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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 202 Matches Previous Page  |  Next Page
APIs and Mobile: Creating an Integrated Physical-Digital Consumer Experience
sponsored by TIBCO Software Inc.
WHITE PAPER: Learn how retailers are leveraging APIs to improve mobile strategies and enhance consumer engagement. Discover how APIs make your digital assets consumable in any sort of app across a variety of platforms, allowing you to improve customer experiences without sacrificing security for sensitive data.
Posted: 02 Dec 2016 | Published: 03 Oct 2016

TIBCO Software Inc.

Your Guide to Digital Experience Monitoring: Is It Right For Your Business?
sponsored by Catchpoint Systems Inc.
WHITE PAPER: With the use of IoT technologies spreading, now is a good time to decide if digital experience monitoring (DEM) is right for your business. Learn some DEM strategies like 50 important stats to understand how you can optimize mobile performance, tips for choosing the right comprehensive social monitoring strategy, and more.
Posted: 22 Nov 2016 | Published: 22 Nov 2016

Catchpoint Systems Inc.

Effective Mobile Customer Engagement Report 2016
sponsored by BoldChat - LogMeIn
WHITE PAPER: 85% of consumers are unlikely to do repeat business with a brand following a bad mobile experience. Access this report to learn why you need to treat your mobile experience as more than an extension of your current customer engagement strategy and how to effectively manage your mobile engagement.
Posted: 21 Nov 2016 | Published: 21 Nov 2016

BoldChat - LogMeIn

API Management Platforms: Seamless Integration between Physical and Digital Worlds
sponsored by TIBCO Software Inc.
WHITE PAPER: Explore how an API management platform provides seamless integration across multiple channels and ensures easy communication between your company and its employees, customers, and partners. Find out how retail companies like Coca Cola have already started to leverage APIs to change the transaction experience and boost customer relations.
Posted: 16 Nov 2016 | Published: 22 Sep 2015

TIBCO Software Inc.

The Internet of Things: Marketing's Opportunities and Challenges
sponsored by SAS
WHITE PAPER: Learn about a software which provides the framework for you to implement IoT event-based marketing in this white paper. Find out how you can combine real-time predictive analytics with a rules engine to address business factors like marketing considerations and contact policies by clicking inside.
Posted: 11 Nov 2016 | Published: 11 Nov 2016

SAS

How Utilities Have Used Machine Learning and The Internet of Things
sponsored by SAS
WHITE PAPER: In this resource, read about how 200 North American utility providers have leveraged IoT and machine learning, and use their successes and failures to help you get the most out of this new technology.
Posted: 11 Nov 2016 | Published: 30 Apr 2016

SAS

How CPQ Software Can Empower Your Sales Team
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Two-thirds of a sales rep's time is spent performing administrative tasks. The amount of time this takes is hurting their chances to make sales. Configure, price, and quote (CPQ) software exists to automate these tasks. Access this white paper to learn more about the capabilities CPQ has to offer your sales team.
Posted: 10 Nov 2016 | Published: 10 Nov 2016

Oracle Corporation UK Ltd

Mobile Security and Risk Review
sponsored by MobileIron
WHITE PAPER: Uncover an in-depth look into the modern threat landscape of mobile security, where it has come from and where it is going. Discover how new threats have emerged on the scene, what tactics they are using, and how to effectively counter them.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

MobileIron

Full-Featured Mobile CRM at your Fingertips
sponsored by Infor
WHITE PAPER: Mobile CRM tools should help put detailed customer information at your fingertips and enable you to perform key actions quickly. Discover features and functions that make these goals a reality when you access key customer information from your mobile device.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

Infor

Why Mobile is the Moneymaker
sponsored by Akamai
WHITE PAPER: AkamaiDelivering the expected mobile experience to users has never been more important, because of the moneymaking capabilities of mobile technology. This infographic highlights one mobile performance tool that can optimize sites for any device, anywhere. Learn about this tool and the profitability of the mobile space now.
Posted: 27 Oct 2016 | Published: 31 Aug 2016

Akamai

Zebra ISV Spotlight: Expedite Mobile Manufacturing Initiatives
sponsored by CraveInfoTech
WHITE PAPER: As modern manufacturing organizations go global, mobile applications will become increasingly critical to your business processes. Learn how to integrate mobile enterprise asset management, logistics, warehouse management, asset tracking and workforce optimization with your current SAP ERP solutions including SAP S/4HANA, SAP ECC, SAP Business One.
Posted: 26 Oct 2016 | Published: 30 Jun 2016

