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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
1 - 25 of 195 Matches Previous Page  |  Next Page
How to Write a Mobile Policy Document Employees will Actually Follow
sponsored by BlackBerry
WHITE PAPER: How do you construct a mobile policy that ensures productivity and protection? This white paper is your guide to building a policy document that users will actually follow. End user confusion and empower your enterprise now.
Posted: 23 Jan 2017 | Published: 30 Dec 2016

BlackBerry

How Digital Transformation Drives New Revenue Opportunities
sponsored by Presidio Networked Solutions
WHITE PAPER: Digital transformation asks, How can I use technology to drive better business outcomes? Download now to learn from forward-thinking CIOs how to lay the foundation for a successful digital transformation and drive new revenue opportunities in your enterprise.
Posted: 19 Jan 2017 | Published: 14 Nov 2016

Presidio Networked Solutions

An Enterprise Mobility Management Program That Offers More Than Just Remote Support
sponsored by SOTI Inc.
WHITE PAPER: In this white paper discover a toolkit that can help you manage remote support for your mobile devices and apps. Find key features of this program inside like live two-way chat between IT and users, remote helpdesk training, screen capture to enable proactive investigation of app errors, and more.
Posted: 10 Jan 2017 | Published: 10 Jan 2017

SOTI Inc.

Why RAD is Right for Mobile and Web Front-End Development
sponsored by OutSystems
WHITE PAPER: Discover how to deliver agile, responsive front-end applications with rapid app development (RAD). Read on to meet today's dramatically digital customer journey by upgrading your legacy stacks and mobile app strategy, learning how to overcome the challenges in adopting an open-source stack, and more.
Posted: 05 Jan 2017 | Published: 05 Jan 2017

OutSystems

How Visual Analytics Can Help You Get Fit For The Future of Retail
sponsored by Qlik
WHITE PAPER: Learn how using visual analytics can help your company respond to the 3 shifts currently rocking the retail landscape. Discover how to serve the empowered consumer with personalized offers, improve your agile supply chain, analyze purchase patterns, and more.
Posted: 27 Dec 2016 | Published: 27 Dec 2016

Qlik

The CIO’s Guide to UEM: 10 Critical Decision Points
sponsored by BlackBerry
WHITE PAPER: Based on real-world research input from Fortune 500 companies, and insights from mobility analysts and experts, this guide is designed to help you reimagine your strategy for a new era of mobility.
Posted: 20 Dec 2016 | Published: 30 Oct 2015

BlackBerry

Future Focus: Is Your Enterprise Ready for IoT?
sponsored by BlackBerry
WHITE PAPER: This white paper details the challenges presented by IoT, and how your enterprise mobility management (EMM) strategy must adapt. The possibilities of IoT are endless, but all these endpoints need to be managed securely and effectively.
Posted: 14 Dec 2016 | Published: 25 Jul 2016

BlackBerry

A UEM Checklist for CIOs
sponsored by BlackBerry
WHITE PAPER: This white paper is your starting point for choosing a UEM solution. It's derived from third-party research and best practices. It covers the critical areas you'll need to think through as you arrive at a decision.
Posted: 14 Dec 2016 | Published: 30 Sep 2016

BlackBerry

7 Steps for Delivering Next-Generation Digital Customer Service
sponsored by Genesys
WHITE PAPER: Explore 7 steps to meet your customers' needs by designing a cross-channel CRM experience that is personalized, context-based, and low effort. Learn the benefits of designing a consistent experience, personalizing that experience with contextual information, employing behavioral analytics, and more.
Posted: 09 Dec 2016 | Published: 09 Dec 2016

Genesys

Transforming Customer Experience In The Digital World
sponsored by Genesys
WHITE PAPER: Today, less than 50% of customers are satisfied when switching channels. Learn how to optimize the digital experience in the contact center with a consistent experience for customers.
Posted: 09 Dec 2016 | Published: 09 Dec 2016

Genesys

Three Keys to Success: Preparing Your Mobile Network for 5G
sponsored by Cisco Systems, Inc.
WHITE PAPER: This e-book examines the unsung heroes of 5G adoption and the infrastructure changes you will need to make at three key levels: access (HetNet), transport (xHaul) and core (Mobile Core).
Posted: 06 Dec 2016 | Published: 31 Oct 2016

Cisco Systems, Inc.

