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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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MDM: Separate Work from Play
sponsored by Fiberlink
DATA SHEET: Along with the BYOD era comes issues with security and app integration.  Since each mobile device is different, secure document sharing can be tricky.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Fiberlink

iPad in Action: GoodLife Team
sponsored by Apple Inc.
WHITE PAPER: Real estate isn't done in an office. Real estate is done out in the field. And iPad is there through every part of the transaction. Join Apple Business experts for this free short on-demand seminar to learn more.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Apple Inc.

Mobile Device Management Checklist
sponsored by MobileIron
EGUIDE: A well thought-out mobile device management strategy is a key ingredient for any successful mobility deployment.  This expert E-Guide highlights a mobile device management checklist.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

MobileIron

Key Benefits of Secure Mobile Intranet Access
sponsored by Fiberlink
DATA SHEET: Workforce mobility has caused us to change the way we do business.  Today, mobile workers expect to be able to reach corporate resources from anywhere, as if they were in the office.  This data sheet features a solution that mobilizes SharePoint and many other Intranets.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

Meet Client Needs While Ensuring Corporate Data and Device Security
sponsored by Fiberlink
CASE STUDY: After making the switch from mobile phones to smartphones, companies need an easy-to-use enterprise mobility solution that can ensure device, data, and email security.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

How to Ease the Transition to New Mobile Devices
sponsored by Fiberlink
CASE STUDY: As more workers switch to iOS devices from BlackBerry and laptop, IT professionals struggle to have the same type of control over the network as they once had.  Organizations need a fast, easy to deploy solution before complete control is lost.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

The Impact of a Cloud-Based Mobility Solution
sponsored by Fiberlink
CASE STUDY: Enterprise mobility is always changing, and so are the devices we use to conduct business on.  Organizations may find themselves having trouble switching from laptops and BlackBerry products to iPhones and iPads, as the operating systems are much different.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

SDN innovations in Campus
sponsored by HP
PRESENTATION TRANSCRIPT: In huge networks like campuses or large corporations, Wi-Fi 'dead zones' cant be created. Wi-Fi positioning is key if students or employees will be working around the premises.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

HP

The 10 Principals of BYOD
sponsored by IBM
WHITE PAPER: The rapid proliferation of mobile devices entering the workplace feels like divine intervention to many IT leaders. There's no sense pretending it isn't happening or saying, "We don't let our employees do that."
Posted: 26 Aug 2014 | Published: 26 Aug 2014

IBM

BYOD & Mobile Security: How to Respond to the Security Risks
sponsored by Lumension
WEBCAST: Bring Your Own Device (BYOD) is a popular topic in 2013. The trouble is that IT is trying to understand the security risks and prepare strategies to either adopt employee-owned mobile devices or decide against it for security and data control reasons.
Posted: 26 Aug 2014 | Premiered: Aug 26, 2014

Lumension

Mobile Device Management: More Security, Less Headache
sponsored by Lumension
WHITE PAPER: Mobile devices are proliferating in the enterprise. In fact, there are now more mobile devices than there are people on earth. Here's how to securely empower your mobile employees—without inflating your IT management burden.
Posted: 26 Aug 2014 | Published: 31 Jul 2014

Lumension

How One Company Raised Mobility Efficiencies While Reducing Admin Burdens
sponsored by Fiberlink
CASE STUDY: Remotely managing a fleet of mobile devices for more than 3000 executives poses several management dillemmas.  This case study takes a look at how one company deployed a mobility solution that gave them more security and efficiences with less administration burdens.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Fiberlink

How to Manage Multiple Device Types and Integrate Them with Salesforce CRM
sponsored by Fiberlink
CASE STUDY: Workforce mobility causes organisations to have much needed visibility and control of its multi-device environment and the ability to fully integrate sales data with mobile email, calls and texts.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Fiberlink

MAP and Optimize Your Customer Journey
sponsored by IBM
WHITE PAPER: Uncover the 4 steps to identifying what your customer journey looks like today, pinpoint areas of struggle and develop a strategy for optimizing the customer journey in the future.
Posted: 26 Aug 2014 | Published: 31 Jan 2014

IBM

Vendor Comparison for Enterprise Mobility Management Suites
sponsored by IBM
WHITE PAPER: EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices.
Posted: 25 Aug 2014 | Published: 25 Aug 2014

IBM

Enterprise Mobility Management: The Big Bang Theory
sponsored by IBM
WHITE PAPER: This informative resource discusses what it takes to build a successful enterprise mobility management strategy, examining how IT can best identify and support the business drivers that demand mobility.
Posted: 25 Aug 2014 | Published: 17 Jul 2014

IBM

Balance End User Satisfaction and Business Productivity: Making the case for COPE
sponsored by BlackBerry
WHITE PAPER: BYOD and other mobility trends have been taking the business world by storm, but the problem for IT professionals is the same throughout:  How can we balance security and user privacy?
Posted: 21 Aug 2014 | Published: 21 Aug 2014

BlackBerry

How the Best-in-Class Close Sales Anywhere, Anytime, with Any Device
sponsored by Oracle Corporation
ANALYST REPORT: According to research from the Aberdeen Group, 60% of companies' sales team members are primarily remote workers. In this research brief, learn how Best-in-Class companies tackle mobile deal management and how to maximize your investment in mobile sales.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Oracle Corporation

Future Focus: What's Coming in EMM
sponsored by BlackBerry
WHITE PAPER: Explore the role of enterprise mobility management in today's IT landscape.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

BlackBerry

Everything you need to know about MDM, MAM, & BYOD
sponsored by CA Technologies.
BOOK: This e-book gives you an expert look at many of the hot mobility trends in organizations today.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

CA Technologies.

Acceptable Use: How to Write a Mobility Policy Document Employees Will Actually Follow
sponsored by BlackBerry
WHITE PAPER: A mobile computing policy document tells employees what's expected of them when it comes to using these devices for work. It marks out the responsibilities of the company as well.Read this white paper to find out how to write a mobile policy document that employees will understand and follow
Posted: 18 Aug 2014 | Published: 22 Jul 2014

BlackBerry

10 Reasons BlackBerry Smartphones Are Still the Best Way to Do Business
sponsored by BlackBerry
WHITE PAPER: It doesn't matter what device ownership model your organization is using - your mobile employees need smartphones that deliver on their specific needs and wants.  This white paper highlights mobile devices built for business that prove there's no better way to get it all done, day in, day out.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry

Choosing an MDM Platform: Where to Start the Conversation
sponsored by BlackBerry
WHITE PAPER: Mobile Device Management (MDM) can be difficult due to the robust mix of devices used by employees, and also the fear of a security breach.  Many MDM solutions claim to be doing more than the next, and you could spend hours trying to stay up to speed with all of the different options available.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry

Box for Mobile
sponsored by Box
PRODUCT OVERVIEW: The following solution overview examines a mobile content delivery platform that if implemented can vastly boost productivity across your organization.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Box

Enterprise Mobility Management: Everything you need to know about MDM, MAM, & BYOD
sponsored by CA Technologies.
WHITE PAPER: BYOD initiatives have taken the business world by storm - and there's no surprise since it's known to reduce costs, increase collaboration, and even make employees like their job better.  However, there are pitfalls that come along with BYOD that are often overlooked.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

CA Technologies.
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