The Knowledge Base of the Future: Five Cutting-Edge Ideas You Can Implement Now

The Knowledge Base of the Future: Five Cutting-Edge Ideas You Can Implement Now

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Building a reliable, extensive knowledge base is essential for delivering relevant, efficient customer experiences. Not only will it help employees access information faster, but will enable customers to serve themselves and quickly get the answers to questions they have about your business.

View this white paper to uncover five cutting-edge ideas to help you build a next-gen knowledge base, including:

  • A search engine that can predict what you're looking for
  • Mobile-ready knowledge management system
  • A knowledge base that can automatically write content
  • And 2 more

Plus, discover a knowledge management system that can help you reach these goals and provide more accurate service across all communication channels.

Vendor:
KANA
Posted:
26 Jun 2014
Published:
26 Jun 2014
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English
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