Spotlight on On-the-Go Professionals and How IT Adapts to Them
sponsored by Dell, Inc. & Intel®
WHITE PAPER: Learn how to power up mobile professionals' productivity with greater portability by optimizing IT to accommodate the demands of your users. Read on to create the optimum IT experience by kick-starting efficiency with devices that multitask and protect devices with recovery services.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

Dell, Inc. & Intel®

Building a Digital Sales Team to Boost Productivity, Generate Revenue
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Gartner predicts that by 2018 mobile sales productivity tools will help sales reps cut data entry time in half. Access this white paper to learn the advantages of sales apps, how analytics-driven insights can help salespeople, how Global Drinks Partnership grew revenue by 31% in one year, and more.
Posted: 05 Dec 2016 | Published: 05 Dec 2016

Oracle Corporation UK Ltd

Corridor Warrior: How IT Empowers the Future-Ready Workforce
sponsored by Dell, Inc. & Intel®
WHITE PAPER: Is your IT meeting its user requirements? Learn how to implement an end-to-end IT management strategy that encapsulates the needs of the modern, mobile, dynamic workforce. Read on to assess your hardware and software, and ensure your IT supports productivity.
Posted: 05 Dec 2016 | Published: 05 Dec 2016

Dell, Inc. & Intel®

APIs and Mobile: Creating an Integrated Physical-Digital Consumer Experience
sponsored by TIBCO Software Inc.
WHITE PAPER: Learn how retailers are leveraging APIs to improve mobile strategies and enhance consumer engagement. Discover how APIs make your digital assets consumable in any sort of app across a variety of platforms, allowing you to improve customer experiences without sacrificing security for sensitive data.
Posted: 02 Dec 2016 | Published: 03 Oct 2016

TIBCO Software Inc.

Effective Mobile Customer Engagement Report 2016
sponsored by BoldChat - LogMeIn
WHITE PAPER: 85% of consumers are unlikely to do repeat business with a brand following a bad mobile experience. Access this report to learn why you need to treat your mobile experience as more than an extension of your current customer engagement strategy and how to effectively manage your mobile engagement.
Posted: 21 Nov 2016 | Published: 21 Nov 2016

BoldChat - LogMeIn

API Management Platforms: Seamless Integration between Physical and Digital Worlds
sponsored by TIBCO Software Inc.
WHITE PAPER: Explore how an API management platform provides seamless integration across multiple channels and ensures easy communication between your company and its employees, customers, and partners. Find out how retail companies like Coca Cola have already started to leverage APIs to change the transaction experience and boost customer relations.
Posted: 16 Nov 2016 | Published: 22 Sep 2015

TIBCO Software Inc.

The Internet of Things: Marketing's Opportunities and Challenges
sponsored by SAS
WHITE PAPER: Learn about a software which provides the framework for you to implement IoT event-based marketing in this white paper. Find out how you can combine real-time predictive analytics with a rules engine to address business factors like marketing considerations and contact policies by clicking inside.
Posted: 11 Nov 2016 | Published: 11 Nov 2016

SAS

How Utilities Have Used Machine Learning and The Internet of Things
sponsored by SAS
WHITE PAPER: In this resource, read about how 200 North American utility providers have leveraged IoT and machine learning, and use their successes and failures to help you get the most out of this new technology.
Posted: 11 Nov 2016 | Published: 30 Apr 2016

SAS

How CPQ Software Can Empower Your Sales Team
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Two-thirds of a sales rep's time is spent performing administrative tasks. The amount of time this takes is hurting their chances to make sales. Configure, price, and quote (CPQ) software exists to automate these tasks. Access this white paper to learn more about the capabilities CPQ has to offer your sales team.
Posted: 10 Nov 2016 | Published: 10 Nov 2016

Oracle Corporation UK Ltd

Full-Featured Mobile CRM at your Fingertips
sponsored by Infor
WHITE PAPER: Mobile CRM tools should help put detailed customer information at your fingertips and enable you to perform key actions quickly. Discover features and functions that make these goals a reality when you access key customer information from your mobile device.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

Infor

The Future of Retail Customer Experience
sponsored by [24]7
WHITE PAPER: 71% of in-store shoppers who use smartphones say the device is more important than the in-store experience. Uncover the future of retail shopping with 5 key predictions based on current trends and the changing perception of shopping experiences for you to consider.
Posted: 28 Jul 2016 | Published: 28 Jul 2016

[24]7

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn operations obstacles into opportunities before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM).
Posted: 19 Jul 2016 | Published: 13 Jan 2016

Infor

Mobile Security and Risk Review
sponsored by MobileIron
WHITE PAPER: Uncover an in-depth look into the modern threat landscape of mobile security, where it has come from and where it is going. Discover how new threats have emerged on the scene, what tactics they are using, and how to effectively counter them.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

MobileIron

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG
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