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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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eBook: How Customer Experience Impacts Your Identity and Access Management Practices
sponsored by Ping Identity Corporation
WHITE PAPER: This white paper discusses how customer experience influences IAM and security and examines the actions you can take to deliver secure, seamless experience for your customers.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

Ping Identity Corporation

Learn why NSS Labs Recommends NetScaler AppFirewall
sponsored by Citrix
WEBCAST: This exclusive webcast takes an in-depth look at application firewalls and includes a study of how one web application firewall (WAF) was able to toe the line and meet industry standards. Read on to learn more.
Posted: 28 Jan 2015 | Premiered: Jan 26, 2015

Citrix

Two Design Principles to Boost Customer Engagement on Mobile Chat
sponsored by [24]7
RESOURCE: Access this concise resource to master two design principles which can engage customers more easily through mobile chat platform. Read on to learn more about the benefits on company received by customizing mobile chat.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

[24]7

Harnessing Data in the Internet of Things Webcast
sponsored by IBM
WEBCAST: Access this in-depth video with expert speaker Gary Barnett of Ovum to gain a better understanding of how your company can capitalize on the internet of things.
Posted: 26 Jan 2015 | Premiered: Dec 31, 2014

IBM

Is Your Printing/Imaging Environment Exposing Your Sensitive Data?
sponsored by Hewlett-Packard Limited
WHITE PAPER: This exclusive white paper dives into some of the toughest challenges with data security.  Read on to learn more.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Hewlett-Packard Limited

Ventana Research: Mobile Applications add Flexibility for Manufacturing
sponsored by Epicor Software Corporation
WHITE PAPER: Read more to find out about how mobile applications can create more flexibility for manufacturing businesses. Topics covered include the need for faster information, the advantages of mobile technology, and more.
Posted: 26 Jan 2015 | Published: 31 Dec 2014

Epicor Software Corporation

Evolve Your Mobile Mindset: Deliver the Service Your Customers Expect
sponsored by [24]7
WHITE PAPER: This exclusive white paper looks at the changes sales and services must make in creating a mobile mindset.
Posted: 23 Jan 2015 | Published: 15 Dec 2014

[24]7

No Magic Required for Effective Mobile Content Management Strategy
sponsored by IBM
EGUIDE: Mobile devices are now mainstream in terms of enabling organizations' content. In this solution spotlight, Steve Weissman of Holly Group shares expert guidelines for developing a mobile content management strategy that will accelerate workforces and business processes.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

IBM

Usability, Security Balance Needed in Mobile Content Management
sponsored by IBM
EGUIDE: Before organizations implement a mobile content management strategy, there are a few things to consider. In this solution spotlight, Steve Weissman of Holly Group shares an expert outlook on the necessary security changes to be made, including protecting the information itself, as well as securing the devices.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

IBM

How to Deliver a Perfect End-user Experience While Keeping IT Security Happy
sponsored by BlackBerry
WEBCAST: This exclusive webcast dives deep into an EMM suite that can deliver rock-solid mobile experience for your employees, while keeping the IT pros in security happy. View now to learn more.
Posted: 22 Jan 2015 | Premiered: Jan 22, 2015

BlackBerry

Mobile Security Report: Why Device Management Matters
sponsored by BlackBerry
WHITE PAPER: In this e-guide, learn about the factors that are most important to address while crafting or updating your mobile security policy. Additionally, discover the top tips that IT can use to help get managers involved in supporting a BYOD program, including regular communication, inducting managers into the program first, and more.
Posted: 20 Jan 2015 | Published: 20 Jan 2015

BlackBerry

Empowering the Mobile Workforce: Hosted Voice Solutions Help Boost Productivity and Customer Service
sponsored by Comcast
WHITE PAPER: This exclusive white paper takes an in-depth look at a future weapon for mobility: the cloud.  Read on to learn more.
Posted: 20 Jan 2015 | Published: 20 Jan 2015

