Mobile CRM

WHITE PAPER: Bring your own device is quickly becoming a popular practice and unfortunately, it's often misused. Access this informative white paper to learn more about protection your mobile management. Learn more about how mobility is changing the enterprise and what you can do to ensure you deploy adequate security.

Posted: 04 Sep 2012 | Published: 04 Sep 2012

WHITE PAPER: Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help by empowering it with the tools and information necessary to plan and analyze sales execution throughout the entire sales cycle.

Posted: 20 Aug 2012 | Published: 07 Oct 2010

WHITE PAPER: Mobile applications and devices have galvanized the retail industry. Read this white paper to learn about the business challenges, opportunities, organizational inhibitors, and technology enablers for retail industry mobility. Find recommendations for keeping the consumer at the center of your mobile strategy.

Posted: 27 Mar 2012 | Published: 30 Sep 2011

WHITE PAPER: Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.

Posted: 26 Oct 2011 | Published: 26 Oct 2011

WHITE PAPER: The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.

Posted: 25 Oct 2011 | Published: 24 Nov 2010

WHITE PAPER: The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.

Posted: 25 Oct 2011 | Published: 24 Nov 2010

WHITE PAPER: Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.

Posted: 24 Oct 2011 | Published: 01 Dec 2010

WHITE PAPER: The last two years have been, without a doubt a renaissance era, in mobile games. Driven by the iconic iPhone and its complementing App Store, developers great and small are reaping the rewards of heightened interest in the platform.

Posted: 21 Oct 2011 | Published: 05 Feb 2011

WHITE PAPER: The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.

Posted: 21 Oct 2011 | Published: 08 Dec 2010

WHITE PAPER: The smartphone has transformed communication between mobile workers and their offices but at a cost.

Posted: 20 Oct 2011 | Published: 25 Mar 2011

WHITE PAPER: Ensuring your on-the-go workforce is able to access mission critical BI data is crucial to your organization's success. Read this paper to discover a method that addresses past mobile workforce limitations while providing a rich user experience for tablet and smartphone users. View now and learn the key highlights in this solution.

Posted: 24 Sep 2012 | Published: 24 Sep 2012

WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

WHITE PAPER: Mobility has fundamentally changed the business world, particularly customer relationships. It has not only changed consumer expectations, but also provides a chance to drastically improve the customer experience. Read on to learn 4 simple steps to improving your customer's experience with mobility.

Posted: 15 Aug 2012 | Published: 01 Aug 2012

WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future.

Posted: 13 Aug 2012 | Published: 31 May 2012

WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 14 Feb 2011

WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.

Posted: 27 Mar 2012 | Published: 31 Dec 2010

WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.

Posted: 20 Mar 2012 | Published: 20 Mar 2012

WHITE PAPER: Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: Access this whitepaper to discover the latest MDM tools available from vendors, along with real-world advice to get the most from the solutions for your organization.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: Mobile applications are radically altering the way businesses operate and how they interact with their employees and customers. Read this paper to learn performance management techniques that will allow you to confidently provide the same high level of service for mobile applications that your legacy applications now deliver.

Posted: 22 Dec 2011 | Published: 31 Oct 2011

WHITE PAPER: As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.

Posted: 18 Nov 2011 | Published: 18 Nov 2011

WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.

Posted: 17 Nov 2011 | Published: 17 Nov 2011

WHITE PAPER: This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world.

Posted: 02 Nov 2011 | Published: 02 Nov 2011

WHITE PAPER: This brief white paper examines the business benefits associated with promotional marketing campaigns aimed at barcode scanning via consumer mobile devices.

Posted: 02 Nov 2011 | Published: 02 Nov 2011