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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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IBM's Content-Focused Mobile App for Sales Teams – Powered by Box Platform
sponsored by Box
RESOURCE: Not all applications are secure and seamless enough to handle the content your sales team needs, and on the fly. Learn about IBM's new app that can enable your sales teams to interact with your most pertinent customer content and data on-the-go with one PaaS mobile platform.
Posted: 23 May 2016 | Published: 07 Apr 2016

Box

Breaking Down the Benefits of Desktop Transformation
sponsored by VMware
WHITE PAPER: The future of mobility relies on the technology that it replaced; desktop computing. Desktop computing is undergoing a transformation that will couple it with the advances mobility has to offer. Read on to learn about the benefits this next-gen desktop is promising to deliver.
Posted: 20 May 2016 | Published: 29 Dec 2015

VMware

Rightmove Expands Content Delivery Capabilities for Growing Image Demand
sponsored by Limelight Networks, Inc.
CASE STUDY: In this case study, learn how Rightmove accommodated its expanding content by reliably delivering its growing number of images via a new content delivery network (CDN). Prep your enterprise for an increase in multi-device delivery traffic by reading on, and learn how to deliver your content to any device over a high performance network.
Posted: 20 May 2016 | Published: 20 May 2016

Limelight Networks, Inc.

Salesforce Sales Cloud Helps Reps Seal the Deal
sponsored by IBM
EBOOK: In this 3-part expert handbook, learn how Salesforce Sales Cloud strives to make data entry easy for sales reps and create CRM data that's clean, accurate and complete. Take a closer look at Salesforce Sales Cloud and its pros and cons.
Posted: 19 May 2016 | Published: 19 May 2016

IBM

Tackling Workplace Mobility
sponsored by VMware
WHITE PAPER: 84% of employees use a mobile device during their work day and as mobility takes over the workplace, problems with security, compliance, and cost begin to pop up. Learn more about the mobile takeover and find a solution that tackles these challenges.
Posted: 18 May 2016 | Published: 29 Apr 2016

VMware

Chester Zoo: Educating with the Help of Sitecore® Mobile Technology
sponsored by Sitecore
CASE STUDY: Six years ago, a member of Chester Zoo's digital team identified the unstoppable rise of mobile users in analytics reports. Access this case study video and PDF to learn how this pioneering digital team has managed the rapid growth of user mobility before, during, and after every zoo visit.
Posted: 18 May 2016 | Published: 18 May 2016

Sitecore

Enterprise Mobility Management
sponsored by IBM MaaS360
WHITE PAPER: 20% of CIOs reported that their organizations do not have a mobile technology strategy. In order to survive in the mobile centric world, a nuanced strategy is in order. See how enterprise mobility management has evolved over the past two decades and how to ensure that your organization doesn't fall behind.
Posted: 18 May 2016 | Published: 31 Mar 2016

IBM MaaS360

Enterprise Mobility Management Suites Vendor Comparison
sponsored by IBM MaaS360
RESOURCE: This expert report breaks down enterprise mobility management (EMM) into four easily understandable categories and compares the strengths and weaknesses of top EMM suite vendors. Get prepared to navigate the mobile business landscape.
Posted: 18 May 2016 | Published: 07 Jul 2015

IBM MaaS360

Mobile Insights: Expert answers to 5 essential questions on creating a winning mobile experience
sponsored by Sitecore
WHITE PAPER: This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what "mobile" most frequently means to Sitecore partner customers.
Posted: 18 May 2016 | Published: 18 May 2016

Sitecore

Six steps to control the uncontrollable
sponsored by Microsoft
WHITE PAPER: Your employees need to be productive where and when they want to be. If you don't provide ways for them to accomplish this, they'll do it themselves. So how sure are you that you're in full control of your company? Explore six key focus areas to managing your enterprise's mobility and empowering your employees while ensuring security.
Posted: 18 May 2016 | Published: 04 May 2016

Microsoft

Controlling the uncontrollable
sponsored by Microsoft
WHITE PAPER: 29% of workers use three or more devices, work from many locations, and use many apps, and this number is growing. The problem is enabling employees without compromising security throughout the enterprise. Read on to learn about an enterprise mobile management solution that will make the process easier than you may realize.
Posted: 18 May 2016 | Published: 11 May 2016

Microsoft

How Mobility Gives Small Businesses an Edge with Customers
sponsored by CDW
MICROSITE: What's the easiest way for small and medium-sized businesses (SMBs) to compete with larger ones? Planning a strong mobile strategy that allows for more efficient internal operations and better customer engagement. Read on to learn how to lay out the best possible strategy for your SMB.
Posted: 13 May 2016 | Published: 23 Mar 2016

CDW

Mobile is eating the world: Four ways to rethink customer experiences as mobile-first and mobile-only
sponsored by Sitecore
WHITE PAPER: Access this eBook, written by Brian Solis, globally recognized as one of the most prominent thought leaders in business innovation, to delve into mobile consumer behavior and how it requires a different approach.
Posted: 12 May 2016 | Published: 29 Feb 2016

