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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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Fast, secure mobile access to patient records and resources.
sponsored by Dell Software
WHITE PAPER: Maximize mobile productivity, secure private patient data and ensure that your organization remains in compliance with healthcare regulations. Read the use case and discover how Dell™ Enterprise Mobility Management enables healthcare organizations to achieve their goals while helping them to embrace their unique mobile/BYOD strategy.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

Dell Software

Box for Dell: Empower Mobile Workers
sponsored by Dell Software
WHITE PAPER: Learn how to boost mobile productivity by enabling your employees to easily, securely access enterprise files and folders across a full range of devices and workspaces. Employees can share documents quickly, collaborate among teams and edit content directly with existing applications.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

Dell Software

Comprehensive Enterprise Mobile Management for iOS 8
sponsored by Citrix
WHITE PAPER: This exclusive white paper offers a comprehensive enterprise mobile management guide for iOS 8 devices. You'll also discover the key differences between iOS 7 and 8 in regards to mobile management. Read on to learn more.
Posted: 27 Oct 2014 | Published: 27 Oct 2014

Citrix

Dell Enterprise Mobility Management
sponsored by Dell Software
WHITE PAPER: Maximize employee productivity, secure your data, reduce complexity and lower your level of corporate investment with a complete mobility/BYOD solution that meets all your needs. Read the brochure to learn more about Dell™ Enterprise Mobility Management.
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Dell Software

Dell Business Phone Enables BYOD
sponsored by Dell Software
WHITE PAPER: Increase productivity on personal mobile devices while enabling your enterprise to retain control and security. Give employees a separate business phone line on their personal devices, plus the robust business phone capabilities they need for work. Read the datasheet for details.
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Dell Software

Enterprise Data Access on Mobile Devices
sponsored by Dell Software
WHITE PAPER: Discover how to build on the capabilities of Exchange ActiveSync, and boost employee productivity, enhance manageability and increase security. Read this white paper to learn about an evolutionary solution that meets the demands of today's mobile computing world.
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Dell Software

Gartner Report: Best Practices for Choosing, Implementing and Using MDM and EMM
sponsored by Citrix
WHITE PAPER: This whitepaper looks at the best practices and provides a step-by-step approach for mobile and security specialists.
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Citrix

Staying Compliant with BYOD Programs
sponsored by Dell Software
WHITE PAPER: Find out how to implement a BYOD program, and protect your data, networks and employees – all while controlling administrative complexity and meeting government compliance requirements. Read the white paper.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Dell Software

Developing New User BYOD Agreements
sponsored by Dell Software
WHITE PAPER: Implementing a BYOD program? You may to need to modify existing policies, or create new user agreements that help obtain employee acceptance of those new policies. Learn about several best practices that can help you construct an effective, practical user agreement.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Dell Software

Why BYOD?
sponsored by Dell Software
WHITE PAPER: Discover how to maximize the benefits of a BYOD program without sacrificing IT control. Find out how to take into account the full range of user, IT and business requirements when choosing a BYO solution. Get the full details in this insightful white paper.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Dell Software

The Forrester Wave™: Enterprise Mobile Management Q3 2014
sponsored by Citrix
WHITE PAPER: In this report, Forrester evaluates the 15 most significant EMM providers and details how each vendor fulfills the 27 evaluation criteria points.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Citrix

Mobile App System Bolsters App Health, Boosts Customer Loyalty
sponsored by CA Technologies.
WHITE PAPER: View this informative white paper now to learn about one solution that helps provide your business analysts, app developers, IT operations and support teams with complete visibility into your mobile apps.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

CA Technologies.

ESG: Mobile Workspaces Deliver the Optimum User Experience While Enabling Mobility and Productivity
sponsored by Citrix
WHITE PAPER: This white paper offers a look at the momentum of mobility, as well as market trends and best practices for mobile workspaces. Read on to learn more.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Citrix

Creating the Omnichannel Customer Experience
sponsored by [24]7 Customer Inc.
WHITE PAPER: Find out how leveraging big data, predictive analytics and real-time decision making can improve the customer experience in today's world of multi-platform, mobile and social consumers.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

[24]7 Customer Inc.

Secure Remote Access to VPN with Mobile and Tokenless Authentication
sponsored by HID
VIDEO: This short video depicts how mobile workers can gain secure remote access to the company VPN with mobile and tokenless authentication from HID.
Posted: 22 Oct 2014 | Premiered: 22 Oct 2014

HID

Optimize the Microsoft Lync 2013 user experience and improve return on investment
sponsored by Dell, Inc.
WHITE PAPER: This exclusive white paper addresses the opportunities and challenges of deploying UC&C, plus more.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

Dell, Inc.

Augmented IVR – Second Life for Interactive Voice Response
sponsored by [24]7 Customer Inc.
WHITE PAPER: Find out how interactive voice response (IVR) and voice app infrastructures have brought both visual and voice resources into each customer's journey.
Posted: 22 Oct 2014 | Published: 30 Jun 2014

[24]7 Customer Inc.

Secure Access to Sensitive Data on the Move
sponsored by HID
VIDEO: This short video introduces HID Global's ActivID® authentication solutions, which incorporate integrated device identification technology to make location- and risk-based decisions.
Posted: 21 Oct 2014 | Premiered: 21 Oct 2014

HID

Device Fingerprinting – Low-Friction, BYOD Authentication
sponsored by SecureAuth
WHITE PAPER: This white paper introduces SecureAuth's Device Fingerprinting, which features the flexibility, security, and convenience required to increase layers of authentication without creating high friction for users.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

SecureAuth

WebRTC Rolls Out in Business Apps
sponsored by Twilio
WHITE PAPER: This white paper highlights WebRTC and its role online for mobile customer service. Read on to learn more.
Posted: 16 Oct 2014 | Published: 16 Oct 2014


Performance optimized 802.11ac/n Dual-Radio 3x3:3access point with internal antenna option
sponsored by Aerohive Networks
WHITE PAPER: This white paper details a network solution that was able to deliver rock solid connection even in the most high-density environments. Read on to learn more.
Posted: 16 Oct 2014 | Published: 16 Oct 2014

Aerohive Networks

How to Onboard Thousands of Devices only the Day after Software Implementation
sponsored by IBM
WHITE PAPER: This white paper details a mobile device management solution that was able to begin on-boarding devices by up to 200 a minute at peak, with 15,000 users on the first day. Read on to learn more.
Posted: 16 Oct 2014 | Published: 16 Oct 2014

IBM

EMA Research Report - Enabling Unified Endpoint and Service Management for a Mobile Workforce
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This exclusive research report gauges the importance of the mobile workforce and how networks can cater to them. Unified endpoint management (UEM) can help provide a common interface for performing administrative tasks on both PC and mobile devices.
Posted: 15 Oct 2014 | Published: 30 Sep 2014

FrontRange Solutions Inc.

Dell Higher Education Solutions Guide
sponsored by Dell, Inc. and Intel®
VIDEO: Accessing network data from remote locations anywhere is no longer a luxury, but an expectation. End-users expect to not only have the same experience from the network in a mobile setting, but also expect a fast and secure connection.
Posted: 14 Oct 2014 | Premiered: 22 Sep 2014

Dell, Inc. and Intel®

Balancing wireless LAN troubleshooting strategies for BYOD
sponsored by Extreme Networks
EGUIDE: This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Extreme Networks
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