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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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Unisphere Research: SHARE and GUIDE SHARE EUROPE Mobile Computing Survey
sponsored by IBM
WHITE PAPER: This exclusive white paper takes an in-depth look at the effects that today's mobile devices can have on a corporate IT environment, discussing common problems that you will run into and what your organization can do to easily overcome them.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

IBM

Business Applications and Tablet Adoption: A Survey of IT Professionals at Small and Mid-Sized Organizations
sponsored by NComputing
WHITE PAPER: This exclusive survey takes an in-depth look at the current trends a challenges that small and mid-sized businesses face when adopting tablets into the enterprise, discussing best practices, how to overcome common issues, and much more.
Posted: 08 Jul 2014 | Published: 07 Jul 2014

NComputing

The Mobile Scenario: Innovation Plus Agility Equals Opportunity
sponsored by Gartner
WEBCAST: This exclusive Gartner Symposium/ITxpo presentation discusses how organizations can best utilize the latest mobile capabilities to enable greater operational efficiency and employee satisfaction while also increasing security and cutting overall costs.
Posted: 07 Jul 2014 | Premiered: Jul 7, 2014

Gartner

Citrix solutions for healthcare
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This informative paper examines a series of mobile solutions designed to help transform healthcare IT, enabling secure, reliable mobile access anytime, anywhere.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Citrix/IBM/Atlantis Computing

Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops and Healthcare BYOD
sponsored by Dell, Inc.
WHITE PAPER: This exclusive white paper examines how healthcare organizations can fit mobile devices into their environment effectively so that they can reap the benefits of BYOD without compromising any IT requirements.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Dell, Inc.

Retail Needs to Embrace the Mobile Revolution
sponsored by Toshiba
WHITE PAPER: Find out how retailers are accommodating the consumers migration to a mobile-first world.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Toshiba

Are You Asking the Right Questions?
sponsored by Hewlett-Packard Company
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett-Packard Company

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Citrix/IBM/Atlantis Computing

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

A New Style of IT: The Dawn of a New Normal
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Hewlett-Packard Company

Smarter Healthcare Through Enhanced Productivity and Collaboration
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses series of mobile solutions that are designed to improve collaboration and productivity within healthcare organizations, enabling streamlined operational efficiency, better protection for patient information, and lower storage costs.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Citrix/IBM/Atlantis Computing

Staying Competitive and Profitable – Essentials for Customer Experience Success
sponsored by Genesys
WHITE PAPER: This white paper discusses the importance of focusing on the customer experience journey, explores why companies don't get the customer journey right, and discusses how leading companies provide great customer experiences.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Genesys

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Going Mobile Video
sponsored by CA Technologies.
WEBCAST: This exclusive webcast discusses a management cloud solution for enterprise mobility that allows you to manage devices, applications, content, email, and APIs more efficiently and effectively, enabling a stronger, more productive workforce.
Posted: 25 Jun 2014 | Premiered: Jun 25, 2014

CA Technologies.

Whitney Bouck & Argyle Conversation
sponsored by Box
WHITE PAPER: The following Argyle Conversations white paper joins Whitney Bouck, SVP of Global Marketing and GM for Box as she speaks towards the importance of integrating IT early for mobile technology adoption. Also hear about the many ways Box helps clients with their own initiatives, making mobile implementation easier, faster, and more successful.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Box

A Rugged Laptop Lineup Goes Hardcore
sponsored by Dell, Inc.
EGUIDE: In this expert e-guide, examine some options available on the market today, and learn new features and updates to look for when picking a tool for your workers going out in the field.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Dell, Inc.

O2 Media Case Study
sponsored by Box
CASE STUDY: The following white paper explores the solution Telecom giant, Telefonica used to allow the seamless integration of iPads that improved productivity, overall sales, and more all while ensuring the necessary security of vital consumer information.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Box

The Evolution of the Enterprise and Enterprise Security
sponsored by Fortinet, Inc.
WHITE PAPER: This informative paper examines how the enterprise has evolved and how your security needs to evolve with it. Read on to find out more about the current state of enterprise security.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Fortinet, Inc.

Enterprise Management: The Explosion of Mobility
sponsored by Fiberlink
WHITE PAPER: This exclusive resource takes an in-depth look at what it takes to build a successful mobile environment today and what management tools and strategies your organization can utilize in order to increase productivity, efficiency, and employee satisfaction.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Fiberlink

A Rugged Notebook for Extreme Conditions
sponsored by Dell, Inc.
WHITE PAPER: This exclusive paper examines a rugged notebook solution that is built to endure even the roughest of field conditions.
Posted: 18 Jun 2014 | Published: 13 Jun 2014

Dell, Inc.

A Series of Rugged Laptops for Mobile Workers
sponsored by Dell, Inc.
WHITE PAPER: This exclusive resource takes an in-depth look at a series of rugged notebook solutions that is built to endure the tough conditions workers will face in the field.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Dell, Inc.

Mobile Hardware to Tackle the World's Toughest Jobs in the Harshest Conditions
sponsored by Dell, Inc.
WHITE PAPER: This exclusive resource takes an in-depth look at a rugged notebook solution that is built to endure the tough conditions workers will face in the field.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Dell, Inc.

A Rugged Competitive Comparison Chart
sponsored by Dell, Inc.
WHITE PAPER: This exclusive paper examines a rugged notebook solution that is built to endure the tough conditions workers will face in the field, comparing it to similar solutions on the market and demonstrating the technical advantage that it provides.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Dell, Inc.
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