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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
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Enabling Enterprise Mobility with APIs
sponsored by MuleSoft
WHITE PAPER: This paper reviews the primary drivers and challenges faced by enterprises trying to initiate or support a mobile strategy, and the transformation stories of three market leaders who enabled mobility via API-led connectivity. Access this white paper now to devise a mobile strategy for your business.
Posted: 30 Oct 2015 | Published: 30 Oct 2015

MuleSoft

How to Avoid the Software Licensing Cost Trap
sponsored by Matrix42
WHITE PAPER: There is now an urgent requirement for transparency and control over software compliance within companies. This white paper serves as an instructive guide for optimizing your software expenses using asset management, ensuring the efficient use of software.
Posted: 12 Oct 2015 | Published: 12 Oct 2015

Matrix42

Introducing Salesforce Health Cloud: 3 Core Advantages
sponsored by Salesforce.com
WHITE PAPER: Access this e-book to discover how the combined powers of the cloud, social and mobile technologies create an environment that enables everyone from specialists to patients to get the information they need at any time and on any device.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Salesforce.com

5 Reasons for Sales Teams to Embrace the Power of Analytics
sponsored by Salesforce.com
WHITE PAPER: This e-book outlines the top five reasons why analytics is poised to transform sales. Read now for tips on keeping your team ahead when you get critical business data right where sales actually happen.
Posted: 10 Sep 2015 | Published: 10 Sep 2015

Salesforce.com

Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: With customer service analytics, your company's business and IT teams can uncover key insights on how and when customers use your website or mobile app. Discover ways to help your business better understand and optimize the buyer's journey across multiple channels.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Splunk

How to Secure Your Ecosystem of Cloud-Based Apps
sponsored by MobileIron
WHITE PAPER: Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Eight Ways to Generate New Revenue With Business Intelligence and Analytics
sponsored by Information Builders
WHITE PAPER: Access this white paper and understand how to turn buzzwords, like "predictive analytics," into benefits. Learn how to support new growth strategies and drive new revenue using eight important technologies, such as master data management.
Posted: 08 Apr 2015 | Published: 30 Apr 2012

Information Builders

The Ultimate Guide to BYOD
sponsored by MobileIron
WHITE PAPER: This exclusive white paper details a road map to becoming a "Mobile First" enterprise, rolling out sustainable BYOD strategies secure and efficiently. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

Burning Dollars – Top Five Ways to Cut Corporate-Liable Mobile Costs
sponsored by Dimension Data
WHITE PAPER: This exclusive white paper takes an in-depth look at 5 ways to cut corporate-liable mobile costs.  Read on to learn more.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Dimension Data

Transform into a Mobile Enterprise with Cloud Computing
sponsored by IBM
WHITE PAPER: This white paper explores how and why the mobile enterprise works. Discover how to make your enterprise a mobile one with cloud technologies.
Posted: 05 Nov 2015 | Published: 30 Sep 2015

IBM

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.

The New BYOD: Best Practices for a Productive BYOD Program
sponsored by VMware
WHITE PAPER: This white paper demonstrates how to leverage BYOD as a tool to drive mobile accessibility in your business. It outlines the basic measures that must be taken to dramatically boost productivity. Read on now to learn how to transition from corporate-owned devices to a BYOD-centric workplace.
Posted: 08 Oct 2015 | Published: 08 Oct 2015

VMware

BYOD Done Right Is a Win-Win for Workforce Mobility
sponsored by VMware
WHITE PAPER: By accessing this paper, you'll Discover a compromise-free approach to workforce mobility and access now to find out what this particular BYOD strategy entails, and why customization is a key part of it.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

VMware

EMM Vendor Report Card: How Do Mobility Providers Stack Up?
sponsored by VMware
WHITE PAPER: This white paper highlights the mobility services of one EMM provider that continues to raise the bar in business mobility. Get access to 10 steps to researching and identifying best practices criteria for stacking up EMM vendors' services.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

VMware

Stories of Business Transformation
sponsored by VMware
WHITE PAPER: This white paper reviews one EMM platform that can deliver flexible mobility to your employees. Access this guide to see what differentiates this platform from the others, with features including a suite of integrated productivity and collaboration apps.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

VMware

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Download this resource for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

From GPO to MDM: A New Era of Enterprise Computing
sponsored by MobileIron
WHITE PAPER: This white paper looks to enterprise mobility management (EMM) as the primary means of securing and managing enterprise devices during the evolution of operating systems.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Privacy-Centric Mobile Device Policies: What Your Enterprise Needs to Know
sponsored by MobileIron
WHITE PAPER: This white paper takes the findings from the 2015 Trust Gap Survey and translates them into actionable recommendations for employers in the form of privacy-centric mobile device policies. Read on here to key into the following important insights about bridging the trust gap.
Posted: 04 Aug 2015 | Published: 04 Aug 2015

MobileIron

HIPAA Compliance Checklist for Mobility
sponsored by MobileIron
WHITE PAPER: Access this white paper to learn the best practices for creating a HIPAA compliance program capable of handling device loss, rogue apps, risky user actions and more.
Posted: 06 May 2015 | Published: 06 Mar 2015

MobileIron

What You Should Know About File Sync-And-Share Workloads
sponsored by Commvault
WHITE PAPER: This exclusive white paper takes an in-depth look at how endpoint security and data backup should be handled with the rise of enterprise mobility and BYOD. Read on to learn more.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Commvault

Magic Quadrant for Enterprise Mobility Management Suites
sponsored by Maas360 by IBM
WHITE PAPER: The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices. This magic quadrant for enterprise mobility management suites can help you decide. Read on to learn more.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Maas360 by IBM

Endpoint Data Protection: A Buyer's Checklist
sponsored by Commvault
WHITE PAPER: This exclusive white paper takes an in-depth look a end point security for enterprise mobility, and why end point data backup is critical for organizations today. Read on to learn more.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

Commvault

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

CIO Spotlight: Controlling Data Risk In the BYOD Onslaught
sponsored by Commvault
WHITE PAPER: This exclusive paper lists 5 areas that support risk mitigation and data protection for BYOD. Read on to learn more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Commvault

Buyer's Guide to 802.11ac Wireless: The Time to Move is Now!
sponsored by Extreme Networks
WHITE PAPER: Keeping the network up to speed is no easy task - but with wireless from 802.11ac, speed can be increased by up to three times as much as before. Read on to learn more.
Posted: 03 Dec 2014 | Published: 03 Dec 2014

Extreme Networks
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