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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 210 Matches Previous Page  |  Next Page
The New BYOD: Best Practices for a Productive BYOD Program
sponsored by VMware
WHITE PAPER: This white paper demonstrates how to leverage BYOD as a tool to drive mobile accessibility in your business. Read on now to outlines the basic measures taken to boost productivity, and how to transition from corporate-owned devices to a BYOD-centric workplace.
Posted: 08 Oct 2015 | Published: 08 Oct 2015


BYOD Done Right Is a Win-Win for Workforce Mobility
sponsored by VMware
WHITE PAPER: In this paper, you will discover why a bring-your-own-device (BYOD) approach to workforce mobility can be a compromise-free approach. Access this white paper now to read about the particulars of workforce mobility demands.
Posted: 07 Oct 2015 | Published: 07 Oct 2015


2015 State of the Connected Patient
sponsored by
WHITE PAPER: According to the '2015 State of the Connected Patient' report, modern technology plays a crucial role in addressing the challenge of delivering preventative care. Download this report to gain insight on trends impacting the state of patient care in the United States; how patients currently connect with providers; and more.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Introducing Salesforce Health Cloud: 3 Core Advantages
sponsored by
WHITE PAPER: The shift to patient-centric relationship management has begun, and Salesforce is leading the way with Health Cloud. This e-book shows you how to tap into the power of the cloud, social, and mobile to make the move to 1-to-1 care.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

How To Budget For Workforce And Customer-Facing Technologies In 2015 And Beyond
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: This Forrester report can help you benchmark your organization against your peers as you work with business partners to develop and implement technology strategies that drive business results for your company. I&O leaders won't want to miss learning about 5 key priorities for contributing to business success.
Posted: 06 Oct 2015 | Published: 05 Jan 2015

Dell, Inc. and IntelĀ®

Happy, Loyal Guests at Hyatt Regency Santa Clara
sponsored by Cisco Systems, Inc.
WHITE PAPER: Catering to tech-savvy guests, Hyatt Regency Santa Clara provided the perfect setting to create the digital hotel of the future. With Cisco Connected Mobile Experiences, the hotel improved guest satisfaction and increased revenue through repeat stays and longer dwell time in its restaurant and bar.
Posted: 05 Oct 2015 | Published: 05 Oct 2015

Cisco Systems, Inc.

Turning Social Sentiment into Opportunity
sponsored by Microsoft
WHITE PAPER: This humorous white paper explores social listening for marketing. Discover how quantifiable metrics reveal the ways your products, promotions, and marketing messages are resonating with your target audiences.
Posted: 02 Oct 2015 | Published: 02 Oct 2015


Track the User Experience of your Mobile Apps
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper presents a fast, easy method to measure and monitor the user experience in a truly meaningful way: from the user's perspective. Access and discover six metrics this strategy takes into account as you ensure optimal app performance.
Posted: 02 Oct 2015 | Published: 27 Feb 2015

Hewlett-Packard Company

Mobile Apps: Measure, Focus, Improve
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn why the "mobile moment" - that instant when users first determine their love or hatred for your mobile app - dictates the success of your application and ultimately your business. Discover facts backed by Forrester Research that will help you tame the complexities of user experience measurements.
Posted: 01 Oct 2015 | Published: 01 Oct 2015

Hewlett-Packard Company

How the Cloud can Drive up Customer Engagement and Let Staff work more Flexibly
sponsored by IP Solutions
WHITE PAPER: In this white paper, you'll learn how the cloud can bring the contact center to your employees and let customers choose when, how and where they want to contact you. Find out how it also allows you to acquire new technologies and channels.
Posted: 30 Sep 2015 | Published: 30 Sep 2015

IP Solutions

Mass Adoption of the Internet of Things Will Create New Opportunities and Challenges for Enterprises
sponsored by Covisint
WHITE PAPER: In this report, top analysts reveal details on the adoption and direction of IoT. Read on and discover how IT leaders can develop successful IoT strategies and deliver value across the enterprise with this technology.
Posted: 30 Sep 2015 | Published: 27 Feb 2015

IDG Whitepaper: Realizing the Untapped Potential of Unified Communication
sponsored by XO Communications
WHITE PAPER: Despite the plethora of features and functionality, according to a recent IDG survey, fewer than one third of respondents called their UC tools excellent or very good. What's preventing employees from having a positive experience? Learn how to drive greater value from UC.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

XO Communications

Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 22 Sep 2015 | Published: 30 Jan 2015

Hewlett-Packard Company

8 Must-Have Features for Your Enterprise Unified Communications
sponsored by Avaya
WHITE PAPER: This white paper highlights 8 key features to consider when evaluating your enterprise communications options. View now to discover why virtualization and resiliency are so critical for today's enterprise-grade UC solutions.
Posted: 22 Sep 2015 | Published: 22 Sep 2015


How to Get (and Stay!) Ahead of the Mobile Consumer with 5 Tips
sponsored by Harte Hanks
WHITE PAPER: This article talks about ways you can keep up with your mobile audience and deliver an optimal customer experience despite disruptions. Get insights on five useful topics ranging from customer data to compelling content.
Posted: 18 Sep 2015 | Published: 12 Aug 2015

Harte Hanks

The Impact of Store Networks and WiFi on Customer Experience
sponsored by Earthlink.
WHITE PAPER: This 2015 research study on mobile customer experience examines the survey of over 100 retailers regarding their readiness in key WAN, wireless, and security initiatives. Read on here to identify the impact of WiFi and associate mobile on retailers.
Posted: 18 Sep 2015 | Published: 18 Sep 2015


EMM Vendor Report Card: How Do Mobility Providers Stack Up?
sponsored by VMware
WHITE PAPER: This white paper highlights the mobility services of one EMM provider that continues to raise the bar in business mobility. Get access to 10 steps to researching and identifying best practices criteria for stacking up EMM vendors' services.
Posted: 17 Sep 2015 | Published: 17 Sep 2015


Empower More Productive Users with EMM and Enterprise Mobility
sponsored by VMware
WHITE PAPER: This white paper will review how current mobility trends (like the expansion of cloud architecture) are affecting EMM. Discover how cloud-enabled EMM can power the productivity of your users and IT, as well as 5 reasons to employ advanced EMM.
Posted: 17 Sep 2015 | Published: 17 Sep 2015


The Mobile Business Imperative: Transforming Your Workplace Environment
sponsored by VMware
WHITE PAPER: This white paper reviews one EMM platform that can deliver flexible mobility to your employees. Access this guide to see what differentiates this platform from the others, with features including a suite of integrated productivity and collaboration apps.
Posted: 14 Sep 2015 | Published: 14 Sep 2015


Reaching More Clients with Video-Enabled UC
sponsored by Zoom Video Communications
WHITE PAPER: In this white paper, John Slater, Partner and Capital Financing Team Leader at Focus Investment Banking, examines how videoconferencing transformed the daily operations at his organization. Read on now to accelerate interaction and business-friendly communications with your clients.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

Zoom Video Communications

Productivity Moments: Easy Approval Processes on Any Device
sponsored by Sitrion
WHITE PAPER: This helpful resource explores 5 smart methods for reducing the burden of daily, inefficient approval processes. Read on to learn how to enable smarter, faster decision-making and optimize employee productivity across your organization.
Posted: 11 Sep 2015 | Published: 11 Sep 2015


Top 5 Challenges in Modernizing Collaboration Technology
sponsored by Zoom Video Communications
WHITE PAPER: This article highlights the 5 most significant challenges encountered when modernizing collaboration technology. Access this white paper to examine how cloud-based services can help your organization deploy cost-effective and easy-to-use technology and transform the nature of your business.
Posted: 10 Sep 2015 | Published: 10 Sep 2015

Zoom Video Communications

5 Reasons for Sales Teams to Embrace the Power of Analytics
sponsored by
WHITE PAPER: This e-book outlines the top five reasons why analytics is poised to transform sales. Read now for tips on keeping your team ahead when you get critical business data right where sales actually happen.
Posted: 10 Sep 2015 | Published: 10 Sep 2015

Webcast Best Practices: The Keys to Wowing Your Audience
sponsored by Intercall
WHITE PAPER: In this three-part white paper, you will learn the most important best practices for planning, executing, and promoting a webcast in your organization. Read on now to get access to this exclusive guide with an 11-point pre-webcast guidelines checklist and guidance on how to conduct a post-event analysis.
Posted: 10 Sep 2015 | Published: 10 Sep 2015


Why Mobile Performance Matters: U.K. Consumer Analytics
sponsored by Akamai
WHITE PAPER: In this white paper, you will identify key web consumer performance insights in the e-commerce and financial services industries. Access this paper now to see the 2 factors causing consumer dissatisfaction, why mobile users are more active than desktops, and more.
Posted: 10 Sep 2015 | Published: 10 Sep 2015

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