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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Multimedia (View All Report Types)
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It's all about customer satisfaction
sponsored by Hewlett-Packard Limited
WEBCAST: This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives.
Posted: 20 May 2013 | Premiered: May 20, 2013

Hewlett-Packard Limited

Aerospace to Toothpaste: How mobility is transforming manufacturing
sponsored by Kony
VIRTUAL ENVIRONMENT: In this two-part, comprehensive webcast you'll hear from an IDC analyst about the current state and future of mobile applications for the manufacturing industry. You'll also discover real-world use cases for mobile technology, from supply chain to sales floor to inventory management.
Posted: 15 May 2013 | Premiered: 08 May 2013

Kony

Win Loyalty and Boost Sales with SAP Mobile Solutions
sponsored by SAP America, Inc.
WEBCAST: This brief video provides real-world applications of a mobile SAP strategy for retail establishments, and highlights how associates can win customer loyalty, boost sales, and accelerate transaction processing.
Posted: 07 May 2013 | Premiered: May 7, 2013

SAP America, Inc.

Keep the Lights on with SAP Mobile Solutions
sponsored by SAP America, Inc.
WEBCAST: In this brief webcast, get a first-hand look at how SAP mobile technologies can benefit utility providers, not only just in managing and servicing mission-critical assets, but in the way you interact with customers.
Posted: 06 May 2013 | Premiered: May 6, 2013

SAP America, Inc.

Oracle’s CRM Cloud Service Powers Innovation
sponsored by ORACLE APAC
VIDEO: Tune into this short video to learn more about how Oracle Fusion CRM provided the best reporting for iPhone, iPad and Outlook. It allows a representative to place a phone call to a person and asks if the case should be recorded. It provides agility and efficency that hasn't been available in the past.
Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

ORACLE APAC

Gartner’s Online Channel Optimization: Framework to Optimize Online/Offline Communications
sponsored by Adobe Systems, Inc.
TRIAL SOFTWARE: Download this report to discover a three-step process for creating holistic communications across teams, technologies, and mediums, including how to foster cross-channel interaction between departments, create a cohesive communications strategy and more.
Posted: 04 Apr 2013 | Premiered: 04 Apr 2013

Adobe Systems, Inc.

Increase Your Visibility for Supply Chain Optimization with Mobile Apps
sponsored by Kony
WEBCAST: Check out this webcast now to learn about the mobile application approach to increasing visibility for supply chain optimization.
Posted: 26 Mar 2013 | Premiered: Dec 11, 2012

Kony

Bank Anytime, Anywhere with SAP Mobile Solutions
sponsored by SAP America, Inc.
VIDEO: This brief video shows how SAP mobile tools will help your customers bank anytime, anywhere. Learn how you can transform your banking business by taking the branch to the customer. Personalize their experience and empower your employees to partner with them and become their trusted advisors.
Posted: 22 Mar 2013 | Premiered: 22 Mar 2013

SAP America, Inc.

Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative
sponsored by Kofax, Inc.
WEBCAST: Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.
Posted: 05 Mar 2013 | Premiered: Nov 28, 2012

Kofax, Inc.

Fireside chat with Huntington Banks' Jeff Dennes
sponsored by Kony
WEBCAST: Mobile application development can quickly get messy when trying to expand to multiple devices and formats. In this webcast, see how a single platform helped one company stay relevant in the mobile marketplace.
Posted: 05 Mar 2013 | Premiered: Mar 5, 2013

Kony

A New Way to Work: Workday Mobile Strategy
sponsored by Workday
WEBCAST: This webcast explores Workday's mobile solutions and user-focused interfaces, stressing the importance of functional mobility across all smart devices.
Posted: 04 Mar 2013 | Premiered: Mar 4, 2013

Workday

Learn how Kofax makes it easier to onboard new customers.
sponsored by Kofax, Inc.
VIDEO: Access this brief video to explore the benefits of a business process management technology that will enable you to onboard new customers more efficiently. Find out how you can benefit from advanced information capture, mobile technology and business process management technologies.
Posted: 21 Feb 2013 | Premiered: 31 Aug 2012

Kofax, Inc.

