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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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MSP Manager Pocket Guide
sponsored by Solarwinds N-able
RESOURCE: This resource explains a platform that allows managed service providers to easily and effectively manage their business from anywhere. Read on to learn how you can deliver prompt, proactive service as well as allocate resources effectively and bill accurately.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Solarwinds N-able

How to Gaining Management Approval and Employee Buy-in for UC
sponsored by ThinkingPhones
WHITE PAPER: This white paper serves as a guide for IT professionals in businesses looking to adopt unified communications platforms in their organizations. Read on here to learn how to gain both management approval and employee buy-in for UC solutions.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

From the Backroom to the Boardroom: Building A Case for Resiliency and Business Continuity
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015

IBM

IT Advancements: Quantifying the Business Value of Nutanix Solutions
sponsored by Nutanix
WHITE PAPER: In this white paper, you will learn why organizations running workloads on hyperconverged infrastructure benefit from strong application performance. Read on here to implement advanced infrastructure solutions in your business.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Nutanix

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014

ServiceNow

Magic Quadrant for Mobile Application Development Platforms
sponsored by Mendix
RESEARCH CONTENT: The mobile app development platform market continues to grow, evolve and mature in response to escalating customer requirements. This resource helps identify the major vendors to help enable enterprise IT developers, architects and mobile development leaders to select the right partners.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Mendix

How Blueshore Financial Pioneered and Dominated a New Financial Market Segment with IT Services
sponsored by Hewlett-Packard Limited
CASE STUDY: In the following case study, learn how BlueShore Financial used adaptive HP technology and services to create and then dominate a new financial services market niche.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Hewlett-Packard Limited

A Cross-Platform Approach to IT
sponsored by Lenovo & Intel
WHITE PAPER: There are many benefits to taking a cross-platform approach to IT. You can read more about them in the following Cross-Platform Transformation eGuide by Lenovo® and Intel®.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Lenovo & Intel

A Cross-Platform Approach to IT
sponsored by Lenovo & Intel
WHITE PAPER: There are many benefits to taking a cross-platform approach to IT. You can read more about them in the following Cross-Platform Transformation eGuide by Lenovo® and Intel®.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Lenovo & Intel

How to Capitalize on the Complex Cyber Threat Landscape
sponsored by LogicNow
WHITE PAPER: In this white paper, you'll discover how managed service providers and IT service providers can help their clients mitigate risk in this increasingly complex cyber threat landscape
Posted: 24 Aug 2015 | Published: 31 Dec 2014

LogicNow

IT Automation: Exploring 4 Use Cases
sponsored by Puppet Labs
WHITE PAPER: In this white paper, explore a series of stories in which organizations from different industries leveraged IT automation to trailblaze a path toward innovation and business growth.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Puppet Labs

The Complete Guide to Choosing an Online Help Desk
sponsored by Freshdesk Inc.
WHITE PAPER: This white paper walks through each stage of the decision making process for choosing the right online helpdesk.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Freshdesk Inc.

Insights: 2015 Infrastructure Imperatives
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This in-depth white paper examines the results of a survey of over 1,200 senior IT and line-of-business decision makers in order to determine how today's digital leaders are leveraging IT infrastructure in a way that increases revenue streams, creates faster time-to-market and increases profitability.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

2015 Report: Profiling Infrastructure Leaders
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This report, based on findings from a December 2014 through January 2015 survey, examines who can be considered the leaders, mainstream players and laggards in modern digital asset management by taking a close look at the most successful (and least successful) management practices. Learn where today's organisations stand.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Hewlett-Packard Limited and Intel ®

HBR: Making the Business Case for Managing Complexity
sponsored by SAP America, Inc.
WHITE PAPER: In the following white paper, uncover how businesses have begun to help manage the complexity of their IT environment. Access now and gain insight into handling the cost of complexity, unlocking key enablers for simplification, and more.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

SAP America, Inc.

Your Guide to Building a Successful MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This detailed white paper delves into 4 requirements for building a profitable MSP business and explores a program to help you get started and achieve your business objectives.
Posted: 24 Jul 2015 | Published: 30 Jun 2015

Solarwinds N-able

Achieving Competitive Advantage with Hybrid ITaaS
sponsored by Dimension Data
PRODUCT OVERVIEW: This product sheet provides an inside look into a hybrid IT as a Service (ITaaS) solution that can help your organization enable efficiency and agility in order to achieve competitive advantage.
Posted: 24 Jul 2015 | Published: 31 Dec 2011

Dimension Data

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014

IBM

Casting A Light on Shadow IT
sponsored by VMware
RESOURCE: Learn everything you need to know about shadow IT in this informative info graphic. Shed light on common motivations for practicing shadow IT and learn how you can better manage this phenomenon within your organization.
Posted: 30 Jun 2015 | Published: 30 Jun 2015

VMware

Why ITaaS Might Be the Key to Streamlining and Automating Your Critical Apps and Workloads
sponsored by Dimension Data
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) offering that organizes all resources on and off the cloud into a single management platform.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Dimension Data

Matrix42 MyWorkspace: Easy for IT. Easy for Users.
sponsored by Matrix42
WEBCAST: This webcast invites users to explore the streamlining potential of a unified workspace portal. Learn how to enable simplified management and access to apps, corporate documents, devices, and more.
Posted: 11 Jun 2015 | Premiered: Jun 11, 2015

Matrix42

Digital Humanism Makes People Better, Not Technology Better
sponsored by Gartner
WHITE PAPER: Digital humanism is the recognition that digital business revolves around people, not technology. CIOs and business leaders who recognise that digital business revolves around people's value will see employee capabilities translate into product, service and market gains. Find out how it's done in the following white paper from Gartner.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Gartner

5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

Vodafone Ireland implements world-class service excellence with HP BSM
sponsored by Hewlett-Packard Limited
WHITE PAPER: Vodafone wanted to implement world-class customer service, so it replaced its reactive, and introspective IT management with a more effective management framework.This white paper explains how Vodafone used integrated business service management to enhance infrastructure performance and drive business value with a business services framework.
Posted: 04 Jun 2015 | Published: 31 Jul 2012

Hewlett-Packard Limited

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able
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