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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
26 - 50 of 230 Matches Previous Page  |  Next Page
The Role of Mobile Apps in Car Sharing & Private Ownership
sponsored by HERE
WHITE PAPER: This blog post discusses the pros and cons of car sharing for both personal users and the economy. Learn about mobile applications that enable cars to recognize the driver, load his or her profile, and adjust everything from the music playlist to the position of the seat or mirror.
Posted: 11 Mar 2016 | Published: 17 Oct 2014

HERE

Empower Customers with Personalized Dashboards and Interactive Reports
sponsored by OpenText
WHITE PAPER: Giving your audience the ability to personalize and share customized analytics and dashboards on a compelling app is critical to competitive advantage. Access this executive brief and learn ways to increase user productivity, satisfaction, and independence from IT.
Posted: 11 Mar 2016 | Published: 11 Mar 2016

OpenText

The Rise of Shared Transport and the Future of Private Car Ownership
sponsored by HERE
WHITE PAPER: This blog post addresses how carmakers will need to respond to trends driven by cab-hailing mobile apps. Discover why it's not enough for carmakers to recreate the smartphone experience in private cars and learn how mobile applications will influence the auto industry in the future.
Posted: 10 Mar 2016 | Published: 29 May 2015

HERE

How E-Hailing Apps Easy Taxi, MetroView, and Grab Taxi Quickly Locate Cars
sponsored by HERE
WHITE PAPER: This blog post describes a mapping solution that enables e-hailing mobile applications to provide optimal user experiences. Learn about the benefits that cab-hailing apps like Easy Taxi, MetroView, and Grab Taxi have experienced with this solution.
Posted: 10 Mar 2016 | Published: 25 Sep 2014

HERE

Five Ways to Attract and Retain the Best People
sponsored by Mitel Networks Limited
WHITE PAPER: Access this resource to discover 5 strategies to attract and retain the best employees with the promise of enterprise mobility. Learn how to expand your hiring pool from local to global, provide your workers with a virtual workspace, and more.
Posted: 10 Mar 2016 | Published: 31 Dec 2015

Mitel Networks Limited

Five Ways to Improve Reachability in Your Organization
sponsored by Mitel Networks Limited
WHITE PAPER: The truth is that being mobile doesn't equate to being productive: being reachable does. From this white paper, gain insight into 5 ways to improve reachability in your organization, and maximize productivity based on the mobile devices your employees already bring to the office.
Posted: 10 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Modern Mobility: Five Ways to Be More Productive at Work
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, you will discover five ways you can improve employee productivity in your organization by maximizing on BYOD and optimizing enterprise mobility policies for remote work. Read on to improve mobile networking and communication experience for your workers.
Posted: 08 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

The ABCs of Mobile Device Management
sponsored by IBM MaaS360
WHITE PAPER: In this white paper, you learn about the basics of Mobile Device Management (MDM) and gain a broad perspective on MDM as a whole, including expert advice on Over-the-Air (OTA) configuration, wiping corporate data on mobile devices, and much more.
Posted: 03 Mar 2016 | Published: 03 Mar 2016

IBM MaaS360

Thinking Outside the Container: How to Overcome MDM Limitations
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover how to overcome the limitations of current container-based MDM/MAM solutions. Access this paper to implement MAM/MDM solutions that don't contain the user and constrain the benefits of mobility, and which empower the user by enabling the new capabilities found in the native mobile OS.
Posted: 02 Mar 2016 | Published: 02 Mar 2016

Matrix42

A Guide to Mobile Application Delivery and Investment Protection
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover how to integrate your mobile applications management (MAM) into your existing infrastructures to allow remote management of app delivery, security, configuration and access – without the need for proprietary proxy servers.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

The CIO's Guide to Avoiding IT Irrelevance: Build a Bridge with BYOD
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover 7 crucial steps to avoid IT irrelevance by beating Shadow IT with BYOD. Access this paper to view the key aspects of this EMM-based approach, and learn how to eliminate barriers for users with self-service and social ITSM, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

The Factory of the Future: Where Information Technology and Operational Technology Converge
sponsored by Infor
WHITE PAPER: This white paper details five IT forces driving the modernization of manufacturing. From cloud computing to the Internet of Things, uncover ways you can harness several IT capabilities to fully benefit from the tools set to transform manufacturing.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