Sony Ericsson Optimizes Customer Experience with Siebel CRM
sponsored by Oracle Corporation UK Ltd
WEBCAST: This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.
Posted: 17 Dec 2012 | Premiered: Dec 17, 2012

Oracle Corporation UK Ltd

Demystifying the path to a JBoss Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST: Watch this webcast to learn how to eliminate siloed information, automate business processes and improve decision making with a service-oriented architecture (SOA), enhanced data services and a business rules management system (BRMS).
Posted: 12 Dec 2012 | Premiered: Jan 17, 2013, 08:00 EST (13:00 GMT)

Red Hat

Why Ruggedized Computers Outperform Consumer-Grade PDAs
sponsored by Intermec
WEBCAST: General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.
Posted: 11 May 2011 | Premiered: May 11, 2011, 04:00 EDT (08:00 GMT)

Intermec

Oracle ERP Cloud Service: Back Office Solutions in the Cloud
sponsored by Oracle Corporation UK Ltd
VIDEO: This 2-minute video outlines how Oracle ERP Cloud Service combines the power of Oracle ERP applications with the simplicity of the Cloud to transform back office operations into a collaborative, efficient and intuitive hub.
Posted: 17 Apr 2013 | Premiered: 17 Apr 2013

Oracle Corporation UK Ltd

Geoffrey Moore on Application Transformation –Part 1
sponsored by Hewlett-Packard Company
VIDEO: This video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.
Posted: 03 Jul 2012 | Premiered: 03 Jul 2012

Hewlett-Packard Company

Application Transformation – evolution or revolution?
sponsored by Hewlett-Packard Company
WEBCAST: With a variety of new application transformation solutions, businesses are attempting to bring together cloud, mobile and collaborative technologies to expand reach, enhance customer engagement, and drive bigger revenues. Access this video for more on the application transformation evolution and how it can affect your business and its success.
Posted: 02 Jul 2012 | Premiered: Jul 2, 2012

Hewlett-Packard Company

Tommy Hilfiger Customer Testimonial Video
sponsored by SAP APJ
VIDEO: View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.
Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

SAP APJ

SAP Real-Time Analytics
sponsored by SAP America, Inc.
WEBCAST: In this video, see real-time mobile analytics in action and never be out of reach again. See how mobile analytics can help improve productivity across your business.
Posted: 11 Oct 2011 | Premiered: Oct 11, 2011

SAP America, Inc.

LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE: LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011

LogMeIn, Inc.

Sybase Mobile University
sponsored by Sybase, an SAP company
WEBCAST: These 4 online classes provide you with the knowledge to make your organization's mobile projects a success. Get up to speed on the latest mobile application developments and learn how to overcome common pitfalls. Topics include Mobile Application Platforms, Going Wireless, Platform Power and Safety Matters.
Posted: 10 Dec 2009 | Premiered: Dec 9, 2009

Sybase, an SAP company

Taking a Strategic Approach to Enterprise Mobility
sponsored by Sybase, an SAP company
WEBCAST: This webcast discusses everything you need to know about adopting a Mobile Enterprise Application Platform, such as the true value of adopting a Mobile Enterprise Application Platform, the trends you need to be tracking, and how to take a strategic approach to deployment.
Posted: 03 Sep 2009 | Premiered: Sep 3, 2009

Sybase, an SAP company

US Food Service - Streamline project includes Afaria
sponsored by Sybase, an SAP company
VIDEO: Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.
Posted: 11 May 2009 | Premiered: 11 May 2009

Sybase, an SAP company

BlackBerry for Small-Medium Business
sponsored by BlackBerry
WEBCAST: Mobile access to email and company data can allow small to medium-sized businesses (SMBs) to significantly increase employee productivity. Attend this Webcast to learn more about a fully scalable wireless device that grows along side your business.
Posted: 14 Feb 2007 | Premiered: Feb 20, 2007, 09:00 EST (14:00 GMT)

BlackBerry
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