Business of Information Technology  >   Business Management  >   CRM  >  

Mobile CRM

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
51 - 75 of 271 Matches Previous Page  |  Next Page
Top 10 Requirements for Evolving Your Business Mobility
sponsored by Intermedia.Net
WHITE PAPER: This white paper examines the top 10 most important requirements for evolving your business mobility and upgrading your IT services. Access the following insights to ensure your IT services can deliver file sharing with integrated access control, and more.
Posted: 12 Oct 2015 | Published: 10 Mar 2013


Security and Compliance: The New Watchwords of Enterprise App Delivery
sponsored by IBM
WHITE PAPER: This white paper examines the driving forces behind the establishment of corporate application stores, and highlights one best-in-class mobile app management (MAM) program. Read on to learn how to ride the crest of this new wave of mobility and enhance your enterprise app security.
Posted: 12 Oct 2015 | Published: 12 Oct 2015


2015 State of the Connected Patient
sponsored by
WHITE PAPER: According to the '2015 State of the Connected Patient' report, modern technology plays a crucial role in addressing the challenge of delivering preventative care. Download this report to gain insight on trends impacting the state of patient care in the United States; how patients currently connect with providers; and more.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Introducing Salesforce Health Cloud: 3 Core Advantages
sponsored by
WHITE PAPER: The shift to patient-centric relationship management has begun, and Salesforce is leading the way with Health Cloud. This e-book shows you how to tap into the power of the cloud, social, and mobile to make the move to 1-to-1 care.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Track the User Experience of Your Mobile Apps
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper presents a fast, easy method to measure and monitor the user experience in a truly meaningful way: from the user's perspective. Access and discover six metrics this strategy takes into account as you ensure optimal app performance.
Posted: 02 Oct 2015 | Published: 27 Feb 2015

Hewlett Packard Enterprise

Mobile Apps: Measure, Focus, Improve
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, learn why the "mobile moment" - that instant when users first determine their love or hatred for your mobile app - dictates the success of your application and ultimately your business. Discover facts backed by Forrester Research that will help you tame the complexities of user experience measurements.
Posted: 01 Oct 2015 | Published: 01 Oct 2015

Hewlett Packard Enterprise

How the Cloud can Drive up Customer Engagement and Let Staff work more Flexibly
sponsored by IP Solutions
WHITE PAPER: In this white paper, you'll learn how the cloud can bring the contact center to your employees and let customers choose when, how and where they want to contact you. Find out how it also allows you to acquire new technologies and channels.
Posted: 30 Sep 2015 | Published: 30 Sep 2015

IP Solutions

Mass Adoption of the Internet of Things Will Create New Opportunities and Challenges for Enterprises
sponsored by Covisint
WHITE PAPER: In this report, top analysts reveal details on the adoption and direction of IoT. Read on and discover how IT leaders can develop successful IoT strategies and deliver value across the enterprise with this technology.
Posted: 30 Sep 2015 | Published: 27 Feb 2015

IDG Whitepaper: Realizing the Untapped Potential of Unified Communication
sponsored by XO Communications
WHITE PAPER: Despite the plethora of features and functionality, according to a recent IDG survey, fewer than one third of respondents called their UC tools excellent or very good. What's preventing employees from having a positive experience? Learn how to drive greater value from UC.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

XO Communications

Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 22 Sep 2015 | Published: 30 Jan 2015

Hewlett Packard Enterprise

8 Must-Have Features for Your Enterprise Unified Communications
sponsored by Avaya
WHITE PAPER: This white paper highlights 8 key features to consider when evaluating your enterprise communications options. View now to discover why virtualization and resiliency are so critical for today's enterprise-grade UC solutions.
Posted: 22 Sep 2015 | Published: 22 Sep 2015


How to Get (and Stay!) Ahead of the Mobile Consumer with 5 Tips
sponsored by Harte Hanks
WHITE PAPER: This article talks about ways you can keep up with your mobile audience and deliver an optimal customer experience despite disruptions. Get insights on five useful topics ranging from customer data to compelling content.
Posted: 18 Sep 2015 | Published: 12 Aug 2015

