Mobile CRM

WHITE PAPER: Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail.

Posted: 26 Apr 2012 | Published: 26 Apr 2012

WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

WHITE PAPER: In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.

Posted: 29 Mar 2012 | Published: 29 Mar 2012

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 28 Mar 2012

WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

WHITE PAPER: Mobile applications and devices have galvanized the retail industry. Read this white paper to learn about the business challenges, opportunities, organizational inhibitors, and technology enablers for retail industry mobility. Find recommendations for keeping the consumer at the center of your mobile strategy.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

WHITE PAPER: In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage.

Posted: 22 Mar 2012 | Published: 22 Mar 2012

WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits.

Posted: 22 Mar 2012 | Published: 22 Mar 2012

WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.

Posted: 20 Mar 2012 | Published: 20 Mar 2012

WHITE PAPER: Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.

Posted: 26 Oct 2011 | Published: 26 Oct 2011

WHITE PAPER: The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: The last two years have been, without a doubt a renaissance era, in mobile games. Driven by the iconic iPhone and its complementing App Store, developers great and small are reaping the rewards of heightened interest in the platform.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The smartphone has transformed communication between mobile workers and their offices but at a cost.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: This Aberdeen Analyst Insight highlights the challenges to come, and brings focus to issues that organizations need to consider in order to successfully deploy mobile analytics to their front line. Learn how mobile BI capabilities can enhance your employees timely decisions by making real-time information readily available.

Posted: 31 Aug 2011 | Published: 31 Aug 2011

WHITE PAPER: The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.

Posted: 01 Apr 2010 | Published: 01 Apr 2010

WHITE PAPER: This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.

Posted: 25 Jan 2010 | Published: 25 Jan 2010

WHITE PAPER: Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.

Posted: 04 Nov 2008 | Published: 04 Nov 2008

WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

Posted: 19 Sep 2008 | Published: 19 Sep 2008