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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM White Papers (View All Report Types)
26 - 50 of 202 Matches Previous Page  |  Next Page
Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by HPE and Intel®
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

HPE and Intel®

Using Modern Technology to Reinforce Classic Sales Disciplines
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: It's harder to engage with customers now that they have access to your products and services upfront. How can your sales team re-engage with informed, empowered customers? Learn how modern technology and tactics can help you improve sales productivity, drive stronger revenues, and more.
Posted: 24 May 2016 | Published: 24 May 2016

Oracle Corporation UK Ltd

Managing the big bang of mobility
sponsored by IBM MaaS360
WHITE PAPER: 20% of CIOs reported that their organizations do not have a mobile technology strategy. In order to survive in the mobile-centric world, a nuanced strategy is in order. See how enterprise mobility management has evolved over the past two decades and how to ensure that your organization doesn't fall behind.
Posted: 18 May 2016 | Published: 31 Mar 2016

IBM MaaS360

Mobile Insights: Expert answers to 5 essential questions on creating a winning mobile experience
sponsored by Sitecore
WHITE PAPER: This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what "mobile" most frequently means to Sitecore partner customers.
Posted: 18 May 2016 | Published: 18 May 2016

Sitecore

Six Steps to Controlling the Uncontrollable
sponsored by Microsoft
WHITE PAPER: With a next-generation enterprise mobility strategy, you can empower your people to be productive on the devices of their choosing -- all while staying secure. Explore six ways to protect the relentless data streams of a mobile enterprise.
Posted: 18 May 2016 | Published: 01 Apr 2016

Microsoft

Controlling the Uncontrollable: Why You Need to Enable, Protect, and Manage Mobile
sponsored by Microsoft
WHITE PAPER: This guide details how you can ensure a productive and secure mobile workplace through enterprise mobility management. Learn how to control what once seemed uncontrollable now.
Posted: 18 May 2016 | Published: 11 May 2016

Microsoft

Mobile is eating the world: Four ways to rethink customer experiences as mobile-first and mobile-only
sponsored by Sitecore
WHITE PAPER: Access this eBook, written by Brian Solis, globally recognized as one of the most prominent thought leaders in business innovation, to delve into mobile consumer behavior and how it requires a different approach.
Posted: 12 May 2016 | Published: 29 Feb 2016

Sitecore

Microsoft Office 365 Case Study: AIA Group
sponsored by Microsoft
WHITE PAPER: In this brief case study, you'll learn how AIA Group empowered its business with Microsoft Office 365. Discover cloud-based business services that support the modern workplace, drive connected teamwork, and boost customer service.
Posted: 04 May 2016 | Published: 04 May 2016

Microsoft

Why Identity is at the Heart of the IoT
sponsored by Gigya
WHITE PAPER: This resource describes how a well-designed customer identity and access management (cIAM) strategy can unlock the true capabilities of the IoT. Discover use cases that demonstrate how cIAM can offer secure, personalized user experiences with connected products.
Posted: 16 Mar 2016 | Published: 31 Dec 2015

Gigya

The ABCs of Mobile Device Management
sponsored by IBM MaaS360
WHITE PAPER: In this white paper, you learn about the basics of Mobile Device Management (MDM) and gain a broad perspective on MDM as a whole, including expert advice on Over-the-Air (OTA) configuration, wiping corporate data on mobile devices, and much more.
Posted: 03 Mar 2016 | Published: 03 Mar 2016

IBM MaaS360

Thinking Outside the Container: How to Overcome MDM Limitations
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover how to overcome the limitations of current container-based MDM/MAM solutions. Access this paper to implement MAM/MDM solutions that don't contain the user and constrain the benefits of mobility, and which empower the user by enabling the new capabilities found in the native mobile OS.
Posted: 02 Mar 2016 | Published: 02 Mar 2016

Matrix42

A Guide to Mobile Application Delivery and Investment Protection
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover how to integrate your mobile applications management (MAM) into your existing infrastructures to allow remote management of app delivery, security, configuration and access – without the need for proprietary proxy servers.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

The CIO's Guide to Avoiding IT Irrelevance: Build a Bridge with BYOD
sponsored by Matrix42
WHITE PAPER: Discover 7 crucial steps to avoid IT irrelevance by beating Shadow IT with BYOD. Dig into the key aspects of this EMM-based approach, and learn how to eliminate barriers for users with self-service and social ITSM, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

From Valuable to Vital: Why Companies Are Getting Serious About Social Media
sponsored by Infor
WHITE PAPER: What was once considered a novelty limited to personal use has transformed and been exploited by business. Learn tips on building a social business strategy, and uncover ways to generate value with it in this white paper.
Posted: 24 Feb 2016 | Published: 24 Feb 2016

Infor

How to Unleash the Full Potential of Linux
sponsored by IBM
WHITE PAPER: In this white paper, you will discover a next-gen portfolio of hardware, software, and services that are tailored for Linux and your business-critical applications, utilizing the flexibility and agility of the open-source revolution. Read on to create an agile cloud infrastructure to meet new business demands, and more.
Posted: 24 Feb 2016 | Published: 31 Aug 2015

IBM

Where to Place Your CX Bets in 2016
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Discover how to accelerate your customer experience (CX) projects' time-to-value by utilizing the latest in digital technology investments, and access 5 expert tips for digital CX. Read on for insights on fostering superior customer experience in your enterprise by honoring the mobile experience.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

[24]7 Customer, Inc.

7 Keys to Delivering a Rock Star Customer Service Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: In this resource, you will learn 7 keys to delivering a stellar customer service experience that can differentiate your digital self-service capabilities from your competitors.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

[24]7 Customer, Inc.

5 Ways Wholesale Distributors Can Succeed with the Millennial Generation
sponsored by Infor
WHITE PAPER: This resource features a checklist of five tactics that can help you prepare your business to succeed with the next generation of customers, partners and employees. Access now and you'll also unlock the details and benefits of each tactic.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Infor

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Infor

Meeting Market Demands for Delivery of Innovative, New Application Services
sponsored by CA Technologies
WHITE PAPER: This executive brief describes how release automation can simplify and accelerate application delivery. Explore how to develop a true DevOps culture where innovation and time to revenue are accelerated.
Posted: 07 Jan 2016 | Published: 31 Dec 2014

CA Technologies

Top 10 Ways to Boost Mobile App Engagement Using Messaging
sponsored by Magnet
WHITE PAPER: This white paper details the top 10 ways to boost mobile app engagement using messaging strategies. Discover the messaging features that can win customer loyalty.
Posted: 28 Dec 2015 | Published: 28 Dec 2015


4 Ways to Enhance Mobile App User Engagement
sponsored by Magnet
WHITE PAPER: This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.
Posted: 23 Dec 2015 | Published: 23 Dec 2015


Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

SAP

How to Ensure Success of Your Mobile App Development Projects
sponsored by IBM
WHITE PAPER: In this report, you will learn the best practices for successful mobile application development. Read on to make your mobile project shine with a checklist of project guidelines, as well as advice on how to enable flexible mobile app development platforms with cloud.
Posted: 11 Nov 2015 | Published: 11 Nov 2015

IBM

Magic Quadrant for Mobile Application Development Platforms
sponsored by IBM
WHITE PAPER: This Gartner Magic Quadrant compares 20 different mobile app development platform vendors, revealing the biggest strengths and weaknesses of each option. Discover how each vendor performed according to criteria like product quality, price, and customer experience.
Posted: 10 Nov 2015 | Published: 21 Sep 2015

IBM
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