Collaborative Commerce

WHITE PAPER: This brief explores the productivity value of video conferencing tools, highlighting the key features and criteria you'll need to select the right solution for you.

Posted: 01 Apr 2013 | Published: 01 Apr 2013

WHITE PAPER: This brief by Pamela Slim, award-winning author, shows you how to establish strong customer relationships and then nurture them for the long haul.

Posted: 01 Apr 2013 | Published: 01 Apr 2013

WHITE PAPER: This brief by Matt Abrahams, communication and presentation expert, explores how you can shake your stage fright to present with confidence.

Posted: 01 Apr 2013 | Published: 01 Apr 2013

WHITE PAPER: This brief by Gihan Perera, founder of First Step Communications, provides 10 practical tips for keeping control of your online meetings.

Posted: 01 Feb 2013 | Published: 28 Jan 2013

WHITE PAPER: This Harvard Business white paper examines the new collaborative leader, drawing on examples from many successful CEOs to showcase the power of company-wide collaboration.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future.

Posted: 13 Aug 2012 | Published: 31 May 2012

EBOOK: This e-book describes how using a cloud-based suite of applications and services integrated with a community of experts and trading partners can fuel the collaboration needed to improve your performance and profits.

Posted: 04 Nov 2011 | Published: 04 Nov 2011

EGUIDE: This e-guide will look at some of the ways the Service Desk can get a handle on determining what systems and devices they support, and will examine how the Service Desk can be best placed to support customers.

Posted: 13 Oct 2011 | Published: 13 Oct 2011

EBOOK: Procurement technology brings buyers and sellers together in virtual marketplaces, letting manufacturers aggregate purchases of goods and services to earn volume discounts and negotiate better prices. In this E-Book, experts discuss techniques for managing supplier risk and gaining more control over direct spend on raw materials.

Posted: 13 Nov 2010 | Published: 12 Nov 2010

WHITE PAPER: NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more!

Posted: 17 May 2010 | Published: 17 May 2010

WHITE PAPER: This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.

Posted: 06 Mar 2009 | Published: 06 Mar 2009