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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 206 Matches Previous Page  |  Next Page
Top 5 Reasons Retailers Go Google
sponsored by Cloud Sherpas
WHITE PAPER: Many retailers are building an amazing, immersive mobile presence through interactive apps that match the brand and help customers locate stores. It also helps stores recognize customers across all channels, providing a seamless shopping experience and more personalized offers.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

Cloud Sherpas

The Changing Face of Unified Communications
sponsored by NEC
WHITE PAPER: Download and discover the key emerging technologies in the UC market and learn how you can keep up with trends to enhance customer engagement in mobile business.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

NEC

The Rise of Mobility and the Need for Enterprise Mobility Management and Security
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper and learn why enterprise mobility is the key for organizations to address immediate challenges such as BYOD and application management, as well as to establish long-term competitive advantages regardless of geographic region.
Posted: 01 Jul 2015 | Published: 30 Jun 2015

Dell, Inc. and Intel®

Measure, Analyze and Manage: Optimizing Marketing Results with Business Analytics
sponsored by Cortell
WHITE PAPER: This white paper relieves marketing pressures by providing insight into marketing analytics. Unwind and discover how to engage the multichannel customer, create more successful campaigns, and more.
Posted: 30 Jun 2015 | Published: 30 Apr 2014

Cortell

How a Mobile CRM Makes You More Successful
sponsored by Salesforce.com
WHITE PAPER: The best CRM solutions go beyond basic functionality and deliver cutting edge features that make the companies that use them more efficient, more effective, and more successful. Chief among these cutting edge features is mobile functionality.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Salesforce.com

India & BYOD: In a Maturing Market, Employee Satisfaction Is The Top Priority
sponsored by Intel
WHITE PAPER: Access this white paper to discover in-depth research into the substantial commitment to BYOD and CYOD throughout the Indian business world.
Posted: 22 Jun 2015 | Published: 22 Jun 2015

Intel

How Mobile Engagement Is Reinventing Brick and Mortar Retail
sponsored by Honeywell
WHITE PAPER: This white paper describes how the effective use of mobile engagement can increase sales and customer satisfaction at your brick-and-mortar retail stores.
Posted: 16 Jun 2015 | Published: 31 Dec 2014

Honeywell

Google Apps Collaboration Adoption Services
sponsored by Cloud Sherpas
WHITE PAPER: Access this white paper to learn how to improve the adoption of Google Drive for collaboration across the enterprise.
Posted: 12 Jun 2015 | Published: 12 Jun 2015

Cloud Sherpas

The Future of Email Marketing
sponsored by Adobe EchoSign
WHITE PAPER: This brief report, with findings from Forrester, is your email marketing playbook. Learn how to refine your efforts when challenged with email accessibility across all channels and devices, in turn influencing customers through valuable ongoing brand interactions.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Adobe EchoSign

Best Practices for Benchmarking Web & Mobile Site Performance
sponsored by Melbourne IT
WHITE PAPER: This white paper examines how to accurately and effectively calculate website success through the use of benchmarks. Access now and uncover the best practices for doing so and ultimately, ensure your web and mobile site performance is where it should be.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

Melbourne IT

Enabling the Mobile Workforce in the Wake of Consumerization
sponsored by Calero Software
WHITE PAPER: In this white paper you'll learn how to gain a competitive advantage by outsourcing mobile support to providers that offer world class service desk capabilities and economies of scale for maximizing the value of mobility.
Posted: 04 Jun 2015 | Published: 26 Dec 2014

Calero Software

A Quick Peek at the Salesforce App
sponsored by Salesforce.com
WHITE PAPER: You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

Salesforce.com

Government -OpenLegacy replaces old HTML emulation solution at the Israel Airport Authority with a modern web application
sponsored by Open Legacy
WHITE PAPER: Access this white paper to find out how IAA's engineers developed a dedicated mobile application to handle all aspects of security personnel management, including shift planning and assignment.
Posted: 29 May 2015 | Published: 31 Jan 2015

Open Legacy

10 Advantages of a Mobile Sales Team
sponsored by Salesforce.com
WHITE PAPER: In this informative resource, you'll uncover what today's sales teams actually look like. Read on to learn the top 10 advantages of a mobile sales team.
Posted: 28 May 2015 | Published: 31 Dec 2014

Salesforce.com

Rethinking Your Approach to Mobile Business
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper to learn about the IDEA cycle approach to embracing a mobile mindset.
Posted: 26 May 2015 | Published: 24 Jan 2014

Dell, Inc. and Intel®

WaaS offers the ability to effectively and securely manage all end users, their devices, compliant workloads and more
sponsored by Matrix42
WHITE PAPER: This white paper provides evaluation criteria for workspace aggregators. Read now to learn how to effectively and securely manage all end users, their devices, compliant workloads, and more.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

Workspace aggregators help your business to improve costs and boost productivity
sponsored by Matrix42
WHITE PAPER: Read this white paper to find out how workspace aggregators can help your IT department integrate the cloud into your enterprise easily while improving costs, boosting productivity, and minimizing complexity.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

The Role of APIs in Media & Entertainment
sponsored by Apigee
WHITE PAPER: This resource discusses the imperative of delivering the right experience to the right device at the right time in today's rapidly changing digital landscape. Read on to explore 4 ways in which APIs are enabling media/entertainment companies to satisfy customers and stay ahead of the competition.
Posted: 26 May 2015 | Published: 26 May 2015

Apigee

Delivering Customized Experiences in Travel and Hospitality
sponsored by Apigee
WHITE PAPER: This eBook discusses the new agility required to win the business of travelers. Read on to learn how to develop a broader digital strategy to engage customers, partners, and employees; personalize their interaction with your organization and brand; and outshine your competitors.
Posted: 26 May 2015 | Published: 26 May 2015

Apigee

Grow Your Business: Share Enterprise Data and Services via APIs
sponsored by TIBCO Software Inc.
WHITE PAPER: This informative white paper examines the process of incorporating APIs into your business endeavors. Discover 8 questions that will help you facilitate your API decision-making process, as you unlock its competitive advantages.
Posted: 22 May 2015 | Published: 31 Dec 2014

TIBCO Software Inc.

Case Study: How Easy Taxi Delivered Better User Experiences
sponsored by HERE
WHITE PAPER: This brief case study presents map-related challenges faced by rideshare app companies and their customers. Discover features that enable these companies with a reliable mapping strategy, along with their inherent benefits
Posted: 13 May 2015 | Published: 13 May 2015

HERE

Making the Shift to Online Customer Communications
sponsored by Actuate
WHITE PAPER: This white paper prompts the question, "is my print-to-web strategy successful?" Use this resource to ensure appropriate implementation of document transformation technologies, so that your customers can access their data. Also, learn the following facets of digital customer communications that benefit your customers.
Posted: 05 May 2015 | Published: 05 May 2015

Actuate

Measuring Mobile: How to Quantify the Success of Your Mobile Initiative
sponsored by Kony
WHITE PAPER: In this white paper, find formulas for deriving the ROI of your mobile programs both in terms of customer engagement and operational efficiency.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Kony

10 Ways to Get Customers Online and Off Paper
sponsored by Actuate
WHITE PAPER: This informative white paper explores reasons why digitising the transactional process should be of interest you and your customers. Uncover simple ways to offer your clientele a range of compelling incentives that make online options clearly preferable to printed statements.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Actuate

How to Achieve Complete Mobile Security without Sacrificing User Experience
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at dealing with the difficult security challenges associated with mobility adoption. Read on to learn more.
Posted: 22 Apr 2015 | Published: 18 Dec 2014

BlackBerry
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