Sitecore

Benchmark Survey: State of Localization for Web and Mobile Apps
sponsored by Transifex
WHITE PAPER: Today's customers expect your Web and mobile apps to be localized to fit their native language and culture. Access survey results to learn the biggest benefits and challenges of app localization. Discover how you can manage translation quality and consistency across your mobile and Web apps.
Posted: 11 May 2016 | Published: 31 Dec 2014


Microsoft Dynamics CRM: Comparing 2016 to 2015
sponsored by TechData Corporation
WHITE PAPER: What are the latest features in Microsoft Dynamics CRM to help you deliver exceptional customer experiences? View a side-by-side features comparison for the 2016 and 2015 versions of Microsoft Dynamics CRM Online. Uncover the differences for features, like: information discovery, SMS marketing, social CRM, and more.
Posted: 05 May 2016 | Published: 05 May 2016

TechData Corporation

5 Ways to Optimize Your Mobile Apps with Behavior Analytics
sponsored by IBM
WHITE PAPER: Explore a mobile analytics strategy that can empower you with complete visibility, insight, and contextual information to improve the mobile user experience. You'll discover 5 ways to optimize your mobile behavior analytics solution.
Posted: 05 May 2016 | Published: 05 May 2016

IBM

Deploy Dynamics CRM Online Faster for an Accelerated ROI
sponsored by TechData Corporation
WHITE PAPER: How can you expedite the CRM onboarding process to gain an accelerated ROI? Take a quick look into Microsoft Dynamics CRM Online coupled with a quick deployment tool. See a side-by-side feature comparison of this fast onboarding strategy vs. a professional subscription.
Posted: 04 May 2016 | Published: 04 May 2016

TechData Corporation

Microsoft Dynamics CRM Online: Pricing and Licensing Quick Reference Guide
sponsored by TechData Corporation
PRODUCT OVERVIEW: This quick reference guide to Microsoft Dynamics CRM Online offers a look into licensing and pricing basics. Find out about the latest feature releases, licensing programs, and much more.
Posted: 04 May 2016 | Published: 31 Dec 2015

TechData Corporation

Microsoft Office 365 Case Study: AIA Group
sponsored by Microsoft
WHITE PAPER: In this brief case study, you'll learn how AIA Group empowered its business with Microsoft Office 365. Discover cloud-based business services that support the modern workplace, drive connected teamwork, and boost customer service.
Posted: 04 May 2016 | Published: 04 May 2016

Microsoft

Delivering a Digital Customer Experience for Today’s Mobile Consumer
sponsored by Mitel Networks Limited
WHITE PAPER: Today's customers demand flexibility from their digital interactions. Discover how you can provide seamless, satisfying digital experiences to your customers through email, text, web chat, and social media by downloading this white paper now.
Posted: 04 May 2016 | Published: 04 May 2016

Mitel Networks Limited

Australian Digital Experience Report
sponsored by SAP
WHITE PAPER: This report explains why delivering engaging omnichannel experiences is an imperative for businesses today. Read on for case studies of companies that got it right, and how to improve customer loyalty and ultimately revenue.
Posted: 03 May 2016 | Published: 03 May 2016

SAP

A CIO's Guide to Developing Purpose-Built Mobile Apps for the Digital Business
sponsored by Kony
EGUIDE: For CIOs, the rapidly changing dynamics of the mobile workplace represent significant business and technology challenges – and opportunities. In this expert guide, discover 8 considerations for CIOs building mobile apps for their digital business, and learn how you can redirect your development culture to better support mobile workers.
Posted: 21 Apr 2016 | Published: 19 Apr 2016

Kony

Tools-Driven DevOps and Continuous Software Delivery in the Enterprise
sponsored by IBM
RESEARCH CONTENT: Continuous delivery is a must for digital transformation and speed is not enough. You must now deliver new products faster at the highest quality. Access this report summary to find how DevOps and Agile development have become the core for delivering quality apps with speed and learn where your peers are with adopting continuous delivery processes.
Posted: 14 Apr 2016 | Published: 30 Dec 2015

IBM

Profiting from CRM Deployments in the Cloud
sponsored by Microsoft
WHITE PAPER: This white paper highlights a set of easy-to-deploy cloud CRM products, services and enablement tools that can help you improve your total value proposition.
Posted: 13 Apr 2016 | Published: 13 Apr 2016

Microsoft

Keeping up with New Mobility Best Practices
sponsored by Mitel Networks Limited
WEBCAST: In a world of mobile customers your business' IT professionals need to be able to manage and support your applications to deliver the best possible mobile experience. In this webinar learn how your business can overcome limited communication agility to improve effectiveness.
Posted: 13 Apr 2016 | Premiered: Feb 29, 2016

Mitel Networks Limited
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