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Social Computing

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DEFINITION: Social networking is the practice of expanding the number of one's business and/or social contacts by making connections through individuals. While social networking has gone on almost as long as societies themselves have existed, the unparalleled potential of the Internet to promote such connections is only now being fully recognized and exploited, through Web-based groups established for that purpose.  … 
Definition continues below.
Social Computing Reports
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Airport IT Trends Survey
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Airports are spending a larger slice of their revenues on technology as they look to improve the passenger experience, this major study  from SITA reveals.
Posted: 04 Feb 2014 | Published: 04 Feb 2014

ComputerWeekly.com

Analytics & Data Warehousing Reader Survey Europe
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Over 150 IT professionals across Europe reveal their plans and priorities for business intelligence and analytics,  in this exclusive research from Computer Weekly.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

ComputerWeekly.com

HR Technology Toolkit
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Leading European & international academic offer insights into HR technology in this in-depth report from HR Zone.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

ComputerWeekly.com

Accenture Technology Vision 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The Accenture Technology Vision 2014 identifies six technology trends that are enabling enterprises to push the boundaries of innovation.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

ComputerWeekly.com

IT Priorities 2014: UK Europe, France and Germany
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Benchmark your IT spending plans, with our in-depth study of IT spending priorities in the UK, France, Germany, and Europe in 2014.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

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ComputerWeekly.com

Big Data and Content Analytics: measuring the ROI
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Early adopters of big data analytics are achieving good results that are helping to drive decision making in the business, this independent research by AIIM reveals.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

ComputerWeekly.com

CEO insights: Reinventing the rules of engagement
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This major study from IBM, which delves into the views of 884 global CEOs, assess the impact of technology on their organisations and strategy.
Posted: 04 Dec 2013 | Published: 04 Dec 2013

ComputerWeekly.com

CIO insights: Moving from the back office to the front line
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This major global C-level survey from IBM examines the changing role of the CIO and makes recommendations for CIOs who want to move from the back office to the front line of the business.
Posted: 04 Dec 2013 | Published: 04 Dec 2013

ComputerWeekly.com

Social media listening pulls direct opinion, focus groups get personal
sponsored by SearchCRM
EGUIDE: This expert e-guide examines how your organization can use social media to gain customer insights, as well as the value that older information-gathering methods still bring to the table. Also inside, uncover best practices in customer experience management (CEM).
Posted: 22 Nov 2013 | Published: 22 Nov 2013

SearchCRM

The Customer Service Balancing Act
sponsored by Jive Software
WHITE PAPER: New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

Jive Software

A New Charter for HR
sponsored by Jive Software
WHITE PAPER: In this white paper, Stowe Boyd of GigaOM Research explores:The current state of the workforce: What is the new normal? How HR and technology leaders can work together to responsibly invest in social technologies? What HR must become to embrace the modern workplace and earn a seat at the executive table.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

Jive Software

Changing the Face of Healthcare With Social Business Software
sponsored by Jive Software
WHITE PAPER: The stakeholders in Cerner's world are not only clinicians, hospitals, and medical device partners but consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support.
Posted: 12 Feb 2014 | Published: 31 Dec 2013

Jive Software

HPE Social Enterprise Services
sponsored by Hewlett-Packard Enterprise
WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Enterprise

Customer Strategies & Technologies Summit 2014
sponsored by Gartner
BROCHURE: View this brochure to learn about Gartner's 2014 Customer Strategies and Technologies Summit, taking place on April 28-29, 2014 in London, UK. Get a sneak preview of the schedule of events, including keynote speeches from Gartner VPs and solution provider sessions.
Posted: 04 Feb 2014 | Published: 31 Dec 2013

Gartner

Three Ways Online Anonymity Hurts Businesses and Consumers
sponsored by Gigya
WHITE PAPER: While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.
Posted: 27 Jan 2014 | Published: 31 Dec 2013

