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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 247 Matches Previous Page  |  Next Page
Government -OpenLegacy replaces old HTML emulation solution at the Israel Airport Authority with a modern web application
sponsored by Open Legacy
WHITE PAPER: Access this white paper to find out how IAA's engineers developed a dedicated mobile application to handle all aspects of security personnel management, including shift planning and assignment.
Posted: 29 May 2015 | Published: 31 Jan 2015

Open Legacy

10 Advantages of a Mobile Sales Team
sponsored by Salesforce.com
WHITE PAPER: In this informative resource, you'll uncover what today's sales teams actually look like. Read on to learn the top 10 advantages of a mobile sales team.
Posted: 28 May 2015 | Published: 31 Dec 2014

Salesforce.com

Modernizing Software Delivery through Software-Defined Environments
sponsored by IBM
WHITE PAPER: Companies need a holistic software delivery process that streamlines their ability to innovate based on customer feedback while also lowering barriers, costs and risks. Software-defined environments (SDEs) can do this. This white paper explains how to begin the transition to SDEs and receive the full benefit of their resources and tools.
Posted: 27 May 2015 | Published: 31 Dec 2014

IBM

Rethinking Your Approach to Mobile Business
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper to learn about the IDEA cycle approach to embracing a mobile mindset.
Posted: 26 May 2015 | Published: 24 Jan 2014

Dell, Inc. and Intel®

WaaS offers the ability to effectively and securely manage all end users, their devices, compliant workloads and more
sponsored by Matrix42
WHITE PAPER: This white paper provides evaluation criteria for workspace aggregators. Read now to learn how to effectively and securely manage all end users, their devices, compliant workloads, and more.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

Workspace aggregators help your business to improve costs and boost productivity
sponsored by Matrix42
WHITE PAPER: Read this white paper to find out how workspace aggregators can help your IT department integrate the cloud into your enterprise easily while improving costs, boosting productivity, and minimizing complexity.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

The Role of APIs in Media & Entertainment
sponsored by Apigee
WHITE PAPER: This resource discusses the imperative of delivering the right experience to the right device at the right time in today's rapidly changing digital landscape. Read on to explore 4 ways in which APIs are enabling media/entertainment companies to satisfy customers and stay ahead of the competition.
Posted: 26 May 2015 | Published: 26 May 2015

Apigee

Delivering Customized Experiences in Travel and Hospitality
sponsored by Apigee
WHITE PAPER: This eBook discusses the new agility required to win the business of travelers. Read on to learn how to develop a broader digital strategy to engage customers, partners, and employees; personalize their interaction with your organization and brand; and outshine your competitors.
Posted: 26 May 2015 | Published: 26 May 2015

Apigee

Join the Social Sales Revolution
sponsored by PGi
WHITE PAPER: New technology can be revolutionary in the right hands, but it can also deluge an under-skilled sales team. This guide explores the current state of customer relations, and offers a 5 step program to improving social sales techniques. Discover how to create honest, authentic relationships through better access to information.
Posted: 24 May 2015 | Published: 15 May 2015

PGi

Grow Your Business: Share Enterprise Data and Services via APIs
sponsored by TIBCO Software Inc.
WHITE PAPER: This informative white paper examines the process of incorporating APIs into your business endeavors. Discover 8 questions that will help you facilitate your API decision-making process, as you unlock its competitive advantages.
Posted: 22 May 2015 | Published: 31 Dec 2014

TIBCO Software Inc.

From transactions to relationships: Connecting with a transitioning shopper
sponsored by IBM
WHITE PAPER: Access this exclusive white paper to learn how organizations are fostering relationships through customer experience to promote stickiness. Discover how your business can boost sales drive revenue with top notch customer service across media channels.
Posted: 13 May 2015 | Published: 31 May 2013

IBM

Case Study: How Easy Taxi Delivered Better User Experiences
sponsored by HERE
WHITE PAPER: This brief case study presents map-related challenges faced by rideshare app companies and their customers. Discover features that enable these companies with a reliable mapping strategy, along with their inherent benefits
Posted: 13 May 2015 | Published: 13 May 2015

HERE

HIPAA Compliance Checklist for Mobility
sponsored by MobileIron
WHITE PAPER: Access this white paper to learn the best practices for creating a HIPAA compliance program capable of handling device loss, rogue apps, risky user actions and more.
Posted: 06 May 2015 | Published: 06 Mar 2015

MobileIron

Commerzbank Goes Mobile for Enhanced Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper describes how Commerzbank can now integrate data from any database, application, or website. Read on to learn how you can also gain a solid and flexible foundation for delivering additional mobile capabilities to millions of users within a very short time frame.
Posted: 06 May 2015 | Published: 31 Oct 2013

Kofax, Inc.

