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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
151 - 175 of 271 Matches Previous Page  | Next Page
BYOD – who carries the can?
sponsored by ComputerWeekly.com
ANALYST REPORT: Rob Bamforth and Clive Longbottom offer advice on balancing the risks and rewards of bring your own device (BYOD).
Posted: 17 Jun 2013 | Published: 17 Jun 2013

ComputerWeekly.com

Staying connected: Don't let faulty mobile applications lose customers
sponsored by SearchCRM
EBOOK: Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps.
Posted: 20 May 2013 | Published: 20 May 2013

SearchCRM

Mobile Expense Management
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Rob Bamforth and Clive Longbottom advise businesses on ways to manage the cost of mobile communications.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

ComputerWeekly.com

Managers Know More with Oracle Sales Cloud
sponsored by Oracle Corporation
VIDEO: Oracle Sales Cloud is Smarter SFA that helps Managers know more. Hit your target with no surprises. Act on opportunities and threats faster. Manage more effectively anywhere, using any device.
Posted: 03 Apr 2013 | Premiered: 31 Jul 2012

Oracle Corporation

Five reasons why mobilizing Windows applications is simpler than you think
sponsored by Citrix
WHITE PAPER: In this white paper, uncover five myths about Windows application development and learn how your company can go mobile with relative ease.
Posted: 11 Mar 2013 | Published: 11 Mar 2013

Citrix

Handbook: Making Mobile BI Work: Real World Advice and Strategies
sponsored by SearchBusinessAnalytics
WHITE PAPER: This informative white paper offers a three-part series of advice on building and deploying mobile BI apps from consultants and IT managers who have already been through the process. It discusses what you need to do to provide fast mobile BI performance among other helpful tips.
Posted: 26 Feb 2013 | Published: 26 Feb 2013

SearchBusinessAnalytics

A special issue covering the opportunities in mobility market
sponsored by MicroScope
EZINE: A special issue covering the opportunities for resellers selling mobility hardware, supporting infrastructure and management tools
Posted: 08 Feb 2013 | Published: 11 Feb 2013

MicroScope

Mobile NFC in Retail
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from the GSMA explains the opportunities for NFC Mobile communications in retail.
Posted: 09 Nov 2012 | Published: 01 Nov 2012

ComputerWeekly.com

Choosing an MDM System: Fundamental Features for Success
sponsored by Fiberlink
EGUIDE: This essential e-guide from our experts at SearchSecurity.com will help you understand the technologies and practices you need to implement in order to make your BYOD security program effective. Inside, you'll find a breakdown of the fundamental security features needed for BYOD management, a mobile device management checklist, and more.
Posted: 24 May 2013 | Published: 24 May 2013

Fiberlink

The new business of technology: extend, transact and optimize
sponsored by IBM
WHITE PAPER: New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
Posted: 17 May 2013 | Published: 31 Jul 2012

IBM

The New World of Mobility Management
sponsored by Aruba Networks
WHITE PAPER: This resource offers key information IT professionals can use to set their plans for mobility on the right track. Read on to discover the 3 phases to mobilizing a business, the functions of Enterprise Mobility Management, and a Mobile Management needs checklist.
Posted: 23 Apr 2013 | Published: 31 Mar 2013

Aruba Networks

Oracle ERP Cloud Service: Back Office Solutions in the Cloud
sponsored by Oracle Corporation UK Ltd
VIDEO: This 2-minute video outlines how Oracle ERP Cloud Service combines the power of Oracle ERP applications with the simplicity of the Cloud to transform back office operations into a collaborative, efficient and intuitive hub.
Posted: 17 Apr 2013 | Premiered: 17 Apr 2013

Oracle Corporation UK Ltd

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion
sponsored by WebTrends
WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
Posted: 16 Apr 2013 | Published: 16 Apr 2013

WebTrends

The A to Z of Mobile Workforce Scheduling Optimization
sponsored by ClickSoftware
WHITE PAPER: This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.
Posted: 04 Apr 2013 | Published: 31 Dec 2011

ClickSoftware

The secrets of effective Web content management: Best (and worst) practices
sponsored by SearchContentManagement
EBOOK: For WCM deployments to be effective, companies need to plan carefully and manage implementations properly. Access this expert handbook to dig into the key  issues involved in setting up, developing and managing effective WCM initiatives.
Posted: 03 Apr 2013 | Published: 03 Apr 2013

SearchContentManagement

Challenges Around Developing Mobile Enterprise Applications
sponsored by Hewlett-Packard Company
PRESENTATION TRANSCRIPT: This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett-Packard Company

Mobile apps reach the busy customer
sponsored by SearchCRM
EZINE: In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.
Posted: 19 Mar 2013 | Published: 19 Mar 2013

SearchCRM

Using Social Media to Win Over Customers
sponsored by SearchCRM
EBOOK: While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
Posted: 12 Mar 2013 | Published: 12 Mar 2013

SearchCRM

Essential strategies for mobile application testing and development
sponsored by Neotys
EGUIDE: Mobile application development creates a set of challenges for developers and testers. In this E-guide, you can find out some of the key challenges and strategies associated with mobile applications. It outlines insights into mobile texts, collaboration and other processes.
Posted: 06 Mar 2013 | Published: 06 Mar 2013

Neotys

Personalization Driving E-Commerce
sponsored by Limelight Networks, Inc.
EGUIDE: Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.
Posted: 28 Jan 2013 | Published: 28 Jan 2013

Limelight Networks, Inc.

Mobile cloud computing vs. cloud computing in building or hosting mobile apps
sponsored by SAP America, Inc.
EGUIDE: Read this expert e-guide for explanations of some of the key differences between mobile and regular cloud computing, including the need for additional testing capabilities, the need to allow for disconnected operation, the need to be mindful of limited energy available on mobile devices, and more.
Posted: 06 Dec 2012 | Published: 06 Dec 2012

SAP America, Inc.

Challenges Around Developing Mobile Enterprise Applications
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT: This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.
Posted: 27 Nov 2012 | Published: 27 Nov 2012

Hewlett-Packard Limited

Best Practices for SAP Mobility
sponsored by CSC
EGUIDE: Read this expert e-guide to learn about the programs and applications SAP has recently launched to spur mobile application development, including SAP Enterprise Performance Management (EPM) on-demand applications, free unlimited developer licenses for the Sybase Unwired Platform (SUP), and more!
Posted: 27 Nov 2012 | Published: 15 Nov 2012

CSC

Expert Tips for SAP Mobility Initiatives
sponsored by CSC
EGUIDE: In the still-young mobile market space, SAP shops lack best practices and go-to strategies that they can turn to when implementing enterprise mobility. Read this SearchSAP.com expert e-guide to check out four case studies of companies large and small that have seen success in their unique and varied approaches to SAP mobility.
Posted: 27 Nov 2012 | Published: 14 Nov 2012

CSC

Customer Experience Exchange, Issue 7
sponsored by SearchCRM
EZINE: This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.
Posted: 13 Nov 2012 | Published: 13 Nov 2012

SearchCRM
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