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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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The Future of Insurance
sponsored by ComputerWeekly.com
RESEARCH CONTENT: CIOs and IT departments in the insurance industry must strive to create an environment that will support the business focusing on future innovations, according to this report from Trustmarque.
Posted: 21 Dec 2015 | Published: 21 Dec 2015

ComputerWeekly.com

Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: With customer service analytics, your company's business and IT teams can uncover key insights on how and when customers use your website or mobile app. Discover ways to help your business better understand and optimize the buyer's journey across multiple channels.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Splunk

Collaboration and Messaging Apps in the Enterprise
sponsored by Magnet
EGUIDE: In this expert e-guide, learn how new, real-time collaboration tools are driving greater productivity in the business, but more importantly, learn why CIOs should still keep an eye on the consumer messaging market.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magnet

Top 10 Ways to Boost Mobile App Engagement Using Messaging
sponsored by Magnet
WHITE PAPER: This white paper details the top 10 ways to boost mobile app engagement using messaging strategies. Discover the messaging features that can win customer loyalty.
Posted: 28 Dec 2015 | Published: 28 Dec 2015

Magnet

4 Ways to Enhance Mobile App User Engagement
sponsored by Magnet
WHITE PAPER: This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.
Posted: 23 Dec 2015 | Published: 23 Dec 2015

Magnet

A New Measure of Sales Success
sponsored by SearchCRM
EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
Posted: 17 Dec 2015 | Published: 10 Dec 2015

SearchCRM

Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

SAP

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
TRANSCRIPT: In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Citrix Ready

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: Discover how to expand your business reach by partnering with an internationally recognized company. See how much your business stands to benefit from leveraging this company's brand and global marketplace solution.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015

Citrix

How to Ensure Success of Your Mobile App Development Projects
sponsored by IBM
WHITE PAPER: In this report, you will learn the best practices for successful mobile application development. Read on to make your mobile project shine with a checklist of project guidelines, as well as advice on how to enable flexible mobile app development platforms with cloud.
Posted: 11 Nov 2015 | Published: 11 Nov 2015

IBM

Magic Quadrant for Mobile Application Development Platforms
sponsored by IBM
WHITE PAPER: This Gartner Magic Quadrant compares 20 different mobile app development platform vendors, revealing the biggest strengths and weaknesses of each option. Discover how each vendor performed according to criteria like product quality, price, and customer experience.
Posted: 10 Nov 2015 | Published: 21 Sep 2015

IBM

Transform into a Mobile Enterprise with Cloud Computing
sponsored by IBM
WHITE PAPER: This white paper explores how and why the mobile enterprise works. Discover how to make your enterprise a mobile one with cloud technologies.
Posted: 05 Nov 2015 | Published: 30 Sep 2015

IBM

The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work
sponsored by SearchCRM
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

SearchCRM

Empower Data Protection with File Encryption and Bring Your Own Collaboration
sponsored by FinalCode
EGUIDE: This e-guide examines a security software that will ensure the highest level of enterprise file protection by encrypting documents individually. Learn why breach training can minimize damage when hackers attack, and access exclusive tips for creating a data classification policy.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

FinalCode

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.

Modern Mobility E-zine: In-App Analytics Get Down to Business
sponsored by SearchMobileComputing
EZINE: In this issue of Modern Mobility, delve straight into in-app analytics, and learn how the insights this technology provides will keep mobile applications on track. Access this exclusive e-zine now to learn more about mobile backend as a service, and how to build apps that connect to data center infrastructure.
Posted: 13 Oct 2015 | Published: 13 Oct 2015

SearchMobileComputing

BYOD Done Right Is a Win-Win for Workforce Mobility
sponsored by vmware airwatch
WHITE PAPER: By accessing this paper by Frost & Sullivan, you'll discover how VMware AirWatch delivers a compromise-free approach to workforce mobility. Learn what this particular BYOD strategy entails, and what facets of customization are a key part of it.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

vmware airwatch

EMM Vendor Report Card: How Do Mobility Providers Stack Up?
sponsored by VMware
WHITE PAPER: This white paper highlights the mobility services of one EMM provider that continues to raise the bar in business mobility. Get access to 10 steps to researching and identifying best practices criteria for stacking up EMM vendors' services.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

VMware

Empower More Productive Users with EMM and Enterprise Mobility
sponsored by vmware airwatch
RESOURCE: This infographic will review how current mobility trends (like the expansion of cloud architecture) are affecting EMM. Discover how cloud-enabled EMM can power the productivity of your users and IT, as well as 5 reasons to employ advanced EMM.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

vmware airwatch

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
WEBCAST: This webinar describes how Citrix Ready showcases verified products that are trusted to enhance Citrix solutions for mobility, virtualization, networking, and cloud platforms. Plus you learn why becoming a technology partner with Citrix will expand your business reach and bottom line.
Posted: 09 Sep 2015 | Premiered: Nov 3, 2015

Citrix Ready

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Download this resource for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

From GPO to MDM: A New Era of Enterprise Computing
sponsored by MobileIron
WHITE PAPER: This white paper looks to enterprise mobility management (EMM) as the primary means of securing and managing enterprise devices during the evolution of operating systems.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

The State of the Trust Gap: Mobile Privacy Expectations
sponsored by MobileIron
WHITE PAPER: This white paper takes the findings from the 2015 Trust Gap Survey and translates them into actionable recommendations for employers in the form of privacy-centric mobile device policies. Read on here to key into the following important insights about bridging the trust gap.
Posted: 04 Aug 2015 | Published: 04 Aug 2015

MobileIron

Buyer's Essentials: What to Look for in an EMM Strategy
sponsored by SearchSecurity.com
EBOOK: EMM products can contain a variety of features -- for mobile device management, mobile app management, mobile content management and more -- so they vary greatly. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
Posted: 26 Jun 2015 | Published: 26 Jun 2015

SearchSecurity.com
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