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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
176 - 200 of 353 Matches Previous Page  | Next Page
KLA-Tencor Corporaton
sponsored by Citrix
WEBCAST: This exclusive webcast discusses how a semiconductor equipment manufacturer was able to utilize a mobile networking solution that allowed them to significantly boost collaboration and productivity, which increased operational efficiency and helped to drive innovation.
Posted: 12 Mar 2014 | Premiered: Mar 12, 2014

Citrix

Mobile Connect
sponsored by Dell Software
WHITE PAPER: Discover how to give your employees safe, easy access to the data and resources they need to be productive from a range of devices (including iOS, Mac OS X, Android™ ,Kindle Fire and Windows 8.1) while protecting your corporate network from mobile security threats.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

Mobile Security: How to Protect the Enterprise in the Mobile Era
sponsored by Dell Software
WHITE PAPER: Find out about the three pillars of mobile security that give users the flexibility and access they need, and provide a strong foundation to protect your data.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

Enable the Mobile Workforce
sponsored by SearchCIO.com
EBOOK: In this SearchCIO handbook, expert contributor Harvey Koeppel explains that workforce mobility has existed since the word "peddler" was coined, but CIOs must embrace new strategies in order to aim these devices at business needs.
Posted: 07 Mar 2014 | Published: 12 Mar 2014

SearchCIO.com

How to Greet the Mobile Unified Communications Future
sponsored by SearchUnifiedCommunications.com
EBOOK: Employees are deserting the desktop and going mobile, and unified communication strategies must keep up. This TechGuide shows IT managers how to adapt to a mobile UC world.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

SearchUnifiedCommunications.com

Bringing cloud-based mobile solutions to life - SAP Mobility
sponsored by Hewlett-Packard Limited
VIDEO: View the following webcast to join Mobile Evangelist, Ian Thain and VP, Global SAP Mobility Practice, Richard Byron to learn about the new shift of mobility taking place in the market. Also hear about how SAP and HP are embracing new efforts to bring cloud-based mobile solutions to life.
Posted: 05 Mar 2014 | Premiered: 05 Mar 2014

Hewlett-Packard Limited

Enterprise Mobility Best Practices - 2017 Analysts’ Predictions
sponsored by IBM
WEBCAST: This exclusive webinar takes an in-depth look at mobile enterprise management (MEM) and how you can future proof your mobile management strategy and solutions, allowing you to keep getting the most value from your mobile workforce, even as technologies and trends shift.
Posted: 03 Mar 2014 | Premiered: Mar 3, 2014

IBM

It's all about customer satisfaction
sponsored by Hewlett-Packard Company
WEBCAST: Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.
Posted: 24 Feb 2014 | Premiered: Feb 24, 2014

Hewlett-Packard Company

Tablet, Laptop or Desktop? How to Pick the Right Devices for Your Users
sponsored by Dell, Inc. and Windows 8 Pro
WHITE PAPER: This step-by-step guide walks you through the four critical steps you need to take when trying to find the devices that will achieve the perfect combination of worker productivity and manageable operational costs.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

Dell, Inc. and Windows 8 Pro

Banco Credito e Inversiones (Bci) worked w/ HP on mobile app
sponsored by Hewlett-Packard Company
WEBCAST: View the following video to uncover exactly how this kind of collaborative ability helped Bci engage more customers as well as improve their overall customer experience. See what it can do for you as well.
Posted: 21 Feb 2014 | Premiered: Feb 21, 2014

Hewlett-Packard Company

Customer experience success in the age of mobile
sponsored by Hewlett-Packard Limited
WEBCAST: This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.
Posted: 10 Feb 2014 | Premiered: Feb 10, 2014

Hewlett-Packard Limited

New Contact Center Metrics to Fit Busy New Customers
sponsored by Aspect
EGUIDE: View this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Aspect

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction
sponsored by Five9
EGUIDE: In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience.   You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI).
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Five9

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

New Networking Solutions for the Mobile Workforce
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: This expert resource discusses a series of network solutions designed specifically to provide the high-performing resources that your mobile workforce needs to dramatically increase productivity and drive innovation.
Posted: 10 Mar 2014 | Published: 10 Mar 2014

Dell, Inc.

Podcast: Dell Campus Networking – New Solutions for Mobility
sponsored by Dell, Inc.
PODCAST: This expert resource discusses a series of network solutions designed specifically to provide the high-performing resources that your mobile workforce needs to dramatically increase productivity and drive innovation.
Posted: 10 Mar 2014 | Premiered: Mar 10, 2014

Dell, Inc.

Dell Campus Networking – New Solutions for Mobility
sponsored by Dell, Inc.
WEBCAST: This expert resource discusses a series of network solutions designed specifically to provide the high-performing resources that your mobile workforce needs to dramatically increase productivity and drive innovation.
Posted: 10 Mar 2014 | Premiered: Mar 3, 2014

Dell, Inc.

Mobility and the Channel
sponsored by SearchITChannel.com
EBOOK: This Handbook explores opportunities for IT solution providers in the mobile market, delving into detail on those with the greatest potential return for value-added resellers (VARs), systems integrators and IT consultants.
Posted: 06 Mar 2014 | Published: 07 Mar 2014

SearchITChannel.com

Critical Capabilities for Mobile Device Management
sponsored by Citrix
WHITE PAPER: This informative resource takes an in-depth look at the top mobile device management (MDM) technologies and examines the effectiveness of their critical capabilities. Read on to find out which MDM solution would fit best into your environment.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

Citrix

CRM guide: How social is changing the strategy
sponsored by IBM
EGUIDE: Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

IBM

10 tips to integrate mobile and social marketing
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

Customer Strategies & Technologies Summit 2014
sponsored by Gartner
BROCHURE: View this brochure to learn about Gartner's 2014 Customer Strategies and Technologies Summit, taking place on April 28-29, 2014 in London, UK. Get a sneak preview of the schedule of events, including keynote speeches from Gartner VPs and solution provider sessions.
Posted: 04 Feb 2014 | Published: 31 Dec 2013

Gartner

MicroStrategy Customer Success Story: AutoTrader.com
sponsored by MicroStrategy Incorporated
CASE STUDY: In this brief case study, find out how AutoTrader developed a mobile application that enabled advertising consultants to easily access reports and other business-critical information on-the-go, in a meeting, or wherever they might be.
Posted: 22 Jan 2014 | Published: 30 Apr 2014

MicroStrategy Incorporated

MicroStrategy Customer Success Story: Ceva Santé Animale
sponsored by MicroStrategy Incorporated
CASE STUDY: The CIO of Ceva Santé Animale, a global veterinary health company, wanted to "have everything on all devices without VPN (PC, Mac, iPad, Android and Blackberry." View this brief case study to learn how CSA built a sales enablement application on a mobile platform that aggregates CRM, ERP and sales data.
Posted: 22 Jan 2014 | Published: 31 Aug 2013

MicroStrategy Incorporated
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