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ServiceNow

1 - 25 of 47 Matches
Powering Digital Transformation with ITSM
sponsored by ServiceNow
EGUIDE:In this exclusive e-guide, CTO Niel Nickolaisen explores why an ITSM strategy is essential to driving digital transformation in your enterprise. Next, learn from expert Harvey Koeppel as he reveals 7 CIO tips for the ITSM roadmap ahead.
Posted: 28 Apr 2016 | Published: 26 Apr 2016
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5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER:To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015
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CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER:This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016
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Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER:This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015
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IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER:This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015
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Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER:This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016
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IT Services: 5 Common Mistakes to Avoid
sponsored by ServiceNow
WHITE PAPER:This brief resource reveals the 5 common traps that IT needs to avoid in order to deliver high-quality services. Read on to learn how to avoid these mistakes with key steps like simplify your environment, provide a self-service portal for users to submit all requests, and 3 more.
Posted: 04 Mar 2016 | Published: 04 Mar 2016
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Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER:This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015
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A Strategy for Superior Service Management
sponsored by ServiceNow
WHITE PAPER:Access this brief resource to learn about a service model that automates the flow of work, streamlining the delivery of services at record pace. Discover how you can consolidate resource data into a single system of record, quickly build business applications with pre-built services and templates, and much more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015
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ITSM Drives Digital Transformation at the NHS Education for Scotland
sponsored by ServiceNow
VIDEO:In this brief video, Christopher Wroath, Interim Director of Digital Transformation, explains why not changing to a service management culture is not an option at the NHS Education for Scotland. Uncover how this enables them to demonstrate a properly integrated service-led experience for trainees.
Posted: 02 Mar 2016 | Premiered: 05 Nov 2015
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Building a Solid Foundation for Service Management
sponsored by ServiceNow
VIDEO:In this webcast, Andy Garrett, Head of IT Service Development at Travis Perkins Plc, explains how they modernized their ITSM strategy. Tune in to discover the key factors that set them up for success.
Posted: 01 Mar 2016 | Premiered: 24 Nov 2015
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Today's Digital Enterprise Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE:In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
Posted: 29 Feb 2016 | Published: 24 Feb 2016
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Take the First Steps Toward Effective SIAM
sponsored by ServiceNow
VIDEO:In this brief video, an industry expert explains why an effective Service Integration and Management (SIAM) function is more than just vendor management. Tune in for best practices on how to get started with SIAM.
Posted: 26 Feb 2016 | Premiered: 27 Nov 2015
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Extending ITSM Value Beyond IT with PPM
sponsored by ServiceNow
VIDEO:In this brief video, Katie Irvine, Senior Operations Analyst at Standard Life, explains how they extended the value of their ITSM platform to support Project and Portfolio Management. Tune in to learn how you can achieve similar benefits.
Posted: 26 Feb 2016 | Premiered: 26 Nov 2015
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The Benefits of Service-Aware CMDB
sponsored by ServiceNow
VIDEO:This brief video explores how Ahold Europe leveraged a service-aware Configuration Management Database (CMDB) strategy to create a single source of truth for IT.
Posted: 25 Feb 2016 | Premiered: 27 Nov 2015
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Everything as a Service: Improve Workflow in All Departments
sponsored by ServiceNow
VIDEO:In this brief video, learn how you can leverage Everything as a Service to enable automation and efficiency across your organization. Discover how to deliver everything from employee onboarding, to invoicing, to cloud provisioning as a service.
Posted: 23 Feb 2016 | Premiered: 29 Apr 2015
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Enable Enterprise-Grade Cloud Scalability and Resiliency
sponsored by ServiceNow
VIDEO:This brief video explores a cloud solution designed for scalability and resilience. Learn how this Everything as a Service cloud can provide complete visibility into your IT resources, maximize uptime, consolidate processes, and more.
Posted: 22 Feb 2016 | Premiered: 29 Apr 2015
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8 Tips for Building an IT Asset Management Program
sponsored by ServiceNow
WHITE PAPER:This white paper outlines 8 specific recommendations for building an IT Asset Management (ITAM) program that delivers measurable business value while saving you time, money, and hassle.
Posted: 11 Sep 2015 | Published: 11 Sep 2015
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Boost IT Visibility and Business Value with an Effective Service Catalog
sponsored by ServiceNow
WHITE PAPER:In this white paper, you'll uncover how to alleviate the pressures placed on CIOs by creating an effective service catalog. Read on and learn how to help IT deliver business services that are more customer- and service-focused.
Posted: 09 Sep 2015 | Published: 09 Sep 2015
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Is Your ITSM Keeping Up With The Business?
sponsored by ServiceNow
WHITE PAPER:This white paper explores how consolidation, automation, and self-service can simplify and transform your ITSM practices to align with strategic business objectives.
Posted: 03 Sep 2015 | Published: 03 Sep 2015
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ITSM Economic Impact Study
sponsored by ServiceNow
WHITE PAPER:This white paper describes the impacts of one IT service management (ITSM) option and how it can help your organization prevent outages that could lead to loss of revenue and productivity.
Posted: 22 May 2015 | Published: 31 Dec 2014
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Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER:This survey of 1,000 managers at companies with over 500 employees provides data-backed insights into the inefficiencies they experience every day—and how they can be rectified. Read on to learn about services that can be used to automate your work processes end-to-end.
Posted: 21 May 2015 | Published: 21 May 2015
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Research Report: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER:This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based service management services.
Posted: 21 May 2015 | Published: 21 May 2015
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Differentiating Hyper-Converged Infrastructures: A Vendor Profile
sponsored by ServiceNow
WHITE PAPER:In this white paper, you'll learn about one hyperconvergence provider and all of the features it offers to fit in with your workloads and company philosophy.
Posted: 01 Apr 2015 | Published: 27 Mar 2015
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How to Reap the Benefits of a Flexible ITSM Platform
sponsored by ServiceNow
EGUIDE:This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.
Posted: 29 Mar 2015 | Published: 29 Mar 2015
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