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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
126 - 150 of 271 Matches Previous Page  | Next Page
Mobile CRM for Optimal Sales Performance
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: To support today's sales people, organizations need customer relationship management (CRM) mobility solutions, providing secure access to critical information both on and offline. Access this white paper today to learn more about the ways in which mobility can be leveraged in order to improve business.
Posted: 19 Nov 2013 | Published: 31 Dec 2012

Oracle Corporation UK Ltd

Rapid Development with the Mobile Application Pattern of the IBM PureApplication System
sponsored by IBM
VIDEO: Watch this brief video today to learn of a tool that works to streamline app creations from development to updating. Continue on to learn how its built-in scaling policy automatically accommodates for increased demand and empower developers to focus on adding useful new features to drive your business forward.
Posted: 14 Nov 2013 | Premiered: 31 May 2013

IBM

Forbes: The Secret Sauce of Oracle's Commercial Success
sponsored by Oracle Corporation
WHITE PAPER: In this brief, yet informative resource, discover how a cloud-based customer relationship management (CRM) platform empowers sales teams with actionable insights, real-time information, and analytical capabilities.
Posted: 25 Oct 2013 | Published: 10 Sep 2013

Oracle Corporation

Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management
sponsored by Oracle Corporation
WHITE PAPER: The convergence of a trio of technologies and business practices – social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business.
Posted: 25 Oct 2013 | Published: 31 Jan 2013

Oracle Corporation

Sell More Anytime, Anywhere, Any Device
sponsored by Oracle Corporation
VIDEO: Sales reps need access to what they need to sell. Anytime and anywhere from their smart phone, tablet, or laptop. In this video, learn how Oracle Sales Cloud mobility solutions work the way reps work to help them sell more effectively.
Posted: 14 Oct 2013 | Premiered: 22 Aug 2013

Oracle Corporation

Trends to Watch: Customer Experience and Interaction
sponsored by Oracle Corporation
WHITE PAPER: The following article details how technologies are evolving to meet new customer demands, and providing recommendations for both enterprises and vendors.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

Oracle Corporation

CDS Office Technologies Goes For Managed Services Growth With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid.
Posted: 27 Sep 2013 | Published: 31 May 2013

N-able Technologies

Build and Test for the Evolving Mobile User Experience
sponsored by SOASTA, Inc
WHITE PAPER: Testing mobile apps isn't always easy, with shrinking development cycles and a plethora of devices to test for. In this resource, discover why mobile app performance is a top concern for retailers and other customer-centric businesses, and learn why traditional testing methods fail to meet the five requirements for mobile app testing.
Posted: 30 Jul 2013 | Published: 30 Jul 2013

SOASTA, Inc

Snapshot: Online presence of UK retailers
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This concise report assesses the online presence of 36 of the UK's leading high street retailers.
Posted: 24 Jun 2013 | Published: 24 Jun 2013

ComputerWeekly.com

Research snapshot – A corporate view of Mobile Strategy
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This Research Snapshot from Vanson Bourne, based on interviews with 200 IT decision-makers looks at the impact of mobile strategy on businesses.
Posted: 24 Jun 2013 | Published: 24 Jun 2013

ComputerWeekly.com

Delivering a seamless experience across every channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

BlackBerry Unified Communications and Collaboration Strategies
sponsored by BlackBerry
WEBCAST: This exclusive webcast discusses the latest unified communications and collaboration strategies on one of the market's leading mobile vendors.
Posted: 13 Nov 2013 | Premiered: Nov 13, 2013

BlackBerry

Deliver Enterprise Mobility with Citrix XenMobile and Citrix NetScaler
sponsored by Citrix Systems, Inc.
WHITE PAPER: This exclusive white paper discusses a set of mobile tools from industry titan Citrix that provide a complete, integrated and scalable solution to deliver applications and data to any device with full security and a high-performance user experience.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

