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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
51 - 75 of 269 Matches Previous Page  | Next Page
Unified Communications
sponsored by IBM
WHITE PAPER: This exclusive white paper examines how your peers are adopting UC solutions, including which solutions can satisfy your specific needs best and what direction the overall market is heading in.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

IBM

EMM for BlackBerry 10: Features Comparison
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines an enterprise mobility management (EMM) solution that allows you to manage multiple mobile platforms and operating systems while providing the highest level of security possible.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

BlackBerry

Why the World’s Leading Businesses Trust BlackBerry
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines an enterprise mobility management (EMM) solution that allows you to manage multiple mobile platforms and operating systems while providing the highest level of security possible.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

BlackBerry

Future Focus: What’s Coming in Enterprise Mobility Management
sponsored by BlackBerry
WEBCAST: This exclusive white paper discusses how enterprise mobility management (EMM) is changing and where the market is heading. Read on to learn what steps your organization can take to get the most from the future of mobility.
Posted: 19 Mar 2014 | Premiered: Mar 19, 2014

BlackBerry

Preparing your network for the mobile onslaught
sponsored by IBM
WHITE PAPER: This exclusive resource examines how you can overcome the security, delivery, and management challenges mobile devices bring to the network so that your organization can get the most from BYOD.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

The flexible workplace: Unlocking value in the “bring your own device” era
sponsored by IBM
WHITE PAPER: This informative resource discusses how companies can derive business value from enterprise mobility, driving innovation and collaboration while providing a security-rich IT infrastructure and consistent service levels.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

Mobile Study Self Assessment Tool
sponsored by IBM
ASSESSMENT TOOL: This exclusive resource provides a quick, simple self-assessment tool that you can use to help identify areas in your mobile infrastructure that you can improve to ensure that your organization is getting the most from its mobile initiatives.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

Bring ROI to Your BYOD - The Benefits of Managed Mobility
sponsored by IBM
WHITE PAPER: This exclusive paper takes an in-depth look at the economic impact that BYOD can have when you have the right management tool.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

Computer Weekly Buyer's Guide to Mobile Device Management
sponsored by TechTarget
RESOURCE: The trend for consumerisation and employees using their own devices for work comes as concerns over data security mount. In this 11-page buyer's guide, Computer Weekly examines how to formulate a strategic policy for mobile device management (MDM), and how to choose the right MDM approach and product portfolio for your organization.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

TechTarget

BlackBerry 10 & BES10 Security Guide: The Perfect Balance of Protection & Productivity
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper examines a mobile security solution that provides end-to-end protection for your mobile data without sacrificing the experience that keeps employees productive and efficient.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

BlackBerry 10: Setting New Standards in Mobile Security
sponsored by BlackBerry
WHITE PAPER: This informative paper discusses a mobile management solution that provides cutting-edge mobile security which centralizes and simplifies your security management, allowing you to give your information the protection it needs.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

The CIO’s Guide to Enterprise Mobility Management (EMM)
sponsored by BlackBerry
WHITE PAPER: This exclusive paper discusses what you need to be looking for in an enterprise mobility management (EMM) solution. Read on and find out how you can simplify and strengthen your mobile initiatives.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Enterprise Mobility University: Enterprise BYOD Management
sponsored by SearchConsumerization.com
VIRTUAL ENVIRONMENT: This classroom discusses security, application management, authentication, and best practices for developing and implementing a workable BYOD strategy.
Posted: 17 Mar 2014 | Premiered: 13 Mar 2014


Why Good Technology Isn’t Good Enough
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines a mobile solution that rises above the rest by providing a comprehensive architecture, including services, security, and software.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Separating Work and Personal at the Platform Level, How BlackBerry Balance Works
sponsored by BlackBerry
WHITE PAPER: This informative resource examines a mobile management solution that partitions work data from personal data using two completely separate file systems, ensuring the security of your sensitive business information.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Protection For Every Enterprise, How BlackBerry Security Works
sponsored by BlackBerry
WHITE PAPER: This exclusive paper discusses mobile management platform that's been built from the ground up to deliver a high-quality user experience while adhering to the ever-shifting demands of keeping your devices secure.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: In this white paper, learn why taking a holistic approach to digital channels in the contact center can help you deliver consistent, seamless, personalized experiences across all customer channels.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Genesys

The Evolution of the Enterprise…And Enterprise Security
sponsored by Fortinet, Inc.
WHITE PAPER: This exclusive paper examines the technologies that are changing the enterprise and effects that they have on your security environment. Read on and also learn about emerging security trends and requirements that can help keep your organization safe as technologies evolve.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Fortinet, Inc.

New Contact Center Metrics to Fit Busy New Customers
sponsored by Aspect
EGUIDE: View this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Aspect

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

Citrix BYOD Solution Overview
sponsored by Citrix
WHITE PAPER: This exclusive paper examines how your organization can deliver self-service, on-demand data and applications to any device. Read on to discover best practices and helpful tips for ensuring a successful bring your own device (BYOD) program.
Posted: 12 Mar 2014 | Published: 12 Mar 2013

Citrix

KLA-Tencor Corporaton
sponsored by Citrix
WEBCAST: This exclusive webcast discusses how a semiconductor equipment manufacturer was able to utilize a mobile networking solution that allowed them to significantly boost collaboration and productivity, which increased operational efficiency and helped to drive innovation.
Posted: 12 Mar 2014 | Premiered: Mar 12, 2014

Citrix

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

5 Steps to Serving Customers in a Mobile World
sponsored by Aspect
WHITE PAPER: Today's businesses need to connect with their customers wherever they are -- and that's often on mobile devices. Effectively implementing a mobile-friendly strategy is more than just adopting the necessary contact center technology -- it's about building and maintaining customer relationships in a multi-dimensional way.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Aspect

Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction
sponsored by Five9
EGUIDE: In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience.   You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI).
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Five9
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