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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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New CRM Technologies Bring Sales Success to Businesses
sponsored by Salesforce.com
EGUIDE: In this eGuide, you'll learn how an emergency response software seller tied a new CRM platform to its inventory and back end systems. In addition, read on to discover how tablets for business are improving both sales and CEM efforts.
Posted: 30 Jun 2015 | Published: 30 Jun 2015

Salesforce.com

How a Mobile CRM Makes You More Successful
sponsored by Salesforce.com
WHITE PAPER: The best CRM solutions go beyond basic functionality and deliver cutting edge features that make the companies that use them more efficient, more effective, and more successful. Chief among these cutting edge features is mobile functionality.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Salesforce.com

Private Bank Creates App to Give Customers Mobile Access to Valuable Financial Content
sponsored by Carrington Associates
CASE STUDY: This case study describes how BNP Paribas Wealth Management, one of the largest private banks in the world, created its first app to give customers access to valuable financial information on their smartphones, tablets, and computers.
Posted: 29 Jun 2015 | Published: 31 Mar 2015

Carrington Associates

India & BYOD: In a Maturing Market, Employee Satisfaction Is The Top Priority
sponsored by Intel
WHITE PAPER: Access this white paper to discover in-depth research into the substantial commitment to BYOD and CYOD throughout the Indian business world.
Posted: 22 Jun 2015 | Published: 22 Jun 2015

Intel

Google Apps Collaboration Adoption Services
sponsored by Cloud Sherpas
WHITE PAPER: Access this white paper to learn how to improve the adoption of Google Drive for collaboration across the enterprise.
Posted: 12 Jun 2015 | Published: 12 Jun 2015

Cloud Sherpas

The Future of Email Marketing
sponsored by Adobe EchoSign
WHITE PAPER: This brief report, with findings from Forrester, is your email marketing playbook. Learn how to refine your efforts when challenged with email accessibility across all channels and devices, in turn influencing customers through valuable ongoing brand interactions.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Adobe EchoSign

Best Practices for Benchmarking Web & Mobile Site Performance
sponsored by Melbourne IT
WHITE PAPER: This white paper examines how to accurately and effectively calculate website success through the use of benchmarks. Access now and uncover the best practices for doing so and ultimately, ensure your web and mobile site performance is where it should be.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

Melbourne IT

Enabling the Mobile Workforce in the Wake of Consumerization
sponsored by Calero Software
WHITE PAPER: In this white paper you'll learn how to gain a competitive advantage by outsourcing mobile support to providers that offer world class service desk capabilities and economies of scale for maximizing the value of mobility.
Posted: 04 Jun 2015 | Published: 26 Dec 2014

Calero Software

Your Complete CRM Handbook: Everything You Need to Know to Get Started
sponsored by Salesforce.com
EBOOK: Is it time for your organization to invest in a CRM solution? The contents of this e-book will help you to answer that question and provide you with the information you need to get started.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

Salesforce.com

A Quick Peek at the Salesforce App
sponsored by Salesforce.com
WHITE PAPER: You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

Salesforce.com

End-to-end demonstration of Mobile Quality Assurance for Bluemix & MobileFirst Quality Assurance
sponsored by IBM
WEBCAST: Access this video to see how easy it is to set up Mobile Quality Assurance on Bluemix, IBM's premiere open-standards, cloud based platform.
Posted: 28 May 2015 | Premiered: May 28, 2015

IBM

Real-time Geospatial Analytics and the Connected Car
sponsored by IBM
WEBCAST: Access this exclusive video to learn how real-time geospatial analytics can help your organization by tracking and monitoring your mobile workforce with the help of the connected car. Discover the benefits of greater visibility in all of your mobile business processes enabled by the proper data infrastructures.
Posted: 28 May 2015 | Premiered: May 28, 2015

IBM

E-book Title: The Multichannel MandateChapter 2 Title: Make Mobile, Social Channels Work
sponsored by SearchCRM
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 May 2015 | Published: 28 May 2015

SearchCRM

10 Advantages of a Mobile Sales Team
sponsored by Salesforce.com
WHITE PAPER: In this informative resource, you'll uncover what today's sales teams actually look like. Read on to learn the top 10 advantages of a mobile sales team.
Posted: 28 May 2015 | Published: 31 Dec 2014

Salesforce.com

Modernizing Software Delivery through Software-Defined Environments
sponsored by IBM
WHITE PAPER: Companies need a holistic software delivery process that streamlines their ability to innovate based on customer feedback while also lowering barriers, costs and risks. Software-defined environments (SDEs) can do this. This white paper explains how to begin the transition to SDEs and receive the full benefit of their resources and tools.
Posted: 27 May 2015 | Published: 31 Dec 2014

IBM

Rethinking Your Approach to Mobile Business
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Access this white paper to learn about the IDEA cycle approach to embracing a mobile mindset.
Posted: 26 May 2015 | Published: 24 Jan 2014

Dell, Inc. and Intel®

WaaS offers the ability to effectively and securely manage all end users, their devices, compliant workloads and more
sponsored by Matrix42
WHITE PAPER: This white paper provides evaluation criteria for workspace aggregators. Read now to learn how to effectively and securely manage all end users, their devices, compliant workloads, and more.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

Workspace aggregators help your business to improve costs and boost productivity
sponsored by Matrix42
WHITE PAPER: Read this white paper to find out how workspace aggregators can help your IT department integrate the cloud into your enterprise easily while improving costs, boosting productivity, and minimizing complexity.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

Case Study: How Easy Taxi Delivered Better User Experiences
sponsored by HERE
WHITE PAPER: This brief case study presents map-related challenges faced by rideshare app companies and their customers. Discover features that enable these companies with a reliable mapping strategy, along with their inherent benefits
Posted: 13 May 2015 | Published: 13 May 2015

HERE

Geospatial Analytics
sponsored by IBM
SOFTWARE DOWNLOAD: Discover how you can leverage real-time geospatial analytics to track when devices enter or leave defined regions with this trial software. Explore the capability of monitoring device locations in real time, and control region monitoring using geospatial ATI.
Posted: 01 May 2015 | Premiered: 18 Dec 2014

IBM

Measuring Mobile: How to Quantify the Success of Your Mobile Initiative
sponsored by Kony
WHITE PAPER: In this white paper, find formulas for deriving the ROI of your mobile programs both in terms of customer engagement and operational efficiency.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Kony

How to Achieve Complete Mobile Security without Sacrificing User Experience
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at dealing with the difficult security challenges associated with mobility adoption. Read on to learn more.
Posted: 22 Apr 2015 | Published: 18 Dec 2014

BlackBerry

How BlackBerry Addresses BYOD Security Issues
sponsored by BlackBerry
WHITE PAPER: This white paper examines how the BlackBerry® platform aims to resolve the security issues inherent in accessing sensitive enterprise data on consumer devices.
Posted: 22 Apr 2015 | Published: 04 Dec 2014

BlackBerry

Customer Experience: An Enterprise Driver in the New Style of IT
sponsored by Hewlett-Packard Limited
WHITE PAPER: This brief white paper explains learn how tools developed in the consumer space are being adapted to create organizations that are more collaborative, interaction-oriented, and user-centric than ever before.
Posted: 15 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Eight Ways to Generate New Revenue With Business Intelligence and Analytics
sponsored by Information Builders
WHITE PAPER: Access this white paper and understand how to turn buzzwords, like "predictive analytics," into benefits. Learn how to support new growth strategies and drive new revenue using eight important technologies, such as master data management.
Posted: 08 Apr 2015 | Published: 30 Apr 2012

Information Builders
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