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Contact Management Reports
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
sponsored by Microsoft
CASE STUDY: Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
Posted: 25 Aug 2009 | Published: 25 Aug 2009


Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution
sponsored by Microsoft
CASE STUDY: Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
Posted: 19 Aug 2009 | Published: 19 Aug 2009


Best Practices of the Best-Run Sales Organizations
sponsored by SAP America Inc
WHITE PAPER: Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
Posted: 08 Jun 2009 | Published: 08 Jun 2009

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