All resources sponsored by:

ServiceNow

1 - 25 of 52 Matches
Confronting Enterprise Security Risk: The State of Incident Response
sponsored by ServiceNow
WHITE PAPER:In this infographic, uncover research from ESG on the major causes of delays in incident response times and how to effectively counteract them, best practices to improve incident response, and more.
Posted: 30 Jan 2017 | Published: 30 Jan 2017
Get This Now


An Essential Checklist for Your Security Response Solution
sponsored by ServiceNow
WHITE PAPER:Learn what the required capabilities of your security response are and how to put your organization on the path to tailoring your response to fit your needs with 7 keys to succeed in today's high-risk environment.
Posted: 30 Jan 2017 | Published: 30 Jan 2017
Get This Now


Respond to Threats Faster and More Effectively Than Ever
sponsored by ServiceNow
WEBCAST:Learn how to respond faster than ever to threats by collecting data from your security tools and automating processes, sorting each risk by severity and how much damage they could do to your organization.
Posted: 30 Jan 2017 | Premiered: Jan 30, 2017
Get This Now


Status Quo Creates Security Risk
sponsored by ServiceNow
WHITE PAPER:Discover what 184 IT pros think are the most important factors that lead to incident response excellence, such as security and IT tool integration, the ability to know whether a security incident impacts a critical system and strong collaboration between the incident response and IT operations teams.
Posted: 27 Jan 2017 | Published: 29 Feb 2016
Get This Now


Bringing IT and Security Together for Better Security Response
sponsored by ServiceNow
WHITE PAPER:Security response today is too slow and complex. Learn how to give your enterprise more efficient and timely security response, a streamlined path to remediation, and peace of mind that important assets are secure.
Posted: 27 Jan 2017 | Published: 27 Jan 2017
Get This Now


Discover the Secrets to Providing Excellent Customer Service
sponsored by ServiceNow
WHITE PAPER:In a recent survey, 95% of customer service leaders identified connectingservice processes as their top goal – and also as their biggest challenge. In this infographic, learn what other challenges are plaguing your customer service peers, and discover 3 strategies for modernizing your customer service.
Posted: 27 Jan 2017 | Published: 01 May 2016
Get This Now


How You Can Deliver Proactive Customer Service
sponsored by ServiceNow
WEBCAST:In this webcast, Mary Wardley, Vice President of Enterprise Applications and CRM Software at IDC, discusses the future of customer service and what you can do to strengthen existing customer service, including how to be proactive and deliver quality experiences, technologies that can be used to enhance the customer experience, and much more.
Posted: 26 Jan 2017 | Premiered: Dec 6, 2016, 01:05 EST (06:05 GMT)
Get This Now


A Practical Guide to Efficient Security Response
sponsored by ServiceNow
WHITE PAPER:Discover why it takes so long for organizations to discover when they have been breached. Learn how to mitigate, remediate, and recover faster.
Posted: 26 Jan 2017 | Published: 26 Jan 2017
Get This Now


How To Overcome Customer Service Challenges With CRM
sponsored by ServiceNow
WEBCAST:Many organizations suffer from consumer pain points such as shipping costs and delivery, lackluster service delivery, or market complexity. Luckily, the evolution of CRM can help you work through these challenges. In this webcast, discover how to get the most out of your CRM systems and processes.
Posted: 26 Jan 2017 | Premiered: Dec 14, 2016
Get This Now


Blended IT and Security Operations: Where's The Balance?
sponsored by ServiceNow
EGUIDE:There are benefits to eliminating the distance between IT and security operations. But there are challenges as well. In this expert e-guide, learn about the risks and benefits of integrating IT and security operations.
Posted: 25 Jan 2017 | Published: 30 Sep 2016
Get This Now


Streamlining Security Incident and Vulnerability Response
sponsored by ServiceNow
WHITE PAPER:The biggest obstacles to achieving "incident response excellence" are security and IT tool integration and coordinating incident response. Learn how the right security operations solution could simplify the coordination of incident response measures, effectively reducing your time-to-response.
Posted: 29 Sep 2016 | Published: 29 Sep 2016
Get This Now


