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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 210 Matches Previous Page  |  Next Page
Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecom
sponsored by IBM
WHITE PAPER: This guide highlights the changes CSPs must make in order to develop a deeper understanding of customer preferences. Learn what it takes to improve business processes and increase your use of time-critical big data analytics.
Posted: 03 Sep 2015 | Published: 31 Oct 2013

IBM

PHS Group Polishes Its Service Capabilities with Mobility Solutions
sponsored by IBM
WHITE PAPER: This white paper describes how the building maintenance provider PHS chose a holistic, mobile service that improved company-wide productivity by 5% while simultaneously reducing paper waste and costs. Read on to learn more about how PHS succeeded in finding a mobility service provider.
Posted: 02 Sep 2015 | Published: 31 Mar 2012

IBM

The Unified Communications Guide: 6 Ways to Boosting Productivity
sponsored by ThinkingPhones
WHITE PAPER: This white paper highlights 6 key advantages stemming from employing the cloud in your enterprise unified communications (UC). Read on here to see why the cloud isn't just a fad, and can deliver you the following advantages.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

The Strategic Impact of Mobile Transformation on Business Value
sponsored by VMware, Inc.
WHITE PAPER: Mobile is not just a device, but a new way of working. This research report reveals the three major themes revealed to be critical for success in mobile transformation, discovered by a recent mobile computing survey of over 500 organizations across the education, healthcare, high tech, and retail sectors.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

VMware, Inc.

Mobility Applications: Improve Your Customer Experience and Contact Center
sponsored by Genesys
WHITE PAPER: This helpful resource reveals why now is the perfect time for contact centers to embrace the mobile channel. Read on to uncover specific strategies for organizations ready to improve contact centers' operational efficiency, customer engagement, and brand loyalty through mobile apps.
Posted: 26 Aug 2015 | Published: 31 Dec 2014

Genesys

Six Ways IT Will Move from the Back Office to the Boardroom
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights the 6 dynamic ways IT is transforming its role from back office support to front and center in the boardroom. Read on to catch the 6 newest enterprise IT trends.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Polycom, Inc.

6 Steps to Creating a Highly Collaborative Video Culture
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights the 6 most important practices when creating a highly collaborative video culture in your business. Read on here to access these important steps in driving maximum communication and collaboration.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Polycom, Inc.

Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: This guide features a real-life example of how one organization gained meaningful business insights by leveraging customer experience management with machine data. Learn how to create these insights and help your business grow revenue by improving user engagement.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Splunk

UC&C Brought to the 21st Century: Video Collaboration Goes Mobile
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights one industry-leading videoconferencing platform solution, offering panoramic room view, presence, and an intuitive interface. Read on to find out how to drive real-time collaboration in your organization.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.

Strategic Mobility: Boosting Operational Productivity For Oil and Gas
sponsored by Red Hat
WHITE PAPER: In this white paper, you will learn about the opportunities for mobile initiatives to drive efficiencies across asset and workforce management. Read on to learn how to strategically mobilize gas and oil.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Red Hat

UC&C Is Revolutionizing IT: How Can You Be a Part of It?
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper explains how to implement UC&C upgrades, maximize productivity and leverage real-time applications. Read on to learn how to transform your enterprise with BYOD and UC&C.
Posted: 19 Aug 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization
sponsored by Workday
WHITE PAPER: This resource explores how mobile and analytic technologies are transforming outdated human capital management processes, enabling them to support the digital organization. Read on to learn how workforce analytics technologies can empower your organization to meet current and future business challenges.
Posted: 18 Aug 2015 | Published: 13 Nov 2014

Workday

Vendor Comparison: Selecting the Communications Technologies
sponsored by Polycom, Inc.
WHITE PAPER: This white paper serves a guide in selecting the right unified communications technologies for your business, and outlines several conference room-ready sound stations and telephones to fit your organization.
Posted: 17 Aug 2015 | Published: 24 Apr 2015

Polycom, Inc.

Selecting Strategic Unified Communications Approaches
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper serves as a guide for selecting the right unified communications approached for your business, and UC&C strategies to maximize on your ROI. Read on to view this portfolio of UC features.
Posted: 14 Aug 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

How to Boost Global Collaboration in the Age of MDM
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper reviews a prominent global collaboration platform, and focuses on how UC services can boost the productivity of your enterprise.
Posted: 14 Aug 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Financial MDM: Bringing Secure BYOD to You
sponsored by IBM
WHITE PAPER: This white paper examines the growth of bring your own device (BYOD) culture in financial services, and outlines the host of security challenges IT finance departments face when implementing MDM. Click through to address your financial mobility concerns with a cloud-based solution.
Posted: 13 Aug 2015 | Published: 31 Dec 2014

IBM

Manufacturing Goes Mobile: Highlights in MDM and Application Security
sponsored by IBM
WHITE PAPER: This white paper surveys the use of mobile device management (MDM) in the manufacturing industry. Read on to learn how you can leverage MDM to improve operational efficiency and bottom-line benefits.
Posted: 12 Aug 2015 | Published: 31 Dec 2014

IBM

App Refactoring Update: Who's New to the Landscape?
sponsored by StarMobile
WHITE PAPER: In this e-guide, Gabe Knuth surveys the current app refactoring market, and examines how one company figures into the big picture. Click here to read on about app refactoring services today.
Posted: 12 Aug 2015 | Published: 12 Aug 2015

StarMobile

Healthcare's Now in the Cloud with MDM
sponsored by IBM
WHITE PAPER: This white paper outlines the risks associated with incorporating MDM in hospital environments, and examines an MDM solution specific unto healthcare organizations.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

IBM

Mobilize Your Virtual Enterprise Applications with 4 Steps
sponsored by StarMobile
WHITE PAPER: Learn how next-generation remote computing protocols accelerate your company's application mobilization and improve user experience. Continue reading to access advice on implementing successful enterprise mobilization.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

StarMobile

EEMM Strategy and Vendor Comparison: Who Makes the Grade?
sponsored by IBM
WHITE PAPER: Access this white paper to examine EMM and MDM vendors, and determine which products are most appropriate your enterprise needs.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

IBM

Cloud-Based MDM Makes the Grade in Education
sponsored by IBM
WHITE PAPER: Colleges and K-12 school districts across the country are embracing mobility in education. This white paper examines several smart mobile and app management cloud-based practices that give schools and educational institutions the tools they need to set their students up for success in the new Mobile Age.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

IBM

Bolstering Network Security in a BYOD World
sponsored by VSS Monitoring
WHITE PAPER: As the world becomes more interconnected, the line between personal and professional continues to blur. This white paper examines a monitoring platform that will enable you to comprehensively view all network traffic to your organization's security toolset. Read on to learn how you can optimize your network for increased BYOB mobile traffic.
Posted: 05 Aug 2015 | Published: 31 Dec 2014

VSS Monitoring

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Previously separate OS versions are converging onto a unified platform. Download the easy-to-digest infographic for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates...and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

How to Secure Your Ecosystem of Cloud-Based Apps
sponsored by MobileIron
WHITE PAPER: Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron
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