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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
26 - 50 of 170 Matches Previous Page  |  Next Page
HP Mobile Applications Services At-a-Glance : Deliver anytime, anywhere convenience
sponsored by Hewlett-Packard Company
WHITE PAPER: Enterprise mobility can do wonders for businesses, but not all organizations are ready to make the mobile jump. Read this white paper and learn how to prepare your business for mobility and reap all the benefits it provides.
Posted: 03 Apr 2013 | Published: 03 Apr 2013

Hewlett-Packard Company

Marketing Executive Strategy Brief
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, explore the deep connection between customer experience and business value, and discover how third-party marketing and loyalty strategies and services can bolster that connection.
Posted: 03 Apr 2013 | Published: 31 Jul 2012

Oracle Corporation

Challenges Around Developing Mobile Enterprise Applications
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT: This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett-Packard Company

Enabling Enterprise Mobility
sponsored by Hewlett-Packard Company
PRODUCT OVERVIEW: A smart mobilization strategy can improve your business exponentially. Find out how leveraging the right solution can help you increase growth, reach out to new customers, and discover new revenue streams.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett-Packard Company

Enable Enterprise Mobilty & Change the Game
sponsored by Hewlett-Packard Company
BROCHURE: Check out this infographic from HP to get started on optimizing your mobile strategy. Find out the latest trends, discover key development steps, and get access to resources that can help you start adding business value through mobility today.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett-Packard Company

Increase Your Visibility for Supply Chain Optimization with Mobile Apps
sponsored by Kony
WEBCAST: Check out this webcast now to learn about the mobile application approach to increasing visibility for supply chain optimization.
Posted: 26 Mar 2013 | Premiered: Dec 11, 2012

Kony

Bank Anytime, Anywhere with SAP Mobile Solutions
sponsored by SAP America, Inc.
VIDEO: This brief video shows how SAP mobile tools will help your customers bank anytime, anywhere. Learn how you can transform your banking business by taking the branch to the customer. Personalize their experience and empower your employees to partner with them and become their trusted advisors.
Posted: 22 Mar 2013 | Premiered: 22 Mar 2013

SAP America, Inc.

Top Five Contact Center Trends for 2013
sponsored by Avaya
WHITE PAPER: This resource offers five key trends that are reshaping customer experience management. Discover how successfully tap into these trends will give you the competitive advantage over those who fail to adapt to this rapid change.
Posted: 21 Mar 2013 | Published: 21 Mar 2013

Avaya

Mobile apps reach the busy customer
sponsored by SearchCRM
EZINE: In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.
Posted: 19 Mar 2013 | Published: 19 Mar 2013

SearchCRM

Using Social Media to Win Over Customers
sponsored by SearchCRM
EBOOK: While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
Posted: 12 Mar 2013 | Published: 12 Mar 2013

SearchCRM

Five reasons why mobilising Windows applications is simpler than you think
sponsored by Citrix
WHITE PAPER: In this white paper,  uncover five myths about Windows application development and how your company can go mobile relatively painlessly.
Posted: 11 Mar 2013 | Published: 11 Mar 2013

Citrix

Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative
sponsored by Kofax, Inc.
WEBCAST: Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.
Posted: 05 Mar 2013 | Premiered: Nov 28, 2012

Kofax, Inc.

Fireside chat with Huntington Banks' Jeff Dennes
sponsored by Kony
WEBCAST: Mobile application development can quickly get messy when trying to expand to multiple devices and formats. In this webcast, see how a single platform helped one company stay relevant in the mobile marketplace.
Posted: 05 Mar 2013 | Premiered: Mar 5, 2013

Kony

A New Way to Work: Workday Mobile Strategy
sponsored by Workday
WEBCAST: This webcast explores Workday's mobile solutions and user-focused interfaces, stressing the importance of functional mobility across all smart devices.
Posted: 04 Mar 2013 | Premiered: Mar 4, 2013

