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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
101 - 125 of 432 Matches Previous Page  |  Next Page
7 Keys to Delivering a Rock Star Customer Service Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: In this resource, you will learn 7 keys to delivering a stellar customer service experience that can differentiate your digital self-service capabilities from your competitors.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

[24]7 Customer, Inc.

Delivering Effective CRM Today: A Look Into New, Dynamic Approaches
sponsored by Microsoft
WHITE PAPER: This white paper discusses dynamic approaches for delivering effective CRM for today's on-the-go, mobile lifestyles. Plus, learn how an organization used next-gen CRM to bring order to their disparate systems and data while driving better customer experiences.
Posted: 18 Jan 2016 | Published: 18 Jan 2016

Microsoft

Open Source Middleware: Accelerate Application Development the Modern Way
sponsored by Red Hat
WHITE PAPER: Outdated middleware makes licensing, maintenance, and development costs rise so you can't focus on innovation. In this infographic, you'll learn how open source middleware can help you maximize developer productivity while increasing ROI.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Red Hat

How to See Greater Returns from Mobile App Development
sponsored by IBM
WHITE PAPER: This study by Forrester explores the impact of "good" or "bad" mobile apps on a company's brand, revenue, and cost structure. Uncover the difference between a good app and a great one, and learn how to adjust your development strategy to see greater returns.
Posted: 04 Jan 2016 | Published: 31 Oct 2015

IBM

Sell Effectively with Smart CRM
sponsored by Microsoft
WHITE PAPER: This white paper discusses the criteria necessary for effective sales technology and explains how one organization found its sales software solution. Read on to learn how you can select the tools that will lead to sales success.
Posted: 29 Dec 2015 | Published: 29 Dec 2015

Microsoft

The Future of Insurance
sponsored by ComputerWeekly.com
RESEARCH CONTENT: CIOs and IT departments in the insurance industry must strive to create an environment that will support the business focusing on future innovations, according to this report from Trustmarque.
Posted: 21 Dec 2015 | Published: 21 Dec 2015

ComputerWeekly.com

A New Measure of Sales Success
sponsored by SearchCRM
EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
Posted: 17 Dec 2015 | Published: 10 Dec 2015

SearchCRM

How to Maximize Sales Productivity in the Modern Workplace
sponsored by Microsoft
WHITE PAPER: This white paper presents a three-step strategy towards selling more effectively. Access now and get details on staying focused, winning faster, and building trust.
Posted: 16 Dec 2015 | Published: 16 Dec 2015

Microsoft

Sink or Sell: Your Guide to Modern Sales Survival
sponsored by Microsoft
WHITE PAPER: This resource offers insight to help your sales team deliver an optimal customer experience by adopting modern sales productivity technologies. Discover which tools can accomplish this task, and how the value of an integrated platform can help your salespeople increase customer loyalty.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

Microsoft

Becoming a Digital Business
sponsored by Microsoft
WHITE PAPER: This guide explores seven areas in which modern technology is being used to revamp the enterprise. Discover new ideas for your journey towards digitization.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

Microsoft

E-Guide: Where MDM Fits Into Your Enterprise Mobile Strategy
sponsored by VMware
EGUIDE: In this exclusive e-guide, you will track how EMM has matured since its beginnings, as well as discover how MDM and MAM figure together in the modern enterprise environment. Read on to discover the renewed flexibility of MDM in the wake of Windows 10 and desktop app integration.
Posted: 10 Dec 2015 | Published: 10 Dec 2015

VMware

Overcoming Top Mobile Challenges
sponsored by IBM
WHITE PAPER: Using the healthcare industry as an example, this white paper takes a closer look at the new mobile trends that are transforming businesses. Uncover tips for overcoming challenges on the road ahead, including access to data, governance, integration, and more.
Posted: 23 Nov 2015 | Published: 29 Oct 2015

IBM

The Internet of Things: Harnessing the Power of an Ever-Connected Enterprise
sponsored by Panasonic
WHITE PAPER: This report examines which industries are set to gain the most from IoT in the next year and provides instruction for business leaders to foster an ever-connected enterprise landscape. Access this report to accelerate your business mobility using IoT and M2M technologies.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Panasonic

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix Ready
TRANSCRIPT: In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Citrix Ready

Survival of the Fittest: Assessing the New Landscape of Enterprise Mobile Devices
sponsored by Panasonic
WHITE PAPER: Is rugged mobile technology still integral to enterprise mobility? In this white paper you will realize the continued importance of specialized mobile hardware and how these rugged devices are evolving to keep pace with consumer user interfaces and application usability. Read on to achieve maximum mobile ROI.
Posted: 17 Nov 2015 | Published: 31 Jul 2015

Panasonic

Become a Technology Partner with Citrix and Expand Your Business Reach
sponsored by Citrix
PODCAST: Discover how to expand your business reach by partnering with an internationally recognized company. See how much your business stands to benefit from leveraging this company's brand and global marketplace solution.
Posted: 17 Nov 2015 | Premiered: Nov 6, 2015

Citrix

Five Leaders in Enterprise Mobility: A Cross-Industry Analysis
sponsored by Panasonic
ANALYST REPORT: In this report, you will examine five business sectors which were early to adopt mobility—retail, utilities, financial services, manufacturing, and transportation—and look into the varying challenges and success stories they've experienced with mobile technologies.
Posted: 13 Nov 2015 | Published: 31 Aug 2015

Panasonic

Why Good Apps Are Not Good Enough
sponsored by IBM
WHITE PAPER: What separates a good app from a great one isn't subjective, it's science. Access Forrester-backed research to find out what goes into a great app, and how they increase revenue, reduce cost, and engage customers exponentially more than their good counterparts.
Posted: 12 Nov 2015 | Published: 30 Oct 2015

IBM

CRM Stories: Rogerseller
sponsored by Microsoft
RESOURCE: In this resource, Rogerseller's Geraldine Smallacombe illustrates how she was able to give her customers a more dynamic journey. Access now and learn how to achieve a social presence that engages customers and gauges sentiment, in-depth knowledge of preferences and profiles that results in better targeting, and more.
Posted: 07 Jan 2016 | Published: 24 Jun 2015

Microsoft

Meeting Market Demands for Delivery of Innovative, New Application Services
sponsored by CA Technologies
WHITE PAPER: This executive brief describes how release automation can simplify and accelerate application delivery. Explore how to develop a true DevOps culture where innovation and time to revenue are accelerated.
Posted: 07 Jan 2016 | Published: 31 Dec 2014

CA Technologies

Collaboration and Messaging Apps in the Enterprise
sponsored by Magnet
EGUIDE: In this expert e-guide, learn how new, real-time collaboration tools are driving greater productivity in the business, but more importantly, learn why CIOs should still keep an eye on the consumer messaging market.
Posted: 04 Jan 2016 | Published: 04 Jan 2016


Top 10 Ways to Boost Mobile App Engagement Using Messaging
sponsored by Magnet
WHITE PAPER: This white paper details the top 10 ways to boost mobile app engagement using messaging strategies. Discover the messaging features that can win customer loyalty.
Posted: 28 Dec 2015 | Published: 28 Dec 2015


4 Ways to Enhance Mobile App User Engagement
sponsored by Magnet
WHITE PAPER: This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.
Posted: 23 Dec 2015 | Published: 23 Dec 2015


Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

SAP
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