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Emerging Trends Radar Screen
sponsored by Gartner
WEBCAST: Tune in to this in-depth Gartner webcast to learn about emerging trends and how consumerization and mobile devices are driving innovation in the enterprise, and how you can tap into these rising trends to take your organization to the next level.
Posted: 02 Jul 2014 | Premiered: Jul 2, 2014, 01:00 EDT (05:00 GMT)

Gartner

Webinar: Managing the Deployment Lifecycle
sponsored by RightScale
WEBCAST: In this webinar, RightScale presents typical lifecycle scenarios that you accomplish today in your datacenter – and show how you can execute them on the cloud in a more automated and repeatable manner.
Posted: 01 Mar 2010 | Premiered: Mar 1, 2010

RightScale

Mobile Devices, Cloud Apps, and the Digital Workplace
sponsored by Hewlett Packard Enterprise
WEBCAST: This webcast explores the impact of mobile devices and cloud apps have on your organization, your network, and the security pros charged with safeguarding it all. There will be a special emphasis on vertical industries such as retail and education, plus a deep dive into healthcare.
Posted: 26 Aug 2016 | Premiered: Aug 19, 2016

Hewlett Packard Enterprise

Case Study: How Atom Bank Used CEM To Become The UK's First All-Digital Bank
sponsored by Genesys
VIDEO: In the digital age, it's become necessary for businesses to constantly rework and reimagine how they interact with their customers. In this case study, learn how Atom Bank became the UK's first all-digital bank. Discover how customer experience technology was implemented to allow customers to communicate using voice, chat, email or social media.
Posted: 27 Feb 2017 | Premiered: 27 Feb 2017

Genesys

Modern Relationships: Predictive Analytics, Machine Learning and Meaningful Customer Relationships
sponsored by Zendesk
VIDEO: Join Jason Maynard, Director of Data and Analytics, and Dave Dyson, Senior Customer Service Evangelist to learn how machine learning can help improve your customer relationships, and how predictive analytics can further improve support and raise customer satisfaction.
Posted: 19 Apr 2017 | Premiered: 30 Dec 2016

Zendesk

Chico's Battles with Explosive Growth in Central Distribution Warehouse
sponsored by Infor
VIDEO: Tune into this video to discover how Chico's leveraged an enterprise asset management (EAM) platform to control its inventory, expand its distribution campus, and streamline its work orders—keeping pace with demand and accelerating business growth.
Posted: 20 Jul 2016 | Premiered: 20 Jul 2016

Infor

How IoT Will Transform the Retail Industry
sponsored by Aruba Networks
VIDEO: Watch this brief video to learn how retailers can connect data from IoT devices, in-store interactions, mobile apps, and more to create and share insights across departments that boost sales and customer experiences.
Posted: 06 Jun 2017 | Premiered: 27 Feb 2017

Aruba Networks

Case Study: How Secrid Stays Connected to Sell Globally
sponsored by NetSuite
VIDEO: Watch this 2 minute case study to learn how Secrid, a secure wallet designer based in the Netherlands, uses a platform to sell their products around the world and coordinate with sales teams in an easy-to-navigate environment.
Posted: 17 Oct 2016 | Premiered: 16 Mar 2016

NetSuite

Webcast: Thinking Strategically About ABM
sponsored by TechTarget and Marketo
WEBCAST: Industry leaders TechTarget and Marketo outline the most common challenges of Account-Based Marketing (ABM) strategies and a set of practical practices for 2017.
Posted: 29 Mar 2017 | Premiered: Mar 29, 2017

TechTarget and Marketo

Top 3 Ways Enterprise Asset Management Can Decrease Your Operating Costs
sponsored by Infor
WEBCAST: There are many business drivers for enterprise asset management (EAM), including reducing production downtime and increasing labor productivity. But do you know what kind of EAM technology is best for your business? Learn how the latest EAM technologies can help you manage and decrease operating costs, while increasing your return on assets.
Posted: 20 Jul 2016 | Premiered: Jul 20, 2016

Infor

First Transit Transforms the Backbone of Their Fleet with SCM
sponsored by Infor
VIDEO: Tune into this video to discover how to optimize resource and labor utilization, improve inventory and shipping accuracy, respond faster to changing market conditions with an open architecture SCM platform. Learn how to gain the visibility you need to deliver the perfect order every time.
Posted: 20 Jul 2016 | Premiered: 20 Jul 2016

Infor

All Cloud Contact Center Software Is Not Created Equal
sponsored by Genesys
WEBCAST: Cloud architecture and design are now more important than ever in contact center software – but how may this affect your future plans? Register now for this on-demand webinar and learn from Glenn Nethercutt and Joe Ciuffo of Genesys how you can get started with contact center infrastructure in the cloud, how CX demands are changing tools, and more.
Posted: 31 May 2017 | Premiered: May 31, 2017

Genesys

From Cost Center to Profit Center: The Potential ROI of Zendesk
sponsored by Zendesk
WEBCAST: In this 30 minute webinar, Forrester Senior Analyst, Ian Jacobs, discusses the financial impact of Zendesk, a study conducted by Forrester Consulting that examines the costs and benefits of Zendesk to reveal its ROI over a three year period.
Posted: 19 Apr 2017 | Premiered: Jan 31, 2017

Zendesk

The Uncomfortable Truth About the State of Customer Experience Transformation
sponsored by Genesys
VIDEO: How is customer experience changing? View this webinar, featuring data from the 2017 Global Customer Experience (CX) Benchmarking Report, to learn how well organizations are doing in their digital transformation journey to omnichannel CX. Discover the top 5 trends from the report and more.
Posted: 24 May 2017 | Premiered: 24 May 2017

