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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

VersaStack for SAP HANA Tailors Data Center Integration
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will learn how to improve IT service performance with an integrated infrastructure—combining computing, networking, storage, and data management. Access this paper to configure your SAP HANA layer for your existing data center layout.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

Cloud and Virtualization Strategies Built for your Business
sponsored by Red Hat
WHITE PAPER: By strategically building a cloud with your own business goals in mind, you can optimize infrastructure usage, increase agility, and decrease costs. Access this data sheet and learn more about how a cloud and virtualization engagement provides the proper foundation to support your long-term cloud computing goals.
Posted: 21 Jan 2016 | Published: 21 Jan 2016

Red Hat

Can Improved Collaboration and Automation Between Development and IT Operations Deliver Business Value More Rapidly?
sponsored by CA Technologies
WHITE PAPER: To unite Dev and Ops, leaders must look for technologies that bridge gaps in the delivery timeline. In this white paper, you'll learn how to facilitate collaboration between the two sides and achieve faster, more predictable releases.
Posted: 13 Jan 2016 | Published: 13 Jan 2016

CA Technologies

The Total Economic Impact of Infrastructure Management Tools
sponsored by CA Technologies
WHITE PAPER: For this report, analysts conducted interviews with four organizations regarding their experience with unified infrastructure management tools. Uncover ways these tools helped IT teams proactively plan and manage infrastructure capacity, among other benefits.
Posted: 12 Jan 2016 | Published: 30 Nov 2015

CA Technologies

The Connected Consumer: The Role of IT and DevOps in the Digital Industrial Revolution
sponsored by CA Technologies
WHITE PAPER: DevOps teams enable more agile IT operations, higher profitability, and better user engagement by providing high-performing applications. Learn how to bolster this collaboration with API-driven design, shadow IT models, and more.
Posted: 12 Jan 2016 | Published: 31 Dec 2014

CA Technologies

Frictionless Business: Using IT to Streamline Operations
sponsored by Magenic
WHITE PAPER: Access this whitepaper to see how you can use IT to streamline operations. Read on to see how IT is a cornerstone of a successful business, how your company shapes up, and discover guidance for your future strategy.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magenic

Case Study: Asian Environmental Protection Agency Improves Interoffice Communications
sponsored by NetScout Systems, Inc.
CASE STUDY: This case study shows how one agency automated and streamlined the process of resolving service delivery issues with real-time monitoring, deep packet capture, and daily historical reporting. Read on to see how this system can reduce the time it takes your organization to diagnose and resolve network issues, and improve interoffice communications.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

NetScout Systems, Inc.

Fast, Cost-Effective App Delivery Strategies with PaaS
sponsored by Red Hat
WHITE PAPER: Access this infographic and learn how to give DevOps teams the tools they need to create and deploy apps at the pace of business.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Red Hat

Exclusive E-Guide: Don't Let Security Risks Derail Your Migration to the Cloud
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explains how CIOs are managing their cloud security concerns by using trusted providers and doing due diligence in negotiating contracts. Access this exclusive guide now to discover why not all cloud security threats are the same.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Oracle Corporation

Key PaaS Questions, Answered
sponsored by Red Hat
WHITE PAPER: Access this guide and get one step closer to completing your cloud journey, with tips from industry experts on how to pick the right PaaS solution.
Posted: 24 Nov 2015 | Published: 31 Dec 2014

Red Hat

Cloud ERP: The Great Enabler Of Growth
sponsored by SAP
WHITE PAPER: This Mint Jutras report explores ways to scale your business with SaaS ERP, its top four benefits, and which capabilities to look out for.
Posted: 19 Nov 2015 | Published: 30 Jan 2015

SAP

Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: In this research paper, you will discover how to optimize IT and business sourcing in modern complex data center environments. Read on to learn the essential hybrid IT best practices, as well as how to recognize critical factors that compromise operations.
Posted: 13 Nov 2015 | Published: 26 Apr 2014

IBM

A Guide to Server Managed Services and Integrated Infrastructure
sponsored by IBM
WHITE PAPER: In this guide, you will discover how to leverage outsourced server platform management to increase efficiency across your entire data center, and drive down infrastructure management costs by using virtualization and cloud monitoring.
Posted: 13 Nov 2015 | Published: 31 Dec 2014

IBM

Expert Tips for Optimizing Your Data Center
sponsored by IBM
WHITE PAPER: This white paper explores how you can overcome legacy data center limitations and keep pace with the latest technologies. Read on to learn how to optimize your data center, maximize its value, and more.
Posted: 10 Nov 2015 | Published: 10 Nov 2015

IBM

5 steps to aligning IT to the needs of your organization
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

CISCO & INTEL® XEON® PROCESSOR

The State of Application Delivery in APAC 2015
sponsored by F5 Networks
WHITE PAPER: In the following infographic, you will discover all you need to know about the state of application delivery in APAC in 2015. Discover why organizations are finding that success depends on the effectiveness of their security infrastructure.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

F5 Networks

How to Gain Management Approval and Employee Buy-in for UC
sponsored by ThinkingPhones
WHITE PAPER: This white paper serves as a guide for IT professionals in businesses looking to adopt unified communications platforms in their organizations. Learn how to gain both management approval and employee buy-in for UC solutions.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

Linking resiliency to business objectives: How to make a case for corporate investment
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015

IBM

Outsourcing Security Services: What You Need to Know
sponsored by Digital Guardian
EGUIDE: In this expert guide, discover tips for choosing the right security service provider, writing an SLA, and more.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Digital Guardian

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

ComputerWeekly.com

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014

IBM
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