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| Nov 21, 2009 |
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IT Services >
IT Management Services >
IT Outsourcing Services >
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Business Process Outsourcing
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ALSO CALLED:
BPO,
BPO Services,
Business Process Outsourcing Services
DEFINITION: Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace. BPO is often divided into two categories: back office outsourcing which includes internal business functions
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Definition continues below.
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Business Process Outsourcing Reports
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8 Matches
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Commodity Coding: Code It or Buy (Too Much of) It
sponsored by DataFlux Corporation
WHITE PAPER:
This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.
Posted: 04 Nov 2009 | Published: 04 Nov 2009
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A Guide to the Value of Reliable Data in Insurance
sponsored by DataFlux Corporation
WHITE PAPER:
Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Posted: 04 Nov 2009 | Published: 04 Nov 2009
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
sponsored by Micro Focus, Ltd
CASE STUDY:
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
Posted: 27 Oct 2009 | Published: 27 Oct 2009
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Document Automation Strategies in a SaaS Environment
sponsored by Esker Inc.
PODCAST:
This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
Posted: 21 Sep 2009 | Premiered: 21 Sep 2009
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Precise Enables Business-Aware Storage Tiering: Improve Application Performance and Control Storage Costs
sponsored by Precise
WHITE PAPER:
Slow application response times and other accessibility issues negatively impact overall productivity and delay business processes. Read this paper to learn how Precise can help solve this problem and in doing so, cut operating expenses by resolving application performance problems more quickly, reducing the impact to the critical business process.
Posted: 11 Aug 2009 | Published: 11 Aug 2009
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Secure Internet Single Sign-On (SSO) 101
sponsored by Ping Identity Corporation
WHITE PAPER:
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
Posted: 05 Jun 2009 | Published: 05 Jun 2009
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Five Steps to Secure Internet Single Sign-On (SSO)
sponsored by Ping Identity Corporation
WHITE PAPER:
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
Posted: 05 Jun 2009 | Published: 05 Jun 2009
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Global Delivery: A Course to High Performance in a Multi-Polar World
sponsored by Accenture
WHITE PAPER:
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
Posted: 18 Feb 2009 | Published: 18 Feb 2009
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BUSINESS PROCESS OUTSOURCING DEFINITION (continued): … Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace. BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support. BPO that is contracted outside a company's own country is sometimes called offshore outsourcing. BPO that is contracted to a company's neighboring country is sometimes called nearshore outsourcing, and BPO that is contracted with the company's own county is sometimes called onshore outsourcing. Business Process Outsourcing definition sponsored by SearchCIO.com, powered by WhatIs.com an online computer dictionary
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