sponsored by Avaya
Posted:  19 Jun 2013
Published:  31 Dec 2012
Format:  PDF
Length:  9  Page(s)
Type:  White Paper
Language:  English

Mobile devices like smartphones and tablets have opened the door to connectivity – and savvy organizations are finding that many mobile applications can help them improve their interactions with customers. But simply enabling customers with mobile devices to call, e-mail, or text will not be enough.

This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge.

Call Center Management | Call Center Software | Contact Center Management | Contact Center Software | Contact Centers | CRM | CRM Best Practices | Customer Interaction Services | Customer Satisfaction | Customer Service | Customer Service Best Practices | Customer Support Software | Mobile CRM | Mobile Device Management

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