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Business of Information Technology >
Business Processes >
Sales >
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ALSO CALLED:
SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact
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Definition continues below.
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Sales Force Automation Reports
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7 Matches
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FROM SOA TO SAAS: How SaaS Is Driving New Opportunities in Application and Data Integration
sponsored by Pervasive Software
WHITE PAPER:
With IT budgets being reduced, software-as-a service (SaaS) is becoming more attractive as a tool for companies handling data and application integration. Read this report from the 451 Group to learn about the benefits of SOA vs. SaaS, projected growth of this software segment, and read about the key vendors that provide Saas integration.
Posted: 07 Jan 2010 | Published: 07 Jan 2010
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Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics)
sponsored by myDIALS Inc.
WHITE PAPER:
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
Posted: 04 Nov 2009 | Published: 04 Nov 2009
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The iPhone is Here to Stay: What’s an Enterprise to do About it?
sponsored by Sybase, Inc.
BROCHURE:
Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
Posted: 04 Sep 2009 | Published: 04 Sep 2009
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Pivotal CRM: Built For Sales
sponsored by Pivotal CRM, a CDC Software solution
PRODUCT DEMO:
In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
Posted: 23 Jul 2009 | Published: 23 Jul 2009
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Unlock the Hidden IT Opportunities in Troubled Economic Times
sponsored by BMC Software, Inc.
WHITE PAPER:
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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Ride the Express Lane in the Journey to Speed ITIL® Adoption
sponsored by BMC Software, Inc.
WHITE PAPER:
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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Blackberry Solution Increases Customer Service for Corporate Real Estate Company
sponsored by BlackBerry
CASE STUDY:
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
Posted: 26 Feb 2009 | Published: 26 Feb 2009
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SALES FORCE AUTOMATION DEFINITION (continued): … Commerce's ACT! and GoldMine Software's GoldMine. Sales automation software is sometimes called sales automation software software, and sometimes called customer relations management (CRM) software. SFA packages typically include a Web-ready database, an e-mail package, and customizable templates. A three-tiered architecture is typically used to separate the database, server, and application to reduce programming demands on clients. A module-based design is generally used, to allow users to customize the package to suit their needs.In August 2000, Oracle released a free CRM software package, OracleSalesOnline.com … Sales Force Automation definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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