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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Information Workflow Solutions for Retail Brochure
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access this white paper to discover a platform that combines cloud, hardware, and software services that let you easily reach your customers, and make your business more efficient.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

Hewlett-Packard Limited

Unleash The Power of Field Service
sponsored by ServiceMax
VIDEO: View this informative video to see how organizations are re-evaluating their field service agents to unlock their potential through cloud, mobile, and social tools.
Posted: 25 Feb 2015 | Premiered: 21 Nov 2014

ServiceMax

Apps to the Future: Predicting Enterprise Mobility in 2015
sponsored by Maas360 by IBM
WEBCAST: This webcast dives into the future of mobile enterprise apps as Fiberlink's own Director of Marketing, Jonathan Dale, is joined by IDC's VP for mobility research, John Jackson for a discussion on enterprise app predictions in 2015, and to share advice for mobile success in 2015. Read on to learn more.
Posted: 24 Feb 2015 | Premiered: Feb 24, 2015

Maas360 by IBM

Why Humanizing Enterprise Communications Makes all the Difference
sponsored by Unify
WHITE PAPER: This exclusive resource acts as a helpful introduction to coping with the advent of new communications and collaboration tools. Read on to learn more.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

Unify

BYOD and the New Way to Work
sponsored by Unify
WHITE PAPER: In this resource, Bill Hurley, Chief Marketing Office of Unify, explains the true cost savings opportunities of BYOD strategies.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

Unify

Are you Ready For Mobile Capture?
sponsored by IBM
WHITE PAPER: Learn if you are ready to make a shift to mobile capture to improve your customer service and process agility. Read on to get the top 10 questions to ask before you make your move.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

IBM

5 Ways Mobility Will Change Your Contact Center
sponsored by Unify
WHITE PAPER: This exclusive white paper explains how the physical contact center is alive and well, and will be for a long time. It also explains why mobility changed the contact center to be untethered, allowing workers to complete tasks from anywhere around the world. Read on to learn more.
Posted: 17 Feb 2015 | Published: 17 Feb 2015

Unify

Executive ViewPoint - Successfully Securing Applications in a Mobility-Focused World
sponsored by F5 Networks
WHITE PAPER: In this whitepaper, F5's Karl Triebes and VMware's Kit Colbert share their perspectives on where the market is headed, and how IT organizations can stay ahead of the curve. Read on to learn more.
Posted: 16 Feb 2015 | Published: 16 Feb 2015

F5 Networks

The four cornerstones of a successful BYOD program
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this informative e-guide, learn about the four cornerstones of a successful BYOD program: quality of user experience, device flexibility, vendor independence, and security policy. Information is one of the most valuable pieces of an organization – discover how to implement to right BYOD policy to secure it
Posted: 11 Feb 2015 | Published: 11 Feb 2015

Dell, Inc. and Intel®

IDC Analyst Connection: Is Your Print and Document Infrastructure...Intellectual Property Security
sponsored by Hewlett-Packard Company
WHITE PAPER: In this analyst Q&A, Angèle Boyd, Group Vice President and General Manager, Imaging/Output Document Solutions, IDC, shares her insights and advice on a range of important printer and document-management related business productivity and IP security issues.
Posted: 11 Feb 2015 | Published: 11 Feb 2015

Hewlett-Packard Company

3 Things in 3 Years: Innovating A Digital Strategy for the Financial Industry
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn the three factors to building a digital strategy for success in the next three years.
Posted: 10 Feb 2015 | Published: 07 Jan 2015

Hewlett-Packard Company

Avoid the information governance traps of BYOD management
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this e-guide, learn the steps you must take to achieve a solid governance and mobile device management strategy to help your organization avoid these information governance traps. Read on to learn more.
Posted: 10 Feb 2015 | Published: 10 Feb 2015

Dell, Inc. and Intel®

BYOD or COPE - Which enterprise mobility strategy is right for you?
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This e-guide highlights comparison points for the two models, including control,privacy, productivity, and more. Learn which model would be the best fit for your organization.
Posted: 09 Feb 2015 | Published: 09 Feb 2015

