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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Finding the Right SAM Model for Your Needs
sponsored by Snow Software
WHITE PAPER: Read this exclusive resource to explore the pros and cons of various Software Asset Management (SAM) delivery options, 8 SAM questions to consider when making your decision, and how to go about analyzing SAM models based on your organization's software requirements.
Posted: 11 Oct 2017 | Published: 11 Oct 2017

Snow Software

Data Insights and Control for the Service Provider Business Model
sponsored by NetApp
WHITE PAPER: Read this white paper to learn proven strategies for providing successful infrastructure service lifecycle management. Then, you'll explore a program that can compare metrics consistently across vendors and platforms, attach costs to any data collected, and more.
Posted: 29 Sep 2017 | Published: 31 Aug 2017

NetApp

Product Overview: Zuora for SaaS Businesses & Subscribers
sponsored by Zuora, Inc
RESOURCE: SaaS businesses are known for rapid innovation which means finance, operations and IT teams need to move fast enough to keep up with their Product, Engineering and Sales counterparts. In this brief infographic, learn about the many facets of Zuora, including tax, finance, payment and more.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Zuora, Inc

Computer Weekly – 8 August 2017: Formula 1 Goes Digital
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how Formula 1 chief Ross Brawn is turning to digitization to enhance the fan experience of Grand Prix racing. We also learn how virtual reality is being used to deliver healthcare services. And our experts examine the ethical concerns around artificial intelligence. Read the issue now.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

ComputerWeekly.com

IT leadership best practices for CIOs, CTOs and CDOs in the Middle East
sponsored by ComputerWeekly.com
EGUIDE: Read why blockchain is gathering pace in the Middle East, with the United Arab Emirates leading the way and find out how SAP is giving young people and entrepreneurs in the Middle East with the IT skills required to support the regions digital transformation.
Posted: 10 Jul 2017 | Published: 10 Jul 2017

ComputerWeekly.com

CW Middle East July to Sept 2017
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Middle East, we find out why the Gulf region must do more to attract women into IT if the region’s countries are to diversify.
Posted: 06 Jul 2017 | Published: 13 Jul 2017

ComputerWeekly.com

Focus: Enterprise digital transformation
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we look at how businesses can stay on track through collaboration, innovation, listening to user needs and partnering with suppliers.
Posted: 30 May 2017 | Published: 30 May 2017

ComputerWeekly.com

CW Nordics May 2017
sponsored by ComputerWeekly.com
EZINE: The cloud is so pervasive within enterprises today that it is easy to understate the way it has changed businesses. The internet of things is putting your security at risk. How did application performance monitoring prevent a business disaster? Read on to explore all this and much more.
Posted: 18 May 2017 | Published: 25 May 2017

ComputerWeekly.com

CIO Trends #4: Benelux
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the biggest global enterprise trends and add a Benelux twist with a focus on the Netherlands.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

CIO Trends #4: Nordics
sponsored by ComputerWeekly.com
EGUIDE: Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

CIO Trends #4: Middle East
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at some of the exciting technology developments being tested or already in use in the Middle East.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

ComputerWeekly.com

CIO Trends #4
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we look at the topics that should be high on the agenda for anyone wanting to stay on top of their game- and the challenges that come with that. Find out what makes a successful IT leader in 2017, from looking outwards to learning lessons from digital transformation, and how to converge IT and digital skills in your organisation.
Posted: 06 Mar 2017 | Published: 06 Mar 2017

ComputerWeekly.com

Nordic IT Priorities 2017 - Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in the Nordics.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

ComputerWeekly.com

Benelux IT Priorities 2017 - Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in Benelux.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

ComputerWeekly.com

Middle East IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Nordics IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed the importance of the cloud for Nordic organisations. Over half of them are increasing their spending on cloud based services this year, according to the survey findings.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

BeneluxIT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that IT decision makers at Benelux based organisations are less confident, than counterparts in most other parts of Europe, that IT budgets will rise this year.Only 28% of them think budgets will increase.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Navigating IT Transformation: Tales from the Front Lines
sponsored by Hewlett Packard Enterprise
RESOURCE: Based on a survey conducted by IDG, discover how your fellow IT leaders weigh the risks and benefits associated with infrastructure change and get expert insight into the most-cited triggers for taking action. Access now to learn how, in particular, converged systems are streamlining digital transformation.
Posted: 16 Jan 2017 | Published: 16 Jan 2017

Hewlett Packard Enterprise

UK IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: Computer Weekly's annual IT Priorities survey found that 15% of IT decision makers expect to increase their maintenance budget in 2017. There is nothing wrong with spending more on something that continues to add business value, but how many CIOs are faced with demands for higher and higher maintenance bills from their legacy software providers?
Posted: 13 Jan 2017 | Published: 13 Jan 2017

ComputerWeekly.com

IT Priorities UK Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017.
Posted: 13 Jan 2017 | Published: 12 Jan 2017

ComputerWeekly.com

CIO Trends #3: Benelux
sponsored by ComputerWeekly.com
EGUIDE: In this Benelux e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
Posted: 19 Dec 2016 | Published: 19 Dec 2016

ComputerWeekly.com

CIO Trends #3: Nordics
sponsored by ComputerWeekly.com
EGUIDE: In this Nordic e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
Posted: 19 Dec 2016 | Published: 19 Dec 2016

ComputerWeekly.com

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Middle East IT Priorities 2017 - Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in the Middle East.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

ComputerWeekly.com

Manage Your Data Center Operations More Efficiently
sponsored by Hewlett Packard Enterprise
EGUIDE: This expert e-guide offers 10 professional tips to improve the management process of IT assets and IT support in your data center. Walk through these tips and see first-hand how they can improve upon the strategies you already have in your data center while also offering a fresh new perspective.
Posted: 28 Dec 2016 | Published: 18 Dec 2016

Hewlett Packard Enterprise
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