| Recent Vendor Reports on Telephony Services |
Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications: Sponsored by Avaya and IBM
| sponsored by Avaya
WHITE PAPER:
Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
Posted: 25 Jun 2009 | Published: 25 Jun 2009
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Managing your communications overload
| sponsored by Orange Business Services
WHITE PAPER:
In recent years, there has been a communications explosion. The sound of a busy signal is obsolete and can no longer be tolerated in the fast-paced business world. Employees, partners, suppliers and customers need immediate access to the people who make their businesses go, and delays cost time and money. Read on to learn more.
Posted: 17 Jun 2009 | Published: 16 Jun 2009
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The Evolution of IPTV: A Provider's Perspective
| sponsored by Alcatel-Lucent
PODCAST:
In this podcast, you will hear how today's operational IPTV business will soon evolve to a multimedia and multi-screen environment and how Alcatel-Lucent is helping service operators along that very important journey.
Posted: 09 Jun 2009 | Premiered: 09 Jun 2009
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SugarCRM and Asterisk: Automating Customer Support Processes
| sponsored by SugarCRM Inc.
WEBCAST:
Watch this webcast to learn about SugarCRM's out-of-the-box collaboration capabilities and how Asterisk can help companies of all sizes implement a best-in-class telephony system. This webcast will also show how Geeks on the Way is becoming one of the fastest-growing businesses in western Canada due to the combination of SugarCRM and Asterisk apps.
Posted: 02 Jun 2009 | Premiered: Available On Demand
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Five Touch Points with SugarCRM®: Key Integration Points to Extend the Value of Your CRM System
| sponsored by SugarCRM Inc.
WHITE PAPER:
Read this paper to learn all about integration between CRM solutions and other mission-critical business applications and the five examples of the most common integrations SugarCRM's customers make by leveraging SugarCRM's open source model and the resulting benefits SugarCRM's customers experience.
Posted: 02 Jun 2009 | Published: 02 Jun 2009
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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
| sponsored by ShoreTel
PRODUCT LITERATURE:
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
Posted: 19 May 2009 | Published: 19 May 2009
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Best Practices for Controlling Skype in your Enterprise
| sponsored by Blue Coat
WHITE PAPER:
Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details.
Posted: 14 May 2009 | Published: 14 May 2009
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Best Practices for Planning, Deploying and Managing Enterprise VoIP
| sponsored by CA
WHITE PAPER:
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP. The discussion includes a high level description of a proven methodology for deploying VoIP and other demanding applications.
Posted: 30 Apr 2009 | Published: 30 Apr 2008
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E-Zine: 4G Right Now - Making the Case for LTE Networks
| sponsored by Motorola, Inc.
EZINE:
How do mobile operators make the right network investments to effectively meet consumers' increasingly insatiable demand for mobile data services? While some operators are continuing down the 3GPP 3G migration path, other operators are considering a move directly to Long Term Evolution (LTE) technology.
Posted: 13 Apr 2009 | Published: 31 Dec 2008
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