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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Mobile App Development Challenges & New Tactics
sponsored by ComputerWeekly.com
RESOURCE: Our guide, Stay Aloft With Mobile Applications in the Cloud, reveals trends in mobile app adoption and new challenges facing the developers making them. Find expert advice on navigating today's mobile app challenges, how to choose middleware for your mobile-first strategy, and using mobile apps to exploit IoT cloud services.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

ComputerWeekly.com

Zebra ISV Spotlight: Expedite Mobile Manufacturing Initiatives
sponsored by CraveInfoTech
WHITE PAPER: As modern manufacturing organizations go global, mobile applications will become increasingly critical to your business processes. Learn how to integrate mobile enterprise asset management, logistics, warehouse management, asset tracking and workforce optimization with your current SAP ERP solutions including SAP S/4HANA, SAP ECC, SAP Business One.
Posted: 26 Oct 2016 | Published: 30 Jun 2016

CraveInfoTech

Accelerate Your Mobile App Implementation To Improve Field Workforce Productivity
sponsored by CraveInfoTech
WHITE PAPER: Mobile apps are the key to future-proofing your organization. Access this white paper to learn how mobile apps are taking center stage when it comes to your business operations. Discover how mobility will improve the quality and safety of field work, speed up processes, manage inventory, and more.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

CraveInfoTech

Embrace Enterprise Mobility
sponsored by Lenovo
WHITE PAPER: Why are so many companies embracing enterprise mobility? This white paper discusses the benefits of the enterprise mobility, key steps to securing the mobile enterprise and a mobile device that drives results.
Posted: 24 Oct 2016 | Published: 31 Aug 2016

Lenovo

Gain a Competitive Advantage Through Today's Advanced Technologies
sponsored by Lenovo
WHITE PAPER: This white paper details how to successfully implement today's advanced technologies, like cloud and mobility, so you can gain a competitive advantage over your rivals.
Posted: 24 Oct 2016 | Published: 31 Aug 2016

Lenovo

How to Create a Happy, Connected Workforce
sponsored by Lenovo
EBOOK: Mobility is shaping the future workforce, and why not? Every employee gains a yearly average of 240 hours of productivity from mobile working. Access thie e-book to learn the 5 simple steps to create a connected workforce that is happy and productive.
Posted: 21 Oct 2016 | Published: 21 Oct 2016

Lenovo

Tools and Techniques for Managing Apps Across Countless Delivery Methods, Endpoint Types, and OSes
sponsored by TechTarget
RESOURCE: This 11-page guide – curated by the editorial, objective experts at SearchMobileComputing.com – is jam-packed with invaluable tips for effectively managing today's mobility headaches in the face of vendor rhetoric, escalating user demands/expectations, and an increasing array of options for managing devices and delivering both apps and data.
Posted: 18 Oct 2016 | Published: 18 Oct 2016

TechTarget

How Process Manufacturers Can Prepare for the Factory of the Future
sponsored by Infor
WHITE PAPER: We're about to go through a fourth industrial revolution, but what does that mean for the future of process manufacturing and the factory of the future? Discover the 5 IT forces driving modernization, the 5 technologies the future is being founded on, and more.
Posted: 18 Oct 2016 | Published: 30 Sep 2016

Infor

Mobility Fuels Productivity Gains for Energy and Utilities
sponsored by Red Hat
EBOOK: Download this e-book to mobilize your enterprise with strategic mobile asset and workforce management. By reading on, you will learn 6 core strategies for mobile app development, including instruction on how to make use of device-specific functionality and integrate with multiple existing systems and domains.
Posted: 17 Oct 2016 | Published: 17 Oct 2016

Red Hat

Baking and the Digital Revolution: Meeting the New Customer Expectation
sponsored by Magenic
WHITE PAPER: Banking is undergoing a digital revolution, due largely to mobile capabilities, in order to keep pace with customer expectations. Discover which services your customers expect to be handled digitally or in-person, and how to deliver the speed and agility they demand without stretching yourself too thin.
Posted: 06 Oct 2016 | Published: 30 Sep 2016

Magenic

Plug-and-Play POS: How Point-of-Sales is Entering a New Market Model
sponsored by Intel
WEBCAST: Discover how POS is entering the new IoT market model, and take advantage of plug-and-play POS to vastly improve the customer experience. Tune in as experts demonstrate 3 simple steps to POS implementation, and more.
Posted: 06 Oct 2016 | Premiered: Oct 6, 2016

Intel

Mobile Performance Solutions
sponsored by Akamai
PRODUCT OVERVIEW: This product overview highlights an integrated mobile and cellular web performance platform that can help you reduce cost by eliminating infrastructure needed to deliver mobile content, increase revenue by optimizing mobile web performance , and get ahead of competition by leveraging key user insight to tailor customers' mobile experiences.
Posted: 22 Sep 2016 | Published: 31 May 2016