How to Move Beyond Traditional CRM and Modernize Your Customer Service
sponsored by ServiceNow
WHITE PAPER:According to a Forrester study, 80% of businesses believe they deliver a superior customer experience, but only 8% of their customers agree. Explore a holistic approach that brings together people, workflows, and systems to deliver a superior customer experience beyond traditional CRM.
Posted: 26 Sep 2016 | Published: 31 Aug 2016
Get This Now


Limitations of Customer Self-Service for Contact Centers
sponsored by ServiceNow
EGUIDE:Today's customers are more empowered and informed than ever, and they expect self-service to be available. In this e-guide, Scott Sachs of SJS Solutions discusses some of the challenges you will need to address, including more complicated inquiries and reduced opportunities to enhance customer engagement.
Posted: 20 Sep 2016 | Published: 02 Sep 2016
Get This Now


How To Get the Most Out of SOCs
sponsored by ServiceNow
EGUIDE:This e-guide teaches you how to refocus your security efforts on detection through continuous monitoring and greater network visibility. Learn how to set up your security operations center (SOC) to achieve more timely detection capabilities and learn from industry-recognized security expert Eric Cole, on how to get the most out of SOCs.
Posted: 07 Sep 2016 | Published: 31 Aug 2016
Get This Now


Survey Report: Putting Customer Service First
sponsored by ServiceNow
WHITE PAPER:Top customer service providers are 53% more likely to significantly impact company revenue. Access this survey report to see what the top service leaders have in common and what you can do to make your business one of them.
Posted: 02 Sep 2016 | Published: 31 Aug 2016
Get This Now


It's Time for DevOps and IT Ops to Work Together and Manage the New Integrated Data Center Trend
sponsored by ServiceNow
EGUIDE:This expert eGuide analyzes the ways in which dev ops and IT ops professionals will have to work in a cross-functional team, the specific skills they will need to adopt as well as some of the challenges they will face during the integration process.
Posted: 08 Nov 2016 | Published: 24 Oct 2016
Get This Now


As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind
sponsored by ServiceNow
EGUIDE:This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
Posted: 31 Oct 2016 | Published: 24 Oct 2016
Get This Now


How IT System Management Is Providing CIO's with a Collaborative Solution to Managing Data Center Responsibilities
sponsored by ServiceNow
EGUIDE:This expert eGuide offers an inside look at IT service management, some of the benefits various support solutions offer and what you should look for in an ITSM tool. Also, engage in some opinions CIO's have on the subject of their ITSM pain points.
Posted: 31 Oct 2016 | Published: 24 Oct 2016
Get This Now


Blended IT and Security Operations: Where's the Balance?
sponsored by ServiceNow
EGUIDE:Within this informative e-guide, you'll learn the benefits – and the risks – of integrating IT and security operations. Discover how you can leverage information collected from multiple data sources to get an accurate picture about the issues affecting both security and performance.
Posted: 07 Sep 2016 | Published: 31 Aug 2016
Get This Now


A New Service Integration and Management Concept for Growing Businesses
sponsored by ServiceNow
EGUIDE:This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
Posted: 25 Jul 2016 | Published: 18 Jul 2016
Get This Now


ITSM Problem Management: What Are Your Pain Points?
sponsored by ServiceNow
EGUIDE:If digital transformation is on your CIO agenda, then a top-of-class ITSM strategy had better be also. In this expert guide, Emily McLaughlin, Content Development Strategist at searchCIO, converses with several notable CIOs who identify their organizations' biggest ITSM pain points, including business-user expectations and risk.
Posted: 07 Jul 2016 | Published: 20 Jun 2016
Get This Now


The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE:The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016
Get This Now


Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER:This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015
Get This Now


Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER:Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016
Get This Now


The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER:Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016
Get This Now


1 - 25 of 52 Matches
Page: 2 3 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement