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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Multimedia (View All Report Types)
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How to Deliver High Performing Mobile Applications with Cloud
sponsored by IBM
WEBCAST: In this webcast, you will discover how to leverage the cloud to continuously deliver high-performance mobile apps, and integrate these apps with your existing IT systems to source new avenues of revenue and transform your business.
Posted: 12 Feb 2016 | Premiered: Feb 12, 2016

IBM

Mobile App Analytics Walkthrough
sponsored by CA Technologies
VIDEO: Get ahead of application crashes and back-end performance issues with in-app analytics. Join this webcast to see a high-level overview of how these tools improve productivity and the user experience.
Posted: 08 Feb 2016 | Premiered: 05 Oct 2015

CA Technologies

How to Build an Engaging Mobile App in 45 Days
sponsored by Magnet
WEBCAST: This webcast reveals 7 steps to building a highly interactive enterprise mobile app in 45 days. Learn how to not only build apps quickly, but to create one that encourages and enables user engagement.
Posted: 04 Feb 2016 | Premiered: Feb 4, 2016


Unify Data Access Across the Logical Data Warehouse
sponsored by IBM
WEBCAST: By 2020, there will be over 30 billion connected devices. This webcast goes into detail about what this means for the future of data and explains how a logical data warehouse strategy can help you keep up by allowing you to access all your relevant data from a single application.
Posted: 04 Feb 2016 | Premiered: Dec 31, 2015

IBM

Taking Application Development into the Cloud
sponsored by SAP
WEBCAST: Join cloud development expert Massimo Pezzini as he relates why you should take your application development efforts into the cloud. By tuning in, you'll also learn what architectural considerations to look for today and into tomorrow.
Posted: 14 Jan 2016 | Premiered: Jan 14, 2016

SAP

Groupe Danone Optimizes the Customer Experience with PaaS Development
sponsored by SAP
VIDEO: Watch this brief video and learn how Groupe Danone developed user-friendly apps easily and rapidly in a PaaS environment, allowing them to cater to customers across four business lines.
Posted: 14 Jan 2016 | Premiered: 25 Sep 2013

SAP

What's the Difference Between a Good App and a Great One?
sponsored by IBM
WEBCAST: This webcast discusses the urgency for businesses to develop high-quality mobile applications. Watch now to learn more about why you need to invest in your mobile development and what you need to achieve in order to make your next app a great one.
Posted: 08 Jan 2016 | Premiered: Jan 8, 2016

IBM

Are You Delivering a Great Mobile Experience?
sponsored by IBM
WEBCAST: This webcast examines why developing great mobile applications pays off. Tune in to uncover the top features customers expect from their mobile applications.
Posted: 07 Jan 2016 | Premiered: Jan 7, 2016

IBM

Three Mobile Apps That Can Help You Win the Battle for Customer Mindshare-Retail
sponsored by IBM
WEBCAST: This webcast, part one in a three-part series, demonstrates how innovative retail apps perform, and the platform behind them. Learn how to create a contextual and personalized mobile experience with intelligent location analytics and rich push notifications.
Posted: 05 Jan 2016 | Premiered: Aug 27, 2015

IBM

3 Mobile Apps That Can Help You Win the Battle for Customer Mindshare - Healthcare
sponsored by IBM
WEBCAST: In this webcast, which is part two of a three-part series, see innovative apps in action and learn about the mobile platform behind them. Additionally, learn how to enrich apps by providing secure online and offline access to data that is relevant to the individual and is intuitive in its design.
Posted: 05 Jan 2016 | Premiered: Aug 27, 2015

IBM

Three Mobile Apps That Will Win You the Battle for Customer Mindshare
sponsored by IBM
WEBCAST: In this webcast, you will learn how to use cloud-based analytics to provide immediate and contextually relevant guidance for your mobile planning and app development. Tune in now to learn how to empower your most innovative apps to engage customers.
Posted: 04 Jan 2016 | Premiered: Aug 27, 2015

IBM

Fascinating Findings on Customer Expectations
sponsored by Avaya
VIDEO: This video looks at interesting facts you need to know when it comes to consumers' changing expectations. Tune in and learn how to transform your business, one great interaction at a time.
Posted: 28 Dec 2015 | Premiered: 19 Nov 2015