SAPinsider article - Meet the needs of the "Mobile Anywhere" generation
sponsored by Hewlett-Packard Company
WHITE PAPER: How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks.
Posted: 09 Oct 2013 | Published: 31 Mar 2012

Hewlett-Packard Company

Gain instant productivity - rapid-deployment solution for Mobile Apps and Infrastructure
sponsored by Hewlett-Packard Company
WHITE PAPER: This resource introduces a rapid-deployment technology for SAP pre-packaged mobile applications that enables you to go live in weeks and achieve quick time-to-value. Read now to learn how this strategy works, what you need to succeed, and the benefits you could experience with rapid deployment for mobile applications and infrastructure.
Posted: 08 Oct 2013 | Published: 31 May 2013

Hewlett-Packard Company

Proactive Customer Engagement
sponsored by Genesys-Angel
WHITE PAPER: In this research report from the Yankee Group, explore how to achieve successful customer engagement management across the entire customer lifecycle by leveraging the right tools and integrating communication channels.
Posted: 30 Sep 2013 | Published: 31 Jul 2013

Genesys-Angel

Optimize sales effectiveness - SAP CRM rapid-deployment solution for mobile sales
sponsored by Hewlett-Packard Company
WHITE PAPER: View this resource to learn how to get your essential customer relationship management (CRM) functionality quickly and affordably through a variety of mobile devices.
Posted: 26 Sep 2013 | Published: 31 May 2013

Hewlett-Packard Company

How Technology is Changing the Role of Sales Professionals Using Salesforce.com
sponsored by Canon Information & Imaging Solutions
EGUIDE: This E-Guide examines how technologies are redefining sales roles, and provides insight into how businesses are re-evaluating sales management strategies – from hiring to compensation to internal business processes – to get ahead of the competition.
Posted: 16 Sep 2013 | Published: 16 Sep 2013

Canon Information & Imaging Solutions

Easily Create Salesforce Estimates from Anywhere
sponsored by Canon Information & Imaging Solutions
VIDEO: Many savvy sales teams already have easy access to customer data on mobile devices and laptops, but for most companies, printing estimates on-the-go is still a challenge. In this brief video, learn how Forms and Print Services for Salesforce lets you easily create a well-organized estimate that can be previewed or printed to any printer.
Posted: 07 Aug 2013 | Premiered: 18 Oct 2012

Canon Information & Imaging Solutions

The Future Of Mobile Application Development
sponsored by Salesforce.com
ANALYST REPORT: This  report focuses on the changes application developers need to understand if they want to build modern applications that deliver contextual customer experiences. It also looks at how modern applications will evolve over the next few years and what development teams should prepare for now.
Posted: 29 Jul 2013 | Published: 17 Jan 2013

Salesforce.com

The Business Impact Of Mobile Engagement
sponsored by Salesforce.com
ANALYST REPORT: Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Check out this analyst report to see how mobile engagement transforms services and processes, and get a framework for prioritizing which apps and features will be most useful to your customers and employees.
Posted: 29 Jul 2013 | Published: 18 Dec 2012

Salesforce.com

Salesforce Platform Mobile Services
sponsored by Salesforce.com
WHITE PAPER: With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide.
Posted: 26 Jul 2013 | Published: 26 Jul 2013

Salesforce.com

The case for application performance management as as service
sponsored by HP
WHITE PAPER: When resources and budgets are constrained, IT executives must find ways to increase application capabilities and performance without increasing costs. View this resource to learn how performance management, software as a service (SaaS) is an alternative approach that avoids the up-front costs of buying the software.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

HP

Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution
sponsored by IBM
WHITE PAPER: In this comprehensive Forrester report, explore how successful businesses are adapting to the new demands of customers by transforming processes and technology in order to improve customer experience and leverage collaboration for more effective communication over a number of touchpoints.
Posted: 15 Jul 2013 | Published: 31 May 2012

IBM

Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center
sponsored by Avaya
WHITE PAPER: This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge.
Posted: 19 Jun 2013 | Published: 31 Dec 2012

Avaya
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