CraveInfoTech

Accelerate Your Mobile App Implementation To Improve Field Workforce Productivity
sponsored by CraveInfoTech
WHITE PAPER: Mobile apps are the key to future-proofing your organization. Access this white paper to learn how mobile apps are taking center stage when it comes to your business operations. Discover how mobility will improve the quality and safety of field work, speed up processes, manage inventory, and more.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

CraveInfoTech

Embrace Enterprise Mobility
sponsored by Lenovo
WHITE PAPER: Why are so many companies embracing enterprise mobility? This white paper discusses the benefits of the enterprise mobility, key steps to securing the mobile enterprise and a mobile device that drives results.
Posted: 24 Oct 2016 | Published: 31 Aug 2016

Lenovo

Gain a Competitive Advantage Through Today's Advanced Technologies
sponsored by Lenovo
WHITE PAPER: This white paper details how to successfully implement today's advanced technologies, like cloud and mobility, so you can gain a competitive advantage over your rivals.
Posted: 24 Oct 2016 | Published: 31 Aug 2016

Lenovo

How Process Manufacturers Can Prepare for the Factory of the Future
sponsored by Infor
WHITE PAPER: We're about to go through a fourth industrial revolution, but what does that mean for the future of process manufacturing and the factory of the future? Discover the 5 IT forces driving modernization, the 5 technologies the future is being founded on, and more.
Posted: 18 Oct 2016 | Published: 30 Sep 2016

Infor

Baking and the Digital Revolution: Meeting the New Customer Expectation
sponsored by Magenic
WHITE PAPER: Banking is undergoing a digital revolution, due largely to mobile capabilities, in order to keep pace with customer expectations. Discover which services your customers expect to be handled digitally or in-person, and how to deliver the speed and agility they demand without stretching yourself too thin.
Posted: 06 Oct 2016 | Published: 30 Sep 2016

Magenic

Improve Web Performance and Meet End-User Expectations
sponsored by Akamai
WHITE PAPER: When one second means the difference between a 56% increase in bounce rate or a 27% increase in conversion rate, you can't afford to have low web performance. Learn about the three essentials of web performance: scale, performance, and intelligence, and the role each plays into delivering the best possible web performance.
Posted: 10 Aug 2016 | Published: 30 Oct 2015

Akamai

Building High-Performance Mobile Experiences
sponsored by Akamai
WHITE PAPER: What constitutes great mobile performance? How can you tell where your app falls in regards to performance quality? This Forrester report explores the problem areas concerning mobile performance and gives guidance when it comes to issues of quality.
Posted: 09 Aug 2016 | Published: 18 Nov 2015

Akamai

How to optimize APIs, apps and sites to please mobile customers
sponsored by Akamai
WHITE PAPER: While mobility provides amazing opportunities for business growth, the rapid rate of mobile adoption represents unprecedented challenges in mobile delivery. In this e-book, learn about challenges in mobile delivery and how to master them by optimizing for fast APIs, mobile apps, and mobile sites.
Posted: 09 Aug 2016 | Published: 29 Apr 2016

Akamai

The Future of Retail Customer Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: 71% of in-store shoppers who use smartphones say the device is more important than the in-store experience. Uncover the future of retail shopping with 5 key predictions based on current trends and the changing perception of shopping experiences for you to consider.
Posted: 28 Jul 2016 | Published: 28 Jul 2016

[24]7 Customer, Inc.

Digital Marketing 101: The Key to Engagement Marketing
sponsored by Marketo
WHITE PAPER: 48% of consumers start their inquiries on search engines. Discover just what digital marketing means, why you need to take advantage of it and how to properly utilize it to ensure your organization stays relevant and competitive in an increasingly digital world.
Posted: 25 Jul 2016 | Published: 31 Dec 2015

Marketo

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn operations obstacles into opportunities before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM).
Posted: 19 Jul 2016 | Published: 13 Jan 2016

Infor

BYOD Mobile Device Management
sponsored by IBM
WHITE PAPER: Discover a management solution that can streamline access, compliance, and protection for BYOD from a single screen. Learn how to provision, protect and manage your devices easily; configure email, calendar, contacts, Wi-Fi and VPN profiles to quickly onboard users; set security policies and enforce them with automated compliance actions; and more.
Posted: 16 Jun 2016 | Published: 31 Dec 2015

IBM

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya
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