IT Management  >  

IT Service Management

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: ITSM
DEFINITION: IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers. ITSM involves a paradigm shift from managing IT as stacks of individual components to focusing on the delivery of end-to-end services using best practice process models. ITIL (Information Technology Infrastructure  … 
Definition continues below.
IT Service Management Reports
1 - 25 of 517 Matches Previous Page  |  Next Page
The 2017 State of IT Incident Management
sponsored by EverBridge Inc.
EBOOK: Everyone knows the best way to solve a problem is by anticipating it and treating it preemptively. Inside this white paper, you'll find the state of incident management for 2017 and learn what you can anticipate for the coming year.
Posted: 17 Feb 2017 | Published: 17 Feb 2017

EverBridge Inc.

Case Study: Arla Foods Streamlines Software Complexity with Centrally Managed License System
sponsored by Snow Software
CASE STUDY: Access this case study to discover how Arla Foods ensured a strong, demonstrable ROI for software investments and streamlined IT asset management with a centrally managed license system. Read on to view benefits achieved, such as improved data access for generating compliance reports, and more.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

Snow Software

Service Management for the Mobile Workforce
sponsored by Matrix42
WHITE PAPER: As mobile devices become the workplace norm, your IT department needs to figure out how to make enterprise mobility management (EMM) and IT service management (ITSM) work together. Access this white paper to learn how to plan your IT strategy around integrating modern mobility management and ITSM.
Posted: 16 Feb 2017 | Published: 30 Dec 2016

Matrix42

How to Make Corporate IT Profitable
sponsored by Matrix42
WHITE PAPER: IT has traditionally been seen as a money pit. Taking a new approach enables you to turn it into a profit center. Access this white paper to learn about a holistic approach to IT service management that strives to keep IT's value higher than its cost.
Posted: 16 Feb 2017 | Published: 30 Dec 2016

Matrix42

Service Management in Organizations: From Cost Center to Profit Center
sponsored by Matrix42
VIDEO: IT service management may be the key to keeping your business afloat over the next decade as the business world continues to undergo rapid change. Watch this video to learn how markets are being disrupted and what you can do to keep your business operating smoothly.
Posted: 16 Feb 2017 | Premiered: 14 Dec 2016

Matrix42

Which Platform is the Best Fit for Your Use Case?
sponsored by ModoModo
WHITE PAPER: Access this white paper to learn how to best evaluate different platforms and figure out which one best fits your particular business needs. You'll understand the 5 keys to deciding which business process management platform works best for your organization's particular use case.
Posted: 10 Feb 2017 | Published: 10 Feb 2017

ModoModo

Computer Weekly – 14 February 2017: Under surveillance – what the Investigatory Powers Act means for business
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, the UK government has passed the Investigatory Powers Act, labelled a "snoopers' charter" that expands the scope of state surveillance – but what does it mean for businesses? We find out what digital transformation means in the fire and rescue service. And we examine the public cloud and storage. Read the issue now.
Posted: 10 Feb 2017 | Published: 14 Feb 2017

ComputerWeekly.com

Middle East IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Nordics IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed the importance of the cloud for Nordic organisations. Over half of them are increasing their spending on cloud based services this year, according to the survey findings.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

BeneluxIT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that IT decision makers at Benelux based organisations are less confident, than counterparts in most other parts of Europe, that IT budgets will rise this year.Only 28% of them think budgets will increase.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

A Hybrid IT Approach to Virtualization & DevOps Management
sponsored by Red Hat
EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

The Future is Hybrid, So Therefore Your IT Should Be
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this brief video to enable your hybrid IT infrastructure with a method in which you can take advantage of both the pay-as-you-go scalability of the public cloud i, as well as the security of on premise IT. You'll discover flexible, on-demand capacity scaling to fit each of your fluctuating workloads, and more.
Posted: 25 Jan 2017 | Premiered: 29 Nov 2016

Hewlett Packard Enterprise

Evaluating Red Hat Virtualization
sponsored by Red Hat
SOFTWARE DEMO: Is your enterprise ready to securely and confidently virtualize mission-critical applications, while gaining unparalleled performance and scalability? Take advantage of this free trial of Red Hat Virtualization now to evaluate its compatibility with your organization.
Posted: 24 Jan 2017 | Premiered: 24 Jan 2017

Red Hat

As A Service: IT Consumption Model for Digital Business Innovation
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: This IDC report examines how data center services providers can assist your IT organization in improving overall data center performance while enhancing resource allocation and consumption in the IT environment so that IT can facilitate digital transformation.
Posted: 24 Jan 2017 | Published: 30 Sep 2016

