Mobile CRM

EZINE: This interactive e-Zine will help you understand the ins and outs of mobility in the enterprise, and how you can leverage its benefits for your organization. Read on to learn about discovering mobile opportunities, tackling mobility challenges, enabling mobile testing, and more.

Posted: 23 Jan 2013 | Published: 01 Jul 2012

BROCHURE: Join us on 5-7 March for Gartner's Symposium ITxpo 2012 in Dubai, U.A.E. as more than 500 CIOs and senior IT executives come together for the most comprehensive and strategic conference with the aim to drive business forward. Access this resource for an in-depth overview of this year's symposium and find out how you can register today!

Posted: 23 Jan 2013 | Published: 23 Jan 2013

BROCHURE: The consumerization of IT is opening new revenue streams, helping to build customer intimacy and increasing profit margins. Read this white paper to learn the steps for going mobile today.

Posted: 21 Jan 2013 | Published: 01 May 2012

WHITE PAPER: Enterprise mobility can do wonders for businesses, but not all organizations are ready to make the mobile jump. Read this white paper and learn how to prepare your business for mobility and reap all the benefits it provides.

Posted: 17 Jan 2013 | Published: 31 Aug 2012

PRODUCT OVERVIEW: A smart mobilization strategy can improve your business exponentially. Find out how leveraging the right solution can help you increase growth, reach out to new customers, and discover new revenue streams.

Posted: 17 Jan 2013 | Published: 17 Jan 2013

WHITE PAPER: For today's contact center managers, the increase in communication channels coupled with a more sophisticated customer base and mobile workforce is presenting major challenges. Read this resource to learn how mobile technologies can help relieve these burdens by simplifying management, increasing employee productivity, and much more.

Posted: 20 Dec 2012 | Published: 20 Dec 2012

WEBCAST: This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.

Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

WEBCAST: Watch this webcast to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services and a business rules management system (BRMS).

Posted: 12 Dec 2012 | Premiered: Jan 17, 2013, 08:00 EST (13:00 GMT)

PRESENTATION TRANSCRIPT: This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.

Posted: 27 Nov 2012 | Published: 27 Nov 2012

ESSENTIAL GUIDE: This report from the GSMA explains the opportunities for NFC Mobile communications in retail.

Posted: 09 Nov 2012 | Published: 01 Nov 2012

WHITE PAPER: Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.

Posted: 29 Oct 2012 | Published: 29 Oct 2012

WHITE PAPER: As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence.

Posted: 16 Oct 2012 | Published: 01 Oct 2012

ANALYST REPORT: Consumer traffic demand continues to outstrip network planning capacity putting pressure on operator's networks. There are several solutions to this problem says analysts Juniper Research.

Posted: 12 Oct 2012 | Published: 12 Oct 2012

EGUIDE: This E-Guide from SearchMobileComputing.com explores the growth of mobility and why the trend is being supported in organizations today like never before. Read now to learn more!

Posted: 05 Oct 2012 | Published: 05 Oct 2012

EGUIDE: Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales.

Posted: 28 Sep 2012 | Published: 28 Sep 2012

ANALYST REPORT: This 7 page buyer's guide looks at the future of electronic healthcare records, healthcare technology and the use of mobile technology.

Posted: 21 Sep 2012 | Published: 21 Sep 2012

WHITE PAPER: Bring your own device is quickly becoming a popular practice and unfortunately, it's often misused. Access this informative white paper to learn more about protection your mobile management. Learn more about how mobility is changing the enterprise and what you can do to ensure you deploy adequate security.

Posted: 04 Sep 2012 | Published: 04 Sep 2012

WHITE PAPER: Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help by empowering it with the tools and information necessary to plan and analyze sales execution throughout the entire sales cycle.

Posted: 20 Aug 2012 | Published: 07 Oct 2010

EGUIDE: Read this expert e-guide for explanations of some of the key differences between mobile and regular cloud computing, including the need for additional testing capabilities, the need to allow for disconnected operation, the need to be mindful of limited energy available on mobile devices, and more.

Posted: 06 Dec 2012 | Published: 06 Dec 2012

EGUIDE: Read this expert e-guide to learn about the programs and applications SAP has recently launched to spur mobile application development, including SAP Enterprise Performance Management (EPM) on-demand applications, free unlimited developer licenses for the Sybase Unwired Platform (SUP), and more!

Posted: 27 Nov 2012 | Published: 15 Nov 2012

EGUIDE: In the still-young mobile market space, SAP shops lack best practices and go-to strategies that they can turn to when implementing enterprise mobility. Read this SearchSAP.com expert e-guide to check out four case studies of companies large and small that have seen success in their unique and varied approaches to SAP mobility.

Posted: 27 Nov 2012 | Published: 14 Nov 2012

EZINE: This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.

Posted: 13 Nov 2012 | Published: 13 Nov 2012

ESSENTIAL GUIDE: Your Web presence is vital to future success, but what was once considered a well-designed website is a thing of the past. Read this essential guide to learn how mobility and customer relationship management (CRM) are impacting web content management (WCM) best practices and find out how to select the right WCM system.

Posted: 07 Nov 2012 | Published: 07 Nov 2012

WHITE PAPER: Organizations need to know that when their employees access BI applications from their mobile devices, whether from a native application or the web, that security measures are in place to ensure their BI data is protected and safe from hackers or if a device is ever lost or stolen. Read to find strategies on how to best secure BI on mobile devices.

Posted: 24 Sep 2012 | Published: 24 Sep 2012

WHITE PAPER: Ensuring your on-the-go workforce is able to access mission critical BI data is crucial to your organization's success. Read this paper to discover a method that addresses past mobile workforce limitations while providing a rich user experience for tablet and smartphone users. View now and learn the key highlights in this solution.

Posted: 24 Sep 2012 | Published: 24 Sep 2012