Harte Hanks

The Impact of Store Networks and WiFi on Customer Experience
sponsored by Earthlink.
WHITE PAPER: This 2015 research study on mobile customer experience examines the survey of over 100 retailers regarding their readiness in key WAN, wireless, and security initiatives. Read on here to identify the impact of WiFi and associate mobile on retailers.
Posted: 18 Sep 2015 | Published: 18 Sep 2015


The Missing Piece: Enhancing the Value of Marketing Automation with Sales Conversion Management
sponsored by Conversica
WHITE PAPER: This white paper presents the benefits of implementing an automated lead generation strategy for sales conversion management. Discover how such an approach can dramatically improve the ROI of CRM applications.
Posted: 16 Sep 2015 | Published: 16 Sep 2015


5 Reasons for Sales Teams to Embrace the Power of Analytics
sponsored by
WHITE PAPER: This e-book outlines the top five reasons why analytics is poised to transform sales. Read now for tips on keeping your team ahead when you get critical business data right where sales actually happen.
Posted: 10 Sep 2015 | Published: 10 Sep 2015

Webcast Best Practices: The Keys to Wowing Your Audience
sponsored by Intercall
WHITE PAPER: In this three-part white paper, you will learn the most important best practices for planning, executing, and promoting a webcast in your organization. Read on now to get access to this exclusive guide with an 11-point pre-webcast guidelines checklist and guidance on how to conduct a post-event analysis.
Posted: 10 Sep 2015 | Published: 10 Sep 2015


Why Mobile Performance Matters: U.K. Consumer Analytics
sponsored by Akamai
WHITE PAPER: In this white paper, you will identify key web consumer performance insights in the e-commerce and financial services industries. Access this paper now to see the 2 factors causing consumer dissatisfaction, why mobile users are more active than desktops, and more.
Posted: 10 Sep 2015 | Published: 10 Sep 2015


Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecom
sponsored by IBM
WHITE PAPER: This guide highlights the changes business decision makers must make in order to develop a deeper understanding of customer preferences. Learn what it takes to improve business processes and increase your use of time-critical big data analytics.
Posted: 03 Sep 2015 | Published: 31 Oct 2013


PHS Group Polishes Its Service Capabilities with Mobility Solutions
sponsored by IBM
WHITE PAPER: This case study highlights one a holistic, mobile service that promises to improve company-wide productivity. Learn how your organization will benefit from polishing your workforce mobility by tracking productivity and reducing manual processes.
Posted: 02 Sep 2015 | Published: 31 Mar 2012


The Unified Communications Guide: 6 Ways to Boosting Productivity
sponsored by ThinkingPhones
WHITE PAPER: This white paper highlights 6 key advantages stemming from employing the cloud in your enterprise unified communications (UC). Read on here to see why the cloud isn't just a fad, and can deliver you the following advantages.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


The Strategic Impact of Mobile Transformation on Business Value
sponsored by VMware, Inc.
WHITE PAPER: Mobile is not just a device, but a new way of working. This research report reveals the three major themes revealed to be critical for success in mobile transformation, discovered by a recent mobile computing survey of over 500 organizations across the education, healthcare, high tech, and retail sectors.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

VMware, Inc.

Mobility Applications: Improve Your Customer Experience and Contact Center
sponsored by Genesys
WHITE PAPER: This helpful resource reveals why now is the perfect time for contact centers to embrace the mobile channel. Read on to uncover specific strategies for organizations ready to improve contact centers' operational efficiency, customer engagement, and brand loyalty through mobile apps.
Posted: 26 Aug 2015 | Published: 31 Dec 2014


Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: This guide features a real-life example of how one organization gained meaningful business insights by leveraging customer experience management with machine data. Learn how to create these insights and help your business grow revenue by improving user engagement.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


Strategic Mobility: Boosting Operational Productivity for the Oil and Gas Sector
sponsored by Red Hat
WHITE PAPER: In this white paper, you will learn about the opportunities for mobile initiatives to drive efficiency across asset and workforce management, specifically in the competitive oil and gas sector.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Red Hat

Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization
sponsored by Workday
WHITE PAPER: This resource explores how mobile and analytic technologies are transforming outdated human capital management processes, enabling them to support the digital organization. Read on to learn how workforce analytics technologies can empower your organization to meet current and future business challenges.
Posted: 18 Aug 2015 | Published: 13 Nov 2014

51 - 75 of 271 Matches Previous Page    1 2 3 4 5 6    Next Page
Visit - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement