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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMWhite Papers (View All Report Types)
26 - 50 of 186 Matches Previous Page  | Next Page
Defend Your Mobile Applications with Citrix NetScaler
sponsored by Citrix
WHITE PAPER: This informative paper examines an enterprise mobility solution that provides a strong foundation of essential mobile device and application management capabilities while also ensuring privacy protection and optimal data security.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

Taking Mobile Delivery to the Next Level with NetScaler MobileStream
sponsored by Citrix
WHITE PAPER: This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

Retailers Must Adopt a Mobile Strategy to Remain Competitive
sponsored by Toshiba
WHITE PAPER: Find out how to achieve a well-oiled mobile strategy that gives you the ability to engage with your customers, while enhancing their shopping experience.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Toshiba

Rugged Specs For a Rugged Laptop
sponsored by Dell, Inc.
WHITE PAPER: This exclusive paper takes an in-depth look at a rugged laptop solution built to withstand the rough conditions that workers in the field face.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Dell, Inc.

Godrej & Boyce - New CRM Solution Empowers Employees, Improves Efficiency and Revenues
sponsored by Microsoft India
WHITE PAPER: This case study tells how one manufacturing company was able to automate and shorten the sales cycle and improve both efficiency and customer loyalty with Microsoft Dynamics CRM 2011 software.
Posted: 16 Jun 2014 | Published: 30 Aug 2013

Microsoft India

Leveraging Privileged Identity Governance to Improve Security Posture
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource takes an in-depth look at insider attacks, and discusses how privileged identity governance can help you identify and deal with potential threats from within your own environment.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

CA Technologies.

Mobilizing your Infrastructure: The Fast Lane to Success
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource examines how your organization can mobilize your infrastructure quickly, efficiently, and effectively.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

CA Technologies.

A Notebook Built for the Most Demanding Conditions
sponsored by Dell, Inc.
WHITE PAPER: This exclusive paper examines a rugged notebook solution that is built to endure even the roughest of field conditions.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

Dell, Inc.

Case Study: Staying connected in wind, rain and mud
sponsored by Dell, Inc.
WHITE PAPER: This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dell, Inc.

What is this 'File Sync' Thing and Why Should I Care About It
sponsored by Dropbox for Business
WHITE PAPER: This exclusive paper discusses the importance of file sync technology in the mobile era, examining how your organization can significantly increase collaboration, communications, and productivity.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dropbox for Business

Worldwide Application-to-Peer SMS Markets: An Analysis
sponsored by StrikeIron
WHITE PAPER: While there are many forms of communication via mobile devices, including messaging apps, email, and mobile apps, how does the tried-and-true SMS hold up for CRM and marketing? This research report from Portio Research explores the worldwide application-to-peer SMS market, and speculates what the future will hold in the next few years.
Posted: 06 Jun 2014 | Published: 31 Mar 2014

StrikeIron

Mobile Enablement for Healthcare Providers - Improving Inpatient & Outpatient Care
sponsored by bigtincan information
WHITE PAPER: This exclusive paper examines a mobile content enablement solution that can help clinicians in healthcare organizations securely access and interact with all types of content, share expertise, and automate processes across any mobile device or network.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

bigtincan information

The Future of Mobile Design
sponsored by bigtincan information
WHITE PAPER: This exclusive resource takes an in-depth look at how distributed user experience can help your organization optimize the user's experience for enhanced productivity when interacting with content across any end-user computing device.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

bigtincan information

A Quick-Start Guide to Deploy an SMS Strategy for Business
sponsored by StrikeIron
WHITE PAPER: SMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

StrikeIron

An Inside Look at Successful Mobile Management
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper examines a mobile management solution that provides the management, security, and scalability your organization needs to empower your mobile workforce while preparing for the future.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

Smart enterprise mobility solutions are powered by Smart Containerization™
sponsored by CA Technologies.
WHITE PAPER: This informative white paper examines a technique called containerization, which allows you to keep enterprise data segregated in its own "container" so that you can apply security policies without affecting any data that isn't work related.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

What Your Enterprise Mobility Management Suite Needs
sponsored by CA Technologies.
WHITE PAPER: This exclusive paper examines a management solution for mobility that allows you to accelerate innovation, transform challenges into opportunities, drive productivity, and accelerate the development of new applications.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

Re-Engineer Your Business For Mobile Moments
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource discusses the impact of the mobility shift and how you can identify the mobile moments in your organization where mobility optimization can help drive innovation and increase revenue.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

CA Technologies.

Improve Your Customer Experience and Call Center with Mobile Applications
sponsored by Genesys
WHITE PAPER: Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Genesys

Seven Ways to Create an Unbeatable Enterprise Mobility Strategy
sponsored by CA Technologies.
WHITE PAPER: This informative resource takes an in-depth look at what your organization can do today to ensure a bright mobile future. Read on to learn seven crucial tips for creating an unbeatable mobile strategy.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

CA Technologies.

Put a Mobility Center of Excellence in Place to Maximize Return on Mobility
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource discusses how establishing a mobility center of excellence can help your organization create a second-generation mobility strategy that improves time to benefit in midsized and large companies.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

CA Technologies.

Boosting Customer Loyalty and Bottom Line Results - Putting Customer Experience First in Your Contact Centre
sponsored by Genesys
WHITE PAPER: Customer experience management (CEM) is coming to the forefront as one of the best ways to differentiate your organization. This white paper explores key elements of the customer experience (CX) and how to achieve better CEM while improving operational effectiveness and driving down costs.
Posted: 30 May 2014 | Published: 30 May 2014

Genesys

Leveraging Mobility: Creating Unprecedented Performance and Business Transformation
sponsored by Newgen Software
WHITE PAPER: The following white paper explores the importance of mobile applications when it comes to enabling self-service claims architecture. Gain insight on technology recommendations to make this goal a reality, use cases associated, and more.
Posted: 29 May 2014 | Published: 29 May 2014

Newgen Software

Infographic: The Effects of Mobile on the Enterprise
sponsored by Accellion, Inc.
WHITE PAPER: This exclusive resource takes a look at how mobility has impacted organizations today, examining both the benefits and the drawbacks of the trend.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Accellion, Inc.

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity
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