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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Curvature & Sisters of Charity Health System
sponsored by Curvature
CASE STUDY: This short case study shows how Curvature was able to reduce costs for the Sisters of Charity Health System
Posted: 24 Apr 2015 | Published: 31 Dec 2014

Curvature

Deliver Service Management and Unified Endpoint Management Software from a Single Platform
sponsored by FrontRange Solutions Inc.
VIDEO: This video discusses how IT can deploy service management and unified endpoint management software both on-premise and in the cloud from a single platform, allowing for greater automation and streamlined operations.
Posted: 20 Apr 2015 | Premiered: 13 Nov 2014

FrontRange Solutions Inc.

5 Key Success Factors for Optimising IT Infrastructure for the Modern World
sponsored by Hewlett-Packard Limited & Intel® (Procesor Intel® Xeon®)
RESOURCE: Consult the following resource to uncover the 5 key success factors for optimising IT infrastructure in the modern world.
Posted: 14 Apr 2015 | Published: 27 Mar 2015

Hewlett-Packard Limited & Intel® (Procesor  Intel® Xeon®)

5 Key Success Factors for Optimizing IT Infrastructure for the Modern World
sponsored by Hewlett-Packard Company
RESOURCE: Consult the following resource to uncover the 5 key success factors for optimizing IT infrastructure in the modern world.
Posted: 10 Apr 2015 | Published: 27 Mar 2015

Hewlett-Packard Company

The MSP Guide to Higher Growth Part III: Efficiency, Tools and Best Practices
sponsored by Kaseya
WHITE PAPER: This white paper will help you choose the right IT management solution set for you and your clients.
Posted: 07 Apr 2015 | Published: 07 Apr 2015

Kaseya

Consolidation: The Foundation for IT and Business Transformation
sponsored by ServiceNow
WHITE PAPER: Consult the following white paper to learn if your organization is operating with a handicap and discover how proper consolidation of business applications and processes can facilitate a strong foundation for positive business growth.
Posted: 06 Apr 2015 | Published: 06 Apr 2015

ServiceNow

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Your Guide to: Tackling the Top 3 IT Service Management Challenges
sponsored by ServiceNow
WHITE PAPER: There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

ServiceNow

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

5 Key Success Factors for Optimizing IT Infrastructure for the Modern World
sponsored by Hewlett-Packard Company
RESOURCE: Consult the following resource to uncover the 5 key success factors for optimizing IT infrastructure in the modern world.
Posted: 27 Mar 2015 | Published: 27 Mar 2015

Hewlett-Packard Company

IT Hosting Perspective in the Midmarket
sponsored by Vision Solutions
WHITE PAPER: This white paper provides some insight into how providers can create optimized IT hosting for the modern environment.
Posted: 26 Mar 2015 | Published: 31 Dec 2013

Vision Solutions

Agile Network Management: Boost Productivity with Automation
sponsored by Efficientip
WHITE PAPER: This exclusive white paper reveals how one solution can automate network administration tasks, saving your company money and allowing IT professionals to spend more time on bigger issues. Read more to learn how you can boost security, accountability, compliance and productivity with one simple solution.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

Report Your Way To A Better Customer Relationship
sponsored by N-able Technologies
EBOOK: This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
Posted: 24 Mar 2015 | Published: 20 Feb 2015

N-able Technologies

Managed Services Pricing Guide (USD)
sponsored by N-able Technologies
WHITE PAPER: This white paper reviews the managed service provider market and provides specific pricing structures so that you can start to build monthly recurring revenue. Read more to learn how you can make the transition to a more stable service structure.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

N-able Technologies

Study Shows Businesses Experience Significant Operational and Business Benefits from Vmware vCenter Operations Management Suite
sponsored by VMware, Inc.
WHITE PAPER: This white paper gives an in-depth look at one such platform, presenting its operational benefits, overall ROI, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

VMware, Inc.

The normalisation of Cloud in Hybrid Market
sponsored by Vision Solutions
WHITE PAPER: Download this exclusive report to discover how much cloud services can be expected to increase, key impediments to cloud adoption, predictions for cloud computing in 2015, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

Vision Solutions

Change Is Good: How IT Leverages Change Management Through Service Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Access this insightful infograph to learn which tools can automate critical processes, effectively leveraging expert IT knowledge everytime change occurs. You'll be happy to know that by improving your infrastructure with effective change management, many improvements are possible.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

FrontRange Solutions Inc.

So Many Choices: Get Insider Info on Today's Hottest ITSSM Tools
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Get an insider's look with this rich white paper, which demonstrates the pros and cons of today's hottest ITSSM tools. After learning the strengths and weaknesses of a variety of programs from an unbiased source, I&O managers will have the right information to better support the production environment.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

FrontRange Solutions Inc.

A Starter Guide to IT Managed Services
sponsored by Kaseya
WHITE PAPER: How do you grow a small IT services business into a managed services company that generates millions of dollars in revenue each year? The "Starter Guide to Managed Services" is all about how to transform your small operation into a successful managed services business with a growing number of customers and endpoints under management.
Posted: 15 Mar 2015 | Published: 15 Mar 2015

Kaseya

4 Critical Steps for IT Uptime, Security, and Connectivity
sponsored by CyrusOne
WHITE PAPER: To accommodate customer demands, increasing amounts of data, and changing regulations, your business needs to stay ahead of the curve. This white paper explores how colocation can help you do just that, with high levels of network flexibility and security.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

CyrusOne

University of Warwick Implements IT Service Management Best Practices
sponsored by Team Ultra Ltd
CASE STUDY: The University of Warwick was plagued by limited IT resources, backlogged requests, and inhibited flexibility from manual processes, so they sought after TeamUltra for help. The following case study examines how TeamUltra was able to assist the University of Warwick in overcoming their ailments.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Team Ultra Ltd

The DevOps Mindset: Real-World Insights from Tech Leaders
sponsored by Rackspace
WHITE PAPER: This white paper contains insights from technology leaders on the trials and successes of collaboration between Development and Operations teams, and provides suggestions for companies looking to adopt the DevOps mindset.
Posted: 20 Feb 2015 | Published: 29 Aug 2014

Rackspace

Improve uptime and reliability in the data center
sponsored by Rackspace
VIDEO: In this video, you'll learn how simPRO was able to improve the uptime and reliability of their job management software by leveraging a powerful cloud-based approach. View now to learn how this system allowed them to become far more reliable, resilient, and scalable than before.
Posted: 19 Feb 2015 | Premiered: 21 Jan 2015

Rackspace

How MPS Ensures Print Network Uptime
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this case study, learn how a managed print services platform can provide you with full visibility of your printing environment. Discover how end-to-end management can reduce troubleshooting times by up to 70% and increase uptime. Additionally, read on to learn how MPS reduces costs and complexity.
Posted: 27 Jan 2015 | Published: 14 Nov 2012

Hewlett-Packard Limited

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd
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