Gigya

Everything You Need to Know About Business Social Collaboration
sponsored by Cisco
EGUIDE: This expert e-guide covers the convergence of unified communications and collaboration and social software to create collaborative communications.
Posted: 16 Jan 2014 | Published: 16 Jan 2014

Cisco

7 Steps To Getting A Handle On Social Application In Your Enterprise
sponsored by Jive Software
WHITE PAPER: Social media is a huge part of your employees' personal lives, so why shouldn't it be integrated into their work lives as well? While some executives might be wary of incorporating social media in the workplace, they really shouldn't be. With the right management tactics, you can get the benefits of social media while still remaining in control.
Posted: 14 Jan 2014 | Published: 31 Dec 2013

Jive Software

How Social Business Pays Off
sponsored by Jive Software
WHITE PAPER: Social collaboration technology is a hot topic in the business applications space today -- but what about the hard numbers? Many companies are wary and want concrete proof of ROI and payback. Fortunately, this informative resource offers just that.
Posted: 13 Jan 2014 | Published: 31 Dec 2013

Jive Software

Social Analytics & Intelligence: Getting to Actionable Insights
sponsored by IBM
WEBCAST: Join Principal Analyst, Leslie Ament, in this on-demand webcast to gain a firsthand look at how to successfully manage social data. Uncover use cases of successful social intelligence and analytics, how to collaborate across multiple channels, and more.
Posted: 03 Jan 2014 | Premiered: Jan 3, 2014

IBM

Get Started with Social Relationship Management
sponsored by Oracle Corporation
WHITE PAPER: If you are looking for a way for your brand to succeed in the ever-changing social media landscape and deliver tangible results, follow the three important steps listed in this fascinating paper. Read on now to find startling facts, gain key insights about Social Relationship Management, and better your brand – long-term.
Posted: 31 Dec 2013 | Published: 31 Dec 2012

Oracle Corporation

New CRM Technologies Bring Sales Success to Businesses
sponsored by Scribe Software Corporation
EGUIDE: Creative companies are making broader use of smartphones to access more than just email – phone and mobile customer relationship management (CRM) software and finding uses for GPS, cameras and other technologies are transforming CRM practices, even for more traditional industries.
Posted: 26 Dec 2013 | Published: 26 Dec 2013

Scribe Software Corporation

Compliance Guide: Ensure Social Media Compliance Across Your Organization
sponsored by Hootsuite
WHITE PAPER: Whether you're in the financial, medical, or other industry, there are unique regulatory and legal requirements to consider when interacting on social media. In this informative resource, learn how a social relationship platform can help you manage all the areas of social media compliance,
Posted: 23 Dec 2013 | Published: 23 Dec 2013

Hootsuite

Social Business, Collaboration Takes the Enterprise into Uncharted Waters
sponsored by SearchBusinessAnalytics
EZINE: Access this e-guide to find experts examine how social media has catalyzed better collaboration, more democratic business process management, and - with the right amount of planning and analysis - significant ROI.
Posted: 16 Dec 2013 | Published: 16 Dec 2013

SearchBusinessAnalytics

Jump-starting Collaboration with Social Search
sponsored by IBM
WHITE PAPER: In this resource, learn how social search tools can help you access and utilize vast amounts of human knowledge, enabling your organization to increase collaboration and accelerate innovation.
Posted: 09 Dec 2013 | Published: 31 Jan 2013

IBM

CFO Guide to Improve Decision-making, Reduce Risk, Enhance Performance
sponsored by TideMark
WHITE PAPER: In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

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SOCIAL COMPUTING DEFINITION (continued): …  Based on the six degrees of separation concept (the idea that any two people on the planet could make contact through a chain of no more than five intermediaries), social networking establishes interconnected Internet communities (sometimes known as personal networks) that help people make contacts that would be good for them to know, but that they would be unlikely to have met otherwise. In general, here's how it works: you join one of the sites and invite people you know to join as well. Those people invite their contacts to join, who in turn invite their contacts to join, and the process repeats … 
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