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  Jun 19, 2013
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Mobile Devices: Changing the Way You'll Service Your Customers
sponsored by Interactive Intelligence, Inc.
PRESENTATION TRANSCRIPT:Discover how you can take advantage of the mobile revolution to deliver an improved and expanded service experience for your mobile device wielding users.
Posted: 15 Aug 2012 | Published: 15 Aug 2012
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TOPICS:  Application Deployment | Application Development | Application Performance Management | Applications Management | Call Center Management | Call Center Services | Call Centers | Contact Center Management | Contact Center Services | Contact Centers | Contact Management | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Customer Service | Customer Service Best Practices | Mobile Workers | Smart Phones | Tablet PC
Benefits of Cloud-Based Communications
sponsored by Interactive Intelligence, Inc.
PRESENTATION TRANSCRIPT:This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
Posted: 10 May 2012 | Published: 24 Apr 2012
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TOPICS:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging
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