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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 247 Matches Previous Page  |  Next Page
Leverage Mobile Video Streaming to Deliver Support Personnel
sponsored by Citrix GoToAssit SeeIt
WHITE PAPER: In this white paper, you will learn how to leverage the video capabilities present in mobile devices to deliver customer services and deploy support personnel faster than ever before. Access this paper to deliver less downtime, faster time-to-issue resolution, and reduced service and support costs.
Posted: 24 Nov 2015 | Published: 31 Jul 2015

Citrix GoToAssit SeeIt

Camera Streaming Takes the "Hard" Out of Remote Hardware Support
sponsored by Citrix GoToAssit SeeIt
WHITE PAPER: In this white paper, you will learn how to expand your support reach using live camera streaming. Read on to get an exclusive look at 5 mobile streaming use cases and open up opportunities for improved customer service and new lines of business.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Citrix GoToAssit SeeIt

A Digital Upgrade Hits the Campus: Meet User Expectations and Achieve Growth
sponsored by Unit4
WHITE PAPER: This detailed resource discusses an enterprise system that replaces legacy information systems to help you meet growth aspirations. See how this management system, integrated with ERP, can help you meet your user expectations and increase ROI.
Posted: 24 Nov 2015 | Published: 24 Nov 2015


7 ways the mobile consumer changes everything
sponsored by Bazaarvoice
WHITE PAPER: Discover how this new mobile customer is changing the retail landscape in this white paper. Download now to get 7 tips to help you attract and keep the mobile focused consumers.
Posted: 23 Nov 2015 | Published: 23 Nov 2015


WEDI: The Consumer-Driven Mobile-First Healthcare of Tomorrow
sponsored by IBM
WHITE PAPER: This guide illustrates how trends in consumerization and technology are transforming healthcare, and outline key challenges and opportunities on the road ahead. Read on to learn more about the consumer-driven mobile-first strategies of tomorrow.
Posted: 23 Nov 2015 | Published: 29 Oct 2015


A Smarter Process Approach to Accelerating Customer Engagements with Mobile and Social
sponsored by IBM
WHITE PAPER: The personalization phenomenon is reshaping customer service as we knew it. Explore this resource and uncover customer-centric strategies that deliver top-line growth, starting with your business processes.
Posted: 20 Nov 2015 | Published: 20 Nov 2015


Mobile Apps: An Effective Rx for the Pharmaceutical Industry
sponsored by Red Hat
WHITE PAPER: In this white paper, you will learn about several mobile app platforms that can speed app development and centralize your security management. Using the pharmaceutical industry as a use case, read on to key into 6 considerations for mobilizing your business.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Red Hat

The Internet of Things: Harnessing the Power of an Ever-Connected Enterprise
sponsored by Panasonic
WHITE PAPER: This report examines which industries are set to gain the most from IoT in the next year and provides instruction for business leaders to foster an ever-connected enterprise landscape. Access this report to accelerate your business mobility using IoT and M2M technologies.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Survival of the Fittest: Assessing the New Landscape of Enterprise Mobile Devices
sponsored by Panasonic
WHITE PAPER: In this white paper you will learn about the continued importance of specialized mobile hardware for certain industry verticals. Read on to discover how these rugged devices are evolving to keep pace with consumer user interfaces and application usability.
Posted: 17 Nov 2015 | Published: 31 Jul 2015


Improve Organizational Security with End-to-End Mobile Protection
sponsored by MXN Corporation
WHITE PAPER: In this brief white paper, you will learn about a mobile operating system with built in end-to-end security that will transform your enterprise mobility. Learn how to prevent unauthorized access to your networks without the need for Network Access Control (NAC) software.
Posted: 16 Nov 2015 | Published: 31 Jul 2013

MXN Corporation

Streaming Analytics and the Internet of Things
sponsored by TIBCO Software Inc.
WHITE PAPER: This white paper discusses the data being generated from user devices, and the benefits and challenges the IoT brings. Discover a suite of capabilities with the potential to cut through the complications of the IoT.
Posted: 13 Nov 2015 | Published: 27 May 2015

TIBCO Software Inc.

