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Telephony Services

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ALSO CALLED: Telephone Services, Computer Telephony Services, Phone Services, Telephony, Voice Services
DEFINITION: In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service (NTS),  … 
Definition continues below.
Telephony Services Reports
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Case Study: CNET Networks
sponsored by ShoreTel
CASE STUDY: To discover what system CNET implemented to fulfill their telephone needs for 1600 employees across 8 different offices access this exclusive case study. Read now to devise your own office phone consolidation system.
Posted: 02 Sep 2015 | Published: 31 Dec 2012

ShoreTel

5 Guidelines to Boost Productivity and Enable Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: In this white paper, you will learn 5 guidelines for enhancing UC&C in your business, including the use of unified messaging, Wi-Fi calling, and conference bridges. Read on to access these 5 tips for remote collaboration.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Polycom, Inc.

Vendor Comparison: Selecting the Communications Technologies
sponsored by Polycom, Inc.
WHITE PAPER: This white paper serves a guide in selecting the right unified communications technologies for your business, and outlines several conference room-ready sound stations and telephones to fit your organization.
Posted: 17 Aug 2015 | Published: 24 Apr 2015

Polycom, Inc.

SIP Trunking or Hosted Telephony: Which Should You Deploy?
sponsored by XO Communications
WHITE PAPER: In this expert guide, UC guru Michael Bradenburg walks you through the process of determining whether SIP trunking or hosted telephony is right for you.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

XO Communications

5 Mistakes to Avoid When Selecting a Business Phone System
sponsored by RingCentral
WHITE PAPER: In this white paper, discover the five mistakes these businesses make – and how to avoid them.
Posted: 24 Apr 2015 | Published: 31 Dec 2013

RingCentral

How to Connect Your Business Communications Like Never Before
sponsored by RingCentral
WHITE PAPER: Access this white paper now to discover a buyer's guide to bringing your business communications into the new age of enterprise mobility.
Posted: 24 Apr 2015 | Published: 24 Apr 2015

RingCentral

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: Access this white paper to discover how a cloud phone system is vital to a multi-location business.
Posted: 23 Apr 2015 | Published: 26 Dec 2014

RingCentral

Office Mover's Guide: The One Thing to Leave Behind
sponsored by RingCentral
WHITE PAPER: Access this white paper now to learn why your traditional PBX system might be holding you back, and discover a new approach to enterprise communications that you can implement in your new office.
Posted: 22 Apr 2015 | Published: 26 Dec 2014

RingCentral

Research Report: The Potential ROI for One UC Provider
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover a Forrester Research, Inc., Total Economic Impact (TEI) study that examines the potential ROI you can expect from one potential UC provider.
Posted: 22 Apr 2015 | Published: 27 Jun 2014

RingCentral

Tech Skills Heading the Way of the Dinosaur: 2015 Edition
sponsored by Global Knowledge
WHITE PAPER: This white paper highlights a few different types of technologies from the past and explains why it might be time to make some changes.
Posted: 27 Mar 2015 | Published: 27 Mar 2015

Global Knowledge

A Portfolio for All of Your UC and Collaboration Needs
sponsored by Dimension Data
WHITE PAPER: This exclusive resource takes an in-depth look at how your business can transform and enable employees to communicate the way they want to. Read on to learn more.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Dimension Data

The Unified Communications Buyer’s Guide to Picking the Right Cloud Telephony Solution
sponsored by ThinkingPhones
WHITE PAPER: This essential buyer's guide will help you decide which cloud telephony option is right for you, guiding you through the trecherous waters of unified communications.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

ThinkingPhones

IT Professionals Rate ShoreTel Top in Customer Loyalty, Service, Value
sponsored by ShoreTel
WHITE PAPER: This exclusive research paper details the key factors organizations should look for when choosing a UC provider.  Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

The True Costs of Business Phones
sponsored by ShoreTel
WHITE PAPER: IT professionals face the challenge of delivering improved collaboration capabilities while also minimizing cost of operations.  Consequently, understanding the ability of IP Telephony (IPT) and unified communications (UC) solutions to provide robust technology affordably is critical for overall IT success.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

ShoreTel

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Special Report on Cisco
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

The Truth About Mobile UC&C: Expert Roadmap
sponsored by SearchSecurity.com
EGUIDE: Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.
Posted: 16 Oct 2013 | Published: 16 Oct 2013

SearchSecurity.com

Getting Started with Cisco Unified Communications Technologies
sponsored by Global Knowledge
WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Posted: 07 May 2013 | Published: 10 Apr 2013

Global Knowledge

Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

RingCentral

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Top 10 Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets.
Posted: 04 Dec 2013 | Published: 04 Dec 2013

Aruba Networks

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Sangoma Technologies
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TELEPHONY SERVICES DEFINITION (continued): … In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service (NTS), and all PRS numbers begin with 090 with 0909 reserved exclusively for adult content services.
Telephony Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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