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  May 24, 2013
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Sales Force Automation

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ALSO CALLED: SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact  … 
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SAP Solutions for Information Workers: Empowering Salespeople
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SOFTWARE DEMO: Learn how SAP solutions for information workers allow salespeople to manage sales accounts, manage sales opportunities, and collaborate with co-workers, all while taking advantage of familiar user environments.
Posted: 15 Jun 2007 | Premiered: 15 Jun 2007
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TOPICS:  Business Performance Management | Business Process Management | Microsoft Office | Sales Force Automation | SAP (Product)
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SALES FORCE AUTOMATION DEFINITION (continued): …  Commerce's ACT! and GoldMine Software's GoldMine. Sales automation software is sometimes called sales automation software, and sometimes called customer relations management ( CRM ) software.SFA packages typically include a Web-ready database, an e-mail package, and customizable template s. A three-tiered architecture is typically used to separate the database, server, and application to reduce programming demands on clients. A module-based design is generally used, to allow users to customize the package to suit their needs.In August 2000, Oracle released a free CRM software package, OracleSalesOnline.com … 
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