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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Tailoring Enterprise Apps for Mobility
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at tailoring enterprise applications for mobile environments. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Tips for Transforming your Approach to Mobility Management
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper can help guide you towards a safer, more productive approach to enterprise mobility management. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Demystifying Job-specific App Delivery to the Field
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper can help you break the myths about mobility and explain why job-specific app delivery is simpler than you think. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Busting Myths About Mobility: Why the Dream of Mobility shouldn’t be a Security Nightmare for Highly Regulated Businesses
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at mobile security and why your business shouldn't have security nightmares. Read on to crack the common myths about mobility, and more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Busting Myths About Mobility: Why Tablets Are More Than Just Companion Devices
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at BYOD and mobile device management, exposing common myths about mobility and much more. Read on to learn more.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Dell, Inc. and Intel®

Busting Myths About Mobility: Why BYOD requires more than Traditional Mobile Device Management
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at BYOD and mobile device management, exposing common myths about mobility and much more. Read on to learn more.
Posted: 26 Nov 2014 | Published: 26 Nov 2014

Dell, Inc. and Intel®

The Key to Unlocking What Your Customers Really Want
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out how the adoption of analytics can help companies better understand what their customers want, and promote upsell on new services.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

Hewlett-Packard Company

Research Report: The Truth about Workplace Flexibility
sponsored by Cisco Systems, Inc.
WHITE PAPER: This in-depth research report provides extensive insight into how workers of Gen X and Gen Y have responded to the growing trend of mobility.
Posted: 19 Nov 2014 | Published: 19 Nov 2014

Cisco Systems, Inc.

Comparing Citrix XenMobile to the Competition
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at enterprise mobility solutions and how to choose the best one for your organization. Read on to learn more.
Posted: 13 Nov 2014 | Published: 13 Nov 2014

Citrix

IBM CIO Office
sponsored by IBM
CASE STUDY: This exclusive case study takes an in-depth look at how one office was able to on-board 15,00 devices during the first day of deployment. Read on to learn more.
Posted: 11 Nov 2014 | Published: 11 Nov 2014

IBM

Addressing NIST and DOD Requirements for Mobile Device Management (MDM)
sponsored by IBM
WHITE PAPER: Read this exclusive white paper to gain key insights on the security risks associated with mobile device policies, as well as an in-depth look at one solution that was able to drive rock-solid security without risking network performance and end-user satisfaction. Read on to learn more.
Posted: 11 Nov 2014 | Published: 11 Nov 2014

IBM

How to tackle BYOD and MDM in enterprise IT environments
sponsored by TechTarget
RESOURCE: With so many mobile device management (MDM) technologies to choose from, how do you determine which is right for your organization? Fortunately, this expert guide can help – explore best practices and key tools to utilize to tackle top BYOD challenges and concerns.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

TechTarget

2014 Gartner Magic Quadrant for Client Management Tools
sponsored by IBM
WHITE PAPER: In this exclusive white paper, join Gartner analysts Kevin Knox and Terrence Cosgrove as they take an in-depth look at the client management tools market. They provide a vendor comparison, as well as strengths and weaknesses for leading vendors. Read on to learn more.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

IBM

Enterprise Mobility & BYOD:Four Biggest Challenges—And How to Solve Them
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This exclusive white paper reviews the 4 biggest challenges of enterpise mobility management and BYOD, and how to solve them. Read on to learn more.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

FrontRange Solutions Inc.

IDC: Device Proliferation and the Important Role of Thin Clients
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at enterprise mobility and how it's used in organizations to drive the best benefits possible. Read on to learn more.
Posted: 04 Nov 2014 | Published: 04 Nov 2014

Citrix

The Forrester Wave™: Enterprise Mobile Management Q3 2014
sponsored by Citrix
WHITE PAPER: In this report, Forrester evaluates the 15 most significant EMM providers and details how each vendor fulfills the 27 evaluation criteria points.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Citrix

Improve Business Agility with IBM Integration Bus
sponsored by IBM
WHITE PAPER: In this white paper, discover an integration solution that can help you simplify the connectivity between your IT assets—including legacy applications, packaged applications and web services, without requiring coding changes.
Posted: 22 Oct 2014 | Published: 01 May 2013

IBM

Device Fingerprinting – Low-Friction, BYOD Authentication
sponsored by SecureAuth
WHITE PAPER: This white paper introduces SecureAuth's Device Fingerprinting, which features the flexibility, security, and convenience required to increase layers of authentication without creating high friction for users.
Posted: 20 Oct 2014 | Published: 16 Mar 2015

SecureAuth

Dell Higher Education Solutions Guide
sponsored by Dell, Inc. and Intel®
VIDEO: Accessing network data from remote locations anywhere is no longer a luxury, but an expectation. End-users expect to not only have the same experience from the network in a mobile setting, but also expect a fast and secure connection.
Posted: 14 Oct 2014 | Premiered: 22 Sep 2014

Dell, Inc. and Intel®

4 Steps to Building a Unified Communications and Collaboration Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Virtual face time with customers theoretically means organizations can cut T&E budgets while keeping the wheels of commerce turning. But savvy IT decision makers know this is just half the story. The real power of UC&C isn't tactical; it's strategic.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Dell, Inc. and Intel®

Adopt Social Cloud Capabilities to Drive Rapid Innovation and Accelerate Time-to-Value for Your Business
sponsored by IBM
WEBCAST: Mobile and social technologies have led us to change the way we work not only by ourselves, but with others.  Adopting a social cloud early can provide rapid innovation for your business.
Posted: 08 Oct 2014 | Premiered: Oct 8, 2014

IBM

Buyer's Guide to 802.11ac Wireless: The Time to Move is Now!
sponsored by Extreme Networks
WHITE PAPER: Keeping the network up to speed is no easy task - but with wireless from 802.11ac, speed can be increased by up to three times as much as before. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks

EMA Research Report: Enabling Unified Endpoint and Service Management for a Mobile Workforce
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This exclusive white paper takes an in-depth look at enabling unified endpoint and service management for mobile workers. Read on to learn more.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

FrontRange Solutions Inc.

Balancing wireless LAN troubleshooting strategies for BYOD
sponsored by Extreme Networks
EGUIDE: This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Extreme Networks

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9
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