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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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5 Easy steps to adopting an enterprise app store
sponsored by Citrix
WHITE PAPER: This exclusive white paper examines five easy steps that your organization can take to adopt a secure and effective enterprise app store that will help you empower your workers and reap the benefits of enterprise mobility.
Posted: 12 May 2014 | Published: 12 May 2014

Citrix

Enterprise mobility management: Embracing BYOD through secure app and data delivery
sponsored by Citrix
WHITE PAPER: This crucial paper discusses a mobile management solution that allows you to easily manage the ever-expanding diversity of mobile devices and platforms, expanding their value by focusing on managing business content.
Posted: 09 May 2014 | Published: 09 May 2014

Citrix

Mobile Workspaces Infographic
sponsored by Citrix
WHITE PAPER: This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.
Posted: 08 May 2014 | Published: 08 May 2014

Citrix

Taking the Enterprise Mobile: Executive Checklist
sponsored by Citrix
WHITE PAPER: This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

MDM and beyond: Rethinking mobile security in a BYOD world
sponsored by Citrix
WHITE PAPER: This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

How COOs are Making Their Operations More Customer-centric
sponsored by IBM
WHITE PAPER: This white paper dives deep into the importance of the COO becoming a true business partner in driving strategic change. See how these operations execs are differentiating their companies by providing customers with instant, seamless and insightful experiences.
Posted: 05 May 2014 | Published: 31 Oct 2013

IBM

10 Must Haves for Secure Enterprise Mobility
sponsored by Citrix
WHITE PAPER: This informative paper discusses what elements your mobile security solutions must have in order to ensure that your data is kept safe, providing a list of ten "must-haves" that your organization can use as a framework and a checklist for evaluating mobile vendors.
Posted: 05 May 2014 | Published: 05 May 2014

Citrix

IDC Mobile Content and Collaboration
sponsored by Box
WHITE PAPER: This informative paper takes an in-depth look at how mobile content and collaboration is being positioned within big data and business analytics, discussing four important themes to keep in mind along with what the mobile market will look like over the next five years.
Posted: 30 Apr 2014 | Published: 30 Apr 2014

Box

Case Study: Telecom Giant Calls On Box For Mobile Sales Team
sponsored by Box
CASE STUDY: This exclusive case study discusses how a telecom giant was able to use cloud services to ensure that their tablet-equipped sales team is efficient, secure, well-connected and, most importantly, mobile.
Posted: 30 Apr 2014 | Published: 30 Apr 2014

Box

Top Five Ways IT Teams Benefit from Box
sponsored by Box
WHITE PAPER: This informative white paper discusses a cloud solution that can help your organization deliver a highly mobile, collaborative and innovative workforce without sacrificing security, visibility or control.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

Box

Analyzing the Dropbox effect:Market for mobile file sharing and sync heats up
sponsored by Box
WHITE PAPER: The following white paper explores the current state of file sharing on mobile devices and how organizations are adopting utilizing Dropbox and sync to handle their file sharing needs. Read on to learn more.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

Box

On-Demand Seminar iOS7 for Business
sponsored by Apple Inc.
WEBCAST: Join us for a 30-minute online seminar with Apple Business Experts to learn about what’s new in iOS7 for business.
Posted: 29 Apr 2014 | Premiered: Apr 29, 2014

Apple Inc.

2014 BYOD and Mobile Security Report
sponsored by Lumension
WHITE PAPER: This informative resource takes an in-depth look at the state of BYOD and mobile security, discussing how the landscape has changed over the past year.
Posted: 21 Apr 2014 | Published: 21 Apr 2014

Lumension

Mobility and Bring-Your-Own-Device Insights for Mid-Market Enterprises
sponsored by Cisco
WHITE PAPER: This white paper examines the power of implementing unified communications infrastructure that enables full mobility suites in order to help mid-market enterprises realize the full benefits of mobility.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Revamp Retail Transactions with Omni-Channel Technology
sponsored by Toshiba
WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
Posted: 05 May 2014 | Published: 31 Jan 2014

Toshiba

How to Handle the Mobile Revolution
sponsored by bigtincan information
WHITE PAPER: This exclusive paper discusses a mobile tool that allows you to distribute secure, relevant content, documents and information to a vast number of users on smart mobile devices, HTML5 capable web browsers, and traditional desktop or laptop computers.
Posted: 02 May 2014 | Published: 02 May 2014

bigtincan information

BYOD & Your Business: Managing the challenges with Unified Communications
sponsored by Windstream Communications
WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
Posted: 01 May 2014 | Premiered: May 1, 2014

Windstream Communications

CYOD: Hassle Free BYOD
sponsored by Insight
WHITE PAPER: This informative resource discusses a new approach to BYOD where employees choose their own device from a menu of pre-approved devices and plans, helping ease the burden of management for IT and allowing for improved efficiency.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Insight

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by SearchCRM
EBOOK: Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

SearchCRM

True Stories of the Connected: Same Day Delivery
sponsored by Cisco Systems, Inc.
CASE STUDY: This brief but informative webcast examines how bike messengers on the streets of San Francisco are benefiting from the increased connectivity that mobile technology provides.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Cisco Systems, Inc.

Meeting Customers Where They Are With Dynamic, Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WHITE PAPER: This white paper to highlights a mobile engagement and analytics platform equipped with all the necessities to provide comprehensive, real-time self-service capabilities, ensure a top-notch customer experience.
Posted: 03 Apr 2014 | Published: 31 Jan 2014

Kofax, Inc.

Tips to take your mobility strategy to the next level
sponsored by CA Technologies.
WHITE PAPER: This informative resource takes an in-depth look at how your organization can make the latest mobility push work for you by working proactively with business and IT to deliver applications that solve real business problems and generate revenue.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

CA Technologies.

Seven Ways To Create An Unbeatable Enterprise Mobility Strategy
sponsored by CA Technologies.
WHITE PAPER: This informative resource discusses seven ways in which you can build a mobile strategy for your organization that will help you improve productivity, efficiency and collaboration.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

CA Technologies.

Mobile BI: A Must Have in the New Mobile-First World
sponsored by MicroStrategy Incorporated
EGUIDE: "Anyone that uses BI has the need for mobile BI," said BI analyst Howard Dresner, president at Dresner Advisory Services. In this exclusive e-guide, learn more from Dresner and other mobile experts about why mobile BI is a must-have for forward-thinking businesses, and get advice on best practices for developing a mobile plan.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

MicroStrategy Incorporated

BYOD and UC: Get more value from both
sponsored by Cisco
WHITE PAPER: This informative resource takes an in-depth look at the role mobility can play as part of a midmarket enterprise's UC platform and how your organization can streamline management to reap the benefits of BYOD.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Cisco
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