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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 223 Matches Previous Page  |  Next Page
Understanding the 7 Different Personalities of Telecommuters
sponsored by PGi
WHITE PAPER: This exclusive white paper will help you understand the personalities of your workforce and how you can cater a mobile plan to the right employees. Read on to learn more.
Posted: 17 Apr 2015 | Published: 26 Feb 2015

PGi

Your Guide to Effective Data Visualization for Mobile Applications
sponsored by Actuate
WHITE PAPER: Access this brochure and discover why embedded analytics are important in addressing application development and deployment challenges. Determine if your analytic platform is powerful and flexible enough to handle app complications by considering five critical user needs.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

Actuate

Communicating in the New Age of the Digital Banker
sponsored by GMC Software
WHITE PAPER: In this white paper discover how your bank can devise a plan to cater to connected customers. Find new ways to communicate in the modern world including mobile, multichannel, and more.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

GMC Software

Small Data, Everyday Analytics, and the Power of Thinking Fast
sponsored by OpenText
WHITE PAPER: Access this resource for help with your customer analytics strategy. Learn how to be more accessible, understandable, and actionable for everyday tasks with small data.
Posted: 15 Apr 2015 | Published: 08 Apr 2014

OpenText

Customer Experience: An Enterprise Driver in the New Style of IT
sponsored by Hewlett-Packard Limited
WHITE PAPER: This brief white paper explains learn how tools developed in the consumer space are being adapted to create organizations that are more collaborative, interaction-oriented, and user-centric than ever before.
Posted: 15 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Unified Automation Enables Digital Business Agility and Innovation
sponsored by Automic
WHITE PAPER: A unified approach to automation can accelerate business performance while reducing human error and improving IT staff and developers' productivity.Read this IDC technology spotlight for all of the benefits of IT operations, DevOps, and business process automation.
Posted: 13 Apr 2015 | Published: 31 Mar 2015

Automic

Eight Ways to Generate New Revenue With Business Intelligence and Analytics
sponsored by Information Builders
WHITE PAPER: Access this white paper and understand how to turn buzzwords, like "predictive analytics," into benefits. Learn how to support new growth strategies and drive new revenue using eight important technologies, such as master data management.
Posted: 08 Apr 2015 | Published: 30 Apr 2012

Information Builders

Improve your customer experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn how your customers respond to communications you send and validate your ability to deliver favorable customer experiences in this insightful white paper.
Posted: 03 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

10 Tips for Using Email to Drive Mobile Engagement - and Vise-Versa
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this white paper to get 10 tips for using email to drive mobile engagement in your customers.
Posted: 02 Apr 2015 | Published: 31 Dec 2014

Silverpop Systems Inc. an IBM Company

Rise to the Next Level of Consumer Intelligence
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access this rich white paper to understand how social media and mobile applications engage and influence consumer behaviors. Read on and learn best practices for advancing in these areas.
Posted: 02 Apr 2015 | Published: 30 Jun 2014

Hewlett-Packard Limited

The Definitive Guide for Evaluating Mobile Learning Solutions
sponsored by D2L Corporation
WHITE PAPER: Access this white paper and discover education solutions that focus on integrating data access into a single platform. Extending access to smart tablets and smartphones enables learners to interact whenever it's most convenient. Explore how mobile technology delivers compelling and engaging learning experiences for individuals.
Posted: 27 Mar 2015 | Published: 27 Mar 2015


Omni-Channel Digital Experiences Made Easy
sponsored by IBM
WHITE PAPER: Learn how your organization can capitalize on the popularity of mobile devices by delivering multichannel web experiences to any smartphone or tablet. Access this exclusive white paper to discover how you can identify devices and direct web experience, and build responsive multichannel mobile experiences, with one software platform.
Posted: 24 Mar 2015 | Published: 31 Oct 2012

IBM

Are You Ready for Mobile Captue?
sponsored by IBM
WHITE PAPER: Learn if you are ready to make a shift to mobile capture to improve your customer service and process agility. Read on to get the top 10 questions to ask before you make your move.
Posted: 22 Mar 2015 | Published: 22 Mar 2015

IBM

The New Connected Mobile Workforce
sponsored by Oracle Corporation
WHITE PAPER: Today, it is essential to give your workforce the ability to perform its tasks from anywhere and from any device. This white paper explores the past trends that have led to the enablement of the connected workforce and provides insights into how a highly functioning, connected workforce can operate with today's available technology.
Posted: 19 Mar 2015 | Published: 19 Mar 2015

Oracle Corporation

Mobility: The New Opportunity for Australia's Retailers
sponsored by NetSuite
WHITE PAPER: This white paper describes how consumers are using smartphones to shop and how Australia's retailers are adapting to this trend. Additionally, explore some of the barriers that retailers face in creating a strategy and how the latest generation of cloud-based software can help.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

NetSuite

Differentiating Between Personal and Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This exclusive whitepaper outlines the differences between business and personal unified communications.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

The Buyer’s Guide to Unified Communications Security & Business Continuity
sponsored by ThinkingPhones
WHITE PAPER: Access this essential whitepaper and find out how you can secure your unified communications environment
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

Magic Quadrant for Enterprise Mobility Management Suites
sponsored by Maas360 by IBM
WHITE PAPER: The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices. This magic quadrant for enterprise mobility management suites can help you decide. Read on to learn more.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Maas360 by IBM

Panasonic's Toughpad line: Reliable Performance, Rugged Design
sponsored by Panasonic
WHITE PAPER: This white paper offers a look at the top 3 drivers for future tablet purchases by enterprises, and details one set of tablets that offers a secure and reliable experience demanded by enterprise applications and users. Read on to learn more.
Posted: 11 Mar 2015 | Published: 11 Mar 2015


What iOS 8 Means to the Enterprise
sponsored by MobileIron
WHITE PAPER: To help IT departments understand how iOS 8 will impact their organizations, this whitepaper provides recommendations for three key management areas most affected by the new features: security, application development, and content publishing. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

The Ultimate Guide to BYOD
sponsored by MobileIron
WHITE PAPER: This exclusive white paper details a road map to becoming a "Mobile First" enterprise, rolling out sustainable BYOD strategies secure and efficiently. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

Cloud-Based Enterprise Mobility Management
sponsored by MobileIron
WHITE PAPER: This exclusive white paper details a "Mobile First" cloud management strategy that was able to provide device management, integrate with on-premise enterprise services and more. Read on now to find out.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

HIPAA Compliance Checklist for Mobility
sponsored by MobileIron
WHITE PAPER: This document outlines best practices in mobile policy and data leakage controls for HIPAA compliance. This is a starting point, but each organization will still need to conduct its own regulatory analysis to define appropriate controls. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

Solve the Customer Service Gap: Expectations Versus Delivery
sponsored by Oracle Corporation
WHITE PAPER: Learn more about this disconnect between what organizations think they're delivering and what customers expect. Read now to get tips from modern communications providers on how to close this gap, and determine potential solutions for your organization.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

Delivering the Ultimate Cross-Channel Experience
sponsored by Oracle Corporation
WHITE PAPER: Explore this concise fact sheet which details the features of Oracle's cross-channel customer experience platform, boasting potential benefits like increased customer loyalty, empowered customers who self-serve, reduced incident handling time, and more.
Posted: 04 Mar 2015 | Published: 31 Dec 2014

Oracle Corporation
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