The Three Game Changers of Mobile Customer Experience
sponsored by Genesys
WHITE PAPER: This white paper examines three "game changing" mobile developments that today's businesses can't afford to ignore if they want to make the most of mobile technology and effectively engage their current and potential customers.
Posted: 05 May 2015 | Published: 05 May 2015

Genesys

Making the Shift to Online Customer Communications
sponsored by Actuate
WHITE PAPER: This white paper prompts the question, "is my print-to-web strategy successful?" Use this resource to ensure appropriate implementation of document transformation technologies, so that your customers can access their data. Also, learn the following facets of digital customer communications that benefit your customers.
Posted: 05 May 2015 | Published: 05 May 2015

Actuate

Measuring Mobile: How to Quantify the Success of Your Mobile Initiative
sponsored by Kony
WHITE PAPER: In this white paper, find formulas for deriving the ROI of your mobile programs both in terms of customer engagement and operational efficiency.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Kony

A New Aproach to Payment Verification
sponsored by Nexmo
WHITE PAPER: This white paper explores how to use phone number verification to ensure security and compliance in a simple process. Access now to learn why this technology is rising in prominence and uncover the seven key components to look for in a third-party service.
Posted: 27 Apr 2015 | Published: 11 Mar 2015

Nexmo

10 Ways to Get Customers Online and Off Paper
sponsored by Actuate
WHITE PAPER: This informative white paper explores reasons why digitising the transactional process should be of interest you and your customers. Uncover simple ways to offer your clientele a range of compelling incentives that make online options clearly preferable to printed statements.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Actuate

Addressing NIST and DOD Requirements for Mobile Device Management
sponsored by IBM
WHITE PAPER: Read this exclusive white paper to gain key insights on the security risks associated with mobile device policies, as well as how to drive rock-solid security without risking network performance and end-user satisfaction. Read on to learn more.
Posted: 24 Apr 2015 | Published: 11 Nov 2014

IBM

Top 7 Phone Verification Challenges
sponsored by Nexmo
WHITE PAPER: This white paper explores the seven challenges of phone verification and how you can overcome each one and improve conversion rates.  View now to learn more.
Posted: 23 Apr 2015 | Published: 27 Feb 2015

Nexmo

SMS: A New Approach to Two Factor Authentication
sponsored by Nexmo
WHITE PAPER: This white paper explores how to secure enterprise data and sensitive information on mobile devices by using two factor authentication (2FA). View now to learn the 15 best practices to implementing a 2FA strategy and ensuring security success.
Posted: 22 Apr 2015 | Published: 21 Jan 2015

Nexmo

How to Achieve Complete Mobile Security without Sacrificing User Experience
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at dealing with the difficult security challenges associated with mobility adoption. Read on to learn more.
Posted: 22 Apr 2015 | Published: 18 Dec 2014

BlackBerry

How BlackBerry Addresses BYOD Security Issues
sponsored by BlackBerry
WHITE PAPER: This white paper examines how the BlackBerry® platform aims to resolve the security issues inherent in accessing sensitive enterprise data on consumer devices.
Posted: 22 Apr 2015 | Published: 04 Dec 2014

BlackBerry

The Travel Industry’s Journey to Customer Satisfaction
sponsored by Mashery
WHITE PAPER: This resource explores how good API management can enhance the customer experience across the travel industry, creating a seamless experience for customers while allowing companies to maintain control over their data.
Posted: 21 Apr 2015 | Published: 31 Jul 2014

Mashery
1 - 25 of 247 Matches Previous Page    1 2 3 4    Next Page
 
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