 15 Nov 2016 | Published: 07 Sep 2016

Comarch

Best Practices for Effective & Efficient Vendor Management
sponsored by Comarch
WHITE PAPER: This white paper explains why you should constantly evaluate your strategic vendor relationships. Learn why you should take a closer look at how your company manages its vendor relations, who your strategic partner is and what a successful vendor selection process should include.
Posted: 15 Nov 2016 | Published: 30 Sep 2016

Comarch

Change the Dynamics of Your IT
sponsored by Comarch
WHITE PAPER: This white paper explains why IT outsourcing, i.e. defining and isolating certain areas of IT in the enterprise and then transferring them to specialized third parties, is currently the best way to effectively develop and maintain the IT environment. Learn how you can simplify your IT now.
Posted: 14 Nov 2016 | Published: 31 Aug 2016

Comarch

Computer Weekly – 15 November 2016: Counting the cost of financial cyber crime
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
Posted: 11 Nov 2016 | Published: 15 Nov 2016

ComputerWeekly.com

Cloud-Based Managed Security Tools and Services
sponsored by NTT America, Inc.
EBOOK: The cloud is still an area of uncertainty for security, but research from IHS says managed security vendors are increasingly delivering their products via the cloud. Access this article to understand this growing trend and how virtual networking, NFV, and SDN are affecting vendors' ability to offer secure managed services in the cloud.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

NTT America, Inc.

Top 5 Factors Driving Domestic IT Outsourcing Growth
sponsored by NTT America, Inc.
EBOOK: Access this article to explore the contents of an interview with Eric Simonson of the Everest Group in which he discusses the 5 main drivers behind the rise in domestic outsourcing, including diversification of buyer needs, overcoming the structural challenges of offshore delivery, and 3 more.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

Why Businesses are Turning to Managed IT Services
sponsored by NTT America, Inc.
EBOOK: This article explores how MSPs are evolving beyond their traditional limits to become trusted partners, rather than replacements, for internal IT teams. Discover why MSP adoption, which has traditionally been slow, is starting to gain ground and accelerate.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

CIOs, IT Departments, and MSPs: Emerging Trends in the Managed Services Market
sponsored by NTT America, Inc.
EBOOK: This paper explores the findings of a study into the rate of outsourcing and MSP adoption and its effects on traditional IT. Access now to find out how BYOD, consumer tech, and cloud computing are aligning to affect change in the managed services market.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

One of Poland's Largest Gas Stations Meets Their Network Demands
sponsored by Comarch
CASE STUDY: This case study details how one of Poland's largest gas station companies was able to meet their customers' network demands through their existing managed services provider. Learn about all the advantages this provider can offer by accessing now.
Posted: 07 Nov 2016 | Published: 30 Sep 2016

Comarch

Opportunities and Risks in 5 Global Outsourcing Locations
sponsored by NTT America, Inc.
EBOOK: This e-guide explores some of the key trends impacting 5 important global IT outsourcing locations. Access now to uncover these trends, and learn how they are affecting regions like the United States, Brazil and Colombia, China, and more.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

NTT America, Inc.

How Heathrow Airport Easily Implemented Its Data Center
sponsored by Comarch
CASE STUDY: Heathrow Airport needed a data center provider that could ensure high availability, reliability, scalability and security. This case study details why the airport chose one data center provider that offered high quality services and optimal pricing. Learn the services the airport benefits from by accessing now.
Posted: 07 Nov 2016 | Published: 30 Sep 2016

Comarch

Leading Astronomical Organization Benefits from Service Based IT Support Provider
sponsored by Comarch
CASE STUDY: A leading astronomical organization wanted a new IT support provider that would meet their requirements without breaking the bank. This case study details how the organization chose an IT support provider that boasted an experienced team of IT engineers and high quality services.
Posted: 04 Nov 2016 | Published: 30 Sep 2016

Comarch

Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

7 Key Success Factors for SIAM Transformation
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent process framework for interacting with suppliers, giving end-users a single point of access to critical IT services. Uncover best practices for implementing SIAM and tying your entire service delivery value chain together into one cohesive ecosystem.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

Computer Weekly – 1 November 2016: The future of connected cars
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how software is reshaping the car industry, with internet-connected cars presenting challenges and opportunities. IT suppliers are putting up prices in the UK as the value of the pound falls – we look at the implications. And Eurostar's digital chief talks about his IT overhaul. Read the issue now.
Posted: 28 Oct 2016 | Published: 01 Nov 2016

ComputerWeekly.com

Cloud Archiving: A Guide for MSPs
sponsored by LogicNow
WHITE PAPER: To provide a broader value-added proposition for email archiving, MSPs can discuss cloud capabilities that helps customers mine their emails for insight and enable security monitoring. Learn more about how to offer cloud email archiving as a key part of your service portfolio.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

LogicNow

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by LogicNow
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

LogicNow

CW Middle East Oct to Dec 2016
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.
Posted: 17 Oct 2016 | Published: 20 Oct 2016

ComputerWeekly.com

Digital transformation: bridging the paper and digital gap
sponsored by ComputerWeekly.com
ANALYST REPORT: Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
Posted: 30 Sep 2016 | Published: 30 Sep 2016

ComputerWeekly.com

Disaster Recovery as a Service
sponsored by Databarracks
WHITE PAPER: Disasters don't happen every day, so why pay for a DR solution that charges as if you are constantly recovering? Learn how outsourcing disaster recovery makes your environment safer and the process of maintaining it easier.
Posted: 14 Sep 2016 | Published: 14 Sep 2016

Databarracks

Emerson Network Power Global Services - We Can Do That
sponsored by Emerson
VIDEO: This short video introduces an international service partner that offers fast local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

Digital Transformation Redefines IT’s Relevance In Small And Midsize Businesses
sponsored by SAP
RESOURCE: Download this resource to discover how IT leadership can regain relevance in a digital era. Learn 4 things IT leaders should do consider when digitally transforming their SMBs, including instruction on how to drive platform-based innovation and transform IT with business acumen.
Posted: 12 Oct 2016 | Published: 31 Aug 2016

SAP
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IT OUTSOURCING SERVICES DEFINITION (continued): …  a firewall and a virtual private network (VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing enables a business running faster than if it tried to deploy the same technology using in-house staff. In the evolving Internet economy, where time to market is crucial and skilled IT labor is scarce, e-outsourcing is gaining in popularity. In fact, IBM CEO Lou Gerstner forecasts that … 
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