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Business Process Automation

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ALSO CALLED: BPA
DEFINITION: The replacement of a manual business process with an automated one, usually through the use of advanced technologies.
Business Process AutomationReports
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Cloud service-desk: Don't get held back by a paper-based system
sponsored by IBM
CASE STUDY: Access this brief case study to learn about the cloud-based service desk that Kalibrate Pty. Ltd. harnessed to run its business more efficiently. Learn about the software that provided customers with time savings of up to 90 percent.
Posted: 08 Dec 2014 | Published: 31 Jul 2014

IBM

Improving Transportation and Global Trade Management with the Cloud
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this brief paper to discover how you can now get Oracle Transportation and Global Trade Management in the cloud, minimizing cost, optimizing service levels and creating flexible business process automation within global transportation and logistics networks.
Posted: 08 Dec 2014 | Published: 31 Aug 2014

Oracle Corporation UK Ltd

How an organization reduced ticket volume by 80 percent
sponsored by IBM
WHITE PAPER: View this concise case study to learn about the robust, reliable and scalable platform that Cognizant Technology Solutions Corp. chose to provide application value management (AVM) services for its enterprise-level applications. Discover how they were able to automate knowledge management and reduce ticket volumes for faster ticket times.
Posted: 05 Dec 2014 | Published: 31 May 2014

IBM

Health and Beauty Company Manages 2,000 Transactions per Minute
sponsored by Delego
CASE STUDY: Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Delego

Eyewear Company Settles 250,000 Transactions Annually With Payment Integration Suite
sponsored by Delego
CASE STUDY: One of the world's fastest growing manufacturers of fashion eyewear needed a scalable system to process over 250,000 transactions each year. Read this case study to discover how this eyewear company was able to anticipate a 50% increase in revenue while reducing risk of a credit card data breach.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Delego

Developing Clear Mobile BPM Strategies
sponsored by IBM
EBOOK: In this e-guide, learn why mobile BPM is a necessary upgrade, and uncover five steps to help you get prepare for it. Additionally, explore factors to consider when reconfiguring BPM to fit mobile computing needs.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

IBM

Proactively Manage Service Levels - How to Improve Customer Experience, Avoid Penalties, Improve Performance, and Increase Agility
sponsored by Automic
WHITE PAPER: This whitepaper starts by exploring the challenges of meeting SLAs in this new world that we find ourselves in. It then goes on to highlight the critical capabilities needed to proactively manage SLAs and explains how the Automic Business Automation platform provides the capabilities.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Automic

Improve ROI of People Soft Enterprise with Business Automation
sponsored by Automic
WHITE PAPER: Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Automic

Use smart process apps to build your next case management solution
sponsored by K2
WHITE PAPER: This paper describes how 3 companies harnessed smart process apps to improve visibility, make decisions faster, and cut processing times in half.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

K2

Analyst report: 6 predictions for the future of BPM
sponsored by K2
WHITE PAPER: To help you navigate the coming shift to customer-centric BPM, read this Forrester Research, Inc. report that highlights 6 predictions for how the BPM market will unfold in 2015.
Posted: 26 Nov 2014 | Published: 06 Nov 2014

K2

The Value of Back Office Automation: Successful Enterprise Strategies
sponsored by Genesys
VIDEO: Watch these videos to get different perspectives of Genesys customers on how back office automation transformed their company and their customer experience.
Posted: 25 Nov 2014 | Premiered: 25 Nov 2014

Genesys

AIIM Report: Top Drivers for Improved Case Management and Smart Process Apps
sponsored by IBM
WHITE PAPER: This AIIM research report takes an in-depth look at the applicability of smart process applications, the experience of early users, the drivers for improved case management, and the feature sets required of a modern case management system.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

IBM

Navigating the New Mobile World With SAP
sponsored by SAP
VIDEO: Maribel Lopez, founder of Lopez Research, outlines three crucial stops companies evolve through during their mobility journey: Extend, Accelerate, and Transform. In this video, learn how SAP customers have embraced Maribel Lopez's three phases in order to help their enterprises run better, and ultimately do business in a whole new way with mobile.
Posted: 17 Nov 2014 | Premiered: 17 Nov 2014

