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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
126 - 150 of 430 Matches Previous Page  |  Next Page
The New BYOD: Best Practices for a Productive BYOD Program
sponsored by VMware
WHITE PAPER: This white paper demonstrates how to leverage BYOD as a tool to drive mobile accessibility in your business. It outlines the basic measures that must be taken to dramatically boost productivity. Read on now to learn how to transition from corporate-owned devices to a BYOD-centric workplace.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

VMware

Optimizing the Multi-Channel Customer Experience
sponsored by Microsoft
EGUIDE: In this e-guide, experts invite you to reexamine how you measure the customer experience in your omnichannel initiatives. Learn how to set clear goals and quantify success through customer repeat purchases, retention, and satisfaction.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

Microsoft

BYOD Done Right Is a Win-Win for Workforce Mobility
sponsored by VMware
WHITE PAPER: By accessing this paper, you'll Discover a compromise-free approach to workforce mobility and access now to find out what this particular BYOD strategy entails, and why customization is a key part of it.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

VMware

Delivering Positive Multi-Channel Customer Experiences
sponsored by Oracle Corporation
EGUIDE: This e-guide offers top CEM trends to watch for, as well as 6 customer engagement strategies that ensure seamless results. Read on to learn how your business can drive multichannel engagement with the voice of the customer.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Oracle Corporation

Five Drivers Animation
sponsored by Oracle Corporation UK Ltd
VIDEO: Check out this quick video and discover how enhanced technologies can help drive sales. Watch now and access links to solutions that will allow you to leverage mobile to run sales from anywhere at any time, turn data into actionable insight with proven analytics tools, and more.
Posted: 29 Sep 2015 | Premiered: 29 Sep 2015

Oracle Corporation UK Ltd

Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 22 Sep 2015 | Published: 30 Jan 2015

Hewlett Packard Enterprise

EMM Vendor Report Card: How Do Mobility Providers Stack Up?
sponsored by VMware
WHITE PAPER: This white paper highlights the mobility services of one EMM provider that continues to raise the bar in business mobility. Get access to 10 steps to researching and identifying best practices criteria for stacking up EMM vendors' services.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

VMware

Empower More Productive Users with EMM and Enterprise Mobility
sponsored by VMware
RESOURCE: This infographic will review how current mobility trends (like the expansion of cloud architecture) are affecting EMM. Discover how cloud-enabled EMM can power the productivity of your users and IT, as well as 5 reasons to employ advanced EMM.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

VMware

The Service Cloud in Action: Empower Call Center Teams and Customers
sponsored by Oracle Corporation
VIDEO: This video shows the many ways in which service clouds can assist in providing a complete customer service management approach across both assisted and self-service channels. Learn how cloud services can ensure your customers find the right answers quickly, wherever they are, and how you can better equip your customer support team.
Posted: 15 Sep 2015 | Premiered: 03 Jun 2015

Oracle Corporation

Stories of Business Transformation
sponsored by VMware
WHITE PAPER: This white paper reviews one EMM platform that can deliver flexible mobility to your employees. Access this guide to see what differentiates this platform from the others, with features including a suite of integrated productivity and collaboration apps.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

VMware

5 Reasons for Sales Teams to Embrace the Power of Analytics
sponsored by Salesforce.com
WHITE PAPER: This e-book outlines the top five reasons why analytics is poised to transform sales. Read now for tips on keeping your team ahead when you get critical business data right where sales actually happen.
Posted: 10 Sep 2015 | Published: 10 Sep 2015

Salesforce.com

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
WEBCAST: This webinar describes how Citrix Ready showcases verified products that are trusted to enhance Citrix solutions for mobility, virtualization, networking, and cloud platforms. Plus you learn why becoming a technology partner with Citrix will expand your business reach and bottom line.
Posted: 09 Sep 2015 | Premiered: Nov 3, 2015

Citrix Ready

Infographic: Why You Need Anytime, Anywhere Service
sponsored by Oracle Corporation
RESOURCE: Access this infographic to discover how an omnichannel approach can allow your customers to receive the best service possible on any device, anytime. Learn the drawbacks to a siloed approach and foster loyalty through a speedy friendly response to your customers.
Posted: 09 Sep 2015 | Published: 09 Sep 2015

Oracle Corporation

Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: With customer service analytics, your company's business and IT teams can uncover key insights on how and when customers use your website or mobile app. Discover ways to help your business better understand and optimize the buyer's journey across multiple channels.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Splunk

The Digital Revolution, Simplified: Reinventing Mobile App Development with the Cloud
sponsored by Oracle Corporation
WEBCAST: This webcast previews a platform for cloud-based, backend mobile services that makes app development quicker, secure and easier to deploy. View now to access a strategy that offers rich mobile analytics, enabling enterprises to make smart business decisions.
Posted: 19 Aug 2015 | Premiered: Aug 19, 2015

Oracle Corporation

Empower Your Contact Center Agents to Deliver Great Customer Experiences with an Omnichannel Desktop
sponsored by Genesys
RESOURCE: Most companies today can support multi-channel customer interactions such as voice, email and chat, but typically cannot share context across all channels. This white paper discusses how an omnichannel desktop can empower contact center agents, how you can reduce transfers and lower contact duration, while boosting customer satisfaction and more.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

Genesys

Best Practices for Delivering a Seamless Omnichannel Customer Experience
sponsored by Genesys
RESOURCE: Companies that can deliver a seamless omnichannel customer experience (CX) across multiple channels and touch points can develop a significant competitive advantage, reduce customer churn and increase profit. Download this eBook to learn 6 Best Practices to help you design and deliver omnichannel CX.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

Genesys

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Download this resource for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

How to Secure Your Ecosystem of Cloud-Based Apps
sponsored by MobileIron
WHITE PAPER: Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

From GPO to MDM: A New Era of Enterprise Computing
sponsored by MobileIron
WHITE PAPER: This white paper looks to enterprise mobility management (EMM) as the primary means of securing and managing enterprise devices during the evolution of operating systems.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Privacy-Centric Mobile Device Policies: What Your Enterprise Needs to Know
sponsored by MobileIron
WHITE PAPER: This white paper takes the findings from the 2015 Trust Gap Survey and translates them into actionable recommendations for employers in the form of privacy-centric mobile device policies. Read on here to key into the following important insights about bridging the trust gap.
Posted: 04 Aug 2015 | Published: 04 Aug 2015

MobileIron

Buyer's Essentials: What to Look for in an EMM Strategy
sponsored by SearchSecurity.com
EBOOK: EMM products can contain a variety of features -- for mobile device management, mobile app management, mobile content management and more -- so they vary greatly. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
Posted: 26 Jun 2015 | Published: 26 Jun 2015

SearchSecurity.com

Take Advantage of Multi-Channel to Improve CEM
sponsored by Microsoft
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 29 May 2015 | Published: 10 Oct 2014

Microsoft

There's an App Store for That: Stock Your Mobile Workers with the Right Resources
sponsored by SearchMobileComputing
EZINE: In this issue of Modern Mobility, you will discover how to develop, provision, and manage mobile apps through an individualized enterprise app store built on a secure portal. Access this e-zine now to learn how deploying your own app store cuts down on the problems that arise with public stores.
Posted: 08 May 2015 | Published: 08 May 2015

SearchMobileComputing

4 Ways to Improve Your Mobile and Social CRM
sponsored by SearchCRM
EBOOK: This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.
Posted: 28 May 2015 | Published: 28 May 2015

SearchCRM
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