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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Infographic: The Effects of Mobile on the Enterprise
sponsored by Accellion, Inc.
WHITE PAPER: This exclusive resource takes a look at how mobility has impacted organizations today, examining both the benefits and the drawbacks of the trend.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Accellion, Inc.

Enterprise Mobility Management – Going from Good to Great
sponsored by CA Technologies.
WEBCAST: This exclusive webcast takes a look at what makes an enterprise mobility management strategy successful, outlining what approaches are popular, what users are looking for, and how you can better empower your mobile workforce.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

CA Technologies.

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

Newgen Mobility Article
sponsored by Newgen Software
WHITE PAPER: The following white paper provides readers with key applications of mobility platforms for banking and insurance industries.
Posted: 28 May 2014 | Published: 28 May 2014

Newgen Software

Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013

Microsoft India

Mobile IAM™: The “BYOD Done Right™” Solution
sponsored by Extreme Networks
WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.
Posted: 22 May 2014 | Published: 22 May 2014

Extreme Networks

Contact Center Metrics and Performance Management
sponsored by Five9
EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
Posted: 21 May 2014 | Published: 21 May 2014

Five9

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Plan Your Enterprise Mobility Strategy
sponsored by Intel
WEBCAST: This exclusive resource discusses how you can build a successful enterprise mobility environment for your businesses, examining best practices, helpful use cases, and suggestions for which tools can help drive innovation and cut costs.
Posted: 20 May 2014 | Premiered: May 20, 2013

Intel

Citrix XenMobile Technology Overview
sponsored by Citrix
WHITE PAPER: This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.
Posted: 20 May 2014 | Published: 20 May 2014

Citrix

Enterprise Mobility Planning Guide: Increase Mobile Productivity
sponsored by Intel
WHITE PAPER: This crucial white paper examines how to build a mobile environment that will increase productivity across your business while delivering the added security you need to protect your sensitive information.
Posted: 19 May 2014 | Published: 19 May 2014

Intel

Mobile Computing Trends: Insight Into Today's Workforce
sponsored by Intel
WHITE PAPER: This exclusive paper takes a look at the latest enterprise mobility trends, focusing on the mobile workforce and what your organization can do to get the most value from your employees.
Posted: 15 May 2014 | Published: 15 May 2014

Intel

How to make SharePoint Mobile
sponsored by bigtincan information
WHITE PAPER: This exclusive resource discusses a mobile content enablement solution that allows your business to organize and securely distribute content to any mobile device with all the productivity tools mobile users need to interact with content and share.
Posted: 14 May 2014 | Published: 14 May 2014

bigtincan information

Assuring mobile workforce productivity requires a new mAPM approach
sponsored by Aternity
WHITE PAPER: This informative whitepaper explores a unique mobile application performance management solution and outlines its core benefits.
Posted: 13 May 2014 | Published: 13 May 2014

Aternity

Mobile Checkout: Controlling Shrink With Self-Scanning
sponsored by Toshiba
WHITE PAPER: While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.
Posted: 13 May 2014 | Published: 13 May 2014

Toshiba

Move Beyond Point Solutions to Complete EMM
sponsored by Citrix
WEBCAST: This informative webcast discusses the problems associated with point solutions and examines how and why your organization should move past these tools to a complete enterprise mobility management (EMM) solution.
Posted: 13 May 2014 | Premiered: May 13, 2014

Citrix

5 Easy steps to adopting an enterprise app store
sponsored by Citrix
WHITE PAPER: This exclusive white paper examines five easy steps that your organization can take to adopt a secure and effective enterprise app store that will help you empower your workers and reap the benefits of enterprise mobility.
Posted: 12 May 2014 | Published: 12 May 2014

Citrix

Enabling an Enterprise-Grade Mobile Workspace
sponsored by Citrix
WHITE PAPER: This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.
Posted: 08 May 2014 | Published: 08 May 2014

Citrix

Taking the Enterprise Mobile: An Executive Checklist
sponsored by Citrix
WHITE PAPER: This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

MDM and Beyond: Rethinking Mobile Security in a BYOD World
sponsored by Citrix
WHITE PAPER: This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

Revamp Retail Transactions with Omni-Channel Technology
sponsored by Toshiba
WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
Posted: 05 May 2014 | Published: 31 Jan 2014

Toshiba

How to Handle the Mobile Revolution
sponsored by bigtincan information
WHITE PAPER: This exclusive paper discusses a mobile tool that allows you to distribute secure, relevant content, documents and information to a vast number of users on smart mobile devices, HTML5 capable web browsers, and traditional desktop or laptop computers.
Posted: 02 May 2014 | Published: 02 May 2014

bigtincan information

BYOD & Your Business: Managing the challenges with Unified Communications
sponsored by Windstream Communications
WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
Posted: 01 May 2014 | Premiered: May 1, 2014

Windstream Communications

CYOD: Hassle Free BYOD
sponsored by Insight
WHITE PAPER: This informative resource discusses a new approach to BYOD where employees choose their own device from a menu of pre-approved devices and plans, helping ease the burden of management for IT and allowing for improved efficiency.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Insight

2014 BYOD and Mobile Security Report
sponsored by Lumension
WHITE PAPER: This informative resource takes an in-depth look at the state of BYOD and mobile security, discussing how the landscape has changed over the past year.
Posted: 21 Apr 2014 | Published: 21 Apr 2014

Lumension
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