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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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Case Study: Staying connected in wind, rain and mud
sponsored by Dell, Inc.
WHITE PAPER: This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dell, Inc.

A Rugged Notebook for the Mobile Workforce
sponsored by Dell, Inc.
WEBCAST: This exclusive video examines a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Dell, Inc.

What is this 'File Sync' Thing and Why Should I Care About It
sponsored by Dropbox for Business
WHITE PAPER: This exclusive paper discusses the importance of file sync technology in the mobile era, examining how your organization can significantly increase collaboration, communications, and productivity.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dropbox for Business

Why Dell Rugged? - Durable Mobile Computing Solutions for Extreme Conditions
sponsored by Dell, Inc.
WEBCAST: This exclusive webcast discusses a mobile computing solution that provides military-grade rugged durability with the business level of support and manageability so your workers can have long-lasting, field-ready technology that is manageable in the most extreme conditions.
Posted: 10 Jun 2014 | Premiered: Jun 10, 2014

Dell, Inc.

IDC - Mobile Content, Collaboration, and IDC's 3rd IT Platform
sponsored by Box
WHITE PAPER: The following IDC white paper explores the next frontier for the mobile enterprise: mobile content and collaboration in the context of IDC's 3rd IT platform. Learn about the 4 important themes critical to the 3rd IT Platform and the future of the enterprise mobility market over the next 5 years.
Posted: 09 Jun 2014 | Published: 09 Jun 2014

Box

Worldwide Application-to-Peer SMS Markets: An Analysis
sponsored by StrikeIron
WHITE PAPER: While there are many forms of communication via mobile devices, including messaging apps, email, and mobile apps, how does the tried-and-true SMS hold up for CRM and marketing? This research report from Portio Research explores the worldwide application-to-peer SMS market, and speculates what the future will hold in the next few years.
Posted: 06 Jun 2014 | Published: 31 Mar 2014

StrikeIron

Mind the Gap! Embracing Enterprise Mobility Management
sponsored by Code42
WEBCAST: This whitepaper exploress specific mobile challenges, such as implementation of MDM and MAM for thousands of users, and shares his real-world perspective.
Posted: 06 Jun 2014 | Premiered: Sep 12, 2013

Code42

Unmasking the Differences between Consumer and Enterprise File Sync & Share
sponsored by Code42
WEBCAST: In this on-demand webinar, Code42 unmasks the differences between consumer-grade and enterprise-ready sync and share.
Posted: 06 Jun 2014 | Premiered: Nov 4, 2013

Code42

Mobile Enablement for Healthcare Providers - Improving Inpatient & Outpatient Care
sponsored by bigtincan information
WHITE PAPER: This exclusive paper examines a mobile content enablement solution that can help clinicians in healthcare organizations securely access and interact with all types of content, share expertise, and automate processes across any mobile device or network.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

bigtincan information

The Future of Mobile Design
sponsored by bigtincan information
WHITE PAPER: This exclusive resource takes an in-depth look at how distributed user experience can help your organization optimize the user's experience for enhanced productivity when interacting with content across any end-user computing device.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

bigtincan information

IT's New World: Understanding Today's Empowered Employee
sponsored by Code42
WEBCAST: IT pros grappling with IT consumerization and BYOD will want to join sought-after speaker and author Phil Simon as he kicks off our educational series in this one-hour video.
Posted: 05 Jun 2014 | Premiered: Jul 19, 2013

Code42

A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

StrikeIron

Providing Top-Notch Customer Service in a Social & Mobile World
sponsored by Salesforce
PRESENTATION TRANSCRIPT: Find out how you can form lasting bonds with your customers, gain their trust and ensure your company's positive reputation remains intact in this social and mobile era.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

Salesforce

Enterprise Mobility Management Solution Suite of CA Management Cloud for Mobility Video
sponsored by CA Technologies.
WEBCAST: This exclusive webcast takes an in-depth look at a mobile management solution that provides the management, security, and scalability your organization needs to empower your mobile workforce while preparing for the future.
Posted: 04 Jun 2014 | Premiered: Jun 4, 2014

CA Technologies.

An Inside Look at Successful Mobile Management
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper examines a mobile management solution that provides the management, security, and scalability your organization needs to empower your mobile workforce while preparing for the future.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

Smart enterprise mobility solutions are powered by Smart Containerization™
sponsored by CA Technologies.
WHITE PAPER: This informative white paper examines a technique called containerization, which allows you to keep enterprise data segregated in its own "container" so that you can apply security policies without affecting any data that isn't work related.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

What Your Enterprise Mobility Management Suite Needs
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper examines a management solution for mobility that allows you to accelerate innovation, transform challenges into opportunities, drive productivity, and accelerate the development of new applications.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

Extreme - IndentiFi
sponsored by Extreme Networks
WEBCAST: This exclusive webcast discusses wireless networking solution that allows your organization to provide your users with the wireless performance needed to seamlessly access critical applications and data, even if the workloads are media-intensive.
Posted: 03 Jun 2014 | Premiered: Jun 3, 2014

Extreme Networks

The Central Role of Applications in Successful Mobile
sponsored by CA Technologies.
WHITE PAPER: This informative white paper examines how to deploy a successful enterprise-wide mobile environment, discussing the central role that mobile application delivery is in today's BYOD age.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

CA Technologies.

Re-Engineer Your Business For Mobile Moments
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource discusses the impact of the mobility shift and how you can identify the mobile moments in your organization where mobility optimization can help drive innovation and increase revenue.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

CA Technologies.

Rethinking Enterprise Mobility - The Way It Should Be
sponsored by CA Technologies.
WEBCAST: In this exclusive webcast, industry guru Jack Madden takes an in-depth look at how your organization can bring your enterprise mobility management to the level you need it to be in order to thrive in today's business world. Tune in now to find out what simple changes you can make to dramatically improve worker productivity and efficiency.
Posted: 03 Jun 2014 | Premiered: Jun 3, 2014

CA Technologies.

The Challenge: Enabling A Mobile Workforce
sponsored by Raytheon Trusted Computer Solutions
WEBCAST: This exclusive webcast examines a mobile content enablement solution that provides your mobile workforce with secure access to critical information and data, allowing them to do their jobs efficiently and effectively.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

Raytheon Trusted Computer Solutions

Enterprise Mobility Management – Going from Good to Great
sponsored by CA Technologies.
WEBCAST: This exclusive webcast takes a look at what makes an enterprise mobility management strategy successful, outlining what approaches are popular, what users are looking for, and how you can better empower your mobile workforce.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

CA Technologies.

Improve Your Customer Experience and Call Center with Mobile Applications
sponsored by Genesys
WHITE PAPER: Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Genesys

Infographic: The Effects of Mobile on the Enterprise
sponsored by Accellion, Inc.
WHITE PAPER: This exclusive resource takes a look at how mobility has impacted organizations today, examining both the benefits and the drawbacks of the trend.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Accellion, Inc.
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