Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE:
This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013
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Cisco Unified Communication Manager - Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER:
Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.
Posted: 18 Jun 2013 | Published: 02 May 2013
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Cisco Unified Communications Manager Express
sponsored by Global Knowledge
WHITE PAPER:
Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.
Posted: 18 Jun 2013 | Published: 21 May 2013
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Understanding Avaya IP Office Short Codes
sponsored by Global Knowledge
WHITE PAPER:
This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.
Posted: 17 Jun 2013 | Published: 01 May 2013
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Avaya CS 1000: Defining Calling Line Identification Numbers
sponsored by Global Knowledge
WHITE PAPER:
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Posted: 14 Jun 2013 | Published: 16 May 2013
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Network Evolution University: Realizing the Benefits of Enterprise UC&C
sponsored by SearchUnifiedCommunications.com
VIRTUAL ENVIRONMENT:
This virtual seminar focuses on how changing workforce practices are influencing unified communication strategies, how today's cloud UC services can serve businesses, and how your employees can communicate and collaborate effectively individually and in teams whether in the office, remote, or on the road.
Posted: 11 Jun 2013 | Premiered: 11 Jun 2013
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Polycom Enhances Its Portfolio with Support of the Telepresence Interoperability Protocol (TIP)
sponsored by Polycom, Inc.
WHITE PAPER:
This resource details how one company is enhancing their portfolio to support TIP, helping you protect your telepresence and conferencing investments and easily interact with others regardless of the platform they leverage. View now to learn more!
Posted: 06 Jun 2013 | Published: 31 Jul 2012
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Making Sense of Unified Communications
sponsored by Channel Transformation Alliance
WHITE PAPER:
This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation.
Posted: 16 May 2013 | Published: 16 May 2013
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Building Reliable IP Telephony Systems
sponsored by Channel Transformation Alliance
WHITE PAPER:
Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more!
Posted: 15 May 2013 | Published: 31 Aug 2012
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The Total Cost of Ownership Benchmarking Study for Unified Communications
sponsored by Channel Transformation Alliance
WHITE PAPER:
This Aberdeen Group report provides analysis on the total cost of ownership (TCO) associated with IP and legacy TDM telephony systems. View now for insight on various solutions and how they compare on eight metrics on upfront CAPEX and OPEX, as well as recurring costs.
Posted: 14 May 2013 | Published: 31 Jan 2012
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IP Telephony TCO for the SME: Think Beyond Equipment Cost
sponsored by Channel Transformation Alliance
WHITE PAPER:
This Aberdeen Group report unveils the results of a survey on IP telephony (IPT) usage in small-to-midsize-enterprises (SMEs). View now to uncover the initial and recurring costs of IPT and learn which system SMEs are benefitting from most when it comes to systems complexity and TCO.
Posted: 14 May 2013 | Published: 31 Dec 2012
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Getting Started with Cisco Unified Communications Technologies
sponsored by Global Knowledge
WHITE PAPER:
The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Posted: 07 May 2013 | Published: 10 Apr 2013
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Making Lync Your Softphone
sponsored by AVST
VIDEO:
This video explores how AVST's Intelligent Gateway can help you bridge the gap between your collaborative applications and your existing PBX, allowing you to unlock the power of UC without upgrading or replacing your PBX.
Posted: 03 May 2013 | Premiered: 12 Apr 2013
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How Black & Veatch Transformed Communications, Enhanced Global Collaboration and Boosted Productivity
sponsored by Hewlett-Packard Company
CASE STUDY:
This case study explores the unified communications solution put in place by a global leader in manufacturing industry which helped revolutionize communications across their globally dispersed enterprise, increase mobility, and boost productivity.
Posted: 04 Apr 2013 | Published: 31 May 2012
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Enterprise Cloud Services − Unified Communications Alcatel-Lucent At-A-Glance: Exceptional Reliability, Scalability, and Security
sponsored by Hewlett-Packard Company
WHITE PAPER:
Discover how you can dissolve the barriers of time and distance by leveraging a unified communications solution that helps you evolve toward converged IT and telecom infrastructures that are efficient, flexible, and can easily adapt to the needs of fast-changing markets.
Posted: 04 Apr 2013 | Published: 31 Jul 2012
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Enterprise Cloud Services – Unified Communications Made Easy
sponsored by Hewlett-Packard Company
WEBCAST:
Discover how an enterprise-grade, cloud-based unified communications solution can help your users connect across the globe to increase productivity, business agility, and efficiency in a flexible, cost-efficient manner.
Posted: 04 Apr 2013 | Premiered: Nov 12, 2012
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CX-E - The Industry's Most Interoperable UC Solution
sponsored by AVST
WHITE PAPER:
Uncover details about the industry's most interoperable, private cloud unified communications (UC) platform that can help you solve your most critical UC business challenges with solutions for mobile, voice, business processes, and interoperability.
Posted: 04 Apr 2013 | Published: 31 Aug 2012
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Enterprise Cloud Services − Unified Communications Avaya Aura At-A-Glance: Exceptional Reliability, Scalability, and Security
sponsored by Hewlett-Packard Company
WHITE PAPER:
Uncover details of an enterprise-grade hosted unified communications solution that enables a distributed system based on SIP to provide multiple benefits throughout your organization.
Posted: 02 Apr 2013 | Published: 29 Jun 2012
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Cisco Telepresence Zones
sponsored by Global Knowledge
WHITE PAPER:
The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.
Posted: 01 Apr 2013 | Published: 01 Apr 2013
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Octel Dies in 2014, What’s Next?
sponsored by AVST
VIDEO:
Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure.
Posted: 29 Mar 2013 | Premiered: 25 Jan 2013
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The Boston Celtics Move Up to Championship-Level Collaboration with Comcast Business Services
sponsored by Comcast
CASE STUDY:
Working across two locations proved to be difficult for the Boston Celtics. Discover which high-speed internet and unified voice service solution they put in place to increase connectivity, improve efficiency, and boost collaboration.
Posted: 25 Feb 2013 | Published: 30 Nov 2012
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Meet the Demands of the Modern Enterprise with Next-Gen Telephony
sponsored by Microsoft
WHITE PAPER:
Legacy telephony systems simply don't fulfill the needs of the modern enterprise. This whitepaper describes the collaboration, productivity, and cost-saving benefits you can enjoy by leveraging a single, comprehensive enterprise communication solution in your organization.
Posted: 30 Nov 2012 | Published: 04 Nov 2010
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The True Economic Impact of Unified Communications
sponsored by Microsoft
WHITE PAPER:
This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities
Posted: 28 Nov 2012 | Published: 30 Nov 2010
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An Introduction to the Basics of Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER:
Uncover the advantages that implementing a video conferencing solution can provide to your organization by reading this informative white paper today. Inside, discover how video conferencing works, best practices for security and device management, how you can get started, and more.
Posted: 09 Nov 2012 | Published: 09 Nov 2012
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Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
sponsored by RingCentral
PRESENTATION TRANSCRIPT:
This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
Posted: 29 Oct 2012 | Published: 29 Oct 2012
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