Dell, Inc. and Intel®

Bluemix Trial download
sponsored by IBM
TRIAL SOFTWARE: Bluemix offers a single solution environment with the instant resources and infrastructure you need to develop and deploy apps across multiple domains – fast.Build apps and add services for 30 days with this free demo. Click now to sign up.
Posted: 06 Feb 2015 | Premiered: 06 Feb 2015

IBM

10 Digital Marketing Tips for a Successful 2015
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this valuable white paper to learn more about the top 10 digital marketing trends from last year that are making a big splash in the field today
Posted: 06 Feb 2015 | Published: 06 Feb 2015

Silverpop Systems Inc. an IBM Company

7 Key Marketing Trends for 2015 and Tactics for Succeeding in the New Year
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this valuable guide to learn more about the 7 key marketing trends for 2015 and how you can harness these trends to improve customer experience and maintain your competitive edge.
Posted: 04 Feb 2015 | Published: 04 Feb 2015

Silverpop Systems Inc. an IBM Company

Assuring Application Security: Deploying Code that Keeps Data Safe (Slashguide)
sponsored by Hewlett-Packard Company
WHITE PAPER: This SlashGuide discusses the evolution of malware attack surfaces, from endpoint to server to app; what to look for when sourcing or developing code; and which tests you should be performing now to keep malicious code out and enterprise data safe.
Posted: 01 Feb 2015 | Published: 18 Nov 2014

Hewlett-Packard Company

Embracing BYOD with Mobile Device Management
sponsored by IBM
WEBCAST: This exclusive webcast takes an in-depth look at how organizations are embracing BYOD corporate philosophy and how dynamic mobile device management can take your strategy to the next level. View now to learn more.
Posted: 30 Jan 2015 | Premiered: Jan 30, 2015

IBM

Transfrm your Applications to Deliver a Superior Customer Experience
sponsored by Hewlett-Packard Company
RESOURCE: Access this informative brief to learn more about how you can develop in-demand applications that deliver superior experience in design, cloud integration, and application ecosystem modernization.
Posted: 30 Jan 2015 | Published: 31 May 2013

Hewlett-Packard Company

Is Your Printing/Imaging Environment Exposing Your Sensitive Data?
sponsored by Hewlett-Packard Limited
WHITE PAPER: This exclusive white paper dives into some of the toughest challenges with data security.  Read on to learn more.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Hewlett-Packard Limited

Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce
sponsored by IBM
PRESENTATION: Social, mobile, and analytics technologies are combining with behavioral science to change what it means to be a productive worker. Companies are investing in systems that drive employees to be more engaged and more productive. Click through this slideshow to find out why 72% of companies use social business tools for help with recruiting.
Posted: 20 Jan 2015 | Published: 31 Dec 2013

IBM

Key Insights & Recommended Actions from the IBV CHRO Study
sponsored by IBM
WEBCAST: Access this webcast, New Expecations for a New Era, to answer the question: How does HR empower the business to help boost sales, improve customer satisfaction and loyalty, and improve employee satisfaction?
Posted: 20 Jan 2015 | Premiered: Jan 20, 2015

IBM

Cloud Mobility: Improve Mobile Collaboration and Capabilities
sponsored by IBM
WHITE PAPER: The following white paper explores the growing need for the mobile workforce to be connected to the enterprise network at all times and offers insight into a SmartCloud solution that intends to deliver just that. Read on to learn about the key mobility capabilities, benefits, and more.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

IBM

Making Your Enterprise Mobile Ready
sponsored by Accellion, Inc.
WHITE PAPER: Read this eBook to understand the needs and wants of a mobile workforce and the security policies and solutions enterprise IT should be considering.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Accellion, Inc.

The Security Impact of Mobile Device Use by Employees
sponsored by Accellion, Inc.
WHITE PAPER: Read this report to learn about the behaviors that companies must address to prevent the misuse and abuse of their sensitive information and the recommendations to mitigate the risks created by these behaviors.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Accellion, Inc.
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