A Brief Guide on Using Enterprise Mobile Apps: 8 Considerations
sponsored by Good Technology
WHITE PAPER: In this MDM guide, you will key into 8 considerations for developing and deploying mobile business apps. Read on now to gain insight into the best mobile management strategies for MAM, CRM, and more.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Good Technology

Why Good Apps Are Not Good Enough
sponsored by IBM
WHITE PAPER: What separates a good app from a great one isn't subjective, it's science. Access Forrester-backed research to find out what goes into a great app, and how they increase revenue, reduce cost, and engage customers exponentially more than their good counterparts.
Posted: 12 Nov 2015 | Published: 30 Oct 2015


Put Affordable, Superior-Class Mobility into Play: An Infographic
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this enterprise mobility infographic, you will learn how to mobilize your employees to accelerate workforce productivity and benefit from increased customer engagement. Learn how to create opportunities for increased revenue, and accommodate your mobile business deployments with high-speed WLAN and wireless network architectures.
Posted: 12 Nov 2015 | Published: 12 Nov 2015

Cisco Systems, Inc.

An Essential Deployment Guide for Cisco Mobility Express Wireless Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this guide, you will learn how to deploy a software-based controller for Cisco Mobility Express's wireless network, delivering a low cost, and feature rich Wi-Fi architecture with enterprise level WLAN capability. Read on to key into the essentials of managing all advanced settings for this network.
Posted: 12 Nov 2015 | Published: 30 Sep 2015

Cisco Systems, Inc.

The Technology Trends Set to Reshape your Business and Data Center Design
sponsored by IBM
WHITE PAPER: In this white paper, you will discover the data center implications of cloud computing, mobile technologies, social collaboration, and business analytics. Read on to build a flexible data center strategy enabled by predictive analytics for your business.
Posted: 12 Nov 2015 | Published: 31 Dec 2013


How to Ensure Success of Your Mobile App Development Projects
sponsored by IBM
WHITE PAPER: In this report, you will learn the best practices for successful mobile application development. Read on to make your mobile project shine with a checklist of project guidelines, as well as advice on how to enable flexible mobile app development platforms with cloud.
Posted: 11 Nov 2015 | Published: 11 Nov 2015


Magic Quadrant for Mobile Application Development Platforms
sponsored by IBM
WHITE PAPER: Access this analyst report to determine which mobile app development platform (MADP) vendor is right for your organization's IT developers, architects and mobile development leaders.
Posted: 10 Nov 2015 | Published: 21 Sep 2015


As Technology Transforms Financial Services, Who Will Triumph?
sponsored by SAP
WHITE PAPER: This e-book highlights several crucial discussions on the future of financial services organizations. Read on to learn how the Internet of Things (IoT) is impacting banking, as well as how to deliver real-time service and accommodate consumer mobility.
Posted: 06 Nov 2015 | Published: 06 Nov 2015


Accelerate Your Transformation into a Mobile Enterprise with Cloud Computing
sponsored by IBM
WHITE PAPER: This white paper will examine why becoming a mobile enterprise may be the best choice for your organization, how cloud can help you accelerate your transformation into a mobile enterprise, and the important things to consider when designing a mobile enterprise. Read on to learn more.
Posted: 05 Nov 2015 | Published: 30 Sep 2015


The State of Digital Downloads 2015: Consumer Perceptions. Behaviors, and Downloading Preferences
sponsored by Limelight Networks, Inc.
WHITE PAPER: In this report, examine the results of a 2015 survey about consumer perceptions and behaviors towards digital content. Understand your customer's preferences on how to download and consume it, as well as their relationship with electronics.
Posted: 03 Nov 2015 | Published: 29 May 2015

Limelight Networks, Inc.

The State of the User Experience: What Baby Boomers and Millennials Expect from Digital Content
sponsored by Limelight Networks, Inc.
WHITE PAPER: Access this survey report to examine consumer perceptions and behaviors around digital content. You'll learn what's changed since 2014 and discover what users expect from their online experiences to ensure that your organization's digital content can meet user's expectations.
Posted: 03 Nov 2015 | Published: 30 Oct 2015

Limelight Networks, Inc.

The 2015 Mobile Workforce Report for the Middle East and Africa
sponsored by Dimension Data
WHITE PAPER: In this global report, you will address the IT and security challenges that introducing a mobile workforce presents. Focusing on the Middle East and Africa, learn how organizations in these geographies are driving end-user computing growth, as well as get an insider's look at enterprise mobile app trends for 2016.
Posted: 03 Nov 2015 | Published: 03 Nov 2015

Dimension Data

Optimize Your Business with an Enterprise Video Platform (EVP)
sponsored by VBrick
WHITE PAPER: In this white paper, you will compare your outdated webcasting services to modern, next-generation enterprise video platforms (EVP). Discover the benefits of EVPs like workflows for self-service webcasting, and more.
Posted: 02 Nov 2015 | Published: 02 Nov 2015


Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

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