Mobile CRM Reports

EGUIDE: The ability to process rapid-firing reams of IoT data can help you make it in our mobile-, social-, and cloud-driven era. In this guide, learn from experts how you (and how certain tools) can provide a smooth, effective digital transformation for maximum benefits.

Posted: 11 Jul 2016 | Published: 04 Jul 2016

EBOOK: To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.

Posted: 24 Jun 2016 | Published: 24 Jun 2016

EBOOK: In this 3-part expert handbook, learn how Salesforce Sales Cloud strives to make data entry easy for sales reps and create CRM data that's clean, accurate and complete. Plus, explore the pros and cons of the Salesforce Sales Cloud.

Posted: 19 May 2016 | Published: 19 May 2016

EBOOK: This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.

Posted: 25 Mar 2016 | Published: 15 Mar 2016

EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.

Posted: 01 Mar 2016 | Published: 25 Feb 2016

EGUIDE: This expert e-guide explains the current landscape of the taxi-hailing application market (think Uber) and examines how location-based mobile apps are revolutionizing customer relationship management in hospitality, insurance, and retail with a big emphasis on the customer privacy concern.

Posted: 01 Mar 2016 | Published: 25 Feb 2016

EBOOK: How can you determine which sales leads are worth your time and which ones aren't likely to go anywhere? Discover how predictive lead-scoring software can help you zero in on the right prospects and drive better sales performance.

Posted: 29 Feb 2016 | Published: 29 Feb 2016

EGUIDE: Without an effective way to integrate data from disparate systems, your mobile CRM can't help you optimize the customer experience. This expert guide explores how companies have overcome their data integration challenges to improve their mobile CRM.

Posted: 24 Feb 2016 | Published: 16 Feb 2016

EGUIDE: This expert e-guide explores how to build mobile-first, contextually-aware websites and apps that can enhance user experience and engage customers. Learn 4 steps for adopting a mobile first-perspective, and then discover how to implement and prepare for responsive web design.

Posted: 22 Feb 2016 | Published: 16 Feb 2016

EZINE: In this issue of Modern Mobility, you will explore the state of enterprise wearables, assesses their potential use cases, and take an exclusive look at the security challenges that still remain. Read on to access a Q&A with end-user computing expert Matt Kosht, who explains why app refactoring is still a niche technology.

Posted: 09 Feb 2016 | Published: 09 Feb 2016

EGUIDE: Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.

Posted: 05 Feb 2016 | Published: 04 Feb 2016

EGUIDE: In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.

Posted: 01 Feb 2016 | Published: 24 Jan 2016

EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.

Posted: 17 Dec 2015 | Published: 10 Dec 2015

EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.

Posted: 28 Oct 2015 | Published: 28 Oct 2015

EZINE: In this issue of Modern Mobility, delve straight into in-app analytics, and learn how the insights this technology provides will keep mobile applications on track. Access this exclusive e-zine now to learn more about mobile backend as a service, and how to build apps that connect to data center infrastructure.

Posted: 13 Oct 2015 | Published: 13 Oct 2015

EBOOK: EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.

Posted: 26 Jun 2015 | Published: 26 Jun 2015

EBOOK: This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.

Posted: 28 May 2015 | Published: 28 May 2015

EZINE: In this issue of Modern Mobility, you will discover how to develop, provision, and manage mobile apps through an individualized enterprise app store built on a secure portal. Access this e-zine now to learn how deploying your own app store cuts down on the problems that arise with public stores.

Posted: 08 May 2015 | Published: 08 May 2015

EBOOK: Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.

Posted: 13 Mar 2015 | Published: 13 Mar 2015

EBOOK: This e-book takes readers through the process of enabling and managing a secure mobile workforce. Access this resource to understand how mobility can increase agility—and why security concerns, while important, shouldn't stop mobility in your organization from taking off.

Posted: 02 Feb 2015 | Published: 02 Feb 2015

WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.

Posted: 09 Dec 2014 | Published: 09 Dec 2014

EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.

Posted: 21 Nov 2014 | Published: 21 Nov 2014

EBOOK: This e-book chapter is a guide to geolocation apps—what they are, what they do, and how they can benefit companies and their customers. You'll learn why providing a consumer with the right information at the right time is necessary in today's marketplace and look at the hurdles blocking widespread use of location-based data and analytics.

Posted: 12 Nov 2014 | Published: 12 Nov 2014

EGUIDE: This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.

Posted: 10 Oct 2014 | Published: 10 Oct 2014

EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.

Posted: 10 Oct 2014 | Published: 10 Oct 2014