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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
26 - 50 of 223 Matches Previous Page  |  Next Page
The Factory of the Future: Where Information Technology and Operational Technology Converge
sponsored by Infor
WHITE PAPER: This white paper details five IT forces driving the modernization of manufacturing. From cloud computing to the Internet of Things, uncover ways you can harness several IT capabilities to fully benefit from the tools set to transform manufacturing.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

From Valuable to Vital: Why Companies Are Getting Serious About Social Media
sponsored by Infor
WHITE PAPER: What was once considered a novelty limited to personal use has transformed and been exploited by business. Learn tips on building a social business strategy, and uncover ways to generate value with it in this white paper.
Posted: 24 Feb 2016 | Published: 24 Feb 2016

Infor

Today's Mobile Enterprise: The Need for A New Network Security Strategy
sponsored by Aruba Networks
WHITE PAPER: Proactive organizations recognize the need for a new network security strategy that spans the enterprise. Access this white paper to learn why network security is becoming increasingly difficult and how to best overcome these pain points with a proven network architecture and strategy to kelp you best mitigate security issues.
Posted: 22 Feb 2016 | Published: 30 Nov 2015

Aruba Networks

Secure Remote Access Your Users Will Love
sponsored by Citrix
WHITE PAPER: An organization's remote access strategy focuses on IT priorities—protecting the enterprise network and avoiding unnecessary complexity. But the ultimate customer is the user who depends on reliable access to get work done. Learn how IT can address its requirements while delivering a solution people love.
Posted: 22 Feb 2016 | Published: 22 Feb 2016

Citrix

Rethinking remote access: Centralize your mobile operations
sponsored by Aruba Networks
WHITE PAPER: In this white paper, you will address the productivity gap that traditional remote access causes. Access now to discover a centralized controller, a remote access point solution that integrates your network operations and security requirements.
Posted: 17 Feb 2016 | Published: 17 Feb 2016

Aruba Networks

Mobility and the New Face of Security Threats
sponsored by Aruba Networks
WHITE PAPER: In this white paper, you will examine the new face of security threats against today's enterprise mobility struggles. Read on to bolster your network by tying together granular contextual information from devices to policy engine and traffic protection.
Posted: 16 Feb 2016 | Published: 16 Feb 2016

Aruba Networks

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: In this Osterman Research report, learn how email is evolving and combining with new technologies. Explore how you can ensure that your email is securely integrated with new capabilities such as mobile and social, so that you can leverage email as a competitive advantage rather than allow it to become a liability.
Posted: 11 Feb 2016 | Published: 30 Jun 2014

IBM

Mobile App Analytics At a Glance
sponsored by CA Technologies
WHITE PAPER: This resource explains how analytics reveal the quality of your app's user experience. Learn how to analytically achieve improved app performance for discriminating tastes.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

CA Technologies

How DevOps Teams Drive Mobile App Success
sponsored by CA Technologies
WHITE PAPER: By applying the DevOps philosophy to your mobile app development process, the dedicated team responsible for the app can closely monitor performance and usage. Access this guide and learn how to create the incredible end-user experience that consumers and employees demand.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

CA Technologies

Delivering Effective CRM Today: A Look Into New, Dynamic Approaches
sponsored by Microsoft
WHITE PAPER: This white paper discusses dynamic approaches for delivering effective CRM for today's on-the-go, mobile lifestyles. Plus, learn how an organization used next-gen CRM to bring order to their disparate systems and data while driving better customer experiences.
Posted: 18 Jan 2016 | Published: 18 Jan 2016

Microsoft

A New Era of Service for the Connected World
sponsored by Salesforce.com
WHITE PAPER: In anticipation of a new class of hyper-connected consumers, you need to transform the way you engage with your customers. Learn how to achieve faster and more productive service, powerful insights to drive service strategies, and more.
Posted: 15 Jan 2016 | Published: 31 Dec 2015

Salesforce.com

Meeting Market Demands for Delivery of Innovative, New Application Services
sponsored by CA Technologies
WHITE PAPER: This executive brief describes how release automation can simplify and accelerate application delivery. Explore how to develop a true DevOps culture where innovation and time to revenue are accelerated.
Posted: 07 Jan 2016 | Published: 31 Dec 2014

