Mobile CRM

WHITE PAPER: You need to empower workers to seamlessly engage in the conversations and relationships that your business depend on with technology, processes, and network optimization. Read on to learn how to enable the "anytime worker" to thrive.

Posted: 13 Jun 2013 | Published: 13 Jun 2013

WHITE PAPER: In this expert analysis provided by Harvard Business Review, explore how mobile 2.0 is changing the way business is done, and how you can leverage mobile access to get the right data to the right people at the right time. Read on to make the most of mobile today.

Posted: 11 Jun 2013 | Published: 11 Jun 2013

WHITE PAPER: In this white paper, explore how to understand consumer behavior and predict future actions through the right analytical strategies and tools. Discover how to leverage multi-channel communication with customers to improve customer experience, drive loyalty, and improve revenue.

Posted: 11 Jun 2013 | Published: 31 Jan 2013

WHITE PAPER: In this resource, discover all you need to know about embracing mobility and leveraging mobile tools in order to embark on a successful path to customer engagement. Learn how to break down the barriers of traditional customer relationships so you can optimize the entire mobile commerce cycle, from customer awareness to transaction to follow-up.

Posted: 10 Jun 2013 | Published: 10 Jun 2013

WHITE PAPER: Every day, businesses experience an influx of information flow into their corporations, giving them the opportunity to make smarter decisions. CIOs are forced to deal with growing frustrations and questions as a result of the information.

Posted: 06 Jun 2013 | Published: 06 Jun 2013

WHITE PAPER: Cheney Brothers, a food service distributor, was using a standalone GPS locator and manually collecting location information for their deliveries. But they soon found that this system was unreliable, and chose to adopt a new mobile device management (MDM) solution. Did it work? Read on to find out.

Posted: 05 Jun 2013 | Published: 05 Jun 2013

WHITE PAPER: This resource explores how mobile technology is impacting enterprise resource planning (ERP) systems and how mobility adds value to the business. Inside, find guidance for planning and extending mobility throughout your business and workforce.

Posted: 04 Jun 2013 | Published: 31 Jan 2013

WHITE PAPER: New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.

Posted: 17 May 2013 | Published: 31 Jul 2012

WHITE PAPER: To meet customer's growing expectations, smart businesses are focusing on integrating customer engagement apps into their existing systems. This in-depth Forrester report explores how major global companies are approaching this integration and what your peers are doing to surpass customer expectations.

Posted: 17 May 2013 | Published: 30 Apr 2013

WHITE PAPER: This comprehensive white paper explores the state of customer-business interaction today, and outlines the capabilities and features of a "customer communication hub" – a way to unify customer interaction across a variety of modern channels, including social media and mobile.

Posted: 06 May 2013 | Published: 31 Dec 2012

WHITE PAPER: This white paper introduces a mobile customer relationship management technology that gives your sales team access to account, lead, opportunity, and customer information on any device, at any time. Read on to learn how this technology enables a more efficient, productive sales force and can provide your company with a multitude of benefits.

Posted: 02 May 2013 | Published: 31 Dec 2012

WHITE PAPER: This resource offers key information IT professionals can use to set their plans for mobility on the right track. Read on to discover the 3 phases to mobilizing a business, the functions of Enterprise Mobility Management, and a Mobile Management needs checklist.

Posted: 23 Apr 2013 | Published: 31 Mar 2013

WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.

Posted: 16 Apr 2013 | Published: 16 Apr 2013

WHITE PAPER: In the financial services industry, improving decision making will help you achieve a competitive advantage and the way to do this is through analytics and the ability to exploit big data. Access this white paper to learn the strengths and weaknesses of cloud computing, security, and mobility. And examine expert tips to leveraging big data.

Posted: 10 Apr 2013 | Published: 10 Apr 2013

WHITE PAPER: This exclusive resource explores the challenges the travel and transportation industry are coming across in today's climate. Read on to learn the four pillars of technology- cloud, social business, big data and analytics, and mobility- and examine the importance of a competitive big data and analytics strategy.

Posted: 09 Apr 2013 | Published: 09 Apr 2013

WHITE PAPER: Enterprise mobility can do wonders for businesses, but not all organizations are ready to make the mobile jump. Read this white paper and learn how to prepare your business for mobility and reap all the benefits it provides.

Posted: 03 Apr 2013 | Published: 03 Apr 2013

WHITE PAPER: This resource offers five key trends that are reshaping customer experience management. Discover how successfully tap into these trends will give you the competitive advantage over those who fail to adapt to this rapid change.

Posted: 21 Mar 2013 | Published: 21 Mar 2013

WHITE PAPER: In this white paper,  uncover five myths about Windows application development and how your company can go mobile relatively painlessly.

Posted: 11 Mar 2013 | Published: 11 Mar 2013

WHITE PAPER: This informative white paper offers a three-part series of advice on building and deploying mobile BI apps from consultants and IT managers who have already been through the process. It discusses what you need to do to provide fast mobile BI performance among other helpful tips.

Posted: 26 Feb 2013 | Published: 26 Feb 2013

WHITE PAPER: This white paper discusses the necessary role of adaptive case management in enabling a more responsive, flexible, and effective customer engagement in an era when the rising power of the individual demands a new architecture of engagement for customers and employees alike.

Posted: 22 Feb 2013 | Published: 22 Feb 2013

WHITE PAPER: Discover how Anaheim was able to make a vision of mobilizing government services a reality in this white paper. Learn the steps they took and solutions that helped them make the city government more transparent and accessible than ever before.

Posted: 08 Feb 2013 | Published: 31 Dec 2012

WHITE PAPER: In the financial services industry, improving decision making will help you achieve a competitive advantage and the way to do this is through analytics and the ability to exploit big data.Access this white paper to learn the strengths and weaknesses of cloud computing, security, and mobility. And examine expert tips to leveraging big data.

Posted: 28 Jan 2013 | Published: 30 Sep 2012

WHITE PAPER: More and more information hidden in big data lies beyond a retailer's information management assets- residing in social data, customer data, market data and supplier data. Access this exclusive resource to discover how to tap into these valuable insights.

Posted: 28 Jan 2013 | Published: 30 Sep 2012

WHITE PAPER: This exclusive resource explores the challenges the travel and transportation industry are coming across in today's climate. Read on to learn the four pillars of technology- cloud, social business, big data and analytics, and mobility- and examine the importance of a competitive big data and analytics strategy.

Posted: 24 Jan 2013 | Published: 30 Sep 2012

WHITE PAPER: This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.

Posted: 04 Apr 2013 | Published: 31 Dec 2011