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IT Management Services

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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Computer Weekly – 27 September 2016: Digital knowledge at the British Library
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK's printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain. And tech leaders tell us how to architect IT for the cloud. Read the issue now.
Posted: 23 Sep 2016 | Published: 27 Sep 2016

ComputerWeekly.com

IT Workload Automation (WLA): Market Providers on the Radar
sponsored by CA Technologies
WHITE PAPER: Discover a complete evaluation of one leading workload automation (WLA) portfolio provider, and in it, learn how to centrally manage a vast variety of enterprise workflows and align resources to meet real-time business demands. Additionally, assess this WLA tool along 5 critical criteria.
Posted: 23 Sep 2016 | Published: 31 Mar 2016

CA Technologies

Why You Shouldn’t Be Afraid of Replacing Your Legacy ITSM Suite
sponsored by ServiceNow
WHITE PAPER: Migrating to a modern ITSM platform has myriad benefits. So why aren't more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it.
Posted: 19 Sep 2016 | Published: 01 Aug 2016

ServiceNow

Cloud Computing Services: What's Your Enterprise IT Forecast
sponsored by Windsor Group
WHITE PAPER: This informational white paper identifies five essential characteristics that define cloud computing as well as how to use these to your advantage. Furthermore it predicts how enterprise cloud computing can enable day-to-day operations in ways traditional IT arrangements cannot.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

Benchmarking Your Internal IT Costs: Building Your IT Infrastructure Service Baseline
sponsored by Windsor Group
WHITE PAPER: This analytic white paper introduces the importance of benchmarking your internal IT costs by keeping track of your IT service baseline. Doing this can define your current IT infrastructure service cost and output, as well as act as a measurement tool for continuous improvement.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

UK and Ireland Salary Survey 2016/2017 results
sponsored by ComputerWeekly.com
EGUIDE: Over 700 UKI IT professionals reveal their salaries and career expectations for 2016/2017
Posted: 14 Sep 2016 | Published: 14 Sep 2016

ComputerWeekly.com

Put Your Customer First with Scalable and Adaptable Unified Infrastructure Monitoring
sponsored by CA Technologies
SOFTWARE DOWNLOAD: Are disparate monitoring systems tripping you up with convoluted complexity? Download here a free trial of CA Unified Infrastructure Management, which will empower your customer-first strategies with a scalable, adaptable unified monitoring solution—eliminating the need for disparate monitoring systems.
Posted: 13 Sep 2016 | Premiered: 13 Sep 2016

CA Technologies

Emerson Network Power Global Services - We Can Do That
sponsored by Emerson
VIDEO: This short video introduces an international service partner that offers fast local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

7 Use Cases for Meeting Your Comprehensive Test Data Needs
sponsored by CA Technologies
RESOURCE: Address quality and compliance challenges that arise from provisioning large copies of production data with a comprehensive test data management solution. Read on to learn 7 methods for the reduction of IT ops complexity in application delivery and in DevOps development.
Posted: 08 Sep 2016 | Published: 08 Sep 2016

CA Technologies

Digital Business: CFOs and CIOs Find Success Through Collaboration
sponsored by SAP/Lenovo/Intel
WHITE PAPER: As digitalization and connectivity continue to change IT's function, CIOs are taking responsibility for leading innovation. Learn how to reenergize the CIO/CFO dynamic to both advance the interests of the business, as well as drive digital innovation.
Posted: 06 Sep 2016 | Published: 31 Dec 2015

SAP/Lenovo/Intel

2016 DevOps Salary Report
sponsored by Puppet
RESEARCH CONTENT: This report examines the results of the 2016 State of DevOps Report, particularly in connection with data collected on salaries. Access now so you can see how your own salary stacks up against others in your region and industry.
Posted: 02 Sep 2016 | Published: 02 Sep 2016

Puppet

Bimodal IT Conquered: What to Look for in an IT Infrastructure Solutions Provider
sponsored by VMware
WHITE PAPER: This informational white paper offers the top three selection criteria for choosing a Bimodal IT infrastructure solutions partner that will provide private cloud capabilities with the right capacity, availability, security, flexibility and ease of management.
Posted: 02 Sep 2016 | Published: 01 Jul 2016

VMware

2016 ITSSM Vendor Evaluation
sponsored by ServiceNow
ANALYST REPORT: In this 2016 expert analysis, Gartner breaks down each vendor's strengths and cautions as well as focuses on vendors that offer not only IT service support functions but also next-generation support capabilities specific to mobility.
Posted: 30 Aug 2016 | Published: 24 Aug 2016

ServiceNow

Pulse E-zine: Vol. #4, No. #3
sponsored by SearchHealthIT.com
EZINE: In this issue of Pulse, we explore the current role of data analytics in value-based reimbursement efforts and its future responsibility within population health management and precision medicine.
Posted: 29 Aug 2016 | Published: 26 Aug 2016

SearchHealthIT.com

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn, Inc.

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

BMC

Make Optimizing Business Services Less Art, More Science
sponsored by BMC
WHITE PAPER: This white papers offers information to help IT groups map out business needs to IT metrics, identify potential bottlenecks, and provision the right level of resources for each project at the right time. Read on to find the correct balance between under-provisioning and overprovisioning in order to reduce costs while optimizing service.
Posted: 28 Jul 2016 | Published: 01 Jan 2016

BMC

Dedicated Cloud Services for Hosting IT: Telehousing, Private Compute, Cloud Compute, Apps
sponsored by BT
WHITE PAPER: This white paper discusses a range of cloud services, the benefits—which include greater agility, flexibility, and efficiency—as well as several case studies that outline the business impacts of this modern IT infrastructure option.
Posted: 28 Jul 2016 | Published: 31 Dec 2015

BT

Gartner Market Guide for Capacity Optimization Tools
sponsored by BMC
ANALYST REPORT: This analysis provides several key considerations for anyone deciding which capacity management tools in which to invest. Ease your decision making process by accessing this analysis of some leading vendors and their products.
Posted: 27 Jul 2016 | Published: 01 Mar 2016

BMC

Understand and Anticipate IT Health and Risk
sponsored by TeamQuest Corporation
RESOURCE: Explore 1 way you can leverage data to get automated algorithmic-based IT health and risk calculations. Why? Anticipating the severity of future issues can allow you to be proactive with your resolution approaches. Plus, find out how you can enable connected workflows to promote seamless communication and collaboration within IT operations.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

TeamQuest Corporation

ITSM Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
EBOOK: Are manual processes draining productivity—and straining your reputation? Discover how ITSM automation can significantly alleviate your service desk difficulties. Read on to determine key performance indicators that will help you assess, improve, and demonstrate the impact of your automation efforts over time.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

ServiceNow

Top 15 Vendors in Capacity Management Software
sponsored by TeamQuest Corporation
PRESENTATION: This research presentation from a former Forrester research director provides a rundown of the top 15 capacity management vendors today—including HPE, BMC, and TeamQuest—and details what makes the leaders in the space stand out.
Posted: 22 Jul 2016 | Published: 29 Feb 2016

TeamQuest Corporation

What to Expect from Emerging Data Center Trends for the Upcoming Years and How to Benefit from Them
sponsored by Colt Data Centre Services
EGUIDE: This expert eGuide predicts upcoming data center changes as well as which trends to pay close attention to and how they can benefit your enterprise. Also, gain insight on some of the challenges that these new trends can present, and ways to overcome them.
Posted: 21 Sep 2016 | Published: 20 Sep 2016

Colt Data Centre Services

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM
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