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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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The Rise of the Super-User
sponsored by Telstra Global
WHITE PAPER: This exclusive research report takes an in-depth look at what users in the unified communications network find the most helpful, and more. Read on to take the first step towards a better understanding of the future for UC.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

Telstra Global

A New Model for User Engagement - Workday provides the most intuitive user experience for an enterprise app ever
sponsored by Workday
WHITE PAPER: Check out the following white paper to learn about the changing workforce environment and some of the applications that intend to make the mobile workforce as effective and valuable as possible.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Workday

Retail Re-Imagined: How to Keep Pace with the Always-Connected Consumer
sponsored by Toshiba
EGUIDE: Find out what it takes to provide an exceptional omni-channel experience for your consumers.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Toshiba

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

Six Essential Elements for a Modern Mobility Strategy
sponsored by Box
WHITE PAPER: This exlusive white paper takes a look at 6 essential elements of a mobile strategy. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

BYOD and Beyond: How to Empower Mobile Workers
sponsored by Box
WHITE PAPER: This exclusive white paper can help you understand how to build a mature mobile strategy that will make BYOD the SOP or your business. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

How to Keep Up with a Growing Mobile Workforce
sponsored by Box
WHITE PAPER: This exclusive resource takes an in-depth look at what it takes for enterprise mobility management to truly succeed. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by CommVault
WEBCAST: In this exclusive webcast, Rachel Dines, Senior Analyst, Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive. View now to learn more.
Posted: 05 Dec 2014 | Premiered: Dec 5, 2014

CommVault

Mobility and Beyond: How to Achieve EMM Bliss
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at an enterprise mobility management solution that delivers the full package. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

BlackBerry

Is BYOD Right for Your Hospital? Mobile Devices in Healthcare
sponsored by Vocera
WHITE PAPER: There is no one-size-fits-all approach to BYOD, but there are some basic questions and concerns, outlined in this white paper, that hospital CIOs must consider and vet for their own institutions before making the leap. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Vocera

Wearable Computing Comes of Age in Healthcare
sponsored by Vocera
WHITE PAPER: .This exclusive white paper takes an in-depth look at how wearable technology is changing the healthcare industry. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Vocera

How BlackBerry Addresses BYOD Security Issues
sponsored by BlackBerry
WHITE PAPER: This white paper examines how the BlackBerry® platform aims to resolve the security issues inherent in accessing sensitive enterprise data on consumer devices.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

BlackBerry

Mobility: Why Your Customers Aren't Satisfied and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: This exclusive white paper takes an in-depth look at what mobility really means for organizations, and how you can quickly turn a bad mobile experience into a profitable one. Read on to learn more
Posted: 04 Dec 2014 | Published: 04 Dec 2014

CA Technologies.

CIO Spotlight: Controlling Data Risk In the BYOD Onslaught
sponsored by CommVault
WHITE PAPER: This exclusive paper lists 5 areas that support risk mitigation and data protection for BYOD. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

CommVault

A CIO's Guide to Enterprise Mobility Management
sponsored by BlackBerry
WHITE PAPER: This guide is designed to help CIOs decide which issues to focus on, which tough questions to ask, and ultimately, how to make the right choice for EMM. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

BlackBerry

Mobility and Beyond: How to Personalize the Workplace Experience
sponsored by CSC
WHITE PAPER: This exclusive resource details the next-generation workplace and key factors to consider. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

CSC

Personalizing Your Workplace Experience
sponsored by CSC
WHITE PAPER: This exclusive white paper details key factors of mobility and how device integration and security are key to getting the most out of mobility. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

CSC

Buyer's Guide to 802.11ac Wireless: The Time to Move is Now!
sponsored by Extreme Networks
WHITE PAPER: Keeping the network up to speed is no easy task - but with wireless from 802.11ac, speed can be increased by up to three times as much as before. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks

The 2014 Wi-Fi Challenge: Understanding and Managing Wi-Fi in Today's Mobile World
sponsored by Extreme Networks
WHITE PAPER: This exclusive paper contains key issues to consider when trying to conquer the mobile revolution, lead by Robin Layland, principal analyst of Layland Consulting. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks

All-Flash Storage: The Foundation for 3rd Platform Application Availability
sponsored by NetApp
WHITE PAPER: Access this whitepaper to learn about a vendor that provides flash-optimized systems that deliver flash performance and availability.
Posted: 01 Dec 2014 | Published: 30 Sep 2014

NetApp

The Key to Unlocking What Your Customers Really Want
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out how the adoption of analytics can help companies better understand what their customers want, and promote upsell on new services.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

Hewlett-Packard Company

Secure Mobile Communications in the Healthcare Industry: Supporting New Healthcare Delivery Models
sponsored by Vocera
WHITE PAPER: This exclusive white paper takes an in-depth look at the importance of secure mobile communications. Read on to learn more.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

Vocera

Mobilizing Enterprise Applications for the Consumerization of IT
sponsored by IBM
EGUIDE: This e-guide explores the effect of IT consumerizationon software development, service-oriented architecture (SOA) and the enterprise as a whole. Discover how organizations are rethinking application development and moving towards enterprise-widemobile cloud applications.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

IBM

Mobile Security Report: Why Mobile Security is Shifting from Devices to Data
sponsored by Symantec Corporation
EGUIDE: In this expert eguide, examine how the mobile security market has evolved in recent years, beginning with the first iPhone in June 2007.
Posted: 21 Nov 2014 | Published: 21 Nov 2014

Symantec Corporation

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel
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