Akamai

Case Study: How Honda France Consolidated Their BI Platforms
sponsored by Yellowfin
CASE STUDY: This case study explains how Honda France found a web-based program that was hassle-free and allowed them to spend less time worrying about collecting analytics. Learn how they adopted a program which is accessible from mobile devices, merged seamlessly with their existing CRM platform, cut the cost of their existing BI capabilities, and more.
Posted: 16 Sep 2016 | Published: 16 Sep 2016

Yellowfin

Beyond Mobile: Building a Successful Omnichannel Strategy
sponsored by CA Technologies
EBOOK: 42% of customers do their online research in-store. A strong omnichannel presence is no longer luxury, it's a necessity. Learn how to optimize your strategy to improve customer experiences.
Posted: 01 Sep 2016 | Published: 29 Jul 2016

CA Technologies

CW Benelux ezine August 2016
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Benelux we describe how data scientists in the Netherlands have applied technology to art.
Posted: 15 Aug 2016 | Published: 15 Aug 2016

ComputerWeekly.com

Improve Web Performance and Meet End-User Expectations
sponsored by Akamai
WHITE PAPER: When one second means the difference between a 56% increase in bounce rate or a 27% increase in conversion rate, you can't afford to have low web performance. Learn about the three essentials of web performance: scale, performance, and intelligence, and the role each plays into delivering the best possible web performance.
Posted: 10 Aug 2016 | Published: 30 Oct 2015

Akamai

Benefit from Automated Services Without Sacrificing Customer Experience Using Enterprise Intelligent Assistants (EIAs)
sponsored by [24]7 Customer, Inc.
RESOURCE: Enterprise intelligent assistants (EIAs) are growing in popularity but do you have the knowledge that you need to choose the right one? In this Opus Research report, learn 8 core characteristics of highly successful EIAs. Discover how you can benefit from automated services without sacrificing quality customer experience.
Posted: 09 Aug 2016 | Published: 31 Aug 2015

[24]7 Customer, Inc.

Building High-Performance Mobile Experiences
sponsored by Akamai
WHITE PAPER: What constitutes great mobile performance? How can you tell where your app falls in regards to performance quality? This Forrester report explores the problem areas concerning mobile performance and gives guidance when it comes to issues of quality.
Posted: 09 Aug 2016 | Published: 18 Nov 2015

Akamai

How to optimize APIs, apps and sites to please mobile customers
sponsored by Akamai
WHITE PAPER: While mobility provides amazing opportunities for business growth, the rapid rate of mobile adoption represents unprecedented challenges in mobile delivery. In this e-book, learn about challenges in mobile delivery and how to master them by optimizing for fast APIs, mobile apps, and mobile sites.
Posted: 09 Aug 2016 | Published: 29 Apr 2016

Akamai

Extending the Value of Mobile Java Apps
sponsored by IBM
WEBCAST: In the age of mobile development, you may want to revisit your strategy for Java and JEE systems. Watch this webinar to get tips on how to implement microservices and APIs, improve user experience, and more. You'll also learn how to improve app integration and leverage cloud-based mobile backend as a service.
Posted: 03 Aug 2016 | Premiered: Aug 3, 2016

IBM

The Future of Retail Customer Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: 71% of in-store shoppers who use smartphones say the device is more important than the in-store experience. Uncover the future of retail shopping with 5 key predictions based on current trends and the changing perception of shopping experiences for you to consider.
Posted: 28 Jul 2016 | Published: 28 Jul 2016

[24]7 Customer, Inc.

Benchmark Your Omnichannel Customer Service Readiness
sponsored by Genesys
WEBCAST: Omnichannel customer service is the new norm in our mobile-first world. This webcast will help you determine where your omnichannel presence stands, where to go, and figure out how much value this adds to your business.
Posted: 22 Aug 2016 | Premiered: Sep 14, 2016

Genesys

Location-Based Services Transforming Real-Time Sales and Marketing
sponsored by SearchCRM
EBOOK: Mobile location-based services offer a treasure trove of customer data, but companies must walk a fine line between sound marketing and personal privacy.
Posted: 18 Aug 2016 | Published: 16 Aug 2016

SearchCRM

Four Ways A Mobility Project Can Transform Your Business
sponsored by Hewlett Packard Enterprise
EGUIDE: To truly embrace mobility, rethink the way your organization does business, because with a well-planned mobility project, you can increase revenue and make employees more productive. This e-guide highlights four ways companies are using a mobility project to transform the way they do business.
Posted: 16 Aug 2016 | Published: 11 Aug 2016

Hewlett Packard Enterprise

The Growing Presence of Mobile Financial Apps
sponsored by Sage Live
EGUIDE: In this expert e-guide, Linda Rosencrance reveals what experts are saying about mobile applications, including how they are empowering financial workers to expand access to customer data, improve accuracy, and efficiency of reporting processes.
Posted: 11 Aug 2016 | Published: 10 Aug 2016

Sage Live
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