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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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HIPAA Compliance Checklist for Mobile
sponsored by MobileIron
WHITE PAPER: Access this white paper to learn the best practices for creating a HIPAA compliance program capable of handling device loss, rogue apps, risky user actions and more.
Posted: 06 May 2015 | Published: 06 Mar 2015

MobileIron

10 Considerations to Secure a Strong ROI for Unified Communications
sponsored by AVST
WHITE PAPER: This white paper details a list of 10 considerations that can help secure a strong ROI from your unified communications program. Read on to learn more.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

AVST

Enterprise Mobility Management Suites: Vendor Comparison
sponsored by IBM
RESEARCH CONTENT: This exclusive vendor comparison from Gartner offers a look at different EMM suite providers and their key differences and benefits. Discover which platforms are best suited to support and improve mobile device management, mobile app management, mobile identity, mobile content management, and more.
Posted: 14 Nov 2014 | Published: 08 Jun 2016

IBM

Avoiding BYO Policy and Security Pitfalls
sponsored by Citrix
WHITE PAPER: When employees use their own technology for business purposes, they gain mobility and productivity but pose a new threat for IT security, as well as other policy pitfalls.
Posted: 26 Sep 2014 | Published: 26 Sep 2014

Citrix

4 Ways to Improve Your Mobile and Social CRM
sponsored by SearchCRM
EBOOK: This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.
Posted: 28 May 2015 | Published: 28 May 2015

SearchCRM

There's an App Store for That: Stock Your Mobile Workers with the Right Resources
sponsored by SearchMobileComputing
EZINE: In this issue of Modern Mobility, you will discover how to develop, provision, and manage mobile apps through an individualized enterprise app store built on a secure portal. Access this e-zine now to learn how deploying your own app store cuts down on the problems that arise with public stores.
Posted: 08 May 2015 | Published: 08 May 2015

SearchMobileComputing

Next-Generation Security in a Mobile Era
sponsored by SearchCIO.com
EBOOK: Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

SearchCIO.com

What You Should Know About File Sync-And-Share Workloads
sponsored by Commvault
WHITE PAPER: This exclusive white paper takes an in-depth look at how endpoint security and data backup should be handled with the rise of enterprise mobility and BYOD. Read on to learn more.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Commvault

Magic Quadrant for Enterprise Mobility Management Suites
sponsored by Maas360 by IBM
WHITE PAPER: The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices. This magic quadrant for enterprise mobility management suites can help you decide. Read on to learn more.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Maas360 by IBM

Enterprise Mobility: The Year in Review
sponsored by IBM
WEBCAST: In this exclusive webcast, IBM teamed up with research analyst firm Ovum for a series of presentations aimed at identifying the must-know trends in mobility in 2015. View now to learn more.
Posted: 06 Mar 2015 | Premiered: Mar 6, 2015

IBM

Apps to the Future: Predicting Enterprise Mobility in 2015
sponsored by Maas360 by IBM
WEBCAST: This webcast dives into the future of mobile enterprise apps as Fiberlink's own Director of Marketing, Jonathan Dale, is joined by IDC's VP for mobility research, John Jackson for a discussion on enterprise app predictions in 2015, and to share advice for mobile success in 2015. Read on to learn more.
Posted: 24 Feb 2015 | Premiered: Feb 24, 2015

Maas360 by IBM

An Exclusive Guide for Promoting Enterprise Mobility Management
sponsored by SearchMobileComputing
EBOOK: This e-book takes readers through the process of enabling and managing a secure mobile workforce. Access this resource to understand how mobility can increase agility—and why security concerns, while important, shouldn't stop mobility in your organization from taking off.
Posted: 02 Feb 2015 | Published: 02 Feb 2015

SearchMobileComputing

Endpoint Data Protection: A Buyer's Checklist
sponsored by Commvault
WHITE PAPER: This exclusive white paper takes an in-depth look a end point security for enterprise mobility, and why end point data backup is critical for organizations today. Read on to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

Commvault

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by Commvault
WEBCAST: In this webcast, Rachel Dines, senior analyst at Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive.
Posted: 30 Dec 2014 | Premiered: Feb 28, 2013

Commvault

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

CIO Spotlight: Controlling Data Risk In the BYOD Onslaught
sponsored by Commvault
WHITE PAPER: This exclusive paper lists 5 areas that support risk mitigation and data protection for BYOD. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Commvault

Buyer's Guide to 802.11ac Wireless: The Time to Move is Now!
sponsored by Extreme Networks
WHITE PAPER: Keeping the network up to speed is no easy task - but with wireless from 802.11ac, speed can be increased by up to three times as much as before. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks

A New Measure of Sales Success
sponsored by SearchCRM
EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
Posted: 21 Nov 2014 | Published: 21 Nov 2014

SearchCRM

Putting Customers on the Map With Geolocation Apps
sponsored by SearchCRM
EBOOK: This e-book chapter is a guide to geolocation apps—what they are, what they do, and how they can benefit companies and their customers. You'll learn why providing a consumer with the right information at the right time is necessary in today's marketplace and look at the hurdles blocking widespread use of location-based data and analytics.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

SearchCRM

EMA Research Report: Enabling Unified Endpoint and Service Management for a Mobile Workforce
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This exclusive white paper takes an in-depth look at enabling unified endpoint and service management for mobile workers. Read on to learn more.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

FrontRange Solutions Inc.

Balancing wireless LAN troubleshooting strategies for BYOD
sponsored by Extreme Networks
EGUIDE: This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Extreme Networks

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9

Best Approaches to BYOD and Mobile Security
sponsored by Citrix
EGUIDE: This exclusive e-guide offers advice on developing a strong mobile security plan and examines how some modern corporations approach BYOD and security.
Posted: 02 Oct 2014 | Published: 02 Oct 2014

Citrix

Wi-Fi Buyers Guide
sponsored by Extreme Networks
WHITE PAPER: The huge growth of mobile and BYOD is driving user's demands to rise, while networks become more dense and harder to manage.  How can a balance be found between the two?
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Extreme Networks

Lessons from the Leading Edge of Customer Experience Management
sponsored by SAS
WHITE PAPER: Find out what you should know about providing a high quality customer experience across all channels.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

SAS
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