FREE MEMBERSHIP - Create your personalized Bitpipe Service!  Members: Sign in 
Search Bitpipe: 
Business of Information Technology  >   Business Management  >   CRM  >  

Mobile CRM

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
23 Matches
Retail Week Tearing Up the Rule Book
sponsored by SAP America, Inc.
WHITE PAPER: Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail.
Posted: 26 Apr 2012 | Published: 26 Apr 2012

SAP America, Inc.

Five Calls to Make When Developing a Mobile Learning Strategy
sponsored by SkillSoft
WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

SkillSoft

Online Marketing - How to Create Value from Today's Digital Environment
sponsored by OpenText
WHITE PAPER: In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
Posted: 29 Mar 2012 | Published: 29 Mar 2012

OpenText

CRM Solutions For The Finance And Insurance Industries
sponsored by SAP America, Inc.
WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
Posted: 28 Mar 2012 | Published: 28 Mar 2012

SAP America, Inc.

Building a Clear and Socially Connected Enterprise
sponsored by SAP America, Inc.
WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: 27 Mar 2012 | Published: 27 Mar 2012

SAP America, Inc.

Keeping Up with the Mobile Consumer
sponsored by SAP America, Inc.
WHITE PAPER: Mobile applications and devices have galvanized the retail industry. Read this white paper to learn about the business challenges, opportunities, organizational inhibitors, and technology enablers for retail industry mobility. Find recommendations for keeping the consumer at the center of your mobile strategy.
Posted: 27 Mar 2012 | Published: 27 Mar 2012

SAP America, Inc.

Leveraging Outbound IVR and SMS As a Competitive Advantage: Seven Critical Success Factors
sponsored by Voxeo
WHITE PAPER: In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage.
Posted: 22 Mar 2012 | Published: 22 Mar 2012

Voxeo

5 Steps to Serving Customers in a Mobile World
sponsored by Voxeo
WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits.
Posted: 22 Mar 2012 | Published: 22 Mar 2012

Voxeo

Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions
sponsored by Voxeo
WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Voxeo

The Challenge of Mobile Business Intelligence: Developing a Successful Strategy for the New Mobility
sponsored by IBM
WHITE PAPER: Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.
Posted: 24 Jan 2012 | Published: 24 Jan 2012

IBM

Creating the Enterprise-Class Tablet Environment
sponsored by BlackBerry
WHITE PAPER: Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.
Posted: 02 Dec 2011 | Published: 02 Dec 2011

BlackBerry

Smart  Organisations
sponsored by ComputerWeekly.com
WHITE PAPER: Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.
Posted: 26 Oct 2011 | Published: 26 Oct 2011

ComputerWeekly.com

How to manage a mobile phone fleet
sponsored by ComputerWeekly.com
WHITE PAPER: The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.
Posted: 25 Oct 2011 | Published: 25 Oct 2011

ComputerWeekly.com

Smartphone market set to expand as vendors vie for position
sponsored by ComputerWeekly.com
WHITE PAPER: The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.
Posted: 25 Oct 2011 | Published: 25 Oct 2011

ComputerWeekly.com

Mobile phone app opportunities for business
sponsored by ComputerWeekly.com
WHITE PAPER: Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

CW+: Mobile Games: App store strategies, business models and forecasts
sponsored by ComputerWeekly.com
WHITE PAPER: The last two years have been, without a doubt a renaissance era, in mobile games. Driven by the iconic iPhone and its complementing App Store, developers great and small are reaping the rewards of heightened interest in the platform.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Mobile Web 2.0 - opportunities in advertising and presence-based services
sponsored by ComputerWeekly.com
WHITE PAPER: The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Smartphones: Computer Weekly Buyer's Guide
sponsored by ComputerWeekly.com
WHITE PAPER: The smartphone has transformed communication between mobile workers and their offices but at a cost.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

High Performance Organizations Empower Employees with Real-Time Analytics
sponsored by SAP America, Inc.
WHITE PAPER: This Aberdeen Analyst Insight highlights the challenges to come, and brings focus to issues that organizations need to consider in order to successfully deploy mobile analytics to their front line. Learn how mobile BI capabilities can enhance your employees timely decisions by making real-time information readily available.
Posted: 31 Aug 2011 | Published: 31 Aug 2011

SAP America, Inc.

Mobile Solutions for Increasing Sales Productivity and Revenue
sponsored by Sybase, an SAP company
WHITE PAPER: The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
Posted: 01 Apr 2010 | Published: 01 Apr 2010

Sybase, an SAP company

Smartphones Explained
sponsored by Global Knowledge
WHITE PAPER: This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Working the Way Salespeople Work
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.
Posted: 04 Nov 2008 | Published: 04 Nov 2008

Oracle Corporation

It's All about the Salesperson: Taking Advantage of Web 2.0
sponsored by Oracle Corporation
WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Oracle Corporation
23 Matches
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
Home | About Us | Contact Us | Advertise with Us | Partner with Us | Site Index
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other   TechTarget - The Most Targeted IT Media
TechTarget Corporate Web Site  |   Media Kits  




All Rights Reserved, Copyright 2000 - 2012, TechTarget | Read our Privacy Statement