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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
101 - 125 of 373 Matches Previous Page  | Next Page
Smart enterprise mobility solutions are powered by Smart Containerization™
sponsored by CA Technologies.
WHITE PAPER: This informative white paper examines a technique called containerization, which allows you to keep enterprise data segregated in its own "container" so that you can apply security policies without affecting any data that isn't work related.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

3 Crucial Elements of Enterprise Mobility Management
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper examines a management solution for mobility that allows you to accelerate innovation, transform challenges into opportunities, drive productivity, and accelerate the development of new applications.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

Re-Engineer Your Business For Mobile Moments
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource discusses the impact of the mobility shift and how you can identify the mobile moments in your organization where mobility optimization can help drive innovation and increase revenue.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

CA Technologies.

Enterprise Mobility: Going Beyond BYOD
sponsored by CA Technologies.
WEBCAST: In this exclusive webcast, industry guru Jack Madden takes an in-depth look at how your organization can bring your enterprise mobility management to the level you need it to be in order to thrive in today's business world. Tune in now to find out what simple changes you can make to dramatically improve worker productivity and efficiency.
Posted: 03 Jun 2014 | Premiered: Jun 3, 2014

CA Technologies.

The Challenge: Enabling A Mobile Workforce
sponsored by Raytheon Trusted Computer Solutions
WEBCAST: This exclusive webcast examines a mobile content enablement solution that provides your mobile workforce with secure access to critical information and data, allowing them to do their jobs efficiently and effectively.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

Raytheon Trusted Computer Solutions

Enterprise Mobility Management – Going from Good to Great
sponsored by CA Technologies.
WEBCAST: This exclusive webcast takes a look at what makes an enterprise mobility management strategy successful, outlining what approaches are popular, what users are looking for, and how you can better empower your mobile workforce.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

CA Technologies.

Improve Your Customer Experience and Call Center with Mobile Applications
sponsored by Genesys
WHITE PAPER: Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Genesys

Seven Ways to Create an Unbeatable Enterprise Mobility Strategy
sponsored by CA Technologies.
WHITE PAPER: This informative resource takes an in-depth look at what your organization can do today to ensure a bright mobile future. Read on to learn seven crucial tips for creating an unbeatable mobile strategy.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

CA Technologies.

Maximize ROI on Mobility with the Right Mobility Center
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource discusses how establishing a mobility center of excellence can help your organization create a second-generation mobility strategy that improves time to benefit in midsized and large companies.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

CA Technologies.

Boosting Customer Loyalty and Bottom Line Results - Putting Customer Experience First in Your Contact Centre
sponsored by Genesys
WHITE PAPER: Customer experience management (CEM) is coming to the forefront as one of the best ways to differentiate your organization. This white paper explores key elements of the customer experience (CX) and how to achieve better CEM while improving operational effectiveness and driving down costs.
Posted: 30 May 2014 | Published: 30 May 2014

Genesys

Mobile Data Security: Protecting your critical information
sponsored by Raytheon Trusted Computer Solutions
WHITE PAPER: This exclusive paper discusses a mobile access solution that provides secure, reliable, and efficient access to critical data and applications from any mobile device.
Posted: 30 May 2014 | Published: 30 May 2014

Raytheon Trusted Computer Solutions

Keeping Sensitive Data Accessible and Secure via Mobile Devices
sponsored by Raytheon Trusted Computer Solutions
PODCAST: In this exclusive podcast, join industry experts Brian and Jack Madden as they take an in-depth look at a new technology called virtual mobile infrastructure (VMI) which is like VDI, except with virtual machines that mimic mobile devices, enabling more centralized management and dramatically improved accessibility.
Posted: 30 May 2014 | Premiered: May 30, 2014

Raytheon Trusted Computer Solutions

2014 Trends to Watch: Ovum Enterprise Mobility
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper takes a look at the state of enterprise mobility today and examines what to look out for as businesses adapt to increasing consumerization and extend the range of tools and applications available to employees on all devices.
Posted: 28 May 2014 | Published: 28 May 2014

CA Technologies.

Virtual Mobile Infrastructure (VMI): Like VDI but for Mobile Devices
sponsored by Raytheon Trusted Computer Solutions
WHITE PAPER: This exclusive resource discusses the impact that the rise of BYOD has had on enterprise security, how the industry is responding, and what your organization can do to avoid the common pitfalls.
Posted: 27 May 2014 | Published: 27 May 2014

Raytheon Trusted Computer Solutions

On-Demand Online Seminar - The New IT
sponsored by Apple Inc.
WEBCAST: Join Apple Business Experts for a free on-demand online seminar focused on progressive IT. Learn about a new way to work where IT empowers employees with the very best tools, technologies, and apps to do their jobs. Register now.
Posted: 23 May 2014 | Premiered: May 23, 2014

Apple Inc.

Citrix XenMobile Technology Overview
sponsored by Citrix
WHITE PAPER: This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.
Posted: 20 May 2014 | Published: 20 May 2014

Citrix

Extreme - IndentiFi
sponsored by Extreme Networks
WEBCAST: This exclusive webcast discusses wireless networking solution that allows your organization to provide your users with the wireless performance needed to seamlessly access critical applications and data, even if the workloads are media-intensive.
Posted: 03 Jun 2014 | Premiered: Jun 3, 2014

Extreme Networks

Infographic: The Effects of Mobile on the Enterprise
sponsored by Accellion, Inc.
WHITE PAPER: This exclusive resource takes a look at how mobility has impacted organizations today, examining both the benefits and the drawbacks of the trend.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Accellion, Inc.

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

Newgen Mobility Article
sponsored by Newgen Software
WHITE PAPER: The following white paper provides readers with key applications of mobility platforms for banking and insurance industries.
Posted: 28 May 2014 | Published: 28 May 2014

Newgen Software

Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013

Microsoft India

Mobile IAM™: The “BYOD Done Right™” Solution
sponsored by Extreme Networks
WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.
Posted: 22 May 2014 | Published: 22 May 2014

Extreme Networks

Contact Center Metrics and Performance Management
sponsored by Five9
EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results.
Posted: 21 May 2014 | Published: 21 May 2014

Five9

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Plan Your Enterprise Mobility Strategy
sponsored by Intel
WEBCAST: This exclusive resource discusses how you can build a successful enterprise mobility environment for your businesses, examining best practices, helpful use cases, and suggestions for which tools can help drive innovation and cut costs.
Posted: 20 May 2014 | Premiered: May 20, 2013

Intel
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