Workday

Handbook: Making Mobile BI Work: Real World Advice and Strategies
sponsored by SearchBusinessAnalytics
WHITE PAPER: This informative white paper offers a three-part series of advice on building and deploying mobile BI apps from consultants and IT managers who have already been through the process. It discusses what you need to do to provide fast mobile BI performance among other helpful tips.
Posted: 26 Feb 2013 | Published: 26 Feb 2013

SearchBusinessAnalytics

How Adaptive Case Management Drives Better Customer Engagement
sponsored by Kofax, Inc.
WHITE PAPER: This white paper discusses the necessary role of adaptive case management in enabling a more responsive, flexible, and effective customer engagement in an era when the rising power of the individual demands a new architecture of engagement for customers and employees alike.
Posted: 22 Feb 2013 | Published: 22 Feb 2013

Kofax, Inc.

Learn how Kofax makes it easier to onboard new customers.
sponsored by Kofax, Inc.
VIDEO: Access this brief video to explore the benefits of a business process management technology that will enable you to onboard new customers more efficiently. Find out how you can benefit from advanced information capture, mobile technology and business process management technologies.
Posted: 21 Feb 2013 | Premiered: 31 Aug 2012

Kofax, Inc.

City engages HP to develop innovative mobile applications
sponsored by Hewlett-Packard Limited
WHITE PAPER: Discover how Anaheim was able to make a vision of mobilizing government services a reality in this white paper. Learn the steps they took and solutions that helped them make the city government more transparent and accessible than ever before.
Posted: 08 Feb 2013 | Published: 31 Dec 2012

Hewlett-Packard Limited

A special issue covering the opportunities in mobility market
sponsored by MicroScope
EZINE: A special issue covering the opportunities for resellers selling mobility hardware, supporting infrastructure and management tools
Posted: 08 Feb 2013 | Published: 11 Feb 2013

MicroScope

Gartner Application Architecture,Development & IntegrationSummit 2013
sponsored by Gartner
BROCHURE: Due to the convergence of cloud mobile, big data, and other trends, it is critical to manage the disruptive forces in how applications are designed, managed and consumed. Join Gartner's Application Architecture, Development & Integration Summit 2013 to explore the trends of cloud, mobile, big data and other trends. Continue to register today!
Posted: 06 Feb 2013 | Published: 06 Feb 2013

Gartner

The Case for Big Data in the Financial Services Industry
sponsored by Hewlett-Packard Limited
WHITE PAPER: In the financial services industry, improving decision making will help you achieve a competitive advantage and the way to do this is through analytics and the ability to exploit big data.Access this white paper to learn the strengths and weaknesses of cloud computing, security, and mobility. And examine expert tips to leveraging big data.
Posted: 28 Jan 2013 | Published: 30 Sep 2012

Hewlett-Packard Limited

The Case for Big Data and Analytics in Retail: Unlocking Hidden Opportunities
sponsored by Hewlett-Packard Limited
WHITE PAPER: More and more information hidden in big data lies beyond a retailer's information management assets- residing in social data, customer data, market data and supplier data. Access this exclusive resource to discover how to tap into these valuable insights.
Posted: 28 Jan 2013 | Published: 30 Sep 2012

Hewlett-Packard Limited

Enable Enterprise Mobility & Change the Game
sponsored by Hewlett-Packard Limited
BROCHURE: Check out this infographic from HP to get started on optimizing your mobile strategy. Find out the latest trends, discover key development steps, and get access to resources that can help you start adding business value through mobility today.
Posted: 25 Jan 2013 | Published: 30 Jun 2012

Hewlett-Packard Limited

Essential strategies for mobile application testing and development
sponsored by Neotys
EGUIDE: Mobile application development creates a set of challenges for developers and testers. In this E-guide, you can find out some of the key challenges and strategies associated with mobile applications. It outlines insights into mobile texts, collaboration and other processes.
Posted: 06 Mar 2013 | Published: 06 Mar 2013

Neotys

Personalization Driving E-Commerce
sponsored by Limelight Networks, Inc.
EGUIDE: Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.
Posted: 28 Jan 2013 | Published: 28 Jan 2013

Limelight Networks, Inc.
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