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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 207 Matches Previous Page  |  Next Page
Digital Marketing 101: Key Tools for Engagement Marketing
sponsored by Marketo
WHITE PAPER: 48% of consumers start their inquiries on search engines. Read on to discover just what digital marketing means, why you need to take advantage of it, and how to properly utilize it to ensure your organization stays relevant and competitive in an increasingly digital world.
Posted: 25 Jul 2016 | Published: 31 Dec 2015

Marketo

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 19 Jul 2016 | Published: 13 Jan 2016

Infor

Omni-Channel Strategies for a Complex World
sponsored by UXC Oxygen
WHITE PAPER: Lead your digital business by embracing and enabling omni-channel commerce. Discover ways to enable your customers and prospects to interact, engage, and transact on any device.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

Enable Commerce Anywhere
sponsored by UXC Oxygen
WHITE PAPER: Today, you need to be able to sell and communicate consistently across web, mobile, social, and other Internet-enabled channels. Discover ways to overcome the challenges of running a digital business.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

Build and Manage Highly Personalized User Experiences
sponsored by UXC Oxygen
WHITE PAPER: Customers are looking for high-quality, relevant content within tailored, contextual experiences based on their available customer data. Discover fully-integrated strategies that let you build these experiences into seamless, cohesive omni-channel jaunts.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

UXC Oxygen

Deliver Contextual Customer Experiences and Unify Processes
sponsored by UXC Oxygen
WHITE PAPER: 22% of CEOs believe that business model change dictates the next big thing. Discover why delivering contextual customer experiences is key to meet new expectations and thrive in the new era.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

UXC Oxygen

Mobilize Customers -- And your Potential
sponsored by UXC Oxygen
WHITE PAPER: Mobile means more than just a "portable website." Discover ways to bolster your mobile business initiatives with a fully integrated infrastructure, so you can drive sales and optimize processes.
Posted: 12 Jul 2016 | Published: 12 Jul 2016

UXC Oxygen

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

CRM is the Key to Getting Customers to Renew and Spend More Money With You
sponsored by Infor
WHITE PAPER: It's no secret that increasing customer retention significantly boosts profit – and it takes modern CRM strategies to get there. That's why it might be time for you to take another look at your CRM tools. Use this white paper to help your assess how valuable and functional your CRM apps really are or to help jumpstart your next implementation.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Infor

Spotlight Opens Up New Web Channels
sponsored by UXC Oxygen
WHITE PAPER: When one fabric, craft, and home interiors chain assessed potential e-commerce solutions, they faced a number of key considerations. Learn how Spotlight Pty Ltd was able to implement a scalable strategy that helped them enhance the customer experience and drive revenue.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

UXC Oxygen

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Mobile Solutions for IBM LinuxONE
sponsored by IBM
WHITE PAPER: Delivering the best possible mobile experience is critical to staying competitive. Learn about a solution that combines the open and industry-leadingaspects of Linux with proven qualities of service resulting in the mostscalable enterprise-grade Linux environment.
Posted: 17 Jun 2016 | Published: 31 Aug 2015

IBM

LinuxONE solution brief
sponsored by IBM
WHITE PAPER: Mobile, big data and cloud are more than just trends, they're the future of computing. Learn about a solution that delivers on these computing platforms to meet increasing client demands and optimizes your existing Linux investments.
Posted: 16 Jun 2016 | Published: 31 Aug 2015

IBM

Embracing the Digital Workplace
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Organizations across all industries recognize the need to embrace digital transformation or risk being left behind in today's mobile world. Transform your business by embracing digital and discover the key trends driving the transformation as well as, the impact these trends are having on the underlying mobile networks.
Posted: 07 Jun 2016 | Published: 07 Jun 2016

Hewlett Packard Enterprise

Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by HPE and Intel®
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

HPE and Intel®

Case Study: How Brussels Airport Upgrades to a Multi-OS BYOD Solution
sponsored by MobileIron
WHITE PAPER: Read this case study to learn about how Brussels Airport was able to implement a multi-OS BYOD solution to serve everyone that passes through.
Posted: 31 May 2016 | Published: 25 May 2016

MobileIron

Using Modern Technology to Reinforce Classic Sales Disciplines
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: It's harder to engage with customers now that they have access to your products and services upfront. How can your sales team re-engage with informed, empowered customers? Learn how modern technology and tactics can help you improve sales productivity, drive stronger revenues, and more.
Posted: 24 May 2016 | Published: 24 May 2016

Oracle Corporation UK Ltd

Breaking Down the Benefits of Desktop Transformation
sponsored by VMware
WHITE PAPER: The future of mobility relies on the technology that it replaced; desktop computing. Desktop computing is undergoing a transformation that will couple it with the advances mobility has to offer. Read on to learn about the benefits this next-gen desktop is promising to deliver.
Posted: 20 May 2016 | Published: 29 Dec 2015

VMware

Tackling Workplace Mobility
sponsored by VMware
WHITE PAPER: 84% of employees use a mobile device during their work day and as mobility takes over the workplace, problems with security, compliance, and cost begin to pop up. Learn more about the mobile takeover and find a solution that tackles these challenges.
Posted: 18 May 2016 | Published: 29 Apr 2016

VMware

Enterprise Mobility Management
sponsored by IBM MaaS360
WHITE PAPER: 20% of CIOs reported that their organizations do not have a mobile technology strategy. In order to survive in the mobile centric world, a nuanced strategy is in order. See how enterprise mobility management has evolved over the past two decades and how to ensure that your organization doesn't fall behind.
Posted: 18 May 2016 | Published: 31 Mar 2016

IBM MaaS360

Six steps to control the uncontrollable
sponsored by Microsoft
WHITE PAPER: Your employees need to be productive where and when they want to be. If you don't provide ways for them to accomplish this, they'll do it themselves. So how sure are you that you're in full control of your company? Explore six key focus areas to managing your enterprise's mobility and empowering your employees while ensuring security.
Posted: 18 May 2016 | Published: 04 May 2016

Microsoft

Controlling the uncontrollable
sponsored by Microsoft
WHITE PAPER: 29% of workers use three or more devices, work from many locations, and use many apps, and this number is growing. The problem is enabling employees without compromising security throughout the enterprise. Read on to learn about an enterprise mobile management solution that will make the process easier than you may realize.
Posted: 18 May 2016 | Published: 11 May 2016

Microsoft

Benchmark Survey: State of Localization for Web and Mobile Apps
sponsored by Transifex
WHITE PAPER: Today's customers expect your Web and mobile apps to be localized to fit their native language and culture. Access survey results to learn the biggest benefits and challenges of app localization. Discover how you can manage translation quality and consistency across your mobile and Web apps.
Posted: 11 May 2016 | Published: 31 Dec 2014


Microsoft Office 365 Case Study: AIA Group
sponsored by Microsoft
WHITE PAPER: In this brief case study, you'll learn how AIA Group empowered its business with Microsoft Office 365. Discover cloud-based business services that support the modern workplace, drive connected teamwork, and boost customer service.
Posted: 04 May 2016 | Published: 04 May 2016

Microsoft

BYOD Mobile Device Management
sponsored by IBM
WHITE PAPER: Discover a management solution that can streamline access, compliance, and protection for BYOD from a single screen. Learn how to provision, protect and manage your devices easily; configure email, calendar, contacts, Wi-Fi and VPN profiles to quickly onboard users; set security policies and enforce them with automated compliance actions; and more.
Posted: 16 Jun 2016 | Published: 31 Dec 2015

IBM
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