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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
51 - 75 of 213 Matches Previous Page  |  Next Page
BYOD Done Right Is a Win-Win for Workforce Mobility
sponsored by VMware
WHITE PAPER: By accessing this paper, you'll Discover a compromise-free approach to workforce mobility and access now to find out what this particular BYOD strategy entails, and why customization is a key part of it.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

VMware

Track the User Experience of Your Mobile Apps
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper presents a fast, easy method to measure and monitor the user experience in a truly meaningful way: from the user's perspective. Access and discover six metrics this strategy takes into account as you ensure optimal app performance.
Posted: 02 Oct 2015 | Published: 27 Feb 2015

Hewlett Packard Enterprise

Mobile Apps: Measure, Focus, Improve
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, learn why the "mobile moment" - that instant when users first determine their love or hatred for your mobile app - dictates the success of your application and ultimately your business. Discover facts backed by Forrester Research that will help you tame the complexities of user experience measurements.
Posted: 01 Oct 2015 | Published: 01 Oct 2015

Hewlett Packard Enterprise

How the Cloud can Drive up Customer Engagement and Let Staff work more Flexibly
sponsored by IP Solutions
WHITE PAPER: In this white paper, you'll learn how the cloud can bring the contact center to your employees and let customers choose when, how and where they want to contact you. Find out how it also allows you to acquire new technologies and channels.
Posted: 30 Sep 2015 | Published: 30 Sep 2015

IP Solutions

Empower More Productive Users with EMM and Enterprise Mobility
sponsored by VMware
WHITE PAPER: This white paper will review how current mobility trends (like the expansion of cloud architecture) are affecting EMM. Discover how cloud-enabled EMM can power the productivity of your users and IT, as well as 5 reasons to employ advanced EMM.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

VMware

Stories of Business Transformation
sponsored by VMware
WHITE PAPER: This white paper reviews one EMM platform that can deliver flexible mobility to your employees. Access this guide to see what differentiates this platform from the others, with features including a suite of integrated productivity and collaboration apps.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

VMware

The Unified Communications Guide: 6 Ways to Cut Costs and Boost Productivity
sponsored by ThinkingPhones
WHITE PAPER: This white paper highlights 6 key advantages stemming from employing the cloud in your enterprise unified communications (UC). Read on here to see why the cloud isn't just a fad, and can deliver you the following advantages.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

The Strategic Impact of Mobile Transformation on Business Value
sponsored by VMware, Inc.
WHITE PAPER: Mobile is not just a device, but a new way of working. This research report reveals the three major themes revealed to be critical for success in mobile transformation, discovered by a recent mobile computing survey of over 500 organizations across the education, healthcare, high tech, and retail sectors.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

VMware, Inc.

Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization
sponsored by Workday
WHITE PAPER: This resource explores how mobile and analytic technologies are transforming outdated human capital management processes, enabling them to support the digital organization. Read on to learn how workforce analytics technologies can empower your organization to meet current and future business challenges.
Posted: 18 Aug 2015 | Published: 13 Nov 2014

Workday

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Previously separate OS versions are converging onto a unified platform. Download the easy-to-digest infographic for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates...and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

How to Secure Your Ecosystem of Cloud-Based Apps
sponsored by MobileIron
WHITE PAPER: Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

From GPO to MDM: A New Era of Enterprise Computing
sponsored by MobileIron
WHITE PAPER: This white paper looks to enterprise mobility management (EMM) as the primary means of securing and managing enterprise devices during the evolution of operating systems.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Privacy-Centric Mobile Device Policies: What Your Enterprise Needs to Know
sponsored by MobileIron
WHITE PAPER: This white paper takes the findings from the 2015 Trust Gap Survey and translates them into actionable recommendations for employers in the form of privacy-centric mobile device policies. Read on here to key into the following important insights about bridging the trust gap.
Posted: 04 Aug 2015 | Published: 04 Aug 2015

MobileIron

A Quick Peek at the Salesforce App
sponsored by Salesforce.com
WHITE PAPER: You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

Salesforce.com

10 Advantages of a Mobile Sales Team
sponsored by Salesforce.com
WHITE PAPER: In this informative resource, you'll uncover what today's sales teams actually look like. Read on to learn the top 10 advantages of a mobile sales team.
Posted: 28 May 2015 | Published: 31 Dec 2014

Salesforce.com

HIPAA Compliance Checklist for Mobility
sponsored by MobileIron
WHITE PAPER: Access this white paper to learn the best practices for creating a HIPAA compliance program capable of handling device loss, rogue apps, risky user actions and more.
Posted: 06 May 2015 | Published: 06 Mar 2015

MobileIron

Measuring Mobile: How to Quantify the Success of Your Mobile Initiative
sponsored by Kony
WHITE PAPER: In this white paper, find formulas for deriving the ROI of your mobile programs both in terms of customer engagement and operational efficiency.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Kony

How BlackBerry Addresses BYOD Security Issues
sponsored by BlackBerry
WHITE PAPER: This white paper examines how the BlackBerry® platform aims to resolve the security issues inherent in accessing sensitive enterprise data on consumer devices.
Posted: 22 Apr 2015 | Published: 04 Dec 2014

BlackBerry

Differentiating Between Personal and Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: Access this white paper to learn how you can regain control of business communications while providing the features users want.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

The Buyer's Guide to Unified Communications Security & Business Continuity
sponsored by ThinkingPhones
WHITE PAPER: Although unified communications comes with a whole range of business benefits, it still has risks -- especially when it comes to mobile devices. Here are 5 steps to educate yourself on common UC pitfalls and achieving long-term security and stability in your unified communications environment.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

The Ultimate Guide to BYOD
sponsored by MobileIron
WHITE PAPER: This exclusive white paper details a road map to becoming a "Mobile First" enterprise, rolling out sustainable BYOD strategies secure and efficiently. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

Financial Services and Digital Media: How Your Business Can Adapt to Digital Innovations
sponsored by MuleSoft
WHITE PAPER: There is a greater push for you to deliver a highly personalized and convenient experience that stretches across mobile, social and alternative delivery channels. Access this resource to learn how you can leverage APIs, embrace app modernization, and adopt "bimodal" approaches to enhance the customer experience across multiple touch points.
Posted: 06 Feb 2015 | Published: 06 Feb 2015

MuleSoft

The Aragon Research Globe for Mobile Content Management, 2014
sponsored by IBM
WHITE PAPER: A growing trend is the shift toward being able to manage mobile content as well as mobile devices and mobile apps. Managing critical content outside of repositories is what MCM is all about. Read the 2014 Aragon Research Globe Report for Mobile Content Management to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

IBM

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

Magic Quadrant for Enterprise Mobility Management Suites
sponsored by Maas360 by IBM
WHITE PAPER: The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices. This magic quadrant for enterprise mobility management suites can help you decide. Read on to learn more.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Maas360 by IBM
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