SAP

Big Data in Banking: Conquer PPI Growing Pains
sponsored by Hewlett-Packard Limited
VIDEO: The growing amount of internal and legacy data is a major challenge that banks face with payment protection insurance (PPI). This brief video explains how digitizing banking processes and adding automation can help your organization drastically reduce costs and drive efficiency.
Posted: 04 Nov 2014 | Premiered: 04 Nov 2014

Hewlett-Packard Limited

E-guide: BPM Best Practices
sponsored by OpenText
EGUIDE: In this expert e-guide, learn from examples why some believe BPM has no place in legacy modernization efforts while others champion the approach. Additionally, discover how picking the right BPM certification program can build up critical skills and know-how for your IT team.
Posted: 30 Oct 2014 | Published: 30 Oct 2014

OpenText

Mobile App Helps Simplify Business Processes, Lead-to-Cash Workflow
sponsored by Cisco & Fujitsu
VIDEO: View this concise video now to find out how I Heart Studios solved their business process problem, and what benefits they are enjoying because of it. Find out how they integrated a mobile application that manages the entire business process and lead-to-cash workflow.
Posted: 29 Oct 2014 | Premiered: 29 Oct 2014

Cisco & Fujitsu

Business Process Automation: iHeart Studios Uses PaaS to Grow its Business
sponsored by Cisco & Fujitsu
VIDEO: In this video case study, learn how iHeart Studios harnessed a Salesforce-integrated application that tracks all steps of their business workflow. Learn about the direct benefits that iHeart enjoys now with an automated business process, and how they were able to grow their business 600% over 12 months.
Posted: 27 Oct 2014 | Premiered: 24 Mar 2014

Cisco & Fujitsu

Best practices for data migration projects
sponsored by Bull
EGUIDE: This expert e-guide provides a ten step data center migration checklist to avoid potential risk, as well as expert advice on planning migration projects
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Bull

Coriell Life Sciences Creates Innovative Genetics Solution using IBM Cloud
sponsored by IBM
WHITE PAPER: This case study explores how one organization improved with business process management from IBM.
Posted: 22 Oct 2014 | Published: 13 Aug 2014

IBM

Coriell Life Sciences Turns to Business Process Management
sponsored by IBM
VIDEO: This video case study explores how one organization improved with business process management from IBM.
Posted: 22 Oct 2014 | Premiered: 22 Oct 2014

IBM

Duke University Libraries Adds Automated Process Management
sponsored by IBM
CASE STUDY: This exclusive case study reveals the centralized, automated process management solution Duke University chose to solve its problems.
Posted: 22 Oct 2014 | Published: 16 Apr 2014

IBM

Seeing Data for What It Is
sponsored by Datawatch Corporation
WHITE PAPER: Securities trading has become more dispersed among exchanges and other trading venues, driven by competition, technological advances, and permanent transformation. View this informative whitepaper now to discover the essentials of modern securities trading.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Datawatch Corporation

Improving Business Agility with Red Hat JBoss BRMS
sponsored by Red Hat
WHITE PAPER: In this informative white paper, learn about an open source business rules management system (BRMS) that can help your organization capture business logic and automate decisions across physical, virtual, mobile, and cloud environments.
Posted: 02 Oct 2014 | Published: 31 Aug 2014

Red Hat

Business Process Automation: Contact Center Management Case Study
sponsored by Automic
CASE STUDY: Check out this paper that highlights the business automation platform BT Global Services, an IP-based telephony network in Europe, deployed to help complete their reporting and alerting, scheduling, development and operations tasks.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

Automic

Simplify Management & Deliver Business Continuity for VMware Horizon 6
sponsored by VMware, Inc.
VIDEO: This webcast will help you learn how desktop virtualization can help you simplify end-user management while also optimizing backup and recovery capabilities.
Posted: 24 Sep 2014 | Premiered: 30 Jun 2014

VMware, Inc.
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