From Valuable to Vital: Why Companies Are Getting Serious About Social Media
sponsored by Infor
WHITE PAPER: What was once considered a novelty limited to personal use has transformed and been exploited by business. Learn tips on building a social business strategy, and uncover ways to generate value with it in this white paper.
Posted: 24 Feb 2016 | Published: 24 Feb 2016

Infor

Today's Mobile Enterprise: The Need for A New Network Security Strategy
sponsored by Aruba Networks
WHITE PAPER: Network security is failing to keep up with the rapid influx of mobile devices. Security professionals have realized that BYOD, mobility and cloud are exposing flaws in network security architectures. This vendor-neutral resource highlights how your enterprise can mitigate risk effectively in this type of dynamic environment.
Posted: 22 Feb 2016 | Published: 30 Nov 2015

Aruba Networks

Secure Remote Access Your Users Will Love
sponsored by Citrix
WHITE PAPER: An organization's remote access strategy focuses on IT priorities—protecting the enterprise network and avoiding unnecessary complexity. But the ultimate customer is the user who depends on reliable access to get work done. Learn how IT can address its requirements while delivering a solution people love.
Posted: 22 Feb 2016 | Published: 22 Feb 2016

Citrix

Enabling Geo-Intelligent Apps
sponsored by HERE
WHITE PAPER: This resource describes an e-hailing solution that provides efficient back office dispatching, reliable ride booking and arrival time estimation, and accurate driver navigation with mapping and location technology.
Posted: 18 Feb 2016 | Published: 18 Feb 2016

HERE

Rethinking remote access: Centralize your mobile operations
sponsored by Aruba Networks
WHITE PAPER: There's a gap in productivity caused by traditional remote access. Discover a remote access point solution that integrates your network operations and security requirements.
Posted: 17 Feb 2016 | Published: 17 Feb 2016

Aruba Networks

Mobility and the New Face of Security Threats
sponsored by Aruba Networks
WHITE PAPER: In this white paper, you will examine the new face of security threats against today's enterprise mobility struggles. Read on to bolster your network by tying together granular contextual information from devices to policy engine and traffic protection.
Posted: 16 Feb 2016 | Published: 16 Feb 2016

Aruba Networks

The Top 4 Most Pressing Android Mobile Cybersecurity Threats
sponsored by Checkpoint Software Technologies
WHITE PAPER: In this paper, you will break down the most common types of attacks that impact Android mobile devices.
Posted: 11 Feb 2016 | Published: 30 Mar 2015

Checkpoint Software Technologies

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: In this Osterman Research report, learn how email is evolving and combining with new technologies. Explore how you can ensure that your email is securely integrated with new capabilities such as mobile and social, so that you can leverage email as a competitive advantage rather than allow it to become a liability.
Posted: 11 Feb 2016 | Published: 30 Jun 2014

IBM

Mobile App Analytics At a Glance
sponsored by CA Technologies
WHITE PAPER: This resource explains how analytics reveal the quality of your app's user experience. Learn how to analytically achieve improved app performance for discriminating tastes.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

CA Technologies

How DevOps Teams Drive Mobile App Success
sponsored by CA Technologies
WHITE PAPER: By applying the DevOps philosophy to your mobile app development process, the dedicated team responsible for the app can closely monitor performance and usage. Access this guide and learn how to create the incredible end-user experience that consumers and employees demand.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

CA Technologies

Where to Place Your CX Bets in 2016
sponsored by 24/7 Customer
WHITE PAPER: Discover how to accelerate your customer experience (CX) projects' time-to-value by utilizing the latest in digital technology investments, and access 5 expert tips for digital CX. Read on for insights on fostering superior customer experience in your enterprise by honoring the mobile experience.
Posted: 29 Jan 2016 | Published: 29 Jan 2016


7 Keys to Delivering a Rock Star Customer Service Experience
sponsored by 24/7 Customer
WHITE PAPER: In this resource, you will learn 7 keys to delivering a stellar customer service experience that can differentiate your digital self-service capabilities from your competitors.
Posted: 28 Jan 2016 | Published: 28 Jan 2016


How to Unleash the Full Potential of Linux
sponsored by IBM
WHITE PAPER: In this white paper, you will discover a next-gen portfolio of hardware, software, and services that are tailored for Linux and your business-critical applications, utilizing the flexibility and agility of the open-source revolution. Read on to create an agile cloud infrastructure to meet new business demands, and more.
Posted: 24 Feb 2016 | Published: 31 Aug 2015

IBM
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