CA Technologies

How to See Greater Returns from Mobile App Development
sponsored by IBM
WHITE PAPER: This study by Forrester explores the impact of "good" or "bad" mobile apps on a company's brand, revenue, and cost structure. Uncover the difference between a good app and a great one, and learn how to adjust your development strategy to see greater returns.
Posted: 04 Jan 2016 | Published: 31 Oct 2015

IBM

Sell Effectively with Smart CRM
sponsored by Microsoft
WHITE PAPER: This white paper discusses the criteria necessary for effective sales technology and explains how one organization found its sales software solution. Read on to learn how you can select the tools that will lead to sales success.
Posted: 29 Dec 2015 | Published: 29 Dec 2015

Microsoft

Your Social Intelligence Guide for Customer Service
sponsored by Microsoft
WHITE PAPER: This guide reveals how companies like LEGO take the time to listen, respond, and follow up with customers to create an amazing experience. Gain insights from experts such as Clara Shih, CEO and Founder of Hearsay Social, board member of Starbucks, and author of The Facebook Era.
Posted: 28 Dec 2015 | Published: 28 Dec 2015

Microsoft

How to Maximize Sales Productivity in the Modern Workplace
sponsored by Microsoft
WHITE PAPER: This white paper presents a three-step strategy towards selling more effectively. Access now and get details on staying focused, winning faster, and building trust.
Posted: 16 Dec 2015 | Published: 16 Dec 2015

Microsoft

Sink or Sell: Your Guide to Modern Sales Survival
sponsored by Microsoft
WHITE PAPER: This resource offers insight to help your sales team deliver an optimal customer experience by adopting modern sales productivity technologies. Discover which tools can accomplish this task, and how the value of an integrated platform can help your salespeople increase customer loyalty.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

Microsoft

Becoming a Digital Business
sponsored by Microsoft
WHITE PAPER: This guide explores seven areas in which modern technology is being used to revamp the enterprise. Discover new ideas for your journey towards digitization.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

Microsoft

Case Study: Meeting User Expectations with Integrated ERP
sponsored by Unit4
WHITE PAPER: Get the level of technology you expect at home in your organization with integrated ERP. Learn how a ERP tools can meet user expectations while supporting data-driven decision making with analytics.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Unit4

Overcoming Top Mobile Challenges
sponsored by IBM
WHITE PAPER: Using the healthcare industry as an example, this white paper takes a closer look at the new mobile trends that are transforming businesses. Uncover tips for overcoming challenges on the road ahead, including access to data, governance, integration, and more.
Posted: 23 Nov 2015 | Published: 29 Oct 2015

IBM

Why Good Apps Are Not Good Enough
sponsored by IBM
WHITE PAPER: What separates a good app from a great one isn't subjective, it's science. Access Forrester-backed research to find out what goes into a great app, and how they increase revenue, reduce cost, and engage customers exponentially more than their good counterparts.
Posted: 12 Nov 2015 | Published: 30 Oct 2015

IBM

How to Unleash the Full Potential of Linux
sponsored by IBM
WHITE PAPER: In this white paper, you will discover a next-gen portfolio of hardware, software, and services that are tailored for Linux and your business-critical applications, utilizing the flexibility and agility of the open-source revolution. Read on to create an agile cloud infrastructure to meet new business demands, and more.
Posted: 24 Feb 2016 | Published: 31 Aug 2015

IBM

Top 10 Ways to Boost Mobile App Engagement Using Messaging
sponsored by Magnet
WHITE PAPER: This white paper details the top 10 ways to boost mobile app engagement using messaging strategies. Discover the messaging features that can win customer loyalty.
Posted: 28 Dec 2015 | Published: 28 Dec 2015


4 Ways to Enhance Mobile App User Engagement
sponsored by Magnet
WHITE PAPER: This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.
Posted: 23 Dec 2015 | Published: 23 Dec 2015


Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

SAP
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