Comcast

Mobility: The New Standard for Engaging and Inspiring Better Business
sponsored by Epicor Software Corporation
VIDEO: The newest trends in mobile applications are being leveraged to enable more effective data analytics, stronger collaboration, faster decision making, and increased customer satisfaction. Watch this video to get Constellation research specialist R "Ray" Wong's advice.
Posted: 19 Jan 2015 | Premiered: 19 Jan 2015

Epicor Software Corporation

Mobile ERP in the SME: Growth through Efficiency and Visibility
sponsored by Epicor Software Corporation
WHITE PAPER: This report, based on a survey of 385 organizations, documents the adoption of mobile access to ERP, the methods by which top-performing organizations integrate mobile ERP strategies, as well as the capabilities and performance benefits gained by pursuing a mobile ERP strategy.
Posted: 16 Jan 2015 | Published: 16 Jan 2015

Epicor Software Corporation

Endpoint Data Protection: A Buyer's Checklist
sponsored by CommVault
WHITE PAPER: This exclusive white paper takes an in-depth look a end point security for enterprise mobility, and why end point data backup is critical for organizations today. Read on to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

CommVault

Enterprise Mobility-as-a-Service
sponsored by Dimension Data
PRODUCT OVERVIEW: This exclusive white paper dives into Enterprise Mobility-as-a-Service (EMaaS) and explains the benefits that come along with this new option. Read on to learn more.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Dimension Data

Evolve Your UC Strategy with the Cloud
sponsored by Dimension Data
PRODUCT OVERVIEW: This exclusive white paper offers an in-depth look at the always-changing UC & C market and explains why UCC is something every organization should consider. Read on to learn more.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Dimension Data

Mobility for Dummies: How to Tame Mobile App Chaos
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at how applications will lead the way for mobility, and why a dynamic MAM strategy can help you get the most out of your mobile employees. Read on to learn more.
Posted: 09 Jan 2015 | Published: 09 Jan 2015

BlackBerry

How Mobile Security Is Shifting From Device To Data, Apps
sponsored by CommVault
WHITE PAPER: In this e-guide, learn why enterprise mobile security is no longer as simple as protecting an employee's device, and how CommVault is shifting with the industry and providing backup to people other than storage admins. Read on to learn more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

CommVault

Eguide: Cloud-Based Unified Communications Essential to Mobility
sponsored by Dimension Data
EGUIDE: In this eguide, Nemertes Research analyst Philip Clarke discusses why enterprises should look to the cloud and how it can benefit their mobile UC strategy. Read on to learn more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Dimension Data

Mobility and Beyond: Key Challenges for Mobile Management
sponsored by BlackBerry
WHITE PAPER: This white paper offers a look at the key challenges of EMM and suggests ways to balance IT needs with user wants. Read on to learn more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

BlackBerry

Bolstering Your Enterprise Mobility Management Strategy with BYOD Best Practices
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper acts as a roadmap for BYOD deployment and includes a list of best practices and more.  Read on now.
Posted: 06 Jan 2015 | Published: 06 Jan 2015

BlackBerry

The Drive For Efficiency In Branch Office IT
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at how a cloud-optimized solution emerged as a true contender in branch office IT support. Read on to learn more.
Posted: 31 Dec 2014 | Published: 31 Dec 2014

Citrix

Jump Start Mobile Productivity with MDM and Secure File Sharing
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at the importance of a solid MDM strategy, and how your organization reap the benefits of mobility with such. Read on to learn more.
Posted: 31 Dec 2014 | Published: 31 Dec 2014

Citrix

Gartner Best Practices in Choosing, Implementing and Using MDM and EMM
sponsored by Citrix
WHITE PAPER: This exclusive resource from Gartner Research provides an in-depth look at best practices for implementing mobile device management (MDM) and enterprise mobility management (EMM) strategies. Read on to learn more.
Posted: 31 Dec 2014 | Published: 31 Dec 2014

Citrix
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