10 Critical Questions to Ask a Manufacturing ERP Vendor
sponsored by Plex Systems
WHITE PAPER:
Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.
Posted: 31 Mar 2009 | Published: 31 Mar 2009
|
|
|
5 Ways IT Managers Can Leverage SOA to Deploy More Agile & Adaptable Business Applications
sponsored by Oracle Corporation UK Ltd
WHITE PAPER:
In this white paper, learn five of the most compelling reasons to consider implementing a service-oriented architecture (SOA), particurally if your business id commited to increasing agility.
Posted: 04 Nov 2011 | Published: 04 Nov 2011
|
|
|
A Guide to Branching and Merging Patterns
sponsored by AccuRev
WHITE PAPER:
In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
|
|
|
A Technical Overview of the Oracle SPARC SuperCluster T4-4
sponsored by Oracle Corporation
WHITE PAPER:
This white paper examines how the versatile design of the Oracle SPARC SuperCluster T4-4 along with powerful, bundled virtualization capabilities makes it an ideal platform for consolidating enterprise servers and workloads and deploying multi-tiered applications with Web, database, and application components.
Posted: 24 Apr 2012 | Published: 24 Apr 2012
|
|
|
A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution
sponsored by SAP America, Inc.
WHITE PAPER:
Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.
Posted: 27 Mar 2012 | Published: 27 Mar 2012
|
|
|
ABBYY CardHolder: Your Electronic Business Card Holder
sponsored by ABBYY
VIDEO:
Uncover how an electronic business card holder can help you store and use important data on your smartphone without cluttering your personal address book.
Posted: 16 May 2012 | Premiered: 16 May 2012
|
|
|
ABBYY TextGrabber + Translator Mobile App
sponsored by ABBYY
VIDEO:
This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.
Posted: 16 May 2012 | Premiered: 16 May 2012
|
|
|
Achieving Business Agility with Application Grid
sponsored by Oracle Corporation
WHITE PAPER:
Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.
Posted: 09 Sep 2009 | Published: 09 Sep 2009
|
|
|
Achieving Business Agility with Application Grid
sponsored by Oracle Corporation
WHITE PAPER:
Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.
Posted: 08 Mar 2012 | Published: 08 Mar 2012
|
|
|
Adapt your contact center for increased customer satisfaction
sponsored by inContact
VIDEO:
This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012
|
|
|
Analyst's take: Force.com application drives faster development
sponsored by ComputerWeekly.com
WHITE PAPER:
Nucleus analyzed existing Force.com application deployments and found an average of 4.9 times faster development. End customers, developers, and ISVs experience more rapid time to value, lower cost, and greater ongoing flexibility.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
|
|
|
Automatic Service Migration in WebLogic Server
sponsored by Oracle Corporation
WHITE PAPER:
View this whitepaper and learn how Oracle WebLogic Server 10.3 adds support to the WLS Clustering infrastructure by eliminating the need for human intervention through the use of automatic migration.
Posted: 11 Mar 2011 | Published: 11 Mar 2011
|
|
|
Avocent Universal Management Gateway - Delivering Confidence through Connection
sponsored by Avocent
WHITE PAPER:
You need to maintain control over your data center as it expands, regardless of where it is physically located. This white paper describes a management tool that can assist you in this process by gathering real-time data, enhancing infrastructure efficiency, and more.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
|
|
|
Backup Software: Nine Must-Ask Questions
sponsored by Iron Mountain
WHITE PAPER:
Check out this white paper for 9 key questions to ask when shopping for backup software solutions. Learn how to accurately define your needs and expectations, and know what to look for to determine if a particular solution will meet them or not. Read on to learn more.
Posted: 24 Feb 2012 | Published: 24 Feb 2012
|
|
|
Bell Rings in Improved Customer Address Information
sponsored by DataFlux Corporation
CASE STUDY:
Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.
Posted: 28 Feb 2011 | Published: 28 Feb 2011
|
|
|
Benefits of Cloud-Based Communications
sponsored by Interactive Intelligence, Inc.
PRESENTATION TRANSCRIPT:
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
Posted: 10 May 2012 | Published: 10 May 2012
|
|
|
Best Practiced for Application Rationalization
sponsored by HP
VIDEO:
This video answers important questions related to application portfolio management, including why now is such an important time to modernize and rationalize your applications, and the best practices and tools which can ensure success.
Posted: 15 Sep 2011 | Premiered: 15 Sep 2011
|
|
|
Best Practices for Transforming to a Multi-Channel Contact Center
sponsored by inContact
WHITE PAPER:
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
Posted: 20 Jan 2012 | Published: 20 Jan 2012
|
|
|
Breaking Away with Business Analytics and Optimization
sponsored by IBM
WHITE PAPER:
In top-performing organizations, analytics has replaced intuition as the best way to answer questions about what markets to pursue, how to configure and price offerings, and how to identify where operations canbe made more efficient in response to cost and environmental constraints.
Posted: 14 Dec 2010 | Published: 14 Dec 2010
|
|
|
Building the Contact Center of the Future
sponsored by inContact
WHITE PAPER:
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
Posted: 15 May 2012 | Published: 15 May 2012
|
|
|
Business Card Reader for iPhone Demo
sponsored by ABBYY
VIDEO:
This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone.
Posted: 16 May 2012 | Premiered: 16 May 2012
|
|
|
Can the Modern Enterprise be More Agile? From Agile Development to Business Agility
sponsored by Hewlett-Packard Limited
WEBCAST:
Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.
Posted: 17 May 2012 | Premiered: 17 May 2012
|
|
|
Case Study: Nuvasive Supports its Virtualized Environment with Compellent SAN
sponsored by Dell, Inc.
CASE STUDY:
NuVasive needed a shared storage solution to take full advantage of the high-availability and disaster-recovery benefits of server virtualization. Read this case study to learn more.
Posted: 29 Jun 2011 | Published: 29 Jun 2011
|
|
|
Choosing the right contact center technology
sponsored by NACR
EGUIDE:
Read this SearchCRM.com e-guide to gain a better understanding of building a multichannel contact center and eight tips for enhancing the customer service in your contact center.
Posted: 24 Feb 2012 | Published: 24 Feb 2012
|
|
|
Cloud Computing and SaaS: A Practical Guide for Financial Professionals
sponsored by Host Analytics, Inc
WHITE PAPER:
This white paper looks at cloud-computing and software-as-a-service (SaaS) technologies and what you need to know about these emerging trends.
Posted: 12 Apr 2012 | Published: 12 Apr 2012
|
|
