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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Cloud First Mobile First – Introducing Enterprise Mobility as a Service
sponsored by Dimension Data
VIDEO: This exclusive video details a way to enable your organization to adopt a more user-centric approach in addressing the needs of today's mobile workforce. View now to learn more.
Posted: 26 Feb 2015 | Premiered: 26 Feb 2015

Dimension Data

Executive ViewPoint - Successfully Securing Applications in a Mobility-Focused World
sponsored by F5 Networks
WHITE PAPER: In this whitepaper, F5's Karl Triebes and VMware's Kit Colbert share their perspectives on where the market is headed, and how IT organizations can stay ahead of the curve. Read on to learn more.
Posted: 16 Feb 2015 | Published: 16 Feb 2015

F5 Networks

Changing Face of Mobility: Raises The Stakes For Endpoint Data Protection
sponsored by Commvault
WHITE PAPER: This white paper highlights some potentially troubling byproducts of that movement. Read on to learn more.
Posted: 16 Feb 2015 | Published: 16 Feb 2015

Commvault

The four cornerstones of a successful BYOD program
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this informative e-guide, learn about the four cornerstones of a successful BYOD program: quality of user experience, device flexibility, vendor independence, and security policy. Information is one of the most valuable pieces of an organization – discover how to implement to right BYOD policy to secure it
Posted: 11 Feb 2015 | Published: 11 Feb 2015

Dell, Inc. and Intel®

Enhance Your Print and Document Management Process
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, a document management expert answers questions on securing intellectual property, speeding up business processes, and more.
Posted: 11 Feb 2015 | Published: 11 Feb 2015

Hewlett-Packard Company

3 Things in 3 Years: Innovating A Digital Strategy for the Financial Industry
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn the three factors to building a digital strategy for success in the next three years.
Posted: 10 Feb 2015 | Published: 07 Jan 2015

Hewlett-Packard Company

Avoid the information governance traps of BYOD management
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this e-guide, learn the steps you must take to achieve a solid governance and mobile device management strategy to help your organization avoid these information governance traps. Read on to learn more.
Posted: 10 Feb 2015 | Published: 10 Feb 2015

Dell, Inc. and Intel®

BYOD or COPE - Which enterprise mobility strategy is right for you?
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This e-guide highlights comparison points for the two models, including control,privacy, productivity, and more. Learn which model would be the best fit for your organization.
Posted: 09 Feb 2015 | Published: 09 Feb 2015

Dell, Inc. and Intel®

Assuring Application Security: Deploying Code that Keeps Data Safe (Slashguide)
sponsored by Hewlett-Packard Company
WHITE PAPER: This SlashGuide discusses the evolution of malware attack surfaces, from endpoint to server to app; what to look for when sourcing or developing code; and which tests you should be performing now to keep malicious code out and enterprise data safe.
Posted: 01 Feb 2015 | Published: 18 Nov 2014

Hewlett-Packard Company

Transfrm your Applications to Deliver a Superior Customer Experience
sponsored by Hewlett-Packard Company
RESOURCE: Access this informative brief to learn more about how you can develop in-demand applications that deliver superior experience in design, cloud integration, and application ecosystem modernization.
Posted: 30 Jan 2015 | Published: 31 May 2013

Hewlett-Packard Company

Is Your Printing/Imaging Environment Exposing Your Sensitive Data?
sponsored by Hewlett-Packard Limited
WHITE PAPER: This exclusive white paper dives into some of the toughest challenges with data security.  Read on to learn more.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Hewlett-Packard Limited

Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce
sponsored by IBM
PRESENTATION: Social, mobile, and analytics technologies are combining with behavioral science to change what it means to be a productive worker. Companies are investing in systems that drive employees to be more engaged and more productive. Click through this slideshow to find out why 72% of companies use social business tools for help with recruiting.
Posted: 20 Jan 2015 | Published: 31 Dec 2013

IBM

Key Insights & Recommended Actions from the IBV CHRO Study
sponsored by IBM
WEBCAST: Access this webcast, New Expecations for a New Era, to answer the question: How does HR empower the business to help boost sales, improve customer satisfaction and loyalty, and improve employee satisfaction?
Posted: 20 Jan 2015 | Premiered: Jan 20, 2015

IBM

Cloud Mobility: Improve Mobile Collaboration and Capabilities
sponsored by IBM
WHITE PAPER: The following white paper explores the growing need for the mobile workforce to be connected to the enterprise network at all times. Discover cloud features that are capable of delivering just that. Plus, learn about the key mobility capabilities, benefits, and more.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

IBM

Endpoint Data Protection: A Buyer's Checklist
sponsored by Commvault
WHITE PAPER: This exclusive white paper takes an in-depth look a end point security for enterprise mobility, and why end point data backup is critical for organizations today. Read on to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

Commvault

Enterprise Mobility-as-a-Service
sponsored by Dimension Data
PRODUCT OVERVIEW: This exclusive white paper dives into Enterprise Mobility-as-a-Service (EMaaS) and explains the benefits that come along with this new option. Read on to learn more.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Dimension Data

Evolve Your UC Strategy with the Cloud
sponsored by Dimension Data
PRODUCT OVERVIEW: This exclusive white paper offers an in-depth look at the always-changing UC & C market and explains why UCC is something every organization should consider. Read on to learn more.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Dimension Data

Eguide: Cloud-Based Unified Communications Essential to Mobility
sponsored by Dimension Data
EGUIDE: In this eguide, Nemertes Research analyst Philip Clarke discusses why enterprises should look to the cloud and how it can benefit their mobile UC strategy. Read on to learn more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Dimension Data

The Drive For Efficiency In Branch Office IT
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at how a cloud-optimized solution emerged as a true contender in branch office IT support. Read on to learn more.
Posted: 31 Dec 2014 | Published: 31 Dec 2014

Citrix

How to Ensure Web and App Performance by Addressing the Front End
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Limelight Networks, Inc.

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

Get the Most From Mobility for Individuals and Workgroups
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper explains how mobile computing has made people more aware, agile, and responsive in their personal lives - and how raised expectations in the workplace have real implications for the enterprise. Read on to learn more.
Posted: 09 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Apps to the Future: Predicting Enterprise Mobility in 2015
sponsored by Maas360 by IBM
WEBCAST: This webcast dives into the future of mobile enterprise apps as Fiberlink's own Director of Marketing, Jonathan Dale, is joined by IDC's VP for mobility research, John Jackson for a discussion on enterprise app predictions in 2015, and to share advice for mobile success in 2015. Read on to learn more.
Posted: 24 Feb 2015 | Premiered: Feb 24, 2015

Maas360 by IBM

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by Commvault
WEBCAST: In this webcast, Rachel Dines, senior analyst at Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive.
Posted: 30 Dec 2014 | Premiered: Feb 28, 2013

Commvault

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony
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