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IT Outsourcing Services

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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain  … 
Definition continues below.
IT Outsourcing Services Reports
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Support Centers Step into the Spotlight
sponsored by CA Technologies.
WHITE PAPER: See how support centers can evolve to increase efficiency and add value to the company with this handy infographic.
Posted: 25 Feb 2015 | Published: 31 Dec 2014

CA Technologies.

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Data Center Migration Cheat Sheet: Top 10 Tips for Success
sponsored by Digital Realty
WHITE PAPER: But what if there was a way to sidestep those obstacles? In this white paper, uncover the top ten tips for a successful data center relocation. Read on now to prepare yourself to reduce the pain of workload, application, and infrastructure migration.
Posted: 17 Feb 2015 | Published: 05 Nov 2014

Digital Realty

Redefining Colocation Data Center Standards
sponsored by Iron Mountain
WEBCAST: In this brief video, take an ariel tour of a new LEED Gold certified colocation center.
Posted: 16 Feb 2015 | Premiered: Feb 4, 2015

Iron Mountain

Redefining Data Center Colocation Services
sponsored by Iron Mountain
WHITE PAPER: In this white paper, learn the key factors to bolstering your colocation center services. Read on now to learn what customers demand and how to support them with powering/cooling capabilities, DCIM tools, and more.
Posted: 13 Feb 2015 | Published: 04 Feb 2015

Iron Mountain

Transforming the European Economy through Cloud Computing
sponsored by Colt IT Services
WHITE PAPER: In this white paper, view case studies of leading US and European organizations and how they leveraged IT to pursue innovative projects. Examine the projected IT investments over the next five years and what strategies to explore conquer computing obstacles. Read on to learn how cloud computing can help your organization succeed in the digital age.
Posted: 10 Feb 2015 | Published: 04 Feb 2015

Colt IT Services

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd

How MPS Ensures Print Network Uptime
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this case study, learn how a managed print services platform can provide you with full visibility of your printing environment. Discover how end-to-end management can reduce troubleshooting times by up to 70% and increase uptime. Additionally, read on to learn how MPS reduces costs and complexity.
Posted: 27 Jan 2015 | Published: 14 Nov 2012

Hewlett-Packard Limited

Clearing the Air: Cloud Infrastructure Management Visibility Simplified
sponsored by CA Technologies.
WEBCAST: In this white paper, explore how IIJ Global Singapore, a subsidiary of the leading internet access and network solutions provider, leveraged a unified monitoring platform to give customers a single-pane-of-glass view. Read on to learn how this platform can increase visibility in your organization.
Posted: 29 Dec 2014 | Premiered: Oct 9, 2014

CA Technologies.

Taking the Reigns of Cloud Infrastructure Management
sponsored by CA Technologies.
WHITE PAPER: View this white paper to discover how one cloud provider selected a platform to ensure a unified view into the infrastructure for users. Read on to learn how this infrastructure management tool is right for your organization.
Posted: 23 Dec 2014 | Published: 02 Oct 2014

CA Technologies.

7 Steps to Next-Gen Managed IT Services Success
sponsored by CompTIA
WHITE PAPER: Explore this exclusive guide to learn the seven steps to next-gen IT management. Discover what your peers offer and provide and how you can successfully carve out your share of the market. Read on to learn more.
Posted: 22 Dec 2014 | Published: 05 Jan 2012

CompTIA

CompTIA Managed Services Trustmark Quick Start Guide
sponsored by CompTIA
WHITE PAPER: Explore this featured resource to learn the strategies to maximize your revenue and provide high caliber services. Examine this guide to gain expert insight into managed services and how to excel as a provider.
Posted: 22 Dec 2014 | Published: 05 Dec 2013

CompTIA

2014 Annual Trends in Managed Services
sponsored by CompTIA
WHITE PAPER: View this extensive and thorough white paper to explore a managed services provider buying guide. Discover what sets the good providers apart from the average ones as well as the red flags to avoid. Read now to learn all you need to know and more when choosing a service provider.
Posted: 18 Dec 2014 | Published: 06 Mar 2014

CompTIA

Buying Guide for Managed Services
sponsored by CompTIA
WHITE PAPER: View this white paper and explore a buyer's guide for managed services. Discover the several subsystems and the characteristics to look for in a good provider. Read on to learn the warning flags and obstacles to avoid.
Posted: 16 Dec 2014 | Published: 15 Jul 2014

CompTIA

The CFO Agenda 2020: Getting Ready for the Digital Age
sponsored by Hewlett-Packard Company
WHITE PAPER: View this white paper to view in-depth statistics of more than 301 CFOs in organizations worldwide to gain keen insights on their changing roles and fuctions.
Posted: 21 Nov 2014 | Published: 08 Oct 2014

Hewlett-Packard Company

Essential Ways SaaS Can Free Your IT
sponsored by Hewlett-Packard Company
WHITE PAPER: View this white paper to discover how (SaaS) through a trusted industry leader delivers the on-demand service your users need to advance your organization.  This solution removes the need for in-house maintenance of software as all patches are handled for you by industry experts. Enjoy 24x7 availability and support including automatic updates.
Posted: 20 Nov 2014 | Published: 01 Nov 2013

Hewlett-Packard Company

Mobile Cloud Security: What CXOs Need to Know
sponsored by Cisco Systems, Inc.
RESOURCE: This blog post discusses the need for end-to-end security in a mobile cloud environment.
Posted: 03 Nov 2014 | Published: 18 Sep 2014

Cisco Systems, Inc.

Case Study: Improve Customer Experience with Managed Services
sponsored by Cisco & Fujitsu
VIDEO: Watch this brief video to learn about the managed services provider Mitchells & Butlers, a leading managed pub and pub restaurant operator, owning around 2,000 businesses offering food, drink and entertainment across the UK, partnered with to bring innovation to their business and help support a better guest experience.
Posted: 22 Oct 2014 | Premiered: 22 Aug 2013

Cisco & Fujitsu

The MPS opportunity for SMBs
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Louella Fernandes and Clive Longbottom examine the need for Managed Print Services (MPS) and how SMBs are faring as they embark on their MPS journey.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

ComputerWeekly.com

Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

Extracting the Full Business Value from Cloud Services
sponsored by NaviSite
WHITE PAPER: This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

NaviSite

The Future of IT Infrastructure in the Professional Services Industry
sponsored by Sungard
WHITE PAPER: This white paper shares insights gathered from the professional services sector into the future of IT infrastructure and its impact on the industry.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Sungard

Creating a Successful Patch Management Strategy
sponsored by N-able Technologies
EGUIDE: In this expert e-Guide, learn how to ensure that your patch management strategy remains secure following the transition from physical to virtual desktops; why delaying security patches puts organizations at risk; and how to build a case for a formal patch management program.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

N-able Technologies

Mobile Cloud Security: What CXOs Need to Know
sponsored by Cisco Systems, Inc.
RESOURCE: This blog post discusses the need for end-to-end security in a mobile cloud environment.
Posted: 27 Nov 2014 | Published: 28 Nov 2014

Cisco Systems, Inc.

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM
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IT OUTSOURCING SERVICES DEFINITION (continued): …  a firewall and a virtual private network (VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing enables a business running faster than if it tried to deploy the same technology using in-house staff. In the evolving Internet economy, where time to market is crucial and skilled IT labor is scarce, e-outsourcing is gaining in popularity. In fact, IBM CEO Lou Gerstner forecasts that … 
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