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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
101 - 125 of 416 Matches Previous Page  | Next Page
Secure Mobile Communications in the Healthcare Industry: Supporting New Healthcare Delivery Models
sponsored by Dell Software
WHITE PAPER: This exclusive white paper takes an in-depth look at the importance of secure mobile communications. Read on to learn more.
Posted: 23 Oct 2014 | Published: 25 Nov 2014

Dell Software

The Forrester Wave™: Enterprise Mobile Management Q3 2014
sponsored by Citrix
WHITE PAPER: In this report, Forrester evaluates the 15 most significant EMM providers and details how each vendor fulfills the 27 evaluation criteria points.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Citrix

Keep End Users Happy With Mobile App Performance Visibility
sponsored by CA Technologies.
WHITE PAPER: View this informative white paper now to learn about one solution that helps provide your business analysts, app developers, IT operations and support teams with complete visibility into your mobile apps.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

CA Technologies.

Creating the Omnichannel Customer Experience
sponsored by [24]7
WHITE PAPER: Find out how leveraging big data, predictive analytics and real-time decision making can improve the customer experience in today's world of multi-platform, mobile and social consumers.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

[24]7

Optimize the Microsoft Lync 2013 user experience and improve return on investment
sponsored by Dell, Inc.
WHITE PAPER: This exclusive white paper addresses the opportunities and challenges of deploying UC&C, plus more.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

Dell, Inc.

Augmented IVR – Second Life for Interactive Voice Response
sponsored by [24]7
WHITE PAPER: Find out how interactive voice response (IVR) and voice app infrastructures have brought both visual and voice resources into each customer's journey.
Posted: 22 Oct 2014 | Published: 30 Jun 2014

[24]7

Device Fingerprinting – Low-Friction, BYOD Authentication
sponsored by SecureAuth
WHITE PAPER: This white paper introduces SecureAuth's Device Fingerprinting, which features the flexibility, security, and convenience required to increase layers of authentication without creating high friction for users.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

SecureAuth

Performance optimized 802.11ac/n Dual-Radio 3x3:3access point with internal antenna option
sponsored by Aerohive Networks
WHITE PAPER: This white paper details a network solution that was able to deliver rock solid connection even in the most high-density environments. Read on to learn more.
Posted: 16 Oct 2014 | Published: 16 Oct 2014

Aerohive Networks

Dell Higher Education Solutions Guide
sponsored by Dell, Inc. and Intel®
VIDEO: Accessing network data from remote locations anywhere is no longer a luxury, but an expectation. End-users expect to not only have the same experience from the network in a mobile setting, but also expect a fast and secure connection.
Posted: 14 Oct 2014 | Premiered: 22 Sep 2014

Dell, Inc. and Intel®

4 Key factors in building a UC and Collaboration Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Virtual face time with customers theoretically means organizations can cut T&E budgets while keeping the wheels of commerce turning. But savvy IT decision makers know this is just half the story. The real power of UC&C isn't tactical; it's strategic.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Dell, Inc. and Intel®

Adopt Social Cloud Capabilities to Drive Rapid Innovation and Accelerate Time-to-Value for Your Business
sponsored by IBM
WEBCAST: Mobile and social technologies have led us to change the way we work not only by ourselves, but with others.  Adopting a social cloud early can provide rapid innovation for your business.
Posted: 08 Oct 2014 | Premiered: Oct 8, 2014

IBM

Video: Enterprise Mobility: A New Way to Work
sponsored by Workday
VIDEO: View the following brief video to get a firsthand look at an all-inclusive solution to application mobility and how it can deliver the functionality and simplicity required in today's high-paced market.
Posted: 07 Oct 2014 | Premiered: 19 Jun 2013

Workday

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: This white paper explores current email usage in the workplace, as well as corporate email's anticipated future, including a more cohesive user experience with integrated application functionality, social capabilities, and transparent accessibility.
Posted: 01 Oct 2014 | Published: 30 Jun 2014

IBM

From Disney to Dishwashers: Digital CRM to Change Customer Experience
sponsored by IBM
EGUIDE: Find out how your business can make the most out of digital CRM.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

IBM

Breaking BYOD: Exploring Mobile Alternatives
sponsored by SearchConsumerization.com
EBOOK: Enterprise mobility management (EMM) strategies encompass several challenging problems for IT.  From meeting the ever-increasing demands of end-users and the mobile devices they own, to security and threat risks, there is a lot to know about EMM.
Posted: 11 Sep 2014 | Published: 11 Sep 2014


Best Practices for Delivering a Personalized Customer Experience
sponsored by Genesys
WHITE PAPER: This paper will discuss the changing nature of the customer experience; outline the need for and benefits of a multi-channel contact center; highlight the key drivers and challenges companies must consider as they embark on this approach; identify what to look for in a vendor partner; and offer best practices for success.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

Genesys

Experts Addressing IT Challenges in Today's Mobile World
sponsored by CommVault
WEBCAST: The mobile workforce has different needs than your traditional workers.  You need to make sure you're protecting the data outside the company walls.
Posted: 09 Sep 2014 | Premiered: Feb 28, 2013

CommVault

Going Digital: How to Develop Technology to Attract and Retain Digital Customers
sponsored by Hewlett-Packard Limited
WEBCAST: Bryan Glick, Editor in Chief of Computer Weekly, sits down with Barry Maybank, Client Principal of the Digital Customer Experience at HP Enterprise Services, to discuss the drivers of going digital and how to take advantage of your customers becoming increasingly tech savvy.
Posted: 05 Sep 2014 | Premiered: Sep 5, 2014

Hewlett-Packard Limited

Mobility Affects Your Business: See if Your Architecture Is Up to the Task
sponsored by Hewlett-Packard Limited
WHITE PAPER: Your organisation's enterprise architecture is the key to mobility, contributing to your overall business success. Find out why, and learn how to adapt your enterprise architecture to deal with these trends.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Hewlett-Packard Limited

Make Enterprise Mobility Simple
sponsored by Hewlett-Packard Limited
WHITE PAPER: HP Mobility Advisory Services can help your organisation develop a mobility strategy that transforms interactions with customers, employees and partners into revenue opportunities. Learn how.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Hewlett-Packard Limited

Best Practices for Mobile Device Management
sponsored by IBM
WHITE PAPER: Are you ready to learn your ABCs? The ABCs of mobile device management (MDM), that is! View this whitepaper to find out more!
Posted: 04 Sep 2014 | Published: 05 Aug 2013

IBM

Balancing wireless LAN troubleshooting strategies for BYOD
sponsored by Extreme Networks
EGUIDE: This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Extreme Networks

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9

Best Approaches to BYOD and Mobile Security
sponsored by Citrix
EGUIDE: This exclusive e-guide offers advice on developing a strong mobile security plan and examines how some modern corporations approach BYOD and security.
Posted: 02 Oct 2014 | Published: 02 Oct 2014

Citrix

Everything You Need to Know about Enterprise Mobility Management
sponsored by CA Technologies.
EBOOK: Enterprise mobility management (EMM) strategies encompass several challenging problems for IT. From meeting the ever-increasing demands of end-users and the mobile devices they own, to security and threat risks, there is a lot to know about EMM.
Posted: 18 Sep 2014 | Published: 11 Sep 2014

CA Technologies.
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