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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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Unified Windows Device Management
sponsored by Fiberlink
WEBCAST: Each entireprise is unique, so you need a flexible yet simple platform to manage your mobile environment. Enterprise IT is in the middle of a shift in how they provide support and do business, and enterprise management needs to do the same.
Posted: 29 Aug 2014 | Premiered: Aug 29, 2014

Fiberlink

Enabling devices and device management for your mobility/BYOD program
sponsored by Dell Software
WHITE PAPER: Read this white paper to learn how to support employees with the best devices to increase flexibility, productivity and job satisfaction. Get tips on how to reduce IT complexity as you manage a wider variety of devices, operating systems and user needs. Also, find out how Dell devices and Enterprise Mobility Management can help.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Dell Software

Visualize Your Entire Mobile Environment
sponsored by Fiberlink
DATA SHEET: Each entireprise is unique, so you need a flexible yet simple platform to manage your mobile environment.  Enterprise IT is in the middle of a shift in how they provide support and do business, and enterprise management needs to do the same.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Fiberlink

MDM: Separate Work from Play
sponsored by Fiberlink
DATA SHEET: Along with the BYOD era comes issues with security and app integration.  Since each mobile device is different, secure document sharing can be tricky.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Fiberlink

Key Benefits of Secure Mobile Intranet Access
sponsored by Fiberlink
DATA SHEET: Workforce mobility has caused us to change the way we do business.  Today, mobile workers expect to be able to reach corporate resources from anywhere, as if they were in the office.  This data sheet features a solution that mobilizes SharePoint and many other Intranets.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

Meet Client Needs While Ensuring Corporate Data and Device Security
sponsored by Fiberlink
CASE STUDY: After making the switch from mobile phones to smartphones, companies need an easy-to-use enterprise mobility solution that can ensure device, data, and email security.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

How to Ease the Transition to New Mobile Devices
sponsored by Fiberlink
CASE STUDY: As more workers switch to iOS devices from BlackBerry and laptop, IT professionals struggle to have the same type of control over the network as they once had.  Organizations need a fast, easy to deploy solution before complete control is lost.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

The Impact of a Cloud-Based Mobility Solution
sponsored by Fiberlink
CASE STUDY: Enterprise mobility is always changing, and so are the devices we use to conduct business on.  Organizations may find themselves having trouble switching from laptops and BlackBerry products to iPhones and iPads, as the operating systems are much different.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Fiberlink

The 10 Principles of BYOD
sponsored by IBM
WHITE PAPER: The rapid proliferation of mobile devices entering the workplace feels like divine intervention to many IT leaders. There's no sense pretending it isn't happening or saying, "We don't let our employees do that."
Posted: 26 Aug 2014 | Published: 26 Aug 2014

IBM

How One Company Raised Mobility Efficiencies While Reducing Admin Burdens
sponsored by Fiberlink
CASE STUDY: Remotely managing a fleet of mobile devices for more than 3000 executives poses several management dillemmas.  This case study takes a look at how one company deployed a mobility solution that gave them more security and efficiences with less administration burdens.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Fiberlink

How to Manage Multiple Device Types and Integrate Them with Salesforce CRM
sponsored by Fiberlink
CASE STUDY: Workforce mobility causes organisations to have much needed visibility and control of its multi-device environment and the ability to fully integrate sales data with mobile email, calls and texts.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Fiberlink

MAP and Optimize Your Customer Journey
sponsored by IBM
WHITE PAPER: Uncover the 4 steps to identifying what your customer journey looks like today, pinpoint areas of struggle and develop a strategy for optimizing the customer journey in the future.
Posted: 26 Aug 2014 | Published: 31 Jan 2014

IBM

Vendor Comparison for Enterprise Mobility Management Suites
sponsored by IBM
WHITE PAPER: EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices.
Posted: 25 Aug 2014 | Published: 25 Aug 2014

IBM

Enterprise Mobility Management: The Big Bang Theory
sponsored by IBM
WHITE PAPER: This informative resource discusses what it takes to build a successful enterprise mobility management strategy, examining how IT can best identify and support the business drivers that demand mobility.
Posted: 25 Aug 2014 | Published: 17 Jul 2014

IBM

How the Best-in-Class Close Sales Anywhere, Anytime, with Any Device
sponsored by Oracle Corporation
ANALYST REPORT: According to research from the Aberdeen Group, 60% of companies' sales team members are primarily remote workers. In this research brief, learn how Best-in-Class companies tackle mobile deal management and how to maximize your investment in mobile sales.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Oracle Corporation

Box for Mobile
sponsored by Box
PRODUCT OVERVIEW: The following solution overview examines a mobile content delivery platform that if implemented can vastly boost productivity across your organization.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Box

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

Omni-Channel Customer Care: The Essentials
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

Application Delivery Controller Meets Demands of Today
sponsored by Citrix
WHITE PAPER: This exclusive resource discusses an application delivery controller that is optimized for the intense new demands of today's network infrastructures, allowing your organization to provide workers with the resources they need.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

Citrix

11 Best Practices for Mobily Device Management
sponsored by IBM
WHITE PAPER: This informative resource examines how to construct an effective MDM plan, outlining 11 best practices that can help guarantee success.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

IBM

Enterprise Mobility Management The Big Bang Theory
sponsored by IBM
WHITE PAPER: This informative resource discusses what it takes to build a successful enterprise mobility management strategy, examining how IT can best identify and support the business drivers that demand mobility.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

IBM

Acronis® access uniting content and the mobile device
sponsored by Acronis
WHITE PAPER: The following white paper explores the importance of having the right content management solution in place to enable access to the content that was typically reserved for conventional computing. Learn how by implementing the right solution, workers can instantly access, sync, and share content across all devices within the enterprise.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

Acronis

Survey: Anytime/anywhere access with tablet adoption
sponsored by NComputing
WHITE PAPER: This exclusive survey takes an in-depth look at the current trends a challenges that small and mid-sized businesses face when adopting tablets into the enterprise, discussing best practices, how to overcome common issues, and much more.
Posted: 08 Jul 2014 | Published: 07 Jul 2014

NComputing

Enterprise Mobility 101: How to Achieve Safe and Secure Data Access
sponsored by Dell, Inc.
WHITE PAPER: This exclusive white paper examines how healthcare organizations can fit mobile devices into their environment effectively so that they can reap the benefits of BYOD without compromising any IT requirements.
Posted: 07 Jul 2014 | Published: 07 Jul 2014

Dell, Inc.

Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India
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