Avaya

Learn How You could be Missing Customer Expectations
sponsored by Avaya
VIDEO: This video explores recent research on the changing needs of consumers when it comes to delivering the right customer experience. Learn how to help the 78% of customers who say their interaction with companies has evolved.
Posted: 24 Dec 2015 | Premiered: 18 Nov 2015

Avaya

Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Are you Delivering a Great Mobile Experience?
sponsored by IBM
VIDEO: In this video, discover findings from over a thousand consumer respondents regarding what constitutes as an optimal mobile app experience. Tune in and you'll also learn the economic consequences of missing out on mobile.
Posted: 01 Dec 2015 | Premiered: 01 Dec 2015

IBM

Enable Freedom for the Internet of Things with M2M Communications
sponsored by Interoute
WEBCAST: This webcast discusses the evolution of the M2M market and examines how one company was able to become an M2M and IoT services provider. Tune in now to learn how to enable mobile freedom with IoT, as well how to launch a mobile management platform within a cloud infrastructure.
Posted: 17 Nov 2015 | Premiered: Sep 26, 2014

Interoute

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: In this podcast, you will discover how to expand your business reach and mobilize your enterprise with Citrix mobility and Windows 10. Get the insider's look at how Windows 10 can transform your business, as well as 10 tips to ensure your W10 readiness.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015

Citrix

Three Mobile Apps That Can Help You Win the Battle for Customer Mindshare
sponsored by IBM
WEBCAST: Watch this informative webcast and learn about a mobile platform designed to optimize mobile application experiences. You'll also discover a retail app designed to bridge physical and digital engagement.
Posted: 05 Nov 2015 | Premiered: Aug 27, 2015

IBM

Improve Your User Experience with Mobile Application Development
sponsored by IBM
WEBCAST: In this webcast, you will learn how transform customer information garnered from your mobile apps into actionable data. Access this video to accelerate the delivery of your mobile strategy provide users with a more engaging experience.
Posted: 30 Oct 2015 | Premiered: Jun 18, 2015

IBM

Five Drivers Animation
sponsored by Oracle Corporation UK Ltd
VIDEO: Check out this quick video and discover how enhanced technologies can help drive sales. Watch now and access links to solutions that will allow you to leverage mobile to run sales from anywhere at any time, turn data into actionable insight with proven analytics tools, and more.
Posted: 29 Sep 2015 | Premiered: 29 Sep 2015

Oracle Corporation UK Ltd

The Service Cloud in Action: Empower Call Center Teams and Customers
sponsored by Oracle Corporation
VIDEO: This video shows the many ways in which service clouds can assist in providing a complete customer service management approach across both assisted and self-service channels. Learn how cloud services can ensure your customers find the right answers quickly, wherever they are, and how you can better equip your customer support team.
Posted: 15 Sep 2015 | Premiered: 03 Jun 2015

Oracle Corporation

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
WEBCAST: This webinar describes how Citrix Ready showcases verified products that are trusted to enhance Citrix solutions for mobility, virtualization, networking, and cloud platforms. View now to learn how becoming a technology partner with Citrix can expand your business reach.
Posted: 09 Sep 2015 | Premiered: Nov 3, 2015

Citrix Ready

Enterprise Mobility: The Year in Review
sponsored by IBM
WEBCAST: In this exclusive webcast, IBM teamed up with research analyst firm Ovum for a series of presentations aimed at identifying the must-know trends in mobility in 2015. View now to learn more.
Posted: 06 Mar 2015 | Premiered: Mar 6, 2015

IBM

Apps to the Future: Predicting Enterprise Mobility in 2015
sponsored by Maas360 by IBM
WEBCAST: This webcast dives into the future of mobile enterprise apps as Fiberlink's own Director of Marketing, Jonathan Dale, is joined by IDC's VP for mobility research, John Jackson for a discussion on enterprise app predictions in 2015, and to share advice for mobile success in 2015. Read on to learn more.
Posted: 24 Feb 2015 | Premiered: Feb 24, 2015

Maas360 by IBM

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by Commvault
WEBCAST: In this webcast, Rachel Dines, senior analyst at Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive.
Posted: 30 Dec 2014 | Premiered: Feb 28, 2013

Commvault
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