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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
1 - 25 of 270 Matches Previous Page  |  Next Page
Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Discover the technology that provides you with automated algorithmic-based IT health and risk calculations. Anticipate the severity of future issues so that you can start resolving them now. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation

ITSM Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
EBOOK: Are manual processes draining productivity—and straining your reputation? Discover how ITSM automation can significantly alleviate your service desk difficulties. Read on to determine key performance indicators that will help you assess, improve, and demonstrate the impact of your automation efforts over time.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

ServiceNow

Top 15 Vendors in Capacity Management Software
sponsored by TeamQuest Corporation
PRESENTATION: This research presentation from a former Forrester research director provides a rundown of the top 15 capacity management vendors today—including HPE, BMC, and TeamQuest—and details what makes the leaders in the space stand out.
Posted: 22 Jul 2016 | Published: 29 Feb 2016

TeamQuest Corporation

Revamping Employee Performance Management for Bimodal IT
sponsored by Gartner
WHITE PAPER: This Gartner report addresses the lag in IT performance management processes, which is making evaluating bimodal IT organizations difficult. Discover the key challenges and recommendations for adopting effective performance measures for IT teams.
Posted: 21 Jul 2016 | Published: 10 Jun 2016

Gartner

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

Analyst Report: 8 Building Blocks to Ensure Successful Digital Transformations
sponsored by Gartner
WHITE PAPER: Discover the 8 essential building blocks of successful digital workplace initiatives in this Gartner report. Find recommendations for everything IT leaders need to enact digital change – from strategic planning to digital workplace technologies to consider.
Posted: 18 Jul 2016 | Published: 27 Feb 2015

Gartner

Gartner Symposium ITXPO
sponsored by Gartner
VIDEO: In this short video, VP distinguished analyst at Gartner, Chris Howard, offers a sneak peek into the agenda for this year's Symposium ITXPO. He breaks down the agenda into three focus areas - technology and information, leadership and business strategies – that will fulfil the multi-year storyline.
Posted: 18 Jul 2016 | Premiered: 01 Jul 2016

Gartner

Virtual Workspace:Finding the Right Workspace Aggregator
sponsored by Matrix42
WHITE PAPER: This feature white paper expands on some of the questions you may still have about finding the right workspace aggregator. It addresses some of the questions you may have about choosing the right workspace aggregator.
Posted: 12 Jul 2016 | Published: 12 Jul 2015

Matrix42

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

An ITIL eBook That Is Not Boring
Your pain-free guide to ITIL and Service Strategy
sponsored by ServiceNow
EBOOK: This feature eBook offers a back to the basics approach to understanding ITIL – how it works, why it's important, and how it can ultimately benefit your IT service delivery process. Download now and follow this blueprint through the 5 stages of ITIL.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Powering Transformation: The IT Revolution is Now
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
CASE STUDY: This case study dives into one system that can help deliver the transparency needed to keep all critical components up and running. View now and see for yourself how this top-down approach to service monitoring can vastly help reduce the amount of downtime, outages, and more that occur in your business.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book
sponsored by ServiceNow
EBOOK: Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting? Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

2016 CIO Agenda: A U.K. and Ireland Perspective
sponsored by Gartner
RESEARCH CONTENT: The 2016 Gartner CIO Survey reveals important differences between 200 U.K. and Ireland CIOs and almost 3000 CIO respondents in 84 countries across major industries. Read on to access key findings about executing on digitalization and e-commerce capabilities. Plus, uncover 4 recommendations to help you make key strategic decisions.
Posted: 11 Jul 2016 | Published: 19 Feb 2016

Gartner

Insights from the front lines of  IT transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This 5 part white paper expands upon the pain points that are forcing IT to adapt, explains how hybrid IT is a vital part of digital transformation, as well as offers strategic insights and advice on the transformation to a hybrid infrastructure.
Posted: 08 Jul 2016 | Published: 01 May 2016

Hewlett Packard Enterprise

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Keeping Track of Your Software Contracts
sponsored by Miro Consulting, Inc.
EGUIDE: In the following e-guide, learn key business practices that will ensure your company is properly sorting through software licensing complexities. Read on to uncover exclusive insights on how to choose the correct software provider while also managing software costs.
Posted: 08 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

Simplify and Cut Costs in Four Steps
sponsored by HPE and Intel®
RESOURCE: Discover four best practices for dealing with IT complexity in this infographic. Learn the steps you need to simplify IT, automate routine tasks, and increase availability and efficiency of your IT resources.
Posted: 29 Jun 2016 | Published: 29 Feb 2016

HPE and Intel®

Adopt Gartner's IT Vendor Management Competency Model to Improve Capability and Accelerate Performance
sponsored by Gartner
WHITE PAPER: In this white paper, Gartner offers a competency model that allows IT vendor management leaders evaluate and create a robust development program. It offers information on the key challenges organizations face, along with recommendations for IT vendor management leaders.
Posted: 28 Jun 2016 | Published: 08 Aug 2015

Gartner

The Gartner Top 10 Recommended IT Cost Optimization Ideas, 2016
sponsored by Gartner
WHITE PAPER: This document highlights the 10 ideas on IT cost optimization Garnter most frequently recommended to CIO's and IT leaders. These foundational recommendations, which if executed well, have proven to reduce costs over time.
Posted: 28 Jun 2016 | Published: 01 Feb 2016

Gartner

Make the Most of Your Data Center: Converge Your IT and Data Centers with HPE Data Center Facilities Strategy Services
sponsored by Hewlett Packard Enterprise
BROCHURE: This informative brochure offers readers insight into managing emerging technologies like cloud and virtualization through a data center facilities strategy service. Read on to see how this service allows you to optimize ongoing operational costs related to space, power, cooling, and more.
Posted: 27 Jun 2016 | Published: 01 Dec 2015

Hewlett Packard Enterprise

How to Use Project Services to Accelerate Infrastructure Transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: When faced with choosing whether to pursue outsourcing transformation services or a project-based approach, this exclusive report can help by providing the information you will need to simplify the decision making process.
Posted: 27 Jun 2016 | Published: 01 Sep 2015

Hewlett Packard Enterprise

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Hands in the Air (HITA) Music Streaming App Delivers Waitless Streaming with IBM
sponsored by IBM
WHITE PAPER: See how SLLIN was able to add the stability and scalability they so badly needed to cater to their growing customer base. Their robust infrastructure can now seamlessly adjust to any fluctuations in user demand and automatically scale to keep pace with capacity demands.
Posted: 14 Jun 2016 | Published: 01 May 2016

IBM

Performance and Flexibility Serve the Enterprise: Research Reveals Path to Maximize Linux Performance
sponsored by IBM
WHITE PAPER: This Forrester study of 150 North American application developers, IT architects, and strategists found that while these companies are very cautious about making a major ecosystem change, they recognize the increasing demand for better performance. Learn how to move past x86 and gain a better, more robust, performance-oriented architecture.
Posted: 14 Jun 2016 | Published: 01 Jun 2015

IBM
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