Genesys

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

Technical Support for Your Growing IT Inventory
sponsored by IBM
VIDEO: Reactive IT support for critical maintenance is no longer enough. Tune into this video to improve IT service and simplify inventory management with strategic implementation of a technical support appliance that provides user-specified hardware inventory discovery.
Posted: 28 Mar 2017 | Premieres: 06 Jul 2017

IBM

The Business of IT Transformation: Breaking Down the Vagaries
sponsored by Rackspace
WEBCAST: If you're feeling overwhelmed trying to grow your business—you're not alone. Tune into this webcast to hear from the CIO and Digital CTO at Rackspace, who in detail dissect "digital transformation" and highlight the challenges driving businesses like yours to the cloud, with an actionable cloud implementation checklist.
Posted: 23 Jun 2017 | Premiered: Mar 29, 2017

Rackspace

How Retailer Marks and Spencer Is Raising The Bar In Customer Service With Omnichannel Technology
sponsored by Genesys
VIDEO: Most customers today expect that companies will perform well across all available channels. But the reality is that some companies may rate highly with customers with one channel, while lacking in another. Inside, learn how leading retailer Marks and Spencer is using an omnichannel engagement platform to help raise their customer experience bar.
Posted: 23 Feb 2017 | Premiered: 23 Feb 2017

Genesys

Improve Customer Service and IT Service Support via Cognitive Computing
sponsored by IBM
VIDEO: Delve into the thickets of your multi-vendor IT landscape, and discover how to easily and quickly resolve your IT support problems in order to get your systems back online with cognitive computing. Tune in now to revamp your customer support with an automated technology support service.
Posted: 29 Mar 2017 | Premiered: 28 Jul 2016

IBM

On-Demand Webinar: 5 Steps to Eliminate Your Legacy Contact Center
sponsored by Genesys
VIDEO: If you're ready to make a change, consider a switch to an omnichannel approach and gain the immediate benefits, while paving the path for continued success. Register for this on-demand webinar, where you will learn key considerations and best practices to help you with your omnichannel plan.
Posted: 24 Apr 2017 | Premiered: 24 Apr 2017

Genesys

Online Job Marketplace Airtasker Migrates to AWS
sponsored by Rackspace
VIDEO: In this video, Paul Keen, Airtasker CTO, discusses the need to meet the demands of their developing growth, and how moving to a stable AWS environment helped them scale automatically and seamlessly during intensive peak periods. Tune in to see how AWS can help you reach an advanced state of DevOps capability, and more.
Posted: 19 Apr 2017 | Premiered: 22 Mar 2017

Rackspace

Market Perspectives: The Benefits of Improving RTOs
sponsored by Commvault
VIDEO: In this brief video, IDC research director Phil Goodwin shares the findings of a recovery time objective survey. Find out which company was able to cut unplanned downtime by more than 50% to produce unprecedented cost savings and provide more reliable availability of data.
Posted: 13 Oct 2016 | Premiered: 08 Mar 2016

Commvault

Market Perspectives: IDC on Making the Transition to Hybrid Cloud Capacity
sponsored by Commvault
VIDEO: In this video, ICS' Phil Goodwin talks about existing use cases for data protection in the cloud and how that will increase in the next few years. He also addresses how to make the transition to cloud but also manage the onsite data depositories.
Posted: 21 Oct 2016 | Premiered: 08 Mar 2017

Commvault

Closing the Customer Feedback Loop - Improving Customer Loyalty with Action Management
sponsored by MarketTools, Inc.
WEBCAST: Listening to customers today is a given. This Webinar will explain how companies can improve the customer experience, build loyalty, and deliver real business impact by acting on customer feedback. Attendees will also learn why it’s imperative to take action on the voice of the customer, the benefits of doing so, and the mechanisms that support it.
Posted: 26 Jan 2011 | Premiered: Jan 26, 2011

MarketTools, Inc.

Timing the Perfect ADC Vendor Refresh
sponsored by A10 Networks
WEBCAST: Today's market is all about the app, and consumers care about one thing: accessing them from anywhere, anytime, and above all - securely. Learn how a smart application delivery controller vendor refresh will improve performance, security, management and support..
Posted: 14 Feb 2017 | Premiered: Oct 28, 2016

A10 Networks

Where Cloud Computing is Headed
sponsored by SunGard Availability Services
WEBCAST: Gain insight on where the cloud is headed in this discussion with Rahul Bakshi, VP, Product for Managed Service, SunGard Availability Services. Find out about upcoming trends, key requirements, ROI considerations and more.
Posted: 23 Jan 2012 | Premiered: Jan 23, 2012

SunGard Availability Services

30-Day Complimentary Trial to BI Office
sponsored by Pyramid Analytics
SOFTWARE DEMO: How can you determine which BI option is right for you before you make a final investment? Access this complimentary 30-day trial to BI Office, an analytics platform that can empower your enterprise with collaborative capabilities for making data-driven decisions.
Posted: 31 May 2016 | Premiered: 31 May 2016

Pyramid Analytics

MyRepublic Adopts Unified Cloud with OpenStack Platform
sponsored by Red Hat
VIDEO: Tune in to learn how to achieve greater infrastructure flexibility and scalability with a unified private cloud that delivers the demands of a production-scale environment on open source software. Learn how your organization can cut time to market for new services, reduce hardware costs, and more.
Posted: 13 Apr 2017 | Premiered: 28 Feb 2017

Red Hat
 
 
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