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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMWhite Papers (View All Report Types)
26 - 50 of 132 Matches Previous Page  | Next Page
EMM for BlackBerry 10: Features Comparison
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines an enterprise mobility management (EMM) solution that allows you to manage multiple mobile platforms and operating systems while providing the highest level of security possible.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

BlackBerry

Why the World’s Leading Businesses Trust BlackBerry
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines an enterprise mobility management (EMM) solution that allows you to manage multiple mobile platforms and operating systems while providing the highest level of security possible.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

BlackBerry

Preparing your network for the mobile onslaught
sponsored by IBM
WHITE PAPER: This exclusive resource examines how you can overcome the security, delivery, and management challenges mobile devices bring to the network so that your organization can get the most from BYOD.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

The flexible workplace: Unlocking value in the “bring your own device” era
sponsored by IBM
WHITE PAPER: This informative resource discusses how companies can derive business value from enterprise mobility, driving innovation and collaboration while providing a security-rich IT infrastructure and consistent service levels.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

Bring ROI to Your BYOD - The Benefits of Managed Mobility
sponsored by IBM
WHITE PAPER: This exclusive paper takes an in-depth look at the economic impact that BYOD can have when you have the right management tool.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

IBM

BlackBerry 10 & BES10 Security Guide: The Perfect Balance of Protection & Productivity
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper examines a mobile security solution that provides end-to-end protection for your mobile data without sacrificing the experience that keeps employees productive and efficient.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

BlackBerry 10: Setting New Standards in Mobile Security
sponsored by BlackBerry
WHITE PAPER: This informative paper discusses a mobile management solution that provides cutting-edge mobile security which centralizes and simplifies your security management, allowing you to give your information the protection it needs.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

The CIO’s Guide to Enterprise Mobility Management (EMM)
sponsored by BlackBerry
WHITE PAPER: This exclusive paper discusses what you need to be looking for in an enterprise mobility management (EMM) solution. Read on and find out how you can simplify and strengthen your mobile initiatives.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Why Good Technology Isn’t Good Enough
sponsored by BlackBerry
WHITE PAPER: This exclusive paper examines a mobile solution that rises above the rest by providing a comprehensive architecture, including services, security, and software.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Separating Work and Personal at the Platform Level, How BlackBerry Balance Works
sponsored by BlackBerry
WHITE PAPER: This informative resource examines a mobile management solution that partitions work data from personal data using two completely separate file systems, ensuring the security of your sensitive business information.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Protection For Every Enterprise, How BlackBerry Security Works
sponsored by BlackBerry
WHITE PAPER: This exclusive paper discusses mobile management platform that's been built from the ground up to deliver a high-quality user experience while adhering to the ever-shifting demands of keeping your devices secure.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

BlackBerry

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: In this white paper, learn why taking a holistic approach to digital channels in the contact center can help you deliver consistent, seamless, personalized experiences across all customer channels.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Genesys

The Evolution of the Enterprise…And Enterprise Security
sponsored by Fortinet, Inc.
WHITE PAPER: This exclusive paper examines the technologies that are changing the enterprise and effects that they have on your security environment. Read on and also learn about emerging security trends and requirements that can help keep your organization safe as technologies evolve.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Fortinet, Inc.

Citrix BYOD Solution Overview
sponsored by Citrix
WHITE PAPER: This exclusive paper examines how your organization can deliver self-service, on-demand data and applications to any device. Read on to discover best practices and helpful tips for ensuring a successful bring your own device (BYOD) program.
Posted: 12 Mar 2014 | Published: 12 Mar 2013

Citrix

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

5 Steps to Serving Customers in a Mobile World
sponsored by Aspect
WHITE PAPER: Today's businesses need to connect with their customers wherever they are -- and that's often on mobile devices. Effectively implementing a mobile-friendly strategy is more than just adopting the necessary contact center technology -- it's about building and maintaining customer relationships in a multi-dimensional way.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Aspect

Mobile Connect
sponsored by Dell Software
WHITE PAPER: Find out how to give your employees safe, easy access to the data and resources they need to be productive from a range of devices (including iOS, Android™ and Windows 8.1) while protecting your network from mobile security threats.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

Mobile Security: How to Protect the Enterprise in the Mobile Era
sponsored by Dell Software
WHITE PAPER: Learn about the three pillars of mobile security, and how they give users the flexibility and access they need while providing a strong foundation that protects systems and data.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

Dell Software

Multi-channel Self-service for Financial Services
sponsored by Aspect
WHITE PAPER: This resource will show you how multi-channel self-service can help you provide consistent, personalized, and integrated customer service across all channels, including mobile web, text, mobile apps, and social media.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Aspect

A Mobile Customer Service Strategy: Research Report and Best Practices Guide
sponsored by Aspect
WHITE PAPER: Contact center professionals are quickly realizing that they must support customers via mobile devices -- but implementing that mobile support isn't always easy for organizations. In this report, get the info you need to create and implement a successful mobile customer service strategy.
Posted: 04 Mar 2014 | Published: 31 Dec 2013

Aspect

Gartner: Magic Quadrant for Mobile Device Management
sponsored by Citrix
WHITE PAPER: This crucial resource analyzes the top MDM solutions on the market, comparing their features, their benefits, and their drawbacks so you can find out first hand which tool would be best for your organization.
Posted: 03 Mar 2014 | Published: 03 Mar 2014

Citrix

How four Citrix customers solved the enterprise mobility challenge
sponsored by Citrix
WHITE PAPER: This exclusive white paper discusses an enterprise mobility management (EMM) solution that provides a simple, secure way to manage mobility throughout the enterprise while meeting user expectations.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

Citrix

Critical Capabilities for Mobile Device Management
sponsored by Citrix
WHITE PAPER: This informative resource takes an in-depth look at the top mobile device management (MDM) technologies and examines the effectiveness of their critical capabilities. Read on to find out which MDM solution would fit best into your environment.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

Citrix

10 Tips for Moving Social Media and Mobile Marketing out of Silos
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

Future Focus: What's Coming in Enterprise Mobility Management
sponsored by BlackBerry
WHITE PAPER: Explore the role of enterprise mobility management in today's IT landscape.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

BlackBerry
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