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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application service provider (ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain  … 
Definition continues below.
IT Outsourcing Services Reports
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CW Middle East – January 2017
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Middle East ezine, we look at how the Middle East, with the poorest road safety record in the world, could benefit most from self-driving cars.
Posted: 05 Jan 2017 | Published: 12 Jan 2017

ComputerWeekly.com

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

The CIO's alternative
sponsored by Red Hat
BROCHURE: This brochure compares major IT vendors in the IT industry right now to help make the consideration process easier for your organization. Access now and see the functions of these IT vendors stand up against each other.
Posted: 13 Dec 2016 | Published: 01 Nov 2016

Red Hat

Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn Rescue
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn Rescue

Computer Weekly: Counting the Real Cost of Financial Cyber Crime
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
Posted: 11 Nov 2016 | Published: 15 Nov 2016

ComputerWeekly.com

Cloud-Based Managed Security Tools and Services
sponsored by NTT America, Inc.
EBOOK: The cloud is still an area of uncertainty for security, but research from IHS says managed security vendors are increasingly delivering their products via the cloud. Access this article to understand this growing trend and how virtual networking, NFV, and SDN are affecting vendors' ability to offer secure managed services in the cloud.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

NTT America, Inc.

Top 5 Factors Driving Domestic IT Outsourcing Growth
sponsored by NTT America, Inc.
EBOOK: Access this article to explore the contents of an interview with Eric Simonson of the Everest Group in which he discusses the 5 main drivers behind the rise in domestic outsourcing, including diversification of buyer needs, overcoming the structural challenges of offshore delivery, and 3 more.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

Why Businesses are Turning to Managed IT Services
sponsored by NTT America, Inc.
EBOOK: This article explores how MSPs are evolving beyond their traditional limits to become trusted partners, rather than replacements, for internal IT teams. Discover why MSP adoption, which has traditionally been slow, is starting to gain ground and accelerate.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

CIOs, IT Departments, and MSPs: Emerging Trends in the Managed Services Market
sponsored by NTT America, Inc.
EBOOK: This paper explores the findings of a study into the rate of outsourcing and MSP adoption and its effects on traditional IT. Access now to find out how BYOD, consumer tech, and cloud computing are aligning to affect change in the managed services market.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

Opportunities and Risks in 5 Global Outsourcing Locations
sponsored by NTT America, Inc.
EBOOK: This e-guide explores some of the key trends impacting 5 important global IT outsourcing locations. Access now to uncover these trends, and learn how they are affecting regions like the United States, Brazil and Colombia, China, and more.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

NTT America, Inc.

The Future of Connected Cars in a Software-defined World
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how software is reshaping the car industry, with internet-connected cars presenting challenges and opportunities. IT suppliers are putting up prices in the UK as the value of the pound falls – we look at the implications. And Eurostar's digital chief talks about his IT overhaul. Read the issue now.
Posted: 28 Oct 2016 | Published: 01 Nov 2016

ComputerWeekly.com

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by Solarwinds MSP
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

Solarwinds MSP

Digital transformation: bridging the paper and digital gap
sponsored by ComputerWeekly.com
ANALYST REPORT: Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
Posted: 30 Sep 2016 | Published: 30 Sep 2016

ComputerWeekly.com

Consistent, Efficient, Global Data Center Service
sponsored by Emerson
VIDEO: This 4 minute video introduces an international service partner that offers fast, local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

The CIO’s Guide to Evaluating IT Sourcing Options
sponsored by Windsor Group
WHITE PAPER: This white paper will assist you in evaluating your IT sourcing options, and in choosing the right provider from which you can expect to save considerable time and money. Learn how to leverage your service provider to transcend IT performance expectations.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Windsor Group

The Essential CIO's Guide to Data Center Outsourcing
sponsored by Windsor Group
WHITE PAPER: Dive into this exclusive CIO's guide to discover how to transform your IT operations by way of data center outsourcing. Learn how you can gain better efficiency, service, and disaster preparedness, as well as see why a quantifiable impact analysis is the first critical step to your IT transformation.
Posted: 11 Apr 2016 | Published: 11 Apr 2016

Windsor Group

IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

Unlock the Full Potential of Microsoft Azure
sponsored by Rackspace
WHITE PAPER: In this resource, take a quick look into a managed services strategy that can help you unlock the full potential of Microsoft Azure cloud platform.
Posted: 23 Dec 2015 | Published: 23 Dec 2015

Rackspace

CW Middle East Oct to Dec 2016
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.
Posted: 17 Oct 2016 | Published: 20 Oct 2016

ComputerWeekly.com

Digital Transformation Redefines IT’s Relevance In Small And Midsize Businesses
sponsored by SAP
RESOURCE: Download this resource to discover how IT leadership can regain relevance in a digital era. Learn 4 things IT leaders should do consider when digitally transforming their SMBs, including instruction on how to drive platform-based innovation and transform IT with business acumen.
Posted: 12 Oct 2016 | Published: 31 Aug 2016

SAP

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

CW Europe Q1
sponsored by ComputerWeekly.com
EZINE: IT outsourcing in Europe, and arguably the world for that matter, has been led by UK companies. But this is changing..
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ComputerWeekly.com

CW Europe – Forecast: Cloudy with Dry Spells
sponsored by ComputerWeekly.com
EZINE: In Europe cloud is restricted and hybrid setups make use of local compute and storage.
Posted: 09 Feb 2016 | Published: 08 Feb 2016

ComputerWeekly.com
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IT OUTSOURCING SERVICES DEFINITION (continued): …  a firewall and a virtual private network (VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing enables a business running faster than if it tried to deploy the same technology using in-house staff. In the evolving Internet economy, where time to market is crucial and skilled IT labor is scarce, e-outsourcing is gaining in popularity. In fact, IBM CEO Lou Gerstner forecasts that … 
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