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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
151 - 175 of 413 Matches Previous Page  |  Next Page
Putting Customers on the Map With Geolocation Apps
sponsored by SearchCRM
EBOOK: This e-book chapter is a guide to geolocation apps—what they are, what they do, and how they can benefit companies and their customers. You'll learn why providing a consumer with the right information at the right time is necessary in today's marketplace and look at the hurdles blocking widespread use of location-based data and analytics.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

SearchCRM

2015 Gartner Magic Quadrant for Client Management Tools
sponsored by IBM
WHITE PAPER: In this exclusive Gartner Magic Quadrant resource , join analysts Kevin Knox and Terrence Cosgrove as they take an in-depth look at the client management tools market. Read on to access a vendor comparison of mobile management and security features, as well as strengths and weaknesses for leading vendors.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

IBM

Lessons from the Leading Edge of Customer Experience Management
sponsored by SAS
WHITE PAPER: Find out what you should know about providing a high quality customer experience across all channels.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

SAS

Best Practices for Mobile Device Management
sponsored by IBM
WHITE PAPER: Are you ready to learn your ABCs? The ABCs of mobile device management (MDM), that is! View this whitepaper to find out more!
Posted: 04 Sep 2014 | Published: 05 Aug 2013

IBM

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by Commvault
WEBCAST: In this webcast, Rachel Dines, senior analyst at Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive.
Posted: 30 Dec 2014 | Premiered: Feb 28, 2013

Commvault

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Plus, find 9 must-ask questions for your UCaaS provider.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

CIO Spotlight: Controlling Data Risk In the BYOD Onslaught
sponsored by Commvault
WHITE PAPER: This exclusive paper lists 5 areas that support risk mitigation and data protection for BYOD. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Commvault

Buyer's Guide to 802.11ac Wireless: The Time to Move is Now!
sponsored by Extreme Networks
WHITE PAPER: Keeping the network up to speed is no easy task - but with wireless from 802.11ac, speed can be increased by up to three times as much as before. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks

A New Measure of Sales Success
sponsored by SearchCRM
EBOOK: This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.
Posted: 21 Nov 2014 | Published: 21 Nov 2014

SearchCRM

EMA Research Report: Enabling Unified Endpoint and Service Management for a Mobile Workforce
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This exclusive white paper takes an in-depth look at enabling unified endpoint and service management for mobile workers. Read on to learn more.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

FrontRange Solutions Inc.

Balancing wireless LAN troubleshooting strategies for BYOD
sponsored by Extreme Networks
EGUIDE: This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Extreme Networks

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9

Best Approaches to BYOD and Mobile Security
sponsored by Citrix
EGUIDE: This exclusive e-guide offers advice on developing a strong mobile security plan and examines how some modern corporations approach BYOD and security.
Posted: 02 Oct 2014 | Published: 02 Oct 2014

Citrix

Wi-Fi Buyers Guide
sponsored by Extreme Networks
WHITE PAPER: The huge growth of mobile and BYOD is driving user's demands to rise, while networks become more dense and harder to manage.  How can a balance be found between the two?
Posted: 23 Sep 2014 | Published: 23 Sep 2014

Extreme Networks

Everything You Need to Know about Enterprise Mobility Management
sponsored by CA Technologies.
EBOOK: Enterprise mobility management (EMM) strategies encompass several challenging problems for IT. From meeting the ever-increasing demands of end-users and the mobile devices they own, to security and threat risks, there is a lot to know about EMM.
Posted: 18 Sep 2014 | Published: 11 Sep 2014

CA Technologies.

Mobility Affects Your Business: See if Your Architecture Is Up to the Task
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Your organisation's enterprise architecture is the key to mobility, contributing to your overall business success. Find out why, and learn how to adapt your enterprise architecture to deal with these trends.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Hewlett-Packard Enterprise

Make Enterprise Mobility Simple
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: HP Mobility Advisory Services can help your organisation develop a mobility strategy that transforms interactions with customers, employees and partners into revenue opportunities. Learn how.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Hewlett-Packard Enterprise

Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

Are You Asking the Right Questions?
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Citrix/IBM/Atlantis Computing

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

A New Style of IT: The Dawn of a New Normal
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Hewlett Packard Enterprise

Supporting Mobility with a UC Technology Strategy
sponsored by Windstream Communications
EGUIDE: Learn what standards define mobility, how emerging standards will affect mobile collaboration, and how to evaluate the strength of your unified communications technology strategy.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Windstream Communications
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