Hewlett Packard Enterprise

Case Study: Warwickshire County Council Refreshes Virtual Data Center
sponsored by Red Hat
CASE STUDY: Discover how Warwickshire County Council refreshed its virtual data center for maximum efficiency with the help of one platform using KVM, thereby empowering them now to automate systems management, strengthen resiliency, accelerate IT infrastructure deployment, and more.
Posted: 23 Jan 2017 | Published: 31 Dec 2014

Red Hat

The 3D Industrial Transformation
sponsored by Dassault systemes
WHITE PAPER: Here's your chance to take an exclusive look at 3D computing infrastructure: Delve into the new industrial capabilities this technology affords to position your organization for success by leveraging it to cut design and development time, decrease defective part numbers, and more.
Posted: 19 Jan 2017 | Published: 19 Jan 2017

Dassault systemes

How Digital Transformation Drives New Revenue Opportunities
sponsored by Presidio Networked Solutions
WHITE PAPER: Digital transformation asks, How can I use technology to drive better business outcomes? Download now to learn from forward-thinking CIOs how to lay the foundation for a successful digital transformation and drive new revenue opportunities in your enterprise.
Posted: 19 Jan 2017 | Published: 14 Nov 2016

Presidio Networked Solutions

Building an Agile Infrastructure for DevOps
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Meet the challenges of the software-defined future by learning how to support DevOps within the enterprise. Read on to adopt DevOps-based principles with assistance from composable infrastructure (the centerpiece: infrastructure as code) to achieve shortened development cycles, and more.
Posted: 18 Jan 2017 | Published: 30 Nov 2015

Hewlett Packard Enterprise

How the Top Nine Private Cloud Software Suites Stack Up
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: In this report, you'll assess the state of the private cloud market and identify the top nine private cloud software providers and how they stack up against each other. Download now to explore how private cloud computing has evolved over the years and discover the top trends in the market today.
Posted: 18 Jan 2017 | Published: 19 Jan 2016

Hewlett Packard Enterprise

Support Policy for HPE Helion CloudSystem Software
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how to get detailed support for managing your HPE Helion CloudSystem by downloading now. Discover the support features that complement this hybrid cloud infrastructure, empowering your teams with the agility they need to meet business demands.
Posted: 17 Jan 2017 | Published: 31 Dec 2016

Hewlett Packard Enterprise

Ansible Tower Demo: The Case for IT Orchestration
sponsored by Red Hat
VIDEO: Do you have a framework for automating IT systems? Learn how to integrate Ansible Tower orchestration and IT configuration with your own Linux server or cloud instance. Download now to see if agentless IT automation is right for your organization's app infrastructure.
Posted: 16 Jan 2017 | Premiered: 16 Jan 2017

Red Hat

Amelco: Continuous Delivery Using Ansible Tower
sponsored by Red Hat
CASE STUDY: Access this study to examine Amelco's success in simplifying app deployment and minimizing downtime by integrating an agentless IT orchestration framework into their infrastructure. See how Amelco simplified operation across disparate environments with deployment that leverages multi-tier orchestration.
Posted: 16 Jan 2017 | Published: 16 Jan 2017

Red Hat

Amelco Case Study: Continuous Delivery Using Ansible Automation
sponsored by Red Hat
VIDEO: Tune in as Amelco illustrates how one IT automation engine empowered effective multi-environment management for its diverse application infrastructure—with no downtime. Learn here how to unify management and provide continuous delivery of Linux-based apps, and more.
Posted: 16 Jan 2017 | Premiered: 01 Sep 2016

Red Hat

Infrastructure as Code, Demystifying the Cloud Service API Top IT's DevOps Challenges
sponsored by Datera
EGUIDE: Learn how to overcome IT's top DevOps challenges—including infrastructure automation and the risks cloud service APIs pose. Additionally, you'll gain a developer's perspective on creating agile Docker containers for DevOps, with varied approaches storage vendors take in managing them.
Posted: 16 Jan 2017 | Published: 11 Jan 2017

Datera
1 - 25 of 517 Matches Previous Page    1 2 3 4    Next Page
 
IT SERVICE MANAGEMENT DEFINITION (continued): …  Library) is a globally recognized collection of best practices for information technology (IT) service management.ITSM audits are based on analysis of four key performance indicators in specific ways: Growth and value, which involves tracking revenue growth against investment and utilization. Budget adherence, which involves optimizing the use of available funds and avoiding unnecessary expenditures. Risk impact, which involves identifying and evaluating the consequences of risks taken or avoided. Communication effectiveness, which involves examining customer feedback and gauging customer … 
IT Service Management definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement